57 Charity & Voluntary jobs in Australia

Description
Are you obsessed with solving challenging problems? Do you think outside of the box and challenge the status quo? Are you constantly looking for ways to improve your skills and your organization?
If so, we look forward to hearing from you!
As a Program Manager within Supply Chain, you will have the opportunity to own Sales & Operations (S&OP) planning at the highest level for Amazon's fulfillment business in Australia. You will have a holistic view of supply and demand within the Amazon fulfillment network and be an integral part in creating and implementing large scale strategic initiatives in inventory placement optimization, delivery speed, transportation cost, labor capacity management and more - all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.
Interfacing with AU FC Operations, Transportation, Business and Tech teams, you will be a key member of the AU Supply Chain team. The role demands strong analytical and mathematical capabilities. The candidate will analyze various supply chain data and metrics to define an intelligent inventory inbound/inventory placement/Short and Long term planning for Amazon's supply chain network to drive cost efficiency, he/she will also look into our fulfillment system/logic and optimize our outbound process. You'll be able to contribute directly to our customers' experience with the Amazon supply chain, impact placement of millions of units of inventory, and reduce fulfillment costs while maximizing free cash flow.
The responsibilities are as follows:
Here's an expanded version with more detailed responsibilities, maintaining Amazon's action-oriented and ownership-focused style:
Key Responsibilities for (S&OP - Planning Flexibility):
Labor Planning & Execution
- Own end-to-end execution of labor planning mechanisms, developing comprehensive input/output reporting and analytics to drive operational excellence and cost efficiency
- Implement data-driven decision-making processes to optimize workforce utilization and productivity metrics
- Design and maintain scalable labor planning tools that adapt to seasonal variations and business growth in line with topology, operations capability and FC capacitie
Strategic Partnership & Execution
- Partner with Operations NTP STL and cross-functional teams to deliver results against planning initiatives while maintaining the highest standards of execution
- Drive accountability through clear communication of performance expectations and metrics
- Develop and implement best practices that can be scaled across multiple sites and operations
Capacity Management & Optimization
- Lead capacity optimization by leveraging Dynamic Capacity Models to proactively identify constraints and drive resolution of operational and mechanical bottlenecks
- Create and maintain capacity forecasting models that account for volume fluctuations, seasonal peaks, and growth projections
- Establish early warning systems to identify potential capacity issues before they impact operations
Project Leadership
- Drive large-scale Throughput Improvement Projects (TIP) focused on enhancing network topology efficiency and operational performance
- Lead root cause analysis to identify improvement opportunities and develop action plans
- Design and implement pilot programs to test new operational concepts and processes
- Measure and report on project outcomes, ensuring alignment with business objectives
Strategic Initiative Development
- Develop and implement strategic initiatives including:
- Multi-capacity improvement programs to enhance operational flexibility
- Advanced workforce modeling and strategic staffing frameworks
- Innovative labor pool optimization strategies
- Infrastructure enhancement projects to support future growth
- Create business cases and ROI analyses for proposed initiatives
- Monitor and report on initiative progress, adjusting strategies as needed
Stakeholder Management & Communication
- Build and maintain strong partnerships with upstream/downstream stakeholders while serving as the primary liaison between regional operations, EF, MM & LM teams
- Facilitate regular cross-functional meetings to ensure alignment and remove barriers to execution
- Develop and maintain effective communication channels to share performance metrics and project updates
- Create executive-level presentations and reports to communicate strategic initiatives and results
Continuous Improvement & Innovation
- Identify and implement process improvements that drive operational efficiency
- Stay current with industry best practices and emerging technologies
- Mentor team members and share knowledge across the organization
- Drive innovation through experimentation and calculated risk-taking
Performance Management & Analytics
- Develop and track KPIs that measure the effectiveness of planning initiatives
- Create detailed performance reports and analytics dashboards
- Identify trends and patterns that impact operational performance
- Provide data-driven recommendations for performance improvement
The ideal candidate will demonstrate strong ownership mentality, analytical capabilities, and the ability to influence across all levels of the organization while delivering exceptional results in a fast-paced, dynamic environment.
