90 Customer Support jobs in Australia

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Xylem's focus is to be the leading global provider of efficient, innovative and sustainable water technologies. One of the best drivers of innovation is a diverse and inclusive environment. We listen, learn and adapt to local environments, working in partnership with our customers and communities to 'Solve Water'.
Our range of innovative Water Management solutions move, treat, analyse and monitor water creating a great opportunity for you to learn about pumps, treatment applications and all aspects of the Australian water industry. The Customer Service team engages with our customers to understand and identify their specific needs, supporting them to get the right products to solve their water challenges.
The Role:
+ Assist with technical selections and product configuration
+ Build technical knowledge in targeted areas of expertise which enables rapid, accurate and high- quality response for Xylem customers.
+ Manage purchase orders from receipt through to delivery
+ Provide order status updates and follow up on any delays
+ Build relationships with our customers
+ Supported closely by our team and collaborating with other departments, you will have an interest in developing your product and technical knowledge to enable rapid responsiveness and customer satisfaction.
About you:
+ Excellent interpersonal skills with the ability to successfully communicate with customers
+ A strong technical aptitude is highly desired
+ Willing to learn and grow with the business
+ Resourcefulness, creativity and a continuous improvement mindset
+ Strong collaboration skills, working as a team
+ Demonstrated problem-solving capability
+ Competency in using ERPs, CRM software and other applications
If you're ready to launch your sales career in the water industry **APPLY NOW!**
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

This is a Customer Support (Superannuation) Specialist role with eToro based in Sydney, NSW, AU
== eToro ==

Role Seniority - mid level, junior

More about the Customer Support (Superannuation) Specialist role at eToro

Customer Support (Superannuation) Specialist

eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 100 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

In 2024, eToro completed its acquisition of Australian investing app Spaceship, strengthening its presence in the Australian market and expanding into the superannuation and long term savings sector. 

We are constantly growing and are excited to share that we are looking for a Customer Service Representative to join our team!

What will you be doing?

For a business that enables people to invest in their future, trust is everything. This makes our Customer Support team absolutely crucial to the success of Spaceship and its customers.

You will be joining a small team focused on delivering excellent customer experience at Spaceship. Your primary focus will be providing exceptional support to our superannuation members, while also supporting customers across our other products including managed investments (Spaceship Voyager) and US Investing services.

Building trust requires not only a deep understanding of superannuation regulations and processes, but also the ability to empathise with a diverse range of customers – from sophisticated investors who appreciate Spaceship's investment strategy to complete investing newcomers navigating their first super account.

Beyond handling enquiries and solving problems, you'll play a key role in product development by connecting customer feedback with different areas of the business including Product, Marketing, Engineering, Risk & Compliance and Investments.

• 2+ years of hands-on experience in superannuation customer support or working directly with super fund operations

• 2-3 years total experience in B2C customer support, customer success, or similar customer-facing roles

• Experience with customer support systems such as CRMs and online chat platforms

• Strong understanding of superannuation regulations, contribution rules, and member processes

• RG146 accreditation is highly preferred (we can support the right candidate in obtaining this)

• Experience with life insurance and investments is advantageous

• Full working rights in Australia

You will thrive in this position if you are:

• Excited by our mission and hungry for a challenge

• Passionate about forward-thinking fintech products, particularly superannuation and investment platforms

• Empathetic, patient and able to understand complex problems from different viewpoints

• Able to demonstrate initiative and persistence in solving customer problems

• Constantly iterating to find the best solutions for our members

• An exceptional communicator who thrives in a collaborative environment

• Inquisitive with a strong aptitude for continuous learning

• Detail-oriented with strong compliance awareness

This role will be based in our Sydney office. Candidates must have full working rights in Australia.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the eToro team will be there to support your growth.

