17 Employee Relations jobs in Australia

Guest Relations Executive
Job ID

Posted
02-Sep-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
Brisbane - Queensland - Australia
+ **Provide world-class customer service to CBRE employees, clients and visitors**
+ **Work in a fast paced and collaborative team environment**
+ **8 am - 4:30 pm based in Brisbane CBD, Land of the Turrbal and Yuggera People**
**About the role:**
+ Manage first impressions of our CBRE Brisbane Head Office with tasks including, greeting guests, coordinating hospitality requests, directing calls, arranging security access, mail management, and transportation bookings.
+ Assume responsibility for the efficient and effective operations of our client space and communal team environments, scheduling and preparing meeting and conference rooms, placing catering orders, securing technological equipment and liaising with facilities management teams.
+ Provide support to the Office Manager with coordination of internal and external events.
+ Perform general administrative and financial tasks, daily office operations and support on exciting social initiatives.
+ As our guest relations executive you can expect to be part of a busy and social team that work together collaboratively.
**About you:**
+ Previous experience in a Front of House, Corporate Reception or Guest Services role
+ Immaculately presented you will possess a professional and welcoming approach
+ A team player with strong customer service experience and superior communication skills
+ Strong attention to detail with the ability to remain calm under pressure
+ Demonstrate superior organisational skills by effectively handling multiple tasks, setting priorities, and anticipating the needs of the CBRE team and clients.
+ Intermediate Microsoft office skills.
**What's in it for you:**
+ Work with a global leader in the real estate industry
+ Ongoing training, development, and career growth opportunities
+ Certified Family Inclusive Workplace with policies and programs to support employees
+ Access to a wide range of educational, financial, lifestyle, health and wellbeing benefits
+ Corporate partnerships, discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days
**About us:**
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.  
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service, and excellence - and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you can chart your own course and realize your full potential.
**Can we inspire you to join us?**
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
**_If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process._**
The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
**Applicant AI Use Disclosure**
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
We look forward to hearing from you! #WeAreCBRE
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

EOI: Guest Relations
Job ID

Posted
13-Feb-2025
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Perth - Western Australia - Australia
+ **Join CBRE a global leader in Commercial Real Estate**
+ **Work Your Way - Part time opportunity**
+ **Perth | Land of the Whadjuk Nyoongar people**
We are looking for someone who is after part time work in the corporate sector to join our Work Your Way community to work with a renowned, prestigious financial institution.
It's your dedication to customer service, exceptional work ethic and strong people skills, that give you everything you need to deliver an amazing guest experience in the workplace.
**The Opportunity:**
+ Be the heart of the workplace and first point of engagement with customers
+ Elevate the customer experience through managing all guest arrivals and lobby hosting for a seamless arrival experience
+ Co-ordinate same day catering, audio visual and equipment requirements requested
+ Management of workspace, ensure operational standards are maintained and improved
+ Regain work-life balance with this part time opportunity: 7-day fortnight roster
**Our ideal person:**
+ Charismatic and empathetic individual who embodies the values of the company
+ Service-centric professional who is energetic, positive and confident
+ Approachable and skilled in building genuine rapport and fostering positive relationships
+ Is able to think quickly on their feet and problem solve
+ Works effectively in a team environment
+ Has intermediate skills in Microsoft Office Packages - Word, Excel, Outlook
+ Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
**What's in it for you?**
+ Earn money while making invaluable industry connections
+ Gain hands-on experience while working for one of our top financial clients
+ Rewarding career development opportunities across CBRE with free training and ongoing professional support
+ Being part of global leader who is dedicated to recognising and rewarding our employees in-line with the Company's RISE Values
Join our Community of Flexible Workers
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.
Our roles are full of opportunity, experience, and collaboration. If you haven't followed a traditional journey to get where you are, that's okay. We value all types of experience- the diversity and variety is what makes us unique.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Requisition ID: **
+ **Relocation Authorized: National - Camp**
+ **Telework Type: Full-Time Office/Project**
+ **Work Location: Karratha WA**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
# Project Overview:
Pluto Train 2 is the expansion of a second LNG train at the existing Pluto LNG onshore facility near Karratha in Western Australia run by Woodside Energy.
Pluto Train 2 will process Scarborough gas and have an LNG capacity of ~5 million tonnes per annum. As part of the construction of Pluto Train 2, additional domestic gas infrastructure will be installed to increase capacity to ~225 Terajoules per day.
