3 Hospitality Tech jobs in Australia
IT Support Manager , Ops Tech Solutions
Moorebank, New South Wales
Amazon
Posted 24 days ago
Job Viewed
Job Description
Description
Amazon has a unique opportunity for a highly skilled IT people leader to join our Operations team.
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
This role will see you lead a team of IT professionals who provide innovative technical support to Amazon's Operations team. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies.
Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Drive operational excellence in everything we do. This includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects.
- You will own all facets of performance and career management for the team including regular one-on-one meetings and the provision of technical and 'soft skill' mentoring.
- Create, manage, and support recognition and communication programs.
- Travel up to 30% between different sites in Australia with occasional international trips.
Basic Qualifications
- 5+ years People Management experience or relevant leadership experience, managing a team of 6 individual contributors
- 3+ years of leading technical projects/deliverables at a country or regional level.
- 3+ years of experience with managing IT Infrastructure Operations
- 2+ years of experience of forecasting and managing budget for effective IT Operations
- Proficiency in technical document writing.
- Bachelor's degree.
Preferred Qualifications
- Extensive working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting).
- Experience presenting root cause analysis and error correction from operational events to senior management.
- Established project, program and time management skills and methodologies with the proven experience managing multiple projects simultaneously.
- Proficiency in data analysis and demonstrable experience utilising data to drive decisions making.
- Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams.
- Masters degree.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Amazon has a unique opportunity for a highly skilled IT people leader to join our Operations team.
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
This role will see you lead a team of IT professionals who provide innovative technical support to Amazon's Operations team. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies.
Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Drive operational excellence in everything we do. This includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects.
- You will own all facets of performance and career management for the team including regular one-on-one meetings and the provision of technical and 'soft skill' mentoring.
- Create, manage, and support recognition and communication programs.
- Travel up to 30% between different sites in Australia with occasional international trips.
Basic Qualifications
- 5+ years People Management experience or relevant leadership experience, managing a team of 6 individual contributors
- 3+ years of leading technical projects/deliverables at a country or regional level.
- 3+ years of experience with managing IT Infrastructure Operations
- 2+ years of experience of forecasting and managing budget for effective IT Operations
- Proficiency in technical document writing.
- Bachelor's degree.
Preferred Qualifications
- Extensive working knowledge of Networking (TCP/IP, Routing/Switching & Troubleshooting).
- Experience presenting root cause analysis and error correction from operational events to senior management.
- Established project, program and time management skills and methodologies with the proven experience managing multiple projects simultaneously.
- Proficiency in data analysis and demonstrable experience utilising data to drive decisions making.
- Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams.
- Masters degree.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
0
IT Support Engineer, Ops Tech Solutions (OTS)
Dandenong South, Victoria
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
We're seeking an exceptional Senior IT Support Engineer for our site located in Dandenong. In our fulfillment centers, your expertise will directly impact the technology backbone that enables millions of customer deliveries daily. This role offers the perfect blend of technical challenges and opportunity, ideal for someone who thrives on solving complex problems while inspiring technical excellence in others.
As our Senior IT Support Engineer, no two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You'll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.
Key job responsibilities
- Architect and implement sophisticated network infrastructure solutions.
- Lead and actively participate in technical project implementation such as Network stack modernization.
- Provide expert-level resolution for complex technical challenges while maintaining system reliability, including Network outages and performance issues.
- Establish and enforce technical best practices while mentoring team members and driving innovation through Network automation initiatives and Cross-regional collaboration.
- Own and manage critical network and system configurations across AU wide.
- Spearhead incident response and business continuity efforts while managing critical infrastructure configurations and ensuring optimal performance metrics.
- Collaborate on global technical initiatives like increasing remote resolution.
What's On Offer
- Competitive compensation packages including paid comprehensive health insurance.
- Investment in your growth through advanced technical certifications.
- Impactful leadership opportunities with hands-on technical engagement.
- Platform to develop others while advancing your technical expertise.
- Access to the most advanced technology and innovation in the field.
Basic Qualifications
- 3+ years of enterprise IT experience with proven technical expertise.
- Comprehensive knowledge of networking technologies (TCP/IP, OSPF, BGP, VLANs).
- Strong background in implementing network security solutions.
- Hands-on Linux systems administration expertise.
- Extensive Windows Server environment experience.
- Practical experience with Cisco enterprise equipment.
- Experience managing mission-critical infrastructure.
- Flexibility for shift work and on-call responsibilities.
Preferred Qualifications
- Current technical certifications (CCNA, CCNP).
- Advanced Linux system administration capabilities.
- Expert-level networking skills
- Hands-on enterprise wireless network management.
- Experience in large-scale operations environments.
- Demonstrated history of technical innovations.
