250 Hospitality & Tourism jobs in Australia

**Additional Information**
**Job Number** 25118924
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Grand Mirage Resort Port Douglas, 168-190 Port Douglas Road, Port Douglas, Queensland, Australia, 4877VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
At the heart of the community, Sheraton Grand Mirage Resort Port Douglas brings people together - both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a "Supervisor - Banquets" because together, we are better. Start your career local at Sheraton, where you don't just work - you belong. ?
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**Company?**
Sheraton Grand Mirage Resort Port Douglas is proudly part of the Marriott International group. Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 30 brands and 8,500 properties across 138 countries and territories, our people are given more ways to connect, experience and expand their world?
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**Location** ?
This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland. The resort comprises of 295 guest rooms, suites and villas. ?
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**Department?**
We are currently seeking an experienced Supervisor for our busy Banquets Department. This position reports to the Banquets Manager and is very much a hands on role?
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**The successful applicant will have:?**
+ The ability to effectively lead, develop and motive a team of engaged associates?
+ 12 months previous experience in a supervisory role ?
+ Experience in a 4 or 5 star Hotel (desirable)?
+ QLD Responsible Service of Alcohol Certificate?
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**Responsibilities include and are not limited to:?**
+ Experience in set up and running of large conference and dinner events?
+ Ensure that staff rosters and shifts optimise productivity and are within guidelines?
+ Attention to detail?
+ Exceptional guest service?
+ Responsible for supervision and training ?
+ Undertake and complete associate certification training, including ongoing training of technical and service skills?
+ Ensure payroll is completed and authorised according to Resort policy?
+ Ensure all food and beverage items served to guests are of the highest standard and presentation as per Resort standards?
+ Handle customer queries efficiently ?
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**Our Benefits?**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends ?
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month ?
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group ?
+ Free onsite parking and work attire laundered?
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program ?
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend ?
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness ?
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Be your best. Grow your career with Marriott, where you don't just work - you belong. ?
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Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws?
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When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25126709
**Job Category** Rooms & Guest Services Operations
**Location** Pier One Sydney Harbour Autograph Collection, 11 Hickson Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**Be the Vibe Behind the View**
**Join Pier One Sydney Harbour as a Guest Experience Expert - Night Audit working as part of our Front Office team.**
At **Pier One Sydney Harbour** , the night is your stage. While the city sleeps, you're the one making sure everything runs like clockwork because unforgettable stays don't stop when the sun goes down. From late-night check-ins to early-morning farewells, every detail matters in making a seamless experience.
As a **Guest Experience Expert - Night Audit** , you'll own the overnight rhythm: posting charges, running end-of-day reports, and ensuring every account balances perfectly. You'll handle check-ins, check-outs, room assignments, and those last-minute requests with confidence and care. Calm under pressure, sharp with details, and always ready with a warm welcome.
**What You'll Do:**
**Set the tone:** Be the first and last impression by welcoming late arrivals, handling check-outs, and making every guest feel at home.
**Own the details:** Post charges, balance accounts, run night audit reports, and roll the date.
**Keep it smooth:** Manage room assignments, handle special requests, and solve problems before they become issues.
**Be the calm:** Stay organized, stay sharp, and keep everything running seamlessly.
**What You Bring:**
A passion for **authentic hospitality** and **locally inspired experiences** .
A sharp eye for detail and a love for **design and storytelling** .
A professional look, a positive attitude, and a team-first mindset.
A desire to go **beyond the booking** and create **signature moments** .
**Why You'll Love It Here:**
Work at a **harbourside destination** with serious wow-factor.
Be part of a brand that's **innovative, expressive, and sociable** .
Enjoy flexible hours, a supportive team, and a workplace that feels like a party with purpose.
Help guests **live Sydney** -not just visit it.
**Benefits, Perks & Rewards:**
Help guests **live Sydney** -not just visit it.
Free delicious duty meals including one free barista coffee a day!
Numerous Activations and events to connect with your colleagues
Free dry cleaning for all your work clothes
Exclusive associate discounts on Food & Beverage and Hotel rooms (including all proprieties within Marriott International) for you, your family and friends
**Ready to turn service into storytelling?**
Apply now and help us create the next unforgettable Pier One moment.
