57 Operations Management jobs in Australia
Practice Lead - Transport
Posted 3 days ago
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Job Description
Join to apply for the Practice Lead - Transport role at Decision Analysis Services Limited
6 days ago Be among the first 25 applicants
Join to apply for the Practice Lead - Transport role at Decision Analysis Services Limited
Decision Analysis Services Pty Ltd (DAS) is an independent professional services company with offices in Sydney and Canberra, and sister organisations in Poland and the UK. We are experts in Systems Engineering and Integration, Project and Program Management, Data Analytics, Infrastructure Delivery, Operations and Asset Management – working across Transport, Energy and Defence sectors.
We specialise in bridging the gap between strategy and operations, creating effective solutions to complex issues faced by our clients worldwide. We are expanding our business in Australia and looking for a skilled experienced leader with a passion for large-scale infrastructure projects to join us, delivering bespoke, tailored, technical solutions to our clients’ most complex challenges.
The Role
DAS is seeking a Practice Lead, Transport Professional with extensive experience in major rail and transport infrastructure projects to drive the expansion of our professional services business. This is a unique and highly rewarding opportunity to lead our Transport business as we expand our business across Australia. It provides an opportunity for a self-motivated and well-connected individual who is looking for variety in their work. You can expect to secure contracts through business development activities, deliver core project work for our clients, and lead / develop our transport team across Australia working, whilst also supporting our sister companies.
Responsibilities
This is a senior leadership opportunity within a growing, agile professional services company where your expertise, ideas, and impact will help shape the future of our business. Based in Sydney or Brisbane, you’ll lead client delivery, shape market strategy, lead and grow a high-performing team, and play a key role in business development. Key responsibilities include:
- Strategic Growth & Business Development: Identify new opportunities, secure professional services engagements, and lead tender preparation (e.g. EOIs, RFPs, RFQs) across NSW / QLD and interstate markets, with a strong focus on client needs and market trends
- Project Delivery & Oversight: Lead the delivery of major transport infrastructure projects both as an advisor and embedded leader, ensuring high-quality, practical outcomes that meet and exceed client expectations
- Management and Leadership: Build and manage a growing team of transport engineers, project managers and data scientists, overseeing resourcing, coaching / mentoring, team development, and operational planning aligned with DAS’s strategic direction
- Key Account Management: Act as the primary interface with Government agencies, transport authorities, and private sector clients, maintaining strong relationships and a deep understanding of their evolving priorities
- Collaboration and Teamwork: Work closely with other business units, local and international partners to deliver multi-disciplinary solutions and integrated project outcomes
Our Success Is Entirely Based Upon The Passion, Quality And Integrity Of Our People. Our Team Are All Driven And Talented Individuals, Selected On Their Ability To Bring Strong Insight, Differing Perspectives And a Fun ‘can Do’ Attitude To Everything They Do. Our Culture Is Based On The Following Principles
- Teamwork and collaboration
- Flexibility and adaptability
- Openness and honesty
- Freedom and support
Requirements
You are a Lead Consultant, Project Director, Team Leader / Manager with a deep understanding of Australia’s transport infrastructure landscape and a strong network across the NSW and/or QLD market. You’re commercially astute, hands-on when needed, and thrive in an environment where you can shape strategy as well as lead delivery.
We’re Looking For Someone Who Brings
- Chartered Engineer status and a tertiary qualification in engineering or a transport-related field
- 15+ years of experience in transport or infrastructure projects, with a focus on rail, road, and/or integrated transport systems
- A respected industry profile, with established relationships across Government and private sector transport organisations and a willingness to travel interstate / internationally to develop business and deliver projects
- You will have held substantive positions within complex projects, whether in embedded leadership / Project Director roles or engagements as the authority within advisory services. With this, you will be able to demonstrate a ‘task focus’; and an ability to distil complex challenges into clear, balanced and practical advice
- A track record of finding, winning and delivering work with experience of taking a significant role in delivering complex infrastructure projects, whether in an embedded leadership role, trusted advisor or Subject Matter Expert
- Strong commercial and client-facing skills, including contract negotiation, budgeting, and bid management
- A clear strategic vision and understanding of the conditions associated with forming and developing high-performing professional services teams; and you will have demonstrated this ability in your role as a team leader
- Proven leadership and line management skills including building teams, team management, capability development, resource and financial / P&L management in a start-up environment
- Well organised, self-starter with excellent communication skills and willingness to contribute to multiple business function areas
We offer a highly competitive salary and benefit package, which includes:
- Attractive salary, reflective of skills and experience
- Annual performance-based bonus
- Professional membership support
- Novated leasing options
- Employee referral incentives
- Relocation assistance
DAS is an Equal Opportunities employer. We support the principle of Equality and Diversity in employment wholeheartedly and oppose all forms of unlawful or unfair discrimination. We commit to providing equality, fairness, and respect for all in our employment, and all those seeking employment at DAS.
