30 Industry Professionals jobs in Australia

Customer & Industry Insights Manager

Chatswood, New South Wales RELX INC

Posted 4 days ago

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Job Description

Lead and manage customer insights projects to drive business growth and improve decision-making.
Collaborate with key stakeholders to translate insights into actionable business strategies.
About our Team
RX Global is a leading company dedicated to building year-round communities with shared passions and purpose, fostering continuous growth for businesses and individuals. Our expertise lies in organizing high-profile events, conferences, and exhibitions across various industries, uniting communities to learn, inspire, and conduct business.
About the Role
As a Customer Insights Manager, you'll develop and implement a customer insights strategy for diverse industries. You'll conduct qualitative and quantitative research, analyze industry trends, and collaborate with cross-functional teams to optimize event performance and client satisfaction.
Reporting into our Marketing Director, this is a permanent full-time role based in our head office Chatswood, Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
+ Providing qualitative and quantitative research for specific industries and markets, as well as existing and new customers
+ Leading the development and implementation of a comprehensive customer insights strategy tailored to the diverse industries we serve
+ Overseeing the collection and analysis of data from various sources with a focus on understanding industry-specific trends and preferences
+ Utilizing advanced analytics techniques to extract meaningful insights from event data and identify industry-specific trends
+ Collaborating closely with various functions to elevate relevant functional campaigns based on customer insights
+ Partnering with Exhibition Directors to identify opportunities for innovation and improvement within each industry segment
+ Monitoring key performance indicators related to event satisfaction, attendee engagement, exhibitor ROI, and client retention
+ Staying abreast of industry trends and best practices in customer insights, event analytics, and experiential marketing
Requirements
+ Possess a Bachelor's in Marketing, Business Administration, or related field; Master's not mandatory but highly considered
+ Be able to demonstrate a proven track record of successfully leading customer insights initiatives within diverse industry sectors
+ Have expertise in quantitative and qualitative research methodologies, statistical analysis, and data visualization techniques
+ Demonstrate a solid background in customer insights, market research, or analytics within the events industry.
+ Exhibit excellent strategic thinking and problem-solving skills
+ Have high-level communication skills for verbally and visually communicating insights to a variety of seniority levels
+ Possess skills in statistical and survey methodology, including advanced skills in quantitative analysis tools
+ Demonstrate commercial acumen and ability to navigate business priorities to identify corresponding research areas
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit learn more about opportunities with Reed Exhibitions (RX) or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Industry and Supply Chain Manager

Henderson, Western Australia RTX Corporation

Posted 12 days ago

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Job Description

**Date Posted:**

**Country:**
Australia
**Location:**
AUSWA117: NCC-H WA, 103 Quill Way, Henderson, WA, 6166, Australia
**Position Role Type:**
Unspecified
+ Highly respected Australian company and global leader in innovation and technology;
+ Be part of an exciting project to support Offshore Patrol Vessel and Hydrographic Capability for the Australian Defence Force.
+ Great team environment, co-located with Defence at Henderson, WA.
Raytheon Australia is a trusted partner delivering some of the most complex, innovative, and meaningful engineering and sustainment projects for the Australian Defence Force.
As one of the most reputable high technology companies in the world, Raytheon is a trusted partner in delivering mission solutions to our customers. A career at Raytheon will provide you with competitive remuneration, flexible working conditions, world class employee benefits, and a commitment to equal employment opportunities.
We offer outstanding opportunities to grow, with Raytheon Australia's exclusive professional development programs, and a raft of employee benefits tailored to suit every stage of your career and lifestyle.
**The Role**
The MV CLCM Industry & Supply Chain Manager reports to the Deputy Project Director and works within a split responsibility model, managing Australian Industry Capability and supply chain activities within Raytheon and Defence systems; collaborating across the company, MV Asset Class and suppliers to deliver outcomes.
The Industry & Supply Chain Manager is responsible for creating and embedding industry engagement and supply chain behaviours and culture, processes and procedures, and management of the Australian Industry Capability requirements. Specific responsibilities include, but are not limited to:
+ Develop and maintain the MV SPO supply chain strategy, cognisant of changes to the MV capability Operating Support Intent and budget provisions;
+ Develop, deploy, and provide guidance in relation to supply chain governance arrangements, including effective supplier due diligence, supplier performance management, supplier relationship management and implementation of supply chain business systems, ensuring that these are aligned with requirements;
+ Develop, maintain, analyse, and advise on supply chain metrics to support continuous improvement initiatives, cost effective outcomes, financial savings, and productivity improvements;
+ Management of the AIC obligations, specifically:
+ Market testing activities;
+ Foster relationships with key stakeholders, including Enterprise partners, suppliers, Office of Defence Industry Support, state government defence departments, and industry groups;
+ Act as a point of contact for general industry enquiries relating to MV life cycle management; and
+ Identify opportunities to increase indigenous-owned and veteran-owned businesses in the MV supply chain.
**Skills, Experience and Qualifications**
+ Requires a University Degree in Commerce, Supply Chain Management, Engineering, or related discipline (or equivalent experience);
+ Minimum 8 years prior relevant experience (when a university degree is held);
+ Expert knowledge of Australian industry and government with established networks.
+ Demonstrated experience in:
+ Collaborating across multi-disciplinary and geographic dispersed teams;
+ Development of a resilient supply chain and ability to plan, implement and manage strategic supplier relationships;
+ Vendor management;
+ Supporting customer requirements and meeting time critical deadlines.
+ **Desirable:** Experience working within naval sustainment programs;
Eligible to obtain and maintain a NV1 Defence Security Clearance. Eligibility can be found at miss the opportunity to build your career in a world class team and help build the defence systems that keep Australia safe.
If you are looking for a challenging and rewarding career access your next mission now by clicking the "Apply" button below or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Senior Electrical Engineer - Resources and Industry

