What Guest Services Manager Jobs are in Australia?
Showing 1470 Guest Services Manager jobs in Australia
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
+ **Is it time for a change from face to face consulting?**
+ **Would you like the flexibility to be able to work from home as well as in the office?**
+ **Do you want to work Monday-Friday? No weekends.**
+ **Do you want the potential to earn uncapped commission combined with an above average base salary?**
We are looking for an experienced travel consultant with extensive destination knowledge, industry experience, fantastic customer service and a passion for travel to service our existing client base.
With fantastic marketing, our travel agency is extremely busy and the leads come to you - by phone or email. No face to face consulting!
**What is the role?**
Travel by Travel + Leisure is part of My Travel Group, a division of the Helloworld network of agencies and we are based on the sunny Gold Coast.
Your day-to-day selling will include international and domestic flights, cruises, tours, accommodation, rail, insurance and packages. We have some amazing, preferred partners and great opportunities to sell high end travel along with the day to day.
You will also be providing exceptional customer service at all times and supporting the broader business needs. No late-night shopping hours or working every weekend!
**Who are we looking for?**
To be successful for this role you should have a minimum of 3 years' experience, Fares & Ticketing I & II, previous experience in a similar role and It is highly desirable if you have experience in Travelport and Cross Check Travel or other equivalent GDS systems.
Strong product & destination knowledge, confidence and the ability to work in a fast paced environment and a very high level of customer focus are all key criteria for this role.
Having fun, a great mature attitude and fitting in with a great team of passionate travel addicts is just as important!
**What do we offer?**
+ Combination of in-office and work from home flexibility
+ Modern Gold Coast office with amazing views!
+ Great team of 13 travel professionals, with busy, fun working environment
+ Established client base - our clients come to you!
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ No more face to face retail or 7 day trading
+ Competitive salary plus uncapped earning potential with monthly and yearly sales incentives
+ Subsidised private health cover and Birthday leave, onsite cafe and more!
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
+ **Is it time for a change from face to face consulting?**
+ **Would you like the flexibility to be able to work from home as well as in the office?**
+ **Do you want to work Monday-Friday? No weekends.**
+ **Do you want the potential to earn uncapped commission combined with an above average base salary?**
We are looking for an experienced travel consultant with extensive destination knowledge, industry experience, fantastic customer service and a passion for travel to service our existing client base.
With fantastic marketing, our travel agency is extremely busy and the leads come to you - by phone or email. No face to face consulting!
**What is the role?**
Travel by Travel + Leisure is part of My Travel Group, a division of the Helloworld network of agencies and we are based on the sunny Gold Coast.
Your day-to-day selling will include international and domestic flights, cruises, tours, accommodation, rail, insurance and packages. We have some amazing, preferred partners and great opportunities to sell high end travel along with the day to day.
You will also be providing exceptional customer service at all times and supporting the broader business needs. No late-night shopping hours or working every weekend!
**Who are we looking for?**
To be successful for this role you should have a minimum of 3 years' experience, Fares & Ticketing I & II, previous experience in a similar role and It is highly desirable if you have experience in Travelport and Cross Check Travel or other equivalent GDS systems.
Strong product & destination knowledge, confidence and the ability to work in a fast paced environment and a very high level of customer focus are all key criteria for this role.
Having fun, a great mature attitude and fitting in with a great team of passionate travel addicts is just as important!
**What do we offer?**
+ Combination of in-office and work from home flexibility
+ Modern Gold Coast office with amazing views!
+ Great team of 13 travel professionals, with busy, fun working environment
+ Established client base - our clients come to you!
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ No more face to face retail or 7 day trading
+ Competitive salary plus uncapped earning potential with monthly and yearly sales incentives
+ Subsidised private health cover and Birthday leave, onsite cafe and more!
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Is this job a match or a miss?
Apply Now
0
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 12 Murray Street, Hobart, Tasmania, Australia, 7000
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
**The Opportunity**
In this role, you will support the preparation and execution of pastry operations, delivering high-quality desserts, pastries, baked goods, and other sweet creations that enhance our guests' dining experiences. Working closely with the wider kitchen and Food & Beverage teams, you will ensure pastry production runs efficiently while maintaining the highest standards of quality, presentation, and consistency.
As a hands-on team member, you will play an important role in the daily operations of the pastry kitchen, supporting the delivery of exceptional products across our food and beverage outlets, events, and guest experiences.