Don’t meet all the job requirements, but like the sound of us and the projects we work on? Get in touch anyway – we are always keen to hear from talented, solutions-led individuals at all career stages and might have the perfect role for you. Seniority level
- Seniority level Director
- Employment type Contract
- Job function Consulting, Information Technology, and Sales
- Industries Business Consulting and Services
Referrals increase your chances of interviewing at Decision Analysis Services Limited by 2x
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#J-18808-LjbffrOperations Manager

Posted 2 days ago
Job Viewed
Job Description
At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time.
This isn't just an operations role-it's an opportunity to lead, innovate, and make a real impact on the
way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving
continuous improvement, and leading high-performing teams, this is the role for you!
The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics
operations, driving process improvements, ensuring safety and compliance, and leading teams to meet
Amazon's customer promise.
As an OM, you'll be directly responsible for supervising a team of Shift Managers and their direct reports meanwhile, you will report to the Site Lead of your Delivery Station.
Key job responsibilities
Key job responsibilities
- Manage and develop a team of Shift Managers and their direct reports.
- Proxy duties for the Site Lead.
- Review the operational forecast and determine productivity requirements the delivery station.
- Support all safety programs to ensure a safe work environment for all associates and Delivery
service providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Manage resource (manpower) plan and oversee shifts patterns managed by direct reports
including hours booking and staff holiday management.
A day in the life
A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve
the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately,
and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly
and that customer expectations are met.
About the team
Amazon Logistics (AMZL) handles 'last mile' delivery duties in partnership with third-party distribution
businesses. We utilize creative thinking and continuous improvement initiatives to get millions of
physical products into the hands of our customers. Our goal is to make our customers' delivery
experience as smooth as possible while focusing on continuous improvement.
There are two sides to what we do. Our 'under the roof' (UTR) associates process millions of products
for dispatch to our delivery teams. Meanwhile, our 'on the road' (OTR) people ensure the safe and
timely delivery of packages to our customers
Basic Qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations Manager
Posted 11 days ago
Job Viewed
Job Description
br>Position: Operations Manager
Salary: $80,000 plus 11.5% superannuation
Hours: 38
Mode: Full-time
Location: F2 9 Motto Court Hoppers Crossing VIC 3029
Experience Required: Minimum 1 year experience
Duties and Responsibilities (but not limited to):
• Contribute to the planning and continuous improvement of office services, ensuring efficient < r>allocation of resources, space, and equipment.
• Set clear priorities for office operations and establish service standards to meet business goal. < r>• Oversee the allocation of tasks to office staff, ensuring work is assigned effectively based on skills < r>and workload.
• Monitor work performance, provide feedback, and ensure tasks are completed in a timely and < r>professional manner.
• Manage office records, including filing systems and documentation, ensuring accuracy, < r>confidentiality, and accessibility.
• Oversee office accounts, ensuring financial records are up-to-date and in compliance with company < r>policies.
• Act as a point of contact between the office and external professionals to facilitate smooth business < r>operations and resolve issues.
• Coordinate with relevant stakeholders to ensure seamless office processes. < r>• Oversee procurement of office supplies and manage vendor relationships for cost-effective < r>solutions.
• Ensure the office complies with all relevant occupational health and safety regulations, promoting a < r>safe and healthy work environment.