South Townsville, Queensland AECOM

Posted 4 days ago

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Job Description

**Company Description**
_"AECOM fosters a great culture where alignment between people and projects leads to outstanding outcomes."-_ **_Colin Rossetti, Regional Business Line Director, ANZ_**
**Come grow with us.**
AECOM partners with mining and industrial clients focused on achieving zero emissions and optimising production while reducing costs. With a global presence and local leadership, we manage risks and prioritise safety, sustainability, and community expectations. Our services cover the entire project lifecycle-from concept, design, engineering, and project management to commissioning, operations, and decommissioning. We support clients in both greenfield and brownfield mining and minerals processing, helping them adapt to climate change and implement technologies that reduce environmental impact as they work toward net-zero emissions and support low-emissions technologies.
**Everyone belongs at AECOM**
We're committed to diversity, equity, inclusion, and belonging - because great ideas come from diverse perspectives. AECOM is proud to be a **Fortune 500 Most Admired Company** , a **WGEA Employer of Choice for Gender Equality** , **Work180 Equitable Workplace Awards 2025 Winner** and an **AWEI Bronze Tier LGBTQ+ Inclusive Employer** .
**Job Description**
With continued growth across QLD, the Resources and Industrial (R&I) team have opened an opportunity for an experienced Senior Electrical Engineer with demonstrated mining, heavy industry and industrial experience to help drive the technical outcome for a range of projects from the South Townsville office.
**How you'll make a difference**
+ Manage electrical components of projects across all phases of the project lifecycle including feasibility studies, detailed design, procurement assistance, site construction and commissioning.
+ Collaborate with skilled engineers across a range of diverse projects within resources / industrial, transport, water and buildings.
+ Provide technical advice on local sustaining capital projects and studies whilst contributing to workshare projects with lager metropolitan offices on 'city changing' projects.
+ Mentor, develop and guide junior engineers whilst playing an active part in growing your team in size and capability.
**Qualifications**
**The qualities that help you thrive**
The following qualifications and experience are highly desired, but if you don't tick all the boxes you could still be a perfect fit for this role. Please apply, all applications will be considered.
+ Bachelor of Electrical Engineering degree.
+ Proven engineering / design experience within mining, local government or heavy industry sectors.
+ Exposure to the design and specification of industrial systems such as HV/LV distribution, controls and communications, safety systems and motor controls.
+ Proficient in producing engineering documentation such as technical specifications, datasheets, reports and scope of works.
**Additional Information**
**Why you'll love working with us**
+ Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options.
+ Modern contemporary offices with a view over the river and to Magnetic Island
+ Purchase up to 6 weeks additional annual leave per year
+ Continuous learning and growth - lunch and learns, professional development courses, financial study assistance, 5 days paid study leave, global career opportunities
**Ready to push the limits of what's possible?**
We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know.
Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible.
**Learn more about life at AECOM:** LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more!
AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: AECOM**
AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $13.1 billion in fiscal year 2022. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
**Freedom to Grow in a World of Opportunity**
You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too.
Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
**ReqID:** J
**Business Line:** Industrial
**Business Group:** DCS
**Strategic Business Unit:** ANZ
**Career Area:** Engineering
**Work Location Model:** Hybrid
**Legal Entity:** AECOM Australia Pty Ltd
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Sales & Business Devlopment Manager ANZ Power/Industry

