11 Fmcg jobs in Australia

This is a Customer Support (Superannuation) Specialist role with eToro based in Sydney, NSW, AU
== eToro ==

Role Seniority - mid level, junior

More about the Customer Support (Superannuation) Specialist role at eToro

Customer Support (Superannuation) Specialist

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

In 2024, eToro completed its acquisition of Australian investing app Spaceship, strengthening its presence in the Australian market and expanding into the superannuation and long term savings sector. 

We are constantly growing and are excited to share that we are looking for a Customer Service Representative to join our team!

What will you be doing?

For a business that enables people to invest in their future, trust is everything. This makes our Customer Support team absolutely crucial to the success of Spaceship and its customers.

You will be joining a small team focused on delivering excellent customer experience at Spaceship. Your primary focus will be providing exceptional support to our superannuation members, while also supporting customers across our other products including managed investments (Spaceship Voyager) and US Investing services.

Building trust requires not only a deep understanding of superannuation regulations and processes, but also the ability to empathise with a diverse range of customers – from sophisticated investors who appreciate Spaceship's investment strategy to complete investing newcomers navigating their first super account.

Beyond handling enquiries and solving problems, you'll play a key role in product development by connecting customer feedback with different areas of the business including Product, Marketing, Engineering, Risk & Compliance and Investments.

• 2+ years of hands-on experience in superannuation customer support or working directly with super fund operations

• 2-3 years total experience in B2C customer support, customer success, or similar customer-facing roles

• Experience with customer support systems such as CRMs and online chat platforms

• Strong understanding of superannuation regulations, contribution rules, and member processes

• RG146 accreditation is highly preferred (we can support the right candidate in obtaining this)

• Experience with life insurance and investments is advantageous

• Full working rights in Australia

You will thrive in this position if you are:

• Excited by our mission and hungry for a challenge

• Passionate about forward-thinking fintech products, particularly superannuation and investment platforms

• Empathetic, patient and able to understand complex problems from different viewpoints

• Able to demonstrate initiative and persistence in solving customer problems

• Constantly iterating to find the best solutions for our members

• An exceptional communicator who thrives in a collaborative environment

• Inquisitive with a strong aptitude for continuous learning

• Detail-oriented with strong compliance awareness

This role will be based in our Sydney office. Candidates must have full working rights in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the eToro team will be there to support your growth.

This is a Customer Support Specialist role with Klaviyo based in Sydney, NSW, AU
== Klaviyo ==

Role Seniority - junior

More about the Customer Support Specialist role at Klaviyo

Customer Support Specialists (called Product Experts at Klaviyo) are a critical part of our future success. We take the success of our customers incredibly seriously. Our mission is to deliver exceptional assistance to our customers with the highest level of quality in both product knowledge and communication skills, and in the process, consistently meet and exceed customer expectations. We are looking for a Product Expert who is passionate about providing the best support to our APAC customers who are scaling their businesses with Klaviyo.

We are very interested in individuals who have a track record of finding creative solutions to unique problems, who thrive in challenging situations and want to apply these skills to solve for customers using our software.

How you will make a difference:

• Develop an in-depth knowledge of the Klaviyo platform

• Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

• Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies

• Diagnose software issues and resolve escalated customer complaints engage using established processes

• Provide support & guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)

• Communicate thoughtfully and effectively with all Klaviyo customers

• Document troubleshooting and problem resolution steps.

Who You Are:

• A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.

• Passionate about creative problem solving for customers and end users

• Self-motivated, eager to learn and thrive in a collaborative environment

• Capable of adapting quickly to changing priorities

• Experience with or able to quickly pick-up:

• Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce

• Web works, networking, and software products

• DNS, IPs and other networking concepts

• APIs

• Email marketing platforms and E-Commerce platforms

Requirements:

• Full authorisation to work in Australia without any restrictions

• Ability to work a Saturday - Wednesday working week (working weekends)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Klaviyo team will be there to support your growth.

