271 Human Resources jobs in Australia

**Date Posted:**
2025-08-06
**Country:**
Australia
**Location:**
LOC7055: Otis Elevator Company Pty Ltd, L23, 363 George Street, Sydney NSW 2000, Australia
Come and join Otis today, and be part of the OTIS Family and Forbes 2024 World's Best Employers.
**About you**
We are seeking **Service Technicians** based in the **Sydney CBD** , covering clients within the **North Sydney** portfolio.
In this role, you will work closely with other Installers, Electricians, Adjusters, Trade Assistants, Field Engineers, and Construction Coordinators.
+ Permanent role
+ North Sydney portfolio
+ Reports to the Service Manager?
**Key Responsibilities for You**
+ Performs Service and Maintenance work in accordance with relevant job procedures, technical articles, and operations manuals.
+ Stand by and provide after-call-back coverage as needed.
+ Identify process improvement opportunities and help facilitate continuous improvement to meet customer satisfaction.
+ Electrical and Mechanical training to apprentices and subcontractors.
+ Attend lift and escalator breakdowns and perform repairs and control modifications on lifts and escalators, including Re-roping, Hoisting, and Rigging.
+ Perform Upgrades and Repair work in accordance with all relevant Codes, including SAA Lift Code AS1735, and in accordance with the relevant Award and /or Enterprise Bargaining Agreement.
+ Liaise with customers and submit leads using Otis-provided applications?
**Key working relationships - Internally and Externally**
+ Works closely with the Field Engineers, Service Mechanics, and Branch and Operations Managers.
+ Liaises with functional management at other Otis entities and headquarters.
+ Represents the Company's relationships with major customers, suppliers, and the public.
+ Sales Team: Sales Account Representatives, Managers, and Coordinators (where relevant).
+ External stakeholders include Customers, Building Owners, Managers, Independent and Government Agencies, Unions, Consultants, and Suppliers?
**What You Will Need To Be Successful**
+ Have Electrical and/or Fitter qualifications as relevant to the role and Lift apprenticeship or other industry-accredited training program (desirable)
+ Minimum two (2) to five (5) years' experience within the Lift Industry.
+ Hold a valid driver's license.
+ Extensive Electrical and Mechanical knowledge across large equipment and the ability to perform knowledge transfer on information and skills through training.
+ Has the ability to perform knowledge transfer on information and skills through training and demonstrated fault-finding and problem-solving skills.
+ Strong communications skills, both verbal and written
+ Intermediate knowledge and experience using technology including mobile communications, applications, and other computer-based systems (Word, Excel, Email, Internet).
+ You are a committed professional, with safety as your priority
+ Has attention to detail and is results-driven, curious, adaptable, and able to work welll alone or in a team.
**Apply today to join us and build what's next.**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.

**DESCRIPTION**
**You will make an impact in the following ways:**
+ Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
+ Job Creation & Service Scheduling
+ Service Reporting & Invoice Preparation
+ Customer & Technician Support
+ Assesses customers needs and gathers pertinent information
+ Creates basic work orders in appropriate systems
+ Provides some status updates to customers, as requested
+ Coordinating service administration support to ensure a timely completion of processes
+ Manage service invoicing and close out service jobs
+ Raise, maintain, and receipt purchase orders and handle local purchasing
+ Perform accounts payable tasks
+ Process labour entries on repair work orders
+ Support WIP/PIP management in line with business KPIs
+ Collaborate with Customer Service Advisors to assist in service event processing
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Proven significant experience in fast-paced customer service, handling diverse inquiries and ensuring satisfaction
+ Understanding of service workflows
+ Experience in service administration or scheduling; Strong data entry and system skills, especially with job management or ERP software
+ Strong verbal and written communication skills for engaging with customers and stakeholders effectively
+ Exceptional organizational skills, prioritizing conflicting tasks efficiently to meet deadlines and expectations
+ Advanced computer skills in Microsoft Suite; training provided on other programs
+ Technical Experience highly preferred
**QUALIFICATIONS**
**Compensation and Benefits:**
+ Competitive salary with Salary continuance insurance.
+ Participation in an annual variable compensation (bonus) program.
+ Discounts with select private health insurance, PC software/hardware and a range of vehicles.
+ Annual remuneration reviews.
+ Safety equipment / PPE and uniforms provided.
+ a range of personal and professional benefits.
**_At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law._**
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Office
**ReqID** 2417639
**Relocation Package** No