**Key Accountabilities**
+ Prepare and execute pastries, desserts, baked goods, and other pastry items in line with hotel standards and service expectations
+ Assist in the preparation, baking, and presentation of pastry products with consistency and attention to detail
+ Ensure pastry mise en place is completed efficiently to support daily operations and service requirements
+ Maintain cleanliness, organisation, and food safety standards across all pastry kitchen areas
+ Work collaboratively with the wider kitchen and Food & Beverage teams to ensure smooth service delivery
+ Follow recipes, portion controls, and presentation guidelines as directed by senior chefs
+ Assist with stock rotation, storage, ordering, and minimising food wastage
+ Ensure compliance with food hygiene, health, and safety regulations
+ Support the pastry team during high-volume service periods, events, and special functions to maintain workflow and guest satisfaction
+ Contribute to a positive, professional, and team-focused kitchen environment
**Profile**
+ Previous experience in a pastry, bakery, hotel, or professional kitchen environment preferred
+ Strong understanding of pastry preparation, baking techniques, and dessert production
+ Knowledge of food safety, hygiene, and kitchen best practices
+ Ability to work efficiently in a fast-paced, high-volume environment
+ Strong attention to detail with a focus on quality, creativity, and presentation
+ Team-oriented with a positive, reliable, and proactive attitude
+ Willingness to learn and take direction from senior chefs
+ Good time management and organisational skills
+ Flexibility to work across a rotating roster, including weekends and public holidays
+ Full working rights in Australia
**Rewards for work, benefits for your lifestyle**
+ Join a supportive, progressive, and highly experienced team
+ Be part of something truly unique within The Tasman experience
+ Access generous benefits and discounts for yourself, family, and friends across over 9000+ Marriott properties worldwide
+ Extensive career development, learning, and growth opportunities
+ Wellbeing programs and initiatives designed to support you personally and professionally
+ Enjoy a relaxed lifestyle with easy access to world-class events and experiences across Tasmania
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 12 Murray Street, Hobart, Tasmania, Australia, 7000
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart's waterfront and the city's top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
**The Opportunity**
In this role, you will support the preparation and execution of pastry operations, delivering high-quality desserts, pastries, baked goods, and other sweet creations that enhance our guests' dining experiences. Working closely with the wider kitchen and Food & Beverage teams, you will ensure pastry production runs efficiently while maintaining the highest standards of quality, presentation, and consistency.
As a hands-on team member, you will play an important role in the daily operations of the pastry kitchen, supporting the delivery of exceptional products across our food and beverage outlets, events, and guest experiences.
**Key Accountabilities**
+ Prepare and execute pastries, desserts, baked goods, and other pastry items in line with hotel standards and service expectations
+ Assist in the preparation, baking, and presentation of pastry products with consistency and attention to detail
+ Ensure pastry mise en place is completed efficiently to support daily operations and service requirements
+ Maintain cleanliness, organisation, and food safety standards across all pastry kitchen areas
+ Work collaboratively with the wider kitchen and Food & Beverage teams to ensure smooth service delivery
+ Follow recipes, portion controls, and presentation guidelines as directed by senior chefs
+ Assist with stock rotation, storage, ordering, and minimising food wastage
+ Ensure compliance with food hygiene, health, and safety regulations
+ Support the pastry team during high-volume service periods, events, and special functions to maintain workflow and guest satisfaction
+ Contribute to a positive, professional, and team-focused kitchen environment
**Profile**
+ Previous experience in a pastry, bakery, hotel, or professional kitchen environment preferred
+ Strong understanding of pastry preparation, baking techniques, and dessert production
+ Knowledge of food safety, hygiene, and kitchen best practices
+ Ability to work efficiently in a fast-paced, high-volume environment
+ Strong attention to detail with a focus on quality, creativity, and presentation
+ Team-oriented with a positive, reliable, and proactive attitude
+ Willingness to learn and take direction from senior chefs
+ Good time management and organisational skills
+ Flexibility to work across a rotating roster, including weekends and public holidays
+ Full working rights in Australia
**Rewards for work, benefits for your lifestyle**
+ Join a supportive, progressive, and highly experienced team
+ Be part of something truly unique within The Tasman experience
+ Access generous benefits and discounts for yourself, family, and friends across over 9000+ Marriott properties worldwide
+ Extensive career development, learning, and growth opportunities
+ Wellbeing programs and initiatives designed to support you personally and professionally
+ Enjoy a relaxed lifestyle with easy access to world-class events and experiences across Tasmania
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
1
Job Description
**Job Identification:**
**Job Category:** Food and Beverage
**Job Schedule:** Part time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Bartender, you're not just making guests feel at home - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Guest Reception:** Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
+ **Service Support:** Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
+ **Guest Experience:** Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
+ **Coordination & Communication:** Liaise with kitchen and service teams to ensure timely and accurate order delivery.
