19 jobs in Mastercard
Manager, Technical Product Enablement and Specialist Sales (Digital and Agentic)
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Technical Product Enablement and Specialist Sales (Digital and Agentic)
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Job Overview:
Mastercard is seeking a highly skilled and driven Product Manager to drive the deployment and commercialization of Mastercard's digital payment solutions across the AU/NZ region.
This role will focus on enabling and scaling Click to Pay, Token Authentication, Secure Card on File and Agentic Commerce capabilities, ensuring seamless, secure, and compliant implementations for merchants, PSP's, and acquiring partners.
If you are technical, have a passion for innovation and a desire to make an impact in the financial services industry, this is an excellent opportunity for you.
Key Responsibilities:
- Technical product delivery for Click to Pay, Token Authentication, and Secure Card on File and Agentic Commerce initiatives.
- Customer implementations from initial sale, pre-sales support, scoping, solutioning, implementation to post-launch support.
- Drive technical integration with acquirers, PSPs, and merchants
- Collaborate with global and regional teams to localize and implement Mastercard's digital payment frameworks.
- Ensure compliance with Mastercard standards and local regulations
- Partner with engineering, UX, and business teams to define product requirements, user flows, and technical specs.
- Monitor and optimize product performance, adoption, and customer experience across channels.
Qualifications & Experience
- Experience with API integrations, SDKs, and digital wallet ecosystems.
Experience with acquiring, payment services and payment gateways is desirable but not essential
- Understanding software development processes, including APIs, cloud infrastructure, and enterprise system architecture, with the ability to engage confidently with engineering and technical stakeholders.
- Strategic thinker and self-starter, capable of driving cross-functional initiatives, influencing at the executive level, and delivering measurable business outcomes.
Preferred Qualifications & Experience
- Bachelor's degree in computer science, Engineering, or a related technical field is a plus but not essential.
- Experience working with merchant checkout, digital wallet implementation is a plus but not essential.
Work Conditions:
- Domestic and occasional international travel required.
Join us at Mastercard and be part of a dynamic team that drives innovation in the financial services industry.
Apply now to contribute to our mission of connecting and empowering people around the world through secure, convenient, and inclusive digital payment solutions.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Technical Product Enablement and Specialist Sales (Digital and Agentic)
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Job Overview:
Mastercard is seeking a highly skilled and driven Product Manager to drive the deployment and commercialization of Mastercard's digital payment solutions across the AU/NZ region.
This role will focus on enabling and scaling Click to Pay, Token Authentication, Secure Card on File and Agentic Commerce capabilities, ensuring seamless, secure, and compliant implementations for merchants, PSP's, and acquiring partners.
If you are technical, have a passion for innovation and a desire to make an impact in the financial services industry, this is an excellent opportunity for you.
Key Responsibilities:
- Technical product delivery for Click to Pay, Token Authentication, and Secure Card on File and Agentic Commerce initiatives.
- Customer implementations from initial sale, pre-sales support, scoping, solutioning, implementation to post-launch support.
- Drive technical integration with acquirers, PSPs, and merchants
- Collaborate with global and regional teams to localize and implement Mastercard's digital payment frameworks.
- Ensure compliance with Mastercard standards and local regulations
- Partner with engineering, UX, and business teams to define product requirements, user flows, and technical specs.
- Monitor and optimize product performance, adoption, and customer experience across channels.
Qualifications & Experience
- Experience with API integrations, SDKs, and digital wallet ecosystems.
Experience with acquiring, payment services and payment gateways is desirable but not essential
- Understanding software development processes, including APIs, cloud infrastructure, and enterprise system architecture, with the ability to engage confidently with engineering and technical stakeholders.
- Strategic thinker and self-starter, capable of driving cross-functional initiatives, influencing at the executive level, and delivering measurable business outcomes.
Preferred Qualifications & Experience
- Bachelor's degree in computer science, Engineering, or a related technical field is a plus but not essential.
- Experience working with merchant checkout, digital wallet implementation is a plus but not essential.
Work Conditions:
- Domestic and occasional international travel required.
Join us at Mastercard and be part of a dynamic team that drives innovation in the financial services industry.
Apply now to contribute to our mission of connecting and empowering people around the world through secure, convenient, and inclusive digital payment solutions.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
0
Threat Response Technology and Capabilities Product Owner
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Threat Response Technology and Capabilities Product Owner
Overview
The Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about the modern security tools, capabilities, and strategies.
As a Product Owner, you will be defining, owning, and driving the incident response technology and capability strategy across global Security Operations. This role sets the vision for response tooling, automation, AI augmentation, and digital evidence workflows used by regional Security Operations Center (SOC), Digital Forensics Investigation Response (DFIR), and Threat Response teams.
The Product Owner is accountable for the end-to-end RESPOND product lifecycle: strategy, roadmap, requirements, build oversight, adoption, and measurable operational outcomes. This is a lead-level, hands-on product leadership role for a practitioner operating at the bleeding edge of SOC 3.0: AI-assisted triage, agentic response, notebook-driven investigation, and engineering-led operations. The successful candidate is equal parts DFIR practitioner, SOAR architect, SOC AI-augmentation strategist, and product leader.
The Role
- Own and execute the multi-year strategy and roadmap for evolving and scaling incident response capabilities, tooling, automation, and AI augmentation across Security Operations' function.
- Define and maintain the RESPOND capability taxonomy, mapped to NIST CSF (Respond/Recover), NIST SP 800-61r3, MITRE ATT&CK, and D3FEND.
- Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration.
- Define and oversee SOAR playbook automation builds, documentation, and execution
- Define the AI augmentation incident response strategy for security operations: agentic AI workflows, LLM-assisted triage, prompt libraries, notebook-based investigation, and human-in-the-loop autonomous response patterns.
- Establish governance, guardrails, and auditability for AI-assisted and AI-autonomous response actions in support of regulatory frameworks and audits.
- Define requirements and oversee build-out of automation pipelines, playbooks, response actions, enrichment services, promptbook-based investigation notebooks, and analyst-facing tooling.
- Establish and maintain centralized libraries of response tools, scripts, prompt books, notebooks, and live-response packages deployable via EDR, SOAR, and endpoint management platforms.
- Drive incident response tooling and integration strategy across EDR, XDR, SIEM, identity, cloud, network, ticketing, and AI platforms to enable closed-loop response.
- Partner closely with the detection product team to ensure detections produce response-ready, automatable, and AI-consumable outputs.
- Define KPIs and OKRs for response product effectiveness: MTTR, automation coverage, AI-assist coverage, analyst toil reduction, containment time, evidence completeness.
- Manage vendor relationships, evaluations, POCs, and procurement for response and AI tooling.
- Govern the RESPOND backlog, prioritize work for embedded product team members, and run agile delivery cadence.
- Represent RESPOND capabilities to executive leadership, audit, and regulators.
All about you
- Extensive in-depth heads-on experience in security operations, incident response, digital forensics, automation engineering, or security engineering, with at least 3 years in a product, architecture, or capability ownership role.
- Deep, hands-on expertise with SOAR tools, including playbook development, integration into Agentic AI tools, integration into case management, custom app/connector creation, and platform administration.
