6 E Commerce & Social Media jobs in Australia
E-Commerce Manager | Head Office Sydney

Posted 16 days ago
Job Viewed
Job Description
Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world's great love stories. From our products to our people, we have a long and proud tradition of ensuring we have the highest standards of quality. These standards have made Tiffany & Co. trailblazers in the luxury retail world.
**Your Role in the Tiffany Legacy**
We have a rare opportunity for an innovative and passionate individual striving for a career in the future of luxury retail. Become our next **E-Commerce Manager** for our ANZ Market.
Based at our Sydney Head office, this role will be responsible for improving customer conversion on Tiffany.com through data-driven merchandising, personalization, retargeting tactics, as well as testing & optimization, working closely with Brand Marketing, Client Care, and Global partners to ensure all Tiffany.com initiatives put the customer experience first, drive sales, build brand equity and enable seamless shopping experiences.
You will also lead the performance marketing strategy for the ANZ market, managing budgets across paid search and digital media to drive qualified traffic, improve ROI and ensure a consistent, high-quality brand presence online.
+ Manage website conversion strategies to maximize online and in-store purchases, influencing consumer browsing behavior on Tiffany.com.
+ Plan, implement, and monitor merchandising programs using product data analysis to drive sales and build brand equity through optimized website content.
+ Oversee the personalization plan, including the online product recommendation engine, in collaboration with the Global Omni-channel team.
+ Analyze product, price point, and collection trends to maximize consumer demand, drive conversion, and ensure optimal fulfillment levels.
+ Manage and optimize online client service features like chat and messaging to create seamless shopping experiences.
+ Define and manage the ANZ performance marketing strategy and budget (search, media, retargeting) to drive qualified traffic and conversion.
**About You**
To be successful in this role, you will have:
+ Minimum of 3-5 years of experience in performance digital environment.
+ Good understanding of omni-channel customer management across website, and in store.
+ Strong analytical and troubleshooting skills with a passion for testing and optimizing.
+ Exceptional interpersonal and stakeholder management skills and an ability to build effective relationships.
+ Great business acumen and strong analytical and project management skills.
+ Good verbal and written communication skills.
**Why Tiffany & Co.**
+ Generous salary, employee discounts and milestone gifts
+ High performing, caring, fun and dynamic team
+ Culture focused on wellbeing, innovation and growth
+ Continuous growth opportunities, international mobility program with LVMH - biggest luxury conglomerate in the world!
+ Never-ending training and individual up-skilling opportunities
+ Great coaching and mentoring from highly experienced management team
+ An opportunity to make an impact, drive the business and coach teams
**Create the dream. Apply now.**
**Job Identification** : 61623
**Job Category:** : Digital
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 3 Years
Equal Opportunity Employer
Account Manager, Amazon Marketplace

Posted 16 days ago
Job Viewed
Job Description
Amazon Australia is seeking motivated and driven Account Managers to join our third-party marketplace team. We have several openings across various categories including Consumer Electronics, Home & Leisure, Fast-Moving Consumer Goods (FMCGs), Fashion, etc. As an Account Manager, you'll play a crucial role in shaping the future of e-commerce in Australia by creating and nurturing relationships with diverse Selling Partners and helping them maximise their success on our platform.
As a trusted advisor, you'll leverage Amazon's tools to help businesses expand their customer base and increase sales. This position offers more than just a job; it's an opportunity to influence the trajectory of online retail in Australia. Working within our collaborative and inclusive team, you'll immerse yourself in this fast-paced world, fostering valuable relationships and continuously enhancing your professional skills. Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader e-commerce landscape in Australia.
If you're passionate about the ever-evolving world of e-commerce, thrive in a results-driven environment, and are eager to make a significant impact, we invite you to join Amazon. Together, we'll innovate and excel.
Our team operates out of our CBD office, conveniently located near many transportation options.
___
There are also a great range of benefits that make Amazon a great place to work, including our popular Dogs At Work program which has been proven to lower stress and boost morale and is now running successfully in our corporate offices around Australia.
Our commuter benefits scheme allows employees to save on the cost of getting to and from work while Amazon also offers subsidized health insurance for employees and their dependents on top of salary continuance (income protection), and life insurance.
Amazon has all kinds of jobs for all kinds of people, and prides itself on hiring individuals with all types of background and experiences and celebrates diversity of leadership and thought as a key component in its mission to create the most customer-centric company in the world.
