13 Employee Relations jobs in Australia

EOI: Guest Relations

Sydney, New South Wales CBRE

Posted 5 days ago

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Job Description

EOI: Guest Relations
Job ID

Posted
07-Oct-2025
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Sydney - New South Wales - Australia
+ **Join CBRE a global leader in Commercial Real Estate**
+ **Work Your Way to suit your schedule**
+ **Career path opportunities**
+ **Sydney| Land of the Gadigal people**
Looking to transfer your skills and have flexibility to suit your lifestyle?
Are you looking for a pathway into something different and a work schedule that suits the days you want to work?
We are looking for someone who is available to work part time, shorter hours 5 days a week. With the potential for more hours to cover when needed.
We are interested in people after casual work in the corporate sector to join our Work Your Way community to provide regular leave cover for a variety of different roles across our client accounts (well-known brands you will know!).
It's your dedication to customer service, exceptional work ethic and strong people skills, give you everything you need to deliver an amazing guest experience in a new environment-the workplace.
**The Opportunity:**
+ Be the heart of the workplace and first point of engagement with customers
+ Elevate the customer experience every day through front of house activities
+ A part-time role, shorter hours - 5 days a week. Availability to cover more hours when needed.
+ Roles available range from Concierge, Receptionist, Workplace Experience Coordinator to Facilities Coordinator
**Our ideal person is someone who:**
+ Is confident in performing administrative tasks and working collaboratively in a team
+ Is dedicated to exceptional customer service and has a customer centric approach to all tasks
+ Is enthusiastic and possesses strong people skills
+ Is able to think quickly on their feet and problem solve
+ Has intermediate skills in Microsoft Office Packages - Word, Excel, Outlook
**What's in it for you?**
+ Flexibility to work the days that suit your schedule
+ Earn money while making invaluable industry connections
+ Gain hands-on experience across a range of different clients we serve
+ Rewarding career development opportunities across CBRE with free training and ongoing professional support
+ Being part of global leader who is dedicated to recognising and rewarding our employees in-line with the Company's RISE Values
**Join our Community of Flexible Workers**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.
Our roles are full of opportunity, experience, and collaboration. If you haven't followed a traditional journey to get where you are, that's okay. We value all types of experience- the diversity and variety is what makes us unique.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Guest Relations Manager

Sydney, New South Wales Marriott

Posted 17 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**AUTHENTICALLY YOU**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Sydney is now casting for charismatic and guest centric individuals to be our **Guest Relations Manager** for our Welcome Department. Reporting to the Executive Assistant Manager of Rooms, this integral role ensures guests have a positive and memorable experience by addressing their needs, resolving complaints, and personalizing their stay. This role will coordinate with other departments, promote services, gather feedback, and build guest loyalty to enhance overall satisfaction and encourage repeat visits. Key responsibilities will include, but are not limited to;
+ Ensure our team of Welcome Ambassadors maintain a strong and welcoming presence in the lobby and guest-facing areas, proactively engaging with guests to create meaningful connections
+ Ensure guests are welcome upon arrival, ensuring a seamless and personalized check-in experience
+ Curate and oversee the ambiance and guest experience in the lobby and the Living Room
+ Manage guest inquiries and requests before, during, and after their stay with promptness, professionalism, and discretion
+ Monitor guest satisfaction channels and collaborate with the Quality Manager to implement Guest Voice Action Plans that enhance Intent to Recommend, Elite Appreciation, and Staff Service scores
+ Support hotel activations, events, and brand moments that enhance guest engagement and reflect the property's luxury lifestyle positioning
**REQUIREMENTS**
+ Previous experience in Front Desk/Front Office/Guest Services leadership role, within a luxury hotel
+ Knowledge of procedures and policies for check-in/check-out, pre-arrival planning, property based systems (Opera) and room inventory management
+ Attention to detail and excellent oral & written communication skills
+ Commitment to delivering personalised, anticipatory, and emotionally engaging guest experiences
+ Ability to work on weekends/public holidays based on operational/business requirements
+ Works effectively with cross-functional teams to ensure seamless guest experiences and operational excellence
**BENEFITS**
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great Places to Work' certified
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**CTA TO LEARN MORE**
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
**DIVERSITY AND INCLUSION STATEMENT**
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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EOI: Guest Relations