Keysborough, Victoria Wabtec Corporation

Posted 4 days ago

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Job Description

It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**We are offering you:**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Novated Leasing with Custom Fleet
+ Free on-site parking
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels and hundreds of other retailers
+ Access to our Employee Assistance Program
**How will** **you make a difference?** The Sales & Business Devlopment Manager for ANZ market is responsible to develop the business of Mors Smitt Power/Industry products: relays, test blocks, arc fault protection system. This includes visiting potential customers: CRP panels, switchgear manufacturers, getting the approval for Mors Smitt products in the Electrical Utilities across the country and getting relevant information about the market
and our competitors.
The ideal candidate will have technical knowledge in Protection & Control
equipment and applications, knowledge of the Electrical market, excellent communication skills, and a customer-focused and results-oriented mindset.
**Where is the position located?** Reporting to the Global Sales Director in Spain, the position can be located at either of our offices in Keysborough, Melbourne or Rydalmere, Sydney.
**What will your typical day look like?**
+ Responsible for continued growth of sales within the assigned territory: Australia and New Zealand.
+ Visit customers actively, 50% of the time should be on the road.
+ Manage the regional team properly and enhance the relationships with the partners in order to develop the business.
+ Market analysis of key industry trends and maintaining contacts with current and potential clients. Regular visits to customers are required.
+ Develop expertise in power system protection, C&R panel scheme engineering, SCADA and all related Mors Smitt products and solutions. Having the support from Application department.
+ Understanding client's requirements and providing solution.
+ Responsible for submitting technical & economical proposals to customers.
+ Stay informed about industry trends, emerging technologies, and competitor products to provide valuable insights for product development and sales strategies.
+ Responsible of managing the approval processes for Mors Smitt products in T&D Utilities and relevant stakeholders.
**What do we want to know about you?**
+ Bachelor's degree in Engineering, Computer Science, or a related technical field.
+ Minimum of 3-4 years experience in Sales and Business Development activities for Protection & Control products in Power/Industry applications.
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TMT Industry Solutions Group - Service Line Specialist

Melbourne, Victoria Cognizant

Posted 14 days ago

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Job Description

**Position Summary:**
We are seeking a dynamic and strategic-minded Telecom ISG SLS to drive growth in Telecom domain. The ideal candidate will be responsible for creating and capitalizing on new business opportunities, establishing business solutions, and driving revenue growth within the telecom industry, specializing on B/OSS, networks, AI in Telco and other enterprise telecom offerings. Exposure to OTT/Media industry could be an added skill.
**Mandatory Skills:**
· Extensive subject matter expertise Telecom domain skills
· Assertive sales and business development skills
· Exceptional communication, stakeholder management, and articulate presentation skills
**Duties and Responsibilities:**
· Execute a comprehensive business development strategy to expand our footprint in telecom, particularly in networks and B/OSS area.
· Identify and engage with potential clients, fostering relationships with key stakeholders in the industry and in Cognizant through value-based domain selling.
· Collaborate with client partners, technical teams to identify white spaces in the client's landscape and craft tailored network solutions and proposals aligned with client needs.
· Come with and stay updated on industry trends, emerging technologies, and market dynamics to identify growth opportunities.
· Lead business and techno-functional discussions, client value discovery workshops, and ensure revenue success with clients and partners.
· Role will carry a sales enablement target that would need to be met/exceeded by implementing effective GTM strategies and initiatives, working with CSPs, ISPs, Satellite network providers, Enterprise telcos telecom OEMs, and new age telecom/techcom companies.
· Key responsibility would be to shape up technology solutions into client aligned business solutions and stitch/articulate a comprehensive value proposition to clients.
· Be travel read to drive due diligence, value discovery workshops, proposal defence presentations with clients across the globe.
· Experience in establishing and nurturing partnerships through relationships, asset creation and GTM and shaping/executing the right fit operating model with partners.
**Qualifications & Certifications:**
· Bachelor's degree in engineering or a related field. An MBA is advantageous
· Proven track record of 15+ years in business development or being an SME in Communications, Media & Technology
· Deep business and techno functional understanding of BSS or OSS, telecom networks, telco cloud, SDN, 4G or 5G, WiFi6, Edge connectivity, network analytics, network APIs.
· Deep knowledge or execution experience in any one of these areas such as BSS or OSS, 4G, 5G, SDWAN, SDN or NFV and other programmable networks, Fiber, ORAN, Packet core, RF engineering, optimization, Telco DC, Edge, network automation tools, NOC, Telco Labs, Enterprise networks, Labs, OEM product sets and ability to drive techno functional deals or propositions with the clients and partners.
· Ideally should have worked with 2 or more leading telcos and media companies in AnZ
**Salary Range:** >$100,000
**Date of Posting: 18/August/2025**
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
**#LI-CTSAPAC**
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Senior Solution Sales Executive - CRM & Industry Workflow

