45 Hardware jobs in Australia
Hardware Developer 5
Oracle
Posted 1 day ago
Job Viewed
Job Description
**Job Description**
Senior Data Center Construction Manager
Team Overview
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
We are seeking an experienced Senior Construction Project Manager to oversee the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements.
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders
**Responsibilities**
Senior Data Center Construction Manager
Team Overview
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
We are seeking an experienced Senior Construction Project Manager to oversee the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements.
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Senior Data Center Construction Manager
Team Overview
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
We are seeking an experienced Senior Construction Project Manager to oversee the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements.
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders
**Responsibilities**
Senior Data Center Construction Manager
Team Overview
The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success.
We are seeking an experienced Senior Construction Project Manager to oversee the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements.
Key Responsibilities:
1. This role will focus on the base building and MEP infrastructure portions of the project.
2. Project Oversight: Lead and manage the construction of data centers by colocation providers, ensuring all projects are completed on time, within budget, and to the highest quality standards.
3. Schedule Management: Develop and maintain detailed project schedules, coordinating with colocation providers to ensure timely delivery of milestones.
4. Risk Evaluation: analyze projects independently to evaluate the risk profiles associated with timely delivery, address gaps in risk identification and mitigation and inform the business of associated potential impacts.
5. Tenant Fit Out Integration: Work closely throughout design, construction, and commissioning to fully coordinate and integrate the separate scope of tenant fit out projects with the base building projects.
6. Quality Assurance: Implement and oversee quality control processes to ensure all construction activities meet design specifications and industry standards.
7. Design Coordination: Collaborate with design teams to ensure that construction activities align with the approved design plans and specifications.
8. Stakeholder Communication: Serve as the primary point of contact between the company and colocation providers, facilitating clear and effective communication.
9. Risk Management: Identify potential risks and develop mitigation strategies to ensure project success.
10. Compliance: Ensure all construction activities comply with relevant regulations, codes, and standards.
11. Provide ongoing colocation Provider evaluation input for continuous improvement
12. Regular project visits to ensure schedule, coordination, and quality will be required throughout the life of the project on a regular basis.
Required Skills
1. Heavy knowledge of base building data center construction- civil, structural, architectural, mechanical, electrical, controls, and plumbing.
2. Project management for startup and commissioning phases of major data center projects.
3. Problem-Solving: Strong analytical and problem-solving abilities to address complex challenges in a fast-paced construction environment.
4. Strategic Planning: Expertise in developing and implementing long-term strategies and establishing program-level requirements for construction projects.
5. Technical Knowledge: Deep understanding of data center design, construction, and operational requirements, with a focus on cutting-edge technologies and sustainability.
6. Project Management: Proven expertise in managing large-scale data center construction projects from inception to completion, ensuring timely and within-budget delivery.
7. Leadership: Demonstrated ability to lead under pressure, mentor, and inspire a diverse team of project managers, engineers, and construction professionals.
8. Budget Management: Proficiency in creating, managing, and optimizing project budgets to ensure cost-effective use of resources.
9. Risk Management: Ability to identify potential risks and develop effective mitigation strategies to minimize impact on project timelines and costs.
10. Vendor Management: Extensive experience in selecting, negotiating, and managing contracts with external vendors, contractors, and suppliers.
11. Regulatory Compliance: In-depth knowledge of relevant regulations, industry standards, and organizational policies to ensure compliance in all construction activities.
12. Communication: Excellent verbal and written communication skills for effective stakeholder engagement and clear project updates.
**Qualifications:**
- Bachelor's degree in Construction Management, Engineering, or a related field, or equivalent experience
- Minimum of 10 years of experience in construction project management, with a focus on data center or colocation infrastructure either for a general contractor, colocation provider, or hyperscaler.
- Proven track record of successfully managing large-scale construction projects.
- Strong understanding of construction processes, quality control, and design coordination.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work effectively with diverse teams and stakeholders
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
0
Hardware Systems Administrator
Exmouth, Western Australia
Northrop Grumman
Posted 11 days ago
Job Viewed
Job Description
AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
We're building a reputation as the place to be in Defence. Uniquely aligned to our nation's strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
DARC is a global network of three next-generation ground sensors, based in the United States, the United Kingdom, and Australia. Together, they will deliver a unique 24/7 all-weather capability, tracking objects in geosynchronous orbit - a testament to Northrop Grumman's commitment to enhancing security and safety in deep space on a global scale.
**Your Role**
Northrop Grumman Australia is seeking a highly skilled Hardware System Administrator (HWSA) to join the team in Exmouth, Western Australia. This key role provides onsite maintenance, mission readiness, and technical support while closely collaborating with the DARC Program Office in Colorado Springs, USA. This position will provide you with the opportunity to travel to the USA.
+ Act as a Linux Systems Administrator, supporting multi-user systems in collaboration with network, software, and system engineers.
+ Ensure system stability and performance through regular maintenance, upgrades, patching, monitoring, and troubleshooting.
+ Evaluate, recommend, and implement system enhancements to improve reliability and efficiency.
+ Work with Cisco routers, switches, and firewalls, implementing and troubleshooting LAN and WAN technologies.Provide third-level network support and participate in after-hours or weekend support as required.
+ Work with HPC clusters, including GPUs, schedulers, and parallel file systems.
+ Liaise with vendors to evaluate products and services, ensuring compatibility with operational requirements.
+ Lift and install hardware components (up to 15kg).
**About You**
+ Australian Citizen (mandatory for security clearance).
+ NV1/NV2 Clearance (or eligibility to apply).
+ Valid Australian Driver's Licence.
+ Strong Linux/Red Hat Administration skills.
+ CCNA certification (or equivalent experience).
+ Excellent communication, interpersonal skills, and attention to detail.
