100 Commonwealth Bank jobs in New South Wales

If you are passionate about working at the intersection of business and technology to transform the insurance indsutry across Australia & New Zealand - this is the role for you.
As an Account Executive in Microsoft Financial Services division, you will work with our largest insurance customers to use world leading technology to drive business transformation and the way we experience insurance during our moments that matter. This opportunity will allow you to work at the forefront of AI technology and build and deliver strategic partnerships that result in transformation of the way we experience insurance.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Oversee complex accounts, leading planning and prioritization to ensure the right responses to evolving customer needs.
+ Build trust with customer executives by shaping long-term, mutually beneficial digital transformation strategies in partnership with key internal stakeholders.
+ Lead extended virtual teams and industry experts, applying best-in-class sales and communication techniques to influence and deliver outcomes.
+ Translate technical features into clear business impact and measurable outcomes that accelerate customers' digital transformation.
+ Develop compelling value propositions and tailored business plans that drive business outcomes, while identifying opportunities for upselling and cross-selling.
+ Stay ahead of market and industry trends by proactively engaging with a network of experts and maintaining deep competitive insight.
+ Act as a trusted advisor by understanding, documenting, and aligning solutions with the customer's strategic goals.
+ Drive AI-led transformation programs that deliver measurable results through strategic partnerships.
+ Build and manage a qualified, insight-driven pipeline through deep customer engagement.
+ Lead a connected Microsoft account team to deliver customer-aligned growth, amplifying impact through success stories that inspire and scale.
**Qualifications**
**Minimum Experience**
+ 6 years+ experience enterprise sales experience or consulting experience, driving digital transformation.
+ Demonstrated ability to lead and orchestrate cross-functional virtual teams to deliver business outcomes.
+ Established track record as a trusted advisor to senior executives, with strong relationship-building and stakeholder management skills.
**Preferred Experience**
+ Bachelor's Degree in Business, Technology, or related field
+ Background working with or within the Financial Services industry with relevant experience in consulting or technology.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

About Baringa

We set out to build the world’s most trusted consulting firm – creating lasting impact for clients and pioneering a positive, people-first way of working. We work with everyone from FTSE 100 names to bright new start-ups, in every sector.

You’ll find us collaborating shoulder-to-shoulder with our clients, from the big picture right down to the detail: helping them define their strategy, deliver complex change, spot the right commercial opportunities, manage risk, or bring their purpose and sustainability goals to life. Our clients love how we get to know what makes their organisations tick – slotting seamlessly into their teams and being proudly geeky about solving their challenges.

We have hubs in Europe, the US, Asia and Australia, and we work all around the world - from a wind farm in Wyoming to a boardroom in Berlin. Find us wherever there's a challenge to be tackled and an impact to be made.

Our Financial Services Sustainability practice are looking for an experienced Consultant / Senior Consultant to join the team.

We are offering an exciting opportunity to join our growing Financial Services Sustainability practice in Sydney, with openings at the Consultant and Senior Consultant level. While we primarily support Australia’s largest banks, superannuation funds, asset managers, and insurers, our work also spans clients beyond financial services. You’ll collaborate with organisations to build internal climate and sustainability functions, enabling them to meet upcoming requirements for climate and sustainability disclosures.

What You Will Be Doing

In the rapidly evolving climate and sustainability landscape, you'll assist clients in understanding their obligations, developing robust capabilities, and crafting strategies to stay ahead of regulatory demands. Your projects may include:

Sustainability Transformation Programs: Develop and implement comprehensive work programs to transform clients' sustainability practices, aligning them with regulatory requirements and industry best practices. Managing Climate Risks and Opportunities: Help institutions identify, assess, and manage climate-related risks and opportunities within their operations and portfolios. This includes conducting climate change scenario analysis and integrating findings into strategy, risk management, and financial planning. Integrating Climate into Business Strategy: Embed climate considerations into core business strategies to ensure alignment with sustainability goals and regulatory requirements. Support clients in setting and achieving net zero targets, including emissions reduction strategies aligned with global agreements. Enhancing Reporting: Identify the most significant sustainability issues for organisations and their stakeholders to inform disclosure priorities. Guide clients in developing transparent and compliant sustainability reports that meet emerging disclosure standards. Carbon Accounting: Support clients in measuring and managing their greenhouse gas emissions, including Scope 1, 2, and 3 emissions. Help establish reliable data foundations to enable credible reporting, target setting, and assurance-readiness.