+ **Presentation Standards:** Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
+ **Safety & Hygiene:** Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Proven experience in a similar role
+ Excellent communication, grooming, and interpersonal skills
+ Fluent in English; written and spoken
+ Friendly, professional, and guest-focused
+ Able to work flexible shifts
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
**Job Category:** Food and Beverage
**Job Schedule:** Part time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Bartender, you're not just making guests feel at home - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ **Guest Reception:** Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
+ **Service Support:** Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
+ **Guest Experience:** Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
+ **Coordination & Communication:** Liaise with kitchen and service teams to ensure timely and accurate order delivery.
+ **Presentation Standards:** Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
+ **Safety & Hygiene:** Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of **Hospitality** . Acting with **Integrity** and always doing the right thing. Inspiring others through **Leadership** . A belief that **Teamwork** drives the best outcomes. A sense of **Ownership** and accountability. And a focus on the **Now** , bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ Proven experience in a similar role
+ Excellent communication, grooming, and interpersonal skills
+ Fluent in English; written and spoken
+ Friendly, professional, and guest-focused
+ Able to work flexible shifts
**How We'll Help You Thrive**
At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton - Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Personalized caregiving support - Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources - Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Health & welfare benefits - From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
_*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands ( , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog ( to see why we're more than a great place to stay-we're a great place to work.
Is this job a match or a miss?
Apply Now
2
Job Description
Every plate has the potential to create a memory that lasts a lifetime for our guests. To deliver all this and more, we're looking for **Full Time/ Part time Chefs** with a passion for presentation, dedication to flavour and commitment to setting high standards from workspace to table and beyond.
Current positions available:
+ Part Time Commis Chef | flexible availability
+ Full Time Demi Chef | must be available for morning shifts
Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination. Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, as well as delicious dining options provide our guests with a diverse destination experience. Crowne Plaza Hawkesbury Valley is where indulgent retreat meets urban convenience.
**A little taste of your day-to-day:**
Every day is different, but you'll mostly be:
+ Making every single meal a feast for the eyes and treat for the tastebuds
+ Taking ownership for your workstation - keeping on top of supplies, equipment and waste
+ Being cleaner than clean to meet or exceed local cleanliness and hygiene laws
+ Helping with washing up and other kitchen duties where needed
**What We need from you:**
+ Compliance with local laws on food handling - you'll need to be above the minimum age required and fluent in the local language
+ Previous experience in a busy kitchen environment, Hotel experience would be advantageous
+ Possess great attention to detail
+ Exceptional teamwork skills
+ Time management skills
+ A working knowledge and understanding of HACCP procedures
+ High standard of personal presentation
+ Ongoing commitment to quality and providing a truly unique experience to our guests
+ The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays
+ You must meet the legal requirements to work in this country
**What We Offer**
In return for your hard work, you'll enjoy:
+ Working with an experienced kitchen brigade in a beautiful hotel setting
+ Salary starting from a HIGA Commis to Demi Chef level
+ Onsite free parking
+ Global hotel discounts across IHG®'s 4800+ properties in over 100 countries
+ Tailored career support, with opportunities to grow and progress within IHG®
At Crowne Plaza, we believe your career should be as unique as you are. So whoever you are and whatever you love doing, bring your passion to Crowne Plaza Hawkesbury Valley and we'll ensure you have room to be yourself.
**Ready to take the next step?** Apply today at careers.ihg.com.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Current positions available:
+ Part Time Commis Chef | flexible availability
+ Full Time Demi Chef | must be available for morning shifts
Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination. Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, as well as delicious dining options provide our guests with a diverse destination experience. Crowne Plaza Hawkesbury Valley is where indulgent retreat meets urban convenience.
**A little taste of your day-to-day:**
Every day is different, but you'll mostly be:
+ Making every single meal a feast for the eyes and treat for the tastebuds
+ Taking ownership for your workstation - keeping on top of supplies, equipment and waste
+ Being cleaner than clean to meet or exceed local cleanliness and hygiene laws
+ Helping with washing up and other kitchen duties where needed
**What We need from you:**
+ Compliance with local laws on food handling - you'll need to be above the minimum age required and fluent in the local language
+ Previous experience in a busy kitchen environment, Hotel experience would be advantageous
+ Possess great attention to detail
+ Exceptional teamwork skills
+ Time management skills
+ A working knowledge and understanding of HACCP procedures
+ High standard of personal presentation
+ Ongoing commitment to quality and providing a truly unique experience to our guests
+ The flexibility to work various shifts on a rotating roster including evenings, weekends and public holidays
+ You must meet the legal requirements to work in this country
**What We Offer**
In return for your hard work, you'll enjoy:
+ Working with an experienced kitchen brigade in a beautiful hotel setting
+ Salary starting from a HIGA Commis to Demi Chef level
+ Onsite free parking
+ Global hotel discounts across IHG®'s 4800+ properties in over 100 countries
+ Tailored career support, with opportunities to grow and progress within IHG®
At Crowne Plaza, we believe your career should be as unique as you are. So whoever you are and whatever you love doing, bring your passion to Crowne Plaza Hawkesbury Valley and we'll ensure you have room to be yourself.