- Proven enterprise-scale experience designing and operationalizing AI augmentation in security operations, including:
o Agentic AI workflows for triage, enrichment, scoping, or response.
o Prompt engineering and maintained prompt book libraries for analyst use.
o Jupyter notebook-driven investigation and DFIR workflows.
o LLM integration into SOAR, case management, or analyst tooling.
- Demonstrated track record shipping AI-augmented incident response capabilities in a large enterprise.
- Working knowledge of MCP server architectures and emerging agentic frameworks for SOC use cases.
- Deep expertise across the full IR lifecycle: triage, scoping, containment, eradication, recovery, evidence handling, post-incident review.
- Strong DFIR background covering endpoint, network, cloud (AWS, Azure, GCP), identity, and SaaS forensics.
- Working proficiency in Python and PowerShell. Comfort reviewing and directing code without being the primary developer.
- Experience with EDR live response capabilities and custom tool/scripting execution capabilities.
- Fluency in modern SOC architecture concepts: tiered case management, detection-as-code, response-as-code, autonomous response patterns, and the regulatory implications of each.
- Deep understanding and experience executing on SOC evolution and modernization across SOC maturity models (2.0 and 3.0).
Preferred Qualifications
- Deep expertise in digital forensics, threat hunting concepts, and security engineering is a must.
- Prior experience standing up or modernizing a SOAR or AI-augmented response program from the ground up would be required.
- Bachelor's degree in Computer science, Cybersecurity, or IT-focused disciplines (or equivalent experience) would be preferred.
- Security Operations experience in regulated financial services enterprise environments will be ideal.
- Familiarity with mobile device evidence collection, ephemeral messaging archiving, and cloud forensic acquisition a plus.
- Experience defining auditability and evidentiary standards for AI-assisted decisions in a regulated SOC.
- Industry certifications: GCFA, GCIH, GNFA, GCFR, GREM, or equivalent.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Threat Response Technology and Capabilities Product Owner
Overview
The Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about the modern security tools, capabilities, and strategies.
As a Product Owner, you will be defining, owning, and driving the incident response technology and capability strategy across global Security Operations. This role sets the vision for response tooling, automation, AI augmentation, and digital evidence workflows used by regional Security Operations Center (SOC), Digital Forensics Investigation Response (DFIR), and Threat Response teams.
The Product Owner is accountable for the end-to-end RESPOND product lifecycle: strategy, roadmap, requirements, build oversight, adoption, and measurable operational outcomes. This is a lead-level, hands-on product leadership role for a practitioner operating at the bleeding edge of SOC 3.0: AI-assisted triage, agentic response, notebook-driven investigation, and engineering-led operations. The successful candidate is equal parts DFIR practitioner, SOAR architect, SOC AI-augmentation strategist, and product leader.
The Role
- Own and execute the multi-year strategy and roadmap for evolving and scaling incident response capabilities, tooling, automation, and AI augmentation across Security Operations' function.
- Define and maintain the RESPOND capability taxonomy, mapped to NIST CSF (Respond/Recover), NIST SP 800-61r3, MITRE ATT&CK, and D3FEND.
- Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration.
- Define and oversee SOAR playbook automation builds, documentation, and execution
- Define the AI augmentation incident response strategy for security operations: agentic AI workflows, LLM-assisted triage, prompt libraries, notebook-based investigation, and human-in-the-loop autonomous response patterns.
- Establish governance, guardrails, and auditability for AI-assisted and AI-autonomous response actions in support of regulatory frameworks and audits.
- Define requirements and oversee build-out of automation pipelines, playbooks, response actions, enrichment services, promptbook-based investigation notebooks, and analyst-facing tooling.
- Establish and maintain centralized libraries of response tools, scripts, prompt books, notebooks, and live-response packages deployable via EDR, SOAR, and endpoint management platforms.
- Drive incident response tooling and integration strategy across EDR, XDR, SIEM, identity, cloud, network, ticketing, and AI platforms to enable closed-loop response.
- Partner closely with the detection product team to ensure detections produce response-ready, automatable, and AI-consumable outputs.
- Define KPIs and OKRs for response product effectiveness: MTTR, automation coverage, AI-assist coverage, analyst toil reduction, containment time, evidence completeness.
- Manage vendor relationships, evaluations, POCs, and procurement for response and AI tooling.
- Govern the RESPOND backlog, prioritize work for embedded product team members, and run agile delivery cadence.
- Represent RESPOND capabilities to executive leadership, audit, and regulators.
All about you
- Extensive in-depth heads-on experience in security operations, incident response, digital forensics, automation engineering, or security engineering, with at least 3 years in a product, architecture, or capability ownership role.
- Deep, hands-on expertise with SOAR tools, including playbook development, integration into Agentic AI tools, integration into case management, custom app/connector creation, and platform administration.
- Proven enterprise-scale experience designing and operationalizing AI augmentation in security operations, including:
o Agentic AI workflows for triage, enrichment, scoping, or response.
o Prompt engineering and maintained prompt book libraries for analyst use.
o Jupyter notebook-driven investigation and DFIR workflows.
o LLM integration into SOAR, case management, or analyst tooling.
- Demonstrated track record shipping AI-augmented incident response capabilities in a large enterprise.
- Working knowledge of MCP server architectures and emerging agentic frameworks for SOC use cases.
- Deep expertise across the full IR lifecycle: triage, scoping, containment, eradication, recovery, evidence handling, post-incident review.
- Strong DFIR background covering endpoint, network, cloud (AWS, Azure, GCP), identity, and SaaS forensics.
- Working proficiency in Python and PowerShell. Comfort reviewing and directing code without being the primary developer.
- Experience with EDR live response capabilities and custom tool/scripting execution capabilities.
- Fluency in modern SOC architecture concepts: tiered case management, detection-as-code, response-as-code, autonomous response patterns, and the regulatory implications of each.
- Deep understanding and experience executing on SOC evolution and modernization across SOC maturity models (2.0 and 3.0).
Preferred Qualifications
- Deep expertise in digital forensics, threat hunting concepts, and security engineering is a must.
- Prior experience standing up or modernizing a SOAR or AI-augmented response program from the ground up would be required.
- Bachelor's degree in Computer science, Cybersecurity, or IT-focused disciplines (or equivalent experience) would be preferred.
- Security Operations experience in regulated financial services enterprise environments will be ideal.
- Familiarity with mobile device evidence collection, ephemeral messaging archiving, and cloud forensic acquisition a plus.
- Experience defining auditability and evidentiary standards for AI-assisted decisions in a regulated SOC.
- Industry certifications: GCFA, GCIH, GNFA, GCFR, GREM, or equivalent.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
1
Vice President, Head of Corporate Solutions Business Development, ANZ
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Head of Corporate Solutions Business Development, ANZ
Mastercard's Commercial & New Payment Flows (CNPF) business is focused on transforming how businesses move money. As organisations increasingly seek to digitise procurement, supplier payments, travel and expense management, and working capital processes, Corporate Solutions helps financial institutions, governments and enterprises modernise commercial payments through card-based and multi-rail solutions.
Corporate Solutions works across issuing, acceptance, partnerships and product to help banks and large organisations optimise business payments across the procurement and payment lifecycle, delivering greater efficiency, visibility and control.