Woodside Energy has selected Bechtel to deliver the Engineering, Procurement, Construction and Commissioning scope of work for Pluto Train 2.
Woodside Energy is Australia's leading natural gas producer, and Bechtel is excited to be working with this key customer to help meet the increasing global demand for LNG as a transitional energy source.
# Job Summary:
Bechtel is now accepting applications from fields of Human Resources, Business or other relevant discipline undergraduates to join our 2025 - 2026 Summer Intern Program located at our Energy project Pluto Train 2, located in Karratha, Western Australia. Bechtel's internship program was created to cultivate real-life industry interest based on hands-on experience. Many new university graduate hires began their careers at Bechtel as a student intern.
During this time, you will be rotating between the Human Resources and Employee Relations departments, and you'll see first-hand how our business works and take on tasks related directly to the construction of the project and internal initiatives, all which will give you valuable industry experience all while having a real impact on our organization. Interns work in our multidisciplinary teams, under a dedicated supervisor who will be responsible for providing you with a full and busy workload, whilst also ensuring we provide you with the best experience possible during your time with us. Interns will work a 3:1 roster and during their swing will be accommodated in the projects Red Dog Village Camp.
Our internships run as a 12-week program over the university summer holidays commencing on Monday **24 November 2025** . This is a FIFO opportunity from Perth, Western Australia to Karratha, Western Australia on a 3weeks on / 1week off roster for the duration of the program.
+ Applicants must be in their second or third year of their degree at an accredited university in one of the fields list above, and,
+ Be an Australian citizen or have the right to permanently work and remain in Australia without sponsorship, and,
+ Be able to pass any pre-employment requirements such as a drug screen and background check.
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**#LI-ST1**
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
**Leading Guest Services Teams**
- Utilises interpersonal and communication skills to lead, influence, and encourage the Executive Lounge team; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
**Maintaining Guest Services and Front Desk Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Strives to improve service performance.
- Provides immediate assistance to guests as requested.
- Ensures employees understand customer service expectations and parameters.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
**Implementing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Manages payroll administration.
**Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Participates in employee progressive discipline procedures.
- Uses all available on the job training tools for employees.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises on-going training initiatives and conducts training when appropriate.
- Participates in the employee performance appraisal process, providing feedback as needed.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Maintains high visibility in public areas during peak times.
- Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
- Performs Front Desk duties in high demand times.
**Education and Experience**
- High school diploma or equivalent; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**About Hilton Melbourne Little Queen Street**
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.
**About the role**
Leading the way with your passion for hospitality and customer service you will be responsible for mentoring and coaching the team of Front Office Guest Service Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service. Reporting to the Front Office Manager, you will enjoy working as part of a team in a fast-paced environment, on a rotating shift basis. Your daily duties will include:
+ Assisting the Front Office Manager with the management and support of daily Front Office Operations
+ Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded
+ Handle guest requests, inquiries and complaints promptly
+ Handle any management issues or emergencies that arise, record and resolve as necessary
+ Assisting with Maintenance and Housekeeping related concerns outside business hours
+ Assisting with Reservations quality checks and inventory management
+ Maximise sales revenues through up-selling and marketing programs within the department
+ Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
**What are we looking for?**
+ A minimum of 1 year experience in a leadership front office role in a similar sized hotel
+ Fluent in English and able to communicate professionally with guests and team members, both in person and over the telephone
+ Excellent leadership, inter-personal, training and development skills
+ A passion for delivering exceptional guest experiences
+ Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
+ Well-presented, organised and calm personality
+ High level of IT skills, including Excel and Word
**Hilton Employee Benefits**
+ Worldwide travel discounts at unbelievable rates for you and your friends and family!
+ 25% off Food & Beverage in the hotels.
+ Free dry cleaning for your uniform
+ Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
+ A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
+ Team Member Recognition Programs, including monthly celebrations and quarterly team events.
+ Hilton's 2030 corporate social responsibility goals, volunteering and community engagement opportunities.
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BKR8_
**EOE/AA/Disabled/Veterans**

**A Warm Welcome Starts with You**
At DoubleTree by Hilton Hobart, we believe every guest experience begins with our Team Members - and our Human Resources team plays a central role in supporting their growth, wellbeing, and success. We're now seeking an engaging and highly organized **Human Resources Coordinator** to help us champion our workplace culture and deliver best-in-class HR support.
