44 Cloud Developer jobs in Australia
Azure Advanced Cloud Engineer 2

Posted 4 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Azure Advanced Cloud Engineer 2

Posted 4 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Azure Advanced Cloud Engineer 2- Japanese Speaking

Posted 4 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Azure Advanced Cloud Engineer 2- Japanese Speaking

Posted 4 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Azure Advanced Cloud Engineer 2- Japanese Speaking

Posted 4 days ago
Job Viewed
Job Description
Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.)
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
**Responsibilities**
**Technically** **Oriented**
+ With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
+ Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
+ Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
+ With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
+ Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
+ Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
+ Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
+ With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
+ Collaborate with stakeholdersto support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications** **:**
+ Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND 2+ years experience in technology industry, cloud, technical support, and/or customer experience engineering
+ OR equivalent experience.
+ 2+ years of demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
+ 1+ years of Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications**
+ Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
+ Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
+ Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
+ Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
+ Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog,Confluent and similar technologies.
+ Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
+ Customer Obsession: Passion for customers and focus on delivering the right customer experience.
+ Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
**Other Qualifications:**
+ The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
#AZCXP #AZCXPACE #AzureCXP
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Software developer
Posted 5 days ago
Job Viewed
Job Description
Join a world of energy as MFT Energy's new Software Developer
In MFT Energy we trade energy to make markets efficient and to facilitate the green transition. We are looking for a talented software developer to join our ambitious Australia Power Trading team with experienced colleagues, who strive to be the best every day.
The job as Software Developer
As a Software Developer, you will be an integral part of our dynamic Australia Power trading team, working alongside experienced traders in our office in Noosa. Beyond the local team, you have access to collaborate with a global and diverse group of highly skilled traders, analysts, developers, and finance professionals.
In this role, you will design, develop, and maintain sophisticated applications using Python, React, and SQL. Your work will involve creating scalable, user-centric applications, allowing the traders to be at the forefront of the market. This position is crucial in advancing MFT’s mission to develop outstanding trading tools and establish us as leaders in trading technology.
The role is based in Noosa, Australia.
Your key responsibilities
- Building front-end tools, internal apps, and web dashboards.
- Creating robust data pipelines and ETL processes for analytics and reporting.
- Developing and operationalizing predictive and statistical models to support decision-making.
- Working closely with colleagues in APAC and Europe to ensure smooth coordination on all software-related initiatives.
- Automating certain workflows and processes to improve efficiency for traders and system responsiveness.
About You
Technical skills
- A degree in Computer Science, Engineering, or a relevant field
- 2+ years of software development experience
- Proficient in Python and C# or similar
- Proficiency in DevOps, including experience with Docker, CI/CD pipelines, and Azure
- Familiarity with writing unit tests and using testing frameworks
- Experience with Git and distributed systems
- A good understanding of Agile methodologies
- Strong skills in SQL for data storage and retrieval
- Experience in creating and managing APIs
As you will be part of a small local team, you will need to bring an entrepreneurial spirit and a drive to succeed. We are looking for someone who:
- Is a strong problem solver, leveraging strong analytical thinking
- Have a clear and transparent communication approach
- Are a true team player, who collaborates effectively across departments
- Brings a proactive, innovative approach to their work
- Enjoys dynamic environments, and embraces emerging technologies and challenges with enthusiasm
