Australia's hospitality and tourism sector offers diverse career opportunities, from 138 Hospitality & Tourism jobs in Australia
Franchise Hotel - Portfolio General Manager
Mascot, New South Wales
IHG
Posted today
Job Viewed
Job Description
_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ .
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
As **Portfolio General Manager** based at Crowne Plaza Sydney Airport, you will put your heart into your two key IHG Hotels & Resorts properties - **Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park** **(changing from Franchised to** **Managed** **Hotels in December 2025).** You think about every aspect, from how to build a brilliant team to boosting sales and revenues. Brand standards, marketing, guest satisfaction: they'll all receive your attention. The result? An extraordinary world of comfort that guests remember forever.
Smart, inspirational leadership is a huge part of your role. You'll bring together a diverse team, expertly developing them. With your people skills and enthusiasm, you'll pass on your passion for excellence, encouraging every colleague to achieve their personal best.
Meanwhile, you'll be keeping track of figures and looking for ways to increase revenue. That means analysing financials, forecasting budgets and leading capital plans. You'll also look at the hotel's carbon footprint and take steps to reduce it. You'll care deeply about your hotel - but also the environment. Your interest will extend to the local community and you'll build links within your area. Always the hub of the hotel, you'll be hands-on and trusted.
Crowne Plaza Sydney Airport is perfectly positioned just minutes from Sydney Airport terminals and combines convenience with comfort, catering to business and leisure travellers alike. The hotel offers 252 modern, newly refurbished guest rooms, versatile meeting and event spaces and a range of food and beverage options designed for travellers on the go. With a strong mix of transient, corporate, and airline business, the property is a key player in Sydney's airport hotel market, known for its service excellence and contemporary facilities.
Crowne Plaza Sydney Macquarie Park is located in the heart of one of Sydney's fastest-growing business and technology hubs and is the preferred choice for corporate travellers and conference guests. The hotel features 196 spacious, modern accommodation options as well as flexible meeting and event spaces. Its prime location near major multinational headquarters, Macquarie University, and key transport links positions the property as a leading destination for both short- and long-stay guests.
**Your day to day**
**A little taste of your day-to-day:**
**As General Manager, you will oversee daily operations, ensuring an unforgettable guest experience and a high performing team. While no two days are the same, you will:**
+ **Establish performance and development goals for head of departments, and provide mentoring, coaching and regular feedback to enhance performance.**
+ **Maintain compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations.**
+ **Build relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.**
+ **Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.**
+ **Analyse financials to drive revenues, future profitability and maximum return on investment.**
+ **Ensure a safe and secure environment for guests, colleagues and hotel assets while ensuring the hotel complies with health, safety, and regulatory standards.**
+ **Develop programmes and initiatives to increase team engagement and achieve against performance/hotel metrics.**
**What we need from you**
**What we need from you:**
+ **Five to ten years' prior hotel management experience preferably across multiple properties.**
+ **Must speak fluent English.**
+ **Strong commercial acumen and a proven track record in driving financial and operational performance, ideally with solid understanding of local markets.**
+ **Expertise in stakeholder management, fostering key partnerships within the business and local community.**
+ **Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues.**
+ **Financial acumen and experience with budgeting, forecasting, and P&L management.**
+ **Expertise across all aspects of hotel operations, revenue management, and customer and brand service standards.**
+ **Unrestricted Australian working rights.**
**What we offer**
**What you can expect from us:**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.**
**Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.**
**So, join us and you'll become part of our ever-growing global family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
_By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
As **Portfolio General Manager** based at Crowne Plaza Sydney Airport, you will put your heart into your two key IHG Hotels & Resorts properties - **Crowne Plaza Sydney Airport and Crowne Plaza Sydney Macquarie Park** **(changing from Franchised to** **Managed** **Hotels in December 2025).** You think about every aspect, from how to build a brilliant team to boosting sales and revenues. Brand standards, marketing, guest satisfaction: they'll all receive your attention. The result? An extraordinary world of comfort that guests remember forever.