• Support HR functions such as recruitment, promotions, performance management, training, and < r>supervision of office staff.
• Oversee payroll processes and assist in developing employee performance plans < r>
Qualifications:
• Tertiary qualification in business Management or relevant (Preferred but not mandatory). < r>
Other Skills and Requirements:
• Proven experience in office management, administrative support, or related roles. < r>• Strong organisational and time-management skills. < r>• Ability to manage multiple priorities and meet deadlines.
Operations Manager, Operations Australia
Posted today
Job Viewed
Job Description
We're seeking expressions of interest for an Operations Manager to join our Fulfillment Operations team at the MEL8 site.
As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.
You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of MEL8. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Key job responsibilities:
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Become a subject matter expert on specific, larger-scale processes and activities within FCs,
- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,
- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.
Basic Qualifications
- Minimum 6 months experience in role,
- Previous experience in leading large, diverse teams,
- Experience in employee and performance management experience
- Excellent communication skills, both verbal and written,
- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,
- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.
Preferred Qualifications
- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,
- Experience with performance metrics, process improvement and Lean techniques,
- Demonstrated problem solving skills and analytical skills,
- Experience with a contingent workforce during peak seasons,
- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Business Operations Manager

Posted 2 days ago
Job Viewed
Job Description
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Commercial Operations Manager

Posted 2 days ago
Job Viewed
Job Description
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the US, Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.
**The role**
**Responsibilities**
In this role your responsibilities will include but not be limited to:
· Revenue and margin forecasting processes, including limited data entry/reporting
· Maintenance and update of resource planning models, including tracking of key metrics and providing advice to business on necessary improvements
· Provide key support to Sales Operations inputs, reporting and maintenance
· Build out and maintenance of AU country balanced scorecard and play a role in APJ reporting and BI initiatives.
· Build out of AU/NZ level reporting and analysis and support for commercial teams
· Program management of operational improvement initiatives, notably margin improvement
· Support for establishment of dashboarding initiatives
· Contribution to requirements and testing of group system initiatives (eg. UPLF, SO process)
· End to end process review and improvement
· Support for business where quantitative/analytical capability is required
· Modelling of new business initiatives
· Play a key role in AU and APJ Operations projects, where required provide reporting, oversee governance etc
· Assist in the building of knowledge management across Operations functions and provide support to associated areas with their operational cadence and governance.
· Assist in the design and development of an Operations Continuous Improvement program for AU and then across APJ
**Experience**
To be successful in this role, you will have
+ Proven experience as SM Operations or relevant role
+ Understanding of business functions such as HR, Finance, Delivery, etc.
+ Demonstrable competency in Sales Operations, strategic planning and business development
+ Sound knowledge of data analysis and performance/operation metrics
+ Aptitude in decision-making and problem-solving
+ Experience of implementing and running large scale reporting
+ Sound knowledge of Workforce planning practices, metrics etc
+ Experience in Project Management (planning, stakeholder management, governance, reporting)
+ Skills in developing and maintaining BI and Reporting tools
+ Experience of performance reporting and incentive schemes
+ Experience in professional services (IT, Consulting)
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Fraud Operations Manager
Posted today
Job Viewed
Job Description
== Cuscal Limited ==
Role Seniority - mid level
More about the Fraud Operations Manager role at Cuscal Limited
Job Description
For a winning team that is evolving. Forward with Cuscal.
At Cuscal, you’ll find a strong, successful company that’s reimagining the future. And our team is right there at the heart of it all. Here, you’ll deliver or support interesting, ground-breaking projects that have real impact - on Australia’s financial services sector and the millions of customers it serves. You’ll innovate alongside skilled, smart, connected teams. And you’ll build an impressive, fulfilling career that continues to grow. As the largest independent payment solution providers, we’ve set the standard for over 50 years. Now, we’re preparing to pioneer the next 50.
We are looking for a Fraud Operations Manager to lead our Fraud Operations Customer Contact Centre Our Fraud Operations team is responsible for preventing fraud loss wherever possible. This is achieved by delivering exceptional customer service to protect Cuscal’s clients and their customers. We are looking for an experienced people leader who will be responsible for leading, developing, empowering, and engaging a large team of direct and indirect reports in our Contact Centre.