At MFT Energy, you will join a young, global, and dynamic team based in the heart of the Selkirk Mountains. We have 180 employees across our headquarters in Denmark and offices in Türkiye, Australia, New York, Singapore, and remote locations worldwide. We operate with a transparent, flat structure that fosters entrepreneurship and empowers employees to take ownership of their work. Our culture is rooted in an entrepreneurial spirit, valuing initiative and innovation, and we focus on making rapid, scalable impacts by testing solutions quickly and learning from immediate feedback. You will collaborate with ambitious, professional colleagues in a supportive and celebrative workplace designed to inspire growth and innovation. With comprehensive benefits and a people-centered leadership approach, MFT Energy offers a modern and engaging environment where you can thrive.
We Offer
- Great employee benefits and a people-centered leadership approach
- Opportunities for continuous learning and career advancement
- Autonomy and the freedom to make impactful decisions without bureaucratic constraints
If you think there is a fit between our values and your aspirations, we will be looking forward to receiving your application with a short cover letter and CV. For questions, please contact
Start date: As soon as possible
We will be screening and interviewing candidates on an ongoing basis.
As a global and independent energy trading hub, we specialize in power, gas, and environmentals trading 24/7 in 41 countries. At MFT Energy, we innovate energy trading through our people and technology, supported by our unique partner model. Our belief is that fostering a sense of ownership among employees is the most effective way to advance our business.
Software developer
Posted 12 days ago
Job Viewed
Job Description
Overview
Are you interested in becoming a Graduate Software Developer at Susquehanna? Apply here, and we will reach out to you in early 2026 when recruiting begins.
Susquehanna is one of the world’s largest market makers, with a unique approach to technology, trading, and research. While this background puts us at the top of our game, what really makes us successful is our cutting-edge technology, collaboration between our technologists and traders, and our decision making.
Susquehanna is looking for recent and upcoming graduates to join our high performing technologists in Sydney. This is a great opportunity to sharpen your technical skills, learn about the trading industry, and understand the fundamentals of risk-based decision making.
You’ll work on innovative technologies with experienced engineers on the development, delivery, support, and enhancements of our trading systems and infrastructure.
Are you interested in our Graduate Software Developer 2027 role ? Apply here, and we will reach out to you in early 2026 when recruiting begins.
What You Could Work On
- Designing and developing low-latency trading systems for our trading desks
- Developing high-performance low-level C++ / C# code for handling the first steps of our market data processes
- Conducting technology research projects related to scale and performance with open-source tools
- Developing applications and services that receive and store trading activity
- Creating tools to improve system efficiency using performance data
- Building complex trading strategies, as well as having access to tens of petabytes of market and trading data for analysis.
What We're Looking For
- BS or MS in Computer Science, Computer Engineering, or a similar major, distinction average WAM, from an Australian or New Zealand University
- Strong software development skills in the languages we use (C++, C# and Python) or Java
- A solid knowledge of algorithms, data structures, and object-oriented design patterns
- Experience developing performance sensitive code is a plus
- Well-developed analytical and problem-solving skills, with the ability to identify a problem, evaluate it, and suggest solutions
- Ability to collaborate with a team while having the confidence to work independently
- Flexible and driven with a commitment to innovation
- Ability and desire to work in a fast paced, dynamic environment
- Excellent verbal and written communication skills
- Our market leading education program, incorporating classroom theory and simulated learning.
- Our non-hierarchical culture allows employees of every level to thrive and make impact. We are not your typical trading firm – the environment is casual, collaborative and we focus on continuous development.
- Highly competitive remuneration, attractive bonus and additional leave entitlements.
- Private healthcare and gym allowances, plus wellness initiatives.
- Fully stocked kitchen - daily breakfast and lunch.
- Regular social, sporting and community events.
- Visa sponsorship and relocation package where required.
- Explore our benefits and culture link
Our Interview Process
- Application
- Online Assessment
- Recruiter Conversation
- Technical screen (LiveCoding)
- Office Interview (Design & Team Fit)
- Job Offer
We encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities. If you have any questions, please contact .
If you're a recruiting agency and want to partner with us, please reach out to . Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.
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Senior Software Developer