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity._
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 2512888
**Job Category** Rooms & Guest Services Operations
**Location** W Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**AUTHENTICALLY YOU**
**Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.**
**CURATING ORIGINALITY TAKES TALENT**
**W Sydney is now casting for charismatic and guest centric individuals to fill the role of Duty Manager for our Front Desk (Welcome) Team. Reporting to the Executive Assistant Manager of Rooms, this integral role provides a high level of service to guests experience and balancing the needs of guests, talent, and the entirety of W Sydney. You will assist the team in maintaining a focus on excellence and continuous improvement by creating a memorable atmosphere for guests and adopting a deep local understanding of the guest journey. As this role requires management and supervision of all hotel operational areas, additional responsibilities will; include, but are not limited to;**
+ **Performing day-to-day duties with passion and charisma whilst demonstrating outstanding communication skills**
+ **Driving W's Whatever Whenever Culture and Bonvoy Loyalty program**
+ **Assists the Welcome and Whatever Whenever Managers with all aspects of Rooms Division operations including business decisions and following W brand guidelines**
+ **Responsible for the smooth and efficient operations of all areas of the Hotel, in the absence of Senior Leadership Team.**
+ **Ensures Welcome Desk, Whatever Whenever, Wheels and Concierge maintains high standards of service that maximizes guests satisfaction**
+ **Extensive knowledge of guest services procedures, financial procedures, and payment processes**
+ **Establishes challenging, realistic and obtainable goals to guide operation and performance**
+ **Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.**
**REQUIREMENTS**
+ **Previous experience in Front Desk/Front Office role, ideally within a supervisory or DM position, within a luxury hotel**
+ **Knowledge of procedures and policies for check-in/check-out, pre-arrival planning, property based systems (Opera) and room inventory management**
+ **Attention to detail and excellent oral & written communication skills**
+ **Ability to work on weekends/public holidays based on operational/business requirements**
+ **Basic computer schools (email, Microsoft office suite, etc)**
**BENEFITS**
+ **Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends**
+ **The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International**
+ **Discounts on food & beverage across all our hotels**
+ **Recognition programs to keep you motivated**
+ **Wellbeing & mindfulness programs to ensure you stay healthy**
+ **Employee Assistance Program**
+ **'Great Places to Work' certified**
**MI RECOGNITION**
**Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.**
**MI CAREERS SOCIAL MEDIA ACCOUNTS**
**Chat, engage and follow us on social media. | Facebook | Twitter | LinkedIn | Instagram**
**CTA TO LEARN MORE**
**Visit whotels.com/careers to learn more about our workplace culture and career opportunities.**
**DIVERSITY AND INCLUSION STATEMENT**
**Marriott International is an equal opportunity employer that does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws**
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25128853
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for an **Executive Lounge Attendant** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global ?team and **become** the best version of you.
**Role Overview:**
As an Executive Lounge Attendant, you will offer elevated service to guests in the Westin Club. Providing memorable experiences and genuine connections with Marriott Bonvoy members, VIP's, high rate and regular guests alike. This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott's world-renowned hospitality standards!
**Key Responsibilities:**
+ Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere.
+ Strong Team work to lead your section during busy period and supports team efforts ensuring smooth operations
+ Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
+ Assist with table setup, order taking and ensuring time delivery of orders
+ Uphold brand values and ensure consistent delivery of high-quality service
**About You:**
+ The confidence to promote ideas and make sound decisions under pressure
+ Excellent verbal communication skills
+ Outgoing, enthusiastic, and approachable, with the ability to create a welcoming and vibrant atmosphere
+ Must hold a Responsible Service of Alcohol (Queensland)
+ Be available to work over a 7-day rotating roster which will include working evenings, early starts, public holidays, and weekends
**Benefits**
+ Uniform
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
_Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under_
_"We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity"_
_"Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at "_
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.

**Additional Information**
**Job Number** 25128077
**Job Category** Food and Beverage & Culinary
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Food and Beverage Team Leader** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global ?team and **become** the best version of you.
**Role Overview:**
As a Food and Beverage Team Leader, you will play a pivotal role in overseeing the daily operations in Food and Beverages outlets at The Westin Brisbane and Four Points by Sheraton. Acting as a leader on the floor, you will ensure seamless service delivery while maintaining brand standards and creating a positive, motivated team environment. You'll have the opportunity to oversee and work in a variety of venues including the Settimo Restaurant, and Four Points, offering a dynamic and rewarding leadership experience. This role is perfect for someone who thrives in a fast-paced environment, values exceptional guest service, and is eager to develop professionally within Marriott's world-renowned hospitality standards!