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
**Your Role:**
As our Services Centre Support you will provide professional, customer focused, and technical support across a broad array of stakeholders, you will also be responsible for
+ Managing company mobile devices via MDM platforms.
+ Ensuring functionality of new hardware.
+ Troubleshooting technical issues.
+ Providing support across various projects
+ Deploying and Troubleshooting software updates
**About You:**
As our Services Centre Support your will have experience in navigating multiple priorities whilst being able to effectively discuss archivable expectation, you will:
+ A certificate IV or Higher-level IT Qualification.
+ Working Knowledge of Window (Version 10 & 11) and Microsoft Suite
+ Experience with hardware platforms (Laptops and Mobile devices)
+ Customer services and solutions focused
+ Strong Communication skills
_Desirable but not essential:_
+ Previous experience in IT Support role
+ Working Knowledge of IT Ticketing system
+ Understanding of Defence environment
**What we Offer:**
We have built our benefits to help you define your possible.
+ 18 weeks paid parental leave
+ Flexible Working Options including - Hybrid Working, 9-day Fortnights, Volunteer leave, Varying start and Finish times to suit your family needs.
+ 2 Weeks Paid Reservist leave
+ Health, Wellbeing and Generous Employee discount programs
+ Additional purchased annual and salary packaging option
+ Ongoing career progression opportunities- leadership development, education support, ongoing career growth through internal movement
**Who we are:**
At Northrop Grumman Australia, we have been defining possible for the ADF for over 20 years. Our commitment to safeguarding Australia's future by delivering pioneering technology is only matched by our commitment to building a great place to work and supporting each other.
**Everyone Matters:**
Wherever you are in your career, we have a range of policies and initiatives in place to help you define possible based on your individual needs. A variety of initiatives support STEM education, veterans, communities and the environment. And our thriving Employee Resource Groups also enable our people to share common interest in such areas as veterans, gender and young professionals.
What's Your Possible?
**_As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification_**

**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**_Field Service Supervisor_**
**_Melbourne_**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact**
The Field Service Supervisor is responsible for managing the daily operations of the field service team, ensuring that all service requests are handled promptly and efficiently. This role involves overseeing the scheduling and dispatching of technicians, providing technical support, and ensuring compliance with safety and quality standards. The supervisor will also play a pivotal role in training and developing team members, fostering a culture of excellence and continuous improvement.
+ Scheduling - Co-ordinate / schedule contractors and staff attendance on site in an efficient and effective manner in compliance with Contract KPIs and Customer requirements.
+ Service Delivery Standards - Ensure that all work of contractors and HON employees is conducted in a safe, timely, efficient, and professional manner.
+ Contractual compliance - have in-depth knowledge of the site Contract and ensure that all requirements are being met.
+ Contract Margin expansion / growth - Seek opportunities to expand and grow the Contract or to improve margin by achieving additional operational efficiency and action where possible.
+ Establish and maintain high standards of performance for self, team members and others to maximise the team's ability to meet business goals and objectives.
+ Facilitate the development of others' knowledge, skills, and competencies by providing timely feedback and planning relevant development activities.
+ Implement development plans for all team personnel including appropriate and timely performance management personnel.
+ Financial control according to agreed budgets and plans.
+ Forecast financials monthly and analyse throughout the month.
+ Estimates materials costs and quantities and ordering parts.
+ Strong experience in building (Security/HVAC/BMS/Fire) Systems including trouble shooting, fault finding and problem diagnosis.
+ Sub-contractor management.
+ Development and maintenance of site-specific documentation and quality assurance information.
+ Financial reporting for maintenance.
+ Proven experience in a supervisory role within field service operations, demonstrating a strong understanding of service delivery processes.
+ In-depth knowledge of security systems and technologies.
+ Demonstrated ability to lead and motivate a team, fostering a collaborative and high-performance work environment.
+ Strong organizational skills with the ability to manage multiple priorities and projects simultaneously.
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people.
Learn more about Honeywell: More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
**Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.**
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement **.**
If a disability prevents you from applying for a job through our website, email . No other requests will be acknowledged.
**Copyright © 2024 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
**What will I be doing?**
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
+ Achieve positive outcomes from Guest queries in a timely and efficient manner
+ Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
+ Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
+ Demonstrate a high level of customer service at all times
+ Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
+ Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
+ Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
+ Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
+ Comply with hotel security, fire regulations and all health and safety legislation
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
+ Follow company brand standards
+ Assist other departments, as necessary
**What are we looking for?**
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer-focused industry
+ Positive attitude and good communication skills
+ Commitment to delivering a high level of customer service
+ Excellent grooming standards
+ Calm, efficient, and organized with great attention to detail
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Professional manner with an emphasis on hospitality and guest service
+ Ability to work on your own and as part of a team
+ Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in cash handling
+ Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors
+ Conflict resolution experience
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent_
**Location:** _null_
**Requisition ID:** _HOT0BUK6_
**EOE/AA/Disabled/Veterans**

