Product Owner

Full Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About Us

Global Payments is a world leader in payments technology and software solutions. We are committed to exemplary service to our employees, customers and communities. Driven by passion to provide great experiences we bring our expertise and global perspective to vertical software markets and integrated commerce.

Comprising of leading service providers in Australia like Ezidebit ,

eWAY , Storman and Sentral Education , the Global Payments Oceania family delivers a broad range of technology solutions that help all-sized businesses innovate and grow. We bring the power of software and complexity of payments together and make it simple

About the role

As a Product Owner for Global Payments, focus ing on our API product stream , you will be the voice of the customer . Reporting to the Head of Product y ou will be responsible for ensuring that the products and associated features being created by the development teams align to customer and business requirements.

Working within the existing Agile framework of Large Scale Scrum ( LeSS ), you will promote and enable continuous improvement in high quality products and services while collaborating with key stakeholders to ensure the technical teams have all the knowledge and support required .

Other key areas of responsibility will include:

Manag ing the product backlog, defin e user stories and work with the development team and key stakeholders to build the best solutions to deliver customer aligned outcomes .

Breakdown problems and needs into Epics and user stories with clearly defined acceptance criteria;

Understanding the problem and needs of the customers and stakeholders, and communicating this to the development teams

Gather ing feature requests and coordinate work throughout sprints;

Work ing with the Product Management team to develop the product roadmap;

Work ing closely with P roduct M anagement and senior management in order to create a product that fits he company portfolio;

Understand ing and be up-to-date with industry trends and market dynamics.

About you

You are an experienced Product Owner with a love for technology and a continuous learning mindset . Y ou have strong communication and collaboration s kills with the ability to bring people on the journey.

You thrive in a fast paced, dynamic environment with the ability to steer your team’s deliverables against key initiatives . In addition to being both quality driven and customer focused,you will possess the following skills and attributes:

Proven experience working as a Product Owner and Business Analyst within an agile scrum environment ;

Technical knowledge of software, application and systems engineering;

Good conceptual appreciation of API approaches, use cases and technologies;

Strong organisational skills with a problem solving mindset ;

Exceptional stakeholder management skills with the ability to build strong relationships both internally and externally;

A high level of written and verbal communication skills;

Knowledge of the payments and/or financial services industr y is a nice to have !

Culture and benefits

In addition to a diverse and inclusive culture, some of Global Payments benefits include:

Flexible working environment with a mix of in-office and remote working;

Birthday leave (a day off to celebrate your birthday! );

Regular social events, from paint & sip to games night there is something for everyone;

12 weeks paid parental leave, 2 weeks paid secondary carers leave;

Reward and Recognition Programs such as Shout Outs – recognising our people that go above and beyond and make a difference to our customers;

Employee Stock Purchase Plan available to all team members;

A MyCoach (EAP) program to support your health and wellbeing.

To apply

If this role sounds right for you, please Apply by submitting your CV. For a confidential discussion please contact Kristy Ward on +61 424 217 575 .

We respectfully ask that no recruitment agencies contact us in regards to this position.

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.

Headquartered in Georgia with nearly 24,000 employees worldwide, Global Payments is a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific and Latin America. For more information, visit and follow Global Payments on Twitter (@globalpayinc), LinkedIn and Facebook.