**Job Description :**
**Brand Manager - Liqueurs & Whiskey**
At Diageo, our brands don't just sit on shelves - they live in culture, shape moments of celebration, and connect with millions of consumers around the world. We're now looking for a **Brand Manager - Liqueurs & Whiskey** who can bring energy, creativity, and commercial acumen to two of the most exciting categories in our portfolio.
**About the role**
This is a role for a brand builder who thrives on creativity and delivery in equal measure. You will:
+ Craft long-term brand strategies and plans that unlock growth, grounded in consumer, shopper and customer insight.
+ Lead cross-agency partners to deliver breakthrough communications and campaigns across on-trade, off-trade and third-space channels.
+ Define the role your brands play in culture, working hand-in-hand with our Culture & Entertainment team to drive relevance and impact.
+ Shape digital presence and future-fit social strategies that create standout in an always-on environment.
+ Own and influence the shadow P&L, partnering with commercial teams to deliver performance, pricing, promo strategy and margin growth.
+ Translate bold strategies into brilliant executions that beat the competition and win share.
**What you'll bring**
+ 2+ years' brand/marketing experience with proven results across multiple growth drivers.
+ A track record of turning insights into impactful, business-building activity.
+ Experience spanning media, digital, experiential, PR and culture.
+ International or multi-market exposure a strong plus.
+ Above all: curiosity, creativity, and the ambition to make iconic brands even bigger.
**The benefits**
At Diageo, our culture is built on celebration - of our brands, of our people, and of the moments that matter. You'll enjoy:
+ Competitive salary, bonus, product allowance and flexible leave.
+ Industry-leading parental leave, volunteering days and workplace giving.
+ Subscriptions to mental health and fitness platforms.
+ The freedom to shape your work flexibly - whether that's hours, location, or both.
**Our commitment to inclusion and diversity**
We know our best work comes from diverse perspectives. With teams across 180 countries, our ambition is to ensure our talent reflects the breadth of our consumers. We celebrate what makes each of us unique, and create the conditions for everyone to thrive.
If you're ready to make an impact on iconic brands, and to shape how they show up in culture today and tomorrow - we'd love to hear from you.
**Worker Type :**
Regular
**Primary Location:**
Sydney HQ
**Additional Locations :**
**Job Posting Start Date :**

With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.
**DRINKiQ**
What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (

**Brand / Channel Manager (ANZ) - GN Hearing (Full-time)**
GN is a Danish multinational company that operates in the healthcare and technology industries. Known for its innovative products (with brands such as: Jabra, SteelSeries, BlueParrott, GN Hearing (Beltone, ReSound) that aim to improve people's lives by enhancing communication and hearing experiences.
For 150 years, the people of GN have been driven by a shared purpose to make life sound better. Our pioneering spirit has made us a global leader in intelligent audio solutions, transforming lives through the power of sound. As our business grows, we constantly seek fresh opportunities to deliver against this vision, addressing new and existing markets with our portfolio of carefully positioned brands.
**About the role**
At GN Hearing, the leading hearing aid company in the market, we believe in transforming lives every day. If you're driven by curiosity, thrive in hands-on environments, and are commended for your proactive attitude, then we'd love to welcome you to our ANZ Marketing Team.
We currently have an exciting opportunity for a dedicated and passionate marketer to join our GN Hearing Marketing Team. This position offers an opportunity to contribute to the success of GN Hearing's brands and channels, driving growth and innovation in the market. This is a role for someone with exceptional communication and interpersonal skills who loves to get hands-on and thrives in a fast-paced and complex environment.
**Key responsibilities**
- Marketing development: manage the localisation of global materials and the creation of local B2B and B2B2C marketing collateral and campaigns, implementing the go-to-market strategy effectively.
- Product launch management: oversee the product launch process across various brands and channels to ensure successful introductions and market penetration.
- Portfolio management: manage day-to-day activities of the product portfolio, ensuring efficient and effective responses to both internal and external customer needs.
- Communication preparation: prepare brand and channel communications for both external and internal stakeholders, ensuring clarity and consistency in messaging.
- Collaborative efforts: work closely with the sales & marketing coordinator and the event specialist to align marketing efforts and ensure cohesive execution.
- Design collaboration: partner with GN Hearing's in-house designer to develop campaigns, communication pieces, and other projects that bring marketing strategies to life.
- Cross-functional coordination: communicate and coordinate marketing activities across cross-functional teams, including customer care, sales, and operations, to ensure alignment and effectiveness.
- Compliance and learning: learn and adhere to all GN Hearing procedures, including ANZ medical regulatory compliance, to support and execute brand and channel plans and activities. Perform any other reasonable duties as required to ensure the smooth and efficient operation of the department and business.
- Strategy support: support the development and implementation of marketing strategy and plans, analysing channel, customer, and brand performance to derive insights and actions for improvement.
- Sales growth: drive sales growth and achieve market share goals through strategic marketing initiatives and effective portfolio management.
**Requirements for the role:**
- Experience: minimum of 5 years in healthcare / medical marketing, with a preference for experience in the B2B channel.
- Compliance knowledge: strong understanding of ANZ medical compliance requirements and procedures.
- Marketing expertise: proven track record in developing and executing marketing campaigns and communication strategies, including product launches and budget management.
- Project management: demonstrated ability to manage projects successfully, work under pressure, and thrive in a fast-paced and complex environment.
- Communication skills: excellent verbal and written communication skills, along with strong interpersonal relationship abilities.
- Objective focus: ability to set and achieve objectives effectively.
- Clinical data utilisation: experience in using clinical data and literature to craft key product messages and communications.
- Professional interaction: ability to engage professionally with all levels of the organisation.
- Adaptability: willingness to learn, embrace change, and exceed expectations.
- Writing and editing: strong skills in writing, editing, presenting, and communicating.
- Collaboration with graphic designers: experience in working with graphic designers and providing precise briefings.
- Technical skills: advanced proficiency in Microsoft Office programs.
- Education: tertiary qualifications in marketing or business management.
These requirements are designed to ensure candidates possess the necessary skills, experience, and educational background to excel in the role and contribute to the success of GN Hearing's marketing efforts.
**Benefits**
- Conveniently located, new and modern office space
- Flexible work arrangements
- Generous discounts with hundreds of retailers
- Access to online well-being centre
- Employee Assistance Program and regular wellbeing webinars
- Generous discounts on GN Hearing, Jabra, and SteelSeries products
- Gift vouchers for birthdays, service anniversaries, and values-based awards
- Free annual flu vaccinations
- Weekly fresh fruit deliveries
If this sounds like the opportunity you've been waiting for, we'd love to hear from you! Please note that we can only consider applicants with full, unrestricted Australian work rights.
Agencies: our preference is to fill this role directly. Should we require further assistance in finding the right candidate, we will reach out to our preferred recruitment partners
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
**The GN-owned brands that are responsible for bringing these technologies to life:**
+ Medical grade hearing technology: ReSound ( , Beltone ( , Interton ( , Jabra ( Professional collaboration: Jabra ( , BlueParrott ( , FalCom ( Gaming, calls and media: SteelSeries ( , Jabra ( in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn ( , Facebook ( and Twitter ( .
We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!