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Microsystems, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Shape the Future with Us!
At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.
Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what's possible.
Learn about the Danaher Business System ( which makes everything possible.
The Field Service Engineer is responsible for Leica Microsystems Pty Ltd.
This position reports to the Service Manager and is part of the Service team based in Sydney and will be working remotely to cover other regions in Australia as needed.
In this role, you will have the opportunity to:
+ Providing level 1 & level 2 customer support for service requests and emergency field servicing for products like surgical, UM, wide field and stereo microscope for customers and sales team.
+ Assisting with installations and commissioning, preventive maintenance and troubleshooting for products like confocal, wide field and stereo microscope with detailed records of all service activities.
+ Collaborate with other service engineers, the sales team, and technical support to ensure seamless service delivery.
The essential requirements of the job include:
+ Education: Certificate, Diploma or Degree qualifications in electronics, engineering or similar discipline is mandatory.
+ Experience: Previous experience as a field service engineer, technician, or similar role is highly regarded, experience working with microscopes and imaging systems is a significant advantage.
+ Analytical Thinking: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues and repair complex electromechanical systems. Also requires strong knowledge of computer hardware & software, with the ability to diagnose and resolve software-related issues.
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel - within NSW and occasionally interstate within Australia.
+ Must have a valid driver's license with an acceptable driving record
+ Ability to lift, move or carry equipment up to 10-15kgs, and work equipment installed on floor level.
It would be a plus if you also possess previous experience in:
+ Medical devices troubleshooting
+ Biomedical experience
Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info ( .
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .

**Build a career with confidence**
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
**About the role**
At Carrier, we believe in giving our technicians the autonomy to take ownership of their work and make a real impact. You won't just be another number - you'll be trusted, supported, and empowered to grow.
We're currently offering opportunities for both general air-conditioning technicians and highly skilled chiller specialists to join our dynamic team. Whether you're experienced with split systems, ducted units, or package systems - or you're keen to develop your expertise in large-scale chilled water applications - we want to hear from you.
While chiller experience is highly regarded, it's not essential. We are more interested in finding the right attitude - someone positive, professional, and ready to learn. As the manufacturer of large chillers, Carrier offers unmatched in-house expertise and comprehensive training. For the right candidate, this is an exciting opportunity to become an expert in chilled water systems and elevate your HVAC career.
If you're a productive, personable, and professional technician looking to break away from the pack and build your skills with the best in the business - we'd love to welcome you to the Carrier team.
**Key Responsibilities:**
+ Hands-on exposure to cutting-edge Chillers and Building Management Systems (BMS), with access to industry-leading in-house product training to keep you at the forefront of HVAC innovation.
+ Be part of a tight-knit, high-performing local team with a clear vision for growth - your contributions will be seen, valued, and make a real impact.
+ Thrive in a culture that places a relentless focus on quality, delivery excellence, and exceeding customer expectations at every touchpoint.
+ Get involved in driving sales, expanding our market presence, and contributing directly to the growth and profitability of the business - your work fuels our success.
+ Deliver expert on-site field service, supporting customers through installation, upgrades, maintenance, troubleshooting, and repairs - all while building trust and ensuring our equipment performs at its peak.
**Requirements:**
We're looking for someone who brings more than just skills - we're after the right attitude and mindset to thrive in a fast-paced, supportive environment. Ideally, you'll have:
+ A self-motivated, proactive, and professional approach - you take pride in being punctual, well-presented, and always bring a "can-do" attitude to the job.
+ The ability to work independently while still being a valuable part of a tight-knit, collaborative team.
+ Solid experience with HVAC systems, along with a strong understanding of components and servicing - chiller experience is a big plus and will be highly regarded.
+ A Certificate III in Air Conditioning and Refrigeration along with a valid ARCTick Licence.
+ A current air-conditioning and refrigeration licence.
+ A valid Australian driver's licence, ready to get you where you need to be.
**Why Carrier?**
+ Plan and manage your own week - take control of your schedule, including off-site requirements and customer visits.
+ Own your sites - get assigned dedicated sites you can make your own, allowing you to build strong relationships and truly understand each system inside and out.
+ Work alongside expert chiller technicians - learn from the best in the business
+ Opportunities to earn extra through:
+ Participation in the on-call roster
+ Overtime work available
+ Brand new, fully equipped company vehicle provided.
+ Ongoing training opportunities, including interstate and overseas training on Carrier's latest chiller technologies.
+ Monthly performance incentives and bonuses.
+ Opportunities for travel and away work, depending on project needs.
**Our commitment to you**
Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.
This is _The Carrier Way_ .
Join us and make a difference.
Apply Now!
**Carrier is An Equal** **Opportunity/Affirmative** **Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