Are you passionate about providing exceptional customer service and looking to grow your career with an industry leader? Toro Australia is seeking a dedicated Customer Support Specialist - Parts to join our dynamic team in Braeside, VIC. As a key player, you'll support our parts equipment customers, including those in golf, sports fields, construction, and commercial sectors. If you thrive in a fast-paced environment and enjoy building strong relationships, this role is perfect for you!
What's In It For You?
+ Extensive training and development opportunities to grow your skills and advance your career within Toro.
+ Work in a collaborative environment where customer satisfaction is the top priority.
+ Engage with a diverse customer base , from commercial and consumer dealers to end-users, ensuring their needs are met and exceeded.
+ Enjoy a stable and supportive work schedule ( Part-time, Monday to Friday, 27.5 hours) with a market-leading company that values its employees.
What Will You Do?
+ Build and maintain strong relationships with Toro account holders, dealers, end-users, and internal colleagues to drive customer satisfaction.
+ Communicate effectively with customers, process orders, handle credits and returns, providing product advice to maximise sales opportunities.
+ Promote additional products through sales incentive programs, contributing to the growth of Toro's Parts business.
+ Handle customer complaints professionally , ensuring swift resolutions while maintaining successful business relationships.
What Do You Bring?
+ At least two years' experience in a customer service role within a fast-paced environment.
+ Strong sales, negotiation, and communication skills, with a focus on delivering customer satisfaction.
+ Proficiency in Microsoft Office and excellent numeracy and literacy skills.
+ SAP experience is desirable but not essential; willingness to learn is more important.
+ Highly organised and proactive approach, with the ability to adapt to changing situations and priorities.
We encourage applications from candidates of all backgrounds, abilities, and experiences. At our company, diversity is celebrated, and we are committed to creating an inclusive workplace where everyone feels valued and respected.
Who Are We?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
How To Apply?
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page shortlisted candidates will be contacted.

Description
At eero we pride ourselves in providing every customer a world class experience. Our mission is to make technology in homes and businesses just work - through fast, reliable, secure connectivity. Fixing connectivity in the home is, however, just the start. We're working on the building blocks of the small business solutions and smart homes, by designing our own hardware, enabling it with powerful software, and tying it all together in the cloud.
We are seeking a Sr. Network Support Specialist to provide exceptional customer support (via phone, email, and chat) on wireless networks enabled by eero devices. You should be comfortable working in a technical support environment, curious to learn about eero support processes and tools, committed to doing the best for your team, and intrinsically driven to help customers.
Knowledge of computer networking, along with WiFi and telecommunications, is advantageous but not essential. We provide comprehensive training on all technical aspects of the role, including WiFi fundamentals, networking concepts, and eero-specific tools. This role will be working out of our office in Sydney, Australia providing an opportunity to work with an amazing team of intelligent, motivated, and supportive colleagues and be part of a growing global company that offers a range of career opportunities.
Key job responsibilities
As a Sr. Network Support Specialist, you will:
- Provide advanced technical support to customers and Tier 1 colleagues via phone, email, or chat
- Configure network devices, including routers, switches, firewalls, and wireless access points
- Troubleshoot complex network issues, such as routing, switching, and firewall problems - alongside the devices connecting to them
- Thoroughly document all support interactions and their resolutions
- Identify and escalate complex issues to higher tier support teams
- Provide guidance, mentoring, and on-the-job training to help junior team members continuously learn and improve
A day in the life
As a Sr. Network Support Specialist, you will take part in the day to day delivery of support provided to eero customers across the globe. You'll serve as the escalation point of contact for customers and Tier 1 Network Support Specialists, seeking resolutions for technical and account related inquiries that require more in-depth problem-solving and may be time-sensitive. You will work directly with CS Engineering teams when issues are large, critical, or complex.
Basic Qualifications
- Minimum of 2 years customer facing support experience with a minimum of 12 months in a technical support capacity
- Experience Delivering courteous and efficient support to both external customers and internal colleagues
- Ability to identify and troubleshoot technical issues efficiently and logically
- Ability to Leverage data and analytics to solve problems effectively
- Ability to effectively tailor your communication style and content of technical information, both verbally and in writing, to the needs and understanding level of your audience
- Willingness for continuous learning that includes networking certifications during provided company time (e.g., CompTIA Network +)
Preferred Qualifications
- Understanding of TCP/IP protocol suite and network infrastructure components (routers, switches), network operations (manage switching, VLANs, ACLs, Management access etc.), and troubleshooting methodologies using the OSI Model.
- Certified Wireless Network Administrator (CWNA) certification (training provided)
- Cisco Certified Network Associate (CCNA) (training provided)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

This is a Customer Service Representative - Patient Support role with Admission based in Sydney, NSW, AU
== Admission ==

Role Seniority - junior

More about the Customer Service Representative - Patient Support role at Admission

Customer Service Representative - Patient Support Casual Position | 3-Month Contract | In-Office

The Role Join our health tech team as a Customer Service Representative, providing essential support to patients preparing for admission. This is a casual, inbound-focused role where you'll be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.

