Food & Beverage Supervisor - Private Gaming Room

Full Job Description

Apply now Job no: 529341
Work type: Permanent Full Time, Maximum Term Full Time
Location: Brisbane
Categories: Management

Join our team as the Food & Beverage Supervisor within our Private Gaming Room.

The role of Food & Beverage Supervisor is a hands-on, leadership role which will assist in the effective running of our private gaming room. The role will enable you to focus on guest satisfaction by maintaining efficiency of service, general product, and technical knowledge as well as exceptional standard of delivery and professionalism. You will oversee and assist F&B attendants to deliver outstanding customer service, ensuring our food and beverage outlets are prepared and organised to meet business requirements.

In your role you will initially have the opportunity to work across Treasury Brisbane whilst being involved in the opening of The Star Brisbane.

A few of your responsibilities

• Supervise team members and assist the leadership team with any training and development needed for team members
• Monitor the quality of food and beverage service to ensure high standards are always maintained
• Ensure a high level of guest experience is always provided in the venues and is professional, hospitable, timely, effective, and efficient
• Set specific daily performance objectives for all team members and supervise the service flow
• Make recommendations to the Venue Manager that will assist in maximizing revenue and minimise costs to meet company and division budgets

What we will be looking for

• Previous supervisory experience in a similar role
• Excellent written and verbal communication skills
• Accreditation in Responsible Service of Alcohol
• The ability and knowledge to build rapport with a diverse range of guests

Do you thrive in a dynamic, high-energy atmosphere where every interaction creates a memorable experience? You will have proven track record of working in a fast-paced environment, showcasing your ability to lead, mentor and encourage your team. Your thorough understanding of RSA compliance coupled with your RSA Certificate, will see you create a safe environment for guests and team members alike. You’ll bring a strong track record in managing hospitality teams, coupled with flexible availability for a full-time position.

You’ll have a background in Food & Beverage leadership, with demonstrated experience leading and inspiring teams to success. Communication is your forte, effortlessly connecting with a diverse range of guests to create memorable guest experiences.

Your role will be pivotal in shaping the success of our food and beverage operations at the Star Brisbane. Join us in making a difference.

Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.

About us

The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners. 

When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.

Our culture  

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities.

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.

The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.

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Advertised: 22 Apr 2024 E. Australia Standard Time
Applications close: 17 May 2024 E. Australia Standard Time