This position requires full-time in-office presence 5 days per week at our CBD location.
Key job responsibilities
* Recruit and onboard new sellers, managing the full sales cycle from prospecting to launch
* Build and maintain strong relationships with new and/or existing Selling Partners, from major brands to innovative small and medium-sized businesses
* Drive growth across multiple categories by helping sellers adopt Amazon tools and services
* Analyse industry and Amazon internal data to identify trends, opportunities, and areas for improvement
* Collaborate with various internal teams to implement solutions that benefit both sellers and customers
* Meet or exceed targets for seller account management and growth
* Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviors, trends and new opportunities
* Relay market needs and seller feedback to internal Amazon teams to improve seller and customer experiences
A day in the life
Your core responsibility will be to manage Selling Partners in your category. You'll work to accelerate and grow these businesses, helping them adopt Amazon tools and services to reach more customers. While the role will be primarily phone and email-based, you have flexibility in how you manage your accounts and achieve your goals. You'll also have the opportunity to take on additional projects according to your strengths, interests, and the needs of the business.
About the team
Our Account Management team is diverse, inclusive, and passionate about creating opportunities for sellers to thrive on Amazon. We come from various professional, educational, and cultural backgrounds, united by our commitment to customer obsession and seller success. Our collaborative environment encourages innovative thinking and supports professional growth.
We work hard but also prioritize work-life balance and team bonding. We celebrate achievements and milestones with activities such as harbor cruises, breakfast BBQs, bowling, and laser tag. Our modern CBD office provides a comfortable and inspiring workspace, easily accessible by public transport.
Basic Qualifications
- 2+ years of professional or military experience
- Knowledge of Microsoft Office products and applications
- Experience prospecting, qualifying, and cold-calling companies
- Bachelor's degree
Preferred Qualifications
- Experience and track record of exceeding sales goals
- Knowledge of SQL
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience within e-commerce or Retail fields
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Experience working with clients
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Social Media Intern (Global/Remote) - Help Change the World
Posted 18 days ago
Job Viewed
Job Description
Internship: Internships are for people in school or with a few years of experience. The Social Media intern works on important research and social media management. We are excited to have you join our global team and help serve the world in philanthropy. br>
About Us
UniversalGiving® is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model®. UniversalGiving® has been featured on the homepage of Bloomberg, Oprah.com, CBS, The Wall Street Journal, and The New York Times. UniversalGiving® also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington’s Thrive, and Laura Arrillaga-Andreessen’s Giving 2.0. We have also been acknowledged six times on Great Nonprofits’ annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the Christian Science Monitor and monthly contributions on Forbes. To date, we have matched more than 22,000 volunteers worth $31 million dollars’ of volunteer hours.
Re ponsibilities:
- Engage social media platforms, including Twitter, Facebook, Instagram, LinkedIn, Pinterest
- Create content for our social media platforms
- Post our newsletters, blog posts and job openings on Social Media
- Monitor comments and engage readers on our blogs
- Expand UniversalGiving®’s reach and impact - Provide administrative support as needed
- With proven success & a positive attitude, take on special projects and new responsibilities
Qualifications
- Excellent written and verbal communication skills
- Meticulous attention to detail
- Strong familiarity with social media platforms (Facebook/Instagram/Twitter/LinkedIn/Pinterest)
- Ability to self-direct work and manage independent deadlines
- Demonstrated interest in the field of marketing, communications, and/or PR
- High proficiency in Google Workspace tools (some training provided)
Benefits
- Part-time, flexible remote positions
- Opportunity to work with a diverse, global team representing over 25 cultures
- Gain experience at a unique social entrepreneurship organization that has a global impact
- Gain experience with a Tech for Good nonprofit
- With proven success & a positive attitude, UniversalGiving® is likely to facilitate J1, OPT visas br>
Duration and Location
- Position is available for part-time (5-20 hours per week)
- Minimum 6 months commitment
- We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, and many more
EVT HQ - Senior Digital Marketing Specialist - Paid Media & Analytics
Posted 25 days ago
Job Viewed
Job Description
Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About the Role
In this role you will assist with managing and executing the digital strategy for the EVT Hotels and Resorts owned channels.
Key Responsibilities
EVT Hotels and Resorts Digital Channels
- Work closely with the Head of EVT Digital Channels to implement digital strategies that drive customers to EVT owned websites, increase repeat visitation and grow direct accommodation and C&E revenue.
