Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Overview Grow with GB! Industry leader in providing career development opportunities
Flexible and hybrid working arrangements including Work from Home
Something for everyone - range of employee benefits, discounts and wellbeing programs
About the Role
As a Return to Work (RTW) Specialist in our Workers Compensation team, you’ll be a leader in identifying and delivering recovery and RTW outcomes for complex claims within your team. You'll use your expertise to identify and triage claims that are risk of exceeding expected return to work time frames, and you’ll also work closely with the supporting case managers to identify barriers to Return to Work, positively driving a Return-to-Work Focus with Injured Workers and Employers.
In this position you will be able to apply your knowledge and skill set in person centred injury management, exceptional stakeholder communication, and leadership to support workers impacted by complex injuries back to work, and back to life, safely.
How you'll make an impact Your responsibilities will include:
Providing leadership as key subject matter expert within your team relating to recovery and RTW, whilst supporting your team manager and wider leadership group
Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
Supporting Senior Case Managers with regular claim conferencing
Identifying biopsychosocial risk factors leading to strategic recovery whilst achieving RTW goals
Identifying claims at risk of developing secondary psychological injuries whilst implementing appropriate strategic measures to support injured workers back to full functional capacity
Undertaking RTW visits and treating health provider case conferences (both virtually and in person) when required to support recovery and RTW outcomes
Applying a person-centred management approach focussing on injured workers’ needs, by setting recovery goals and supporting them to achieve these
About you We’re looking for an enthusiastic and customer-focused RTW Expert who has:
Workers Compensation scheme Claims Management experience, or significant RTW knowledge and experience
Knowledge of physical and/or Mental Injury, or general Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme
Excellent customer service skills and experience
Time management, administrative and organisational skills
Experience in leading people, teams or key initiatives as well as coaching and mentoring skills
Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal
What we can offer you:
Attractive remuneration packaging & flexible work arrangements including Work from Home
Paid Parental Leave
Collaborative working environment – friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
Opportunities for ongoing education and development
A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more!
Reproductive leave
- Birthday Club - have a paid day off during your birthday month as a gift from GB!
To apply
If this sounds like the job for you, then we want to hear from you!
Click on Apply for this Job.
To be considered for this opportunity you must have right to live and work in Australia when applying.
Agency applicants will not be considered for this position.
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.
Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave
Other benefits include:
- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway – discount offers at over 350 retailers!
- And more.
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.