15 Employee Relations jobs in Australia

A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience.
**What will I be doing?**
As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
·Manage Front Desk operations to ensure exceptional guest service and seamless shift transitions including meet, greet and direct Guests who enter the lobby area
·Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements
·Lead and mentor the team, including rostering, training, and performance reviews.
·Handle guest feedback, complaints, and special requests with professionalism and initiative.
·Liaise with departments such as Housekeeping, Engineering, and Food & Beverage to ensure service excellence & maintain good communication and work relationships in all hotel areas
·Ensure compliance with Workplace Health & Safety, licensing, and RSA obligations.
·Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations
·Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge
·Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate
·Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest
·Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget
·Maintain staffing levels to meet business demands
·Oversee emergency procedures and act as Fire Panel and EWS System controller during shifts.
·Maintain security of hotel systems, keys, and guest data.
·Uphold and promote brand standards and guest loyalty programs.
·Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous experience in a customer service function
+ An ability to listen and respond to demanding Guest needs
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Flexibility to respond to a variety of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ Previous experience in a customer service function or a similar role
+ A passion for delivering an exceptional level of Guest service
+ High level of IT proficiency
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
+ **Salary 76,515 per annum**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Relations Manager_
**Location:** _null_
**Requisition ID:** _HOT0BSRZ_
**EOE/AA/Disabled/Veterans**

**Requisition ID: 285500**
+ **Relocation Authorized: National - Camp**
+ **Telework Type: Full-Time Office/Project**
+ **Work Location: Karratha WA**
# Extraordinary teams building inspiring projects:
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .
# Project Overview:
Pluto Train 2 is the expansion of a second LNG train at the existing Pluto LNG onshore facility near Karratha in Western Australia run by Woodside Energy?
Pluto Train 2 will process Scarborough gas and have an LNG capacity of ~5 million tonnes per annum. As part of the construction of Pluto Train 2, additional domestic gas infrastructure will be installed to increase capacity to ~225 Terajoules per day?
Woodside Energy has selected Bechtel to deliver the Engineering, Procurement, Construction and Commissioning scope of work for Pluto Train 2?
Woodside Energy is Australia's leading natural gas producer, and Bechtel is excited to be working with this key customer to help meet the increasing global demand for LNG as a transitional energy source.
# Job Summary:
As an Employee Relations Representative, you will be responsible for the interpretation and application of the relevant federal and state employment legislation. You will provide advice and administer the Pluto Train 2 Project Agreement. The Employment Relations team works closely with supervision, craft professionals and trade unions to drive meaningful outcomes and proactively mitigates various industrial relations risks. As part of the larger Workforce Services team, you will assist the team with questions relating to the Project Agreement and their application to Training, Payroll, and Recruitment.
# Major Responsibilities:
+ Works as part of a team to manage industrial and employee relations and communication to the workforce on an industrial construction site.
+ Case management of craft personnel.
+ Auditing of subcontractor employment relations management plan (ERMP) and audit of internal timekeeping.
+ Pro-actively supporting the implementation of the Project's environmental, safety and health systems by attending Pre-Start and Toolbox meetings daily, immediately correcting observed breaches, unsafe acts or conditions and in the event that correction is not possible - reporting observed breaches, unsafe acts or conditions.
+ Analyses immediate and/or anticipated industrial related issues, working to resolve issues promptly through the dispute resolution processes whilst ensuring management are aware of any trends or reoccurring issues.
+ Interpretation and application of relevant state and federal legislation, in addition to the _Pluto Train 2 Project Agreement._
+ Assist Workforce Services Administrators as required with roster and leave management.
+ Processing of change of conditions of employment.
+ Proactive provision of advice and instruction (training) to Project professionals (staff) and craft professional (workforce) personnel in relation to the Project (industrial) agreements and their application/interpretation.
+ Supports Bechtel Legal representatives by developing documentation, if required, in support of industrial matters which may result in claims, industrial disputes, or cases documented by professional craft employees.
+ Leading the in-field (first) response to any industrial incident and/or action (in accordance with industrial risk mitigation strategies and industrial relations contingency plans).