Key job responsibilities
The broad mission of the S&OP team is to align and optimize the FC network plan for labor and capacity constraints, ideal placement and buy volumes, plan accuracy, and improve tools to automate the planning process. Each week S&OP provide an accurate short to medium term aggregate fulfillment plan (up to 13 weeks) for the AU Amazon fulfillment network. The plan reflects the projected fulfillment needs of the Retail/FBA teams and partners, and includes all inbound and outbound flows across the network. The FC leadership uses this plan in making decisions on full-time and temporary labor as well as in supporting other decisions within the FCs. Also, multiple teams in AU Supply Chain and Transportation organization consume our plan to make critical weekly decisions. The plan also serves as the basis for storage and throughput planning during peak periods. Each published plan should satisfy the best given conditions of labor, storage and throughput capacity requirements of the network while minimizing the total cost to serve customer.
A day in the life
Work backwards from our customers - Consumers, FC, Transportation Network to work out their pain points resulting from Forecast Variances. Understand and analyze root causes and influence stakeholders by connecting across the organization to put in corrective actions to improve upon daily and weekly plans in line with business strategy. Being dynamic and having bias for action is a must.
About the team
Team members are key facilitators across functions to meet Speed, Volume & Cost Goals for the organization. Hence, keeping stakeholders at front of mind at all times is a key principle within this Team. Balancing priorities is a must, however, being thorough, following up and closing the loop with stakeholders on actions, priorities, trade-offs, escalations and effectiveness is key. When problem solving we bring related programs together, spent time to analyze and root cause collectively and define follow up actions, align on responsibilities and take actions in line with our bandwidth. Passionate but empathetic describes S&OP Team.
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
If you are an experienced Supply Chain professional with a passion to innovate and contribute in a fast paced growing environment - you could be a good fit to join AU Supply chain team.
The Inbound Supply Chain Manager acts as bridge between business and operations teams and is responsible for seamless planning of inbound freight in to Fulfillment Centers and execution during peak and off peak periods while maximizing vendor and seller experience. This role involves driving critical decisions with cross functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. The candidate is expected to have exceptional analytical, planning and written/verbal communication skills.
We are open to hiring candidates to work out of one of the following locations:
Melbourne/Sydney
Key job responsibilities
- Set up processes to strengthen inbound supply chain planning with an objective of minimizing cost and maximizing customer/seller experience
- Be owner of seller and vendor experience in the supply chain organization
- Make the existing processes scalable by identifying and implementing available tools/automation
- Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
- Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences
- Program manage and drive decision making across cross functional teams and senior leadership
- Launch programms, monitor performance metrics, and report on the status of key objectives that affect deliverables
A day in the life
As an Inbound Supply Chain Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. You'll work closely with a range of Amazon colleagues to understand how they work, and what you and your teams can learn, as well as sharing your own expertise. Together, you'll identify exciting new opportunities and will take the lead when it comes to designing their implementation.
You'll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data-backed ways we could do things better.
Basic Qualifications
- Bachelor's degree
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- Experience defining program requirements and using data and metrics to determine improvements
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Supply Chain Program Manager
We're looking for an exceptional Supply Chain Strategy Manager to drive network optimization and design across our Australian fulfillment network. This is a high-impact role that will shape how millions of customers receive their packages while optimizing operational costs and efficiency.
