7 Hotel Managers jobs in Australia
Guest Services Agent
Brisbane, Queensland
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25102960
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Guest Services Agent** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global? team and **become** the best version of you.
**Role Overview:**
As the **Guest Services Agent,** you will be a dynamic team member who is responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties. This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly. As the first point of contact for guests, the Front Office Generalist embodies professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.
**Key Responsibilities:**
+ You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.
+ Manage all aspects of the front office department, tending to the guests and exceeding their expectations.
+ Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
+ Drive loyalty through our loyalty programs and guest experiences
**About You:**
+ Experience with OPERA property management system or similar
+ Have at least 2 year experience preferably within a high volume environment
+ Opera experience preferred however not required
+ Outstanding relationship building skills
+ Excellent customer service experience
+ Confidence and skills to up sell and promote our venues
+ Passion for the Hospitality Industry
+ Learn, think and grow and continue to evolve in your role
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.
**Job Number** 25102960
**Job Category** Rooms & Guest Services Operations
**Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
**COMPANY**
Explore an exciting new career path with Marriott International at The Westin & Four Points by Sheraton Brisbane. Explore endless possibilities with the #1 leader in hospitality worldwide, Marriott International. Unmatched opportunities await you! The next step in your career could lead to the greatest adventure.
We are excited to announce an opportunity for a **Guest Services Agent** to join our dedicated team at The Westin and Four Points by Sheraton Brisbane
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global? team and **become** the best version of you.
**Role Overview:**
As the **Guest Services Agent,** you will be a dynamic team member who is responsible for delivering exceptional guest experiences by performing a variety of front desk and guest service duties. This role ensures smooth day-to-day operations of the Front Office, including handling check-ins and check-outs, managing reservations, addressing guest inquiries, and resolving any service-related concerns promptly. As the first point of contact for guests, the Front Office Generalist embodies professionalism, hospitality, and a commitment to maintaining the highest standards of service to create a welcoming and memorable stay.
**Key Responsibilities:**
+ You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ You will maintain customer loyalty through the innovative resolution of issues, with strong attention to ensuring a positive guest experience.
+ Manage all aspects of the front office department, tending to the guests and exceeding their expectations.
+ Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
+ Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings
+ Drive loyalty through our loyalty programs and guest experiences
**About You:**
+ Experience with OPERA property management system or similar
+ Have at least 2 year experience preferably within a high volume environment
+ Opera experience preferred however not required
+ Outstanding relationship building skills
+ Excellent customer service experience
+ Confidence and skills to up sell and promote our venues
+ Passion for the Hospitality Industry
+ Learn, think and grow and continue to evolve in your role
**Benefits**
+ The best hotel training opportunities produced independently by the Westin Brisbane and internationally recognized training programs by Marriott International
+ Discounts on hotel rooms including all properties within the Marriott International group, for you and your family & friends
+ Discounts on food & beverage across all our hotels
+ Recognition programs to keep you motivated
+ Wellbeing & mindfulness programs to ensure you stay healthy
+ Employee Assistance Program
+ 'Great places to work' certified
Join us at The Westin and Four Points by Sheraton, and be part of our dedication to excellence in service and operational efficiency
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Overnight Guest Services Officer - Front Office
Melbourne, Victoria
Hyatt
Posted 1 day ago
Job Viewed
Job Description
**Description:**
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Overnight Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation and check-in of arriving guests, receiving payments, posting transactions and check-out of departing guests.
Working in a team of 4, you will be supporting the Overnight Assistant Manager and Front Office Manager to manage the overnight operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To handle all arrival and departure records
+ To perform cashiering duties as required concerning foreign currency exchange, payments, charges and checking out
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property and to be fully conversant with all emergency procedures.
+ To ensure that all public and back-of-house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003135
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
**Care Connects Us**
At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters, and your individuality is celebrated.
**About Park Hyatt Melbourne:**
Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalised service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests.
**Benefits of working with us:**
+ Leading global hotel brand with career advancement opportunities
+ Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones.