+ Supervision and coordination of union right of entry visits, including assisting the Workforce Services Representatives to escort union organisers to and from the Project, including to and from respective meeting locations with Bechtel professional craft employees on site.
+ When required, presentation of the Workforce Services component of the Project Orientation/Site Induction, collaborating with the Project HSE team in delivery.
+ In conjunction with the on-site ES&H representatives, supporting the on-site implementation of Environmental, Safety and Health programs concerning direct professional craft employees.
+ Understanding and personally complying with Project environmental, safety and health philosophy, systems, and requirements.
+ Other tasks as designated by the Workforce Services Supervisor.
# Education and Experience Requirements:
+ Tertiary qualifications related to human resource management/industrial relations whilst highly regarded for this role. Previous experience in an employee relations leadership/management role on a construction project will also be highly regarded.
+ Eight years of experience performing employee or industrial relations management, human resources, or similar functions in a construction company, EPC, or similar industry.
+ Experience and demonstrated success in human resources, industrial or employee relations, Workforce Services type roles on a construction site.
# Required Knowledge, Skills and Abilities:
+ Good analytical and judicious planning skills: able to prioritize, pivot and respond to conflicting priorities.
+ Excellent oral and written communication skills.
+ Proficient use of Microsoft Office software.
+ Previous employment relationships, employee or industrial relations, construction trades, leadership skills.
+ HSE legislative knowledge will also be highly regarded.
+ Experience and demonstrated success in human resources, industrial or employee relations, Workforce Services type roles on a construction site.
+ Must have the right to work in Australia and Training experience within an industrial environment is preferred.
# Additional Information:
_This position has responsibilities that include exposure to changing environmental, construction, and operational conditions, which may include: extensive walking in and around an active construction and/or operations site, climbing ladders, working at heights from work platforms including scaffolding, and mobile elevating work platforms (MEWPs), use of personal fall arrest equipment, walking and working on uneven surfaces, working in constricted and/or confined spaces, variable work shifts (e.g., day, night, weekends, 1st, 2nd, 3rd shift, etc.), and work in inclement weather. Some lifting may be required. Candidate must be able to use standard issued Personal Protection Equipment (PPE) required for each assigned task (i.e. respirator, harness, life vest, hearing protection, etc.)._
_The Pluto Train 2 Project is a Major Hazard Facility meaning this is a non-smoking site and no tobacco products i.e. cigarettes, vapes, lighters, tobacco - are permitted to be brought to the site._
# Total Rewards/Benefits:
For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards
# Diverse teams build the extraordinary:
As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.
We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.
**#LI-JC1**
**_Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to_** ** **

**Additional Information**
**Job Number** 25111927
**Job Category** Rooms & Guest Services Operations
**Location** Sydney Harbour Marriott Hotel at Circular Quay, 30 Pitt Street, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
**Leading Guest Services Teams**
- Utilises interpersonal and communication skills to lead, influence, and encourage the Executive Lounge team; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Celebrates successes and publicly recognizes the contributions of team members.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
**Maintaining Guest Services and Front Desk Goals**
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals.
- Strives to improve service performance.
- Provides immediate assistance to guests as requested.
- Ensures employees understand customer service expectations and parameters.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
**Implementing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Manages payroll administration.
**Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Participates in employee progressive discipline procedures.
- Uses all available on the job training tools for employees.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises on-going training initiatives and conducts training when appropriate.
- Participates in the employee performance appraisal process, providing feedback as needed.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Maintains high visibility in public areas during peak times.
- Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
- Performs Front Desk duties in high demand times.
**Education and Experience**
- High school diploma or equivalent; 2 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

EOI: Guest Relations
Job ID
206589
Posted
13-Feb-2025
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
Perth - Western Australia - Australia
+ **Join CBRE a global leader in Commercial Real Estate**
+ **Work Your Way - Part time opportunity**
+ **Perth | Land of the Whadjuk Nyoongar people**
We are looking for someone who is after part time work in the corporate sector to join our Work Your Way community to work with a renowned, prestigious financial institution.