Role Impact:
You'll lead strategic initiatives that transform our fulfillment network, focusing on:
- Optimizing delivery speed and cost through sophisticated network design
- Analyzing and implementing rate optimization strategies across transport modes
- Leading deep-dive analyses into fulfillment patterns and cost drivers
- Designing efficient middle-mile networks to reduce transit times and touches
- Planning and executing new site launches, including network integration strategy
Key Responsibilities:
- Design and optimize multi-node fulfillment networks to balance speed, cost, and efficiency
- Develop comprehensive business cases for network changes using advanced analytics
- Lead cross-functional projects to reduce shipping distances while maximizing consolidation opportunities
- Create and maintain strategic forecasting models for network capacity planning
- Analyze transport cost structures and implement optimization strategies
- Support new site launches with data-driven network integration plans
- Drive continuous improvement in key metrics including unit economics, consolidation rates, and regional fulfillment
- Lead optimization projects focused on speed, delivery accuracy, and regional efficiency
What You'll Need:
- Advanced analytics skills with proven experience in large-scale data analysis
- Excellence in conducting deep-dive investigations to identify root causes and opportunities
- Strong stakeholder management abilities and experience leading cross-functional projects
- Strategic thinking with the ability to balance multiple competing priorities
- Experience in supply chain network design, transportation, or related fields ideal
- Proven track record of delivering complex projects in dynamic environments
- Advanced Excel/SQL skills and experience with data visualization tools
- Bachelor's degree in Supply Chain, Engineering, Mathematics, or related field
This role offers the opportunity to directly impact customer experience while optimizing one of Australia's largest logistics networks. You'll work with diverse teams across operations, transportation, and technology to drive meaningful improvements in our fulfillment network.
Basic Qualifications
- Professional experience in either supply chain and logistics, transportation, operations, and/or e-commerce industries,
- Relevant program or project management experience in a similar role,
- Experience in working cross functionally with tech and non-tech teams,
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization,
- Ability to prepare, report and analyse large sets of data,
- Knowledge in Excel (Pivot Tables, VLookUps) at an advanced level and SQL at a medium level,
- Experience defining program requirements including using data and metrics to determine improvements,
- Knowledge of Tableau at an intermediate level (ability to create reports).
Preferred Qualifications
- Experience in driving end to end delivery, and communicating results to senior leadership,
- Experience in driving process improvements,
- Completed Bachelor's Degree from an accredited University.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
This is an exciting opportunity to join a growing team in an emerging business at Amazon. This role will help to ensure our delivery promises to our customers are fulfilled on time and that we continuously improve Amazon Australia's delivery experience on behalf of our customers. The successful candidate will drive continuous improvement initiatives with carrier, fulfillment center, technical, customer service and retail teams. This leader will be a natural self-starter who is comfortable supporting both daily execution activities and large, complex and cross-functional projects.
Key job responsibilities
Responsibilities
- Oversee and improve aspects of last-mile transportation carrier management including but not limited to operations excellence, performance management, escalations, carrier relationship and contract negotiations.
- Identify, analyse, review and lead network improvement initiatives for existing and new logistics solutions with cross-functional stakeholders optimising for capacity, quality, speed, delivery experience, concessions and cost over the long term.
- Generate and review relevant and actionable transportation metrics, driving improvements and automation over time.
- Prepare and lead operations calls, business reviews, and customer service workshops as needed.
- Coordinate and communicate transportation planning and forecasts with carriers to ensure sufficient capacity.
- Support both daily operational activities and large, complex and cross-functional projects.
- Work with internal and external stakeholders to improve customer experience in Last Mile
- Review and manage transportation escalations, identifying and implementing corrective actions where required.
- Work with internal stakeholders to improve customer experience in Last Mile
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Microsoft is where passionate innovators come to collaborate, envision what's possible, and push the boundaries of what technology can achieve. We operate in a world of more: more possibilities, more innovation, and more impact-enabled by a cloud-first, AI-powered platform?
The Business & Industry Copilots group builds and operates Microsoft's business applications and agentic AI tooling-including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500?
To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT)?
As an Agent FDE Solution Architect, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents-be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase?
You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. You'll partner closely with Microsoft field teams, product groups, and engineers to unblock adoption and ensure every deployment is scalable, secure, and impactful?
FDEs thrive in ambiguity, adapt quickly, and ship fast. You'll bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities?