We are seeking a Vice President, Business Development - Corporate Solutions, Australia & New Zealand to lead the next phase of growth for this strategically important business. Reporting into regional leadership, this role will own Corporate Solutions sales performance and market growth across ANZ, driving new business development, issuer partnerships, customer adoption and strategic growth initiatives. This is a highly visible leadership position for a commercially driven executive who can influence senior stakeholders, navigate complex ecosystems and lead high-performing teams in a fast-growing environment.
Role
- Lead Mastercard's Corporate Solutions business across Australia and New Zealand, delivering growth in commercial payment spend, revenue and market penetration while achieving agreed business objectives and KPIs.
- Lead and develop a high-performing team, fostering a culture of accountability, collaboration, innovation and continuous development.
- Develop and execute market growth strategies that accelerate adoption of Mastercard's B2B and Travel & Expense payment solutions across ANZ.
- Build senior relationships with issuer banks, transaction banking teams and treasury organisations, supporting partners throughout the sales journey and helping identify scalable commercial payment opportunities.
- Engage directly with multinational corporations, large enterprises and government organisations to understand procurement and payment challenges, articulate Mastercard's value proposition and drive adoption of Mastercard-powered solutions.
- Partner closely with Product, Partnerships, Acceptance, Account Management and other cross-functional teams to bring new solutions, capabilities and commercial partnerships to market.
- Develop compelling business cases, proposals, executive presentations and responses to strategic commercial opportunities and RFPs.
- Build, manage and convert a robust pipeline of commercial payment opportunities, maintaining disciplined forecasting and opportunity management through Salesforce and other sales tools.
- Create and grow a network of executive decision-makers across financial institutions, corporate banking, treasury and enterprise organisations to accelerate market growth and customer acquisition.
- Shape Mastercard's Corporate Solutions strategy across ANZ by identifying emerging market trends, ecosystem opportunities and long-term growth priorities.
All About You
- Significant experience within commercial payments, corporate cards, transaction banking, treasury solutions or broader B2B payments environments.
- Proven success leading complex business development, sales or commercial growth initiatives with measurable revenue impact.
- Strong understanding of commercial payment ecosystems and the ability to originate, grow and close opportunities with corporate banking, treasury and large enterprise stakeholders.
- Demonstrated success translating customer needs into commercially viable solutions, working effectively across product, technical and partner teams.
- Exceptional relationship-building skills with the ability to influence senior executives and navigate complex stakeholder environments.
- Previous people leadership experience with a track record of building, developing and motivating high-performing teams.
- Demonstrated ability to operate autonomously, take ownership and drive results in fast-paced, high-growth environments.
- Strong commercial judgement, pipeline management discipline and the ability to execute against ambitious growth targets.
- Excellent communication and presentation skills, with the ability to simplify complex concepts and articulate compelling business value.
- Passion for innovation and curiosity to challenge conventional approaches in commercial payments.
KPIs
- Market Commercial Payments spend growth
- Market Commercial Payments Net Revenue growth
- New corporate deals signing targets
- Other strategic & tactical KPIs that may be added from time to time
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Vice President, Head of Corporate Solutions Business Development, ANZ
Mastercard's Commercial & New Payment Flows (CNPF) business is focused on transforming how businesses move money. As organisations increasingly seek to digitise procurement, supplier payments, travel and expense management, and working capital processes, Corporate Solutions helps financial institutions, governments and enterprises modernise commercial payments through card-based and multi-rail solutions.
Corporate Solutions works across issuing, acceptance, partnerships and product to help banks and large organisations optimise business payments across the procurement and payment lifecycle, delivering greater efficiency, visibility and control.
We are seeking a Vice President, Business Development - Corporate Solutions, Australia & New Zealand to lead the next phase of growth for this strategically important business. Reporting into regional leadership, this role will own Corporate Solutions sales performance and market growth across ANZ, driving new business development, issuer partnerships, customer adoption and strategic growth initiatives. This is a highly visible leadership position for a commercially driven executive who can influence senior stakeholders, navigate complex ecosystems and lead high-performing teams in a fast-growing environment.
Role
- Lead Mastercard's Corporate Solutions business across Australia and New Zealand, delivering growth in commercial payment spend, revenue and market penetration while achieving agreed business objectives and KPIs.
- Lead and develop a high-performing team, fostering a culture of accountability, collaboration, innovation and continuous development.
- Develop and execute market growth strategies that accelerate adoption of Mastercard's B2B and Travel & Expense payment solutions across ANZ.
- Build senior relationships with issuer banks, transaction banking teams and treasury organisations, supporting partners throughout the sales journey and helping identify scalable commercial payment opportunities.
- Engage directly with multinational corporations, large enterprises and government organisations to understand procurement and payment challenges, articulate Mastercard's value proposition and drive adoption of Mastercard-powered solutions.
- Partner closely with Product, Partnerships, Acceptance, Account Management and other cross-functional teams to bring new solutions, capabilities and commercial partnerships to market.
- Develop compelling business cases, proposals, executive presentations and responses to strategic commercial opportunities and RFPs.
- Build, manage and convert a robust pipeline of commercial payment opportunities, maintaining disciplined forecasting and opportunity management through Salesforce and other sales tools.
- Create and grow a network of executive decision-makers across financial institutions, corporate banking, treasury and enterprise organisations to accelerate market growth and customer acquisition.
- Shape Mastercard's Corporate Solutions strategy across ANZ by identifying emerging market trends, ecosystem opportunities and long-term growth priorities.
All About You
- Significant experience within commercial payments, corporate cards, transaction banking, treasury solutions or broader B2B payments environments.
- Proven success leading complex business development, sales or commercial growth initiatives with measurable revenue impact.
- Strong understanding of commercial payment ecosystems and the ability to originate, grow and close opportunities with corporate banking, treasury and large enterprise stakeholders.
- Demonstrated success translating customer needs into commercially viable solutions, working effectively across product, technical and partner teams.
- Exceptional relationship-building skills with the ability to influence senior executives and navigate complex stakeholder environments.
- Previous people leadership experience with a track record of building, developing and motivating high-performing teams.
- Demonstrated ability to operate autonomously, take ownership and drive results in fast-paced, high-growth environments.
- Strong commercial judgement, pipeline management discipline and the ability to execute against ambitious growth targets.
- Excellent communication and presentation skills, with the ability to simplify complex concepts and articulate compelling business value.
- Passion for innovation and curiosity to challenge conventional approaches in commercial payments.
KPIs
- Market Commercial Payments spend growth
- Market Commercial Payments Net Revenue growth
- New corporate deals signing targets
- Other strategic & tactical KPIs that may be added from time to time
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
2
Director, Account Management - Pacific Islands
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management - Pacific Islands
Mastercard is seeking a senior commercial leader to lead our Pacific Islands customer portfolio across 13 markets. This role is responsible for managing and growing relationships with key issuer, acquirer and strategic customers while driving revenue growth, customer retention and market expansion. Working closely with customers and internal stakeholders, you will lead complex commercial initiatives, support major implementation programmes and help shape Mastercard's long-term presence across the Pacific Islands. This is a highly visible leadership role that combines executive relationship management, commercial ownership and team leadership, with a strong focus on helping customers grow their businesses and maximise the value of their partnership with Mastercard.
All About the Role
- Lead Mastercard's Pacific Islands customer portfolio across 13 markets, driving sustainable growth and long-term customer success.
- Own executive relationships across key issuing and acquiring customers, acting as the primary strategic partner for the portfolio.
- Develop and execute account growth strategies that expand customer engagement, revenue and market share.
- Lead the ongoing implementation and optimisation of key customer partnerships, working closely with cross-functional teams.
- Support customers in achieving their business objectives through Mastercard's products, solutions and services.
- Manage commercial negotiations, contracting activities and customer business planning processes.
- Identify selective new business opportunities that strengthen Mastercard's position in the Pacific Islands.
- Build trusted relationships with regulators, industry participants and other market stakeholders.
- Lead and develop a small team while fostering collaboration across regional and global functions.
- Champion initiatives that strengthen digital payments adoption and financial inclusion across the region.
All About You
- Significant experience in payments, banking, financial services, or a related industry, with direct exposure to external customers through account management, business development, product, partnership, consulting, or other client-facing commercial roles.
- Knowledge of issuing, acquiring or broader payments ecosystems is highly desirable.
- Strong executive presence with experience engaging senior customer stakeholders and decision-makers.
- Experience leading complex customer implementations, negotiations or transformation programmes.
- Strong commercial judgement and ability to balance customer needs with business objectives.
- Skilled at influencing diverse stakeholders across matrixed organisations.
- Ability to prioritise effectively and operate independently in a fast-moving environment.
- Experience leading or mentoring team members is an advantage.
- Passion for building trusted relationships and creating long-term customer value.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Account Management - Pacific Islands
Mastercard is seeking a senior commercial leader to lead our Pacific Islands customer portfolio across 13 markets. This role is responsible for managing and growing relationships with key issuer, acquirer and strategic customers while driving revenue growth, customer retention and market expansion. Working closely with customers and internal stakeholders, you will lead complex commercial initiatives, support major implementation programmes and help shape Mastercard's long-term presence across the Pacific Islands. This is a highly visible leadership role that combines executive relationship management, commercial ownership and team leadership, with a strong focus on helping customers grow their businesses and maximise the value of their partnership with Mastercard.
All About the Role
- Lead Mastercard's Pacific Islands customer portfolio across 13 markets, driving sustainable growth and long-term customer success.
- Own executive relationships across key issuing and acquiring customers, acting as the primary strategic partner for the portfolio.
- Develop and execute account growth strategies that expand customer engagement, revenue and market share.
- Lead the ongoing implementation and optimisation of key customer partnerships, working closely with cross-functional teams.
- Support customers in achieving their business objectives through Mastercard's products, solutions and services.
- Manage commercial negotiations, contracting activities and customer business planning processes.
- Identify selective new business opportunities that strengthen Mastercard's position in the Pacific Islands.
- Build trusted relationships with regulators, industry participants and other market stakeholders.
- Lead and develop a small team while fostering collaboration across regional and global functions.
- Champion initiatives that strengthen digital payments adoption and financial inclusion across the region.
All About You
- Significant experience in payments, banking, financial services, or a related industry, with direct exposure to external customers through account management, business development, product, partnership, consulting, or other client-facing commercial roles.
- Knowledge of issuing, acquiring or broader payments ecosystems is highly desirable.
- Strong executive presence with experience engaging senior customer stakeholders and decision-makers.
- Experience leading complex customer implementations, negotiations or transformation programmes.
- Strong commercial judgement and ability to balance customer needs with business objectives.
- Skilled at influencing diverse stakeholders across matrixed organisations.
- Ability to prioritise effectively and operate independently in a fast-moving environment.
- Experience leading or mentoring team members is an advantage.
- Passion for building trusted relationships and creating long-term customer value.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
3
Consultant, Advisors & Consulting Services, Business Experimentation
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant, Advisors & Consulting Services, Business Experimentation
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard's industry-leading predictive analytics SaaS platform, Test & Learn®. They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Provide creative input on projects across a range of industries and problem statements
· Contribute to the development of strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®
· Collaborate with Mastercard team to understand clients' needs, agenda, and risks
· Develop working relationship with client analysts/managers, and act as trusted and reliable partner
· Provide analytical and technical subject matter guidance and drive client success through Test & Learn® adoption and competency
Team Collaboration & Culture
· Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
· Independently identify issues in defined area of analysis using Test & Learn®, and structure and synthesize own analysis to highlight relevant findings
· Lead internal and client meetings, and contribute to project management
· Contribute to the firm's intellectual capital
· Receive mentorship from consulting leaders for professional growth and development
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, technology, or data science, or proven work experience related to data driven analysis
· Relevant teamwork and client or internal stakeholder management experience
· Logical, structured thinking and affinity with numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
· Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation
· Experience managing tasks or workstreams in a collaborative team environment with third parties
· Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
· Relevant industry expertise
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant, Advisors & Consulting Services, Business Experimentation
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Business Experimentation consultants advise executives on business decisions using Mastercard's industry-leading predictive analytics SaaS platform, Test & Learn®. They work with customers to identify key priorities, then design and run business experiments to establish which ideas work and how to deploy them.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
· Provide creative input on projects across a range of industries and problem statements
· Contribute to the development of strategies and programs for regional and global clients by leveraging data science tools including Test & Learn®
· Collaborate with Mastercard team to understand clients' needs, agenda, and risks
· Develop working relationship with client analysts/managers, and act as trusted and reliable partner
· Provide analytical and technical subject matter guidance and drive client success through Test & Learn® adoption and competency
Team Collaboration & Culture
· Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients
· Independently identify issues in defined area of analysis using Test & Learn®, and structure and synthesize own analysis to highlight relevant findings
· Lead internal and client meetings, and contribute to project management
· Contribute to the firm's intellectual capital
· Receive mentorship from consulting leaders for professional growth and development
Qualifications
Basic qualifications
· Undergraduate degree with work experience in consulting, technology, or data science, or proven work experience related to data driven analysis
· Relevant teamwork and client or internal stakeholder management experience
· Logical, structured thinking and affinity with numerical analysis
· Advanced Word, Excel, and PowerPoint skills
· Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
· Additional relevant data and analytics experience in data modeling and database management (e.g., SQL), data visualization tools (e.g., Tableau, Power BI), or time series analysis and segmentation
· Experience managing tasks or workstreams in a collaborative team environment with third parties
· Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
· Relevant industry expertise
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
4
Senior Project Manager, Deploy | Card Migration - FTC 20 Months
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Project Manager, Deploy | Card Migration - FTC 20 Months
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
This is a hands-on fixed term role based in Port Moresby, Papua New Guinea to program manage a large card migration program with one of Mastercard's key clients.
The role sits within a large, complex transformation initiative and is focused on delivering clear, timely and compliant migration of client's scheme cards to Mastercard.
The role will work closely with cross functional program teams and delivery partners to ensure customer expectations are effectively managed and all teams are prepared for the migration.
Past-experience of planning and delivering large scale change projects in developing markets would be prioritised.
Key Responsibilities
- Develop and execute a comprehensive Project plan aligned to program milestones, risk controls and customer outcomes.