**Key Responsibilities:**
+ Provide training and guidance for new colleagues and staff
+ Oversee daily operations across assigned F&B venues, ensuring smooth and efficient service
+ Provide warm, friendly and professional service to guests, ensuring a welcoming atmosphere.
+ Monitor the quality of food and beverages and service to ensure guest satisfaction
+ Strong team work to lead your section during busy period and supports team efforts ensuring smooth operations
+ Anticipate and address guest needs, offering personalized recommendations and maintain a focus on guests satisfaction
+ Ensuring staff upholds brand values and ensure consistent delivery of high-quality service
+ Assist in monitoring stock levels and placing orders to avoid shortages
+ Conduct regular checks on cash handling, billing and POS system accuracy
**About You:**
+ Previous experience in a Food & Beverage/Restaurant & Bars related position, preferably within a hotel/hospitality environment
+ Experience in leading, supporting and driving a team
+ Exceptional people management and interpersonal skills along with strong communication skills
+ The confidence to promote ideas and make sound decisions under pressure
+ Outgoing, enthusiastic, and approachable, with the ability to create a welcoming and vibrant atmosphere
+ Strong analytical and problem-solving skills, with a proactive mindset toward operational challenges.
+ Must hold a Responsible Service of Alcohol (Queensland)
+ Be available to work over a 7-day rotating roster which will include working evenings, early starts, public holidays, and weekends
**Benefits**
+ Uniform
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognised training programs by Marriott International
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
_Marriott International is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under._
_We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity._
_Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us at_
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.

**Additional Information**
**Job Number** 25128860
**Job Category** Rooms & Guest Services Operations
**Location** Adelaide Marriott Hotel, 141 King William Street, Adelaide, South Australia, Australia, 5000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
As Marriott International's flagship brand, Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative, dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Porter, opportunity awaits.
**Position Summary:**
+ Be the "face of the hotel" - engaging and inspiring guests through each guest interaction from arrival to departure
+ Securely park guest cars, deliver bags and amenities in accordance with the hotel policies
+ Support your front office team in general operational tasks
+ Escort guests to their rooms and explain all features & hotel offerings
+ Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
**About You:**
+ A current driver's license
+ Relevant experience in a similar role
+ Working rights in Australia
+ Enthusiastic to escalate your career
+ Self-motivated, driven and energized in a fast-paced environment
+ Armed with smart solutions and a can-do attitude
**Our Benefits:**
+ Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
+ Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
+ Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
+ Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
+ Opportunity to receive Employee Referral Incentives and get paid for working with your friend
+ Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Marriott Hotel is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now!
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information** Part Time role
**Job Number** 25129081
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Perth, 480 Hay Street, Perth, Western Australia, Australia, 6000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**The Westin Perth is looking for our next Guest Service Expert**
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 8,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.
**Our Brand**
The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. Join the team at The Westin Perth, enhance your senses and find your balance with our signature wellness programs. With a focus on Eat, Sleep and Move Well, we have designed guest experiences that enhance wellness on the road. Discover a place where you're given a choice, not just to get up, but to rise.
**Rise with Westin Perth**
The Westin Perth is a luxury retreat, perfect for business and leisure travelers alike. A rejuvenating haven with luxury accommodation, 5-star amenities and a dynamic City Centre location.
**Guest Experience Expert:**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
**Your duties will include:**
+ The check in and check out of hotel guests
+ Maintaining guest accounts
+ Taking reservations when required
+ Assisting with all guest enquiries and directing internal and external phone calls.
+ Ensuring that all guests feel welcome and comfortable whenever they have contact with the Front Office Department
+ Creating a welcoming impression as an ambassador for the hotel at all times will be of utmost importance.
+ May process food & beverage orders, answer questions on menu selection and record transactions in point-of-sale system.
+ Create guest moments and follow up with guest to ensure their request has been resolved to their satisfaction.
