Customer Service Representative

Sydney, New South Wales Abbott

Posted 1 day ago

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Job Description

**About Abbott**
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
**Working at Abbott**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Amazing health and wellness benefits and perks.
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**The Opportunity**
This position works out of our Sydney location in the Cardiac Rhythm Management business. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
As the Customer Service Representative,ANZ you'll be liaising with customers, finance, distribution, marketing, supply chain, and sales/commercial departments to facilitate the timely and efficient fulfilment of products and services to customers in an order to cash environment.
**What You'll Do**
+ Process purchase orders, stock requests & capital orders.
+ Manage customer service email boxes
+ Manage backorders and open orders on a daily/weekly basis as required
+ Manage case bookings, process shipment and return orders and reconcile kit inventory.
+ Identify and assess customers' needs to achieve satisfaction.
+ Answer customer telephone enquiries, orders, service needs and complaints and log customer feedback.
+ Organise product returns and credits.
+ Work with 3PL teams for the completion of product shipment and returns.
+ Log PR events
+ Create and maintain customer accounts.
+ Extend patient and physician accounts through collaborations with the Product team.
+ Support month-end, quarter end and year end activities.
+ Participate and support system implementations and other related projects as required.
+ Participate and support audit activities as required.
+ Update or notify changes in SOPs/work instructions as required.
**Required Qualifications and Experience**
+ At least 2 years experience in Customer Service in a sales environment
+ Intermediate proficiency in MS Outlook and Excel
+ Strong phone contact handling skills and active listening
**Preferred Qualifications**
+ Working knowledge of ERP and CRM systems, experience with SAP desirable.
+ Intermediate knowledge of Microsoft suite (Word, powerpoint, Excel)
+ Product based customer service experience
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
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Customer Service Representative

2150 Harris Park, New South Wales BlueScope Steel

Posted today

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Job Description

permanent

Job Description

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Service Representative to join the Customer Service Team based in Emu Plains . Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

As a Customer Service Representative, you will be the face of Lysaght for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. With the support of a strong leadership team, you will be given every opportunity to further develop your career with us here at BlueScope Australia.

What Will You Do?

Working with a friendly and inclusive team you will be a key contact for sales and service enquiries. You will:

  • interact with our customers via phone and email managing quotes and queries
  • follow up on quotations and inquiries converting these into sales opportunities
  • collaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetable
  • continuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

With your positive attitude and willingness to grow and develop yourself in the role, you will bring:

  • previous experience working in a customer service environment
  • high attention to detail and ability to complete multiple tasks simultaneously
  • a strong customer focus with the ability to resolve issues effectively and efficiently
  • a willingness to grow, learn and develop yourself
  • demonstrated computer competency including MS Office

Why BlueScope

As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. At BlueScope, you’ll:

  • Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
  • Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
  • Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
  • Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”

Come and discover us at

Join us, creating strength for the future.

Applications close 19 September 2025.

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Customer Service Representative

2150 Harris Park, New South Wales BM Sydney

Posted today

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Job Description

permanent

Key Responsibilities:

  • Performing customer sales and service transactions with business customers;
  • Managing high value transactions accurately –which includes invoicing, handling and processing cash, credit cards, and EFTPOS sales;
  • Responsible for daily bank reconciliation.
  • Responsible for customer pick up schedule;
  • Assisting customers with product enquires (in person / by phone);
  • Assisting customers with credit note and refund issues;
  • Help company contact customers and chase the outstanding payment when needed.
  • Building rewarding relationships with customers by understanding their needs;
  • Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities;
  • Assisting with administrative duties such as filing, stationary ordering, record keeping and stocktaking etc.;
  • Assisting with banking when needed;
  • Managing the tidy up and the image of the show room area;
  • Communicate proactively with delivery team and purchasing team members for better customer service quality;
  • Provide support to delivery planning team.
  • Mandarin Speaking Customer Service tasks

Job Type: Full-time

Pay: $51,376.00 – $60,000.00 per year

Benefits:

  • Employee discount
  • Salary packaging

Experience:

  • Customer Service and Logistic: 2 years (Required)

Language:

  • English and Mandarin (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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Customer Service Representative

2170 Lurnea, New South Wales solutions personnel on behalf of solutions personnel

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permanent

solutions personnel on behalf of solutions personnel is hiring a Full time Customer Service Representative role in Ingleburn, NSW. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
  • 1 year of relevant work experience required for this role
  • Expected salary: $35 per hour

Customer Service & Administration Representative – Immediate Start Available

Join our dynamic team as a Customer Service & Administration Representative in a modern, professional office environment.