+ Complimentary duty meals whilst on shift
+ Discounted food & beverage and park club health & day spa treatments
+ Discounted onsite car parking
+ Employee assistance program - benefit from free, immediate and confidential support for any work, health or life concern
+ Generous paid time off and holiday policies including paid parental leave and wellbeing leave
+ 10% discount with NIB Health insurance
**About the role:**
As the Overnight Guest Services Officer, you will be responsible for ensuring the highest standards of customer service are met by efficiently processing the allocation and check-in of arriving guests, receiving payments, posting transactions and check-out of departing guests.
Working in a team of 4, you will be supporting the Overnight Assistant Manager and Front Office Manager to manage the overnight operations of the hotel in order to achieve our purpose.
**Some of the responsibilities include:**
+ To handle all arrival and departure records
+ To perform cashiering duties as required concerning foreign currency exchange, payments, charges and checking out
+ To handle guest enquiries and requests and to have a thorough knowledge of Melbourne and its surrounding areas
+ To assist in maintaining a high level of security for guests, staff and hotel property and to be fully conversant with all emergency procedures.
+ To ensure that all public and back-of-house areas are maintained to the specified levels of cleanliness, maintenance and presentation and to instigate appropriate action when necessary
**Qualifications:**
+ Previous work experience in a similar fast-paced hotel operations or reservations environment
+ Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
+ Superior customer service skills along with excellent service resolution skills
+ The capability of working both autonomously and as part of a team
+ The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
+ The flexibility to work on a rotating 24/ roster, including public holidays
Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you'll discover a career you didn't know existed
**Primary Location:** AU-VI-Melbourne
**Organization:** Park Hyatt Melbourne
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** MEL003135
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Agent - Holiday Inn Dandenong
Dandenong, Victoria
IHG
Posted 1 day ago
Job Viewed
Job Description
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
? Kicking off truly memorable guest experiences with the warmest of welcomes
? Acknowledging IHG Rewards Club members and returning guests in person or over the phone
? Taking, managing, and receiving payments for guest bookings
? Making the check-in and check-out process feel swift and seamless
? Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
? Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
? Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
? Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
? Fluency in the local language - extra language skills would be great, but not essential
? Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
A little taste of your day-to-day:
Every day is different, but you'll mostly be:
? Kicking off truly memorable guest experiences with the warmest of welcomes
? Acknowledging IHG Rewards Club members and returning guests in person or over the phone
? Taking, managing, and receiving payments for guest bookings
? Making the check-in and check-out process feel swift and seamless
? Staying one step of our guests' needs to anticipate requests and offer tailored recommendations
? Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
? Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to
? Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
? Fluency in the local language - extra language skills would be great, but not essential
? Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computer skills
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®? we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we've been on our journey since 1952.
So if you can help our guests enjoy the brighter side of travel, we'd love to give you a warm welcome to the Holiday Inn®? family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
2
Brisbane Marriott Hotel - 2025 Voyage Program - Rooms Operations
Brisbane, Queensland
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25112850
**Job Category** Management Development Programs/Interns
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25112850
**Job Category** Management Development Programs/Interns
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Manager
West Perth, Western Australia
Travel + Leisure Co.
Posted 1 day ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
_Lead. Inspire. Elevate._
Are you ready to take the helm of an elegant **21-room boutique hotel** with a vibrant café and an amazing, passionate team? **Club Wyndham Perth - The Boutique Outram Hotel** is seeking a dynamic, hands-on **Hotel Manager** to drive service excellence and take this gem to the next level. This position suits a current Front Office or Food & Beverage Manager looking for the next step in their career.
**About Us**
Nestled just a stone's throw from Perth's buzzing CBD, relaxing Kings Park and the tranquil Swan River, **The Boutique Outram Hotel** is an urban sanctuary. Whether our guests are staying for one night or a little longer, they retreat to stylishly appointed rooms and enjoy the warmth of true hospitality.
**T** **he Opportunity**
We're looking for an energetic, motivated leader who thrives in boutique environments. As Hotel Manager, you will:
+ Oversee daily operations across the hotel and café
+ Lead and inspire an amazing team to deliver unforgettable guest experiences
+ Drive revenue and occupancy while maintaining the charm and intimacy of a boutique property
+ Be hands-on - this is not a desk-only role! You'll be on the floor, with the team and with our guests.