+ You will have to rotate to cover some of our overnight shifts
**Skills & Experience:**
Your skills and experience will include:
+ Competent with Word, Excel, PowerPoint and software packages
+ Competent with OPERA Software or similar
+ Passion for delivering energetic customer service
+ Positive attitude and an electric personality
+ Articulate and confident in English language
+ To have ability to smile on the phone
+ Passionate about a career in hospitality management
+ Australian Working Rights
**What you will enjoy**
Marriott's "Life. With the Works", offers a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
+ Access to Employee Assistance Programs
We look forward to reviewing your application.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.

Creating Exceptional Experiences in Every Room - Join Our Housekeeping Team at Crowne Plaza Hawkesbury Valley.
Located in the Valley of The Hawkesbury River, just 45 minutes from Sydney and at the foothills of the Blue Mountains, Crowne Plaza Hawkesbury Valley is the ideal destination for a group getaway, romantic retreat, wedding or conference destination. Based on 8 hectares of landscaped gardens, our comfortable, contemporary rooms and suites, delicious dining options and the only Villa Thalgo Day Spa in Australia, provide our guests with a diverse destination experience. Crowne Plaza Hawkesbury Valley is where indulgent retreat meets urban convenience.
Crowne Plaza Hawkesbury Valley is seeking **Casual** Room Attendants to join our Housekeeping team. **Flexibility with shifts is a MUST,** with start times as early as **5 am and finish times as late as 11 pm and weekend availability.**
**A little taste of your day-to-day:**
+ Making sure every single room is at its absolute best for our guests
+ Helping our guests in any way you can - whether they've forgotten their toothbrush or are looking for some local restaurant recommendations
+ Keeping your supervisor in the loop by advising them of any progress or problems
+ Monitoring and controlling supplies to minimise waste
+ Doing your best to reunite guests with any lost or misplaced items
+ Regularly assisting with deep clean projects
**What we need from you:**
+ Flexibility with shifts, including starting **as early as 5 am or ending as late as 11 pm.**
+ **Available for weekend shifts**
+ Complete a wide variety tasks within a set time period
+ High standard of personal presentation
+ You must also meet the legal requirements to work in this country
+ Fitness is important as this role involves being on your feet most of the day.
+ Occasional lifting of items up to 23 kilograms and or push/pulling heavy objects
+ You'll be an approachable person and have a real passion for providing connecting and seamless service to ensure a memorable guest experience
+ Dynamic, vibrant, confident and professional personality
+ A minimum of 1 years' experience within a housekeeping role, preferably within a hotel environment, or in a similar commercial environment.
+ Strong attention to detail
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, duty meals, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Before you get started.Yes, we do have the **BEST Team Member Travel Program** with **HUGE discounts** on hotel rooms for our Team Members!
**Why** **you'll** **love working for Hilton!**
·Access to the world's best Team Member Travel Programwithhighlydiscounted rates
·Discounts of up to 25-50% on products and services in participating Hilton outlets
·Comprehensive training and support for your new role
·Access to Hilton University training, offering more than 3000 learning programs
·Extensive range of career development opportunities
**What** **will you be doing?**
Leading the way with your passion for Hospitality and Customer Service you willbe responsible formentoring and coaching the team of Front Office Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service.
·Assist the Front Office Manager with the management and support of daily Front Office Operations
·Manage and support the Front Office team, ensuringthat brandstandards aremetand guest expectations are exceeded
·Handle guest requests,inquiriesand complaints promptly
·Handle any management issues or emergencies that arise,recordand resolve as necessary
·Maximise sales revenues through up-selling and marketing programs within the department
·Maintain knowledge of hotel products, services,policiesand emergency procedures
·Ensure your teammaintainsa professional manner and are up to date with VIP guest movements, hotel events, localattractionsand activities
**What are we looking for?**
Tobe successful inthis role, you should havea positiveattitudeand the following experience and skills:
·A minimum of 2 years of Front Office supervisory experience in the hotel, leisure,fastfoodand/or retail sector
·Fluent in the English languagein order tocommunicate professionally with guests and team members, both in person and over the telephone
·Excellent leadership, inter-personal, training and development skills
·A passion for delivering exceptional guest experiences
·Computer literate
·Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
·Well-presented,organisedand calm personality
**_Travel the world and grow your career with Hilton_**
Hilton has been recognisedas the Number 1Great Place to Work®Institutein the World
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Duty Manager_
**Location:** _null_
**Requisition ID:** _HOT0BUBS_
**EOE/AA/Disabled/Veterans**