**Job Description Summary**
As a Customer Support Specialist at GE Healthcare Australia and New Zealand, you will be responsible for driving a first-class order management process, creating and managing service parts quotes to support sales growth and conversion, working directly with customers to answer queries and resolve issues, and building strong relationships with internal teams and external customers.
**Job Description**
**Essential Responsibilities (include but not limited to):**
+ **Order Processing** - Ensure customer orders are entered accurately and in accordance with customer requirements into the Oracle and Order Management system.
+ **Quote Management** - Create customer quotes, track their progress, and follow up to ensure timely closure.
+ **Customer Communication** - Answer customer questions from across New Zealand and Australia via phone and email.
+ **Cross-functional Collaboration** - Build strong working partnerships with Sales, Supply Chain, and Warehousing/Transportation teams.
+ **Returns & Credits** - Manage credits and returns efficiently and accurately.
+ **Quality Compliance** - Work in compliance with the documented quality system and report any anomalies.
+ **Proactive Engagement** - Follow up with customers to keep them informed of ongoing activities.
+ **Professional Conduct** - Act with professionalism, empathy, and integrity at all times.
+ **Adaptability** - Be flexible and positive in an evolving environment.
**About You**
You are a **Customer Service Representative with 2 years of experience** , known for thriving in fast-paced environments and delivering exceptional customer care. You're looking for an incredible career opportunity with a successful, growing, and global organization.
**Your Strengths Include:**
+ Proven experience in a similar commercial role.
+ High proficiency in MS Office (speed and accuracy are key!).
+ Excellent multitasking and communication skills.
+ Ability to work under pressure and autonomously with minimal supervision.
+ Dependable, reliable, responsible, and open to change.
+ High integrity and dedication to customer satisfaction.
**Highly Regarded Attributes:**
+ An empathetic approach to customer service.
+ Previous experience with Oracle Order Management.
+ Self-motivated with a proactive mindset.
+ Strong rapport-building skills across all levels of the organization.
+ Experience in triaging critical customer issues.
+ Calm and analytical problem-solving approach.
+ A positive team player contributing to a strong team culture.
**Additional Information**
**Relocation Assistance Provided:** No

