What Jobs are available for Employee Relations in Australia?

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
Our Guest Relations Officer takes the initiative and delivers a wide range of services to make sure that guests thoroughly enjoy their experience. Whether setting up the buffet, clearing tables, communicating with the kitchen, welcoming, interacting and serving guests, or cleaning work areas and supplies, the Guest Relations Officer makes transactions feel like part of the experience.
**What we ask of you:**
+ A genuinely warm & welcoming demeanour
+ Personable communication skills
+ Energising motivation - it's infectious - no job is too big or too small
+ A passion for the industry, a want to be the best in service
+ Food & Beverage experience
+ **New South Wales Responsible Service of Alcohol**
+ Australian Working Rights
+ Ensure uniform and personal appearance are clean and professional
+ Respond to special requests from guests with unique needs
+ Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain confidentiality of proprietary information; protect company assets
+ Speak with others using clear and professional language; answer telephones using appropriate etiquette
+ Develop and maintain positive working relationships with others; support team to reach common goals
+ Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
+ Stand, sit, or walk for an extended period of time or for an entire work shift
+ Move, lift, carry, push, pull, and place objects weighing less than or equal to 10-15kg without assistance. Perform other reasonable job duties as requested by Supervisors
**POSITION SUMMARY**
+ Completing the opening preparation and pack-down duties to ensure that the Executive Lounge is prepared for service
+ Warmly and graciously greet all guests upon arrival and bid guests farewell upon departure
+ Answer incoming phone calls to the Executive Lounge
+ Alert the kitchen if food/beverage needs to be replenished and promptly refill food/beverage items
+ Complete food and beverage requisition for the next day's delivery
+ Restock, refill and clear counters and tables at the end of every shift
+ Maintain a positive inter-departmental relationship through the hotel and with outside vendors
+ Abide by NSW Responsible Service of Alcohol when serving alcohol to guests
+ Serving each guest on a one-to-one basis with utmost courtesy
+ Inspecting and maintaining overall cleanliness and appearance of the Executive Lounge, including temperature, lighting, and music
+ Quickly clear dirty table settings and sanitize for the next seating
+ Communicate VIP arrivals to designated personnel for escort and delivery of amenities, deliver food & beverage amenities to guests' room daily as instructed
**Perks, Rewards, Motivations**
+ Team-spirited co-workers
+ Encouraging leadership
+ Discounted room rates on hotels worldwide
+ Discount on food and beverages at participating Marriott International hotels worldwide
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**About Hilton Melbourne Little Queen Street**
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.
**About the role**
Leading the way with your passion for hospitality and customer service you will be responsible for mentoring and coaching the team of Front Office Guest Service Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service. Reporting to the Front Office Manager, you will enjoy working as part of a team in a fast-paced environment, on a rotating shift basis. Your daily duties will include:
+ Assisting the Front Office Manager with the management and support of daily Front Office Operations
+ Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded
+ Handle guest requests, inquiries and complaints promptly
+ Handle any management issues or emergencies that arise, record and resolve as necessary
+ Assisting with Maintenance and Housekeeping related concerns outside business hours
+ Assisting with Reservations quality checks and inventory management
+ Maximise sales revenues through up-selling and marketing programs within the department
+ Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
**What are we looking for?**
+ A minimum of 1 year experience in a leadership front office role in a similar sized hotel
+ Fluent in English and able to communicate professionally with guests and team members, both in person and over the telephone
+ Excellent leadership, inter-personal, training and development skills
+ A passion for delivering exceptional guest experiences
+ Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
+ Well-presented, organised and calm personality
+ High level of IT skills, including Excel and Word
**Hilton Employee Benefits**
+ Worldwide travel discounts at unbelievable rates for you and your friends and family!
+ 25% off Food & Beverage in the hotels.
+ Free dry cleaning for your uniform
+ Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
+ A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
+ Team Member Recognition Programs, including monthly celebrations and quarterly team events.
+ Hilton's 2030 corporate social responsibility goals, volunteering and community engagement opportunities.
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BKR8_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**AUTHENTICALLY YOU**
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
**CURATING ORIGINALITY TAKES TALENT**
W Sydney is now casting for charismatic and guest centric individuals to be our **Guest Relations Manager** for our Welcome Department. Reporting to the Executive Assistant Manager of Rooms, this integral role ensures guests have a positive and memorable experience by addressing their needs, resolving complaints, and personalizing their stay. This role will coordinate with other departments, promote services, gather feedback, and build guest loyalty to enhance overall satisfaction and encourage repeat visits. Key responsibilities will include, but are not limited to;
+ Ensure our team of Welcome Ambassadors maintain a strong and welcoming presence in the lobby and guest-facing areas, proactively engaging with guests to create meaningful connections
+ Ensure guests are welcome upon arrival, ensuring a seamless and personalized check-in experience