Perth, Western Australia CBRE

Posted 24 days ago

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Job Description

EOI: Guest Relations
Job ID

Posted
13-Feb-2025
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Perth - Western Australia - Australia
+ **Join CBRE a global leader in Commercial Real Estate**
+ **Work Your Way - Part time opportunity**
+ **Perth | Land of the Whadjuk Nyoongar people**
We are looking for someone who is after part time work in the corporate sector to join our Work Your Way community to work with a renowned, prestigious financial institution.
It's your dedication to customer service, exceptional work ethic and strong people skills, that give you everything you need to deliver an amazing guest experience in the workplace.
**The Opportunity:**
+ Be the heart of the workplace and first point of engagement with customers
+ Elevate the customer experience through managing all guest arrivals and lobby hosting for a seamless arrival experience
+ Co-ordinate same day catering, audio visual and equipment requirements requested
+ Management of workspace, ensure operational standards are maintained and improved
+ Regain work-life balance with this part time opportunity: 7-day fortnight roster
**Our ideal person:**
+ Charismatic and empathetic individual who embodies the values of the company
+ Service-centric professional who is energetic, positive and confident
+ Approachable and skilled in building genuine rapport and fostering positive relationships
+ Is able to think quickly on their feet and problem solve
+ Works effectively in a team environment
+ Has intermediate skills in Microsoft Office Packages - Word, Excel, Outlook
+ Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
**What's in it for you?**
+ Earn money while making invaluable industry connections
+ Gain hands-on experience while working for one of our top financial clients
+ Rewarding career development opportunities across CBRE with free training and ongoing professional support
+ Being part of global leader who is dedicated to recognising and rewarding our employees in-line with the Company's RISE Values
Join our Community of Flexible Workers
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.
Our roles are full of opportunity, experience, and collaboration. If you haven't followed a traditional journey to get where you are, that's okay. We value all types of experience- the diversity and variety is what makes us unique.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
This advertiser has chosen not to accept applicants from your region.

Guest Relations Senior Associate

Sydney, New South Wales CBRE

Posted 24 days ago

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Job Description

Guest Relations Senior Associate
Job ID

Posted
27-Aug-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Customer Service
Location(s)
Sydney - New South Wales - Australia
+ **Excellent opportunity working with renowned, prestigious financial institution.**
+ **Fast paced corporate guest services environment**
+ **Sydney CBD | Land of the Gadigal people**
**About CBRE**
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is comprised of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
**About the Role:**
To assist with the day-to-day Reception and Hosting operations and coverage for Switchboard. Assisting/Maintaining responsibilities of lobbies/desks and client space supporting the Guest Relations Team.
**What You'll Do:**
+ Manage all guest arrivals and lobby hosting for a seamless arrival experience
+ Provide assistance and support for Reception and Switchboard teams. Including complaint handling, feedback management, standards & client service delivery.
+ Rotate across locations as required and oversee the day-to-day functions
+ Co-ordinate same day catering, audio visual and equipment requirements requested by the client.
+ Manage MRBS - this includes assisting with booking same day reservations, cancellations and/or amendments to bookings as per the client's requests
+ Support the Guest Relations Executive with providing feedback for Senior Associate and Associate performance reviews and ensuring set objectives are being met by the team
+ Management of workspace, ensure operational standards are maintained & improved.
+ Assist the Guest Relations Executives with administrative duties or project work as required and recruitment if necessary.
+ Provide the necessary leadership support in the absence of the Guest Relations Executive/Manager for Reports/BCP Auditing etc.
+ Provide all client feedback to the Guest Relations Executive in a timely manner. Where appropriate, address any client issues or concerns.
+ Ensure strict compliance with client/company WHS policies - access to relevant WHS Resources
+ Report all incidents within specified timeframes.
+ Actively demonstrate commitment to WHS and Emergency procedures.
+ WFH (if applicable) set up and equipment also adheres to company's WHS standards.
**What You'll Need:**
+ Strong organisational and time management skills and high level of attention to detail.
+ Strong verbal and written communication skills - ability to communicate at all levels.
+ Excellent personal presentation.
+ Complaint handling - able to resolve problems as they arise in an appropriate manner.
+ Experience in a corporate or five-star hotel environment. Or Event Management.
+ Administrative skills - Word, Power point, Zoom, Excel and Outlook are desirable.
**Why CBRE**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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Human Resources Advisor

