3 Backstage Crew jobs in Australia
Production Assistant - Mechanical Engineer
Penrith, New South Wales
Global Vision Recruitment
Posted 9 days ago
Job Viewed
Job Description
Global Vision Recruitment on behalf of New Boval Pty Ltd
br>ABN: 40 714 411 359
Position: Production Assistant - Mechanical Engineer
Salary: $76,515 to $80,000 per annum plus 12% superannuation
Basis of Employment: Full-time (38 hours per week)
Address: 13 Coombes Drive, Penrith, NSW 2750.
Experience Required: At least 2 years of relevant experience
New Boval Pty Ltd are a custom precision sheet metal manufacturers located in Penrith, NSW. New Boval Pty Ltd have a highly skilled and experienced team of engineers and draftsmen who will provide advice about Sheetmetal product development and design of custom-made precision Sheetmetal products specifically for your business and project needs.
We are seeking a competent Mechanical Engineer with a minimum of 2 years’ experience to both maintain and develop these tasks and to provide a greater level of service to our client base. < r>
The ideal candidate would be performing the following job tasks:
• Design and develop sheet metal components and systems < r>• reate detailed engineering drawings and specifications < r>• P rform material selection and cost analysis for projects < r>• C llaborate with design and production teams to optimize designs < r>• C nduct stress and structural analysis to ensure product integrity < r>• E sure compliance with industry standards and safety regulations < r>• T oubleshoot and resolve issues related to sheet metal manufacturing < r>• P ovide technical guidance and support to junior engineers and production staff < r>• D velop and document manufacturing processes and best practices < r>• S ay updated on the latest advancements in sheet metal engineering and technology < r>• U derstanding customer expectations and always promoting customer value < r>• E amining the quality of raw materials that are used in production < r>• P rform checks and assessments in timely manner to maintain customer service levels < r>• C ntinuous process improvement around systems, procedures, and overall standards < r>• E suring and promoting compliance with all EH&S systems and procedures < r>
Qualifications:
• T rtiary qualifications in Mechanical Engineering < r>
Skills:
• A least 2 years of commercial experience in Mechanical Engineering < r>• K owledge of metal fabrication, machining and forming processes < r>• K owledge of ISO9001 standard and audit process < r>• P oduction experience in a fast-moving manufacturing environment < r>• A successful track record of change and process improvement < r>• A ility to identify solutions based on a mixture of analysis, experience and judgment < r>• E cellent planning and time management skills < r>• A effective verbal and written communicator for all levels of the organisation
br>ABN: 40 714 411 359
Position: Production Assistant - Mechanical Engineer
Salary: $76,515 to $80,000 per annum plus 12% superannuation
Basis of Employment: Full-time (38 hours per week)
Address: 13 Coombes Drive, Penrith, NSW 2750.
Experience Required: At least 2 years of relevant experience
New Boval Pty Ltd are a custom precision sheet metal manufacturers located in Penrith, NSW. New Boval Pty Ltd have a highly skilled and experienced team of engineers and draftsmen who will provide advice about Sheetmetal product development and design of custom-made precision Sheetmetal products specifically for your business and project needs.
We are seeking a competent Mechanical Engineer with a minimum of 2 years’ experience to both maintain and develop these tasks and to provide a greater level of service to our client base. < r>
The ideal candidate would be performing the following job tasks:
• Design and develop sheet metal components and systems < r>• reate detailed engineering drawings and specifications < r>• P rform material selection and cost analysis for projects < r>• C llaborate with design and production teams to optimize designs < r>• C nduct stress and structural analysis to ensure product integrity < r>• E sure compliance with industry standards and safety regulations < r>• T oubleshoot and resolve issues related to sheet metal manufacturing < r>• P ovide technical guidance and support to junior engineers and production staff < r>• D velop and document manufacturing processes and best practices < r>• S ay updated on the latest advancements in sheet metal engineering and technology < r>• U derstanding customer expectations and always promoting customer value < r>• E amining the quality of raw materials that are used in production < r>• P rform checks and assessments in timely manner to maintain customer service levels < r>• C ntinuous process improvement around systems, procedures, and overall standards < r>• E suring and promoting compliance with all EH&S systems and procedures < r>
Qualifications:
• T rtiary qualifications in Mechanical Engineering < r>
Skills:
• A least 2 years of commercial experience in Mechanical Engineering < r>• K owledge of metal fabrication, machining and forming processes < r>• K owledge of ISO9001 standard and audit process < r>• P oduction experience in a fast-moving manufacturing environment < r>• A successful track record of change and process improvement < r>• A ility to identify solutions based on a mixture of analysis, experience and judgment < r>• E cellent planning and time management skills < r>• A effective verbal and written communicator for all levels of the organisation
This advertiser has chosen not to accept applicants from your region.