**Ready to take the next step?** Apply today at careers.ihg.com.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Is this job a match or a miss?
Apply Now
3
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 81 North Quay, Brisbane, Queensland, Australia, 4000
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**NATURAL TALENT**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Brisbane, located at 81 North Quay, Brisbane City QLD 4000, is hiring part time Bartenders for our Living Room Bar - W Brisbane's signature cocktail destination and vibrant social epicentre, and WET Deck, our iconic poolside bar.
Responsibilities include:
+ Providing excellent guest service that is engaging, personal and attentive.
+ Prepare serve alcoholic and non-alcoholic beverages to customers.
+ Maintain a clean and organized bar area, including washing glassware and utensils.
+ Monitor and manage inventory levels, restocking supplies as needed.
+ Handle cash and card transactions, ensuring accurate billing and change handling.
+ Previous knowledge of cocktails, wines and beers.
+ Experience in making cocktails.
**BENEFITS**
+ The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
+ 'Great Places to Work' certified
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**LEARN MORE**
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
**DIVERSITY AND INCLUSION STATEMENT**
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at ( )
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 81 North Quay, Brisbane, Queensland, Australia, 4000
VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**NATURAL TALENT**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Brisbane, located at 81 North Quay, Brisbane City QLD 4000, is hiring part time Bartenders for our Living Room Bar - W Brisbane's signature cocktail destination and vibrant social epicentre, and WET Deck, our iconic poolside bar.
Responsibilities include:
+ Providing excellent guest service that is engaging, personal and attentive.
+ Prepare serve alcoholic and non-alcoholic beverages to customers.
+ Maintain a clean and organized bar area, including washing glassware and utensils.
+ Monitor and manage inventory levels, restocking supplies as needed.
+ Handle cash and card transactions, ensuring accurate billing and change handling.
+ Previous knowledge of cocktails, wines and beers.
+ Experience in making cocktails.
**BENEFITS**
+ The best hotel training opportunities produced independently by W Brisbane and internationally recognized training programs by Marriott International
+ 'Great Places to Work' certified
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**LEARN MORE**
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
**DIVERSITY AND INCLUSION STATEMENT**
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at ( )
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
4
Job Description
**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** 408 Flinders Lane, Melbourne, Victoria, Australia, 3000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Step into a leadership role at one of Australia's most iconic lifestyle luxury hotels.
W Melbourne is seeking a dynamic and commercially astute **Hotel Manager** to partner with the General Manager, and the Executive Committee, to drive operational excellence across this award-winning property.
**About the Role**
As **Hotel Manager** , you will be the operational heartbeat of the hotel - overseeing daily operations, inspiring high-performing teams, and delivering bold, unexpected guest experiences synonymous with W Hotels.
Reporting to the General Manager, you will:
+ Collaborate with the **Executive Committee and Operations teams**
+ Drive **service excellence, financial performance, and brand standards**
+ Champion a culture aligned to both **W Hotels' Whatever/Whenever service ethos** and **Marriott International's core values**
+ Elevate guest experience in a **fast-paced, lifestyle luxury environment**
**About the Hotel - W Melbourne**
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
**What Sets You Up for Success**
We're looking for a leader who embodies:
+ **Operational excellence** across Rooms, Food & Beverage, and Guest Experience
+ Strong **commercial acumen and KPI ownership**
+ A **hands-on, visible leadership style**
+ Proven ability to **develop and inspire diverse teams**
+ Passion for **luxury lifestyle hospitality and brand storytelling**
+ Agility, resilience, and creativity in a high-energy environment
**Why Choose W Melbourne & Marriott International?**
At W Hotels, we are **Bold, Inspiring, and Unexpected** - delivering experiences that go beyond traditional luxury.
As part of **Marriott International** , you will benefit from:
+ A **global career pathway** with progression toward General Manager roles
+ **Executive Committee bonus structure**
+ Competitive executive salary package
+ **Marriott Explore global hotel rates**
+ Private Health Insurance benefits for you and your family
+ Access to world-class leadership development programs
**Our Values**
+ **W Hotels:** Bold, Connected, Creative, and Guest-Obsessed
+ **Marriott International:** Put People First | Pursue Excellence | Embrace Change | Act with Integrity | Serve Our World
**The Opportunity**
This is a standout opportunity to lead at scale in one of Australia's top luxury hotels while building your career within the world's largest hospitality company.