We're looking for a skilled professional with excellent communication abilities and strong administrative expertise to provide exceptional support.

Position Details

Employment Type: Casual to Permanent Pathway Hours: Monday to Friday, 8:00 AM to 5:00 PM Start Date: Immediate

Compensation:

  • Casual Rate: $5 per hour

  • Permanent Role: 70,000+ annually, plus superannuation (after successful 4-month casual period)

Key Responsibilities

  • Deliver outstanding customer service via phone and email

  • Process orders and maintain accurate customer records

  • Perform data entry and administrative tasks with precision

  • Update and manage database systems

  • Support team operations through various administrative duties

Essential Requirements

  • Communication: Clear, professional English communication skills (essential for customer interactions)

  • Experience: Proven customer service and administrative experience

  • Technical Skills: Advanced computer literacy and attention to detail

  • Attitude: Positive, team-oriented approach with professional demeanor

  • Reliability: Dependable and ready to commence immediately

Packaging industry experience a bonus!

What We Offer

  • Career Growth: Clear pathway from casual to permanent employment

  • Work Environment: Modern facilities with supportive team culture

  • Stability: Long-term career opportunities in an established organization

  • Team Culture: Collaborative, welcoming workplace that values each team member's contribution

Ready to Start Your Career Journey?

We're looking for someone who thrives in a fast-paced environment and takes pride in delivering excellent customer service.

If you're ready to join a team that invests in your success and provides genuine career development opportunities, we want to hear from you.

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Customer Service Representative

2150 Harris Park, New South Wales solutions personnel on behalf of solutions personnel

Posted today

Job Viewed

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Job Description

permanent

solutions personnel on behalf of solutions personnel is hiring a Full time Customer Service Representative role in Seven Hills, NSW. Apply now to be part of our team.


Job summary:
  • Looking for candidates available to work:
    • Monday: Morning
    • Tuesday: Morning
    • Wednesday: Morning
    • Thursday: Morning
    • Friday: Morning
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $70,000 - $0,000 per year

Customer Service Representative – Immediate Start | $7 ,000–$9 ,000 + Super | Full-Time

We’re looking for multiple Customer Service Representatives to join a friendly, supportive team in a modern, professional office environment. This is a permanent full-time role with an immediate start available.

About the Role

  • Permanent Full-Time position

  • Hours: Monday to Friday, 8:00 AM to 5:00 PM

  • Salary: $7 ,000 to 90,000 + super (depending on experience)

  • Phone and email-based customer support.

  • Basic admin tasks including data entry, order processing, and updating records.

What We’re Looking For

  • Clear spoken English with no heavy accent (essential for effective communication)

  • Strong customer service and communication skills

  • Basic administration skills and good attention to detail

  • A positive attitude and team-focused mindset

  • Reliable, professional, and ready to hit the ground running.

What We Offer

  • Supportive, welcoming team culture

  • Modern working environment with great facilities

  • Career stability and growth opportunities

  • Immediate start available

  • Several positions available

Apply now and become part of a team that values your contribution and supports your success.

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Customer Service Representative

2150 Harris Park, New South Wales BlueScope

Posted today

Job Viewed

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Job Description

permanent
Job Description

BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.

The Opportunity

Our Lysaght business is looking for a Customer Service Representative to join the Customer Service Team based in Emu Plains. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

As a Customer Service Representative, you will be the face of Lysaght for our customers, ensuring exceptional service in each interaction. Working within a friendly and inclusive team you will be a key contact for sales and service enquiries. Your can-do attitude will be on full display as you take new orders and quotations, providing product and pricing advice and manage a variety of day-to-day enquiries. With the support of a strong leadership team, you will be given every opportunity to further develop your career with us here at BlueScope Australia.

What Will You Do?

Working with a friendly and inclusive team you will be a key contact for sales and service enquiries. You will:

interact with our customers via phone and email managing quotes and queriesfollow up on quotations and inquiries converting these into sales opportunitiescollaborate with internal stakeholders including marketing, warehouse and sales departments to ensure customer expectations and requirements are met - including product specifications, special packaging, and delivery timetablecontinuously look at new ways of improving the customer experience and consistently improving the total value proposition

More About You

With your positive attitude and willingness to grow and develop yourself in the role, you will bring:

previous experience working in a customer service environmenthigh attention to detail and ability to complete multiple tasks simultaneouslya strong customer focus with the ability to resolve issues effectively and efficientlya willingness to grow, learn and develop yourselfdemonstrated computer competency including MS Office

Why BlueScope

As We’re Creating Strength For The Future Through Our People, Products And Solutions, BlueScope Gives You Opportunities To Innovate, Learn And Grow With The Business, Supported By Inclusive Leadership And a Positive, Passionate Team. At BlueScope, You’ll

Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways. Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen. Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing. Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.