+ Ability to manage multiple complex tasks efficiently.
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP ), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verification._
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU- Secret (NV1)
TRAVEL: Yes, 10% of the Time
**Description**
We're building a reputation as the place to be in Defence. Uniquely aligned to our nation's strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.
DARC is a global network of three next-generation ground sensors, based in the United States, the United Kingdom, and Australia. Together, they will deliver a unique 24/7 all-weather capability, tracking objects in geosynchronous orbit - a testament to Northrop Grumman's commitment to enhancing security and safety in deep space on a global scale.
**Your Role**
Northrop Grumman Australia is seeking a highly skilled Hardware System Administrator (HWSA) to join the team in Exmouth, Western Australia. This key role provides onsite maintenance, mission readiness, and technical support while closely collaborating with the DARC Program Office in Colorado Springs, USA. This position will provide you with the opportunity to travel to the USA.
+ Act as a Linux Systems Administrator, supporting multi-user systems in collaboration with network, software, and system engineers.
+ Ensure system stability and performance through regular maintenance, upgrades, patching, monitoring, and troubleshooting.
+ Evaluate, recommend, and implement system enhancements to improve reliability and efficiency.
+ Work with Cisco routers, switches, and firewalls, implementing and troubleshooting LAN and WAN technologies.Provide third-level network support and participate in after-hours or weekend support as required.
+ Work with HPC clusters, including GPUs, schedulers, and parallel file systems.
+ Liaise with vendors to evaluate products and services, ensuring compatibility with operational requirements.
+ Lift and install hardware components (up to 15kg).
**About You**
+ Australian Citizen (mandatory for security clearance).
+ NV1/NV2 Clearance (or eligibility to apply).
+ Valid Australian Driver's Licence.
+ Strong Linux/Red Hat Administration skills.
+ CCNA certification (or equivalent experience).
+ Excellent communication, interpersonal skills, and attention to detail.
+ Ability to manage multiple complex tasks efficiently.
**What we Offer**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer and enhanced Reservist Leave
+ Health & Wellbeing program
+ Employee Assistance Program
**Everyone Matters**
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.
We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP ), ( and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.
_As a Defence security clearance is_ _required_ _for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in_ _determining_ _your suitability for this role. You will also need to satisfy police checks and employment screening verification._
This advertiser has chosen not to accept applicants from your region.
1
Tier 2 Hardware System Administrator - TS/SCI with Poly
Alice Springs, Northern Territory
Leidos
Posted 6 days ago
Job Viewed
Job Description
**Description**
The National Security Sector at Leidos currently has an opening for Tier 2 Hardware System Maintainer for our Incident and Service Request Response Team to support a client's requirements in a challenging, dynamic setting located in the Alice Springs, AUS. The position requires an active TS/SCI, with Polygraph and approved medical and psychological exams.
The Tier 2 Hardware System Maintainer receives and responds to service requests and problems reported by customers and escalated from Tier 1. The Tier 2 Hardware System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
**Primary Responsibilities:**
+ Engage in hardware troubleshooting, repair and replacement.
+ Communicate with customers and technical component's to fully understand the incident, service request or problem.
+ Research problems by accessing internal and external knowledge databases.
+ Facilitate technical communications between operations and development staff.
+ Distribute defect reports and system data collected during anomaly investigations.
+ Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
+ Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
+ Assist with property and asset management.
+ Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details.
+ Conduct datacenter walkthroughs to proactively identify issues with supported hardware and equipment; resolve or escalate as needed.
**Basic Qualifications:**
To be considered for this position, you must meet the knowledge, skills, and abilities listed below:
+ TS/SCI with Polygraph is required.
+ BA degree and 8+years of prior relevant experience, Masters with 6+ years of prior relevant experience.
+ Current DOD 8570 certification applicable to the position (typically Security+).
+ Proven computer hardware and system troubleshooting skills.
+ System administration skills.
+ Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems, and respond appropriately.
+ Ability to work in a fast-paced, collaborative team environment.
+ Ability to carry/lift 30 pounds of equipment.
**Preferred Qualifications:**
+ Working knowledge of ServiceNow/HelpNow.
+ Experience in working with, collaborating with system users and customers.
+ Ability to be flexible and quickly adapt to changing situations.
+ Ability to demonstrate resourcefulness.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
September 22, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
The National Security Sector at Leidos currently has an opening for Tier 2 Hardware System Maintainer for our Incident and Service Request Response Team to support a client's requirements in a challenging, dynamic setting located in the Alice Springs, AUS. The position requires an active TS/SCI, with Polygraph and approved medical and psychological exams.
The Tier 2 Hardware System Maintainer receives and responds to service requests and problems reported by customers and escalated from Tier 1. The Tier 2 Hardware System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
**Primary Responsibilities:**
+ Engage in hardware troubleshooting, repair and replacement.
+ Communicate with customers and technical component's to fully understand the incident, service request or problem.
+ Research problems by accessing internal and external knowledge databases.
+ Facilitate technical communications between operations and development staff.
+ Distribute defect reports and system data collected during anomaly investigations.
+ Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
+ Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
+ Assist with property and asset management.
+ Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details.
+ Conduct datacenter walkthroughs to proactively identify issues with supported hardware and equipment; resolve or escalate as needed.
**Basic Qualifications:**
To be considered for this position, you must meet the knowledge, skills, and abilities listed below:
+ TS/SCI with Polygraph is required.
+ BA degree and 8+years of prior relevant experience, Masters with 6+ years of prior relevant experience.
+ Current DOD 8570 certification applicable to the position (typically Security+).
+ Proven computer hardware and system troubleshooting skills.
+ System administration skills.
+ Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems, and respond appropriately.
+ Ability to work in a fast-paced, collaborative team environment.
+ Ability to carry/lift 30 pounds of equipment.
**Preferred Qualifications:**
+ Working knowledge of ServiceNow/HelpNow.