As Part Of Our Team, You Will Also

Develop Go-to-Market Strategies: Create propositions aligned with industry trends and client needs. Enhance Market Presence: Increase the visibility of our capabilities both within the firm and externally. Contribute to Thought Leadership: Develop innovative insights in the sustainability space. Lead Business Development: Identify new opportunities, expand our network, and respond to proposals.

Experience

Your skills and experience

3–7+ years of total work experience, with a significant portion focused on sustainability. Proven experience in organisational change project delivery within a management consultancy or internal change function. Prior consulting experience essential.

Skills

Deep understanding of the evolving climate and sustainability requirements in financial services, particularly regarding disclosures. Ability to take ownership and deliver results in challenging, client-facing environments. Excellent communication and presentation skills. Collaborative team player who thrives when working with others. Proactive self-starter with a strong sense of initiative and the drive to move work forward independently. Strong stakeholder management skills, with the ability to build trusted relationships and navigate complex organisations. Detail-oriented, with a focus on producing high-quality work.

What a Career At Baringa Will Give You

Putting People First.

Benefits

Baringa is a People First company and wellbeing is at the forefront of our culture. We recognise the importance of work-life balance and flexible working and provide our staff amazing benefits. Some of these benefits include:

Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.Career Progression: No one develops at the same pace. That’s why we have quarterly rather than annual promotion reviews. We don’t have any quotas: if you’re ready and delivering at the right level, you’ll get that promotion.Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.

Diversity and Inclusion.

We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.

An award-winning workplace.

You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.

Using business as a force for good.

We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.

We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have.

Join us

All applications will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.

At Randstad, we believe that growth is a collective journey. We're dedicated to creating an environment where everyone learns, thrives, and succeeds together. Our mantra, "Together We Grow," is more than just a philosophy-it's a promise to support each other every step of the way, guided by our core purpose and values.

Why work for Randstad Australia?

• We are a certified Great place to work 2024/2025
• We have been named the 29th Best places to work in Australia
• Randstad is on the world's best employer list in Forbes
• Founding partner of Family friendly workplaces

The role

As a recruiter at Randstad, you're not just matching candidates with jobs - you're building careers and driving business growth. You'll work closely with clients and candidates in the banking & finance sector to understand their needs, build strong relationships, and negotiate placements that benefit both parties.

Our Banking & Finance team is on track for another successful year and we are seeking a Recruitment Consultant to work alongside our talented, driven and collaborative colleagues in Sydney's CBD. You will manage business operations, and recruit customer service, call centre and claim / collection professionals.

Responsibilities

• Nurture and strengthen client relationships to understand and fulfill their recruitment requirements effectively.
• Proactively identify and acquire new clients through strategic business development initiatives.
• Source, assess, and place exceptional candidates in roles that align with their skills and aspirations.
• Design and implement effective recruitment strategies to attract high-quality candidates.
• Facilitate seamless interview and placement processes between candidates and employers, ensuring successful matches.

About you

To be successful in this role you must be professional, outcome focused and self confident. You will be strategic minded, have exceptional communication skills and be a resilient person who thrives on challenges. The ideal candidate will come from a banking/finance background with experience in business development sales.

What is in it for you?

