13 Insurance jobs in Australia

Customer Service Representative

Premium Job
Remote Better Homes Realty of Oroville

Posted 2 days ago

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Job Description

Full time Permanent

We are seeking a Customer Service Representative to join our dynamic team in the Real Estate industry. The ideal candidate will be responsible for providing exceptional customer service to clients and assisting them with inquiries and concerns related to their real estate transactions.

Responsibilities:
  • Handle incoming calls and emails from clients regarding their real estate needs
  • Provide information and guidance on available properties, pricing, and market trends
  • Assist clients with scheduling property viewings and showings
  • Coordinate with real estate agents and brokers to ensure smooth transactions
  • Resolve customer complaints and issues in a timely and professional manner
Qualifications:
  • Previous customer service experience in the real estate industry preferred
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Proficiency in Microsoft Office and CRM software
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously

If you are passionate about providing top-notch customer service and have a keen interest in the real estate industry, we encourage you to apply for this exciting opportunity!

Company Details

Better Homes Realty of Oroville is a real estate agency with 35+ years of combined experience helping people buy and sell homes in the Oroville and Chico areas. They focus on personalized service, aiming to make the real estate process less intimidating for clients. The company also offers property management services for single-family homes, apartments, and commercial properties in Oroville, Chico, Gridley, and Biggs.
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Customer Service Representative - Patient Support

2000 Sydney, New South Wales Admission

Posted 9 days ago

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Job Description

This is a Customer Service Representative - Patient Support role with Admission based in Sydney, NSW, AU
== Admission ==

Role Seniority - junior

More about the Customer Service Representative - Patient Support role at Admission

Customer Service Representative - Patient Support Casual Position | 3-Month Contract | In-Office

The Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission. This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.

Key Responsibilities

  • Handle inbound patient calls regarding pre-admission queries and concerns

  • Guide patients through preparation requirements and documentation

  • Maintain accurate patient records in our healthcare system

  • Coordinate with clinical teams to ensure smooth patient transitions

  • Provide empathetic support while maintaining strict confidentiality

What You'll Need

  • Strong communication skills and natural empathy

  • Attention to detail and ability to multitask

  • Comfortable with computer systems and learning new software

  • Understanding of confidentiality requirements

What We Offer

  • Competitive casual hourly rate

  • Comprehensive training and ongoing support

  • Opportunity to make a real difference in patient care

Contract Details 3-month initial contract with potential for extension. In-office position.




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Admission team will be there to support your growth.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative - Drive

2060 Waverton, New South Wales Nine

Posted 9 days ago

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Job Description

This is a Customer Service Representative - Drive role with Nine based in McMahons Point, NSW, AU
== Nine ==

Role Seniority - graduate, junior

More about the Customer Service Representative - Drive role at Nine

Customer Service Representative

52 Victoria St, McMahons Point NSW 2060, Australia

Full-time

Company Description

Drive is Nine’s brand appealing to the automotive enthusiast. Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.

2025 is an exciting year to be part of the Drive Marketplace team. Drive Marketplace is on a sharp growth trajectory with a vision to become Australia’s No.2 Automotive Marketplace in Australia.  

The expanding Drive Marketplace team has an ambitious, forward-thinking and highly collaborative culture, with a shared passion for the automotive industry. As the on-the-ground human faces of the Drive brand within the National Drive Dealer Network, genuine partnerships and a healthy dose of hard work and fun sit at the core of the team’s success to date.

Job Description

This exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car. You'll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.

Day to day you will:

  • Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.

  • Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.

  • Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.

  • Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.

  • Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.

Qualifications

What you'll bring:

  • 1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.

  • Strong communication skills with a customer-first approach.

  • Proficiency in CRM platforms like Salesforce.

  • A knack for data analysis to support client goals.

  • Excellent organisational skills and the ability to multitask effectively.

  • Comfort working independently and collaboratively with various teams.

Additional information

Nine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands. 

Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.

Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.

How we work

At Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team. 

More info at Nine Careers.

Our Commitment to Diversity and Inclusion:

We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.

Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.




Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Nine team will be there to support your growth.

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Eastwood, New South Wales Abbott

Posted 3 days ago

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Job Description

**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Stryker

Posted 6 days ago

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Job Description

We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into  **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Stryker

Posted 6 days ago

Job Viewed

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Job Description

We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into  **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
This advertiser has chosen not to accept applicants from your region.