It's your dedication to customer service, exceptional work ethic and strong people skills, that give you everything you need to deliver an amazing guest experience in the workplace.
**The Opportunity:**
+ Be the heart of the workplace and first point of engagement with customers
+ Elevate the customer experience through managing all guest arrivals and lobby hosting for a seamless arrival experience
+ Co-ordinate same day catering, audio visual and equipment requirements requested
+ Management of workspace, ensure operational standards are maintained and improved
+ Regain work-life balance with this part time opportunity: 7-day fortnight roster
**Our ideal person:**
+ Charismatic and empathetic individual who embodies the values of the company
+ Service-centric professional who is energetic, positive and confident
+ Approachable and skilled in building genuine rapport and fostering positive relationships
+ Is able to think quickly on their feet and problem solve
+ Works effectively in a team environment
+ Has intermediate skills in Microsoft Office Packages - Word, Excel, Outlook
+ Previous room booking, concierge, reception and/or coordination experience in a corporate reception, five star hotel or premium services environment is highly regarded
**What's in it for you?**
+ Earn money while making invaluable industry connections
+ Gain hands-on experience while working for one of our top financial clients
+ Rewarding career development opportunities across CBRE with free training and ongoing professional support
+ Being part of global leader who is dedicated to recognising and rewarding our employees in-line with the Company's RISE Values
Join our Community of Flexible Workers
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued and heard. Because when you belong, we all succeed.
Our roles are full of opportunity, experience, and collaboration. If you haven't followed a traditional journey to get where you are, that's okay. We value all types of experience- the diversity and variety is what makes us unique.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
We look forward to hearing from you!
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

**Additional Information** Part Time
**Job Number** 25129750
**Job Category** Human Resources
**Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia, 3008VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions.
In this Cluster role the **Human Resources Administration** role will report to the Cluster Human Resource Manager and work closely with the HR Coordinator to support all HR functions for AC by Marriott Southbank Hotel and Melbourne Marriott Hotel Docklands.
This is a **Part Time role** equivalent to 20 - 25 hours per week.
**Position Description**
**Recruitment**
+ Assist the HR Manager and HR Coordinator with the recruitment process; post job requisitions, review candidates, conduct phone screens, coordinate interviews and follow up on applications.
+ Process applications on mHUB to generate Associate IDs; troubleshoot any issues.
+ Assist with internal transfers and external hires.
+ Assist with the coordination of pre-hire checks. Notify applicants of results. Schedule and track orientation.
**Onboarding and Offboarding**
+ Assist the HR Coordinator with on-boarding activities for new hires (new hire set-up, job descriptions, paperwork).
+ Follow all employment compliance standards for newly hired employees (I9, Job Requisition Files, Personnel Files, etc.)
+ Maintain and validate all personnel records in HR Systems (ADP, Emplive, Mhub.)
+ Follow-up on all outstanding new hire paperwork.
+ Assist the HR Coordinator with processing resignations and ensure Associates are removed from relevant systems.
**Training**
+ Generate learning reports to track training compliance, learning, and development.
+ Assist with coordinating training sessions for Associates.
**Associate Relations**
+ Support with promoting TakeCare events for hotel Associates.
+ Communicate with the wider hotel about Associate activations.
+ Celebrate Associate birthdays, anniversaries and organize monthly awards.
+ Assist with the facilitation of the Marriott International Engagement Surveys to ensure 100% completion.
+ Respond to general inquiries, questions, and requests from Associates about the company, the brand, Human resources processes, policies, and guidelines.
**Administration**
+ Assist HR Manager and HR Coordinator with all administrative tasks.
+ Ensure uniform compliance, organizing the uniform room and sorting Associate laundry.
+ Ensure Canteen is restocked.
+ Maintain back of house cleanliness and signage.
**Compliance**
+ Assist management with HR Audits. Maintain tracking systems to ensure all audits are completed timely and accurate. Assist with department LOA procedures and processes.
+ Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading.
+ and editing written information to ensure accuracy and completeness.