• Overseas work away program
• Additional service leave & a day off on your birthday
• Ongoing training & development
• Work from home outside of core office days
• Share purchase plan. 100% of your input is matched.
• EAP program & Mental health officer in each state
• 50% off gyms,activewear, recovery and more.
• Voluntary leave & service programs - overseas & locally
• Internal career development & mobility programs

How to Apply: If you are ready to build a recruitment career with an industry leader, don't miss this opportunity. Apply now and let us know how your expertise can contribute to our team's success at Randstad. You can also share your updated CV with our Talent Partner - Isabelle at ***@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

About the Role
At LexisNexis Regulatory Compliance, we're not just interpreting the law; we're transforming how organisations understand and meet their obligations through technology-driven innovation, legal expertise, and forward-looking regulatory insight.
We're looking for a legally qualified professional with a passion for the financial services sector, and an eye for detail and clarity, to lead the development of high-impact regulatory content. In this role, you'll sit at the intersection of law, innovation, and industry insight, shaping how some of Australia's largest businesses navigate an increasingly complex regulatory environment.
You'll take charge of developing, curating, and refining content within our Financial Services portfolio, ensuring it's current, practical, and tailored to meet the evolving needs of customers. You'll work closely with authors, compliance officers, consultants, and internal stakeholders across sales, marketing, and editorial.
This is an exceptional opportunity for a legally trained professional with a passion for content, regulation, and innovation to drive thought leadership, influence industry best practice, and help businesses stay compliant with confidence. If you have prior background in areas related to Financial Services, Banking, Insurance, Legal or corporate compliance, we would love to hear from you!
Reporting to the Pacific Content Manager, this is a permanent full-time remote role, with access to central CBD offices in Sydney, Melbourne, and Brisbane.
Responsibilities
+ Portfolio Ownership: Manage the content lifecycle for assigned regulatory modules-strategy, development, commissioning, restructuring, and decommissioning.
+ Thought Leadership: Stay ahead of legislative reform, case law, compliance trends, and sector developments.
+ Customer-Centric Development: Gather insights directly from customers (pre and post-sales) to shape content that is practical, relevant, and tailored for different industries.
+ Stakeholder Engagement: Cultivate and manage relationships with external contributors such as specialist lawyers, consultants, regulators, and professional bodies.
+ Sales & Marketing Enablement: Partner with internal teams to define product value propositions, support go-to-market plans, deliver training, and contribute to client presentations.
+ Revenue & Strategy: Support budgeting and revenue growth initiatives through new content proposals and adjacent market expansion.
+ Project Delivery: Drive authoring projects from initiation to delivery, ensuring quality and compliance standards are consistently met.
Requirements
+ University law degree or equivalent - legal and compliance education and experience preferred
+ 3+ years post-qualification experience (PQE), ideally in financial services, banking, insurance or legal/corporate compliance.
+ Demonstrated legal drafting and editing skills.
+ Strong understanding of how compliance content is used across legal and non-legal industries.
+ Prior experience in content/product development, publishing, or legal technology is desirable.
+ Strategic thinking with strong commercial acumen.
+ Excellent communication, stakeholder management, and project delivery skills.
+ Comfort working cross-functionally with marketing, finance, and sales teams.
+ Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
If you're passionate about regulatory content and thrive in a fast-paced, collaborative environment, we want to hear from you!
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Job Info

Location: INGLEBURN, NSW

Salary: $60,001 - $0,000

Job Type: Permanent position | Full time position

Job Description

Your New Company This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .

With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. Your New Role

This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Key Responsibilities Answer inbound & outbound calls, helping customers with maintenance requests Book & schedule contractors for on-site jobs

Keep customers & contractors in the loop with regular updates Process invoices & finalise completed jobs Tackle general admin tasks to keep projects on track

Why You'll Love It

Work from home up to 2-3 days a week after training Full, on-the-job training and heaps of career progression opportunities A fun, close-knit team where your ideas matter

Annual bonus of up to 8k based on company performance Choose to work in Hillsdale OR Ingleburn - whatever suits you best Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift

About You A confident communicator with great people skills

Organised, reliable, and ready to learn Solid Microsoft Office skills Sound

Like You? If you're ready to step into an Customer Service career you can grow with, click APPLY NOW .