+ Experience in working with, collaborating with system users and customers.
+ Ability to be flexible and quickly adapt to changing situations.
+ Ability to demonstrate resourcefulness.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.
**Original Posting:**
September 22, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
This advertiser has chosen not to accept applicants from your region.
2
Tier 2 Hardware System Administrator - TS/SCI with Poly
Alice Springs, Northern Territory
Leidos
Posted 11 days ago
Job Viewed
Job Description
**Description**
The National Security Sector at Leidos currently has an opening for Tier 2 Hardware System Maintainer for our Incident and Service Request Response Team to support a client's requirements in a challenging, dynamic setting located in the Alice Springs, AUS. The position requires an active TS/SCI, with Polygraph and approved medical and psychological exams.
The Tier 2 Hardware System Maintainer receives and responds to service requests and problems reported by customers and escalated from Tier 1. The Tier 2 Hardware System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
**Primary Responsibilities:**
+ Engage in hardware troubleshooting, repair and replacement.
+ Communicate with customers and technical component's to fully understand the incident, service request or problem.
+ Research problems by accessing internal and external knowledge databases.
+ Facilitate technical communications between operations and development staff.
+ Distribute defect reports and system data collected during anomaly investigations.
+ Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
+ Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
+ Assist with property and asset management.
+ Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details.
+ Conduct datacenter walkthroughs to proactively identify issues with supported hardware and equipment; resolve or escalate as needed.
**Basic Qualifications:**
To be considered for this position, you must meet the knowledge, skills, and abilities listed below:
+ TS/SCI with Polygraph is required.
+ BA degree and 2 - 4 years of prior relevant experience, Masters with less than 2 years of prior relevant experience or 4+ years of relevant experience.
+ Current DOD 8570 certification applicable to the position (typically Security+).
+ Proven computer hardware and system troubleshooting skills.
+ System administration skills.
+ Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems, and respond appropriately.
+ Ability to work in a fast-paced, collaborative team environment.
+ Ability to carry/lift 30 pounds of equipment.
**Preferred Qualifications:**
+ Working knowledge of ServiceNow/HelpNow.
+ Experience in working with, collaborating with system users and customers.
+ Ability to be flexible and quickly adapt to changing situations.
+ Ability to demonstrate resourcefulness.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
September 5, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
The National Security Sector at Leidos currently has an opening for Tier 2 Hardware System Maintainer for our Incident and Service Request Response Team to support a client's requirements in a challenging, dynamic setting located in the Alice Springs, AUS. The position requires an active TS/SCI, with Polygraph and approved medical and psychological exams.
The Tier 2 Hardware System Maintainer receives and responds to service requests and problems reported by customers and escalated from Tier 1. The Tier 2 Hardware System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
**Primary Responsibilities:**
+ Engage in hardware troubleshooting, repair and replacement.
+ Communicate with customers and technical component's to fully understand the incident, service request or problem.
+ Research problems by accessing internal and external knowledge databases.
+ Facilitate technical communications between operations and development staff.
+ Distribute defect reports and system data collected during anomaly investigations.
+ Plan and coordinate maintenance activities, perform upgrades and support the transition and acceptance of new and modified systems.
+ Analyze customer problems and implement appropriate corrective action to initiate a repair and return to service in the field.
+ Assist with property and asset management.
+ Monitor, review, update and disposition ServiceNow/HelpNow system tickets assigned to program per required timelines and level of information details.
+ Conduct datacenter walkthroughs to proactively identify issues with supported hardware and equipment; resolve or escalate as needed.
**Basic Qualifications:**
To be considered for this position, you must meet the knowledge, skills, and abilities listed below:
+ TS/SCI with Polygraph is required.
+ BA degree and 2 - 4 years of prior relevant experience, Masters with less than 2 years of prior relevant experience or 4+ years of relevant experience.
+ Current DOD 8570 certification applicable to the position (typically Security+).
+ Proven computer hardware and system troubleshooting skills.
+ System administration skills.
+ Ability to recognize and analyze problems, errors, provide innovative solutions to complex problems, and respond appropriately.
+ Ability to work in a fast-paced, collaborative team environment.
+ Ability to carry/lift 30 pounds of equipment.
**Preferred Qualifications:**
+ Working knowledge of ServiceNow/HelpNow.
+ Experience in working with, collaborating with system users and customers.
+ Ability to be flexible and quickly adapt to changing situations.
+ Ability to demonstrate resourcefulness.
At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."
If you're already scheming step 20 while everyone else is still debating step 2. good. You'll fit right in.
**Original Posting:**
September 5, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
This advertiser has chosen not to accept applicants from your region.
3
Lead Engineer - Repair Development & Hardware Systems
Brisbane, Queensland
GE Aerospace
Posted 11 days ago
Job Viewed
Job Description
**Job Description Summary**
The Lead Engineer develops practical and innovative ways to identify and meet goals required in aftermarket MRO. In this role you will be responsible for work that is less defined in scope, utilize your experience or expertise to solve problems, develop and execute objectives for self and others and have the ability to effect short-term and long-term business goals. You will oversee the technical aspects of aftermarket repair operations and ensures the development, maintenance, and optimization of test equipment and repair strategies. This role is critical to ensuring high-quality repairs, compliance with safety standards, and efficient operations.
This role also serves as the sites security leader which training will be provided.
**Job Description**
**Company Overview:**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace in Australia, has sites in Brisbane, Newcastle, Richmond, Bundamba, and Matraville. Since 2005, we've driven innovation and supported avionics, propeller, and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility, you'll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry.
**Role Overview:**
**Technical Leadership:**
+ Lead the execution of design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements
+ Provide engineering expertise and guidance for the repair and testing of avionics systems _._
+ Provide technical leadership to other personnel and assigned teams and mentor others in the organization
+ Lead troubleshooting efforts for complex technical issues in the workshop and develop repair profiles for technicians.