Join us if you want to shape the future of agentic AI at scale-by making our most strategic customers successful, one production deployment at a time.
**Responsibilities**
+ **Embed deeply** with one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services?
+ **Own end-to-end delivery:** from scoping and prototyping to production deployment-building full-stack agentic solutions that integrate securely with enterprise systems and APIs?
+ Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios?
+ Move fast in ambiguous spaces-driving rapid iteration, experimentation, and architectural decisions that balance speed, scope, and quality?
+ Surface field insights to influence the Copilot Studio product roadmap-articulating blockers, patterns, and needs from real-world deployments?
+ **Operate hands-on** with extensibility patterns, connectors, Azure integration, and conversational orchestration-doing whatever it takes to ship value?
+ **Contribute to scale:** codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve?
+ **Celebrate impact:** identify customer success stories and bring them forward to showcase the real-world value of agentic AI?
**Qualifications**
+ **5 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ Familiarity with the concepts of **Generative** and **Agentic AI** ?
+ **Hands-on delivery** of the key **Power Platform** and **Copilot Studio** technologies and areas:?
+ Microsoft Copilot Studio (previously Power Virtual Agents)?
+ Power Platform governance, security, and administration?
+ Power Platform Application Lifecycle Management?
+ Power Platform no-code, low-code, and pro-dev extensibility patterns?
+ Core **AI** **application development** and **solution architecture** experience?
+ Excellent **communication** and **presentation** skills?
+ Comfortable in having conversations with **customer stakeholders at multiple levels** (C-level execs, program leads, directors, low-code app makers, developers, architects)?
+ Strong **project management** , **problem solving** and **negotiating skills** , with proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations?
+ Comfortable with **ambiguity** and **self-learners** who can make decisions and keep making progress with **minimal guidance** and thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact?
+ Strong **leadership acumen** , with ability to drive results by influencing without authority?
+ **Team player** with a demonstrated habit of **sharing and scaling knowledge** - either internally or externally - through documentation, presentations, videos, code samples, accelerators, etc?
+ Are willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs?
**Other Requirements**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:?
+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred** **/Additional** **Qualifications**
+ **10 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ **Technical Sales Acumen** : Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus?
+ **Develop and** **maintain** **technical** **expertise** : An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings?
+ **Have** **a track record** of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem?
+ **Experience** in leading complex deployments of **Generative AI** /traditional **ML solutions** ?
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft is where passionate innovators come to collaborate, envision what's possible, and push the boundaries of what technology can achieve. We operate in a world of more: more possibilities, more innovation, and more impact-enabled by a cloud-first, AI-powered platform?
The Business & Industry Copilots group builds and operates Microsoft's business applications and agentic AI tooling-including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500?
To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT)?
As an Agent FDE Solution Architect, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents-be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase?
You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. You'll partner closely with Microsoft field teams, product groups, and engineers to unblock adoption and ensure every deployment is scalable, secure, and impactful?
FDEs thrive in ambiguity, adapt quickly, and ship fast. You'll bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities?
Join us if you want to shape the future of agentic AI at scale-by making our most strategic customers successful, one production deployment at a time.
**Responsibilities**
+ **Embed deeply** with one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services?
+ **Own end-to-end delivery:** from scoping and prototyping to production deployment-building full-stack agentic solutions that integrate securely with enterprise systems and APIs?
+ Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios?
+ Move fast in ambiguous spaces-driving rapid iteration, experimentation, and architectural decisions that balance speed, scope, and quality?
+ Surface field insights to influence the Copilot Studio product roadmap-articulating blockers, patterns, and needs from real-world deployments?
+ **Operate hands-on** with extensibility patterns, connectors, Azure integration, and conversational orchestration-doing whatever it takes to ship value?
+ **Contribute to scale:** codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve?
+ **Celebrate impact:** identify customer success stories and bring them forward to showcase the real-world value of agentic AI?
**Qualifications**
+ **5 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ Familiarity with the concepts of **Generative** and **Agentic AI** ?