**About You**
+ Highly organized, detail oriented and focus on attention to detail
+ Prior experience in an administration, reception or HR role
+ Experience or understanding of a hotel environment
+ Strong knowledge of employment law
+ Maintain confidentiality and professionalism at all times
+ Working rights in Australia
**Our Benefits**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25122723
**Job Category** Human Resources
**Location** The Tasman a Luxury Collection Hotel Hobart, 12 Murray Street, Hobart, Tasmania, Australia, 7000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
Recently named one of The World's 50 Best Hotels, **_The Tasman, a Luxury Collection Hotel,_** Hobart immerses guests in its locale, through indigenous, rare and captivating experiences and unforgettable epicurean moments.
**The Opportunity**
We're looking for a deeply curious and passionate **Human Resources Advisor** to springboard their HR career. Join the Director of Human Resources curate an inclusive and positive employee experience and culture.
In this role you will provide support across the entire end-to-end employee lifecycle and ensure our people processes and activities are seamlessly executed.
**Profile**
+ Previous exposure and experience in a similar entry-level HR role
+ Excellent communication skills, essential for conveying important messages to associates and leadership
+ Strong administrative and data entry capabilities
+ Foundational knowledge or experience in Learning & Development
+ Ability to work autonomously while being comfortable seeking support when needed
+ Strong planning and reporting skills, with the ability to manage multiple work streams and a high attention to detail
+ Effective problem-solving and critical thinking skills, with sound judgment in dynamic environments
+ High proficiency in Microsoft Office programs and HRIS systems
+ Collaborative mindset with a positive and flexible approach to work
+ Availability to work on weekends if required
+ Valid Police Check
+ Full working rights in Australia
**Rewards for work, benefits for your lifestyle**
+ You will join a supportive, progressive team
+ You can be part of something unique - a rare opportunity to join HR team
+ A variety of generous benefits and discounts for Associates, Family and Friends across all Marriott properties worldwide
+ Vast career and learning and development opportunities
+ Wellbeing programs and initiatives
+ Enjoy the relaxed Hobart lifestyle with easy access to world-class events such as Dark MOFO, Tasmania's Taste of Summer, and the Sydney to Hobart Yacht Race.
Please submit your application now. We appreciate the time you have taken to apply and the effort that goes into an application process. Those successful in gaining an interview will be contacted directly.
**Connect your passions with a rewarding opportunity.**
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law_
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number** 25122717
**Job Category** Human Resources
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
At **Pier One Sydney Harbour** , we are committed to delivering exceptional experiences for our guests and our team. As a proud member of Marriott's Autograph Collection, we celebrate individuality, creativity, and excellence in everything we do.
We are seeking a **Human Resources Manager** to lead the day-to-day operations of our HR function. This role is pivotal in supporting our people strategy, driving associate engagement, and ensuring compliance with all relevant legislation and brand standards. You will partner closely with department leaders to attract, develop, and retain top talent, while fostering a workplace culture that reflects our values and enhances performance.
**Key Responsibilities** **Talent Acquisition & Workforce Planning**
+ Lead end-to-end recruitment processes, ensuring alignment with brand values and operational needs.
+ Build and maintain strong relationships with external recruitment partners and community networks.
+ Oversee onboarding processes to ensure a seamless and engaging new hire experience.
**Employee Engagement & Relations**
+ Promote a positive, inclusive, and high-performing workplace culture.
+ Provide guidance to leaders on performance management, associate relations, and conflict resolution.
+ Act as a trusted advisor to employees, supporting open communication and wellbeing.
**HR Operations & Compliance**
+ Maintain accurate and confidential employee records in accordance with legal and company requirements.
+ Ensure compliance with employment legislation, safety standards, and Marriott HR policies.
+ Manage Workers Compensation claims and support return-to-work processes.
**About You**
+ Tertiary qualification in Human Resources, Business Administration, or a related field preferred.
+ Minimum 3 years' experience in a Human Resources or operational leadership role, ideally within hospitality or a service-driven environment.
+ Strong knowledge of Australian employment law and HR best practices.
+ Excellent interpersonal, communication, and problem-solving skills.
+ Proven ability to build trust and influence across all levels of an organization.