- Drive traffic and conversion via strong Paid Media tactics in alignment with revenue targets and brand objectives. Work in close collaboration with the wider team to deliver full-funnel, data-driven campaigns for EVT Hotels & Resorts.
- Use analytical skills to identify key customer touchpoints and provide actionable insights & data-driven recommendations.
Paid Media Execution & Management
- Paid Media Management: Execute and manage EVT Hotels and Resorts Paid Media campaigns across channels including but not limited to; Paid Search (Google & Bing), Metasearch (Google Hotel Ads & TripAdvisor Meta), Paid Social (FB, IG, LinkedIn & TikTok), Video (YouTube, CTV), Programmatic Display (Quantcast, Criteo) and OTA (Online Travel Agents) Pay-Per-Click Advertising.
- Budget Management: Oversee Paid Media spend and ensure campaigns deliver against our CPM, CPC, CPA & ROAS targets.
- Strategy & Planning: Work closely with the Head of EVT Digital Channels and Digital Marketing Manager to develop Paid Media strategies & media plans and set data-driven targets & reporting. Proficiency in data analytics and ability to analyse & activate data in campaign executions are essential.
- Campaign Execution: Execute and deliver multi-channel Paid Media campaigns according to the approved media plan. Monitor campaign performance, adjust strategies, and optimise budgets for effectiveness.
- Tag Management: Test, troubleshoot, maintain and enhance media & analytics tags to ensure accurate tracking, optimisation and reporting. Assist with implementing new initiatives & tactics that involve web and server-to-server conversion tracking and work closely with IT to ensure data quality & compliance. Google Tag Manager proficiency highly desirable.
- Digital Trends & Technologies: Stay up to date with emerging digital trends and evolving technologies that create competitive advantage. Be on top of key updates & innovations in the digital space and be able to articulate how it could be used to drive improvement, efficiency or growth.
- Data Privacy & Compliance: Ensure compliance with data privacy regulations and stay up to date with evolving laws and best practices in all digital marketing activities.
- QA & Approval: Manage QA, review & approval process of all Paid Media campaigns with relevant internal and external stakeholders. Develop and deploy a strong process to ensure efficiency and error-free executions. Attention to detail is very important for this role.
- Performance KPIs: Take a data-driven approach by leveraging audience insights for shaping personalised & results-driven paid media strategies, and for driving continuous optimisation against KPIs across all platforms. Actively engage in actions to further enhance performance of paid media activity.
Data Analysis & Reporting
- Google Analytics 4: Track, report, analyse brand.com data and optimise Paid Media strategy based on performance & revenue KPIs. Work in close collaboration with the wider team to drive the overall business objectives.
- Campaign Reporting: Design, develop, and maintain dashboards, reports, and KPI analyses. Use data to identify performance improvement and optimisation opportunities.
- Report Automation & Ongoing Maintenance: Automate analytics and reporting processes to improve operational efficiency.
- A/B Testing: Run an ongoing A/B testing and optimisation program to continuously improve strategy with data-driven experimentation, share insights and identity opportunities for growth.
Loyalty & Lifecycle Marketing
- Assist with executing EVT’s lifecycle marketing strategies to drive member acquisition, engagement and retention and enhance customer loyalty. Use Paid Media to drive new customer & member acquisitions and to engage/revitalise existing customers to generate repeat stays and grow avg. lifetime value.
- Work closely with the Head of EVT Digital Channels, Senior Digital Marketing Specialist - CRM, CX & Lifecycle Marketing and Group Loyalty Manager and utilise customer data and insights to deliver a highly targeted and personalised experience across key Paid Media touchpoints.
Skills & Experience
The successful applicant will be tertiary qualified in a relevant discipline with at least 5 years’ experience working in Paid Media.
These are the skills and experience required for this role:
- 3+ years of hands-on experience in a digital agency or similar environment
- Advanced knowledge of Google Ads and Meta Ads Manager.
- Proficient across Paid Media account management and optimisation tools/techniques.
- Proven record of making a measurable impact on campaign performance.
