303 Hospitality & Tourism jobs in Australia

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
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**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Go Where Joy Is In The Journey**
Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Melbourne Team as a casual **Guest Experience Host** today!
**How You'll Shine**
As a Guest Experience Host, you will be responsible for the day to day operation of the front desk. This includes greeting and registering of owners and guests, providing information on local area attractions, completion of all department related paperwork and using all communication equipment including telephones, facsimiles and computers.
This fast paced environment would suit customer obsessed individuals who are passionate about providing exceptional experiences and booking guests in to learn more about the benefits of holidaying with Travel + Leisure Co!
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Subsidised private health insurance (following successful probation completion)
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Great career development opportunities
+ Birthday leave to celebrate your special day!
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Voco Hotel Surfers Paradise is on the lookout for its next guest service focused Duty Manager (DM).
Are you an experienced hotel DM looking for a new challenge, or a senior Guest Service Agent ready to take the next career step?
At voco, Surfers Paradise, hospitality is a career. We believe in the art of hosting, where every detail matters.
**Job Summary:** As Duty Manager, you will play a key role in ensuring our guests have a seamless stay. You will assist in managing the front office area and attend to guest requests. You will have sound computer skills, like a challenge and thrive on problem solving.
This isn't just a job; it's an opportunity to shape something special from the ground up.
**Responsibilities:**
+ Be a brand ambassador for voco, Surfers Paradise
+ Ensure compliance with safety and regulatory standards are maintained
+ Oversee reception and at times night audit, and maintain accurate hotel accounts and reports
+ Liaise with all hotel departments to solve challenges and strive for guest satisfaction.
**Skills & Experience:**
+ Minimum 1 year of experience in a similar role within hospitality.
+ Proficiency in hotel property management systems (Opera would be an advantage)
+ Strong attention to detail
+ Exceptional communication skills, both written and verbal
+ QLD RSA/RSG certificates (or ability to obtain)
+ Full Australian work rights
This role offers not just a job but a chance to grow with a globally respected hotel brand.
Come and join a passionate team of hospitality professionals dedicated to delivering exceptional guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

As an Executive Lounge Team Member in the Front Office Department, you are responsible for creating a memorable guest experience by providing service to our guests in a friendly and engaging manner. You are responsible for providing guest services including check in/out, food and beverage service to our loyalty members and Hotel guests in the Executive Lounge. You will be relied on to provide a high level of customer service, ensure a smooth operation in the lounge, and create memorable guest experiences.
**What will I be doing?**
As the Executive Lounge Attendant, you will be responsible for performing the following tasks to the highest standards:
+ Provide food and beverage services to executive floor guests, assisting the daily check in and check out as well as the Executive Lounge operation.
+ Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
+ Promptly answer telephone calls and emails, advise other team members of special guests' needs and pass the information accordingly.
+ Ensure that the Executive Lounge equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organised way.
+ Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
+ Take on an active role in the Executive Lounge team, ensuring effective communication and working as a team in order to reach goals and targets.
+ Create a warm and welcoming arrival for guests.
+ Assist guests with booking requests, restaurants and other guest services, including bag porter.
+ Handle complaints promptly and efficiently, taking necessary action, and informing the Executive Lounge Manager or Supervisor to follow-up where appropriate.
+ Follow-up with all guests to ensure satisfaction with problem resolutions.
+ Ensure that VIP guests are treated personally and recognised as an individual.
+ Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognises them as important guests and that their benefits are received.
+ Set-up meal period displays, ensuring the correct quality and quantity of food and beverage items, as well as attention to details in order to promote the hotel's daily offerings.