**Apply**
For a confidential discussion or to apply, please contact:
**David West**
Director of Human Resources
( )
**Bring your energy to W Melbourne - where luxury meets lifestyle.**
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Property Leadership
**Location** 408 Flinders Lane, Melbourne, Victoria, Australia, 3000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
Step into a leadership role at one of Australia's most iconic lifestyle luxury hotels.
W Melbourne is seeking a dynamic and commercially astute **Hotel Manager** to partner with the General Manager, and the Executive Committee, to drive operational excellence across this award-winning property.
**About the Role**
As **Hotel Manager** , you will be the operational heartbeat of the hotel - overseeing daily operations, inspiring high-performing teams, and delivering bold, unexpected guest experiences synonymous with W Hotels.
Reporting to the General Manager, you will:
+ Collaborate with the **Executive Committee and Operations teams**
+ Drive **service excellence, financial performance, and brand standards**
+ Champion a culture aligned to both **W Hotels' Whatever/Whenever service ethos** and **Marriott International's core values**
+ Elevate guest experience in a **fast-paced, lifestyle luxury environment**
**About the Hotel - W Melbourne**
W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia's cultural capital and providing the back-lane entrance keys to what's New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city's history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.
**What Sets You Up for Success**
We're looking for a leader who embodies:
+ **Operational excellence** across Rooms, Food & Beverage, and Guest Experience
+ Strong **commercial acumen and KPI ownership**
+ A **hands-on, visible leadership style**
+ Proven ability to **develop and inspire diverse teams**
+ Passion for **luxury lifestyle hospitality and brand storytelling**
+ Agility, resilience, and creativity in a high-energy environment
**Why Choose W Melbourne & Marriott International?**
At W Hotels, we are **Bold, Inspiring, and Unexpected** - delivering experiences that go beyond traditional luxury.
As part of **Marriott International** , you will benefit from:
+ A **global career pathway** with progression toward General Manager roles
+ **Executive Committee bonus structure**
+ Competitive executive salary package
+ **Marriott Explore global hotel rates**
+ Private Health Insurance benefits for you and your family
+ Access to world-class leadership development programs
**Our Values**
+ **W Hotels:** Bold, Connected, Creative, and Guest-Obsessed
+ **Marriott International:** Put People First | Pursue Excellence | Embrace Change | Act with Integrity | Serve Our World
**The Opportunity**
This is a standout opportunity to lead at scale in one of Australia's top luxury hotels while building your career within the world's largest hospitality company.
**Apply**
For a confidential discussion or to apply, please contact:
**David West**
Director of Human Resources
( )
**Bring your energy to W Melbourne - where luxury meets lifestyle.**
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
5
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Chef**
**POSITION REPORTS TO:**
Head Chef/Restaurant Manager
**POSITIONS REPORTING TO THIS POSITION:**
Nil
**KEY RELATIONSHIPS:**
Food & Beverage Manager
Food & Beverage Attendant
**PRIMARY OBJECTIVES:**
At Travel + Leisure our vision is to put the World on Vacation, in your position as the Chef you will be responsible for preparing, producing, and presenting all foods according to standard recipes and as directed by the Commis or Head Chef and provide a superior customer experience.
Our Values are the HEART of Travel + Leisure, the beliefs of our global team that define what we recognize as important, meaningful, and right:
**Hospitality** - treating everyone like family
**Engagement** - delivering our promise
**Accountability** - owning our impact
**Respect** - considering others in every interaction
**Teamwork** - succeeding together
**PRINCIPAL RESPONSIBILITIES:** **_(Include but not limited to:)_**
+ Place highest importance to food safety and hygiene of food preparation as outlined in the HACCP principles and the local guidelines for catering establishments.
+ Prepare, produce and present all foods in accordance with identified Food Hygiene and Health & Safety standards, commonly accepted in the catering industry.
+ Display eagerness to increase food knowledge and skills.
+ Strive to minimize food wastage.
+ Audits Kitchen stock & grocery lines daily & order stock as required
+ Maintain exemplary grooming including fresh, ironed uniforms, wearing of name badge and ensure that personal hygiene standards are maintained at all times.
+ Focus on the importance of customer service.
+ Display an open friendly manner and positive attitude and team spirit.
+ Follow given tasks to completion and to the best of your ability.
+ Put forth your input on menus, rosters and any other issues that involves the team.
+ Communicate promptly, clearly and concisely to Chef and team members on all matters.
