21 Commonwealth Bank jobs in New South Wales

About Us
br>At Precise Financial Services, we are more than just number crunchers, we’re trusted advisors helping businesses, individuals, and entrepreneurs navigate complex financial environments with confidence and clarity. As we continue to grow, we’re seeking a dedicated Accountant to join our team and help ensure our clients receive exceptional service backed by insightful financial guidance.
The Role

This is an exciting opportunity to be part of a professional and supportive accounting practice that values integrity, precision, and long-term client success. The role will suit a skilled and analytical individual who thrives in a dynamic, fast-paced environment and is confident in delivering accurate reporting, budgeting, and strategic financial planning.

Responsibilities and Duties:
• Prepare and examine financial statements, profit and loss accounts, and other financial reports for clients. < r>• Complete business and individual tax returns and ensure compliance with ATO regulations. < r>• Prepare and lodge BAS, IAS, and payroll tax returns. < r>• Conduct reconciliations of bank accounts, ledgers, and other financial records. < r>• Provide general accounting advice and support to clients across various industries. < r>• Assist in the preparation of budgets, forecasts, and cash flow analyses. < r>• Support the implementation of accounting systems and software (e.g., Xero, MYOB, QuickBooks). < r>• Liaise with clients, auditors, and regulatory authorities as needed. < r>• Ensure all records and transactions are maintained in line with compliance standards. < r>
Skills and Qualifications:
• Bachelor’s Degree or higher in Accounting or a related discipline (ANZSCO Skill Level 1).
• Proficiency in Xero, MYOB, and/or QuickBooks is highly regarded. < r>• Excellent attention to detail and time management skills. < r>• Strong written and verbal communication skills. < r>• CPA/CA qualification (completed or in progress) is preferred. < r>
Australian citizens, permanent residents, and individuals with full working rights are encouraged to apply
Only shortlisted candidates will be contacted.

Salary: $70,000 to $80,000 per year

Hours: 38 hours (Full Time)

**We help the world run better**
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
**Role Description:**
The primary responsibilities include prospecting, qualifying, selling, and closing new and upsell business to existing and net new customers. The Account Executive brings a considered and effective Point of View to the Customer engagement, and uses all resources to solve customer problems with appropriate SAP solutions. Role will specifically work with customers within the Financial Services industry.
**Expectations and Tasks:**
+ Account and Customer Relationship Management
+ Sales and Software License and Cloud Subscription Revenue
+ Achieve/exceed quota targets
+ 5 Years Financial Services Industry Experience preferred
+ Develop effective and specific multi year strategic account plans to ensure revenue target delivery and sustainable growth
+ Establish and drive cross team collaboration across SAP internal teams as well as partner eco-system.
+ Establish strong relationships based on knowledge of customer requirements and commitment to value
+ Actively understand each customer's technology footprint, strategic growth plans, technology strategy, and competitive landscape
Please note: we will prioritise applications currently residing in Sydney, Australia. Role is based in Sydney.
? **Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
**We win with inclusion**
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy ( . Specific conditions may apply for roles in Vocational Training.
**EOE AA M/F/Vet/Disability:**
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430669 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