+ Curate and oversee the ambiance and guest experience in the lobby and the Living Room
+ Manage guest inquiries and requests before, during, and after their stay with promptness, professionalism, and discretion
+ Monitor guest satisfaction channels and collaborate with the Quality Manager to implement Guest Voice Action Plans that enhance Intent to Recommend, Elite Appreciation, and Staff Service scores
+ Support hotel activations, events, and brand moments that enhance guest engagement and reflect the property's luxury lifestyle positioning
**REQUIREMENTS**
+ Previous experience in Front Desk/Front Office/Guest Services leadership role, within a luxury hotel
+ Knowledge of procedures and policies for check-in/check-out, pre-arrival planning, property based systems (Opera) and room inventory management
+ Attention to detail and excellent oral & written communication skills
+ Commitment to delivering personalised, anticipatory, and emotionally engaging guest experiences
+ Ability to work on weekends/public holidays based on operational/business requirements
+ Works effectively with cross-functional teams to ensure seamless guest experiences and operational excellence
**BENEFITS**
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great Places to Work' certified
**MI RECOGNITION**
Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram
**CTA TO LEARN MORE**
Visit whotels.com/careers to learn more about our workplace culture and career opportunities.
**DIVERSITY AND INCLUSION STATEMENT**
Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Human Resources Administrator** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
Are you genuinely curious and passionate about people and culture? We're looking for a Human Resources Administrator who's ready to launch their career in HR and grow with a dynamic team.
In this role, you'll support the full employee lifecycle-from onboarding to offboarding-and help ensure our people processes and activities are executed seamlessly. You'll work closely with the HR and operations teams to deliver a smooth and engaging employee experience.
If you're eager to learn, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you!
**Key Responsibilities:**
As our Human Resources Administrator, you will play a vital role in supporting the HR function and ensuring smooth day-to-day operations. Your responsibilities will include:
+ Managing all Human Resources administration tasks with accuracy and efficiency.
+ Maintaining a strong understanding of the Hospitality Industry General Award to ensure compliance.
+ Demonstrating proficiency in learning all Microsoft Office and HRIS systems
+ Assisting with onboarding activities for new hires, including job descriptions, paperwork, and system setup.
+ Ensuring all employment compliance standards are met, including maintaining Job Requisition and Personnel Files.
+ Validating and maintaining accurate personnel records across HR systems.
+ Following up on outstanding new hire documentation to ensure timely completion.
+ Processing resignations and ensuring timely removal of departing associates from relevant systems.
+ Preparing and coordinating monthly Take Care wellness activations for the hotel.
+ Supporting and helping lead Workplace Health and Safety meetings and initiatives.
**About You:**
+ Highly organized, detail oriented and focus on attention to detail
+ Handling sensitive employee matters with professionalism, confidentiality, and respect.
+ Prior experience in an administration, reception or HR role
+ Passion for people and culture, with a commitment to learning and professional growth.
+ Ability to work autonomously while being comfortable seeking support when needed
+ Collaborative mindset with a positive and flexible approach to work
+ Valid Police Check
+ Full Working Rights in Australia
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**Human Resources Executive**
The Ritz-Carlton, Melbourne
At The Ritz-Carlton, we are ladies and gentlemen serving ladies and gentlemen. Our Human Resources team plays a vital role in creating a workplace where our associates feel valued, supported, and inspired to be their best every day.
We are seeking a **Human Resources Executive** to join our Human Resources team. In this role, you will support the Director of Human Resources in all aspects of the HR function, ensuring our ladies & gentlemen's experience reflects the legendary genuine care and excellence synonymous with The Ritz-Carlton, truly enlivening The Employee Promise.
**Key Responsibilities**
+ Support all areas of HR including recruitment, onboarding, internal movements, employee relations, data entry, payroll, welfare and separations.
+ Deliver a seamless and welcoming onboarding experience for new ladies & gentlemen.
+ Assist and support management and the leadership team in handling and resolving HR issues with fairness and professionalism. Monitor and track employee relations matters, ensuring timely resolution and proper follow-up.
+ Ensure compliance in all hiring and recruitment processes with NES, HIGA, HBIA, company standards, and brand policies.
+ Respond promptly to L&G and management inquiries on HR programs, policies, and guidelines, providing accurate advice and guidance.
+ Review and maintain accurate employee records and files, including interview documents, visa and other personnel records.
+ Assist with the logistics and administration of the associate engagement survey, ensuring smooth coordination and follow-up.
+ Support Take Care and engagement initiatives, fostering a culture of connection, recognition, and wellbeing.
+ Man the HR front desk, assisting with inquiries, phone calls, and general administrative support.
+ Train and mentor HR interns, nurturing future HR professionals in line with the brand's service philosophy.
**About You**
+ Tertiary study in Human Resources
+ A strong communicator with exceptional interpersonal skills and a genuine passion for people.
+ Organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
+ Professional, proactive, and trusted for your discretion and reliability.
+ Prior experience in Human Resources or administration within a hotel or service-focused environment will be highly regarded.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