+ Be punctual when arriving at work and returning from meal breaks.
+ Promote a clean and secure working environment
+ Be familiar with and adhere to company occupational health and safety policies and procedures
+ Employees must ensure they comply with Travel + Leisure's OH&S Policy, procedures and any reasonable instruction given by Travel + Leisure.
+ Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
+ Display innovation through inspiring, creating and improving processes and products.
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
+ Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
**KEY POSITION CRITERIA:**
+ Ability to communicate effectively
+ To be in the process of attaining the required qualifications as per State qualification requirements
+ Ability to work productively in a fast paced, changing workplace.
+ Able to work all hours required to run the food and beverage operations
+ Ability to deliver an exceptional customer experience
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Chef**
**POSITION REPORTS TO:**
Head Chef/Restaurant Manager
**POSITIONS REPORTING TO THIS POSITION:**
Nil
**KEY RELATIONSHIPS:**
Food & Beverage Manager
Food & Beverage Attendant
**PRIMARY OBJECTIVES:**
At Travel + Leisure our vision is to put the World on Vacation, in your position as the Chef you will be responsible for preparing, producing, and presenting all foods according to standard recipes and as directed by the Commis or Head Chef and provide a superior customer experience.
Our Values are the HEART of Travel + Leisure, the beliefs of our global team that define what we recognize as important, meaningful, and right:
**Hospitality** - treating everyone like family
**Engagement** - delivering our promise
**Accountability** - owning our impact
**Respect** - considering others in every interaction
**Teamwork** - succeeding together
**PRINCIPAL RESPONSIBILITIES:** **_(Include but not limited to:)_**
+ Place highest importance to food safety and hygiene of food preparation as outlined in the HACCP principles and the local guidelines for catering establishments.
+ Prepare, produce and present all foods in accordance with identified Food Hygiene and Health & Safety standards, commonly accepted in the catering industry.
+ Display eagerness to increase food knowledge and skills.
+ Strive to minimize food wastage.
+ Audits Kitchen stock & grocery lines daily & order stock as required
+ Maintain exemplary grooming including fresh, ironed uniforms, wearing of name badge and ensure that personal hygiene standards are maintained at all times.
+ Focus on the importance of customer service.
+ Display an open friendly manner and positive attitude and team spirit.
+ Follow given tasks to completion and to the best of your ability.
+ Put forth your input on menus, rosters and any other issues that involves the team.
+ Communicate promptly, clearly and concisely to Chef and team members on all matters.
+ Be punctual when arriving at work and returning from meal breaks.
+ Promote a clean and secure working environment
+ Be familiar with and adhere to company occupational health and safety policies and procedures
+ Employees must ensure they comply with Travel + Leisure's OH&S Policy, procedures and any reasonable instruction given by Travel + Leisure.
+ Employees must not willfully place at risk the health and safety of themselves or any other persons in the workplace and to not willfully or recklessly interfere with or misuse anything provided for health and safety.
+ Display innovation through inspiring, creating and improving processes and products.
+ Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
+ Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
**KEY POSITION CRITERIA:**
+ Ability to communicate effectively
+ To be in the process of attaining the required qualifications as per State qualification requirements
+ Ability to work productively in a fast paced, changing workplace.
+ Able to work all hours required to run the food and beverage operations
+ Ability to deliver an exceptional customer experience
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Is this job a match or a miss?
Apply Now
6
Job Description
**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 30 Pitt Street, Sydney, New South Wales, Australia, 2000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Silvester's Restaurant. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilises interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** 30 Pitt Street, Sydney, New South Wales, Australia, 2000
VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Silvester's Restaurant. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilises interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Is this job a match or a miss?
Apply Now
7
Job Description
**Description:**
**Langlands Restaurant & Bar**
**Food is at the heart of every decision.**
**Centrally located in Melbourne's CBD, escape 25 floors high above the city at one of the best bars with a view at Langlands. Get cosy with our laidback charm and sparkling views alongside a modern Australian menu.**
**Langlands Restaurant & Bar is modern in nature but at the same time, rustic in character. Our kitchen provides Victorian sourced produce, married with a beverage list that will be ever changing. Langlands Restaurant's focus is fresh, colourful, sustainable and approachable.**
**Bartender at Hyatt Centric Melbourne**
As the Bartender, you will be working within our Food and Beverage team to support the smooth and efficient running of the day-to-day operations of the bar by making Melbourne best tasting cocktails and creating connections with guests.