+ Check in and out guests where required.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning _Great Place to Work_ culture means:
+ Laundered uniform provided
+ 110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000 hotels located in 139 countries and territories around the world
+ Food & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences
+ Amazing award & recognition programs
+ Opportunities to participate in ESG activities
+ Flexibility so you can Thrive and make space for what matters most
+ Hilton Sydney pays above the HIGA: HIGA Level 3 $26.97 - $67.43 / hour (based on penalties super tips where applicable)
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Executive Lounge Attendant_
**Location:** _null_
**Requisition ID:** _HOT0BXMQ_
**EOE/AA/Disabled/Veterans**

Before you get started.Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members! **AND** **Hilton has been awarded the #1 Best Workplace in Australia by Great Place to Work!**
**Why you will love working for Hilton!**
+ Access to the world's best Team Member Travel Program with highly discounted rates
+ Discounts of up to 25-50% on products and services in participating Hilton outlets
+ Comprehensive training and support for your new role
+ Access to Hilton University training, offering more than 3000 learning programs
+ Extensive range of career development opportunities
**About West Hotel**
West Hotel Sydney, Curio Collection by Hilton is located near Barangaroo at 65 Sussex Street Sydney. West offers discerning corporate and leisure travellers a truly unique hotel experience with 182 designer rooms including four suites, a modern Australian restaurant and bar, a private meeting/dining room, stunning internal garden Atrium and a fully equipped gym.
**What will you be doing?**
A Guest Service Agent truly influences the first impressions of our Guests and are responsible for performing the following tasks:
+ Welcoming and fulfilling the check-in process for Guests and group arrivals
+ Completing the check-out process for departing guests using the hotel systems
+ Manage, effectively and efficiently, Guest requests, inquiries, and complaints
+ Maintain current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
+ Maximize sales revenues through up-selling and marketing programs
+ Perform general incoming communication duties, including taking reservations via telephone and electronic registration systems
**What are we looking for?**
+ Calm, efficient, and organized with great attention to detail
+ Excellent personal presentation and communication skills
+ Ability to multi-task while maintaining a positive attitude when working with a Guest
+ Computer literate and able to navigate through Company systems
+ Demonstrated experience within hospitality, retail, or fast food
**Travel the world and grow your career with Hilton**
**This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.**
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Service Agent_
**Location:** _null_
**Requisition ID:** _HOT0BXRH_
**EOE/AA/Disabled/Veterans**

**Join our team at Voco Kirkton Park Hunter Valley - where work meets joy!**
voco Kirkton Park Hunter Valley is a luxury boutique hotel set on an intimate 70-acre estate, ideally situated at the gateway to the finest vineyards of the Hunter Valley.
**Position: Part-Time Guest Service Agent**
We are looking for dedicated individuals to join our Front Office team, playing a vital role as the face of the hotel. Your warm smile will be the first of many interactions to ensuring our guests have a rememberable stay.
**What you will do:**
+ Kicking off truly memorable guest experiences with the warmest of welcomes.
+ Acknowledging IHG One Rewards members and returning guests in person or over the phone.
+ Taking, managing, and receiving payments for guest bookings.
+ Making the check-in and check-out process feel swift and seamless.
+ Staying one step ahead of our guests' needs to anticipate requests and offer tailored recommendations.
+ Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations.
**The ideal candidate will have:**
+ Previous experience in a Front Office position or with Opera (PMS) is highly regarded.
+ Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills.
**We are looking for someone who:**
+ Can work a rotating roster, including shifts on weekends and Public Holidays. Availability to work evenings (3pm - 11pm) is highly advantages
+ Full Australian Drivers Licence to provide valet parking services
+ Has the legal right to work in Australia without any limitation or hour-restriction as well as holds a current police clearance (not older than 6 months).
**What we offer:**
You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey
+ Duty Meal provided on shift
+ Uniform supplied
+ Paid birthday leave - hip hip hooray!
+ Paid parental leave scheme
+ Free onsite parking
+ Staff Celebration Events
+ Some of the best colleague discounts across our IHG Hotels across Australia and worldwide for accommodation, food and beverage
+ A massive colleague discounts platform for all your favourite brands and retailers
+ Most importantly, your career journey will be supported through our lifelong development programs
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Set to open following a multi-million-dollar transformation, on the shores of sparkling Coogee Beach, the hotel will redefine coastal luxury when it debuts in late 2025. Perfectly positioned on Sydney's iconic beachfront, the reimagined hotel will offer 198 elegantly designed rooms and suites, many with uninterrupted Pacific Ocean views, alongside an ocean-facing infinity pool, luxury cabanas, and a vibrant leisure deck. Guests can look forward to an elevated arrival experience, immersive coastal dining celebrating seasonal local produce, and a redefined wellness sanctuary. With state-of-the-art event spaces including a Grand Ballroom, the hotel blends soulful escapes and meaningful connection with refined coastal elegance - setting a new benchmark for beachfront hospitality in Australia.
**About the Role**
As Night Manager, you will manage and oversee all hotel operations in the absence of the General Manager or designate during nights. The principal responsibility is safety and security of guests and colleagues and ensuring the accurate and timely completion of the night audit function during the hours of 11pm - 7am.
You'll not only be the person guests rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also be in tune with your team, driving performance and engagement and ensuring they receive the right learning and development opportunities to maximise performance and maintain a positive and productive work environment.
**Your day to day**
+ Manage and oversee all hotel operations overnight
+ Train colleagues in quality and service standards, ensuring they have the necessary tools and equipment to perform and are empowered to execute in their roles. Maintain and continue to develop Managers and Frontline colleagues
+ Lead by example by consistently upholding and embodying InterContinental brand standards in all daily operations
+ Ensure guests receive prompt, professional service, personal recognition and a seamless Front & Back of House experience throughout their stay.
+ Support and ensure Front Office staff provides guests with prompt service, professional attention and personal recognition.
+ Be the first responder - know how to respond to emergency situations promptly and calmly
+ Ensure all credit and financial transactions are handled in a secure manner. Maintain cashiers float, ensuring accurate daily report of all money received, performs the audit balances and prepares all works for audit in an orderly fashion
+ Oversee night audit function and preparation of daily financial reports. Work closely with our finance team to ensure the auditing and reporting process has a high level of detail overnight
+ Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
+ Demonstrates our One Step Ahead Service Behaviours: Create confidence, Encourage success and Make it happen; and is aligned to True Hospitality service skills expectations.
+ Champion IHG Rewards Club and ensure team are 100% compliant in their training and delivery of standards.
**What we need from you**
+ Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration
+ Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and experience
+ Must speak local language
+ Valid Responsible Service of Alcohol and First Aid Certificate are required
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including laundry for business attire, impressive room discounts, competitive products & services discounts program and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
We are proud to be IHG and we know you will be too. Visit to find out more about us.
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**How You'll Shine**
+ Greeting and registering of owners and guests
+ Providing information on local area attractions
+ Completion of all department-related paperwork
+ Using all communication equipment, including telephones, facsimiles and computers
+ Meet guests face-to-face and generate sales appointments for our sales centre located at our amazing resorts
+ Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
+ Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check-in process
+ Clearly articulate the benefit of travelling within Travel & Leisure's community
+ Meet targets and KPI's as set by the business
+ This role requires you to be available for weekend and public holiday shifts.
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Great career development opportunities
+ Birthday Leave
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ Genuine passion for customer service and the local area
+ Excellent communicator with strong interpersonal skills
+ Enthusiastic, self-motivated and positive individual
+ Immaculate presentation and professional grooming standards
+ High levels of computer literacy
+ Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**GO WHERE JOY IS IN THE JOURNEY**
At Travel + leisure Co., we go further as a team. We believe in the impact of a helping hand and the power of vacations. If you enjoy working in an environment where no two days are the same, join our Phillip Island team today!
**We have the following roles available:**
+ **GUEST EXPERIENCE HOST**
+ **FOOD & BEVERAGE ATTENDANT**
+ **ROOM ATTENDANT**
**How You'll Be Rewarded**
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
+ Professional development funding
+ Discounted hotel stays across Australia, Fiji, New Zealand
+ Subsidised private health cover*
+ Seasonal and ongoing positions!
**What You'll Bring**
To be successful in this role, you will be:
+ Previous experience within a similar hotel position
+ A sound understanding of Workplace Health and Safety, including safe chemical handling
+ Strong communication skills
+ An ability to work well independently and in a team environment
+ Have the ability to recognize and solve problems in the workplace
+ Ability to work a flexible schedule, including nights, weekends, public and school holidays.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.