What you'll love about this job
+ Global Brand
+ Opportunity to join a high-performing team.
+ Growth or learning opportunities.
This is Energizer Holdings, Inc.
Energizer Holdings responsibly creates products to make lives easier and more enjoyable. To do this, we lean into our culture as an organization - we win together, while serving each other, with a willingness to act boldly, all while doing right. Our colleagues hail from all backgrounds, nationalities and walks of life, but our shared mission and purpose make us one team. Because we're a global organization, you will always have opportunities to learn, grow and develop in your career. We support flexible working arrangements wherever possible.
When you come to work here, you'll quickly see that we love what we do, we care about each other, and we continuously learn and improve to meet the needs of our customers and consumers around the world.
We have talented colleagues around the world with varied skillsets, backgrounds and experiences, and we embrace this diversity because it's a big part of what helps us deliver results to grow the company. Whatever your specialty, you'll find that excelling at Energizer provides opportunities to grow in ways you never expected.
Position Summary
Develops annual brand plans and execution of agreed plans to drive our Autocare business growth. Champions and communicates marketing cycle plans to local sales teams.
Enables Energizer to win at retail by leading the team to provide insights-based category and shopper strategies and solutions based on business trends and category expertise. Develop insightful and actionable analysis, reports and presentations and participate in the annual planning process for key customers and channels.
**U** **niversal Accountabilities**
+ Provides input to strategy development and builds annual brand plans for the Autocare Category to meet business objectives in line with global direction.
+ Develops and manages activation of consumer and shopper communication and new product launches.
+ Ensures that brand pricing, sales and margin targets are agreed and met.
+ Manages the A&P budget within agreed limits.
+ Management of ATL and BTL Media Buying process in line with global direction.
Responsibilities
**Specific Accountabilities**
+ Builds and executes a winning program of activities and initiatives in line with global direction and international marketing cycle plan that drives consumer and shopper interest to meet agreed sales and margin targets.
+ Develops a detailed understanding of all aspects of the market using global insights plus local category, trade, shopper and consumer and competitor data that provides competitive advantage.
+ Oversee and manage the comprehensive portfolio of the Autocare business, ensuring alignment with overall business objectives. Identifying any portfolio gaps and developing/influencing plans in line with global guidance.
+ Recommends and gains approval for consumer communication budget and manages approved media planning under guidance of Global/International team.
+ Manages the local launch and price positioning of new products in line with international marketing cycle plan.
+ Works closely with local sales teams to maximize opportunities and ensure effective implementation of strategies and plans within major channels and customers.
+ Manages local adaptation of any global communication assets to be utilized in the market(s) under guidance from International/Global team. Coordinates with and manages local creative/activation agencies as required.
+ Analyses and evaluates implementation of key plans and activities on business and brand equity to maximize effectiveness and provide future improvement.
+ Provides intelligence and feedback on local needs to Senior Manager, Global Marketing Manager & International Marketing to influence global strategic direction and cycle plan development.
+ Recommends annual A&P budget for market and manages expenditure in line with agreed limits.
What we are looking for
**Required Skills and Experience**
+ Degree or above in Business, Marketing or similar discipline.
+ 3+ years solid brand management experience of working in consumer goods.
+ Outstanding verbal and written communication and presentation skills
+ Demonstrated competencies in critical thinking, teamwork, customer focus, and achieving results in alignment with business goals.
+ Outstanding project management skills with the ability to handle multiple projects and meet cost, quality, and schedule expectations
+ Strong ability to influence and build relationships
+ Ability to take initiative and self-direct
+ Ability to effectively work cross-functionally and communicate to internal and external teams
+ Produce high-quality work in a fast-paced dynamic environment
+ Proactive and solution-oriented with a strong sense of urgency
+ Excellent organizational and time management skills
**Preferred Skills and Experience**
+ Leading annual brand and marketing plan development
+ Key ANZ retailer knowledge
+ Media Planning and Agency management
**Working Relationships & Environment**
+ Reports to Senior Manager, Global Marketing Activation - ANZ.
+ Key relationships internally include the Commercial team, Finance, Supply Chain and International and Global Marketing team.
+ Located in-market. May be required to travel to markets of responsibility (up to 5%)
+ External engagement with agency partners
Come join us!
Energizer is an equal opportunity employer, and we prohibit discrimination based on age, color, disability, marital or parental status, veteran status, national origin, race, religion, sex, sexual orientation, gender identity or any other legally protected status in accordance with applicable federal, state and local laws.

Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and commercial sectors. If you thrive in a fast-paced environment and enjoy building strong relationships, this role is perfect for you!
What's In It For You?
+ Extensive training and development opportunities to grow your skills and advance your career within Toro.
+ Work in a collaborative environment where customer satisfaction is the top priority.
+ Engage with a diverse customer base , from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.
+ Enjoy a stable and supportive work schedule ( Part-time, Monday to Friday, 27.5 hours) with a market-leading company that values its employees.
What Will You Do?
+ Build and maintain strong relationships with Toro account holders, dealers, end-users, and internal colleagues to drive customer satisfaction.
+ Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.
+ Promote additional products through sales incentive programs, contributing to the growth of Toro's Parts business.
+ Handle customer complaints professionally , ensuring swift resolutions while maintaining successful business relationships.
What Do You Bring?
+ At least two years' experience in a customer service role within a fast-paced environment.
+ Strong sales, negotiation, and communication skills, with a focus on delivering customer satisfaction.
+ Proficiency in Microsoft Office and excellent numeracy and literacy skills.
+ SAP experience is desirable but not essential; willingness to learn is more important.
+ Highly organised and proactive approach, with the ability to adapt to changing situations and priorities.
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page shortlisted candidates will be contacted.

**Quote from Hiring Manager**
As a Senior Brand Manager at Brown-Forman, you will have the opportunity to shape the future of iconic brands. You'll be at the forefront of developing strategies that resonate with our consumers and work closely with cross-functional teams to drive brand growth. Your leadership and strategic insight will play a pivotal role in making a tangible impact in the marketplace.
**Meaningful Work From Day One**
The Senior Brand Manager is responsible for developing and executing brand strategies across all touchpoints, working closely with cross-functional teams to ensure our brands are effectively positioned in the marketplace to drive growth. This role will focus on managing P&L, optimising marketing spend, and ensuring the execution of strategic brand plans to elevate the brand's premium positioning.
_This is a temporary role, 12 months contract._
**What You Can Expect**
● Drive Business Results: Lead P&L management and optimisation to deliver brand growth. Establish activity KPIs and work with cross-functional teams to analyse marketing mix and resource allocation.
● Brand Strategy & Planning: Develop and implement ambitious brand plans grounded in consumer insights, with a focus on expanding brand penetration. Lead strategic business planning to achieve growth targets, collaborating with internal and external teams to execute plans.
● Marketing & A&P Management: Oversee the management of A&P budgets, ensuring efficient spend across the brand portfolio. Implement post-evaluations of brand-led spend and marketing activities to improve future campaigns.
● Brand Campaigns & Activation: Lead the development and implementation of key brand campaigns. Work with marketing and trade teams to adapt campaigns for various channels and customer needs, ensuring KPIs and resources are aligned.
● People Development: Lead and mentor a direct report, fostering a culture of creativity and insightfulness. Support the development of next-generation marketing leaders.
● Collaboration: Work with internal and external stakeholders, including the global brand team, IMC, and customer marketing teams, to create and execute integrated campaigns that elevate brand presence.
**What You Bring to the Table**
● A minimum of 6 years of marketing experience, with a proven track record of delivering brand growth in a competitive market.
● Strong commercial acumen and experience managing a P&L.
● Experience leading cross-functional teams and managing multiple agencies to deliver integrated marketing campaigns.
● Expertise in brand strategy and execution, including experience with premium products, consumer insights, and RTD.
● Strong project management skills with the ability to lead multiple initiatives simultaneously.
● Excellent communication and leadership skills, with the ability to inspire and motivate teams.
● Experience within the spirits or beverage alcohol industry is highly desirable, but not essential.
● Willingness to travel domestically and internationally as required (up to 10%).
**What Makes You Unique**
● Proven experience in leading global iconic brands (as opposed to strong local brands).
● Experience in the CPG marketing space within large multinational companies.
● A passion for the premium spirits sector, with a deep understanding of market trends and consumer behaviours.
● Ability to innovate and identify new growth opportunities for brands, including in new and emerging markets.
**Who We Are**
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
**What We Offer**
Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come. As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience. We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
#jackdaniels
#LI
Brown-Forman Corporation is committed to equality of opportunity in all aspects of employment. It is the policy of Brown-Forman Corporation to provide full and equal employment opportunities to all employees and potential employees without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
Business Area: Europe, Africa, APAC Division
Function: Marketing
City:
Surry Hills
State: New South Wales
Country: AUS
Req ID: JR-