- Track record of successful team mentorship.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
We're seeking an exceptional Senior IT Support Engineer for our site located in Dandenong. In our fulfillment centers, your expertise will directly impact the technology backbone that enables millions of customer deliveries daily. This role offers the perfect blend of technical challenges and opportunity, ideal for someone who thrives on solving complex problems while inspiring technical excellence in others.
As our Senior IT Support Engineer, no two days are the same at Amazon, which makes this an exciting place to work. You can expect to troubleshoot disruptive IT incidents one day and come up with new processes that make our IT systems better the next. You'll also spend time training and mentoring your colleagues, giving you the opportunity to see your team develop and your career grow.
Key job responsibilities
- Architect and implement sophisticated network infrastructure solutions.
- Lead and actively participate in technical project implementation such as Network stack modernization.
- Provide expert-level resolution for complex technical challenges while maintaining system reliability, including Network outages and performance issues.
- Establish and enforce technical best practices while mentoring team members and driving innovation through Network automation initiatives and Cross-regional collaboration.
- Own and manage critical network and system configurations across AU wide.
- Spearhead incident response and business continuity efforts while managing critical infrastructure configurations and ensuring optimal performance metrics.
- Collaborate on global technical initiatives like increasing remote resolution.
What's On Offer
- Competitive compensation packages including paid comprehensive health insurance.
- Investment in your growth through advanced technical certifications.
- Impactful leadership opportunities with hands-on technical engagement.
- Platform to develop others while advancing your technical expertise.
- Access to the most advanced technology and innovation in the field.
Basic Qualifications
- 3+ years of enterprise IT experience with proven technical expertise.
- Comprehensive knowledge of networking technologies (TCP/IP, OSPF, BGP, VLANs).
- Strong background in implementing network security solutions.
- Hands-on Linux systems administration expertise.
- Extensive Windows Server environment experience.
- Practical experience with Cisco enterprise equipment.
- Experience managing mission-critical infrastructure.
- Flexibility for shift work and on-call responsibilities.
Preferred Qualifications
- Current technical certifications (CCNA, CCNP).
- Advanced Linux system administration capabilities.
- Expert-level networking skills
- Hands-on enterprise wireless network management.
- Experience in large-scale operations environments.
- Demonstrated history of technical innovations.
- Track record of successful team mentorship.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
1
Food Technology and VET Hospitality Teacher
4000 Brisbane, Queensland
SchoolHouse
Posted 4 days ago
Job Viewed
Job Description
Food Technology and VET Hospitality Teacher | Brisbane South Immediate or Term 4, 2025 start Full time, Permanent position for applicants with the right qualification Candidates who hold TAE qualifications will be looked up favourably Independent School Suitable for residents of Brisbane and Gold Coast North Reference number | SH#7076 School Profile Our client is a well-regarded independent school located in Brisbane’s southern suburbs, with convenient access via the M1. The campus features contemporary facilities that support a forward-focused technology program, as well as diverse cultural and sporting offerings. Staff enjoy being part of a collegial and professional environment, underpinned by a strong academic reputation and a commitment to educational excellence. The school also offers highly competitive remuneration and opportunities for professional growth.Employment Benefits Attractive remuneration package based on qualifications and experienceAdditional payment above salary for participating in the extra-curricular programSignificant school fee discount for permanent staff who have son(s) enrolled at the school Professional Development Week dedicated to the wellbeing of staff and further professional developmentAccess to ongoing Professional Learning and Leadership Development ProgramsOpportunity to take on additional responsibilities for experience and shadowingStaff Wellbeing ProgramAccess to counselling services provided by our Access EAP Program and onsite School CounsellorRequirements Relevant tertiary qualifications (Bachelor of Education)Hold a current registration with the Queensland College of Teachers (QCT) or be eligible to obtain one prior to commencementMotivation and a passion to work with and support young people on their journey through secondary educationAppreciation of boys’ education and building meaningful, healthy relationships with young menEnthusiasm and flexibility with the ability to work effectively within a collaborative team environmentAbility and desire to actively support the values and ethos of the schoolWorking Rights for Australia (or eligible to gain)Application Process SchoolHouse work in partnership with schools across all sectors, providing expert recruitment services to assist them in securing high-quality teachers and leaders. To find out the details of this position please APPLY or contact Anthony for a confidential discussion. Applicants are encouraged to apply early as interviews will be conducted as suitable applications are received. Chris Wilson Recruitment Consultant | SchoolHouse 07 3130 0846 SchoolHouse is a complimentary service for teachers and school support staff. Registration with SchoolHouse will provide exclusive access and alerts about suitable opportunities with our partner schools. For more information, please visit To view all available positions, visit
This advertiser has chosen not to accept applicants from your region.
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