- Strong analytical & commercial skills with the ability to interpret data and to translate strategy into action
- Understanding of all relevant regulatory and legal requirements around customer data privacy, consent and security
- Outstanding relationship builder, across the business with the ability to partner with key stakeholders
- High attention to detail & strong end to end project management skills
- Excellent verbal and written communication skills with a wide variety of stakeholders.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company
Join EVT and become an experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
EVT HQ - Senior Digital Marketing Specialist - CRM, CX & Lifecycle Marketing
Posted 25 days ago
Job Viewed
Job Description
Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About the Role
In this role you will assist with managing and executing the digital strategy for the EVT Hotels and Resorts owned channels.
Key Responsibilities
EVT Hotels and Resorts Digital Channels
- Work closely with the Head of EVT Digital Channels to implement digital strategies that drive customers to EVT owned websites, increase repeat visitation and grow direct accommodation and C&E revenue.
- Use analytical skills to identify key customer touchpoints and provide actionable insights & data-driven recommendations. Orchestrate personalised user journeys and deliver campaigns in a timely manner to turn insights into results.
Loyalty & Lifecycle Marketing
- Work closely with the Head of EVT Digital Channels and Group Loyalty Manager to develop, execute & continuously refine EVT’s lifecycle marketing strategies to drive member acquisition, engagement and retention and enhance customer loyalty. Make a direct and measurable impact to member database & revenue growth via strong CRM, loyalty & marketing automation tactics.
- Strategically grow the size of active members in the Silver, Gold, Platinum and Black tiers to drive repeat stays and increase avg. lifetime value using various communication channels. Utilise customer data and insights to develop a highly targeted and personalised experience for members across all touchpoints.
CRM, Campaign Execution & Management (Braze, iReckonU)
- Direct Marketing: Own and manage Braze (Customer Engagement Platform). Lead execution of canvases & multi-channel campaigns and ongoing management of campaigns, data feeds & media library in Braze. Leverage data-driven personalisation and automation to enhance customer loyalty, retention, and engagement, using channels including but not limited to; web (in-app message, content cards, web push), email & SMS.
- Customer Journey Orchestration: Design & map customer journeys and automation flows and ensure strong & relevant guest communications through personalisation. Familiarity with data analytics tools/metrics and ability to analyse & activate data in campaign executions are essential.
- Technical Executions: Use Liquid templating language to create dynamic & personalised content and own QA via thorough technical checks. Use HTML skills to customise and enhance the visual aspect of marketing content as required.
- Templates & Media Library Management: Develop, maintain and deploy best-in-class, error-free and on-brand email and in-app message templates for all guest communications for EVT Hotels and Resorts. Marketing comms are delivered via Braze and transactional comms are delivered via iReckonU/Sendgrid.
- Database Management: Work closely with the Group Loyalty Manager to manage opt-in, consent, preferences and subscription groups across email, SMS and web push. Ensure data integrity and maintain good hygiene & quality for EVT’s member & customer databases.
- Data Privacy & Compliance: Ensure compliance with data privacy regulations and stay up to date with evolving laws and best practices in all direct marketing activities.
- QA & Approval: Manage QA, review & approval process of all direct marketing campaigns & partner activities with relevant internal and external stakeholders. Develop and deploy a strong process to ensure efficiency and error-free executions. Attention to detail is very important for this role.
- Performance KPIs: Take a data-driven approach by leveraging audience insights for shaping personalised & results-driven direct marketing strategies, and for driving continuous optimisation against KPIs across both platforms. Actively engage in actions to further enhance performance of direct marketing activity.
Data Analysis & Reporting
- Track, report, analyse and optimise campaigns based on performance & revenue KPIs. Work in close collaboration with the wider team to drive the overall business objectives.
- Run an ongoing A/B testing and optimisation program to continuously improve strategy with data-driven experimentation, share insights and identity opportunities for growth.
Skills & Experience
- Advanced knowledge of CRM platforms & software
- 3+ years’ hands-on experience with Braze's platform
- Strong proficiency in Liquid Templating Language, HTML/CSS
- Experience with API integrations, webhooks, and managing data flows & data hygiene
- Proficient in web analytics
- Strong analytical & commercial skills with the ability to interpret data and to translate strategy into action
- Extensive experience working with large customer data sets across various data sources and formats
- Deep understanding of all relevant regulatory and legal requirements around customer data privacy, consent and security
- Outstanding relationship builder, across the business with the ability to partner with key stakeholders
- High attention to detail & strong end to end project management skills
- Excellent verbal and written communication skills with a wide variety of stakeholders.
Benefits & Perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company
Join EVT and become an experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
Be The First To Know
About the latest E commerce social media Jobs in Australia !