About the Role
At LexisNexis Regulatory Compliance, we're not just interpreting the law; we're transforming how organisations understand and meet their obligations through technology-driven innovation, legal expertise, and forward-looking regulatory insight.
We're looking for a legally qualified professional with a passion for the financial services sector, and an eye for detail and clarity, to lead the development of high-impact regulatory content. In this role, you'll sit at the intersection of law, innovation, and industry insight, shaping how some of Australia's largest businesses navigate an increasingly complex regulatory environment.
You'll take charge of developing, curating, and refining content within our Financial Services portfolio, ensuring it's current, practical, and tailored to meet the evolving needs of customers. You'll work closely with authors, compliance officers, consultants, and internal stakeholders across sales, marketing, and editorial.
This is an exceptional opportunity for a legally trained professional with a passion for content, regulation, and innovation to drive thought leadership, influence industry best practice, and help businesses stay compliant with confidence. If you have prior background in areas related to Financial Services, Banking, Insurance, Legal or corporate compliance, we would love to hear from you!
Reporting to the Pacific Content Manager, this is a permanent full-time remote role, with access to central CBD offices in Sydney, Melbourne, and Brisbane.
Responsibilities
+ Portfolio Ownership: Manage the content lifecycle for assigned regulatory modules-strategy, development, commissioning, restructuring, and decommissioning.
+ Thought Leadership: Stay ahead of legislative reform, case law, compliance trends, and sector developments.
+ Customer-Centric Development: Gather insights directly from customers (pre and post-sales) to shape content that is practical, relevant, and tailored for different industries.
+ Stakeholder Engagement: Cultivate and manage relationships with external contributors such as specialist lawyers, consultants, regulators, and professional bodies.
+ Sales & Marketing Enablement: Partner with internal teams to define product value propositions, support go-to-market plans, deliver training, and contribute to client presentations.
+ Revenue & Strategy: Support budgeting and revenue growth initiatives through new content proposals and adjacent market expansion.
+ Project Delivery: Drive authoring projects from initiation to delivery, ensuring quality and compliance standards are consistently met.
Requirements
+ University law degree or equivalent - legal and compliance education and experience preferred
+ 3+ years post-qualification experience (PQE), ideally in financial services, banking, insurance or legal/corporate compliance.
+ Demonstrated legal drafting and editing skills.
+ Strong understanding of how compliance content is used across legal and non-legal industries.
+ Prior experience in content/product development, publishing, or legal technology is desirable.
+ Strategic thinking with strong commercial acumen.
+ Excellent communication, stakeholder management, and project delivery skills.
+ Comfort working cross-functionally with marketing, finance, and sales teams.
+ Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
If you're passionate about regulatory content and thrive in a fast-paced, collaborative environment, we want to hear from you!
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