Darwin, Northern Territory Hilton

Posted 5 days ago

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Job Description

A Human Resources Advisor is responsible for supporting and advising management on proper policies and procedures to deliver an excellent Team Member experience while assisting with employee relations.
**What will I be doing?**
As a Human Resources Advisor, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent Team Member experience. A Human Resources Advisor will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Support and advise Managers on proper policies and procedures
+ Manage succession planning with senior managers during the bi-annual appraisal process
+ Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
+ Ensure absence monitoring is in line with company guidelines
+ Maintain online personnel system, payroll system, and monthly reporting
+ Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
+ Assist in determining departmental training requirements
+ Ensure completion of training for hotel security, fire regulations and other health and safety legislation
+ Assist in the organisation of Team Member social events
+ Work with local organisations and schools to promote the hospitality industry
+ Promote and endorse Team Member benefits
+ Assist and resolve Team Member and management queries
**What are we looking for?**
A Human Resources Advisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in Human Resources Advisor or equivalent role
+ Positive attitude
+ Good communication and people skills
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Qualified or working towards qualification, or equivalent
+ Knowledge of hospitality
+ Good knowledge of employment law and employee relations
+ IT proficiency **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Advisor_
**Location:** _null_
**Requisition ID:** _HOT0C05S_
**EOE/AA/Disabled/Veterans**
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Human Resources Advisor

Sydney, New South Wales KBR

Posted 24 days ago

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Job Description

Title:
Human Resources Advisor
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Learn more about KBR in Australia
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The OpportunityKBR is seeking a highly skilled People Advisor to contribute to the growth and success of our Australia Defence and Security Solutions (ADSS) business.
You'll work closely with managers to provide practical advice and guidance, while contributing to people programs, policies, and processes. You'll also gain exposure to strategic initiatives, all while being supported by an experienced People Team that will help you grow into the trusted HR professional you aspire to be.
This role is ideal for someone who has already built a solid HR foundation and is ready to take the next step - deepening their experience in partnering with leaders, advising on employee matters, and supporting people initiatives that make a real impact.
This position is a full time opportunity, based in Sydney. Travel to Garden Island will be required.
Key Responsibilities
+ Provide day-to-day business-facing support, applying HR expertise with professionalism and care.
+ Partner with leaders to deliver people plans that align with business priorities and the broader People Team strategy.
+ Advise on HR/ER matters, policy interpretation, and people processes.
+ Engage with managers to ensure team structures and workforce planning needs are effectively met.
+ Support initiatives in culture, engagement, wellbeing, and agile work practices.
Required Qualifications, Experience & Knowledge
+ A degree in Human Resources, Business, or a related field.
+ Previous experience in a People Advisor, HR Generalist, or similar role (experience in a global or complex environment will be highly regarded).
+ Knowledge and understanding of HR/ER practices and employment legislation.
+ Demonstrated commercial acumen - with the ability to connect people solutions to business outcomes.
+ The ability to build trusted relationships and provide pragmatic, solutions-focused advice.
+ A growth mindset with a desire to develop into a more strategic HR business partner role.
+ Experience in the Defence industry (desirable but not essential).
+ You must be eligible to obtain, an Australian Government Security Clearance.
What we will offer you:
+ A workplace culture certified as a Great Place To Work
+ Flexible working
+ Competitive salary (including annual reviews)
+ Paid parental leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Employee stock purchase plans
+ Flu shots, skin checks, and discounted private health insurance
+ Career development: Online learning, mentorship, and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
Please note. Shortlisting will take place as applications are received, therefore the advertisement may close early if a suitable candidate is identified.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
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Human Resources Adviser