Key Responsibilities

• Handle inbound patient calls regarding pre-admission queries and concerns

• Guide patients through preparation requirements and documentation

• Maintain accurate patient records in our healthcare system

• Coordinate with clinical teams to ensure smooth patient transitions

• Provide empathetic support while maintaining strict confidentiality

What You'll Need

• Strong communication skills and natural empathy

• Attention to detail and ability to multitask

• Comfortable with computer systems and learning new software

• Understanding of confidentiality requirements

What We Offer

• Competitive casual hourly rate

• Comprehensive training and ongoing support

• Opportunity to make a real difference in patient care

Contract Details 3-month initial contract with potential for extension. In-office position.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Admission team will be there to support your growth.

Job Title:
Customer Service Officer
Job Description
We are looking for amazing Customer Service Officers to join our Robina Contact Centre team on a Full time or Part Time basis. Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. This is your chance to make a meaningful impact through amazing customer experiences.
**About the role**
As a Customer Service Officer, you will be tasked with handling both general and complex enquiries while using your excellent communication and problem-solving skills. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.
**What's in it for you?**
+ Career stability - permanent opportunity with a global company, 80% of our frontline managers are promoted from within the business!
+ Engaging and comprehensive paid training
+ A diverse and inclusive work environment
+ Concentrix calendar of events
+ Fantastic amenities: Shared employee space with Chill Out Zone, Ping Pong Table, free barista-style coffee and fruit baskets delivered weekly
**Key Role Details:**
+ Hourly rate of $28.74 + Super (Annual package $3,321)
+ Monthly incentives of up to 480 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:**  Monday to Friday, minimum of 38 hours between 7 AM - 6 PM
+ **Part-Time:** Minimum 20 hours (Rosters between 8AM to 4PM available)
+ Multiple October Start Dates
+ Full time paid training
+ Centrally located next to Robina Town Centre
**Who are you?**
You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!
+ Must be an **Australian Citizen** and at least 18 years of age
+ Eager to work towards goals and targets
+ Confident and capable in using computers and systems
+ Passionate about customer service
+ Keen to learn new skills and refine existing ones too
+ Excellent verbal and written communication skills
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
If you are excited to take on a new challenge and join a team that is creating game-changing journeys for employees and customers, **APPLY NOW!**
**Applicants must be at least 18 years of age and pass a police check and other pre-employment checks**
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Join the Concentrix Robina Team - Where Purpose Meets Passion!**
+ **Start date:** 22nd of September 2025
+ **Hours:** Monday to Friday, 8AM-8PM (rotating roster, daylight savings applies)
+ **Training:** 4 weeks of paid, hands-on training to set you up for success
+ **Pay:** $28.12/hr + 12% super + penalty rates ($62,232 per annum)
+ **Location:** Full-time onsite at our buzzing **Robina delivery centre** (right next to Robina Town Centre!)
We're on the lookout for Customer Service Specialists who want to be part of a team that's transforming the superannuation experience, one conversation at a time. You'll be the friendly voice and guiding hand that helps members feel confident, supported, and empowered.
**Key Details:**
First point of contact for customer service and account management
+ Ability to understand individual customer needs and deliver a personalised experience
+ Support customers through multiple channels. Commencing on our voice line and potentially being upskilled into digital team, moving towards other channels such as web messaging, smart phone apps, social media enquiries and emails
+ Work across systems and knowledge base to successfully address customer enquiries
+ Maintain strict confidentiality while dealing with personal and sensitive information
**Who are you?**
You believe quality customer service is paramount when dealing with customers. Whilst contact centre experience is advantageous, exceptional customer service skills are a must!
+ Able to demonstrate empathy and understanding of customer emotions and situations.
+ Tech-savvy and confident using multiple programs & systems
+ Passionate about customer service and an excellent communicator
+ Eager to meet targets and KPI's.
+ Inquisitive and enjoy problem-solving
+ Ability to adapt in a fast paced work environment
**What's in it for you?**
+ Permanent employment with career progression
+ Exclusive perks and partnership discounts with well-known brands
+ Supportive team environment
+ Free Parking & Vibrant office in central Robina
+ Reward and recognition initiatives
+ Free Employee Assistance Program (EAP) for you and your family
+ An exciting role in an award-winning workplace
**APPLY NOW!** _and embark on a rewarding career journey with us at Concentrix!_
_*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks._
_Concentrix is an equal opportunity employer. Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