Insurance Senior Associate / Liability

Brisbane, Queensland Sedgwick

Posted 11 days ago

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Job Description

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Insurance Senior Associate / Liability
Play a key role in managing complex indemnity, liability, and personal injury matters, including property claims.
**What are my accountabilities?**
+ Manage end-to-end claims, including interpreting insurance policies, negotiating settlements, and resolving claims efficiently.
+ Oversee a portfolio of claims, assessing eligibility and driving timely outcomes.
+ Provide strategic legal advice on public liability matters and ensure compliance with statutory obligations.
+ Prepare detailed reports and correspondence for stakeholders.
+ Engage with internal and external stakeholders to facilitate claim resolution.
**About you:**
+ Degree in Law or extensive experience in public liability and property claims.
+ Strong knowledge of regulatory and statutory insurance obligations.
+ Excellent communication, negotiation, and stakeholder engagement skills.
+ Proven experience in claims management and legal compliance.
+ Strategic thinker with strong analytical and problem-solving abilities.
**Caring Culture**
It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.
If you are successful in joining our team, you will be required to complete reference checks and mandatory background checks, including a police check and work rights verification. These checks are a condition of employment.
**Why Sedgwick?**
Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world-and counting.
Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.
**Some of the benefits of working with us include:**
+ Hybrid working arrangement #LI-Hybrid
+ Access to Sedgwick Australia University - over 15,000 courses on demand
+ +0.5% on top of Superannuation Guarantee
+ Domestic and international career pathways
+ Sedgwick Colleague Resource Groups - cross-functional, colleague-led groups fostering inclusion
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
This advertiser has chosen not to accept applicants from your region.
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Customer Service Representative

Gold Coast, Queensland Concentrix

Posted 11 days ago

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Job Description

Job Title:
Customer Service Representative
Job Description
This role involves answering inbound calls in relation to general enquires for credit/debit card. The primary responsibilities include providing support, answering questions, and resolving issues that may arise with clients' accounts or services. which could range from account discrepancies to technical difficulties with online banking platforms.
**Elevate Your Career with Concentrix!**
**About the Role:**
Step into your future with Concentrix as a **Customer Service Representative** . Be the trusted voice our banking customers depend on for exceptional service and support, helping resolve enquiries and contributing to our team's success.
**What You'll Be Doing:**
+ Handle inbound calls with professionalism, providing solutions for credit/debit card queries.
+ Listen actively, understand customer needs, and deliver tailored solutions.
+ Offer accurate information about our banking procedures and products.
+ Resolve issues efficiently and escalate complex situations as necessary.
+ Maintain detailed records of interactions and participate in continuous improvement initiatives.
**Why Concentrix?**
+ **Start date:** 07th of October 2025
+ **Competitive Compensation:** Earn $28.12 per hour + 12% Super and up to $130 performance-based incentives.
+ **Comprehensive Training:** Enjoy 2 weeks of paid, full-time classroom training to set you up for success.
+ **Flexible Work Options:** Choose between full-time and part-time schedules, with availability across weekdays and Saturdays.
+ **Career Growth:** Benefit from opportunities for career development in financial services.
+ **Inclusive Culture:** Join a diverse workplace with generous leave and flexible arrangements.
+ **Exclusive Benefits:** Access banking discounts and promotions after 6 months, with free parking and public transport access.
**What We're Looking For:**
+ Excellent communication and interpersonal skills.
+ Strong problem-solving abilities and a desire to help others.
+ Proficiency with computer systems, with a readiness to learn.
+ Previous customer service or call center experience is a plus.
+ Flexibility to work varied shifts, including weekends and public holidays.
**About Us:**
Concentrix Services Pty Ltd is a leader in delivering exceptional customer experiences. Partnering with over 2,000 clients, including more than 155 Fortune Global 500 brands, we operate in 70+ countries and speak over 150 languages. We invest in our greatest asset-our people-by nurturing career growth and fostering a culture of integrity and collaboration.
Join our dynamic and dedicated team today and make a real impact in customer service. **Apply now** to embark on this exciting journey with Concentrix!
Applicants must be at least 18 years of age with full working rights in Australia and pass a police and pre-employment check.
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
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Client Relationship Manager - Insurance