Leading a team of 5-6 direct reports (team leaders, a workforce planner, team trainer, and a quality lead); and 45-50 indirect reports (Senior Fraud Officers and Fraud Officers) As the Fraud Operations Manager, you will:
Ensure Fraud Operational processes are compliant, efficient and effectively mitigate fraud losses.
Represent the Fraud Operations team in all Project working groups, ensuring business requirements are effectively communicated and resources are considered in planning activities.
Build and maintain an environment of continuous improvement – processes (manual and automated), policies, scripts, systems and procedures.
Work closely with Fraud Product and Fraud Analytics teams, to deliver optimal Fraud outcomes for clients and their customers/members
Coach, mentor, and develop team members, providing career development planning and opportunities.
Work closely with People & Culture, Team Leaders and Trainers to manage hiring and onboarding new staff.
Work closely with Workforce Planning to ensure effective coverage for a 24/7 environment (rostering, scheduling, leave planning).
About You To be successful in this position you will have the following skills and experience:
Proven experience leading teams within a busy Customer Service/Contact Centre environment (preferably 24/7)
Demonstrated ability to build high performing teams
Demonstrated knowledge of continuous improvement, specifically related to process improvement using robotics and automation
Desirable
Sound knowledge of Fraud / Financial Crime typography, related to payments (both cards and NPP, both issuing and acquiring)
An understanding of key current and emerging financial crime risks and impact to the banking (specifically payments) sector
What’s it like to work here?
As well as good pay and a great culture, we back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of financial, lifestyle, health & wellbeing benefits.
Next Step If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Cuscal Limited team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Ensuring compliance
- Representing the team
- Coaching and mentoring
Key Strengths
- Team leadership
- Continuous improvement
- Fraud knowledge
- ️ Financial crime risks
Why Cuscal Limited is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Cuscal Limited not with Hatch.
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Operations Manager, AMZL
Posted today
Job Viewed
Job Description
== Amazon ==
Role Seniority - mid level
More about the Operations Manager, AMZL role at Amazon
Description At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges. Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time. This isn’t just an operations role—it’s an opportunity to lead, innovate, and make a real impact on the way we deliver smiles to millions of customers. If you are someone who loves problem-solving, driving continuous improvement, and leading high-performing teams, this is the role for you! The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon’s customer promise. As an OM, you’ll be directly responsible for supervising a team of Shift Managers and their direct reports meanwhile, you will report to the Site Lead of your Delivery Station. Key job responsibilities
Manage and develop a team of Shift Managers and their direct reports.
Proxy duties for the Site Lead.
Review the operational forecast and determine productivity requirements the delivery station.
Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
Proactively identify and lead process improvement initiatives and Lean tools.
Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management. A day in the life You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met. About The Team Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible while focusing on continuous improvement. There are two sides to what we do. Our ‘under the roof’ (UTR) associates process millions of products for dispatch to our delivery teams. Meanwhile, our ‘on the road’ (OTR) people ensure the safe and timely delivery of packages to our customers. Basic Qualifications
Bachelor's degree or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
2+ years of employee and performance management experience
2+ years of performance metrics, process improvement or lean techniques experience
Previous experience in leading large and diverse teams.
Proven experience in managing managers and leading high performing teams. Preferred Qualifications
Experience in Lean, Six Sigma and Kaizen techniques.
Demonstrated problem solving skills and analytical skills
Experience with a contingent workforce during peak seasons. Acknowledgement Of Country In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Commercial Services Pty Ltd Job ID: A2903465
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Amazon team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Managing and developing teams
- Driving process improvements
- Ensuring safety and compliance
Key Strengths
- Employee and performance management
- Performance metrics and process improvement
- Leadership of diverse teams
- Lean, Six Sigma, and Kaizen techniques
- Problem-solving and analytical skills
- Experience with contingent workforce
Why Amazon is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Amazon not with Hatch.