**Introduction**
As a member the Promontory Australia team at IBM you will contribute to the firm's efforts in working with clients on challenging strategic, risk management, and regulatory compliance issues.
Our team of specialists offers the following services across Prudential, Conduct and AML Regulation:
· Risk Management - Providing advisory and assurance services regarding organisational transformation across risk management, governance, culture, accountability and compliance.
· Remediation Services - Assurance to regulators and firms over customer focused remediation programs.
· Regulatory Framework - Advising regulators and industry associations on building regulatory frameworks.
· Regulatory Liaison - Helping our clients navigate relationships with regulators.
· RegTech - Working with IBM teams and leveraging their technology assets in advising clients on AI based solutions and associated risk governance.
We have a diverse client base in Australia, which includes some of Australia's largest financial institutions and clients drawn from the public sector.
As a Analyst Consultant, you will be responsible for managing risk, regulatory and compliance engagements on a day-to-day basis, analysing complex problems, developing recommendations to address client issues and heavily involved in reports and other deliverables. A strong consulting background with experience in non-financial risk management (including operational risk and resilience) and or superannuation is preferable. You will also be expected to draw upon your insights and networks to identify business opportunities for IBM Promontory to pursue.
**Your role and responsibilities**
To be successful in this role a candidate must have the stature to engage effectively with clients and potential clients at all levels. The candidate will also need to inspire and work effectively with team members drawn from a range of technical disciplines. Interact comfortably with executive management across industry and regulatory authorities. Key responsibilities will include:
* Manage projects and act as client point of contact on a day-to-day basis contributing to engagements being delivered to budget and meeting profit and realisation targets.
* Undertake analysis as directed and take responsibility for the preparation of project deliverables, including reports and presentations.
* Interact comfortably with executive management of and regulatory authorities, generally with a Director or Senior Principal present.
* Strong analytical skills, oral skills, with demonstrated ability to communicate clearly, simply and logically.
* Strong written communication skills with, the ability to construct well-founded, clear, and concise analyses and recommendations.
* Ability to handle complex information, solve problems, and manage multiple tasks.
* Ability to work closely with, and communicate effectively with, clients and within all levels of the organisation.
· Strong commitment to integrity and ethics.
The candidate will also be required to build and retain relationships across the industry and to identify opportunities for further work. This includes the ability to establish and maintain positive relationships and contribute to teams that are motivated to succeed.
**Required technical and professional expertise**
· An undergraduate degree in either Accounting, Commerce, Finance, or Law - with postgraduate qualifications highly regarded.
· Experience in Financial services, Consulting, Regulator, Compliance, Risk management, Governance or legal.
· Track record working in a fast-paced and unstructured environment with aptitude for identifying and developing innovative solutions to client challenges.
· Analytics and data: Proven track record of successfully delivering highly analytical and data intensive work. Strong understanding of data governance and experience in working with large and unstructured datasets to draw meaningful and actionable insights and outcomes.
· AI: A strong understanding of AI fundamentals, including AI governance, and model development and application.
· Expert level capabilities in Excel (incl. advanced excel functionality and VBA / Macro development). Expert level capabilities in working with large datasets in SQL.
**Preferred technical and professional experience**
· Tertiary qualifications in Commerce, Finance, Law or Business Administration with postgraduate qualifications highly regarded.
· Specialising in data analytics, risk management, assurance, and regulatory compliance.
· Experience developing, testing and validating the end-to-end modelling process and knowledge of a variety of tools including Alteryx, R and Python.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
As a member the Promontory Australia team at IBM you will contribute to the firm's efforts in working with clients on challenging strategic, risk management, and regulatory compliance issues.
Our team of specialists offers the following services across Prudential, Conduct and AML Regulation:
· Risk Management - Providing advisory and assurance services regarding organisational transformation across risk management, governance, culture, accountability and compliance.
· Remediation Services - Assurance to regulators and firms over customer focused remediation programs.
· Regulatory Framework - Advising regulators and industry associations on building regulatory frameworks.
· Regulatory Liaison - Helping our clients navigate relationships with regulators.
· RegTech - Working with IBM teams and leveraging their technology assets in advising clients on AI based solutions and associated risk governance.
We have a diverse client base in Australia, which includes some of Australia's largest financial institutions and clients drawn from the public sector.
As an Associate Consultant, you will be responsible for managing risk, regulatory and compliance engagements on a day-to-day basis, analysing complex problems, developing recommendations to address client issues and heavily involved in reports and other deliverables. A strong consulting background with experience in non-financial risk management (including operational risk and resilience) and or superannuation is preferable. You will also be expected to draw upon your insights and networks to identify business opportunities for IBM Promontory to pursue.
**Your role and responsibilities**
To be successful in this role a candidate must have the stature to engage effectively with clients and potential clients at all levels. The candidate will also need to inspire and work effectively with team members drawn from a range of technical disciplines. Interact comfortably with executive management across industry and regulatory authorities. Key responsibilities will include:
* Manage projects and act as client point of contact on a day-to-day basis contributing to engagements being delivered to budget and meeting profit and realisation targets.
* Undertake analysis as directed and take responsibility for the preparation of project deliverables, including reports and presentations.
* Interact comfortably with executive management of and regulatory authorities, generally with a Director or Senior Principal present.
* Strong analytical skills, oral skills, with demonstrated ability to communicate clearly, simply and logically.
* Strong written communication skills with, the ability to construct well-founded, clear, and concise analyses and recommendations.
* Ability to handle complex information, solve problems, and manage multiple tasks.
* Ability to work closely with, and communicate effectively with, clients and within all levels of the organisation.
· Strong commitment to integrity and ethics.
The candidate will also be required to build and retain relationships across the industry and to identify opportunities for further work. This includes the ability to establish and maintain positive relationships and contribute to teams that are motivated to succeed.
**Required technical and professional expertise**
· An undergraduate degree in either Accounting, Commerce, Finance, or Law - with postgraduate qualifications highly regarded.
· At demonstrated experience in Financial services, Consulting, Regulator, Compliance, Risk management, Governance or legal.
· Track record working in a fast-paced and unstructured environment with aptitude for identifying and developing innovative solutions to client challenges.
**Preferred technical and professional experience**
Analytics and data: Proven track record of successfully delivering highly analytical and data intensive work. Strong understanding of data governance and experience in working with large and unstructured datasets to draw meaningful and actionable insights and outcomes.
AI: A strong understanding of AI fundamentals, including AI governance, and model development and application.
Expert level capabilities in Excel (incl. advanced excel functionality and VBA / Macro development). Expert level capabilities in working with large datasets in SQL
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Representative, Customer Service
Req ID: 79548
Location:
Sydney, New South Wales, Australia, 2065
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
**How You'll Help U** **s Connect the World**
+ Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
+ Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
+ Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
+ Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
+ Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
+ Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
+ Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
+ Process rebates claims and stock returns approved by Product Line Management
+ Support quality and warranty process where required
+ Participate actively in on-going product, process, systems and business skills training;
+ Provide support and back-up assistance to peers
+ Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
**Required Qualifications and Experience for Consideration**
+ Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
+ Knowledge or experience with SAP system preferred.
+ Excellent communication skills and with good telephone etiquette.
+ A pleasant personality with a passion for service excellence.
+ A strong team player who can adapt to fast paced and dynamic environment.
**What Happens After You Apply**
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology

**Job Description Summary**
Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
The Customer Service Representative will deliver customer service to internal and external customer's, provide administrative support and perform general administration activities as part of the Customer Service Team. The successful candidate will provide a high quality, responsive Customer Service (inbound) interface with BD's existing customer base, including dealers/distributors and medical customers. You will also process customer claims for credit and request for return of goods in a timely and efficient manner.
This is a great opportunity for a recent Graduate who is looking for an opportunity to grow a career with a global medical device technology business and have completed a degree program in **Commerce, Biomedical Engineering** or **Supply Chain** and you want a platform to help you grow, this is the opportunity for you.
**Responsibilities:**
+ Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking.
+ Processing of customer orders and sample requests.
+ Processing and co-ordination of customer claims, including credits and returns, working closely with Sales and Marketing and Warehouse associates to ensure thorough investigation and processes have been followed.
+ Use of Salesforce for case management and customer contacts
+ Proactively support Business areas, act as primary point of contact for Sales and Marketing Associates for Customer Service and Order Management related activities.
+ Participate in Business meetings, sharing relevant customer and departmental information.
+ Attend periodic product/system/strategy training. Continually challenge BD customer service procedures to ensure they are supporting our customer needs and recommend such changes to the Customer Service Manager.
+ Achievement of set Key Performance Indicators relating to accuracy of Customer Service and customer order processing Adhere to the requirements of the Quality Management System as maintained by BD Australia.
**Knowledge and Experience:**
+ Recent graduate with a degree is **Commerce, Biomedical Engineering, Supply Chain** or another related field.
+ Experience in a fast-paced customer service environment, ideally within the healthcare or FMCG industry.
+ Excellent customer service and interpersonal skills - a strong negotiator, with proven ability to resolve conflict.
+ Good communication and presentation skills (both on the telephone and in person).
+ Appreciation of Customer Service impact on existing and new business relationships.
+ Superior time management skills.
+ Active Listener.
+ Pro-active, dedicated but also flexible.
+ Attention to detail in processes and systems.
+ Organised, disciplined, and committed.
+ An ability to work autonomously within a team.
+ Innovative/effective problem-solving skills.
+ SAP and/or JD Edwards experience preferable
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Sydney - North Ryde
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