Smart, inspirational leadership is a huge part of your role. You'll bring together a diverse team, expertly developing them. With your people skills and enthusiasm, you'll pass on your passion for excellence, encouraging every colleague to achieve their personal best.
Meanwhile, you'll be keeping track of figures and looking for ways to increase revenue. That means analysing financials, forecasting budgets and leading capital plans. You'll also look at the hotel's carbon footprint and take steps to reduce it. You'll care deeply about your hotel - but also the environment. Your interest will extend to the local community and you'll build links within your area. Always the hub of the hotel, you'll be hands-on and trusted.
Crowne Plaza Sydney Airport is perfectly positioned just minutes from Sydney Airport terminals and combines convenience with comfort, catering to business and leisure travellers alike. The hotel offers 252 modern, newly refurbished guest rooms, versatile meeting and event spaces and a range of food and beverage options designed for travellers on the go. With a strong mix of transient, corporate, and airline business, the property is a key player in Sydney's airport hotel market, known for its service excellence and contemporary facilities.
Crowne Plaza Sydney Macquarie Park is located in the heart of one of Sydney's fastest-growing business and technology hubs and is the preferred choice for corporate travellers and conference guests. The hotel features 196 spacious, modern accommodation options as well as flexible meeting and event spaces. Its prime location near major multinational headquarters, Macquarie University, and key transport links positions the property as a leading destination for both short- and long-stay guests.
**Your day to day**
**A little taste of your day-to-day:**
**As General Manager, you will oversee daily operations, ensuring an unforgettable guest experience and a high performing team. While no two days are the same, you will:**
+ **Establish performance and development goals for head of departments, and provide mentoring, coaching and regular feedback to enhance performance.**
+ **Maintain compliance with all required brand and service standards - collaborating with colleagues to exceed guest expectations.**
+ **Build relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.**
+ **Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position.**
+ **Analyse financials to drive revenues, future profitability and maximum return on investment.**
+ **Ensure a safe and secure environment for guests, colleagues and hotel assets while ensuring the hotel complies with health, safety, and regulatory standards.**
+ **Develop programmes and initiatives to increase team engagement and achieve against performance/hotel metrics.**
**What we need from you**
**What we need from you:**
+ **Five to ten years' prior hotel management experience preferably across multiple properties.**
+ **Must speak fluent English.**
+ **Strong commercial acumen and a proven track record in driving financial and operational performance, ideally with solid understanding of local markets.**
+ **Expertise in stakeholder management, fostering key partnerships within the business and local community.**
+ **Capacity to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues.**
+ **Financial acumen and experience with budgeting, forecasting, and P&L management.**
+ **Expertise across all aspects of hotel operations, revenue management, and customer and brand service standards.**
+ **Unrestricted Australian working rights.**
**What we offer**
**What you can expect from us:**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts, and some of the best training in the business.**
**Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.**
**So, join us and you'll become part of our ever-growing global family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Corporate Travel Consultant
South Australia, South Australia
American Express Global Business Travel
Posted today
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
This advertiser has chosen not to accept applicants from your region.
1
Corporate Travel Consultant
Victoria, Victoria
American Express Global Business Travel
Posted today
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
This advertiser has chosen not to accept applicants from your region.
2
Corporate Travel Consultant
Canberra, Australian Capital Territory
American Express Global Business Travel
Posted today
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
As a Corporate Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
**What** **You'll** **Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
+ Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
+ Use positive telephone service techniques and act on special customer requests
+ Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What** **We're Looking For**
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre is Preferred)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently / with supplier
+ Teamwork and openness to feedback
This is a 100% Remote Full Time Opportunity.
This position works on a 5-day work week, with each shift spanning 7.5 hours (excluding lunch break). Your regular working hours will be scheduled between 8AM to 8PM across weekdays, weekends, and public holidays. Applicable weekend shift penalties will apply.
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
This advertiser has chosen not to accept applicants from your region.