Operations Manager - Wireline Oilfields

Posted 2 days ago
Job Viewed
Job Description
Weatherford is seeking an experienced **Operations Manager** based in Brisbane, Queensland for our Wireline Products division to ensure the delivery of consistent and superior service, safety, quality, and technical support while maximizing operational efficiency and minimizing costs. This role reports to the Regional Operations Manager.
Key Responsibilities
+ Deliver exceptional field operations management with focus on customer satisfaction and service quality excellence.
+ Lead and motivate field operations teams through coaching, mentoring, and performance management.
+ Ensure optimal resource utilization and manage budgetary requirements to meet financial goals.
+ Maintain the highest standards of Health, Safety, Environment, Quality, and Reliability (QHSSE) across all operations.
+ Conduct regular customer Service Quality Review meetings and monitor competitor activities.
+ Lead continuous improvement initiatives and participate in recruitment of high-performing teams.
+ Foster a culture of accountability, trust, and open communication across the organization.
Qualifications
+ 10+ years of oil and gas industry experience with mandatory Wireline operations experience.
+ 5+ years of operations management and people leadership experience.
+ Strong leadership and management skills with ability to balance competing priorities.
+ Proven track record in building and maintaining strong internal and external relationships.
+ Experience in business management, budget control, and financial responsibility.
+ Demonstrated focus on customer service delivery with extensive knowledge of oilfield equipment and services.
+ Safety leadership experience with commitment to QHSSE excellence.
+ Ability to work in office environment with 10-20% travel requirements and international mobility.
+ Weatherford offers competitive compensation, career growth opportunities, and a dynamic work environment with a global team of professionals.
_Please note only shortlisted candidates will be contacted._
#LI-CP1
Conference & Event Operations Manager

Posted 2 days ago
Job Viewed
Job Description
Nestled in the heart of Perth, Parmelia Hilton invites guests to enjoy urban sophistication and a gateway to the city's best attractions, including Elizabeth Quay, Kings Park, and vibrant cultural landmarks. Our on-site brasserie, Samuels on Mill, offers a refined dining experience celebrating Western Australian produce from land and sea, open daily from morning to night.
Beyond dining, Parmelia Hilton boasts 308 luxurious rooms, including 10 suites, an Executive Lounge, a heated outdoor pool, a fitness centre, and an extensive events floor. Ideal for business or leisure, Parmelia Hilton Perth blends comfort, style, and convenience in an iconic city setting.
**Welcome to A World of Opportunities**
Why do we enjoy working here? This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
**A World of Rewards**
+ **Personal Development** programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
+ **A chance to make a difference** through our Corporate Responsibility programmes - Find out what and how we are doing ( **Team Member Travel Program:** discounted hotel nights from $70 per night around the world with GO HILTON!
+ **25% off Food and Beverages** (subject to individual outlets)
+ **Smart uniform provided** andlaundered
+ **Complimentary fresh and healthy** **meals** when on-duty catering
+ **Team Member Referral Program -** offered at a rate of $100 per successful referral
+ **Modern and inclusive** Team Member areas
+ **Recognition** non-stop all year long!
**Responsibilities:**
+ Run the show, wow the guests, keep costs in check, staff up, and stick to the brand standard
+ Awareness of trends and proposing ideas to build the range and quality of our services
+ Boost guest happiness and keep the good vibes flowing with everyone
+ Keep the team sharp, tackle performance issues, build and lead the Events Team
+ Always ready to jump in and help other departments when needed!
**About You:**
+ Hold a full working right in Australia with prior experience in event operations
+ Hold or be eligible to hold a current Approved Manager's Card
+ Strong knowledge of the hotel/leisure/service sector
+ Record of success in Events, specifically the ability to deliver profit, control costs, and build customer loyalty
+ Exceptional communication and leadership skills to build a winning team
+ Ideally based in the Perth Metropolitan Area
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Event Operations experience in a managerial position in a hotel/Events Centre or similar
+ Degree or diploma in Hotel Management or equivalent
+ Passion for delivering exceptional levels of guest service
**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!**
**H** ospitality **I** ntegrity **L** eadership **T** eamwork **O** wnership **N** ow
**Job:** _Sales_
**Title:** _Conference & Event Operations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BR64_
**EOE/AA/Disabled/Veterans**