Australia presents many customer service job opportunities across varied industries. These positions are essential for companies aiming to build strong customer relationships and ensure satisfaction. Customer service roles range from entry-level to managerial positions, offering diverse career paths.5 Customer Service jobs in Australia
Optical Dispenser – Customer Service Champion
Posted 18 days ago
Job Viewed
Job Description
Smart Vision Optometry - Mosman and Bondi Beach
An amazing opportunity to be part of a growing boutique optometry practices located in Sydney's Bondi Beach and Mosman.
Smart Vision Optometry are a global leader in vision wellness programs and sought after high-end fashion eyewear.
No previous optical experience necessary.
RequirementsAbout you
You are a passionate retail professional with exceptional attention to detail and an effervescent personality. You value authenticity and joy in all that you do with a nurturing and supportive nature, along with:
Retail and leadership experienceExcellent communication skillsWell groomedAbility to travel between our Mosman and Bondi Beach practicesMulti-tasking and prioritising abilitiesSocial media and online marketing skillsDedicated to ensuring presentation of both practice and team to reflect our superb customer serviceMust be an Australian Permanent residentSkills and Attributes
The ability to build on and improve contact with our patient baseFront office administration including phone answering and appointment bookingOverseeing all internal and external communications for the practicesAn interest in fashion and styleOptical dispensing qualifications will be highly regardedWhat makes us unique
No late nights or SundaysFlexibility with full-time or part-time availableWe encourage taking the time to provide personalised service rather than pressure sales targetsCreative marketing strategies of social media, window displays and in store eventsOur practices provide a unique, boutique specialty experience allowing you to broaden your niche skillsetWhat we expect from you
Be willing and available to greet patients and visitors in a bright, friendly manner and promptly attend to their needs.Efficiently make and follow-up appointment bookings with patients.Enjoy delivering exceptional patient service over the phone and face-to-face that will delight at every moment of choice.Have an affinity to work with kids and families and WOW them with Vision Care and service.Can upsell & close sales of frames, lenses, sunglasses, and other optical products to browsers and convert those looking to be valued patients.Be a team player and assist other members when required and work with other practices in the group.Be willing to attend training courses when required.Finally, your vision reflects Smart Vision's ability to transform people's lives and see their eyes light up with excitement. It is important for you to believe in our unique methods and proven wellness treatment programs that we provide our patients.
If you can already see yourself as a part of our growing team apply now!Application Pro Tip:
If you are super keen to get to the head of the list, please send a short video taken on your phone of you selling yourself and telling us why we should hire you above all others. BenefitsThe right candidate shall expect:
A full-time equivalent package up to $115k is achievable after trial period and certain KPI's are achieved;
Fully funded 12 month Dispensing course (if required); and
Fully trained career opportunity.
Optical Dispenser – Customer Service Champion
Posted 18 days ago
Job Viewed
Job Description
Smart Vision Optometry - Bondi Beach, Mosman or both!
An amazing opportunity to be part of a growing boutique optometry practices located in Sydney's Bondi Beach and Mosman.
Smart Vision Optometry are a global leader in vision wellness programs and sought after high-end fashion eyewear.
No previous optical experience necessary.
RequirementsAbout you
You are a passionate retail professional with exceptional attention to detail and an effervescent personality. You value authenticity and joy in all that you do with a nurturing and supportive nature, along with:
Retail and leadership experienceExcellent communication skillsWell groomedAbility to travel between our Bondi and Mosman practicesMulti-tasking and prioritising abilitiesSocial media and online marketing skillsDedicated to ensuring presentation of both practice and team to reflect our superb customer serviceMust be an Australian Permanent residentSkills and Attributes
The ability to build on and improve contact with our patient baseFront office administration including phone answering and appointment bookingOverseeing all internal and external communications for the practicesAn interest in fashion and styleOptical dispensing qualifications will be highly regardedWhat makes us unique
No late nights or SundaysFlexibility with full-time or part-time availableWe encourage taking the time to provide personalised service rather than pressure sales targetsCreative marketing strategies of social media, window displays and in store eventsOur practices provide a unique, boutique specialty experience allowing you to broaden your niche skillsetWhat we expect from you
Be willing and available to greet patients and visitors in a bright, friendly manner and promptly attend to their needs.Efficiently make and follow-up appointment bookings with patients.Enjoy delivering exceptional patient service over the phone and face-to-face that will delight at every moment of choice.Have an affinity to work with kids and families and WOW them with Vision Care and service.Can upsell & close sales of frames, lenses, sunglasses, and other optical products to browsers and convert those looking to be valued patients.Be a team player and assist other members when required and work with other practices in the group.Be willing to attend training courses when required.Finally, your vision reflects Smart Vision's ability to transform people's lives and see their eyes light up with excitement. It is important for you to believe in our unique methods and proven wellness treatment programs that we provide our patients.
If you can already see yourself as a part of our growing team apply now!
Application Pro Tip:
If you are super keen to get to the head of the list, please send a short video taken on your phone of you selling yourself and telling us why we should hire you above all others. BenefitsThe right candidate shall expect:
A full-time equivalent package up to $115k is achievable after trial period and certain KPI's are achieved;
Fully funded 12 month Dispensing course (if required); and
Fully trained career opportunity.
Customer Support and Data Entry
Posted 1 day ago
Job Viewed
Job Description
Main Job Description:
We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.
Responsibilities:
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and complaints efficiently and professionally.
- Enter and update customer data in the system, ensuring accuracy and consistency.
- Assist in maintaining and organizing customer records.
- Identify and escalate issues that require further assistance or escalation.
- Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
- Ensure all data entry tasks are completed in a timely and accurate manner.
- Collaborate with other departments to resolve complex customer issues.
Skills and Qualifications:
- Excellent communication skills, both written and verbal.
- Strong attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
- Previous experience in customer service or data entry is preferred.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to handle challenging situations.
- Ability to adapt in a fast-paced environment.
Work Experience and Education:
- High school diploma or equivalent; a degree in business or a related field is a plus.
- At least 1-2 years of experience in customer service or data entry roles.
- Experience with CRM software and data management tools is preferred.
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