**Some of the responsibilities include:**
· Cocktail and beverage production
· Providing personalised and outstanding service to all guests
· Opening, set up and closing of the outlet per shift
· Handle all guest enquiries in a courteous and efficient manger
· Set, clear and reset designated working areas
· Understanding Food Safety Procedures and keeping a high standard
**About you:**
· Experience in a fast-paced environment and working in a bar as a Mixologist is advantageous
· Understanding all aspects of the bar, from changing kegs to shaking cocktails
· A current Victorian Responsible Service of Alcohol (RSA) Certificate
· WSET 1 or 2 above level is preferred
· The confidence to promote your own beverage ideas and make sound decisions under pressure
· Excellent time management skills with the ability to multi-task and keep calm under pressure
· The flexibility to work on a rotating roster, including weekends, and public holidays
**Qualifications:**
**Culture Statement:**
**We Are Team Centric!**
**Team Centric brings together all departments with a "got your back" attitude.**
**We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.**
**We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.**
**Each team member plays a vital role in fostering a sense of belonging and purpose at work.**
**Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.**
**Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.**
**Hyatt Centric Melbourne**
**Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.**
**Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.**
**Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.**
**You are here. Now go anywhere**
**Hyatt Centric employees enjoy, but are not limited to:**
+ Complimentary and discounted accommodation across Hyatt Hotels worldwide
+ Complimentary use of Hotel Gym & 25m Heated Pool
+ Complimentary barista coffee daily
+ Discounted dining in our Langlands' Restaurant and Bar
+ Investment in your career development through training, opportunities and mentor-ship
+ Complimentary laundry for work related items
**How to apply**
Click **APPLY** or contact Cleo Lammardo via to learn more.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
**Primary Location:** AU-VI-Melbourne
**Organization:** Hyatt Centric Melbourne
**Job Level:** Part-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**Langlands Restaurant & Bar**
**Food is at the heart of every decision.**
**Centrally located in Melbourne's CBD, escape 25 floors high above the city at one of the best bars with a view at Langlands. Get cosy with our laidback charm and sparkling views alongside a modern Australian menu.**
**Langlands Restaurant & Bar is modern in nature but at the same time, rustic in character. Our kitchen provides Victorian sourced produce, married with a beverage list that will be ever changing. Langlands Restaurant's focus is fresh, colourful, sustainable and approachable.**
**Bartender at Hyatt Centric Melbourne**
As the Bartender, you will be working within our Food and Beverage team to support the smooth and efficient running of the day-to-day operations of the bar by making Melbourne best tasting cocktails and creating connections with guests.
**Some of the responsibilities include:**
· Cocktail and beverage production
· Providing personalised and outstanding service to all guests
· Opening, set up and closing of the outlet per shift
· Handle all guest enquiries in a courteous and efficient manger
· Set, clear and reset designated working areas
· Understanding Food Safety Procedures and keeping a high standard
**About you:**
· Experience in a fast-paced environment and working in a bar as a Mixologist is advantageous
· Understanding all aspects of the bar, from changing kegs to shaking cocktails
· A current Victorian Responsible Service of Alcohol (RSA) Certificate
· WSET 1 or 2 above level is preferred
· The confidence to promote your own beverage ideas and make sound decisions under pressure
· Excellent time management skills with the ability to multi-task and keep calm under pressure
· The flexibility to work on a rotating roster, including weekends, and public holidays
**Qualifications:**
**Culture Statement:**
**We Are Team Centric!**
**Team Centric brings together all departments with a "got your back" attitude.**
**We embrace flexibility and enable adaptability both inside and outside our role and job descriptions.**
**We encourage each other to be our authentic selves and to create meaningful, personalised experiences for our colleagues and guests.**
**Each team member plays a vital role in fostering a sense of belonging and purpose at work.**
**Collaborating together, we promote growth and spark innovation, using our pride to strive toward collective goals and fuelling our passion for what we do.**
**Our team respects each other's uniqueness, ensuring everyone feels safe, valued, and included.**
**Hyatt Centric Melbourne**
**Hyatt Centric Melbourne is Australia's first Centric hotel, situated in the bustling Melbourne CBD. Offering the perfect location to discover Melbourne's hidden treasures, local attractions, and vibrant music scene.**
**Featuring 277 luxurious rooms, as well as an indoor pool and gym, the Hyatt Centric Melbourne is a hotel that truly encapsulates the essence of the city. Langlands Restaurant & Bar, serves delicious local cuisine and offers stunning 180-degree views of the city from the hotels top floor.**
**Our mission is to connect our guests to Melbourne's vibrant energy, encouraging exploration and adventure throughout your stay. The thoughtfully designed Hyatt Centric will ensure that you never miss a moment of the lively Melbourne experience.**
**You are here. Now go anywhere**
**Hyatt Centric employees enjoy, but are not limited to:**
+ Complimentary and discounted accommodation across Hyatt Hotels worldwide
+ Complimentary use of Hotel Gym & 25m Heated Pool
+ Complimentary barista coffee daily
+ Discounted dining in our Langlands' Restaurant and Bar
+ Investment in your career development through training, opportunities and mentor-ship
+ Complimentary laundry for work related items
**How to apply**
Click **APPLY** or contact Cleo Lammardo via to learn more.