3
Four Points By Sheraton Brisbane Hotel Manager
Brisbane, Queensland
Marriott
Posted 6 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
**Our Brand**
Four Points by Sheraton Brisbane welcomes you to 4.5-star comfort, outstanding service and an ideal downtown location in Brisbane, Australia. Our hotel on Mary Street, Brisbane sits near many of the top attractions in the city's CBD, including Queen Street Mall, South Bank, Brisbane Botanic Gardens and the Treasury Casino. Stop by our hotels restaurant, the Eatery, for seasonal fare, and plan smart meetings using our versatile venues, modern AV and personalized catering. Whether you're visiting our city for work or play, love your stay at Four Points by Sheraton Brisbane.
We are excited to announce an opportunity for a **Hotel Manager** to join our dedicated team at Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
As the **Hotel Manager,** you will provide the leadership expertise that ensures the effective and efficient operation of the hotel, including the achievement of stated operational goals and profitability objectives. Participate in total hotel management as a member of the hotel Executive Committee. Strive towards exceeding the expectations of our customers, owners and shareholders. Build, maintain and strengthen business relationships with establishment owners and represent the establishment and Marriott International, at local, national and international forums.
**Key Responsibilities:**
+ Align plans with business strategy; understand short- and long-term impact of business decisions
+ Demonstrate knowledge of and educate others about how one's work aligns with the overall business/brand strategy, and ultimately shareholder value
+ Collect and analyse data to make customer focused business decisions; ensure associates understand and exceed customer expectations
+ Understand the meaning and implications of key internal and external financial indicators; manage overall financial performance; use sound financial analysis to evaluate strategic and investment options
+ Add value through revenue growth and operational efficiency through process improvement; understand and focus on the key drivers of sales, associate and customer satisfaction, profitability, and quality
+ Monitor achievement of departmental goals and objectives.
+ Monitor the efficient and effective utilisation of the departmental resources.
+ Provide direction on Sales and Marketing strategies, tourism issues and economic/political/social issues.
+ Oversee the preparation and management of Hotel and departmental budgets.
+ Analyse department financial performance reports.
+ Actively participate in sales presentations, property tours and customer meetings.
+ Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration.
**About You:**
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar managerial role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discretionary Bonus Plan
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws_
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity_
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
**Job Number**
**Job Category** Property Leadership
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
**Our Brand**
Four Points by Sheraton Brisbane welcomes you to 4.5-star comfort, outstanding service and an ideal downtown location in Brisbane, Australia. Our hotel on Mary Street, Brisbane sits near many of the top attractions in the city's CBD, including Queen Street Mall, South Bank, Brisbane Botanic Gardens and the Treasury Casino. Stop by our hotels restaurant, the Eatery, for seasonal fare, and plan smart meetings using our versatile venues, modern AV and personalized catering. Whether you're visiting our city for work or play, love your stay at Four Points by Sheraton Brisbane.
We are excited to announce an opportunity for a **Hotel Manager** to join our dedicated team at Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
As the **Hotel Manager,** you will provide the leadership expertise that ensures the effective and efficient operation of the hotel, including the achievement of stated operational goals and profitability objectives. Participate in total hotel management as a member of the hotel Executive Committee. Strive towards exceeding the expectations of our customers, owners and shareholders. Build, maintain and strengthen business relationships with establishment owners and represent the establishment and Marriott International, at local, national and international forums.
**Key Responsibilities:**
+ Align plans with business strategy; understand short- and long-term impact of business decisions
+ Demonstrate knowledge of and educate others about how one's work aligns with the overall business/brand strategy, and ultimately shareholder value
+ Collect and analyse data to make customer focused business decisions; ensure associates understand and exceed customer expectations
+ Understand the meaning and implications of key internal and external financial indicators; manage overall financial performance; use sound financial analysis to evaluate strategic and investment options
+ Add value through revenue growth and operational efficiency through process improvement; understand and focus on the key drivers of sales, associate and customer satisfaction, profitability, and quality
+ Monitor achievement of departmental goals and objectives.
+ Monitor the efficient and effective utilisation of the departmental resources.
+ Provide direction on Sales and Marketing strategies, tourism issues and economic/political/social issues.
+ Oversee the preparation and management of Hotel and departmental budgets.
+ Analyse department financial performance reports.
+ Actively participate in sales presentations, property tours and customer meetings.