+ Ensure compliance with industry standards, regulations, and company policies.
+ Ensure direct access to OEM support and documentation
**Test Equipment Management:**
+ Evaluate and maintain test equipment used for avionics and DOWTY repairs.
+ Collaborate with cross-functional teams to ensure test equipment meets operational needs.
+ Optimize test equipment performance to improve repair efficiency and accuracy.
**Process Improvement:**
+ Identify opportunities for process improvements in repair and testing workflows. Includes- GPM rework processes
+ Implement lean manufacturing principles to enhance efficiency and reduce waste.
+ Drive continuous improvement initiatives to meet SQDC (Safety, Quality, Delivery, Cost) priorities.
**Team Collaboration:**
+ Work closely with repair technicians, quality teams, and other engineering groups.
+ Lead engineering concession management
+ Provide training and mentorship to workshop staff on technical processes and equipment usage.
+ Act as a liaison between the workshop and other departments, such as design engineering and supply chain.
**Safety and Quality Assurance:**
+ Ensure all repair and testing activities adhere to strict safety protocols.
+ Maintain high-quality standards in all aspects of repair and testing operations.
+ Conduct regular audits and reviews to ensure compliance with regulatory requirements.
**Project Management:**
+ Lead projects related to the introduction of new test equipment or repair capabilities.
+ Support timelines, budgets, and resources for engineering initiatives within the workshop.
**Security Focal**
+ Oversee physical security operations across all company locations and work with site leads for implementation.
+ Conduct routine audits, training, tasks and oversee reporting tools to ensure standard requirements are met.
+ Support the Crisis Management Team activities and help lead standard tasks execution.
**Required Qualifications** **:**
+ Bachelor's degree or Diploma in Engineering (Electrical, Mechanical, Reliability or Aerospace) or equivalent engineering experience (min 5 years).
+ Strong interpersonal and leadership skills
+ Strong technical aptitude, including applicable engineering tools and systems
+ Willing to travel and be available afterhours to meet international time zones.
+ Full-time on-site position
**Preferred Qualifications:**
+ Experience in GE electronics/avionics systems, repair processes, and test equipment design.
+ Strong knowledge of lean manufacturing principles (e.g., Kaizen, Standard Work, etc.).
+ Excellent problem-solving, communication, and leadership skills.
+ Strong oral and written communication skills
+ Strong process orientation in approach to work
+ Project management and team organization experience
+ Ability to influence others and create cohesive groups
At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Lead Engineer develops practical and innovative ways to identify and meet goals required in aftermarket MRO. In this role you will be responsible for work that is less defined in scope, utilize your experience or expertise to solve problems, develop and execute objectives for self and others and have the ability to effect short-term and long-term business goals. You will oversee the technical aspects of aftermarket repair operations and ensures the development, maintenance, and optimization of test equipment and repair strategies. This role is critical to ensuring high-quality repairs, compliance with safety standards, and efficient operations.
This role also serves as the sites security leader which training will be provided.
**Job Description**
**Company Overview:**
Working at GE Aerospace means you are bringing your unique perspective, innovative spirit, drive, and curiosity to a collaborative and diverse team working to advance aerospace for future generations. If you have ideas, we will listen. Join us and see your ideas take flight!
**Site Overview:**
GE Aerospace in Australia, has sites in Brisbane, Newcastle, Richmond, Bundamba, and Matraville. Since 2005, we've driven innovation and supported avionics, propeller, and power systems across a diverse range of aircraft platforms for our customers. At our Brisbane facility, you'll work with highly skilled technicians on cutting-edge technology for civilian and military aircraft. We are committed to developing early career talent through student-focused programs and fostering a culture of respect and community support. Be part of a team that values giving back and making a difference in the aerospace industry.
**Role Overview:**
**Technical Leadership:**
+ Lead the execution of design, analysis, or evaluation of assigned projects using sound engineering principles and adhering to business standards, practices, procedures, and product / program requirements
+ Provide engineering expertise and guidance for the repair and testing of avionics systems _._
+ Provide technical leadership to other personnel and assigned teams and mentor others in the organization
+ Lead troubleshooting efforts for complex technical issues in the workshop and develop repair profiles for technicians.
+ Ensure compliance with industry standards, regulations, and company policies.
+ Ensure direct access to OEM support and documentation
**Test Equipment Management:**
+ Evaluate and maintain test equipment used for avionics and DOWTY repairs.
+ Collaborate with cross-functional teams to ensure test equipment meets operational needs.
+ Optimize test equipment performance to improve repair efficiency and accuracy.
**Process Improvement:**
+ Identify opportunities for process improvements in repair and testing workflows. Includes- GPM rework processes
+ Implement lean manufacturing principles to enhance efficiency and reduce waste.
+ Drive continuous improvement initiatives to meet SQDC (Safety, Quality, Delivery, Cost) priorities.
**Team Collaboration:**
+ Work closely with repair technicians, quality teams, and other engineering groups.
+ Lead engineering concession management
+ Provide training and mentorship to workshop staff on technical processes and equipment usage.
+ Act as a liaison between the workshop and other departments, such as design engineering and supply chain.
**Safety and Quality Assurance:**
+ Ensure all repair and testing activities adhere to strict safety protocols.
+ Maintain high-quality standards in all aspects of repair and testing operations.
+ Conduct regular audits and reviews to ensure compliance with regulatory requirements.
**Project Management:**
+ Lead projects related to the introduction of new test equipment or repair capabilities.
+ Support timelines, budgets, and resources for engineering initiatives within the workshop.
**Security Focal**
+ Oversee physical security operations across all company locations and work with site leads for implementation.