For a confidential chat, email Claire Kane at ***@randstad.com.au . Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background. Please click here to apply.

Company Description

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work—a place where you can play your part in creating joyful experiences for our guests and our team. We value passion, creativity, and an appetite for change—for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.

The role

We’re seeking enthusiastic and customer-service focused individuals to join our Crown Sydney team as a Doorperson . This is a full-time role that will see you providing exceptional customer service experiences for a variety of guests and visitors to Sydney’s most luxurious hotel whilst managing the flow of traffic into the hotel driveway.

As a senior team member, you’ll work collaboratively with the Bell Services / Valet Attendants to extend a warm welcome upon guest arrival and a fond farewell as they depart. You’ll also play a key part in ensuring smooth operations, particularly during busy periods such as promotions and peak trade.

Some of your responsibilities will involve:

• Managing driveway traffic flow to ensure smooth and safe operations
• Supporting the Bell Services / Valet Attendants to coordinate guest arrivals and departures
• Providing exceptional customer service for all guests, visitors and VIPs
• Answering questions with a high level of detail and knowledge of the complex & surrounds
• Multi-tasking in a fast-paced and busy environment

To be considered, you must have an unrestricted NSW driver's licence and availability to work across a 24/7 rotating roster. Those with unrestricted working rights or on Working Holiday Visas are encouraged to apply.

About you

• Demonstrated experience in providing elevated customer service
• Excellent communication skills
• Confidence in driving and parking a variety of vehicles (auto and/or manual)
• Ability to remain detail-oriented in a fast-paced and busy environment
• Strong teamwork skills and the ability to work autonomously
• Excellent time management, multi-tasking and problem-solving skills
• A can-do attitude and the desire to go above and beyond for each guest
• Experience in a hotel or premium service environment is advantageous

What we offer you:

• Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resort
• Tailored uniform provided, laundered for every shift
• Complimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)
• Generous discounts across all Crown hotels and restaurants Australia-wide
• Ongoing coaching, training and professional development opportunities
• Chance to establish and progress your career within an iconic hotel brand
• Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking

Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

Your New Company

This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .

With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued.

Your New Role

This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Key Responsibilities

• Answer inbound & outbound calls, helping customers with maintenance requests
• Book & schedule contractors for on-site jobs
• Keep customers & contractors in the loop with regular updates
• Process invoices & finalise completed jobs
• Tackle general admin tasks to keep projects on track

Why You'll Love It

• Work from home up to 2-3 days a week after training
• Full, on-the-job training and heaps of career progression opportunities
• A fun, close-knit team where your ideas matter
• Annual bonus of up to $8k based on company performance
• Choose to work in Hillsdale OR Ingleburn - whatever suits you best
• Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift

About You

• A confident communicator with great people skills
• Organised, reliable, and ready to learn
• Solid Microsoft Office skills

Sound Like You?

If you're ready to step into an Customer Service career you can grow with, click APPLY NOW . For a confidential chat, email Claire Kane at ***@randstad.com.au .

Only applicants with full Australian working rights will be considered.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

Representative, Customer Service
Req ID: 79548
Location:
Sydney, New South Wales, Australia, 2065
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
**How You'll Help U** **s Connect the World**
+ Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
+ Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
+ Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
+ Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
+ Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
+ Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
+ Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
+ Process rebates claims and stock returns approved by Product Line Management
+ Support quality and warranty process where required
+ Participate actively in on-going product, process, systems and business skills training;
+ Provide support and back-up assistance to peers
+ Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
**Required Qualifications and Experience for Consideration**
+ Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
+ Knowledge or experience with SAP system preferred.
+ Excellent communication skills and with good telephone etiquette.
+ A pleasant personality with a passion for service excellence.
+ A strong team player who can adapt to fast paced and dynamic environment.
**What Happens After You Apply**
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology