40 Customerservice jobs in Australia

**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Thermo Fisher Scientific Inc. is the world leader in serving science, our Mission being: to enable our customers to make the world healthier, cleaner and safer. Our team of more than 120,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands.
We share a common set of values - Integrity, Intensity, Innovation and Involvement, with Diversity and Inclusion standing alongside our 4I's. Our Values are not just something we do but are who we are! These are woven into the fabric of our culture and are vital to the success of our organization. We collaborate as a team to speed up research efforts, overcome scientific hurdles, advance technology, and support individuals seeking medical assistance.
**Job Title:** Customer Care Representative
**Reports to:** Customer Care Team Leader
**Position Location:** Scoresby
**Position Summary:**
You will provide outstanding support to our customers and clients, primarily through placing and reviewing orders, and responding efficiently and effectively to their enquiries. You will need to demonstrate a high level of courteous and efficient service while giving to business development and growth in sales.
**Key Responsibilities:**
+ Deliver and maintain unparalleled service, working with all departments to accelerate the customer experience.
+ Process orders accurately and help to drive customers towards our digital platform for additional speed to information.
+ Record all activity within the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems.
+ Prepare Return Authorisation and credits for processing and ensure that they are within company guidelines.
+ Proactive communication of key opportunities, sensitivities or issues internally including forwarding leads to sales for qualification
+ Communicate effectively with customers and employees partnering for excellent results.
+ Think on your feet and be prepared to use your initiative to find solutions.
+ Ensure compliance with processes around regulated activities.
+ Follow the company's quality systems ISO 9001 and operating procedures.
+ Maintain a professional and positive demeanor whilst being committed to the values of Integrity, Intensity, Innovation and Involvement
+ Involvement to identify and define problem areas for improvement.
+ Follow OHS policies and procedures and ensure a safe and healthy workplace environment.
**Skills and Experience:**
+ Minimum of 1 year in a dedicated customer service role
+ Excellent digital literacy, the ability to learn new concepts and packages as the need arises.
+ Ability to remain professional and composed when presented with complicated circumstances.
+ Strong results focus and with attention to detail.
+ Excellent interpersonal and communication skills with ability to build to achieve results.
+ Outstanding organizational skills and a curiosity about effectively prioritizing tasks.
+ Be able to work optimally (and in good humor!) in a fast-paced environment ensuring all tasks are performed to completion and on time.
+ A great teammate who collaborates effectively with all internal customers
+ Intermediate level competence in Microsoft Office Suite applications, Excel, Work and Outlook. Experience with Salesforce.com (CRM) helpful
+ University degree (preferred Science or business) and or related experience would also be helpful.
**Frequent Contacts:**
+ **External:** Diverse industry Customer base and Transportation Companies
+ **Internal:** Our Customer Service Colleagues! Sales & Marketing; Finance team; Logistics & Supply Chain; eComm and IT; Quality, legal and compliance functions
**Other Job Requirements:**
+ Some public holiday and out of hours work may be required. Possibility for on call work supporting this critical industry.
Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Join us and you'll discover meaningful work that positively impacts on a global scale, helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, ensuring our food is safe or helping find cures for cancer. We provide a diverse and inclusive culture and the resources needed to achieve individual career goals.
#StartYourStory at Thermo Fisher Scientific!
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