+ Conduct routine audits, training, tasks and oversee reporting tools to ensure standard requirements are met.
+ Support the Crisis Management Team activities and help lead standard tasks execution.
**Required Qualifications** **:**
+ Bachelor's degree or Diploma in Engineering (Electrical, Mechanical, Reliability or Aerospace) or equivalent engineering experience (min 5 years).
+ Strong interpersonal and leadership skills
+ Strong technical aptitude, including applicable engineering tools and systems
+ Willing to travel and be available afterhours to meet international time zones.
+ Full-time on-site position
**Preferred Qualifications:**
+ Experience in GE electronics/avionics systems, repair processes, and test equipment design.
+ Strong knowledge of lean manufacturing principles (e.g., Kaizen, Standard Work, etc.).
+ Excellent problem-solving, communication, and leadership skills.
+ Strong oral and written communication skills
+ Strong process orientation in approach to work
+ Project management and team organization experience
+ Ability to influence others and create cohesive groups
At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.
**Additional Information**
**Relocation Assistance Provided:** Yes
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
This advertiser has chosen not to accept applicants from your region.
4
Validation & Verification and Hardware Engineering Manager
Sydney, New South Wales
RTX Corporation
Posted 11 days ago
Job Viewed
Job Description
**Date Posted:**
**Country:**
Australia
**Location:**
8640: Unit 8, 12 Mars Road, Lane Cove West, NSW 2066 Australia
**Position Role Type:**
Unspecified
**V&V and Hardware Engineering Manager**
+ **A new career opportunity with the world's largest Aerospace and Defence technology company**
+ **Key role in national defense programs joining our global engineering team**
+ **Join a friendly and collaborative team at Lane Cove West, NSW with free parking**
**Who we are**
At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and Defence. We are working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.
**Your role**
Dynamic and results-driven V&V and Hardware Engineering Manager with a proven track record in leading complex defence programs within a global largest Aerospace and Defence technology company. Expert in driving end-to-end Verification & Validation strategies, hardware development, and system integration in highly regulated environments. Adept at leading multidisciplinary teams, ensuring product excellence, and meeting stringent quality, safety, and compliance standards. Brings strong leadership, innovation, and stakeholder management to deliver mission-critical solutions that support national defence.
**Key responsibilities**
+ **Team Leadership** : model leadership behaviours to grow and develop team members - supporting their career development, as they work to meet project and customer requirements aligned with our company Values.
+ **Subject Matter Expert:** apply verification and validation, and hardware engineering expertise to deliver timely project outcomes; delivering superior quality of technical documentation to produce clear and concise content to meet required engineering and client standards.
+ **Resource Management:** Regularly review capabilities, performance, capacity, process, and system requirements against current and future needs, to identify and address gaps in conjunction with the management of the departmental budget.
+ **Innovation:** Lead and champion the development of new engineering practices, plans, techniques and technologies, systems and processes to deliver continuous improvement.
+ **Stakeholder Engagement:** Work collaboratively and communicate effectively with internal and external stakeholders to influence and ensure that programs are delivered on time and in full. Plan and deliver associated products and services to meet assigned objectives.
+ **Exemplify Leadership:** by example, as a technical contributor, produces engineering work of a high standard to meet project parameters; in a professional and collaborative manner.
**Experience and qualifications**
+ Bachelor of Engineering, Bachelor of Science degree or relevant applicable Degree.
+ Prior technical leadership of engineering projects that involve product development across the broad spectrum of complex systems, including full system integration.
+ Proven ability and experience representing the company as a technical expert across all stakeholder environments, including formal and informal presentations at both frontline and senior executive levels.
+ Proven background and experience mentoring, supporting and leading a team; making programmatic and technical decisions with accuracy and within set timeframes.
**Desirable**
+ Experience and knowledge of command, control and communications systems in a Defence environment. Experience involving tactical data links will be highly regarded.
+ An experienced systems engineer, with proven background involving the entirety of systems development processes, including requirements capture, design, decomposition, integration, and verification/validation, as well as transition to production.
+ Experience in hardware design leadership, and verification and validation during product development in an Australian Defence environment including familiarity with AUSDEFCON requirements.
+ Familiarity with engineering development in an agile and DEVSECOPS environment.
**Benefits**
+ Competitive salary package
+ Education and training resources and support
+ Flexible work options and leave options, including paid parental leave and additional leave per year
+ Opportunities to network and connect globally within the RTX network
+ Employee Assistance Program and other wellbeing programs
+ Free on-site parking
+ Free on-site EV charging
+ Novated lease
+ Fantastic team and amazing culture with career growth opportunities
**Apply:** Apply online at our website , and follow instructions.
Successful candidates must be eligible to obtain and maintain **an Australian Defence Security Clearance (NV1 standing)** ; eligibility can be found at This position requires **Australian Citizenship** and eligibility to be certified compliant with US ITAR technology access requirements.
**_We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE._**
_Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Privacy Policy and Terms: Click on this link ( to read the Policy and Terms
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
**Country:**
Australia
**Location:**
8640: Unit 8, 12 Mars Road, Lane Cove West, NSW 2066 Australia
**Position Role Type:**
Unspecified
**V&V and Hardware Engineering Manager**
+ **A new career opportunity with the world's largest Aerospace and Defence technology company**
+ **Key role in national defense programs joining our global engineering team**
+ **Join a friendly and collaborative team at Lane Cove West, NSW with free parking**
**Who we are**
At Collins Aerospace, we are dedicated to working on the toughest challenges in global aerospace and Defence. We are working side-by-side with our customers and partners to dream, design and deliver solutions that redefine the future of our industry. Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever.