- Project KPI and milestones tracking
- Program governance & executive rhythm: Establish and run working groups, RAID (risks/actions/issues/decisions), and decision logs; surface trade-offs and recommendations for timely executive decisions
- Collaborate across workstreams to ensure end-to-end project delivery.
- Act as the day-to-day Project Manager embedded within the client's organisation, working closely with client stakeholders to integrate seamlessly with internal processes, decision-making forums, and delivery teams.
- Work closely with the Mastercard delivery team to ensure strong alignment through the key delivery milestones.
- Coordinate delivery across multiple teams including Product, Technology, Operations, Risk, Compliance, Marketing, Customer Care, and external partners, ensuring interdependencies are clearly understood and actively managed.
- Serve as the central point of contact for migration-related activities, providing clear, regular, and structured communication to senior stakeholders on progress, risks, issues, and decisions required.
- Proactively identify, assess, and manage delivery risks and issues associated with scheme migration, including customer impact, operational readiness, regulatory considerations, and cutover execution.
- Oversee migration readiness activities, including data validation, operational preparedness, and end-to-end rehearsals. Coordinate cutover planning and execution to ensure a controlled and low-risk transition from Visa to Mastercard.
- Collaborate closely with Change Management, Training, and Communications teams to ensure business readiness, frontline preparedness, and effective adoption of new Mastercard products and processes.
- Apply strong problem-solving skills to navigate complex delivery challenges, adapt plans as required, and continuously improve project execution in a fast-paced, regulated environment.
- Ensure all project deliverables meet internal quality standards and client compliance requirements, maintaining robust documentation, audit trails, and approvals throughout the migration lifecycle.
Qualifications
Basic qualifications
- Strong customer-centric mindset with a focus on clarity and experience.
- High attention to detail and strong process discipline.
- Ability to manage ambiguity and shifting priorities in large transformation programs.
- Proven experience in Project Management within large‑scale transformation programs.
- Experience working on projects in the Pacific Islands is preferred.
- Highly organised with excellent stakeholder communication skills.
- Professional, accountable and delivery-focused approach.
- Undergraduate degree with work experience in project management and change management methodologies and techniques
- Minimum 5 years of Project Management experience
- Exposure to financial institutions, payments, and/or consultancies
- Experience managing clients or internal stakeholders
- Logical, structured thinking
- Ability to communicate effectively in English and the local office language (if applicable)
Preferred qualifications
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience coaching junior consultants
- Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Note 1: For this role Mastercard will provide accommodation close to client offices.
Note 2: Extensive traveling to Papua New Guinea required
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Project Manager, Deploy | Card Migration - FTC 20 Months
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organization. Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
This is a hands-on fixed term role based in Port Moresby, Papua New Guinea to program manage a large card migration program with one of Mastercard's key clients.
The role sits within a large, complex transformation initiative and is focused on delivering clear, timely and compliant migration of client's scheme cards to Mastercard.
The role will work closely with cross functional program teams and delivery partners to ensure customer expectations are effectively managed and all teams are prepared for the migration.
Past-experience of planning and delivering large scale change projects in developing markets would be prioritised.
Key Responsibilities
- Develop and execute a comprehensive Project plan aligned to program milestones, risk controls and customer outcomes.
- Project KPI and milestones tracking
- Program governance & executive rhythm: Establish and run working groups, RAID (risks/actions/issues/decisions), and decision logs; surface trade-offs and recommendations for timely executive decisions
- Collaborate across workstreams to ensure end-to-end project delivery.
- Act as the day-to-day Project Manager embedded within the client's organisation, working closely with client stakeholders to integrate seamlessly with internal processes, decision-making forums, and delivery teams.
- Work closely with the Mastercard delivery team to ensure strong alignment through the key delivery milestones.
- Coordinate delivery across multiple teams including Product, Technology, Operations, Risk, Compliance, Marketing, Customer Care, and external partners, ensuring interdependencies are clearly understood and actively managed.
- Serve as the central point of contact for migration-related activities, providing clear, regular, and structured communication to senior stakeholders on progress, risks, issues, and decisions required.
- Proactively identify, assess, and manage delivery risks and issues associated with scheme migration, including customer impact, operational readiness, regulatory considerations, and cutover execution.
- Oversee migration readiness activities, including data validation, operational preparedness, and end-to-end rehearsals. Coordinate cutover planning and execution to ensure a controlled and low-risk transition from Visa to Mastercard.
- Collaborate closely with Change Management, Training, and Communications teams to ensure business readiness, frontline preparedness, and effective adoption of new Mastercard products and processes.
- Apply strong problem-solving skills to navigate complex delivery challenges, adapt plans as required, and continuously improve project execution in a fast-paced, regulated environment.
- Ensure all project deliverables meet internal quality standards and client compliance requirements, maintaining robust documentation, audit trails, and approvals throughout the migration lifecycle.
Qualifications
Basic qualifications
- Strong customer-centric mindset with a focus on clarity and experience.
- High attention to detail and strong process discipline.
- Ability to manage ambiguity and shifting priorities in large transformation programs.
- Proven experience in Project Management within large‑scale transformation programs.
- Experience working on projects in the Pacific Islands is preferred.
- Highly organised with excellent stakeholder communication skills.
- Professional, accountable and delivery-focused approach.
- Undergraduate degree with work experience in project management and change management methodologies and techniques
- Minimum 5 years of Project Management experience
- Exposure to financial institutions, payments, and/or consultancies
- Experience managing clients or internal stakeholders
- Logical, structured thinking
- Ability to communicate effectively in English and the local office language (if applicable)
Preferred qualifications
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience coaching junior consultants
- Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Note 1: For this role Mastercard will provide accommodation close to client offices.
Note 2: Extensive traveling to Papua New Guinea required
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
5
Senior Site Reliability Engineer
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Site Reliability Engineer
Who is Mastercard?
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Technology at Mastercard
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next.
About the Role
The Business Operations team is seeking a highly motivated and experienced Senior Site Reliability Engineer (SRE) to join our team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.
The role of the Business Operations Site Reliability Engineer is to be the production readiness steward for Mastercard products. As Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to running our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles that include operational design, automation, capacity planning, and monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.
We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications.
Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.
As part of the Business Operations team, you will:
- Independently execute key elements of projects/processes within the Site Reliability Engineering area by applying in-depth knowledge of their discipline and area best practices to effectively resolve problems and roadblocks as they occur.
- Assist in evaluating operational requirements and developing technical solutions within existing frameworks.
- Support automation and scripting efforts to improve operational workflows and incident response processes.
- Troubleshoot and resolve routine and some complex system issues, escalating when necessary to maintain system health.
- Contribute to documentation, knowledge sharing, and best practices to enhance team operational procedures.
- Collaborate with development teams and stakeholders to ensure reliability solutions align with technical and business needs.
- Participate in reviews and quality assurance activities to uphold system stability standards.
- May contribute to solution development for new products/services and/or manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within the Site Reliability Engineering area.
Role qualifications:
The ideal candidate will apply the following skills independently in routine and moderately complex situations, requiring occasional guidance typically only in unfamiliar or highly complex scenarios. They will demonstrate growing consistency and reliability in applying the skills.
- Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement.
- Programming and Scripting - Ability to write and maintain code and scripts to automate tasks, build operational tools, and support monitoring, deployment, and incident response using languages such as Python, Go, Bash, or similar.