Adelaide, South Australia Global Vision Recruitment

Posted 4 days ago

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Job Description

Global Vision Recruitment on behalf of JYGA Cleaning Pty Ltd



Position: Human Resources Adviser

Salary: $80,000 - $85,000 per annum plus 12% superannuation

Hours: 38 hours per week

Mode: Full-time

Location: South Australia

Experience required: Minimum 2 years experience in a Human Resources Adviser or Generalist role



About JYGA Cleaning Pty Ltd

At JYGA Cleaning Pty Ltd, we are passionate about providing high-quality commercial and vehicle cleaning services that are sustainable, reliable, and focused on making a positive impact for every client. We have two departments of trained and equipped teams with team leaders, supervisors and managers that establish routines that satisfy our partners and guarantee optimal services. We prioritize integrity, teamwork, and innovation, setting us apart as an industry leader. Join our team and make a real difference!



Purpose of the Role

The Human Resources Adviser supports the company’s operations by developing, implementing, and advising on human resource strategies that align with business objectives. This role provides professional advice to management and staff on recruitment, employee relations, performance management, training, and workplace compliance, ensuring a positive, productive, and legally compliant work environment.



Key Responsibilities

HR Strategy and Advisory

• Advise management on HR policies, workforce planning, employee relations, and compliance with employment legislation.

• Develop and implement HR initiatives that align with company objectives and support long-term workforce capability.

• Provide strategic input to senior leadership on organizational culture, retention, and performance improvement.



Employee Relations and Compliance

• Act as the primary liaison between employees and management, addressing grievances, disciplinary matters, and workplace issues.

• Ensure compliance with the Fair Work Act 2009, Modern Awards, and company policies.

• Review and update HR procedures and employment documentation to ensure ongoing legal and regulatory compliance.



Recruitment and Onboarding

• Manage the end-to-end recruitment process including advertising, shortlisting, interviewing, and selection in coordination with operations managers.

• Design and oversee effective onboarding and induction programs that ensure smooth integration of new employees.

• Support workforce planning by identifying staffing needs and advising management on resource allocation.



Performance Management and Development

• Oversee the performance appraisal process, ensuring fairness, transparency, and consistency across departments.

• Identify training needs and coordinate professional development programs to support employee growth and retention.

• Advise and coach supervisors on performance improvement plans and employee engagement initiatives.



HR Reporting and Data Management

• Maintain accurate and confidential employee records in the HR information system.

• Generate HR reports and analyze metrics (e.g., turnover, training outcomes, absenteeism) to support data-driven decision-making.

• Present HR KPIs to management to inform strategic planning and continuous improvement.



Employee Engagement and Culture

• Promote diversity, equity, and inclusion initiatives across the workforce.

• Lead employee engagement activities aimed at improving satisfaction, retention, and overall morale.

• Contribute to organizational development projects that strengthen company culture and operational efficiency.



Skills and Experience

• Minimum of 2 years’ experience in a Human Resources Adviser or Generalist role.

• Previous experience managing HR functions in the cleaning, facilities, or service industry is highly regarded.

• Strong understanding of Australian workplace relations and Fair Work compliance.

• Excellent interpersonal, written, and verbal communication skills in both English and Spanish.

• Demonstrated ability to lead, influence, and build trust across diverse teams.

• Proficiency in HR software and data analysis for reporting and performance tracking.

• Ability to work effectively in a fast-paced, dynamic environment.

• Proven capability to design and implement training programs that align with business needs.



Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• Diploma or postgraduate studies in Human Resource Management (desirable).



Why Join JYGA Cleaning Pty Ltd

• Be part of a company that values sustainability, teamwork, and continuous improvement.

• Collaborate in a dynamic environment where your work directly impacts organizational success.

• Competitive salary package and opportunities for professional growth.



Other Requirements

• Willingness to travel to various worksites across South Australia as required.

• Current valid driver’s licence.



If you are a proactive and dedicated HR professional looking to contribute to a company that values people, integrity, and growth, we encourage you to apply.
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Human Resources Operations Partner

Tullamarine, Victoria Caterpillar, Inc.

Posted 17 days ago

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Job Description

**Career Area:**
Human Resources
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**About The Opportunity** :
Caterpillar currently has an opportunity for a Human Resources Operations Partner to join the team at the Melbourne Distribution Centre located in Tullamarine.
Reporting to the Senior Human Resources Manager, this role supports the business by executing HR customer service and higher complexity administrative duties.
**Some of the key responsibilities include;**
+ Contributes to operational excellence in HR by efficiently and accurately executing processes related to employment compliance, payroll, absence management, time tracking, benefits administration, and employee data management.
+ Provides an excellent service experience when executing employee-facing processes.
+ Coordinates Reward and Recognition programs and other engagements activities
+ Develops expertise across HR operational process areas and supports the identification, assessment, and implementation of continuous improvement opportunities.
+ Supports the maintenance of a HR Operations knowledge database and the gathering and reporting of HR operational metrics.
**Key skills requirements for this role include;**
+ **Business Process Improvement:** Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities.
+ **Information Capture:** Knowledge of the methods, channels and processes to obtain needed information; ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.
+ **Service Excellence:** Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.Level Working Knowledge:
+ **Decision Making and Critical Thinking:** Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyse situations and reach productive decisions based on informed judgment.
+ **Employee Relations:** Knowledge of the rights and obligations in the employee relations; ability to adhere to legal requirements when handling employee negotiations.
+ **HR: Policies, Standards and Procedures:** Knowledge of human resource function; ability to uphold the organisation's and industry's standards, procedures and policies regarding human resources management.
+ **Human Resources Consulting:** Knowledge of HR approaches, tools and techniques; ability to inform, guide and advise managers in HR-related initiatives.
+ **Human Resources Operations:** Knowledge of human resources (HR) policies, operational processes and considerations; ability to implement HR related tasks, processes, and projects to ensure that day-to-day operations run smoothly.
**Qualifications/Experience:**
+ The position typically requires a college or university degree or equivalent experience. Good human relations and effective communications skills are required to develop a cooperative work relationship with others inside and outside of department. The ability to maintain confidentiality is essential.
+ Minimum of 3-5 years' experience working in a similar HR role
**Additional Information**
+ On-site HR role
+ Must have full working rights in Australia
+ Working knowledge of Logistics would be highly desirable
+ Prior HR job-related experience, preferably within a global organisation
+ Exceptional communication skills, time management and attention to detail
**Posting Dates:**
September 24, 2025 - October 12, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .
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Guest Relations Officer (Executive Lounge Attendant)