+ A proactive, solutions-focused mindset with a high level of attention to detail.
**Why Join Pier One?**
+ Work in one of Sydney's most iconic waterfront locations.
+ Be part of a collaborative, high-performing team that values creativity and individuality.
+ Access Marriott's global benefits, including travel discounts, wellbeing programs, and career development opportunities.
+ Make a meaningful impact in a role where people and purpose come first.
**Ready to take the next step in your HR career?**
Apply now and bring your expertise to a team that's redefining boutique hospitality.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Career Area:**
Human Resources
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Caterpillar is looking for an experienced Human Resources Business Partner to join the team in Melbourne, Tullamarine.**
**About Caterpillar**
Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.
**Job Description:**
The position primarily supports a key segment of our organisations portfolio in Australia, working as part of a global diverse team driving our people strategy.
**Principle Duties and Responsibilities:**
In the Humans Resources generalist position you will perform a variety of HR duties of moderate complexity under general supervision and will be expected to apply demonstrated knowledge of HR policies and procedures.
**_Responsibilities vary, but may include any of the following:_**
+ Provide direction and communicate changes to employees and leaders in interpretation and application of employee-related policies, practices and procedures, as well as international laws if applicable, governmental regulations, and internal investigations to enhance consistency and maintain and improve the work environment of the department across Asia Pacific.
+ Assist leaders in addressing individual and organizational effectiveness issues
+ Develop and provide leadership, advice and education in areas such as: individual leadership development planning, general development planning input, new leader coaching and development, meaningful work, cultural change initiatives, and talent development
+ Prepare course material to further enhance our Leaders skills and run leadership training sessions.
+ Trusted advisor to leadership team within Caterpillar
+ Deploy strategic HR and diversity and inclusion initiatives to improve department results
+ Ability to create, maintain and deliver a change management and communication plan for project work.
+ Primarily manage a work unit of management/professional employees.
+ Oversee all communication activities for a specific business unit in Australia
**Qualifications:**
+ University degree or equivalent experience in required field.
+ Prior working experience in human resources function
+ Must be proficient in the full MS office suite
+ Must have full working rights
**Top candidates will have the following skills and attributes:**
+ Knowledge of countries' labor laws and regulations governing the Human Resources function.
+ Sound understanding of human resources policies, practices, and procedures.
+ Effective communicator with the ability to work across all levels of the organisation.
+ Excellent customer service.
+ Demonstrated ability to analyse situations, make decisions and take measured risks using available data as well as insight.
+ Proven ability to maintain high-level of confidentiality and dealing with sensitive issues.
+ Exposure to total rewards procedures is highly desirable
+ Must have a good communication skill both written and verbal
+ Experience with Workday, Teams and SharePoint is desired or other similar people management systems
**Benefits:**
+ Competitive remuneration package including a great bonus structure and share options
+ Intentional career development with exposure to global teams and markets.
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
_Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship._
**Posting Dates:**
July 30, 2025 - August 14, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

Location: Remote / Hybrid
br>Our client is seeking a reliable and proactive individual to assist their HR team with a variety of tasks, including employer branding, recruitment outreach, and internal communications.
This position is fully remote and perfect for someone who enjoys supporting people initiatives, contributing to creative projects, and working collaboratively with a team.

Responsibilities:
Assist the team with publishing job postings and tracking candidate applications
Help screen resumes and compile candidate shortlists for the team’s review < r>Support the scheduling and coordination of interviews between applicants and managers
Assist in maintaining and updating employee records and digital HR documents (e.g., onboarding materials, contracts)
Help draft internal announcements and HR communications as requested
Support the planning and coordination of team engagement activities or virtual events

Qualifications:
Familiarity with Canva, Google Workspace, or basic content planning tools (e.g., Trello, Notion)
Interest in social media, employer branding, and internal communication efforts
Good written communication skills and an eye for design
Prior experience assisting in HR, administration, or marketing is a plus — but not required < r>
Benefits:
Remote work with flexible hours
All necessary tools and templates are provided
Friendly, supportive, and collaborative team culture
Opportunities to learn and grow in HR and employer branding