+ **Hands-on delivery** of the key **Power Platform** and **Copilot Studio** technologies and areas:?
+ Microsoft Copilot Studio (previously Power Virtual Agents)?
+ Power Platform governance, security, and administration?
+ Power Platform Application Lifecycle Management?
+ Power Platform no-code, low-code, and pro-dev extensibility patterns?
+ Core **AI** **application development** and **solution architecture** experience?
+ Excellent **communication** and **presentation** skills?
+ Comfortable in having conversations with **customer stakeholders at multiple levels** (C-level execs, program leads, directors, low-code app makers, developers, architects)?
+ Strong **project management** , **problem solving** and **negotiating skills** , with proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations?
+ Comfortable with **ambiguity** and **self-learners** who can make decisions and keep making progress with **minimal guidance** and thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact?
+ Strong **leadership acumen** , with ability to drive results by influencing without authority?
+ **Team player** with a demonstrated habit of **sharing and scaling knowledge** - either internally or externally - through documentation, presentations, videos, code samples, accelerators, etc?
+ Are willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs?
**Other Requirements**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:?
+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred** **/Additional** **Qualifications**
+ **10 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ **Technical Sales Acumen** : Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus?
+ **Develop and** **maintain** **technical** **expertise** : An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings?
+ **Have** **a track record** of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem?
+ **Experience** in leading complex deployments of **Generative AI** /traditional **ML solutions** ?
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft is where passionate innovators come to collaborate, envision what's possible, and push the boundaries of what technology can achieve. We operate in a world of more: more possibilities, more innovation, and more impact-enabled by a cloud-first, AI-powered platform?
The Business & Industry Copilots group builds and operates Microsoft's business applications and agentic AI tooling-including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500?
To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT)?
As an Agent FDE Solution Architect, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents-be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase?
You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. You'll partner closely with Microsoft field teams, product groups, and engineers to unblock adoption and ensure every deployment is scalable, secure, and impactful?
FDEs thrive in ambiguity, adapt quickly, and ship fast. You'll bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities?
Join us if you want to shape the future of agentic AI at scale-by making our most strategic customers successful, one production deployment at a time.
**Responsibilities**
+ **Embed deeply** with one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services?
+ **Own end-to-end delivery:** from scoping and prototyping to production deployment-building full-stack agentic solutions that integrate securely with enterprise systems and APIs?
+ Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios?
+ Move fast in ambiguous spaces-driving rapid iteration, experimentation, and architectural decisions that balance speed, scope, and quality?
+ Surface field insights to influence the Copilot Studio product roadmap-articulating blockers, patterns, and needs from real-world deployments?
+ **Operate hands-on** with extensibility patterns, connectors, Azure integration, and conversational orchestration-doing whatever it takes to ship value?
+ **Contribute to scale:** codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve?
+ **Celebrate impact:** identify customer success stories and bring them forward to showcase the real-world value of agentic AI?
**Qualifications**
+ **5 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ Familiarity with the concepts of **Generative** and **Agentic AI** ?
+ **Hands-on delivery** of the key **Power Platform** and **Copilot Studio** technologies and areas:?
+ Microsoft Copilot Studio (previously Power Virtual Agents)?
+ Power Platform governance, security, and administration?
+ Power Platform Application Lifecycle Management?
+ Power Platform no-code, low-code, and pro-dev extensibility patterns?
+ Core **AI** **application development** and **solution architecture** experience?
+ Excellent **communication** and **presentation** skills?
+ Comfortable in having conversations with **customer stakeholders at multiple levels** (C-level execs, program leads, directors, low-code app makers, developers, architects)?
+ Strong **project management** , **problem solving** and **negotiating skills** , with proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations?
+ Comfortable with **ambiguity** and **self-learners** who can make decisions and keep making progress with **minimal guidance** and thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact?
+ Strong **leadership acumen** , with ability to drive results by influencing without authority?