**Your role**
Dynamic and results-driven V&V and Hardware Engineering Manager with a proven track record in leading complex defence programs within a global largest Aerospace and Defence technology company. Expert in driving end-to-end Verification & Validation strategies, hardware development, and system integration in highly regulated environments. Adept at leading multidisciplinary teams, ensuring product excellence, and meeting stringent quality, safety, and compliance standards. Brings strong leadership, innovation, and stakeholder management to deliver mission-critical solutions that support national defence.
**Key responsibilities**
+ **Team Leadership** : model leadership behaviours to grow and develop team members - supporting their career development, as they work to meet project and customer requirements aligned with our company Values.
+ **Subject Matter Expert:** apply verification and validation, and hardware engineering expertise to deliver timely project outcomes; delivering superior quality of technical documentation to produce clear and concise content to meet required engineering and client standards.
+ **Resource Management:** Regularly review capabilities, performance, capacity, process, and system requirements against current and future needs, to identify and address gaps in conjunction with the management of the departmental budget.
+ **Innovation:** Lead and champion the development of new engineering practices, plans, techniques and technologies, systems and processes to deliver continuous improvement.
+ **Stakeholder Engagement:** Work collaboratively and communicate effectively with internal and external stakeholders to influence and ensure that programs are delivered on time and in full. Plan and deliver associated products and services to meet assigned objectives.
+ **Exemplify Leadership:** by example, as a technical contributor, produces engineering work of a high standard to meet project parameters; in a professional and collaborative manner.
**Experience and qualifications**
+ Bachelor of Engineering, Bachelor of Science degree or relevant applicable Degree.
+ Prior technical leadership of engineering projects that involve product development across the broad spectrum of complex systems, including full system integration.
+ Proven ability and experience representing the company as a technical expert across all stakeholder environments, including formal and informal presentations at both frontline and senior executive levels.
+ Proven background and experience mentoring, supporting and leading a team; making programmatic and technical decisions with accuracy and within set timeframes.
**Desirable**
+ Experience and knowledge of command, control and communications systems in a Defence environment. Experience involving tactical data links will be highly regarded.
+ An experienced systems engineer, with proven background involving the entirety of systems development processes, including requirements capture, design, decomposition, integration, and verification/validation, as well as transition to production.
+ Experience in hardware design leadership, and verification and validation during product development in an Australian Defence environment including familiarity with AUSDEFCON requirements.
+ Familiarity with engineering development in an agile and DEVSECOPS environment.
**Benefits**
+ Competitive salary package
+ Education and training resources and support
+ Flexible work options and leave options, including paid parental leave and additional leave per year
+ Opportunities to network and connect globally within the RTX network
+ Employee Assistance Program and other wellbeing programs
+ Free on-site parking
+ Free on-site EV charging
+ Novated lease
+ Fantastic team and amazing culture with career growth opportunities
**Apply:** Apply online at our website , and follow instructions.
Successful candidates must be eligible to obtain and maintain **an Australian Defence Security Clearance (NV1 standing)** ; eligibility can be found at This position requires **Australian Citizenship** and eligibility to be certified compliant with US ITAR technology access requirements.
**_We are Collins Aerospace, and we hope you join us for an exciting career in AEROSPACE and DEFENCE._**
_Collins Aerospace is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._
Privacy Policy and Terms: Click on this link ( to read the Policy and Terms
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
This advertiser has chosen not to accept applicants from your region.
5
Technical Support Engineer
Sydney, New South Wales
ServiceNow, Inc.
Posted 3 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 0-2+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**What you get to do in this role**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 0-2+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
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6
Technical Support Lead
Chatswood, New South Wales
RELX INC
Posted 11 days ago
Job Viewed
Job Description
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
The Technical Support Lead supervises and manages the activities of Second Line IT Desktop Support staff, overseeing operational effectiveness, identifying and addressing trends and issues, and providing strategic direction. This role involves evaluating and developing support policies and procedures, providing guidance to support staff, and supporting management in decision-making processes.
Responsibilities
+ Lead, supervise, and monitor the corporate technical support team, ensuring rapid resolution of operating issues, minimizing downtime, and maintaining service levels.
+ Develop and oversee technical documentation and standard operating procedures.
+ Regularly assess and update operating procedures based on evolving business needs.
+ Conduct detailed analyses of technical support performance, identifying trends, problems, and improvement opportunities, and reporting findings to management.
+ Provide advanced troubleshooting and problem resolution for IT infrastructure, hardware, software, telecommunications, and business applications.
+ Collaborate with other support teams to escalate and resolve complex issues.
+ Address internal and external user inquiries regarding hardware and software problems, providing expert guidance for resolution.
+ Participate in resource planning, technology rollouts, and special projects.
+ Identify opportunities to develop proactive solutions to improve the End User Experience.
+ Provide technical support for events such as trade shows, including equipment setup and configuration.
+ Execute management responsibilities, including hiring, training, performance appraisals, and staff development.
+ Foster a culture of accountability, continuous improvement, innovation, and proactive communication within the support team.
Requirements
+ 7+ years of IT support experience.
+ Bachelor's degree in Engineering, Computer Science, or equivalent experience.
+ Expertise in configuring and setting up workstations and laptops.
+ Advanced technical writing, documentation, and SOP development skills.
+ Proven ability to troubleshoot complex hardware, software, and infrastructure issues.
+ Proficiency in identifying when operational procedures require updating or revising.
+ Strong leadership and people management abilities, including delegation, prioritization, and performance management.
+ Excellent organizational, project planning, and change management skills.
+ Exceptional problem-solving skills, capable of guiding teams through complex technical diagnostics and issue resolution.
+ Superior written and verbal communication, interpersonal, and customer service skills, able to engage effectively with all organizational levels.
+ Ability to travel occasionally (less than 25%).