A Human Resources Advisor is responsible for supporting and advising management on proper policies and procedures to deliver an excellent Team Member experience while assisting with employee relations.
**What will I be doing?**
As a Human Resources Advisor, you are responsible for supporting and advising management on proper policies and procedures to deliver an excellent Team Member experience. A Human Resources Advisor will also be required to manage succession planning and employee relations. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Support and advise Managers on proper policies and procedures
+ Manage succession planning with senior managers during the bi-annual appraisal process
+ Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
+ Ensure absence monitoring is in line with company guidelines
+ Maintain online personnel system, payroll system, and monthly reporting
+ Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
+ Assist in determining departmental training requirements
+ Ensure completion of training for hotel security, fire regulations and other health and safety legislation
+ Assist in the organisation of Team Member social events
+ Work with local organisations and schools to promote the hospitality industry
+ Promote and endorse Team Member benefits
+ Assist and resolve Team Member and management queries
**What are we looking for?**
A Human Resources Advisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in Human Resources Advisor or equivalent role
+ Positive attitude
+ Good communication and people skills
+ Committed to delivering a high level of customer service, both internally and externally
+ Excellent grooming standards
+ Flexibility to respond to a range of different work situations
+ Ability to work under pressure
+ Ability to work on their own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Qualified or working towards qualification, or equivalent
+ Knowledge of hospitality
+ Good knowledge of employment law and employee relations
+ IT proficiency **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Human Resources_
**Title:** _Human Resources Advisor_
**Location:** _null_
**Requisition ID:** _HOT0C05S_
**EOE/AA/Disabled/Veterans**

Global Vision Recruitment on behalf of JYGA Cleaning Pty Ltd



Position: Human Resources Adviser

Salary: $80,000 - $85,000 per annum plus 12% superannuation

Hours: 38 hours per week

Mode: Full-time

Location: South Australia

Experience required: Minimum 2 years experience in a Human Resources Adviser or Generalist role



About JYGA Cleaning Pty Ltd

At JYGA Cleaning Pty Ltd, we are passionate about providing high-quality commercial and vehicle cleaning services that are sustainable, reliable, and focused on making a positive impact for every client. We have two departments of trained and equipped teams with team leaders, supervisors and managers that establish routines that satisfy our partners and guarantee optimal services. We prioritize integrity, teamwork, and innovation, setting us apart as an industry leader. Join our team and make a real difference!