+ Coordinate capital improvement projects to maintain/upgrade quality standards and property image, and to protect assets from neglect, damage or deterioration.
**About You:**
+ Experience with OPERA property management system or similar
+ Relevant experience in a similar managerial role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discretionary Bonus Plan
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws_
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity_
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
4
Specialized Travel Consultant
Queensland, Queensland
American Express Global Business Travel
Posted 8 days ago
Job Viewed
Job Description
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
+ Experience in handling VIP travellers would be an added advantage
This role is a 100% Remote. Working days can be any 5 days in a week (includes weekend) between 8 AM - 8 PM
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you'll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you!
**What You'll Do**
+ Advise and arrange travel for corporate business customers (both individuals and groups)
+ Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
+ Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided
+ Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems
+ Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy
+ Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
**What We're Looking For**
+ Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
+ Passion for excellence in client service, including proactive anticipation of needs
+ Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
+ Professional communication (written and verbal)
+ Attention to detail
+ Act with integrity, and look after personal traveler information
+ Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
+ Resolving customer issues quickly and independently
+ Teamwork and openness to feedback
+ Experience in handling VIP travellers would be an added advantage
This role is a 100% Remote. Working days can be any 5 days in a week (includes weekend) between 8 AM - 8 PM
**Location**
New South Wales, Australia
**The #TeamGBT Experience**
Work and life: Find your happy medium at Amex GBT.
+ **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
+ **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
+ **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
+ **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
+ And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here ( for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement ( .
**What if I don't meet every requirement?** If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
Click Here to Learn More (
This advertiser has chosen not to accept applicants from your region.
5
Hotel Duty Manager
Sydney, New South Wales
IHG
Posted 9 days ago
Job Viewed
Job Description
We lead from the front. We're seeking a Full Time Duty Manager who holds themselves to the highest standards - from guest satisfaction to team productivity. You'll champion our 'one team' approach, ensuring you and your team handle every guest query, complaint, or suggestion with efficiency and care.
**What You'll Do**
+ Lead the Front Office team to deliver effortless check-ins and memorable stays.
+ Motivate, mentor, and develop team members, creating a high-energy and positive workplace.
+ Collaborate across departments to maintain exceptional service standards.
+ Oversee daily hotel operations - from financial transactions to staffing and guest relations.
+ Resolve guest concerns with professionalism, turning challenges into opportunities.
+ Act as the first point of contact during critical emergency situations.
**What We're Looking For**
+ Minimum 2 years' supervisory experience in hotels or hospitality.
+ Strong leadership, communication, and problem-solving skills.
+ Flexibility to work nights, weekends, and public holidays.
+ Valid NSW RSA Competency Card, First Aid Certification, and Driver's License.
+ Experience with hotel property management systems (Opera highly regarded).
+ A collaborative leader who inspires and promotes a culture of excellence.
+ Ability to stand for extended periods and occasionally lift heavy items.
**Why Join Us?**
+ Be part of a globally recognised brand that champions True Hospitality.
+ Enjoy competitive pay, full uniform, duty meals and paid birthday leave.
+ Global hotel and travel discounts
+ Training, development, and career growth opportunities
+ An inclusive, welcoming culture where you can be yourself
+ Convenient location - just a 5-minute walk from Town Hall station
At Crowne Plaza Sydney Darling Harbour, we celebrate diversity and inclusion. We welcome applications from all backgrounds, believing that a diverse team drives innovation and success.
Ready to take the next step in your hospitality career? Apply today and be part of something exceptional!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**What You'll Do**
+ Lead the Front Office team to deliver effortless check-ins and memorable stays.
+ Motivate, mentor, and develop team members, creating a high-energy and positive workplace.
+ Collaborate across departments to maintain exceptional service standards.
+ Oversee daily hotel operations - from financial transactions to staffing and guest relations.
+ Resolve guest concerns with professionalism, turning challenges into opportunities.
+ Act as the first point of contact during critical emergency situations.
**What We're Looking For**
+ Minimum 2 years' supervisory experience in hotels or hospitality.
+ Strong leadership, communication, and problem-solving skills.
+ Flexibility to work nights, weekends, and public holidays.
+ Valid NSW RSA Competency Card, First Aid Certification, and Driver's License.
+ Experience with hotel property management systems (Opera highly regarded).
+ A collaborative leader who inspires and promotes a culture of excellence.
+ Ability to stand for extended periods and occasionally lift heavy items.
**Why Join Us?**
+ Be part of a globally recognised brand that champions True Hospitality.
+ Enjoy competitive pay, full uniform, duty meals and paid birthday leave.
+ Global hotel and travel discounts
+ Training, development, and career growth opportunities
+ An inclusive, welcoming culture where you can be yourself
+ Convenient location - just a 5-minute walk from Town Hall station
At Crowne Plaza Sydney Darling Harbour, we celebrate diversity and inclusion. We welcome applications from all backgrounds, believing that a diverse team drives innovation and success.
Ready to take the next step in your hospitality career? Apply today and be part of something exceptional!
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
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6
Guest Service Agent
Adelaide, South Australia
IHG
Posted 9 days ago
Job Viewed
Job Description
If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Guest Service Agent - Receptionist who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
**A little taste of your day-to-day:**
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging and prioritizing IHG Rewards Club members InterContinental Ambassadors, and returning guests in person or over the phone
- Handling guest bookings, suggesting upgrades, and promoting amenities.
- Taking, managing, and receiving cash and credit payments efficiently for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
- Maintaining a professional appearance and embodying brand values.
**What We need from you:**
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guests leaves with great memories
- Flexibility to work a variety of shifts between 7am and 11pm - night, weekend and holiday shifts are all part of the job
- Literate and Tech-Savvy - you'll need a good grasp of reading, writing, basic math and computers.
- Fluency in English - extra language skills would be great, but not essential
- Full Australian Working Rights
**What you can expect from us:**
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's well-being, including:
- Minimum base rate $26.70 + Penalties
- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay go even further.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
**A little taste of your day-to-day:**
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging and prioritizing IHG Rewards Club members InterContinental Ambassadors, and returning guests in person or over the phone
- Handling guest bookings, suggesting upgrades, and promoting amenities.
- Taking, managing, and receiving cash and credit payments efficiently for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
- Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
- Maintaining a professional appearance and embodying brand values.
**What We need from you:**
- Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
- Your problem-solving skills will turn issues into opportunities so every guests leaves with great memories
- Flexibility to work a variety of shifts between 7am and 11pm - night, weekend and holiday shifts are all part of the job
- Literate and Tech-Savvy - you'll need a good grasp of reading, writing, basic math and computers.
- Fluency in English - extra language skills would be great, but not essential
- Full Australian Working Rights
**What you can expect from us:**
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's well-being, including:
- Minimum base rate $26.70 + Penalties
- Paid birthday leave
- Hotel perks like accommodation and food & beverage discounts
- Enhanced parental leave
- Proactive health days and flexible work options.
- Your career journey will be supported through our lifelong development program
- IHG Career Milestone celebrations
- Transfer of entitlements as you move and grow with IHG.
- Access to our discount retail platform that makes your pay go even further.
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
7
Porter | Part time
Melbourne, Victoria
IHG
Posted 10 days ago
Job Viewed
Job Description
**Be Part of Something Iconic**
Welcome to InterContinental Melbourne The Rialto-where 1890s gothic architecture meets Melbourne's buzzing Collins Street. More than just a hotel, we're a place where heritage, luxury, and world-class hospitality collide.
As part of InterContinental Hotels & Resorts, the world's first truly global luxury brand, we're proud to deliver unforgettable experiences and share Melbourne's best-kept secrets with our guests. Now, we're looking for someone like _you_ to join our Front of House crew.