Posted 23 days ago
Job Viewed
Job Description
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
**Job Title:** Senior Software Developer
**Location:** Brisbane, Australia
**Type:** Full Time Permanent
**Path:** Individual Contributor
**About the Role**
When you join AVEVA's Research & Development team, you are joining a global team of over 2000 engineers and computer scientists. We work on more than 75 leading industrial automation and engineering products. Our focus, passion, and collaboration help us to deliver innovative, high-quality, and secure industrial software and delight our customers.
At AVEVA, we're all about limitless possibilities. Are you?
As a part of this function, the R&D Technology and Execution team designs, develops, and maintains software products and solutions, including the underlying systems and architecture. Responsible for delivering world-class products and solutions using established standards and processes in collaboration with other R&D functions.
We are looking for a talented developer with the technical enthusiasm and expertise needed to help us evolve the next generation of the globally recognized Aveva Production Management product.
**In this role you will:**
+ You will collaborate as a senior member of a dynamic, agile product development team implementing features in a product with a stellar reputation for high-quality standards.
+ Participate in the design and development of full stack product features, using your coding skills in C#, .NET Azure, WPF/WCF, SQL and other Microsoft technologies.
+ Develop and maintain web applications using Angular and TypeScript.
+ Build responsive and dynamic user interfaces that are cross-browser and cross-device compatible.
+ Design, develop, and deploy web applications on Microsoft Azure using services such as App Services, Azure Functions, Logic Apps, and Azure SQL.
+ Build and integrate RESTful APIs with front-end applications and third-party services.
+ Implement CI/CD pipelines using Azure DevOps for automated builds, testing, and deployments.
+ Monitor application performance and troubleshoot issues using Application Insights and Azure Monitor.
+ Design, develop, test, and maintain applications using C#, .NET Core / .NET Framework, and Entity Framework (EF/EF Core).
+ Ensure your code is delivered to high quality standards, participating in continuous improvement of coding practices and engineering/team excellence.
+ You will actively participate in Scrum processes with other team members including sprint planning and estimating; backlog refinement; daily Scrum meetings; sprint retrospectives and sprint reviews.
**Qualifications**
+ A minimum eight years solid track record of hands-on experience as a software developer in an agile environment, preferably working on commercial multi-tier products.
+ You can demonstrate examples of coding moderate to complex full stack features using C#/.NET (Framework & Core), WCF as well as web applications using Angular and TypeScript.
+ You can demonstrate examples of building and integrating RESTful APIs with front-end applications and third-party services.
+ Strong communication skills, with experience working in a close-knit team with other developers, testers and product owners.
+ Demonstrate a passion for continual technical learning and desire to continue to grow your development skills and experiences.
+ Positive approach to solving technical problems with a 'can do' attitude in the face of challenges.
+ You have experience using Agile development methodologies and tools, proactively engaging in continual improvement processes within a team.
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
Software developer c++
Posted 8 days ago
Job Viewed
Job Description
Our client is a global software organisation with an office in Melbourne. Due to an exciting new project, they are seeking multiple Senior Software Engineers.
- 6 month contract, potential to extend
- Rates fully negotiable depending on experience
- South Melbourne location plus hybrid work-from-home
The Senior Software Engineer (Developer) is responsible for developing, enhancing, and supporting software and algorithms for multiple target tracking and detection systems. Responsibilities will include:
- Design, develop, and unit test applications in accordance with established standards
- Develop, enhance and maintain algorithms related to target tracking and detection systems
- Participate in peer-reviews of solution designs and related code.
- Package and support deployment of releases.
- Analyse and resolve technical and application problems
- Guide team development efforts towards successful project delivery.
- Provide technical leadership to teammates through delivery of quality solutions to technical problems
- Maintain high standards of software quality within the team by establishing good practices and habits
- Assist in the collection and documentation of user’s requirements, development of user stories, estimates and work plans
- Several years of enterprise software design and development with a focus on C++ and C#
- Relevant tertiary qualifications (Computer science, Engineering, Mathematics), or post graduate qualifications in mathematics
- Development of real-time software applications, and skills in multithreading in C++
- Solid capabilities with algorithm development
- Knowledge of radar signal processing would be advantageous
- Ability to work autonomously on complex technical problems
- Have a strong mathematics background
- Practical experience with multi-target tracking systems would be advantageous
- Experience with agile development methodologies including Kanban and Scrum
- Good communication skills
Software developer - group
Posted 12 days ago
Job Viewed
Job Description
Overview
Are you interested in becoming a Graduate Software Developer at Susquehanna? Apply here, and we will reach out to you in early 2026 when recruiting begins.
Susquehanna is one of the world's largest market makers, with a unique approach to technology, trading, and research. While this background puts us at the top of our game, what really makes us successful is our cutting-edge technology, collaboration between our technologists and traders, and our decision making.
Susquehanna is looking for recent and upcoming graduates to join our high performing technologists in Sydney. This is a great opportunity to sharpen your technical skills, learn about the trading industry, and understand the fundamentals of risk-based decision making.
You'll work on innovative technologies with experienced engineers on the development, delivery, support, and enhancements of our trading systems and infrastructure.
Are you interested in our Graduate Software Developer 2027 role ? Apply here, and we will reach out to you in early 2026 when recruiting begins.
What You Could Work On:
- Designing and developing low-latency trading systems for our trading desks
- Developing high-performance low-level C++ / C# code for handling the first steps of our market data processes
- Conducting technology research projects related to scale and performance with open-source tools
- Developing applications and services that receive and store trading activity
- Creating tools to improve system efficiency using performance data
- Building complex trading strategies, as well as having access to tens of petabytes of market and trading data for analysis.
What We're Looking For
- BS or MS in Computer Science, Computer Engineering, or a similar major, distinction average WAM, from an Australian or New Zealand University
- Strong software development skills in the languages we use (C++, C# and Python) or Java
- A solid knowledge of algorithms, data structures, and object-oriented design patterns
- Experience developing performance sensitive code is a plus
- Well-developed analytical and problem-solving skills, with the ability to identify a problem, evaluate it, and suggest solutions
- Ability to collaborate with a team while having the confidence to work independently
- Flexible and driven with a commitment to innovation
- Ability and desire to work in a fast paced, dynamic environment
- Excellent verbal and written communication skills
- Our market leading education program, incorporating classroom theory and simulated learning.
- Our non-hierarchical culture allows employees of every level to thrive and make impact. We are not your typical trading firm - the environment is casual, collaborative and we focus on continuous development.
- Highly competitive remuneration, attractive bonus and additional leave entitlements.
- Private healthcare and gym allowances, plus wellness initiatives.
- Fully stocked kitchen - daily breakfast and lunch.
- Regular social, sporting and community events.
- Visa sponsorship and relocation package where required.
- Explore our benefits and culture link
Our Interview Process:
- Application
- Online Assessment
- Recruiter Conversation
- Technical screen (LiveCoding)
- Office Interview (Design & Team Fit)
- Job Offer
We encourage applications from candidates from all backgrounds, and we welcome requests for reasonable adjustments during the recruitment process to ensure that you can best demonstrate your abilities. If you have any questions, please contact .
If you're a recruiting agency and want to partner with us, please reach out to . Any resume or referral submitted in the absence of a signed agreement will not be eligible for an agency fee.