0
Escalation Engineer (EM), AWS Support, Escalation and Event Management

Sydney, New South Wales
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- Industry specific certification(s) such as the AWS Solutions Architect Associate Certification or higher and 1+ years Incident or Problem Management experience for either on-prem or Cloud based infrastructure.
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies along with experience in creation and usage of JavaScript, Powershell, and/or BASH scripting.
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders, including recommendations, to facilitate real-time decision making.
- Excellent written and oral English communication skills.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems, or experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
Preferred Qualifications
- Bachelor's degree in computer science or equivalent
- Industry specific certification(s) such as the AWS Solutions Architect Associate Certification or higher and 1+ years Incident or Problem Management experience for either on-prem or Cloud based infrastructure.
- Familiarity operating or designing distributed architectures with the ability to correlate system behaviours based on known inter-dependencies along with experience in creation and usage of JavaScript, Powershell, and/or BASH scripting.
- Ability to review complex technical details regarding ongoing issues/events and convey the key details to senior stakeholders, including recommendations, to facilitate real-time decision making.
- Excellent written and oral English communication skills.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Escalation Engineer (EM), AWS Support, Escalation and Event Management

Sydney, New South Wales
Amazon
Posted 1 day ago
Job Viewed
Job Description
Description
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 3+ years of network and operating system support experience
- 3+ years of technical support experience
- 3+ years of information security and compliance experience
- 4+ years of distributed systems experience
Preferred Qualifications
- Knowledge of distributed computing environments
- Knowledge of security best practices
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
- Incident Management
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Would you like the opportunity for the work you do every day to have an impact on a global scale? To work in close knit and supportive team and advocating for the very best for your customers? Read on.
ABOUT US
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
ABOUT YOU
E2M is looking for people who are detailed, analytical thinkers as well as creative problem solvers, with a strong bias for action. You are someone who is not constrained by the notion of "how things are usually done". You are equally comfortable operating in the minute detail, and coordinating our efforts at the forty thousand foot view.
You confidently act as an advocate of behalf of AWS customers, maintaining composure and leadership in some very dynamic and high pressure situations. You are excited about owning critical infrastructure services, those that serve global customers, 24x7 and relish the opportunity to work on technical initiatives that drive continuous improvement in the Support experience of those customers. All this while collaborating with some of the smartest people in the industry!
Ultimately you are passionate about technology and demonstrate a strong desire to learn more and do more with AWS.
ABOUT THE ROLE
As part of the E2M 'Event Management' team, we work to identify widespread and or systemic customer facing problems for Amazon Web Services. We are responsible for monitoring internal tools to identify customers impacting issues. When a issue is identified, we ensure the appropriate business and technology leaders, and their teams, are engaged to drive the restoration of disrupted AWS services and act as an advocate of the customer to both report on and manage the customer experience. Because of our unique role as Escalation Engineers, we have limitless exposure to all things AWS, including numerous leading edge technologies.
Key job responsibilities
Every day will bring new and exciting opportunities that include:
Providing critical incident response/management (including leading calls with internal/external participants) for customer's critical workloads and AWS Service Teams
Provide concise and timely communication on developing and progressing issues to AWS Support customers, as well as internal stakeholders
Work to improve important metrics such as 'mean time to engagement' and 'mean time to communication' for all incident types
Facilitate Root Cause Analysis and Post Event Reviews after each event to minimise recurrence
Work with key stakeholders across AWS as advocates on behalf of customers to drive improvements in their AWS experience and develop mechanisms that support and improve E2M's ability to deliver on that objective
Analyse data trends on internal tickets, customer contacts, social media, and network and infrastructure monitoring to identify potential issues
Build a broad understanding of AWS architecture and service inter-dependencies
Design, build, or collaborate on solutions using automation and self-repair rather than relying on human intervention
About the team
The Escalation and Event Management (E2M) team, part of the Amazon Web Services (AWS) Support organisation, is dedicated to managing critical escalations, customer facing communications, and handling large-scale customer impacting events. E2M's purpose is to drive operational excellence and improvements to the overall customer support experience.
Amazon has built a reputation for excellence with a mission to be the earth's most customer-centric company. A company that customers from around the world will recognise, value, and trust, for our broad selection of products and services and the convenience they provide. AWS continues in that tradition, leading the world in cloud technologies.
Amazon offers the flexibility to work in office or from home. Employees will be required to reside within a commutable distance of the office they are assigned to. Employees working from home are encouraged to work with their teams to attend an office from time to time for team building, significant training, or other occasional events that may take place.
Basic Qualifications
- 3+ years of network and operating system support experience
- 3+ years of technical support experience
- 3+ years of information security and compliance experience
- 4+ years of distributed systems experience
Preferred Qualifications
- Knowledge of distributed computing environments
- Knowledge of security best practices
- Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
- Incident Management
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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