At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.

It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”

Come and discover us at />
Join us, creating strength for the future.

Applications close 19 September 2025.
This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

2060 Waverton, New South Wales CSR Limited

Posted today

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Job Description

permanent
Join a collaborative, close-knit team where accuracy meets creativity!

Work with a unique, design-focused product range in a dynamic, customer-facing role.

Enjoy a flexible hybrid environment with purpose and personality.

About The Role

Woven Image is seeking a proactive and personable Customer Service Representative to join our friendly customer service and samples team. You'll be the first point of contact for our clients, supporting bespoke, made-to-order products that make a real impact in the design and built environment. This is a full-time position based in Sydney, with flexible work arrangements and a supportive team culture.

In This Role, You Will

Deliver exceptional service by phone and email to both internal and external customers Accurately process and manage complex sales orders, pricing, and delivery coordination Track and follow up on deliveries and liaise with internal teams to ensure customer satisfaction Support the Credit Controller with payments, pro-forma invoicing, and account management Apply attention to detail to daily reporting, stock coordination, and CRM data entry Build strong relationships with key internal stakeholders, including the Sales and Warehouse teams Assist with periodic stocktaking and participate in continuous improvement initiatives

What You Bring To The Role

At least 2 years of experience in a customer service or order-processing environment A confident communicator with a naturally helpful, solutions-focused mindset Strong working knowledge of Microsoft Office (especially Outlook, Excel, SharePoint) Previous experience with Microsoft Dynamics (Business Central) and CRM platforms highly regarded Ability to work well in a collaborative team, with strong attention to detail and multitasking ability Experience in a product-based or manufacturing setting is desirable but not essential

What We Offer

A warm, collaborative culture within a team of 6 who enjoy working together and supporting one anotherExposure to complex, design-led projects and a unique product portfolioCareer development through product training and technical support mentoringOn-site parking and beautiful office surroundingsContribute to process improvements

We Strive To Support Your Professional And Personal Growth. Here Are Some Of The Perks You'll Enjoy As Part Of The CSR Team

Attractive salary and benefits, including access to exclusive discounts and offers.Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.Care and wellbeing offer includes up to 16 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How To Apply

Ready to join a design-forward business that values accuracy, initiative, and customer connection? Click **Apply Now** and submit your CV and brief cover letter outlining your relevant experience.

We look forward to hearing from you!
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Customer Service Representative

2150 Harris Park, New South Wales Vantive

Posted today

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Job Description

permanent
Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies. Greater flexibility and efficiency in therapy administration for care teams, and longer, fuller lives for patients— that is what Vantive aspires to deliver.

We believe Vantive will not only build our leadership in the kidney care space, it will also offer meaningful work to those who join us. At Vantive, you will become part of a community of people who are focused, courageous and don’t settle for the mediocre. Each of us is driven to help improve patients’ lives worldwide. Join us in advancing our mission to extend lives and expand possibilities.

Position: Customer Service Representative

Work Location: Vantive New Office Victoria Cross (North Sydney)

Reporting Manager: Customer Service Team Leader

Normal Working Hours: Mon-Fri 8:00-17:00 (2 days Working from home)

Travel: Not required

Job Responsibilities

Assist clinics and patients with order related inquiries including product availability, price queries and product or service complaints.Ensure order receipt and processing is completed efficiently to ensure customers receive goods as requested.Once processed promptly and accurately, liaise with distribution and logistics partners to ensure timely delivery in full.Clearly communicate with all Baxter Healthcare customers regarding their orders or queries.Liaise with Sales and Marketing staff to complete quotes that reflect Baxter's professionalism and business image.Organize return of products and processing of credit in a timely manner to keep customer accounts up to date.