GN is a Danish multinational on a mission to improve lives through the power of sound. For 150 years, we've been pioneering world-first innovations in healthcare and technology-helping people hear, connect, and communicate like never before. From cutting-edge hearing aids to intelligent audio solutions (including Jabra and SteelSeries), our brands are all about making life sound better.
And right now, it's an exciting time to join us. We're looking for a **Customer Care Officer** who's passionate about helping people and creating great customer experiences.
**What you'll enjoy at GN:**
+ One-on-one training in our systems and products
+ Access to our reward and recognition platform with discounts across hundreds of retailers
+ Online wellbeing centre, plus EAP support and webinars
+ Service recognition and performance awards
+ Free annual flu vaccinations
+ Generous discounts on GN Hearing, Jabra and SteelSeries products
+ Fresh fruit, refreshments and a table tennis table onsite
+ Opportunities for growth and development
+ Flexible work options - predominantly onsite, with rostered work-from-home days after probation
**Your day-to-day responsibilities:**
+ Attending to customer queries by phone and email
+ Talking directly with medical professionals
+ Supporting order entry to meet cut-off times
+ Collaborating with colleagues across customer care, manufacturing, inventory and sales
+ Being the first point of contact for CC when required
**What we're looking for:**
+ Previous experience in a customer service role, ideally in pharmaceutical, medical, FMCG or similar industries
+ Excellent verbal and written communication skills
+ Fast, accurate data entry skills
+ Strong problem-solving abilities
+ High attention to detail
+ Confidence with MS Office (experience with Navision or Salesforce is a bonus)
+ A positive "can-do" attitude and adaptability in a fast-paced environment
At GN, we put the customer at the heart of everything we do - and we're looking for someone who shares that same passion.
If this sounds like the opportunity you've been waiting for, we'd love to hear from you. Please note that applicants must have full unrestricted Australian work rights.
Agencies: we'd prefer to fill this role directly. Should we need additional support, we'll be in touch with our preferred partners.
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
**The GN-owned brands that are responsible for bringing these technologies to life:**
+ Medical grade hearing technology: ReSound ( , Beltone ( , Interton ( , Jabra ( Professional collaboration: Jabra ( , BlueParrott ( , FalCom ( Gaming, calls and media: SteelSeries ( , Jabra ( in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn ( , Facebook ( and Twitter ( .
We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!

Customer Care Nurse – 6+ Month Maternity Leave Contract Sydney, NSW | Full-time | Fixed Term (6+months)
Clinical Support | Customer service | Sales Support Projects

About Us
Mediplast Australia, part of the AddLife Group (Add.Life), is a leading healthcare supplier providing surgery, urology, enterology, and respiratory and other products to hospitals, distributors, and individuals. We are committed to making a real difference to people’s lives.
/> /> We are seeking a Customer Care Nurse for a 6 months+ maternity leave contract based in our Sydney office. This role involves a mix of clinical advice and non-clinical customer support, and provides a unique opportunity to gain experience in medical device sales, education, and business activities. If you're organised, proactive, and passionate about clinical customer service in healthcare, this role could be the perfect fit for you!

About the Role
As a Customer Care Nurse, you will be a vital part of our Inside Sales Team, playing a key role in supporting our customer’s clinical needs, providing customer service and helping to drive sales ethically.
This is a full-time position with a flexible hybrid work model: 2 days in our Lindfield office (Mon/Tues) and 3 days working from home (Wed/Thur/Fri). Hours are 8.30am to 5pm daily. Training and equipment will be provided to support all required activities.
Key Responsibilities:
Customer Service:

Manage customer queries (clinical and product advice, and order processing).
Ensure timely responses with our logistics partners.
Promote subscription and re-ordering services and track user loyalty.
Run reports and provide updates to internal teams and customers.
Log information in our business software systems.
Book and manage servicing and repairs of our product range as needed.

Inside Sales:

Build and maintain strong business relationships with customers to ensure positive clinical and business outcomes.
Oversee marketing materials for all products and ensure stock availability.
Assist the sales team with order or client-related issues.
Collaborate with our Clinical Educator, marketing and finance teams locally and in Sweden as required.

Benefits & Perks:

Make a positive impact on healthcare and community-based customers.
Competitive base salary and full training provided.
Rare opportunity to secure work in the Medical Device Industry
Gain experience in multiple business functions. (Clinical, sales, education, customer care, operations etc).
Be part of an experienced, supportive and inclusive team culture
Hybrid work flexibility (after training period is complete work from home 3 days per week)
Free parking onsite or short walk from Lindfield station.
No shift work

You Must:
a) Be comfortable engaging with customers regarding medical products and personal health-related matters, as well as processing product orders and providing non-clinical customer service.
b) Have excellent attention to detail and strong customer service skills (verbal and written).
c) Be proficient with Microsoft Word, Outlook, and Excel (basic) .
d) Work independently and take direction as needed.
e) Demonstrate strong time management skills and the ability to prioritise tasks.
f) Be flexible and willing to support other team members when required.
g) Know when to refer clients for additional clinical support.
h) Be eager to learn and use customer service software.
i) Be available to start full-time and commit to the 6 month period starting Monday, 3 November 2025.
j) Have full rights to work in Australia.
To be considered, as a minimum you will need to address criteria a)-j) above, in your application letter.
Sound like you? We’d love to hear from you! APPLY NOW - submit your CV and a short cover letter outlining your relevant experience.
Applications with CV and cover letter can be emailed directly to or apply through links below
Please note: This is a fixed-term maternity leave position (6+ months).If possible all applicants will be contacted however if a large number of applications are received only shortlisted candidates will be contacted.

**Let's make life sound better - together!**
GN is a Danish multinational on a mission to improve lives through the power of sound. For 150 years, we've been pioneering world-first innovations in healthcare and technology-helping people hear, connect, and communicate like never before. From cutting-edge hearing aids to intelligent audio solutions (including Jabra and SteelSeries), our brands are all about making life sound better.
And right now, it's an exciting time to join us. We're looking for a **Customer Care Officer** who's passionate about helping people and creating great customer experiences.
**What you'll enjoy at GN:**
+ One-on-one training in our systems and products
+ Access to our reward and recognition platform with discounts across hundreds of retailers
+ Online wellbeing centre, plus EAP support and webinars
+ Service recognition and performance awards
+ Free annual flu vaccinations
+ Generous discounts on GN Hearing, Jabra and SteelSeries products
+ Fresh fruit, refreshments and a table tennis table onsite
+ Opportunities for growth and development
+ Flexible work options - predominantly onsite, with rostered work-from-home days after probation
**Your day-to-day responsibilities:**
+ Attending to customer queries by phone and email
+ Talking directly with medical professionals
+ Supporting order entry to meet cut-off times
+ Collaborating with colleagues across customer care, manufacturing, inventory and sales
+ Being the first point of contact for CC when required
**What we're looking for:**
+ Previous experience in a customer service role, ideally in pharmaceutical, medical, FMCG or similar industries
+ Excellent verbal and written communication skills
+ Fast, accurate data entry skills
+ Strong problem-solving abilities
+ High attention to detail
+ Confidence with MS Office (experience with Navision or Salesforce is a bonus)
+ A positive "can-do" attitude and adaptability in a fast-paced environment
At GN, we put the customer at the heart of everything we do - and we're looking for someone who shares that same passion.
If this sounds like the opportunity you've been waiting for, we'd love to hear from you. Please note that applicants must have full unrestricted Australian work rights.
Agencies: we'd prefer to fill this role directly. Should we need additional support, we'll be in touch with our preferred partners.
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history - fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
**The GN-owned brands that are responsible for bringing these technologies to life:**
+ Medical grade hearing technology: ReSound ( , Beltone ( , Interton ( , Jabra ( Professional collaboration: Jabra ( , BlueParrott ( , FalCom ( Gaming, calls and media: SteelSeries ( , Jabra ( in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN's solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn ( , Facebook ( and Twitter ( .
We are a Equal Opportunity Employer that values a diverse and inclusive workforce. We do not discriminate on the basis of race, color, national origin, religion, age, gender identity, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis prohibited by federal, state, or local law. Women, minorities, veterans, LGBTQIA+ individuals, and persons with disabilities are encouraged to apply. Come join our team!

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role**
+ Logging calls and incidents on the IT Service Desk and maintaining details of software / hardware problems detected.
+ Providing initial triage technical support; answering support queries via phone or e-mail in a timely efficient manner.
+ You will be escalating to internal or external support resources and Subject Matter Experts when necessary.
+ You will be supporting users in the use of the ServiceNow platform by providing necessary advice and/or training.
+ You will perform initial triage of customer cases with documented solutions and/or workarounds.
**To be successful in this role you have**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ Technical background and ability to learn and absorb technology quickly.
+ Prior experience in a Customer HUB or Customer Care function for an Enterprise Software or SaaS environment is highly desired.
+ The ability to communicate effectively with people at all levels.
+ The ability to ask clear and precise questions of the customer to ascertain the exact details of the problem.
+ The ability to work as part of a team and on their own initiative.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**About Us**
At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at Purpose and Impact**
As a Customer Support Specialist, you will play a key role in driving commercial success by proactively engaging with grower and broker customers to identify commercial opportunities, generate leads, and support our grain purchasing activities. You will initiate outbound calls, build lasting customer relationships, and collaborate closely with our Territory Managers to grow market presence. In addition to your business development efforts, you will provide exceptional service by managing multi-channel inbound inquiries leveraging your strong communication and problem-solving skills to ensure high levels of customer satisfaction.
**Key Accountabilities**
+ Proactive Customer Engagement: Initiate outbound calls to grower customers to identify grain marketing opportunities, generate leads, support purchasing decisions and collect feedback.
+ Sales Support: Assist in executing grain purchases and facilitate smooth transactions between growers and acquirers.
+ Relationship Building: Develop and maintain strong, trust-based relationships with customers to encourage repeat business and long-term loyalty.
+ Inbound & Digital Support: Respond to inbound calls, emails, and portal inquiries with professionalism and efficiency, ensuring high levels of customer satisfaction.
+ Field Team Collaboration: Work closely with Territory Managers to coordinate customer outreach, share insights, and support regional sales strategies.
+ Customer Education: Guide users through our digital platform, helping them navigate listings, offers, and transactions.
+ Lead Generation: Identify and qualify new business opportunities through proactive outreach and customer conversations.
+ Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating where necessary to ensure timely solutions.
+ Perform other duties as required
**Qualifications**
**Required**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum of two years of related work experience
+ Excellent Communication and presentation skills
+ Able to build and maintain strong relationships
+ Strong analytical, project management and problem-solving skills
+ Ability to work independently and as part of a team
+ Confident and articulate phone communications skills
**Preferred**
+ Broad knowledge of Australian grains industry and regional locations
+ Computer literate and Microsoft Office proficient
+ Knowledge of Sales Cloud CRM
+ Innovation mindset
**We Offer**
+ In return to your experience, we offer:
+ A competitive remuneration package including performance incentive plan
+ Autonomy and scope for career development
+ The opportunity to work with some of the most talented people in the industry and inspiring leaders
+ A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
**_Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality._**

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry.
The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
In this role you will:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

**Job Description Summary**
As a Customer Support Specialist at GE Healthcare Australia and New Zealand, you will be responsible for driving a first-class order management process, creating and managing service parts quotes to support sales growth and conversion, working directly with customers to answer queries and resolve issues, and building strong relationships with internal teams and external customers.
**Job Description**
**Essential Responsibilities (include but not limited to):**
+ **Order Processing** - Ensure customer orders are entered accurately and in accordance with customer requirements into the Oracle and Order Management system.
+ **Quote Management** - Create customer quotes, track their progress, and follow up to ensure timely closure.
+ **Customer Communication** - Answer customer questions from across New Zealand and Australia via phone and email.
+ **Cross-functional Collaboration** - Build strong working partnerships with Sales, Supply Chain, and Warehousing/Transportation teams.
+ **Returns & Credits** - Manage credits and returns efficiently and accurately.
+ **Quality Compliance** - Work in compliance with the documented quality system and report any anomalies.
+ **Proactive Engagement** - Follow up with customers to keep them informed of ongoing activities.
+ **Professional Conduct** - Act with professionalism, empathy, and integrity at all times.
+ **Adaptability** - Be flexible and positive in an evolving environment.
**About You**
You are a **Customer Service Representative with 2 years of experience** , known for thriving in fast-paced environments and delivering exceptional customer care. You're looking for an incredible career opportunity with a successful, growing, and global organization.
**Your Strengths Include:**
+ Proven experience in a similar commercial role.
+ High proficiency in MS Office (speed and accuracy are key!).
+ Excellent multitasking and communication skills.
+ Ability to work under pressure and autonomously with minimal supervision.
+ Dependable, reliable, responsible, and open to change.
+ High integrity and dedication to customer satisfaction.
**Highly Regarded Attributes:**
+ An empathetic approach to customer service.
+ Previous experience with Oracle Order Management.
+ Self-motivated with a proactive mindset.
+ Strong rapport-building skills across all levels of the organization.
+ Experience in triaging critical customer issues.
+ Calm and analytical problem-solving approach.
+ A positive team player contributing to a strong team culture.
**Additional Information**
**Relocation Assistance Provided:** No