Sydney, New South Wales Cognizant

Posted 11 days ago

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Job Description

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
**Overview**
Client Relationship Managers (CRMs) are key contributors to grow business and manage customers of Cognizant. They support the Client Partners and act as business owners for assigned accounts, managing the day -to-day activities and P&L of these accounts. They proactively identify new and expansion opportunities on accounts and plan for and close the extension of existing agreements. The CRM works with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience through delivery excellence. This role is a highly visible and challenging opportunity and requires high amount of commitment, business acumen, insurance industry domain experience, leadership qualities and motivated attitude to perform well.
**Key Responsibilities**
- The CRM will be accountable for managing, retaining and developing Insurance accounts / portfolio and driving growth.
- Serving as the primary management contact and client liaison, develop 'Trusted Advisor' relationships with CxOs and other key stakeholders.
- Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
- Identify strategic initiatives that help client's business achieve their goals and drive transformational programs.
- Provide thought leadership / innovation in managing strategic customers.
- Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolio.
- Drive growth and customer satisfaction in the accounts / portfolio.
- Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
- Negotiate commercial terms of engagement.
- Responsible for managing the P&L of portfolio, business planning / budgeting.
- Work with the delivery team and third-party vendors to ensure that project risks are minimized, and project goals are met.
**Measures**
A CRM's shared measures are margin, revenue, client satisfaction, & employee retention. CRM role specific measures are renewal win rates, & client experience.
**Preferred Qualifications**
- 12+ years of experience in account management, insurance domain, Superannuation domain, business development activities in IT service industry with proven track record in managing global and local insurance clients.
- Seasoned business development professional with an excellent track record in managing, retaining and developing businesses.
- Strong knowledge of technology and business segments within the financial services sector.
- Strong connects to the senior business and technology leadership in the Insurance accounts.
- Thorough domain knowledge with awareness / expertise in latest digital innovations in the insurance industry.
- Knowledge of leading Insurance IT Products in the market and ability to build partnership ecosystem with vendors and Insurtech will be an added advantage.
- Experience working on onsite / offshore model.
- Experience in large IT project implementations with a good awareness of the tools and technologies used in large scale business.
- Practitioner mindset towards engaging senior level executives in transformation solutions.
- Strategic thinking, confident and the ability to plan ahead and stay the course.
- Proven track record of improving business performance and winning deals.
- Must be able to navigate a large organization, work in a multi -dimensional matrix and have the power of persuasion through content and confidence.
- Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.
- Strong negotiation, communication and facilitation skills.
**Next steps:**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Salary >100,000 AUD
Salary: 100,000 and above
Posting Date: 20 May 2025
#LI-ADITIJAIN
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.

Senior Loss Adjuster Strata

Gold Coast, Queensland Sedgwick

Posted 12 days ago

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Job Description

**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Senior Loss Adjuster Strata
As a Senior Loss Adjuster, Strata this role will see you use your skills to resolve insurance claims, examine reported insurance losses to establish the cause, liability and quantum and have the customer and client at the centre of everything you do.
**What are my accountabilities?**
+ Complete onsite and digital assessments of Strata properties on behalf of insurance companies/underwriters
+ Determine extent and cause of loss via the most effective, efficient and client and customer-focused method of investigation.
+ Determine whether the loss falls within the terms and conditions of the insurance policy.
**About you**
+ Previous loss adjusting experience with a focus on Strata claims
+ Understanding of the complete claims management lifecycle
+ Ability to build and maintain key client relationships
+ Diploma in Loss Adjusting or equivalent
**Caring Culture**
It's at the heart of everything we do, and we show we care by living our core values: Empathy, Accountability, Inclusion, Collaboration, and Growth. By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Sedgwick is an equal opportunity employer, recognized by the Diversity Council of Australia. We're committed to fair and accessible recruitment. If you need special accommodations, please let us know when applying.
If you are successful in joining our team, you will be required to complete reference checks, mandatory background checks, including a police check and work rights.
**Why Sedgwick?**
Sedgwick is the global leader in claims administration, loss adjusting, benefits administration, and product recall. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.
Every day, our colleagues are working to make the world better. They're helping people recover after an injury or illness. They're assisting with damage from a natural disaster. They're even giving back to others in their spare time, championing over 500 charities in communities around the world, and counting.
Whether you're in loss adjusting, claims, customer service, nursing, engineering, IT or another specialty, there's a place for you here to be a force for good.
**Some of the Benefits of working with us are:**
+ Hybrid working arrangement. #LI-Hybrid
+ Sedgwick Australia University - access to more than 15,000 courses on demand and opportunities to continue formal education
+ +0.5% on top of Superannuation Guarantee
+ Domestic and International Career Pathways
+ Sedgwick Colleague Resource Groups - international, cross-functional, colleague-led groups aimed at fostering an inclusive workplace
Sedgwick is an Equal Opportunity Employer.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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