Dual Role - Assistant Spa Manager & In Spa Trainer

Full Job Description

Hair & Beauty Services (Trades & Services)

endota is Australia’s largest network of day spas, renowned for our amazing treatments, products, and down to earth service. With over 20 years in the wellness industry and over 100 spas across Australia, our employees feel empowered to dream large and are inspired to use their creativity and work collaboratively. 

As a global-leader in providing wellness solutions to our clients we live consciously and give back willingly. We are proud of our organic and natural certifications and strive to continuously improve our environmental footprint. Our Values are front and centre of everything we do and are the guiding principles of how we work together.

Beyond a business, endota is a place of belonging. Join our family!

Our Spa – Gladstone

Our beautiful Gladstone spa is conveniently located upstairs on level one of Gladstone Central shopping centre, down from the cinema in amongst boutique clothing stores and cafes.

Boasting 7 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role 

endota spa Gladstone is looking for a motivated and experienced Assistant Spa Manager / In Spa Trainer to lead and inspire our team of therapists. This role will work alongside the Spa Manager in the day to day management of the therapist team, operational performance and ongoing training and development.

This position is a full time opportunity, weekend and late night availability a must. Your days will include a combination of client services, delivering training sessions and leadership management.

Your Skills & Experience

As an endota therapist, you are willing to share your time, experience, and expertise – not only for the good of others, but for your own personal satisfaction and growth.

• Minimum 2 years beauty experience
• You hold a Diploma in Beauty Therapy with previous industry experience
• A Cert IV in Training & Assessment (advantageous)
• You are interested in further personal and professional development 
• You have strong communication skills and excellent personal presentation standards.
• You have availability to work late nights and weekends.
• You have previous experience managing and supporting a team of dedicated therapists
• You will be as passionate about the endota brand as we are and share our core values and philosophy
• You are motivated to achieve KPIs and inspire others with your customer service focus
• You are highly organised and exhibit great time management skills.

Beyond a business, endota is a place of belonging. We provide a supporting & inspiring environment so that you can be your “best me”.

• Receive endota treatments at a discount and enjoy our range of products at wholesale prices.
• Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more!
• Our National Education Program is designed to educate you on our treatment & product menu, and you will receive on-the-job training with our experienced education team.
• We recognise your talent, dedication, and passion through our National Therapist Awards.
• The Therapist Incentive Program rewards you for achieving KPI’s.
• Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks.
• Complete your online training and receive $150 worth of in spa treatments.
• Participate in spa challenges with various prizes of products and vouchers.
• Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more!

If you are passionate about what you do, want to share your knowledge, and experience, and learn from your colleagues – then endota is for you.

Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.

Your application will include the following questions:

Have you completed a qualification in beauty therapy?

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as an Assistant Spa Manager?

How many years of people management experience do you have?

How much notice are you required to give your current employer?

How many years' experience do you have as a beauty therapist?

Which of the following Microsoft Office products are you experienced with?

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