+ **Team player** with a demonstrated habit of **sharing and scaling knowledge** - either internally or externally - through documentation, presentations, videos, code samples, accelerators, etc?
+ Are willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs?
**Other Requirements**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:?
+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred** **/Additional** **Qualifications**
+ **10 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ **Technical Sales Acumen** : Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus?
+ **Develop and** **maintain** **technical** **expertise** : An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings?
+ **Have** **a track record** of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem?
+ **Experience** in leading complex deployments of **Generative AI** /traditional **ML solutions** ?
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Microsoft is where passionate innovators come to collaborate, envision what's possible, and push the boundaries of what technology can achieve. We operate in a world of more: more possibilities, more innovation, and more impact-enabled by a cloud-first, AI-powered platform?
The Business & Industry Copilots group builds and operates Microsoft's business applications and agentic AI tooling-including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse. Power Platform now serves over 56 million monthly active users, and Copilot Studio powers agents in 230,000+ organizations, including 90% of the Fortune 500?
To help our largest, most strategic customers unlock real business value with these tools, we are forming a Forward Deployed Engineering (FDE) team within the Copilot Studio Customer Advisory Team (Power CAT)?
As an Agent FDE Solution Architect, you will engage deeply with one strategic customer at a time, embedding for multiple weeks to co-design and co-develop their first production-ready Copilot Studio agents-be it conversational agents, autonomous agents, or M365 Copilot agents. Your mission: ensure successful adoption and fast-track value realization during the initial implementation phase?
You will operate at the intersection of delivery and product, working hands-on with customers to design agent flows, integrate Azure services and enterprise systems, and build real-world solutions using the full extensibility of the Microsoft stack. You'll partner closely with Microsoft field teams, product groups, and engineers to unblock adoption and ensure every deployment is scalable, secure, and impactful?
FDEs thrive in ambiguity, adapt quickly, and ship fast. You'll bring clarity to complex engagements, surface repeatable patterns, and directly influence the evolution of Copilot Studio by channeling field feedback into engineering priorities?
Join us if you want to shape the future of agentic AI at scale-by making our most strategic customers successful, one production deployment at a time.
**Responsibilities**
+ **Embed deeply** with one customer at a time to design and deliver production-ready agents using Copilot Studio, Power Platform, Microsoft 365 Copilot, and Azure services?
+ **Own end-to-end delivery:** from scoping and prototyping to production deployment-building full-stack agentic solutions that integrate securely with enterprise systems and APIs?
+ Collaborate closely with customer stakeholders (from execs to developers), Microsoft field teams, and product engineering to ensure successful adoption and unblock complex scenarios?
+ Move fast in ambiguous spaces-driving rapid iteration, experimentation, and architectural decisions that balance speed, scope, and quality?
+ Surface field insights to influence the Copilot Studio product roadmap-articulating blockers, patterns, and needs from real-world deployments?
+ **Operate hands-on** with extensibility patterns, connectors, Azure integration, and conversational orchestration-doing whatever it takes to ship value?
+ **Contribute to scale:** codify best practices, publish internal playbooks, and share reusable patterns to help the FDE function grow and evolve?
+ **Celebrate impact:** identify customer success stories and bring them forward to showcase the real-world value of agentic AI?
**Qualifications**
+ **5 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ Familiarity with the concepts of **Generative** and **Agentic AI** ?
+ **Hands-on delivery** of the key **Power Platform** and **Copilot Studio** technologies and areas:?
+ Microsoft Copilot Studio (previously Power Virtual Agents)?
+ Power Platform governance, security, and administration?
+ Power Platform Application Lifecycle Management?
+ Power Platform no-code, low-code, and pro-dev extensibility patterns?
+ Core **AI** **application development** and **solution architecture** experience?
+ Excellent **communication** and **presentation** skills?
+ Comfortable in having conversations with **customer stakeholders at multiple levels** (C-level execs, program leads, directors, low-code app makers, developers, architects)?