We're hiring a **Customer Service Manager** to lead a high-performing team delivering critical support to our customers across ANZ. Based in Sydney, Brisbane, or Melbourne, you'll oversee three Team Leaders and a large frontline team focused on transaction processing-including open orders and related operations.
You'll bring strategic oversight, fresh thinking, and operational excellence to a fast-paced, high-volume environment. This is a career-defining opportunity for a people-first leader who thrives on process improvement, loves solving problems, and can inspire teams through clarity and purpose.
**What you'll do**
**Lead a large-scale team** - manage and coach 3 Team Leaders with a combined team of 25+ across core customer transactions.
**Drive operational improvement** - challenge current processes, streamline service delivery, and lead change initiatives.
**Balance strategy and action** - guide team direction while jumping in on big issues and supporting day-to-day leadership.
**Collaborate cross-functionally** - work closely with Sales, PMO, Distribution Centre, Kit Room, and Ops to drive outcomes.
**Grow into future leadership** - work closely with senior leaders and position yourself for broader leadership opportunities.
**Oversee third-party operations** - manage vendor relationships, including offshore processing support.
**Who you are**
**Experienced in high-volume service** - background in industries like insurance, finance, or call centers where urgency and accuracy are critical.
**A strategic thinker** - able to step back and improve how things work across teams and systems.
**A culture builder** - known for creating engaged, high-performing teams that love what they do.
**Change-ready and resilient** - comfortable leading transformation, gaining buy-in, and navigating complexity.
**An excellent communicator** - able to manage stakeholder expectations, lead through influence, and bring people on the journey.
**Why join us?**
**Create real impact** - support life-changing surgeries by keeping customer operations running smoothly.
**Advance your career** - step into a key leadership role with clear pathways for progression.
**Lead transformation** - improve service, boost efficiency, and shape the future of our customer experience.
**Thrive in a purpose-driven team** - join a passionate group that values people, performance, and making a difference.
**Enjoy flexibility and support** - hybrid-friendly culture, professional development, and meaningful benefits from day one.
**Sound like you? Apply today and take the next step in your leadership journey.**
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.

Company DescriptionDrive is Nine’s brand appealing to the automotive enthusiast. Working with our industry leaders you will help us achieve our vision, to shape the future of automotive in Australia by providing authoritative reviews, detailed comparisons, and innovative commerce solutions.2025 is an exciting year to be part of the Drive Marketplace team. Drive Marketplace is on a sharp growth trajectory with a vision to become Australia’s No.2 Automotive Marketplace in Australia. The expanding Drive Marketplace team has an ambitious, forward-thinking and highly collaborative culture, with a shared passion for the automotive industry. As the on-the-ground human faces of the Drive brand within the National Drive Dealer Network, genuine partnerships and a healthy dose of hard work and fun sit at the core of the team’s success to date.Job DescriptionThis exciting new position is crucial for enhancing customer and dealer experiences within our rapidly expanding Drive Marketplace, helping Australians discover the joy of finding and buying their next car. You'll be instrumental in ensuring timely interactions and proactively supporting dealers to meet their sales goals.Day to day you will:Boost customer satisfaction and dealer retention by maintaining a high NPS score through exceptional service and follow-up.Deliver prompt first responses and effectively qualify leads, ensuring timely allocation to Drive dealer partners and managing follow-up surveys.Ensure data accuracy in all customer interactions and prepare timely dealer performance reports.Efficiently resolve issues by identifying and escalating problems, aiming to reduce repeat customer contacts.Stay informed on Drive Marketplace platform changes, product updates, and market trends to provide expert guidance to consumers and dealers.QualificationsWhat you'll bring:1-2 years of customer service/success experience, ideally in digital advertising, e-commerce, or automotive.Strong communication skills with a customer-first approach.Proficiency in CRM platforms like Salesforce.A knack for data analysis to support client goals.Excellent organisational skills and the ability to multitask effectively.Comfort working independently and collaboratively with various teams.Additional InformationNine is Australia’s largest locally owned media company. Working at Nine, you’ll have access to a unique range of experiences and opportunities, helping drive the success of the country’s most trusted television, radio, digital and publishing brands. Our content reaches almost every Australian - meaning what we do has real impact. We bring people together, celebrate the big moments, and capture the everyday ones.Some of our most beloved brands have been part of Australian life for generations, and others - new on the scene - have already found their place firmly in our lives. We’re evolving and we need people like you to bring new ideas, innovate and make your mark.How we workAt Nine, our flexible work options vary by role and team. Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements. We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team. More info at Nine Careers.Our Commitment to Diversity and Inclusion:We're committed to a safe, respectful and inclusive Nine. From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives. Should you require any adjustments to the recruitment process, please advise us when you apply.Work rights: Please note to apply for this role you must already have the right to lawfully work and live in Australia.