307 Management Consultancy jobs in Australia

This is a Senior Consultant - Financial Services Tax role with EY based in Brisbane, QLD, AU
== EY ==

Role Seniority - mid level

More about the Senior Consultant - Financial Services Tax role at EY

With rapid growth over the past five years, EY Financial Services is an exciting place to build your career and make a real impact in the financial services industry. We are seeking a driven Senior Consultant to join our collaborative Corporate Tax team in Brisbane. Our team bring diverse perspectives and backgrounds, creating a welcoming and inclusive work environment that fosters growth and innovation. We prioritise work-life balance and offer part-time opportunities to support our team’s well-being. You will also have the chance to shape and drive your career through our comprehensive development programs to help you be the best version of yourself, both inside and outside of work. 

As a Corporate Tax Senior Consultant, you’ll have the opportunity to collaborate with our skilled and experienced professionals not only in Brisbane but also across Sydney and Melbourne to deliver innovative solutions that help our clients meet their tax obligations while maximizing their business outcomes. Our team is dedicated to staying ahead of the curve when it comes to regulatory and legislative changes, so we can provide our clients with timely and effective advice that meets their unique needs. By joining our team, you will play an integral role in helping our clients navigate the complex tax landscape and achieve their goals. 

This role is based in Meanjin - Brisbane. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options. 

Your key responsibilities 

• Providing Australian income tax advisory and income tax compliance services to clients across the following sectors, 

  • Banking and capital markets; 

  • Wealth and asset management including superannuation funds; and 

  • Insurance 

• Work with a market-leading client list as part of a team that advises on tax matters, helping clients manage complex issues while developing strong relationships to become a trusted advisor and applying the latest technology, including data analytics, automation, and robotics, to streamline tax operations.

• Collaborate across multiple projects both autonomously and as a team member within the global EY tax network, while also developing the team through training and mentoring junior staff.

What we look for 

To be considered for this role you must have   

• Australian corporate income tax or fund tax experience, ideally gained in a top tier accounting firm, mid tier accounting firm, corporate business (including superannuation, insurance, banking and wealth and asset management) – 3+ plus years of experience 

• Demonstrated ability to manage engagements, with strong influencing skills to pull the right levers to drive the best outcomes 

• An ability to articulate complex technical information into succinct, well-informed recommendations to your clients 

Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.   

• The willingness to invest time to learn and develop 

• Completed CA qualifications or equivalent 

• Works well in a team and has a high attention to detail 

What we offer you 

At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 

• Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment 

• Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.  

• A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally

• Salary: We offer a competitive salary which is open to negotiation pending on skills and experience. 

Acknowledgement of Country 

EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous 

Diversity, equity, and inclusiveness (DE&I) are core to who we are, how we work and how we live our values. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential. 

Are you ready to shape your future with confidence? Apply today. 

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the EY team will be there to support your growth.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