- Systems and Network Administration - Ability to configure, operate, and troubleshoot Linux/Unix systems and network components, applying knowledge of networking concepts, protocols, security, and system reliability.
- Cloud Computing and Infrastructure - Ability to design, deploy, and manage applications and infrastructure on cloud platforms (e.g., AWS, Azure, GCP), ensuring scalability, security, availability, and operational efficiency.
- Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand
- DevOps Practices - Ability to apply DevOps principles and practices, including CI/CD pipelines, containerization, and orchestration, to enable faster, more reliable software delivery and operations.
- Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.
- Capacity Planning and Performance Optimization - Ability to monitor resource utilization, forecast future capacity needs, and optimize system performance to support growth, scalability, and efficient infrastructure usage.
- IT Service Management - Ability to apply IT service management principles to incident, problem, and change management, ensuring reliable service delivery, effective incident response, and continuous service improvement aligned to business needs.
- Proactive Monitoring and Improvement (SRE Applications) - The ability to use application reliability signals to anticipate issues, identify risks, and drive preventative improvements that enhance application performance and availability.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Site Reliability Engineer
Who is Mastercard?
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
Technology at Mastercard
What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.
And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.
Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what's next.
About the Role
The Business Operations team is seeking a highly motivated and experienced Senior Site Reliability Engineer (SRE) to join our team. You will play a critical role in ensuring the reliability, scalability, and performance of our applications, supporting essential services that power Mastercard's global operations. As a thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor.
The role of the Business Operations Site Reliability Engineer is to be the production readiness steward for Mastercard products. As Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to running our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principles that include operational design, automation, capacity planning, and monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture.
We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications.
Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.
As part of the Business Operations team, you will:
- Independently execute key elements of projects/processes within the Site Reliability Engineering area by applying in-depth knowledge of their discipline and area best practices to effectively resolve problems and roadblocks as they occur.
- Assist in evaluating operational requirements and developing technical solutions within existing frameworks.
- Support automation and scripting efforts to improve operational workflows and incident response processes.
- Troubleshoot and resolve routine and some complex system issues, escalating when necessary to maintain system health.
- Contribute to documentation, knowledge sharing, and best practices to enhance team operational procedures.
- Collaborate with development teams and stakeholders to ensure reliability solutions align with technical and business needs.
- Participate in reviews and quality assurance activities to uphold system stability standards.
- May contribute to solution development for new products/services and/or manage smaller project/initiatives as an experienced individual contributor with specialized knowledge within the Site Reliability Engineering area.
Role qualifications:
The ideal candidate will apply the following skills independently in routine and moderately complex situations, requiring occasional guidance typically only in unfamiliar or highly complex scenarios. They will demonstrate growing consistency and reliability in applying the skills.
- Observability - Ability to use scripting and tooling to implement observability solutions, enabling the collection, analysis, and visualization of metrics, logs, and traces to support incident detection, diagnosis, and continuous service improvement.
- Programming and Scripting - Ability to write and maintain code and scripts to automate tasks, build operational tools, and support monitoring, deployment, and incident response using languages such as Python, Go, Bash, or similar.
- Systems and Network Administration - Ability to configure, operate, and troubleshoot Linux/Unix systems and network components, applying knowledge of networking concepts, protocols, security, and system reliability.
- Cloud Computing and Infrastructure - Ability to design, deploy, and manage applications and infrastructure on cloud platforms (e.g., AWS, Azure, GCP), ensuring scalability, security, availability, and operational efficiency.
- Reliability and Scalability - Ability to design and operate systems for high availability, fault tolerance, and disaster recovery, while ensuring systems can scale to meet current and future demand
- DevOps Practices - Ability to apply DevOps principles and practices, including CI/CD pipelines, containerization, and orchestration, to enable faster, more reliable software delivery and operations.
- Troubleshooting - Capability to systematically identify, diagnose, and resolve technical issues across systems, applications, and networks, using analytical methods and tools to restore functionality, minimize disruption, and ensure stable operations.
- Capacity Planning and Performance Optimization - Ability to monitor resource utilization, forecast future capacity needs, and optimize system performance to support growth, scalability, and efficient infrastructure usage.
- IT Service Management - Ability to apply IT service management principles to incident, problem, and change management, ensuring reliable service delivery, effective incident response, and continuous service improvement aligned to business needs.
- Proactive Monitoring and Improvement (SRE Applications) - The ability to use application reliability signals to anticipate issues, identify risks, and drive preventative improvements that enhance application performance and availability.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
6
Senior Analyst, Business Development (Identity & Security Specialist Sales)
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Development (Identity & Security Specialist Sales)
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth.
Role
The Identity and Security Specialist Sales position is an important role responsible to support and drive growth of Mastercard Security and Identity Solutions; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion.
The role will report into the Director Regional Identity and Security Specialist Sales in the ANZ market.
You will support the sales process and have accountable for the market revenue of products and services across fraud and risk prevention, dispute / chargeback optimization, digital identity and cybersecurity.
Responsible to grow and convert sales pipeline to drive product penetration with managed accounts, both FI and non-FI customers, and net new logo customers. You will work with the internal stakeholders to understand customer pain-points, and help coordinate efforts to identity where improvements can be made through consulting engagements or the integration of products.
Responsible to sell associated advisory, data insights and program management services alongside our security and identity solutions technologies to enhance operational excellence with a view of providing long term efficiency improvements.
Partner with B2B marketing to execute market specific demand generation initiatives across managed and unmanaged accounts
Act as a domain expert on security solutions domain areas (fraud, risk, dispute/chargeback, digital identity and cybersecurity) for the market and division in customer engagements
All About you
Proven track record on consultative B2B sales of security solution technologies to FI and non-FI customers leveraging data and advisory capabilities
Rich knowledge on digital payments, issuing, acquiring and within that payment risk management and enterprise risk management
Strong network of target buyers/buying centers
Demonstrated ability to work effectively in cross-functional matrix
Thought leader on the future of ecosystem security
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Analyst, Business Development (Identity & Security Specialist Sales)
Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth.
Role
The Identity and Security Specialist Sales position is an important role responsible to support and drive growth of Mastercard Security and Identity Solutions; creating strong partnerships with existing and new customers and focusing on achieving revenue targets and fostering regional expansion.
The role will report into the Director Regional Identity and Security Specialist Sales in the ANZ market.
You will support the sales process and have accountable for the market revenue of products and services across fraud and risk prevention, dispute / chargeback optimization, digital identity and cybersecurity.
Responsible to grow and convert sales pipeline to drive product penetration with managed accounts, both FI and non-FI customers, and net new logo customers. You will work with the internal stakeholders to understand customer pain-points, and help coordinate efforts to identity where improvements can be made through consulting engagements or the integration of products.
Responsible to sell associated advisory, data insights and program management services alongside our security and identity solutions technologies to enhance operational excellence with a view of providing long term efficiency improvements.