**About You**
+ You're a people-focused leader with boutique hotel or F&B experience
+ You're commercially savvy and understand how to balance service and profitability
+ You love rolling up your sleeves to make sure every guest leaves delighted
+ You have an eye for detail and a flair for creating memorable moments
**Why Join Us?**
+ A rare chance to lead one of Perth's most stylish boutique hotels
+ Autonomy to make your mark and grow the business
+ Support from one of the world's leading hospitality brands - **Travel + Leisure Co.**
+ Work with a close-knit, passionate team in a beautiful location
**Location**
Club Wyndham Perth - where city life meets calm retreat.
**Ready to Elevate This Boutique Beauty?**
Apply now to take charge of this boutique masterpiece and create an experience our guests will rave about.
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
_Lead. Inspire. Elevate._
Are you ready to take the helm of an elegant **21-room boutique hotel** with a vibrant café and an amazing, passionate team? **Club Wyndham Perth - The Boutique Outram Hotel** is seeking a dynamic, hands-on **Hotel Manager** to drive service excellence and take this gem to the next level. This position suits a current Front Office or Food & Beverage Manager looking for the next step in their career.
**About Us**
Nestled just a stone's throw from Perth's buzzing CBD, relaxing Kings Park and the tranquil Swan River, **The Boutique Outram Hotel** is an urban sanctuary. Whether our guests are staying for one night or a little longer, they retreat to stylishly appointed rooms and enjoy the warmth of true hospitality.
**T** **he Opportunity**
We're looking for an energetic, motivated leader who thrives in boutique environments. As Hotel Manager, you will:
+ Oversee daily operations across the hotel and café
+ Lead and inspire an amazing team to deliver unforgettable guest experiences
+ Drive revenue and occupancy while maintaining the charm and intimacy of a boutique property
+ Be hands-on - this is not a desk-only role! You'll be on the floor, with the team and with our guests.
**About You**
+ You're a people-focused leader with boutique hotel or F&B experience
+ You're commercially savvy and understand how to balance service and profitability
+ You love rolling up your sleeves to make sure every guest leaves delighted
+ You have an eye for detail and a flair for creating memorable moments
**Why Join Us?**
+ A rare chance to lead one of Perth's most stylish boutique hotels
+ Autonomy to make your mark and grow the business
+ Support from one of the world's leading hospitality brands - **Travel + Leisure Co.**
+ Work with a close-knit, passionate team in a beautiful location
**Location**
Club Wyndham Perth - where city life meets calm retreat.
**Ready to Elevate This Boutique Beauty?**
Apply now to take charge of this boutique masterpiece and create an experience our guests will rave about.
A strong candidate has been identified for this position.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This advertiser has chosen not to accept applicants from your region.
4
Brisbane Marriott Hotel - 2025 Voyage Program - F&B Operations
Sydney, New South Wales
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25112876
**Job Category** Management Development Programs/Interns
**Location** Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25112876
**Job Category** Management Development Programs/Interns
**Location** Sydney Area Office, Sheraton Grand Sydney Hyde Park, Sydney, NEW SOUTH WALES, Australia, 2000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. As the #1 leader in hospitality worldwide, a career with Marriott provides an open road to opportunity and growth.
**The Voyage Global Leadership Development Program**
**Voyage: Training tomorrow's leaders today**
Marriott International welcomes recent university graduates to experience the career development adventure of a lifetime and a world of leadership opportunities. Our global leadership development program, Voyage, propels participants on a mentored, learning-inspired journey to prepare you for a successful career. Voyage is a full-time, paid development program. As an associate and trainee, you'll build upon the skills you developed in school by participating in real world assignments.
**About the journey**
Voyage is an elite, award-winning program that provides a combination of hands-on, discipline-specific training and a leadership-focused curriculum. The program takes place at a Marriott International managed hotel, not a classroom, and is offered in 50+ countries. Voyage is available in the following disciplines:
+ Accounting & Finance
+ Culinary
+ Engineering
+ Event Operations
+ Event Planning
+ Food & Beverage Operations
+ Human Resources
+ Revenue Management
+ Rooms Operations
+ Sales & Marketing
+ Information Technology
+ Residences
When you join Voyage, you gain access to Marriott's senior leaders and coaches and have many opportunities to stand out. You'll participate in mini-rotations across the disciplines to learn firsthand how to manage various hotel functions and to connect with current and former Voyage participants through our social collaboration tools. Voyage is a 18 months full-time program. You'll immediately be immersed in our rich culture and portfolio of global brands to learn how Marriott sets the standard of industry excellence.