Our values of Empathy, Wellbeing, Experimentation, Inclusion, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
**Primary Location:** AU-VI-Melbourne
**Organization:** Hyatt Centric Melbourne
**Job Level:** Part-time
**Job:** Bars/Restaurants/Outlets
**Req ID:** MEL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Is this job a match or a miss?
Apply Now
8
Job Description
**Description:**
**About Park Hyatt**
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
**About the Role**
A Concierge is responsible for answering questions, giving direction and making detailed reservations or recommendations for our area. This position requires knowledge of all Park Hyatt Sydney offerings, Sydney restaurants, attractions and to arrange guest services through a wide variety of recommended vendors local events and venues and transportation options. To provide information and assistance to Park Hyatt Sydney guests ensuring the highest possible standard of service and professionalism at all times. Establishes a rapport with guests maintaining empathetic conversations and relationships, offering a personalised and pre-emptive service that is tailored to suit the individual preferences of each guest.
**Some of the responsibilities include:**
+ Responsible for greeting and welcoming guests
+ Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
+ Understand customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
+ Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
+ Respond to complaints and find the appropriate solution
+ Provide maps and directions.
+ Assist in on-site events such as weddings or corporate meetings.
+ Develop and expand a network of contacts within the community.
**Qualifications:**
**To be considered for this role the candidate should possess the following:**
+ Previous experiences as a Concierge within a five star hotel or similar environment preferred
+ Must possess a professional presentation
+ Outstanding guest services skills, sophisticated verbal & written communication skills with high attention to detail
+ Strong interpersonal and problem-solving abilities
+ Highly responsible and reliable
+ Ability to work well under pressure in a fast-paced environment
+ Extremely organised and well developed computer knowledge
+ Extensive knowledge of Sydney and surrounds
+ Must already have a valid visa to work in Australia
**Working at Park Hyatt Sydney will include:**
+ Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
+ Access to complimentary and discounted Hyatt accommodation worldwide
+ Access to internationally recognised learning and development programs and opportunities
+ Access to an employee assistance program and paid family leave benefits
+ Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through Location:** AU-NS-Sydney
**Organization:** Park Hyatt Sydney
**Job Level:** Full-time
**Job:** Guest Services
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**About Park Hyatt**
Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world's premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.
**About the Role**
A Concierge is responsible for answering questions, giving direction and making detailed reservations or recommendations for our area. This position requires knowledge of all Park Hyatt Sydney offerings, Sydney restaurants, attractions and to arrange guest services through a wide variety of recommended vendors local events and venues and transportation options. To provide information and assistance to Park Hyatt Sydney guests ensuring the highest possible standard of service and professionalism at all times. Establishes a rapport with guests maintaining empathetic conversations and relationships, offering a personalised and pre-emptive service that is tailored to suit the individual preferences of each guest.
**Some of the responsibilities include:**
+ Responsible for greeting and welcoming guests
+ Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
+ Understand customer's needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
+ Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
+ Respond to complaints and find the appropriate solution
+ Provide maps and directions.
+ Assist in on-site events such as weddings or corporate meetings.
+ Develop and expand a network of contacts within the community.
**Qualifications:**
**To be considered for this role the candidate should possess the following:**
+ Previous experiences as a Concierge within a five star hotel or similar environment preferred
+ Must possess a professional presentation
+ Outstanding guest services skills, sophisticated verbal & written communication skills with high attention to detail
+ Strong interpersonal and problem-solving abilities
+ Highly responsible and reliable
+ Ability to work well under pressure in a fast-paced environment
+ Extremely organised and well developed computer knowledge
+ Extensive knowledge of Sydney and surrounds
+ Must already have a valid visa to work in Australia
**Working at Park Hyatt Sydney will include:**
+ Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets
+ Access to complimentary and discounted Hyatt accommodation worldwide
+ Access to internationally recognised learning and development programs and opportunities
+ Access to an employee assistance program and paid family leave benefits
+ Being part of a diverse and inclusive team, passionate about their work
A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt
If you are looking for a fulfilling career, please apply through Location:** AU-NS-Sydney
**Organization:** Park Hyatt Sydney
**Job Level:** Full-time
**Job:** Guest Services
**Req ID:** SYD
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
Is this job a match or a miss?
Apply Now
9