Partner with B2B marketing to execute market specific demand generation initiatives across managed and unmanaged accounts
Act as a domain expert on security solutions domain areas (fraud, risk, dispute/chargeback, digital identity and cybersecurity) for the market and division in customer engagements
All About you
Proven track record on consultative B2B sales of security solution technologies to FI and non-FI customers leveraging data and advisory capabilities
Rich knowledge on digital payments, issuing, acquiring and within that payment risk management and enterprise risk management
Strong network of target buyers/buying centers
Demonstrated ability to work effectively in cross-functional matrix
Thought leader on the future of ecosystem security
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
7
Marketing Manager - Marketing Services (12 months fixed term)
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Marketing Manager - Marketing Services (12 months fixed term)
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities - Marketing Manager
(This is a 12months fixed term contract role within Mastercard)
Support the execution and delivery of marketing strategies across credit cards and related propositions. This role sits at the intersection of strategy and execution - working closely with product squads, creative agencies, senior marketing managers, and cross-functional stakeholders to drive customer engagement, acquisition, and retention outcomes.
The successful candidate will play a hands-on role in campaign delivery and marketing reporting, contributing to a high-performing team within client office.
Key Responsibilities
- Credit Card Portfolio Marketing - Support the Senior Marketing Manager (SMM) in shaping and delivering the credit card portfolio marketing strategy, with a focus on customer engagement and retention, including delivery of segmentation strategy, marketing capability uplifts, and broader above-the-line (ATL) strategy.
- Travel Booking Deal NBCs - Manage monthly deal Next Best Conversations (NBCs) to drive ongoing conversions for Travel Booking. Support monthly offer marketing with the Travel squad, including coordinating copy and creative development and go-live readiness across NBC channels
- NBC Campaign Delivery - Lead end-to-end delivery of marketing-led NBCs in close partnership with the In Life squad, ensuring seamless execution from briefing through to go-live and post-campaign analysis.
- Proposition & Performance Marketing - Support the management of ongoing proposition and performance marketing channels to ensure efficiency and effectiveness of spend and targeting.
- Reporting & Insights - Support weekly and monthly product and marketing reporting cycles, providing actionable insights to inform decision-making.
All About You
- Minimum 7 years' experience in a marketing role, ideally within financial services, banking, or a related industry
- Experience in campaign management and delivery across digital and traditional channels
- Understanding of customer segmentation, lifecycle marketing, and personalisation strategies
- Experience with NBC/CRM-driven marketing (e.g., next best offers, triggered communications) is highly desirable
- Ability to manage creative development processes - from briefing through to copy approval and go-live
- Comfortable working with data and reporting - ability to interpret marketing performance metrics
- Excellent stakeholder management skills - able to work effectively across squads, product teams, and senior leaders
- Strong written and verbal communication skills, with an eye for detail in copy and creative review
- Proactive, organised, and comfortable working in a fast-paced, agile environment
Qualifications
Basic qualifications
- Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience managing clients or internal stakeholders, and vendors
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Ability to travel and work on client site minimum 3 days per week
Preferred qualifications
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience coaching junior delivery consultants
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Marketing Manager - Marketing Services (12 months fixed term)
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities - Marketing Manager
(This is a 12months fixed term contract role within Mastercard)
Support the execution and delivery of marketing strategies across credit cards and related propositions. This role sits at the intersection of strategy and execution - working closely with product squads, creative agencies, senior marketing managers, and cross-functional stakeholders to drive customer engagement, acquisition, and retention outcomes.
The successful candidate will play a hands-on role in campaign delivery and marketing reporting, contributing to a high-performing team within client office.
Key Responsibilities
- Credit Card Portfolio Marketing - Support the Senior Marketing Manager (SMM) in shaping and delivering the credit card portfolio marketing strategy, with a focus on customer engagement and retention, including delivery of segmentation strategy, marketing capability uplifts, and broader above-the-line (ATL) strategy.
- Travel Booking Deal NBCs - Manage monthly deal Next Best Conversations (NBCs) to drive ongoing conversions for Travel Booking. Support monthly offer marketing with the Travel squad, including coordinating copy and creative development and go-live readiness across NBC channels
- NBC Campaign Delivery - Lead end-to-end delivery of marketing-led NBCs in close partnership with the In Life squad, ensuring seamless execution from briefing through to go-live and post-campaign analysis.
- Proposition & Performance Marketing - Support the management of ongoing proposition and performance marketing channels to ensure efficiency and effectiveness of spend and targeting.
- Reporting & Insights - Support weekly and monthly product and marketing reporting cycles, providing actionable insights to inform decision-making.
All About You
- Minimum 7 years' experience in a marketing role, ideally within financial services, banking, or a related industry
- Experience in campaign management and delivery across digital and traditional channels
- Understanding of customer segmentation, lifecycle marketing, and personalisation strategies
- Experience with NBC/CRM-driven marketing (e.g., next best offers, triggered communications) is highly desirable
- Ability to manage creative development processes - from briefing through to copy approval and go-live
- Comfortable working with data and reporting - ability to interpret marketing performance metrics
- Excellent stakeholder management skills - able to work effectively across squads, product teams, and senior leaders
- Strong written and verbal communication skills, with an eye for detail in copy and creative review
- Proactive, organised, and comfortable working in a fast-paced, agile environment
Qualifications
Basic qualifications
- Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience managing clients or internal stakeholders, and vendors
- Advanced Word, Excel, and PowerPoint skills
- Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Ability to travel and work on client site minimum 3 days per week
Preferred qualifications
- Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
- Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Experience developing and implementing solutions and measuring impact on clients' business
- Experience managing tasks or workstreams in a collaborative team environment with third parties
- Experience coaching junior delivery consultants
- Relevant industry expertise and/or experience in product, sales, or marketing technology
- MBA or master's degree with specialization in marketing or digital (not required)
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
8
Counsel
St Leonards
Mastercard
Posted today
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Counsel
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mastercard's Consumer Products & Processing division comprises a broad range of product led programs, including our consumer credit, debit, prepaid product and issuer solutions teams, our issuer processing and prepaid program management business lines.
Overview
As Legal Counsel - Consumer Products & Processing you will be a key member of the legal team supporting this division, with a particular focus on Mastercard Prepaid Management Services in the Asia Pacific region.
Prepaid Management Services is a global prepaid card program services manager offering end-to-end program management services, including transaction processing, cardholder servicing, fraud monitoring, card and collateral design, card manufacture and card distribution. Prepaid card products include travel cards, gift cards, corporate cards and ticketing solutions across a number of different countries in Asia Pacific, North America, South America, Europe, Middle East and Africa. Our largest market is Asia Pacific where we have programs in Australia, New Zealand, Japan, Korea and India.
You will serve as a trusted business partner and a key member of the regional legal team. The role will be based in Sydney (St Leonards office and remotely) and you'll report to the Senior Managing Counsel, Consumer Solution, Core Payment (based in the UK) who has global legal responsibility for these divisions. The role also has a dual reporting into the Regional Senior Managing Counsel for Australasia.
Role
The role will require strong commercial and regulatory knowledge and experience in the financial services and payments sector. In this role you will support commercial initiatives including product development and innovation, and provide regulatory support in collaboration with Mastercard's compliance & regulatory affairs teams, including advice, research and the monitoring of changes in laws that impact our products, services and existing licenses (e.g. AFSL) for each of the markets in which we operate. The role will also require legal support in connection with product distribution, contract negotiation, risk analysis and risk management, cardholder, anti-trust and consumer laws and communications, marketing reviews, and strategic partnership and general advice in conjunction with responsible management, stakeholders, and business leaders' initiatives in the region.