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, Paid Parental leaves, Volunteering leaves, Birthday leave, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
7
Technical Support Specialist
Canberra, Australian Capital Territory
KBR
Posted 11 days ago
Job Viewed
Job Description
Title:
Technical Support Specialist
About KBR:
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
The Technical Support Specialist is responsible for delivering responsive, effective, and professional technical support to internal users across desktop applications, hardware, and systems. Operating under the general direction of the IT Support Manager, this role acts as a key contact for end-user support and plays a crucial role in restoring service availability, system usability, and user productivity.
The Technical Support Specialist will respond to incidents, troubleshoot system and application-related issues, and liaise with network and development teams to resolve more complex problems. This position requires a strong customer service mindset, broad technical knowledge, and the ability to analyse and resolve issues using standard processes and procedures, while continuing to build technical depth and capability.
Responsibilities
Service Operations
+ Provide day-to-day support for desktop applications, end-user devices, and standard operating environments.
+ Monitor, log, and track user queries related to transactions, procedures, and system status.
+ Respond to service requests and incidents in a timely and professional manner, in line with service level agreements.
+ Escalate more complex issues to the appropriate internal teams (e.g., network services or application developers) for resolution.
+ Maintain system access, user accounts, and standard configurations as per organisational policies.
+ Assist in the setup and deployment of new hardware and software for end-users.
Incident & Problem Management
+ Analyse and troubleshoot technical issues using standard procedures and tools.
+ Identify recurring problems and contribute to root cause analysis and long-term resolutions.
+ Document incidents, support steps, and outcomes in ticketing systems and knowledge bases.
+ Support improvement of support services by sharing insights, trends, and suggestions with the wider team.
Maintenance & Continuous Improvement
+ Assist with system and application updates, patching, and configuration changes.
+ Contribute to continuous improvement of support processes and user experience.
+ Provide input to internal documentation, user guides, and training materials.
Collaboration & Communication
+ Work collaboratively with internal support and technical teams to ensure effective issue resolution and service delivery.
+ Communicate clearly with users of varying technical skill levels, ensuring they feel supported and informed.
+ Provide informal mentoring and guidance to junior team members as needed.
Qualifications, Skills and Experience
Essential
+ Experience supporting end users in a corporate IT environment, including desktop hardware, operating systems, and standard applications.
+ Strong communication and interpersonal skills with a focus on customer service.
+ Proven ability to diagnose and troubleshoot technical issues related to desktops, applications, and user accounts.
+ Working knowledge of Microsoft Windows OS, Office 365 suite, and basic networking principles (TCP/IP, DNS, DHCP).
+ Ability to follow standard operating procedures and escalate appropriately.
+ Completion of an undergraduate degree in a relevant field or equivalent work experience (minimum 2+ years).
Desirable
+ ITIL v3/v4 Foundation Certification.
+ Experience using ITSM tools such as ServiceNow, Remedy, or similar.
+ Familiarity with Active Directory, remote support tools, and mobile device management.
+ Exposure to working in secure or classified environments (e.g., Defence or Government).
+ NV1 or Baseline Security Clearance, or the ability to obtain one.
Benefits of KBR
+ A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
+ Flexible working conditions
+ Competitive salary (including annual reviews)
+ Paid Parental leave
+ Paid Reservist leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Discounted employee stock purchase plans
+ Flu shots, skin checks and private health insurance discounts
+ Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1
Technical Support Specialist
About KBR:
At KBR - We do things that matter.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 38,000 people worldwide with customers in more than 80 countries and operations in over 29 countries.
KBR is proud to work with its customers across the globe to provide technology, value-added services, and long-term operations and maintenance services to ensure consistent delivery with predictable results. At KBR, We Deliver.
Think.KBR.com
KBR in Australia
With over 65 years working on some of Australia's largest and most complex projects, KBR has unmatched experience supporting the nation's critical infrastructure, energy transition and national security priorities. KBR has around 2,000 employees throughout Australia, who are focused on delivering innovative technology and engineering solutions for a safer, more secure and sustainable future.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
The Opportunity:
The Technical Support Specialist is responsible for delivering responsive, effective, and professional technical support to internal users across desktop applications, hardware, and systems. Operating under the general direction of the IT Support Manager, this role acts as a key contact for end-user support and plays a crucial role in restoring service availability, system usability, and user productivity.
The Technical Support Specialist will respond to incidents, troubleshoot system and application-related issues, and liaise with network and development teams to resolve more complex problems. This position requires a strong customer service mindset, broad technical knowledge, and the ability to analyse and resolve issues using standard processes and procedures, while continuing to build technical depth and capability.
Responsibilities
Service Operations
+ Provide day-to-day support for desktop applications, end-user devices, and standard operating environments.
+ Monitor, log, and track user queries related to transactions, procedures, and system status.
+ Respond to service requests and incidents in a timely and professional manner, in line with service level agreements.
+ Escalate more complex issues to the appropriate internal teams (e.g., network services or application developers) for resolution.
+ Maintain system access, user accounts, and standard configurations as per organisational policies.
+ Assist in the setup and deployment of new hardware and software for end-users.
Incident & Problem Management
+ Analyse and troubleshoot technical issues using standard procedures and tools.
+ Identify recurring problems and contribute to root cause analysis and long-term resolutions.
+ Document incidents, support steps, and outcomes in ticketing systems and knowledge bases.
+ Support improvement of support services by sharing insights, trends, and suggestions with the wider team.
Maintenance & Continuous Improvement
+ Assist with system and application updates, patching, and configuration changes.
+ Contribute to continuous improvement of support processes and user experience.
+ Provide input to internal documentation, user guides, and training materials.
Collaboration & Communication
+ Work collaboratively with internal support and technical teams to ensure effective issue resolution and service delivery.
+ Communicate clearly with users of varying technical skill levels, ensuring they feel supported and informed.
+ Provide informal mentoring and guidance to junior team members as needed.