+ Strong **project management** , **problem solving** and **negotiating skills** , with proven ability to handle difficult and sensitive situations involving the most critical and politically charged customer situations?
+ Comfortable with **ambiguity** and **self-learners** who can make decisions and keep making progress with **minimal guidance** and thrive in fast-paced environments, adeptly managing multiple workstreams and prioritizing for the highest customer impact?
+ Strong **leadership acumen** , with ability to drive results by influencing without authority?
+ **Team player** with a demonstrated habit of **sharing and scaling knowledge** - either internally or externally - through documentation, presentations, videos, code samples, accelerators, etc?
+ Are willing to travel up to 50% and work on-site with customers to build strong relationships and deeply understand their needs?
**Other Requirements**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:?
+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred** **/Additional** **Qualifications**
+ **10 years** of demonstrated **work experience** in **a software** **development** or **software delivery** business with a **strong emphasis on customer-facing engagements.** ?
+ **Technical Sales Acumen** : Experience presenting the value of technology solutions and architectures through customer presentations, design sessions, POCs accelerating technical wins, with an understanding of enterprise sales is a big plus?
+ **Develop and** **maintain** **technical** **expertise** : An FDE should stay up to date with the latest developments and advancements in Generative and Agentic AI space including new tech, competitors, and internal product and services offerings?
+ **Have** **a track record** of rapidly prototyping ideas and a willingness to work iteratively with your customers to deliver the right solution that solves their problem?
+ **Experience** in leading complex deployments of **Generative AI** /traditional **ML solutions** ?
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Description
We're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.
How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow.
At Amazon, you will define your goals, exceed them, and set new ones.
Key job responsibilities
- Work with Amazon Flex, Amazon's Last Mile delivery platform that engages drivers to be their own boss and deliver Amazon packages on their own schedule.
- Contribute or independently develop, execute, and measure business improvement strategies.
- Establish relationships, understand how the business operates, then develop new projects across a range of functional areas including routing, driver experience, or in-station operations.
- Support problem solving activities for Amazon Flex program managers, as well as key partner teams in operations, marketing, product and tech.
As an intern, you can expect:
- Define your goals, exceed them, and set new ones.
- Think ahead and put long-term value over short-term wins. We believe in investing in your future.
- Develop your ability to make quick, well-informed decisions, take calculated risks, and relentlessly pursue outstanding results.
- Competitive pay.
- Impactful project and internship role deliverables.
- Networking opportunities with fellow interns and other Amazonians.
- Internships events such as speaker series, intern panels, Leadership Principles sessions, Amazon writing skills sessions.
- Mentorship and career development.
Please note: To be eligible for this program you will need to be available for the full internship period (full-time) from 1st December 2025 to 20th February 2026.
Basic Qualifications
- Currently in your penultimate year of study in Business/Commerce, Engineering (not Software Engineering), Business Analyst or related (graduating in 2026)
- Strong analytical skills - has ability to ask right questions, analyze data, draws conclusion by making appropriate assumptions
- Work effectively & independently in a fast-paced environment with tight deadlines
- Ability to engage with cross-functional teams and gather project/program requirements
- Organization skills - demonstrated ability to work independently to make complex investigations
- Communication skills - ability to communicate (written and spoken) in English
- Ability to present information professionally & concisely with supporting data
- Outstanding attention to detail; Exceptional problem solving skills
- Proficiency in Excel
Preferred Qualifications
- Experience in e-commerce industry
- Experience in program management or product management
Applications and Assessment Process :
All candidates will be invited to complete an online assessment which we encourage you to complete within 5 business days. Your application will then be reviewed for suitability for the role. If successful, you will be invited to attend a phone interview followed by two virtual interviews, focusing on our Leadership Principles.
If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please email us ( ) and put Applicant-Candidate Accommodation Request in the subject line for expedited processing.
Note: Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. Please also note, the team are reviewing a high volume of applications and appreciate your patience.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.