Supervisor, Technical Service
Date: Aug 8, 2025
Req ID: 101779
Location:
Sunshine West, VIC, AU
Workplace Type: Hybrid/Remote
Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges at AGCO we are proud?to be working towards a solution, come and join us as our new Supervisor, Technical Serviceand make your contribution.
**Job Summary:**
The Technical Service Specialist is responsible for the dissemination of accurate and prompt service direction to AGCO field service inquiries via telephone, and the web for assigned AGCO products. Responsibilities include trouble-shooting and diagnostics for all technical issues and then communication in the forms of tele-service, web communication, service publications, dealer service training (supplemental assistance only), and warranty claim review (supplemental assistance only). The Specialist is expected to be a recognized service expert on their assigned product(s). In special circumstances, the Specialist may also support local manufacturing site activities (product line audits, end of line quality audits, aid in solving issues with product in the manufacturing environment). The Employee will be responsible to authoring technical documentation and to monitor the execution of the campaign in the regions.
**Your Impact will include, but not limited to the following**
+ Supervise the CS Escalation process and Full Harvesting portfolio of the region ensuring Issues are addressed quickly and solution develop/ communicate appropriately into the region.
+ Inquiries / communications: Responsible for processing inquiries related to product failure diagnostics, performance, reliability, product features, service administration, product training, and warranty. Structure responses in Salesforce consistent with defined standards governing case content, quality and structure; with sensitivity to cost of machine repairs to AGCO warranty, dealer, and customers. Responses will be tailored to include complete information as they are also available for future reference by other Specialists.
+ Problem investigation: Use existing tools ( Knowledge, Technical Publications, PPR tools, Engineering tools, etc.) to research technical solutions when said solutions are known. Otherwise, work with Team Leader and/or Product Performance, Engineerign other dept. on issues where technical solution is not known.
+ Technical Services and Support Improvements: Assist Product Performance Specialist and Product Performance Manager to identify product issues while maintaining or improving product performance, reliability, quality and customer satisfaction. This may involve drafting and developing PPR items and aiding in analysis.
+ Continuous Personal Growth: Expand skills and abilities through participation in training offered by the Technical Training department, internally facilitated training events, on-line and other available company offered training. A Specialist's skills will be reviewed and accessed semi-annually by the Team Leader. Complete miscellaneous assignments related to Technical Support as requested by Team Leader.
**Your Experience and Qualifications**
+ A comprehensive technical knowledge of AGCO products and of mechanical/electrical system. Knowledge of service/parts management methods
+ Good knowledge of mechanized agriculture and land preparation techniques
+ Good interpersonal skills. Commercial awareness
+ Good understanding of the farm machinery dealer network
+ High level PC expertise and Office Package. Ability to communicate at all levels
**Key Competencies**
+ Strategic thinking and planning
+ Relationship management
+ Sales and negotiation
+ Market awareness
+ Self-motivation and initiative
+ Problem-solving and adaptability
**Your Benefits**
+ ?Competitive base salary
+ ?A company performance related annual bonus
+ ?Employee Stock Purchase Plan
+ ?A supportive workplace culture?
**Your Workplace**
?We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.
?
**?** **Join us as we bring agriculture into the future and apply now!**
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?AGCO is proud to be an Equal Opportunity Employer. We maintain a drug-free?workplace and perform pre-employment substance abuse testing.
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**?** **?** **Please note:**
1. ?As an essential part of our hiring process, you will be required to undertake a National Criminal Check.
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1. ?You are required to have Australia work rights as no work/ visa sponsorship is offered with this role?
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