Job Title:
Customer Service Advisor
Job Description
Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!
**We are GROWING and have a number of exciting opportunities available to join our team.**
Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. We are growing and looking for amazing Customer Service Officers to join our Brisbane team and this is your chance to make a meaningful impact through amazing customer experiences.
**About Concentrix**
Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.
With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing career growth opportunities.
**About the Role**
As a **Customer Service Officer** , you will be the frontline representative for a government department. Your key responsibilities include:
+ Handling both general and complex inquiries with professionalism and efficiency.
+ Leveraging your exceptional communication and problem-solving skills to meet customer needs.
+ Demonstrating a high level of customer service while troubleshooting or resolving inquiries.
**Key Role Details:**
+ **Hourly Rate:**  $28.74 + Super
+ **Monthly Incentives:**  Up to $80 (Up to 5,760 per year on a pro-rata basis!)
+ **Full-Time:**  Monday to Friday, with a minimum of 38 hour
+ **Also Available Part-Time:** 4-day work week with a minimum of 30 hours
+ **Start Dates:**   October & November 2025
+ **Limited roles available,** apply today
+ **Paid Training:**  Comprehensive full-time training provided
+ **Schedule:**  Monday to Friday rotating roster of 7 AM - 6 PM.  **No weekends or late nights!**
+ **Location:**  Centrally located in the heart of Brisbane, 100 metres from Central Station
**Who Are You?**
You have a passion for delivering great customer service and are looking to apply your skills in a new setting. Key qualifications include:
+ Must be an **Australian Citizen** and at least 18 years of age.
+ Strong customer service skills
+ Eager to work towards goals and targets.
+ Confident in using computers and various systems.
+ Excellent verbal and written communication skills.
**What's In It for You?**
+ Career growth: Join a globally recognised company that promotes from within.
+ Flexible part-time hours: Enjoy no weekend or late-night work, bringing balance to your life.
+ Engaging and comprehensive paid training to set you up for success.
+ Inclusive work environment with a range of amenities, including a Chill Out Zone, PlayStation, and complimentary barista-style coffee.
If you're ready for a rewarding change and excited to join a team that values exceptional customer service while making a difference in the community, **apply now!**
**Concentrix is an equal opportunity employer.** We are committed to equal employment opportunities for all candidates in a workplace free from discrimination and harassment.
_Eligibility to work: Only applicants who are legally authorised to work in the relevant country will be considered for this position._
Location:
AUS Brisbane - 288 Edward St, Lvl 27
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

We're continuing to grow, and we're excited to welcome a team member to our Customer Service team.
You'll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions - it's about building trust and delivering a consistently high standard of service.
**The Role:**
+ Serve as a trusted point of contact for our customers, offering responsive, solutions-focused support with a personal touch.
+ Work collaboratively across teams to resolve inquiries, meet customer needs, and drive satisfaction.
+ Champion Stryker's values by ensuring every interaction reflects our dedication to integrity, accountability, and service excellence.
**We consider people from all backgrounds** - What matters most is your passion for helping others, your strong communication skills, and your ability to stay calm and focused under pressure.
**Desired requirements:**
+ **This role isn't for the curious - it's for the committed.** If you've already looked into  **Stryker** , you understand our products and our purpose, and know this is the kind of role you're ready to throw yourself into, we're here for it. If not, no stress - but this probably isn't the role for you (yet).
+ You'll need to be **proactive, engaging** and **excited to tackle problems** in a fast-paced environment. If you're not someone who likes to be challenged communicate with impact and energy, this probably isn't the right role for you.
+ We're looking for someone who's a **collaborative problem-solver** - someone who can bring accountability and energy to their work, and thrives in a team environment. If that's not you, this role likely won't be the right fit (and that's okay!).
+ **This role calls for presence, preparation and self-awareness.** You'll be working with internal and external stakeholders, handling cases and issues with Stryker products. That takes confidence, the ability to engage with influence, and the initiative to take on problems.
**Why Join Us?**
When you join us, you're joining a mission to improve patient outcomes every day - but that's just the beginning. You'll also enjoy a supportive environment where you can grow your career.
**Some of our benefits include:**
+ Health care, financial wellbeing, and insurance options to help you stay healthy and secure.
+ Ongoing training and career development opportunities so you can keep growing.
+ Paid parental leave and volunteer days to support your life outside of work.
**If you're interested in applying to the role, can you please write a few lines at the top of your CV answering, "Why do you want to join Stryker?"**
**If this role sounds like a good fit, please apply below!**
Pay rate will not be below any applicable local minimum wage rates.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.