Qualifications, Skills and Experience
Essential
+ Experience supporting end users in a corporate IT environment, including desktop hardware, operating systems, and standard applications.
+ Strong communication and interpersonal skills with a focus on customer service.
+ Proven ability to diagnose and troubleshoot technical issues related to desktops, applications, and user accounts.
+ Working knowledge of Microsoft Windows OS, Office 365 suite, and basic networking principles (TCP/IP, DNS, DHCP).
+ Ability to follow standard operating procedures and escalate appropriately.
+ Completion of an undergraduate degree in a relevant field or equivalent work experience (minimum 2+ years).
Desirable
+ ITIL v3/v4 Foundation Certification.
+ Experience using ITSM tools such as ServiceNow, Remedy, or similar.
+ Familiarity with Active Directory, remote support tools, and mobile device management.
+ Exposure to working in secure or classified environments (e.g., Defence or Government).
+ NV1 or Baseline Security Clearance, or the ability to obtain one.
Benefits of KBR
+ A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
+ Flexible working conditions
+ Competitive salary (including annual reviews)
+ Paid Parental leave
+ Paid Reservist leave
+ Income protection
+ Corporate rewards
+ Salary packaging/Novated leasing
+ Discounted employee stock purchase plans
+ Flu shots, skin checks and private health insurance discounts
+ Career development: Online learning, mentorship and career pathways
If you're ready to shape tomorrow, let's get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1
This advertiser has chosen not to accept applicants from your region.
8
Technical Support Engineer (Exchange)
Sydney, New South Wales
Microsoft Corporation
Posted 11 days ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required:**
+ Proven track record of working with Exchange architecture and Exchange Online, showcasing in-depth knowledge and hands-on experience.
+ Deep understanding of Exchange architecture and Exchange Online, demonstrating the ability to troubleshoot and resolve complex issues efficiently.
+ Extensive experience in administering Exchange Server 2016 and 2019, ensuring their smooth operation and optimal performance.
+ Proficiency in Windows Server 2016 and 2019 concepts and administration, managing underlying infrastructure for Exchange environments effectively.
+ Design, administration, and/or support experience with Exchange On-Premise and Exchange Online environments, demonstrating a strong grasp of their intricacies.
+ Experience in executing migrations from Exchange On-Premise to Exchange Online, minimizing downtime and ensuring a seamless transition.
+ Working Knowledge and how they relate to clients, connectivity, security and management of Exchange Environments:
+ Azure AD identity, authentication, and conditional access, leveraging Azure AD
+ M365 security and compliance/Purview technologies (eDiscovery, DLP, ATP, OCAS, etc.),
+ Networking (HTTP, DNS, TCP/IP) and web server
+ Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
+ Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and end-users.
+ Ability to work on weekends
**Optional (Experience in one or more of these areas desirable)**
+ Debugging and scripting skills with PowerShell and Graph API
+ Utilizing scripting to automate tasks and streamline Exchange administration.
Soft skills:
1. Fast learner and willing to learn new technologies.2. Cross-team collaborations & team work.3. Customer handling experience.4. Strong communication skills - Fluent oral & written English5. Effective, polished interactions with customers to gather information.6. Demonstrable troubleshooting skills7. Logical and Critical thinking.8. Passion for technology and customer support
_This position requires flexibility in working shift based on the business needs. This role is targeted at greater supporting our customers in the New Zealand time zone (7am - 3.30pm AU), and the working shift may vary depending on the operational demand._
_This may include shift rotations. For e.g. - Monday to Friday from 11:00AM to 7:00PM, or Tuesday to Saturday from 7:00am to 4:00pm or Sunday to Thursday from 10:00am to 6:00pm._
**Citizenship & Citizenship Verification:** This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
**Required:**
+ Proven track record of working with Exchange architecture and Exchange Online, showcasing in-depth knowledge and hands-on experience.
+ Deep understanding of Exchange architecture and Exchange Online, demonstrating the ability to troubleshoot and resolve complex issues efficiently.
+ Extensive experience in administering Exchange Server 2016 and 2019, ensuring their smooth operation and optimal performance.
+ Proficiency in Windows Server 2016 and 2019 concepts and administration, managing underlying infrastructure for Exchange environments effectively.
+ Design, administration, and/or support experience with Exchange On-Premise and Exchange Online environments, demonstrating a strong grasp of their intricacies.
+ Experience in executing migrations from Exchange On-Premise to Exchange Online, minimizing downtime and ensuring a seamless transition.
+ Working Knowledge and how they relate to clients, connectivity, security and management of Exchange Environments:
+ Azure AD identity, authentication, and conditional access, leveraging Azure AD
+ M365 security and compliance/Purview technologies (eDiscovery, DLP, ATP, OCAS, etc.),
+ Networking (HTTP, DNS, TCP/IP) and web server
+ Strong problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions.
+ Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and end-users.
+ Ability to work on weekends
**Optional (Experience in one or more of these areas desirable)**
+ Debugging and scripting skills with PowerShell and Graph API
+ Utilizing scripting to automate tasks and streamline Exchange administration.
Soft skills:
1. Fast learner and willing to learn new technologies.2. Cross-team collaborations & team work.3. Customer handling experience.4. Strong communication skills - Fluent oral & written English5. Effective, polished interactions with customers to gather information.6. Demonstrable troubleshooting skills7. Logical and Critical thinking.8. Passion for technology and customer support
_This position requires flexibility in working shift based on the business needs. This role is targeted at greater supporting our customers in the New Zealand time zone (7am - 3.30pm AU), and the working shift may vary depending on the operational demand._
_This may include shift rotations. For e.g. - Monday to Friday from 11:00AM to 7:00PM, or Tuesday to Saturday from 7:00am to 4:00pm or Sunday to Thursday from 10:00am to 6:00pm._
**Citizenship & Citizenship Verification:** This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
9