Purpose of the Role

The Human Resources Adviser supports the company’s operations by developing, implementing, and advising on human resource strategies that align with business objectives. This role provides professional advice to management and staff on recruitment, employee relations, performance management, training, and workplace compliance, ensuring a positive, productive, and legally compliant work environment.



Key Responsibilities

HR Strategy and Advisory

• Advise management on HR policies, workforce planning, employee relations, and compliance with employment legislation.

• Develop and implement HR initiatives that align with company objectives and support long-term workforce capability.

• Provide strategic input to senior leadership on organizational culture, retention, and performance improvement.



Employee Relations and Compliance

• Act as the primary liaison between employees and management, addressing grievances, disciplinary matters, and workplace issues.

• Ensure compliance with the Fair Work Act 2009, Modern Awards, and company policies.

• Review and update HR procedures and employment documentation to ensure ongoing legal and regulatory compliance.



Recruitment and Onboarding

• Manage the end-to-end recruitment process including advertising, shortlisting, interviewing, and selection in coordination with operations managers.

• Design and oversee effective onboarding and induction programs that ensure smooth integration of new employees.

• Support workforce planning by identifying staffing needs and advising management on resource allocation.



Performance Management and Development

• Oversee the performance appraisal process, ensuring fairness, transparency, and consistency across departments.

• Identify training needs and coordinate professional development programs to support employee growth and retention.

• Advise and coach supervisors on performance improvement plans and employee engagement initiatives.



HR Reporting and Data Management

• Maintain accurate and confidential employee records in the HR information system.

• Generate HR reports and analyze metrics (e.g., turnover, training outcomes, absenteeism) to support data-driven decision-making.

• Present HR KPIs to management to inform strategic planning and continuous improvement.



Employee Engagement and Culture

• Promote diversity, equity, and inclusion initiatives across the workforce.

• Lead employee engagement activities aimed at improving satisfaction, retention, and overall morale.

• Contribute to organizational development projects that strengthen company culture and operational efficiency.



Skills and Experience

• Minimum of 2 years’ experience in a Human Resources Adviser or Generalist role.

• Previous experience managing HR functions in the cleaning, facilities, or service industry is highly regarded.

• Strong understanding of Australian workplace relations and Fair Work compliance.

• Excellent interpersonal, written, and verbal communication skills in both English and Spanish.

• Demonstrated ability to lead, influence, and build trust across diverse teams.

• Proficiency in HR software and data analysis for reporting and performance tracking.

• Ability to work effectively in a fast-paced, dynamic environment.

• Proven capability to design and implement training programs that align with business needs.



Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• Diploma or postgraduate studies in Human Resource Management (desirable).



Why Join JYGA Cleaning Pty Ltd

• Be part of a company that values sustainability, teamwork, and continuous improvement.

• Collaborate in a dynamic environment where your work directly impacts organizational success.

• Competitive salary package and opportunities for professional growth.



Other Requirements

• Willingness to travel to various worksites across South Australia as required.

• Current valid driver’s licence.



If you are a proactive and dedicated HR professional looking to contribute to a company that values people, integrity, and growth, we encourage you to apply.