**The experience you'll gain**
Voyage participants learn by doing! You'll be fully immersed in the day-to-day operations of a hotel? If accepted into this elite program, you will:
+ Cultivate customer relationships
+ Be a champion for innovation within the organization
+ Get exposure to managing projects & people
+ Improve processes & pitch new initiatives through your Voyage project
+ Take on special projects that will draw upon all your training
**Destination: Marriott leadership**
You'll participate in management meetings and collaborate with Voyage participants worldwide. You'll be expected to solve challenges, as well as offer ideas and innovative solutions. You will also have an opportunity to provide feedback on your curriculum and have an impact on future Voyage hires' experiences. After graduation, you'll be well-prepared to pursue your passion and take on new challenges. Many program graduates are ready to step into a Marriott supervisory or entry-level management role right away, because the program has provided a foundation for future leadership.
**Ready to embark?**
To become a Voyage participant, you must have graduated from a university or hotel school within the past year. Other qualifications include:
+ Bachelors degree or equivalent higher level education required (Associates degree acceptable for Culinary)
+ Superior critical thinking & interpersonal communication skills
+ Ability to foster relationships & work collaboratively
+ Self-manage & be a self-starter
+ Real desire for personal & professional growth
+ Work authorization in the country you apply
*Those currently enrolled in a college/university with an expected graduation date within 12 months of the date of application may also be considered.
*Please note that the onboarding period may vary based on available positions. This application is for the 2025 Voyage Program intake. Kindly complete the video interview upon successful submission of your application online, and the hiring team will contact you if shortlisted.
**Want to learn more?**
Visit MarriottU.com
- voyager
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Duty Manager
4101 Highgate Hill, Queensland
EVT
Posted 16 days ago
Job Viewed
Job Description
Rydges South Bank – Hotel Duty Manager
Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay.
Rydges South Bank is a highly-regarded 4.5 star, award-winning hotel boasting 304 rooms and suites, multiple food and beverage outlets, and conferencing facilities. The hotel is located on Grey Street in South Bank neighbouring the Brisbane Convention & Exhibition Centre.
About the Role
Are you ready to step into a pivotal leadership role where no two days are the same? We’re on the hunt for a passionate and dynamic Hotel Duty Manager to join our team in a full-time capacity. This role is the heartbeat of our operations, coordinating and overseeing the hotel’s smooth running in the absence of senior management. You’ll play a key role in ensuring exceptional guest experiences, driving team performance, and maximising operational success. With a 7-day roster and varied shifts, this is your chance to lead by example in a vibrant hospitality environment.
Key Responsibilities
•Train and mentor the team to maintain hotel standards and values
• Coordinate seamless group arrivals and curate memorable experiences for VIPs and returning guests
• Be the communication hub between all departments, ensuring a well-synced operation
• Proactively manage customer complaints, guest issues, and incidents with professionalism
• Make our guests feel at home by promptly addressing their requests with care and attention
• Lead and elevate the guest experience journey, ensuring every touchpoint delivers exceptional service quality
• Drive revenue growth through incentive programs and operational excellence
• Jump into action across food and beverage outlets or valet parking when needed
• Provide first-response assistance in emergency or medical situations
• Regularly inspect hotel premises to ensure top-notch security and safety standards
Skills and Experience
• Proven experience in a supervisory or management role within a hotel environment
• Strong leadership skills with the ability to motivate, manage, and train staff
• Proficiency in OPERA Cloud or similar property management systems
• Confidence in cash handling and processing financial transactions
• Exceptional ability to build and maintain client relationships
• Impeccable professionalism, organisation, and time management skills
• Outstanding verbal and written communication skills
• Keen attention to detail and a commitment to quality
• Polished personal presentation and grooming standards
• A valid driver’s license (manual preferred but not essential)
• Desirable: RMLV and RSA certifications
Benefits & Perks
• Incredible team member discounts from your first day on-the-job.
• 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
• $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
• Awesome winter and summer savings and discounts at Thredbo.
• Rapid career growth opportunities through our EVT network.
• Local community involvement, volunteering and charitable giving.
• Australia and NZ’s largest and most diverse experiences company
This advertiser has chosen not to accept applicants from your region.
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