**_Job Title:_**
Technical Consultant
**About Skyhigh Security:**
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry. Our mission is to protect the world's data, and because of this, we live and breathe security. We value learning at our core, underpinned by openness and transparency.
Since 2011, organizations have trusted us to provide them with a complete, market-leading security platform built on a modern cloud stack. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world. With offices in Santa Clara, Aylesbury, Paderborn, Bengaluru, Sydney, Tokyo and more, our employees are the heart and soul of our company.
Skyhigh Security Is more than a company; here, when you invest your career with us, we commit to investing in you. We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. From our employee recognition program, to our 'Blast Talks' learning series, and team celebrations (we love to have fun!), we strive to be an interactive and engaging place where you can be your authentic self.
We are on these too! Follow us on LinkedIn ( and ( .
**_Role Overview:_**
As a Technical Consultant in the Skyhigh Customer Value team, you will play a critical role in ensuring customers maximize the value of our solutions. You will guide customers through their product adoption journey, ensuring seamless deployment, integration, and continuous optimization. This role will develop deep relationships with our largest customers and complete the technical onboarding process for our smaller customers. By leveraging your technical expertise and customer-centric approach, you will drive operational success, best-practice adoption, and long-term customer satisfaction.
Technical Consultants directly guide our customers throughout their product adoption journey, ensuring they achieve their security and network transformation goals.
+ **Deployment and Execution**
+ Implement SWG, CASB, ZTNA, DLP, and other SSE security solutions based on the Solution Architect's design.
+ Configure security policies, user access controls, and enterprise integrations.
+ Perform policy migration and optimization to ensure compliance and best practices.
+ Conduct pilot testing, UAT, and final production rollout.
+ Deliver technical training and enablement to customer teams to effectively manage the product.
+ **Customer Engagement & Support**
+ Provide ongoing technical guidance and troubleshooting support for complex issues.
+ Lead best practice workshops and enablement sessions to upskill customer teams.
+ Provide continuous education and coaching to customers on existing and new features to ensure they maximize the value of the solution.
+ Provide context and help to the Support team to ensure that service requests are addressed and effectively communicated to the customer.
+ Manage and escalate customer concerns internally when necessary.
+ **Customer Adoption & Expansion**
+ Act as the technical point of contact post-deployment, ensuring customers fully adopt, optimize, and expand their SSE solution.
+ Monitor solution performance, adoption and provide proactive recommendations to improve efficiency, security, and compliance.
+ Participate in business reviews and conduct technical health checks to track progress and address gaps.
+ Identify opportunities for expansion by assessing additional use cases, security needs, and feature adoption.
+ Assist with change management and internal advocacy within customer teams to drive long-term adoption.
+ Collaborate with Customer Success Manager, Sales, and Product teams to align solutions with customer objectives
+ Documentation, Knowledge Sharing and Continuous Improvement
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**Documentation, Knowledge Sharing and Continuous Improvement**
+ Document deployment procedures, configuration settings, and optimization strategies.
+ Contribute to the internal knowledge base for Professional Services and TAM best practices.
+ Mentor and coach other Technical Consultants and Technical Account Managers to enhance team expertise.
+ Contribute to internal knowledge-sharing initiatives, training programs, and best practice discussions.
+ Provide feedback on customer pain points and feature requests to Product and Engineering teams.
+ Stay up to date with industry security trends, emerging threats, and SSE product advancements.
**General Background and Experience** **required for a Technical Consultant:**
+ 5+ years of experience in a customer-facing technical role (Technical Consultant, Solution Architect, Technical Account Manager, Sales Engineer, or similar).
+ Strong background in network security, cloud security, and SSE/SASE solutions.
+ Experience with firewalls, proxies, CASB, DLP, Zero Trust Network Access (ZTNA), and SWG (Secure Web Gateway).
+ Proficiency in network protocols, authentication mechanisms, and security frameworks.
+ Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
+ Strong troubleshooting and problem-solving skills with a customer-first mindset.
+ Excellent communication and presentation skills, with the ability to translate technical concepts for various audiences.
+ Experience coaching and training customers to use technical products effectively.
+ Ability to manage multiple accounts while prioritizing key customer needs.
***
**It would be great if you also have** **the following, but they are not required** **:**
+ Industry certifications such as CCNA Security, Comptia security+, AWS/Azure Security, CCSK/CCSP or CISSP.
+ Experience working with large enterprise customers and managing multi-region deployments.
+ Experience working with PSA tools (Open Air, Financial Force etc.).
**_Company Benefits and Perks:_**
We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
+ Retirement Plans
+ Medical, Dental and Vision Coverage
+ Paid Time Off
+ Paid Parental Leave
+ Support for Community Involvement
We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Join a High-Performing Team and Make a Lasting Impact**
Are you a driven and passionate professional looking to make a significant impact on customer experience? We're seeking a talented Servicenow Customer & Industry Workflows Specialist Solution Consultant to join our dynamic team in Australia.
As a Specialist Solution Consultant, with expertise in the **Telco,** you'll play a pivotal role in driving customer success by delivering innovative solutions that address complex business challenges. You'll work closely with clients to understand their needs, recommend tailored solutions, and ensure their ongoing satisfaction.
**What you get to do in this role:**
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for the **Telco s** pace.
**Solution Consulting:** Conduct in-depth discovery workshops with telecommunications providers, MVNOs, and converged service operators across Australia and New Zealand to understand industry-specific needs (for example, order orchestration, service assurance, field service, and OSS/BSS integration) and recommend the right ServiceNow solutions.
**Product Demonstrations:** Deliver compelling demonstrations that showcase how ServiceNow's Customer & Industry Workflows accelerate telco transformation - from frictionless digital onboarding to AI-assisted network fault resolution and proactive 5G service management.
**Customer Relationships:** Build trusted relationships with ANZ **Telco** customers and ecosystem partners (systems integrators, network vendors, and consulting firms) to foster long-term collaboration and account growth.
**Strategic Programs:** Guide strategic initiatives such as customer journey mapping, zero-touch service operations, and AI-driven experience improvement, aligning each to measurable business outcomes like NPS uplift, reduced truck rolls, and lower cost-to-serve.
**Product Feedback:** Provide actionable feedback to product management on telco-specific requirements - for example, cataloguing of network assets, integration patterns with OSS/BSS stacks, and compliance with ACMA and Commerce Commission regulations.
**Team Collaboration:** Share telco best practices, playbooks, and artefacts with other Solution Consultants to raise overall team capability and deal velocity.
**Market Insights:** Stay current on ANZ telecommunications trends (5G network slicing, fibre rollout, eSIM adoption, and regulatory shifts), competitive landscape, and ServiceNow differentiation in the vertical.
**Why Join Us:**
**Career Growth:** We invest in your professional development with opportunities for training, certifications, and career advancement.
**Impactful Work:** Your work will directly contribute to our company's success and help clients achieve their goals.
**Competitive Compensation** : Enjoy a competitive salary, bonus structure, and comprehensive benefits package.
**Collaborative Culture:** Work alongside a talented and supportive team that values innovation and collaboration.
**Autonomy and Challenge:** You'll have the opportunity to solve complex problems and make strategic decisions.
**To be successful in this role you have:**
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
Deep domain expertise in the telecommunications industry, including familiarity with OSS/BSS systems, network operations, and customer experience challenges relevant to Australia and New Zealand providers.
7+ years of pre-sales solution consulting experience with a focus on Customer Experience (CX), ideally supporting **Tier-1 or Tier-2 telco accounts.**
Proven proficiency with the ServiceNow platform, particularly Customer & Industry Workflows, and an understanding of the Telecommunications Service Management (TSM) data model.
Strong technical expertise in cloud software solutions and integrations with common telco platforms such as Amdocs, Netcracker, Ericsson, or CSG.
Experience working collaboratively with product management, marketing, partners, and professional services.
Excellent communication and presentation skills, comfortable engaging stakeholders from network operations through to C-suite.
Territory management skills, including pipeline building and relationship management across the Australian and New Zealand telco landscape.
Ability to travel as needed across ANZ.
Certification in ServiceNow or relevant technologies will be preferred
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Join a High-Performing Team and Make a Lasting Impact**
Are you a driven and passionate professional looking to make a significant impact on customer experience? We're seeking a talented Servicenow Customer & Industry Workflows Specialist Solution Consultant to join our dynamic team in Australia.
As a Specialist Solution Consultant, with expertise in the **Telco,** you'll play a pivotal role in driving customer success by delivering innovative solutions that address complex business challenges. You'll work closely with clients to understand their needs, recommend tailored solutions, and ensure their ongoing satisfaction.
**What you get to do in this role:**
The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for the **Telco s** pace.
**Solution Consulting:** Conduct in-depth discovery workshops with telecommunications providers, MVNOs, and converged service operators across Australia and New Zealand to understand industry-specific needs (for example, order orchestration, service assurance, field service, and OSS/BSS integration) and recommend the right ServiceNow solutions.
**Product Demonstrations:** Deliver compelling demonstrations that showcase how ServiceNow's Customer & Industry Workflows accelerate telco transformation - from frictionless digital onboarding to AI-assisted network fault resolution and proactive 5G service management.
**Customer Relationships:** Build trusted relationships with ANZ **Telco** customers and ecosystem partners (systems integrators, network vendors, and consulting firms) to foster long-term collaboration and account growth.
**Strategic Programs:** Guide strategic initiatives such as customer journey mapping, zero-touch service operations, and AI-driven experience improvement, aligning each to measurable business outcomes like NPS uplift, reduced truck rolls, and lower cost-to-serve.
**Product Feedback:** Provide actionable feedback to product management on telco-specific requirements - for example, cataloguing of network assets, integration patterns with OSS/BSS stacks, and compliance with ACMA and Commerce Commission regulations.
**Team Collaboration:** Share telco best practices, playbooks, and artefacts with other Solution Consultants to raise overall team capability and deal velocity.
**Market Insights:** Stay current on ANZ telecommunications trends (5G network slicing, fibre rollout, eSIM adoption, and regulatory shifts), competitive landscape, and ServiceNow differentiation in the vertical.
**Why Join Us:**
**Career Growth:** We invest in your professional development with opportunities for training, certifications, and career advancement.
**Impactful Work:** Your work will directly contribute to our company's success and help clients achieve their goals.
**Competitive Compensation** : Enjoy a competitive salary, bonus structure, and comprehensive benefits package.
**Collaborative Culture:** Work alongside a talented and supportive team that values innovation and collaboration.
**Autonomy and Challenge:** You'll have the opportunity to solve complex problems and make strategic decisions.
**To be successful in this role you have:**
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.
Deep domain expertise in the telecommunications industry, including familiarity with OSS/BSS systems, network operations, and customer experience challenges relevant to Australia and New Zealand providers.
7+ years of pre-sales solution consulting experience with a focus on Customer Experience (CX), ideally supporting **Tier-1 or Tier-2 telco accounts.**
Proven proficiency with the ServiceNow platform, particularly Customer & Industry Workflows, and an understanding of the Telecommunications Service Management (TSM) data model.
Strong technical expertise in cloud software solutions and integrations with common telco platforms such as Amdocs, Netcracker, Ericsson, or CSG.
Experience working collaboratively with product management, marketing, partners, and professional services.
Excellent communication and presentation skills, comfortable engaging stakeholders from network operations through to C-suite.
Territory management skills, including pipeline building and relationship management across the Australian and New Zealand telco landscape.
Ability to travel as needed across ANZ.
Certification in ServiceNow or relevant technologies will be preferred
FD21
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ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
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Sustainability Ratings Consultant
Job ID
233750
Posted
13-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Consulting, Environmental Consultancy
Location(s)
Sydney - New South Wales - Australia
**Work on a portfolio with some of the most sustainable buildings in Australia**
**Contribute to a well-developed Sustainability strategy**
**Sydney | Land of the Gadigal People**
Are you passionate about driving environmental impact through data and innovation? CBRE is seeking a Sustainability Ratings Specialist to join our collaborative team supporting a key strategic account. This is a unique opportunity to influence sustainability outcomes across a high-profile property portfolio.
Reporting to the Senior NABERS Assessor, you'll be responsible for delivering high-quality sustainability ratings including NABERS Energy & Water, Carbon Neutral certifications, TLAs, and BEECs. You'll also play a key role in streamlining processes, improving operational efficiency, and providing insights that support strategic decision-making.
**The Opportunity**
+ Deliver accurate and timely NABERS ratings and certifications
+ Identify opportunities to improve sustainability performance
+ Support monthly monitoring of sustainability data across the office portfolio
+ Facilitate data-driven analytics to enhance energy and water efficiency
+ Engage with internal and external stakeholders to promote sustainability initiatives
+ Conduct TLA assessments and prepare certification submittals
+ Assist in achieving account KPIs and improving asset-level sustainability performance
+ Provide insights for ESG ratings and investor disclosures
**About you**
+ Tertiary qualifications in Sustainability, Engineering, or Property
+ Several years experience in sustainability within the building environment
+ NABERS (Offices) and CBD Assessor accreditation
+ NABERS Carbon Neutral Assessor accreditation
+ Strong analytical skills and attention to detail
+ Excellent communication and stakeholder engagement abilities
+ Experience with Green Star, WELL, and GRESB reporting frameworks
**So, what's in it for you?**
+ Uncapped opportunities to develop your career within Property Management with structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading.
+ You'll form an integral part of an enormously successful team who outperform in the market year on year.
+ Working with an organisation like ours will take your career to the next level-the sky's the limit.
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
+ We offer a range of networking groups, committees and programs including , Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!
**About Us**
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.    
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
Be inspired to elevate your career to new heights.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Sustainability Consultant - Waste
Job ID
231952
Posted
18-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Building Management, Environmental Consultancy
Location(s)
Melbourne - Victoria - Australia, Sydney - New South Wales - Australia
**Qualified NABERS Waste Assessor ready to lead a national sustainability program**
**Drive impactful change across a portfolio of commercial office assets**
**Sydney or Melbourne Location**
We're seeking a skilled and self-motivated NABERS Waste Assessor to lead our national programme delivery for rating commercial office assets for a key strategic client. As a key member of our ESG team, you'll be responsible for planning and coordinating site visits, rating buildings, and providing insights to improve waste outcomes across 30-40 sites. You'll travel to sites (primarily in Eastern Australia), conduct assessments and provide insights that shape sustainable waste practices.
**The Opportunity**
+ Plan and deliver a portfolio NABERS Waste rating programme for 30-40 sites
+ Conduct site visits to rate and provide certificates and reports
+ Communicate rating outcomes to site teams and stakeholders
+ Identify opportunities for improvement and share best practices
+ Liaise with site teams and contractors to optimize rating outcomes
+ Provide monthly and quarterly program updates to the client
+ Contribute to national waste and cleaning tenders
**About You**
+ Qualified NABERS Waste Assessor with demonstrated years of experience
+ Tertiary qualifications in Sustainability, Environment, Science, or Engineering (desirable)
+ Several years of experience in sustainability, waste or circular economy consulting
+ Strong communication, presentation, and time management skills
+ Willingness to travel interstate (1-5-day trips)
+ Proficient in MS Office suite and data platforms
**So, what's in it for you?**
+ Uncapped opportunities to develop your career within Facilities Management with structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading. You'll form an integral part of an enormously successful team who outperform in the market year on year.
+ Working with an organisation like ours will take your career to the next level-the sky's the limit.
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
+ We offer a range of networking groups, committees and programs including , Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!
**About Us**
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply. Look at our career page inspired to elevate your career to new heights.**
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE.**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Sustainability Consultant - Waste
Job ID
231952
Posted
18-Aug-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Building Management, Environmental Consultancy
Location(s)
Melbourne - Victoria - Australia, Sydney - New South Wales - Australia
**Qualified NABERS Waste Assessor ready to lead a national sustainability program**
**Drive impactful change across a portfolio of commercial office assets**
**Sydney or Melbourne Location**
We're seeking a skilled and self-motivated NABERS Waste Assessor to lead our national programme delivery for rating commercial office assets for a key strategic client. As a key member of our ESG team, you'll be responsible for planning and coordinating site visits, rating buildings, and providing insights to improve waste outcomes across 30-40 sites. You'll travel to sites (primarily in Eastern Australia), conduct assessments and provide insights that shape sustainable waste practices.
**The Opportunity**
+ Plan and deliver a portfolio NABERS Waste rating programme for 30-40 sites
+ Conduct site visits to rate and provide certificates and reports
+ Communicate rating outcomes to site teams and stakeholders
+ Identify opportunities for improvement and share best practices
+ Liaise with site teams and contractors to optimize rating outcomes
+ Provide monthly and quarterly program updates to the client
+ Contribute to national waste and cleaning tenders
**About You**
+ Qualified NABERS Waste Assessor with demonstrated years of experience
+ Tertiary qualifications in Sustainability, Environment, Science, or Engineering (desirable)
+ Several years of experience in sustainability, waste or circular economy consulting
+ Strong communication, presentation, and time management skills
+ Willingness to travel interstate (1-5-day trips)
+ Proficient in MS Office suite and data platforms
**So, what's in it for you?**
+ Uncapped opportunities to develop your career within Facilities Management with structured career development to support you and explore your learning potential and career goals
+ Parental leave which is industry leading. You'll form an integral part of an enormously successful team who outperform in the market year on year.
+ Working with an organisation like ours will take your career to the next level-the sky's the limit.
+ We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs and benefits which help us build a great family friendly workplace culture.
+ We offer a range of networking groups, committees and programs including , Women in Property, NextGen, Pacific & State DEI Committees, MamasThrive Program, ParentHub, Femme FM Program, Fee-Earning Women @ CBRE, First Nations Employee Group, Graduate Program, and more!
**About Us**
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply. Look at our career page inspired to elevate your career to new heights.**
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you! **#WeAreCBRE.**
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)