- - -
**What Will You Be Doing?**
As our HR Coordinator, you'll be more than administrative support - you'll be a go-to contact, a culture ambassador, and a trusted HR partner across the hotel. Your day-to-day responsibilities will include:
+ Supporting recruitment, onboarding, and Team Member lifecycle processes
+ Coordinating training sessions, recognition programs, and team events
+ Assisting with compliance, record keeping, and reporting requirements
+ Managing general HR queries and providing first-level support to team members
+ Ensuring smooth daily HR operations including correspondence, filing, data entry, and document preparation
+ Upholding confidentiality and professionalism in all interactions
+
**What Are We Looking For?**
We're after someone who brings not just experience, but heart and initiative to the role. Ideally, you'll have:
+ Previous experience in an HR or people-focused admin role
+ A proactive and welcoming approach to internal and external stakeholders
+ Strong attention to detail and exceptional organisational skills
+ Excellent written and verbal communication
+ Confidence using Microsoft Office and HR systems (training provided)
+ An understanding of workplace confidentiality and ethical standards
+ Flexibility and a team-first attitude
**Bonus points if you also have:**
+ Experience in hospitality or a similar service-driven environment
+ Familiarity with Australian employment regulations
- - -
**Why Join Hilton?**
Working with Hilton means becoming part of a global brand that's renowned for putting people first. We offer:
+ Access to Hilton's Team Member Travel Program with discounted rates worldwide
+ Career development support and learning opportunities
+ A workplace culture that celebrates recognition, inclusion, and teamwork
+ Competitive salary and staff benefits
+ The opportunity to contribute to Hilton's vision: _ "To fill the earth with the light and warmth of hospitality." _
_ For a full copy of the position description or to ask any questions, please contact April Brown (HR Manager) at april .com. _
**Job:** _Human Resources_
**Title:** _Human Resources Coordinator_
**Location:** _null_
**Requisition ID:** _HOT0BWVX_
**EOE/AA/Disabled/Veterans**

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Join The Westin Perth as our next Human Resources Manager!**
_Shape an extraordinary workplace where wellbeing, culture, and talent thrive._
Are you passionate about empowering people, building dynamic teams, and driving a positive workplace culture? At The Westin Perth, part of the Marriott International family, we're searching for a dedicated Human Resources Manager who lives and breathes hospitality excellence and associate engagement.
This role is much more than HR; it's about becoming a champion for our people, fostering wellbeing, and cultivating a vibrant culture where every team member feels valued and inspired daily.
**What You'll Do:**
Reporting to the Cluster Director of Human Resources, you'll be a key leader in our hotel team. You'll take the helm of recruitment, performance management, and training programs, ensuring our associates have everything they need to succeed and grow. Your expertise will directly influence our business success by nurturing and supporting our incredible team while keeping compliance and best practices top of mind.
**What We're Looking For:**
+ Experience in human resources or management operations within hospitality or related sectors
+ Strong people skills and a proven ability to develop talent and support career growth
+ A proactive, positive approach to building culture and associate wellbeing
+ Passion for fostering diversity, inclusion, and engagement initiatives
**Why The Westin Perth?**
We believe our associates are our greatest asset, and we are committed to supporting you with a competitive package that truly rewards your dedication:
+ Attractive Salary + Superannuation + Performance Bonus
+ Comprehensive Health Insurance coverage
+ Access to mPERKS: enjoy special discounts on dining, accommodation, retail, and wellness across Marriott properties worldwide
+ Paid Birthday Leave to celebrate your special day
+ Flexible work arrangements designed around your life's needs
+ Career development with world-class training programs and opportunities to grow within Marriott's global network
+ Supportive team culture focused on wellbeing, mental health resources, and engagement activities
**Work with Us**
At The Westin Perth, you're not only joining a workplace, you're joining a community. We live by the Marriott International Values of respect, fairness, and inclusion every day. Your leadership will help us continue to deliver exceptional experiences, not just to our guests, but to our associates too.
Are you ready to take your career to new heights with a brand that truly cares? Apply today and be part of something extraordinary.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Human Resources
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin Brisbane & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Human Resources Administrator** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam and **become** the best version of you.
**Role Overview:**
Are you genuinely curious and passionate about people and culture? We're looking for a Human Resources Administrator who's ready to launch their career in HR and grow with a dynamic team.