Qualifications

Desire to deliver great customer service every time and ability to connect with a diverse range of peopleAn empathetic and resilient nature and being able to stay positive even when the pressure may be on; Strong customer service.Experience in a similar role within a fast-paced environment working in supply chain, preferably in the medical industry. Sound verbal and written communication with high attention to detailHigh level accuracy, numeracy and demonstrated learning agilityStrong computer skills with experience using a large ERP system (ideally JDE & Salesforces)Growth mindset or experience in process improvements will be highly regarded

Reasonable Accommodation

Vantive is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Form Link

Recruitment Fraud Notice

Vantive has discovered incidents of employment scams, where fraudulent parties pose as Vantive employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
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Customer Service

2170 Lurnea, New South Wales Select Aust Sydney

Posted today

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Job Description

permanent
Job Info

Location: INGLEBURN, NSW

Salary: $60,001 - $0,000

Job Type: Permanent position | Full time position

Job Description

Your New Company This well-respected business has been delivering top-quality social housing construction projects for over 21 years, and now, they're on the lookout for fresh talent to join their growing Customer Service team in Hillsdale or Ingleburn .

With a reputation for outstanding customer service, they offer a supportive, social workplace where your ideas and input are genuinely valued. Your New Role

This is your chance to be part of something bigger. As the Customer Service Rep, you'll be the go-to person keeping projects running smoothly. From answering customer calls to scheduling contractors and managing maintenance jobs, no two days will be the same.

Key Responsibilities Answer inbound & outbound calls, helping customers with maintenance requests Book & schedule contractors for on-site jobs

Keep customers & contractors in the loop with regular updates Process invoices & finalise completed jobs Tackle general admin tasks to keep projects on track

Why You'll Love It

Work from home up to 2-3 days a week after training Full, on-the-job training and heaps of career progression opportunities A fun, close-knit team where your ideas matter

Annual bonus of up to 8k based on company performance Choose to work in Hillsdale OR Ingleburn - whatever suits you best Ideal for anyone with experience in customer service , hospitality , retail , call centres , administration, project coordination or those wanting a career shift

About You A confident communicator with great people skills

Organised, reliable, and ready to learn Solid Microsoft Office skills Sound

Like You? If you're ready to step into an Customer Service career you can grow with, click APPLY NOW .

For a confidential chat, email Claire Kane at ***@randstad.com.au . Only applicants with full Australian working rights will be considered. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.

We actively encourage applications from any background. Please click here to apply.

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Customer Service

2000 Sydney, New South Wales Crown Resorts

Posted today

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Job Description

permanent
Company Description

BETTER BEGINS HERE

Crown Resorts is a great place to visit and it’s an even better place to work—a place where you can play your part in creating joyful experiences for our guests and our team. We value passion, creativity, and an appetite for change—for the better. Here, you’ll be part of the team, empowered to explore more, experience more, and supported by your leader to grow and develop.

The role

We’re seeking enthusiastic and customer-service focused individuals to join our Crown Sydney team as a Doorperson . This is a full-time role that will see you providing exceptional customer service experiences for a variety of guests and visitors to Sydney’s most luxurious hotel whilst managing the flow of traffic into the hotel driveway.

As a senior team member, you’ll work collaboratively with the Bell Services / Valet Attendants to extend a warm welcome upon guest arrival and a fond farewell as they depart. You’ll also play a key part in ensuring smooth operations, particularly during busy periods such as promotions and peak trade.

Some of your responsibilities will involve:

  • Managing driveway traffic flow to ensure smooth and safe operations
  • Supporting the Bell Services / Valet Attendants to coordinate guest arrivals and departures
  • Providing exceptional customer service for all guests, visitors and VIPs
  • Answering questions with a high level of detail and knowledge of the complex & surrounds
  • Multi-tasking in a fast-paced and busy environment

To be considered, you must have an unrestricted NSW driver's licence and availability to work across a 24/7 rotating roster. Those with unrestricted working rights or on Working Holiday Visas are encouraged to apply.

About you

  • Demonstrated experience in providing elevated customer service
  • Excellent communication skills
  • Confidence in driving and parking a variety of vehicles (auto and/or manual)
  • Ability to remain detail-oriented in a fast-paced and busy environment
  • Strong teamwork skills and the ability to work autonomously
  • Excellent time management, multi-tasking and problem-solving skills
  • A can-do attitude and the desire to go above and beyond for each guest
  • Experience in a hotel or premium service environment is advantageous

What we offer you:

  • Full-time, permanent opportunity in an internationally recognised, luxury hotel & integrated resort
  • Tailored uniform provided, laundered for every shift
  • Complimentary meal at our on-site staff restaurant (hot foods, salad + sandwich bar, fruits & pastries)
  • Generous discounts across all Crown hotels and restaurants Australia-wide
  • Ongoing coaching, training and professional development opportunities
  • Chance to establish and progress your career within an iconic hotel brand
  • Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking
Additional Information

What you can expect from us

On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.

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