Hungry, Humble, Honest, with Heart.
The Opportunity
We have an exciting career opportunity for a **Senior Employee Relations Partner** to join our Global Employee Relations team as a regional lead for Asia. In this key role on a people-focused ER team, you will apply your deep expertise in investigations, performance management, conflict resolution, and Employee Relations best practices - combined with data analytics and program management skills - to deliver high-quality ER support across a diverse, global workforce.
You'll collaborate closely with our talented People Business Partners, highly qualified Employment Counsel, Compliance, and business leaders to foster a positive and ethical workplace culture that reflects Nutanix core values and culture principles. This is a highly visible, people-focused role with significant impact on both the employee and leadership experience.
About the Team
The Global Employee Relations team is a passionate group of professionals dedicated to maintaining a positive and productive work environment across Nutanix's global footprint of ~7,800 employees. In the Asia Pacific & Japan (APJ) region, we support over 650 employees across 12 countries.
We work as a collaborative, connected team that values knowledge-sharing, continuous learning, and mutual support. You will report directly to the Senior Director & Global Head of Employee Relations, based in San Jose, California, and partner closely with colleagues worldwide to drive consistency, fairness, and impact in our ER practices.
Your Role
In this role, you will independently lead and/or support a wide range of ER initiatives across the Asia region, including:
+ **Investigations & Case Management**
+ Lead workplace investigations, including interviews, evidence review, findings, documentation, and remediation recommendations.
+ Partner with leaders, People Business Partners, Legal, and other stakeholders to resolve ER cases, including corrective actions and workplace accommodations.
+ Leverage expertise in trust-building, integrity, discretion to influence decisions and guide outcomes with fairness.
+ **Conflict Management & Advisory**
+ Apply strong conflict management skills to help employees and managers navigate complex situations.
+ Act as a trusted advisor who can diffuse tension, facilitate dialogue, and work toward constructive resolution.
+ Provide consultative guidance and strategic thought partnership on ER matters, application of Nutanix policies and core values, and promoting a positive employee experience across multiple countries in Asia.
+ **Data & Insights**
+ Serve as an ER data subject matter expert, optimizing ER tools, dashboards, and reporting.
+ Analyze ER trends and recommend data-driven process and program improvements.
+ **Programs & Enablement**
+ Design and deliver training, presentations, and workshops.
+ Support global and regional ER programs, such as implementation of case management systems, process enhancements, and compliance initiatives.
+ **Special Projects**
+ Lead or contribute to global ER initiatives and projects to enhance team effectiveness, scalability, and employee experience.
What You Will Bring
+ Bachelor's degree or local undergraduate equivalent required in a related field; advanced degree preferred.
+ 15+ years of either Employee Relations, Human Resources or Employment Law experience in high-tech or fast-paced industries, with extensive experience across Asia.
+ Strong knowledge of employment law practices and deep understanding of cross-cultural nuances across the Asia Pacific region including China, ASEAN, ANZ, Korea, Japan, and India.
+ Strong expertise in investigations, conflict resolution, corrective action, workplace accommodations, and labor law application.
+ Sound judgment and discretion, with a demonstrated passion for resolving conflict and fostering productive relationships at all levels of the organization, including the ability to instill a sense of fairness and empathy.
Work Arrangement
Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Remote work could be consider as well. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.
We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At The Ritz-Carlton, Melbourne, our Ladies and Gentlemen are the most important resources in our service commitment to our guests. The **Assistant Human Resources Manager** plays a vital role in nurturing this belief by supporting the strategic and operational effectiveness of the Human Resources function.
This role assists the Director of HR on overseeing all HR functions, and partners closely with department leaders to bring The Ritz-Carlton Credo & Employee Promise to life.
You will oversee daily HR operations, guide leaders in talent management, support learning initiatives, champion compliance and Take Care programs. Through thoughtful leadership and emotional intelligence, you will help sustain a workplace built on trust, respect, and genuine care.
**CANDIDATE PROFILE**
**Education and Experience**
+ 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years of work experience required.
+ Technical knowledge of MHUB, ADP, Emplive highly regarded
+ Deep understanding of HIGA, HBIA, NES, Workers Compensation
**CORE WORK ACTIVITIES**
**Assisting in Managing Recruitment and Hiring Process**
- Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.
- Assists in establishing and maintains contact with external recruitment sources.
- Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.
- Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.
- Assists in monitoring candidate identification and selection process.
- Performs quality control on candidate identification/selection.
**Assisting in Administering and Educating Employee Benefits**
- Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
- Assists with unemployment claim activity reports.
- Attends unemployment hearings and ensures property is properly represented, as needed.
**Assisting in Managing Employee Development**
- Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Ensures employees are cross-trained to support successful daily operations.
- Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.
- Ensures attendance by all new hires and participation of the leadership team in training programs
- Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.
**Assisting in Maintaining Employee Relations**
- Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
- Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
- Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner
- Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
- Partners with Loss Prevention to conduct employee accident investigations, as necessary.
- Communicates performance expectations in accordance with job descriptions for each position.
**Assisting in Managing Legal and Compliance Practices**
- Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.
- Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.
- Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.
- Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).
- Communicates property rules and regulations via the employee handbook.
- Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.
- Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now!
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.
Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.