**What your day could look like**
+ Be the warm welcome that kicks off memorable stays
+ Help with luggage, valet parking, transport, and those little details that make a big difference
+ Stay one step ahead-anticipating needs before guests even ask
+ Jump in to support your team with whatever's needed to make the magic happen
**What we're looking For**
+ A manual driver's licence (yep, unrestricted)
+ Great communication skills-you'll handle compliments _and_ concerns with ease
+ Problem-solving smarts that turn challenges into "wow" moments
+ Energy and fitness to keep up in an active, on-your-feet role (don't worry-we've got gear to keep you safe)
+ Team spirit-you thrive in a fast-paced, "all hands on deck" environment
+ Flexibility-rosters cover weekdays, weekends, nights, and public holidays
**What you'll get from us**
+ Competitive pay that rewards your effort
+ Full uniform + global hotel discounts (yes, _globetrotting perks_ )
+ Top-tier training and real growth opportunities
+ A supportive culture where you can be 100% yourself
+ Wellbeing support through our myWellbeing framework-because feeling good at work _and_ at home matters
So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Welcome to InterContinental Melbourne The Rialto-where 1890s gothic architecture meets Melbourne's buzzing Collins Street. More than just a hotel, we're a place where heritage, luxury, and world-class hospitality collide.
As part of InterContinental Hotels & Resorts, the world's first truly global luxury brand, we're proud to deliver unforgettable experiences and share Melbourne's best-kept secrets with our guests. Now, we're looking for someone like _you_ to join our Front of House crew.
**What your day could look like**
+ Be the warm welcome that kicks off memorable stays
+ Help with luggage, valet parking, transport, and those little details that make a big difference
+ Stay one step ahead-anticipating needs before guests even ask
+ Jump in to support your team with whatever's needed to make the magic happen
**What we're looking For**
+ A manual driver's licence (yep, unrestricted)
+ Great communication skills-you'll handle compliments _and_ concerns with ease
+ Problem-solving smarts that turn challenges into "wow" moments
+ Energy and fitness to keep up in an active, on-your-feet role (don't worry-we've got gear to keep you safe)
+ Team spirit-you thrive in a fast-paced, "all hands on deck" environment
+ Flexibility-rosters cover weekdays, weekends, nights, and public holidays
**What you'll get from us**
+ Competitive pay that rewards your effort
+ Full uniform + global hotel discounts (yes, _globetrotting perks_ )
+ Top-tier training and real growth opportunities
+ A supportive culture where you can be 100% yourself
+ Wellbeing support through our myWellbeing framework-because feeling good at work _and_ at home matters
So, join us and you'll become part of our ever-growing global family.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
8
Assistant Hotel Manager
Margaret River, Western Australia
Travel + Leisure Co.
Posted 17 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO CHANGE THE FUTURE**
At Accor Vacation Club., you'll be part of a team that believes change can lead to exciting new destinations! We are seeking a dynamic and motivated Assistant Hotel Manager to join our team in Basildene. This is a fantastic 'hands on' opportunity for an professional with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover upon successful completion of probation
+ Birthday leave!
**How You'll Shine**
To be successful in this role, you will have:
+ You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club owners and guests through meaningful conversations
+ Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
+ Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions
+ Ability to build strong relationships with key internal and external stakeholders
+ Eye for detail and an analytical mind
+ Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently
+ Effective leadership, organisational and interpersonal communication skills
+ An open door policy with the ability to train, coach, counsel and develop employees
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO CHANGE THE FUTURE**
At Accor Vacation Club., you'll be part of a team that believes change can lead to exciting new destinations! We are seeking a dynamic and motivated Assistant Hotel Manager to join our team in Basildene. This is a fantastic 'hands on' opportunity for an professional with proven operational knowledge and experience as well as the ability to effectively interact with and service guests.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover upon successful completion of probation
+ Birthday leave!
**How You'll Shine**
To be successful in this role, you will have:
+ You will be a Customer Experience superstar with a passion for creating personalised and memorable holiday experiences for our Club owners and guests through meaningful conversations
+ Proven experience in leading and engaging a driven team to provide an optimal Customer Experience in a resort environment
+ Operational knowledge and experience in all hotel departments with a strong focus on rooms divisions
+ Ability to build strong relationships with key internal and external stakeholders
+ Eye for detail and an analytical mind
+ Ability to assist in developing budgets and make sound decisions to ensure the hotel operates efficiently
+ Effective leadership, organisational and interpersonal communication skills
+ An open door policy with the ability to train, coach, counsel and develop employees
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
9