Title:
IT Customer support analyst
The Opportunity
Are you passionate about delivering excellent customer service while solving complex technical issues? We're seeking an IT Customer Support Analyst to join our Site Services team, where you'll provide critical desktop and site support across our offices and project sites.
In this role, you'll work under general direction to troubleshoot and resolve issues within Microsoft Windows 11 desktop environments. You'll respond to break/fix and service requests for PCs, laptops, printers, and workstations-ensuring timely resolution in line with service level objectives. You'll also play a hands-on role in office and project site setups, equipment lifecycle management, and process improvements, while supporting and collaborating with our network, voice, and server teams.
Responsibilities include:
+ Uses experience and problem-solving skills to develop and improve processes and provides reports as required. May provide guidance to less experienced team members.
+ Deep understanding of Windows 11 and Microsoft Office with demonstrated troubleshooting capabilities
+ Proven desktop, laptop and workstation hardware trouble shooting skills
+ General knowledge to perform high level network trouble shooting analysis, Cisco knowledge preferred
+ Working knowledge of Dell Client & Server hardware
+ Familiarity with IPT voice technologies
+ Working knowledge of Microsoft server technologies
+ Data migration experience between PC's
+ Ability to successfully troubleshoot printing issues
Who are you?
You're a motivated IT professional who takes pride in delivering reliable customer support and technical solutions. You work well independently, yet thrive as part of a team, bringing strong communication skills and a proactive approach to problem solving.
To be successful in this role, you'll bring:
+ An undergraduate degree in IT (or equivalent experience) and 2+ years of relevant industry experience
+ Motivation to deliver high-quality support each day, with a continuous improvement mindset
+ The ability to work independently within established guidelines and processes
+ Strong communication skills, both written and verbal, with the ability to engage effectively with a wide variety of users
+ Dependability, organisation, and accountability in your approach to work
+ Flexibility to support multiple office and project site locations when required
+ A deep understanding of Windows 10/11 and Microsoft Office 365 with advanced troubleshooting capabilities
+ Proven skills in desktop, laptop, and workstation hardware troubleshooting
+ Familiarity with COE software applications and demonstrated ability to support them effectively
+ Ability to obtain and maintain an Australian Government Security Clearance (Australian Citizenship is essential).
About us
KBR's Infrastructure Solutions business works with customers across the nation to plan, design and deliver smarter, safer and more sustainable infrastructure to meet the demands of the future for all Australians. We're a team of over 1200 who deliver engineering, science and technology solutions across the water, transport, energy, sustainability, resources and defence sectors.
Please click the link below to learn more about Infrastructure Solutions Australia and the markets that we operate in.
Contents - Who we are ( perks
+ Industry leading salaries, reviewed annually
+ The opportunity to accrue an additional 8 hours of time off every 4 weeks
+ Salary packaging and Novated leases
+ Salary continuance (Income protection)
+ Paid Professional Membership Fees
+ Life/Health insurance discounts
+ Flexible work arrangements (start/finish times, WFH, Flex time)
+ End of trip facilities
+ Employee Stock Purchase Plans
+ Paid parental leave
+ Personal Career development plans
+ Growth and promotion opportunities
Our people are the heart of everything we do. We are dedicated to creating work environments in which every member of our team of teams feels safe, supported, respected, trusted and valued, and where each person is given opportunities to belong, connect and grow.
#LI-DNP #LI-DNI #S-DNI