The core responsibilities of this role are as follows:
Participating as a key member of the Consumer Solutions & Processing legal team based in Asia Pacific driving innovation and growth of the products and services we offer
Entity management and working with our third-party provider to support company secretarial matters within the Asia Pacific region
Working closely with, advising and supporting the Compliance and Regulatory Affairs teams (and other key stakeholders) to ensure compliance with all applicable regulatory compliance and licensing requirements and Group policies and procedures, including providing advice with respect to legal requirements relating to the provision of financial services, privacy, trade practices, corporations and companies law, anti-money laundering and counter-terrorism financing
Working closely with the business' Product and Sales teams to advise on and support our, and our customers' products and services development & design, including end-to-end considerations to bring the products and services to market
Managing the engagement of, and the legal services provided by, external counsel with a view to ensuring efficiency, quality of services and cost-effectiveness
Advising key stakeholders of upcoming legislative developments and their potential impact on the business units and operations
Ensuring the business is provided with accurate, commercial and timely legal services
Preparing, reviewing and negotiating distribution agreements and other customer agreements
Preparing, reviewing and negotiating agreements with third party issuers, suppliers and other potential vendors and strategic alliance partners
Drafting and reviewing cardholder terms and conditions, marketing materials and other consumer-facing collateral including Product Disclosure Statements, terms and conditions and Financial Service Guides
Reviewing and providing legal advice on tender and RFP documents
- Liaising with relevant departments to ensure legal and other risks have been identified and appropriate courses of action have been taken
- Providing and interpreting legal information, design & conduct training and disseminating appropriate legal requirements to stakeholders
- Working closely with other stakeholders within Mastercard (e.g. Privacy, IP, Public Policy, Litigation, Anti-Trust and Employment teams)
- Advising and assisting other parts of the Global Consumer Solutions division and Mastercard generally in respect of various commercial, strategic and product development projects
All About You
- Bachelor of Laws or equivalent degree with current Australian practicing certificate.
- Inhouse experience in a leading organisation or within private practice, with a proven track record in financial services, payments, regulatory compliance, contract negotiation and drafting.
- Experience covering multiple jurisdictions, multiple large projects and competing priorities.
- Excellent relationship management and communication skills.
- The ability to identify and balance risk with results.
- Ability to provide clear, concise and independent advice (orally and in writing) to senior level management and translate complex legal principles into tangible business consequences.
- Ability to work independently, make practical, timely and solution-oriented decisions while demonstrating sound judgment throughout.
- Value add approach to both internal and external relationships, together with a sense of urgency.
- Strong relationship skills that drive customer-focused solutions.
- Self-motivated with a strong sense of team.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Counsel
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Mastercard's Consumer Products & Processing division comprises a broad range of product led programs, including our consumer credit, debit, prepaid product and issuer solutions teams, our issuer processing and prepaid program management business lines.
Overview
As Legal Counsel - Consumer Products & Processing you will be a key member of the legal team supporting this division, with a particular focus on Mastercard Prepaid Management Services in the Asia Pacific region.
Prepaid Management Services is a global prepaid card program services manager offering end-to-end program management services, including transaction processing, cardholder servicing, fraud monitoring, card and collateral design, card manufacture and card distribution. Prepaid card products include travel cards, gift cards, corporate cards and ticketing solutions across a number of different countries in Asia Pacific, North America, South America, Europe, Middle East and Africa. Our largest market is Asia Pacific where we have programs in Australia, New Zealand, Japan, Korea and India.
You will serve as a trusted business partner and a key member of the regional legal team. The role will be based in Sydney (St Leonards office and remotely) and you'll report to the Senior Managing Counsel, Consumer Solution, Core Payment (based in the UK) who has global legal responsibility for these divisions. The role also has a dual reporting into the Regional Senior Managing Counsel for Australasia.
Role
The role will require strong commercial and regulatory knowledge and experience in the financial services and payments sector. In this role you will support commercial initiatives including product development and innovation, and provide regulatory support in collaboration with Mastercard's compliance & regulatory affairs teams, including advice, research and the monitoring of changes in laws that impact our products, services and existing licenses (e.g. AFSL) for each of the markets in which we operate. The role will also require legal support in connection with product distribution, contract negotiation, risk analysis and risk management, cardholder, anti-trust and consumer laws and communications, marketing reviews, and strategic partnership and general advice in conjunction with responsible management, stakeholders, and business leaders' initiatives in the region.
The core responsibilities of this role are as follows:
Participating as a key member of the Consumer Solutions & Processing legal team based in Asia Pacific driving innovation and growth of the products and services we offer
Entity management and working with our third-party provider to support company secretarial matters within the Asia Pacific region
Working closely with, advising and supporting the Compliance and Regulatory Affairs teams (and other key stakeholders) to ensure compliance with all applicable regulatory compliance and licensing requirements and Group policies and procedures, including providing advice with respect to legal requirements relating to the provision of financial services, privacy, trade practices, corporations and companies law, anti-money laundering and counter-terrorism financing
Working closely with the business' Product and Sales teams to advise on and support our, and our customers' products and services development & design, including end-to-end considerations to bring the products and services to market
Managing the engagement of, and the legal services provided by, external counsel with a view to ensuring efficiency, quality of services and cost-effectiveness
Advising key stakeholders of upcoming legislative developments and their potential impact on the business units and operations
Ensuring the business is provided with accurate, commercial and timely legal services
Preparing, reviewing and negotiating distribution agreements and other customer agreements
Preparing, reviewing and negotiating agreements with third party issuers, suppliers and other potential vendors and strategic alliance partners
Drafting and reviewing cardholder terms and conditions, marketing materials and other consumer-facing collateral including Product Disclosure Statements, terms and conditions and Financial Service Guides
Reviewing and providing legal advice on tender and RFP documents
- Liaising with relevant departments to ensure legal and other risks have been identified and appropriate courses of action have been taken
- Providing and interpreting legal information, design & conduct training and disseminating appropriate legal requirements to stakeholders
- Working closely with other stakeholders within Mastercard (e.g. Privacy, IP, Public Policy, Litigation, Anti-Trust and Employment teams)
- Advising and assisting other parts of the Global Consumer Solutions division and Mastercard generally in respect of various commercial, strategic and product development projects
All About You
- Bachelor of Laws or equivalent degree with current Australian practicing certificate.
- Inhouse experience in a leading organisation or within private practice, with a proven track record in financial services, payments, regulatory compliance, contract negotiation and drafting.
- Experience covering multiple jurisdictions, multiple large projects and competing priorities.
- Excellent relationship management and communication skills.
- The ability to identify and balance risk with results.
- Ability to provide clear, concise and independent advice (orally and in writing) to senior level management and translate complex legal principles into tangible business consequences.
- Ability to work independently, make practical, timely and solution-oriented decisions while demonstrating sound judgment throughout.
- Value add approach to both internal and external relationships, together with a sense of urgency.
- Strong relationship skills that drive customer-focused solutions.
- Self-motivated with a strong sense of team.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Is this job a match or a miss?
Apply Now
9