In this role, you'll support the full employee lifecycle - from onboarding to off boarding - and help ensure our people processes and activities are executed seamlessly. You'll work closely with the HR and operations teams to deliver a smooth and engaging employee experience.
If you're eager to learn, thrive in a fast-paced environment, and want to make a meaningful impact, we'd love to hear from you!
**Key Responsibilities**
As our Human Resources Administrator, you will play a vital role in supporting the HR function and ensuring smooth day-to-day operations along with driving a positive culture for our associates. Your responsibilities will include:
+ Managing all Human Resources administration tasks with accuracy and efficiency
+ Maintaining a strong understanding of the Hospitality Industry General Award to ensure compliance
+ Demonstrating proficiency in Microsoft Office and HRIS systems such as ADP, Emplive, and Mhub
+ Assisting with onboarding activities for new hires, including job descriptions, paperwork, and system setup
+ Ensuring all employment compliance standards are met, including maintaining Job Requisition and Personnel Files
+ Validating and maintaining accurate personnel records across HR systems
+ Following up on outstanding new hire documentation to ensure timely completion
+ Processing resignations and ensuring timely removal of departing associates from relevant systems
+ Preparing and coordinating monthly Take Care wellness activations for the hotel
+ Supporting and helping lead Workplace Health and Safety meetings and initiatives
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Handling sensitive employee matters with professionalism, confidentiality, and respect
+ Prior experience in an administration, reception or HR role
+ Passion for the hospitality industry, with a commitment to learning and professional growth
+ Ability to work autonomously while being comfortable seeking support when needed
+ Collaborative mindset with a positive and flexible approach to work
+ Valid Police Check
+ Full Working Rights in Australia
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin Brisbane and Four Points by Sheraton Brisbane, and be part of our dedication to excellence in service and operational efficiency.
We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity. Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information** Part Time
**Job Number**
**Job Category** Human Resources
**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions.
In this Cluster role the **Human Resources Administration** role will report to the Cluster Human Resource Manager and work closely with the HR Coordinator to support all HR functions for AC by Marriott Southbank Hotel and Melbourne Marriott Hotel Docklands.
This is a **Part Time role** equivalent to 20 - 25 hours per week.
**Position Description**
**Recruitment**
+ Assist the HR Manager and HR Coordinator with the recruitment process; post job requisitions, review candidates, conduct phone screens, coordinate interviews and follow up on applications.
+ Process applications on mHUB to generate Associate IDs; troubleshoot any issues.
+ Assist with internal transfers and external hires.
+ Assist with the coordination of pre-hire checks. Notify applicants of results. Schedule and track orientation.
**Onboarding and Offboarding**
+ Assist the HR Coordinator with on-boarding activities for new hires (new hire set-up, job descriptions, paperwork).
+ Follow all employment compliance standards for newly hired employees (I9, Job Requisition Files, Personnel Files, etc.)
+ Maintain and validate all personnel records in HR Systems (ADP, Emplive, Mhub.)
+ Follow-up on all outstanding new hire paperwork.
+ Assist the HR Coordinator with processing resignations and ensure Associates are removed from relevant systems.
**Training**
+ Generate learning reports to track training compliance, learning, and development.
+ Assist with coordinating training sessions for Associates.
**Associate Relations**
+ Support with promoting TakeCare events for hotel Associates.
+ Communicate with the wider hotel about Associate activations.
+ Celebrate Associate birthdays, anniversaries and organize monthly awards.
+ Assist with the facilitation of the Marriott International Engagement Surveys to ensure 100% completion.
+ Respond to general inquiries, questions, and requests from Associates about the company, the brand, Human resources processes, policies, and guidelines.
**Administration**
+ Assist HR Manager and HR Coordinator with all administrative tasks.
+ Ensure uniform compliance, organizing the uniform room and sorting Associate laundry.
+ Ensure Canteen is restocked.
+ Maintain back of house cleanliness and signage.
**Compliance**
+ Assist management with HR Audits. Maintain tracking systems to ensure all audits are completed timely and accurate. Assist with department LOA procedures and processes.
+ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading.
+ and editing written information to ensure accuracy and completeness.
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Prior experience in an administration, reception or HR role
+ Experience or understanding of a hotel environment
+ Strong knowledge of employment law
+ Maintain confidentiality and professionalism at all times
+ Working rights in Australia
**Our Benefits**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.