Sydney, New South Wales Marriott

Posted 18 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
Our Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that guests thoroughly enjoy their experience. Whether setting up the buffet, clearing tables, communicating with the kitchen, welcoming, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Officer makes transactions feel like part of the experience.
**What we ask of you:**
+ A genuinely warm & welcoming demeanour
+ Personable communication skills
+ Energising motivation - it's infectious - no job is too big or too small
+ A passion for the industry, a want to be the best in service
+ Food & Beverage experience
+ **New South Wales Responsible Service of Alcohol**
+ Australian Working Rights
+ Ensure uniform and personal appearance are clean and professional
+ Respond to special requests from guests with unique needs
+ Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain confidentiality of proprietary information; protect company assets
+ Speak with others using clear and professional language; answer telephones using appropriate etiquette
+ Develop and maintain positive working relationships with others; support team to reach common goals
+ Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
+ Stand, sit, or walk for an extended period of time or for an entire work shift
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10-15kg without assistance. Perform other reasonable job duties as requested by Supervisors
**POSITION SUMMARY**
+ Completing the opening preparation and pack-down duties to ensure that the Executive Lounge is prepared for service
+ Warmly and graciously greet all guests upon arrival and bid guests farewell upon departure
+ Answer incoming phone calls to the Executive Lounge
+ Alert the kitchen if food/beverage needs to be replenished and promptly refill food/beverage items
+ Complete food and beverage requisition for the next day's delivery
+ Restock, refill and clear counters and tables at the end of every shift
+ Maintain a positive inter-departmental relationship through the hotel and with outside vendors
+ Abide by NSW Responsible Service of Alcohol when serving alcohol to guests
+ Serving each guest on a one-to-one basis with utmost courtesy
+ Inspecting and maintaining overall cleanliness and appearance of the Executive Lounge, including temperature, lighting, and music
+ Quickly clear dirty table settings and sanitize for the next seating
+ Communicate VIP arrivals to designated personnel for escort and delivery of amenities, deliver food & beverage amenities to guests' room daily as instructed
**Perks, Rewards, Motivations**
+ Team-spirited co-workers
+ Encouraging leadership
+ Discounted room rates on hotels worldwide
+ Discount on food and beverages at participating Marriott International hotels worldwide
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Human Resources (HR) Business Partner

Mascot, New South Wales Eaton Corporation

Posted 19 days ago

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Job Description

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. Every day, all around the world, people depend on technology, transportation, energy, and infrastructure to live and work. With rapid growth in electrification, an energy transition driven by climate change and explosive growth in connectivity, we're well positioned to solve the world's toughest electrical and mechanical power management challenges.
Eaton Electrical are looking for a Human Resources (HR) Business Partner to lead organisational initiatives to the power distribution, engineering, finance, and legal business units. The successful candidate will be responsible for organisational development and talent management. We are seeking someone with high commercial acumen who can diagnose growth and pain points across different business units.
**Key Duties:**
+ Build effective relationships with all key stakeholders, coach, guide and advise managers across organisation design, employee relations and talent management.
+ Communicating strategies to business stakeholders, supporting business leadership team and stakeholders, including areas such as organisation effectiveness, employee engagement and culture transformation.
+ Provide expertise in leading business partners through change projects.
+ Partner with local and APAC HR Systems (HRS) shared services team in transacting changes across the employee lifecycle.
+ Partner with the local and APAC compensation and benefits (C&B) to advise on C&B matters.
+ Partner with the Talent Acquisition team, the talent acquisition and early stage enablement of talent.
+ Contribute to the budget process by planning and monitoring the budgets to effectively support workforce engagement, development, and retention initiatives.
+ Work effectively with APAC HR team on escalations, support needed, global initiatives and projects.
+ Develop, implement, and conduct in-house training programs including mentoring and coaching programs.
+ Analyze and formulate employee engagement strategy, action plan, and impact measurement.
+ Handle and manage employee relations, terminations, exits, employee issues, disciplinary actions/process in accordance to labour law and employee grievances.
**Qualifications:**
+ Minimum 5 years' experience as an HR Business Partner preferably within a large multinational organization.
+ Experience working within a multinational and commercial organisations.
+ Sound commercial acumen to interpret business priorities into organisational and talent implications.
+ Strong influencing, communication, and business partnering skills.
+ Good knowledge and understanding of HR systems such as SAP (SuccessFactors) or similar systems (Workday, Oracle etc).
+ Strong HR analytics skills and proficiency in Excel.
**What We Offer:**
+ Free on-site parking
+ Hybrid working
+ Competitive salary with access to bonus scheme
+ Inclusive working environment
+ Volunteer days
+ Outstanding training and development programs for both professional and personal development
We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities.
**If this sounds like you, please send through your application. We look forward to hearing from you!**
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