Melbourne, Victoria ServiceNow, Inc.

Posted 19 days ago

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The Solution Sales Executive will oversee the market success of ServiceNow's Customer & Industry Workflow products, inclusive of CIWF multi-workflow solutions (as prescribed). You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipelines across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts and lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
**What you will get to do in this role:**
+ Oversee worldwide development of assigned accounts, including the development and deployment of territory resources
+ Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned
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Account Manager - Federal Healthcare, Healthcare Industry Team

Sydney, New South Wales Amazon

Posted 19 days ago

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Job Description

Description
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Would you like to be part of a team focused on transforming healthcare and driving innovation on Amazon Web Services (AWS) in Federal government healthcare? Do you have business/sales/technical background and/or healthcare experience necessary to help establish AWS as a key technology platform provider?
In this role, you will have the opportunity to help shape and deliver on a strategy to build mind share, driving maturity and broad use of AWS, which will deliver transformation of healthcare services to all Australian citizens.
Key job responsibilities
Key job responsibilities
- Drive AWS adoption in a defined set of accounts to meet or exceed revenue targets through executive engagement, customer education and strategic influence,
- Develop and execute against a strategic plan that lead to the creation of a robust sales pipeline including opportunities in existing accounts as well as driving net new business in greenfields customers,
- Collaborate with cross functional support network including Solution Architects, Professional Services, Customer Solutions, Support, Training, and Partners to deliver growth and high value engagements for customers,
- Influence and educate customer executives to understand how to transform in the cloud and deliver value to reimagine clinician and patient experience.
A day in the life
The candidate should be a self-starter with an entrepenurial spirit, seeking to push the boundaries of what is being done with technology today. The ideal candidate will be able to develop a strategic
This advertiser has chosen not to accept applicants from your region.
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Senior Solution Sales Executive - CRM & Industry Workflow

Canberra, Australian Capital Territory ServiceNow, Inc.

Posted 27 days ago

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
The Solution Sales Executive will oversee the market success of ServiceNow's Customer & Industry Workflow products, inclusive of CIWF multi-workflow solutions (as prescribed). You will play a leading role in engaging assigned accounts and be responsible for the creation of new business and pipelines across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts and lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services.
**What you will get to do in this role:**
+ Oversee worldwide development of assigned accounts, including the development and deployment of territory resources
+ Develop a sales strategy in the allocated territory with a target prospect list, and a regional sales plan for your assigned
This advertiser has chosen not to accept applicants from your region.

ServiceNow Customer and Industry Workflows Specialist Solution Consultant (FSI)

Melbourne, Victoria ServiceNow, Inc.

Posted 4 days ago

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
**Join a High-Performing Team and Make a Lasting Impact**
Are you a driven and passionate professional looking to make a significant impact on customer experience? We're seeking a talented Servicenow Customer & Industry Workflows Specialist Solution Consultant to join our dynamic team in Australia.
As a Specialist Solution Consultant, with expertise in the **FSI,** you'll play a pivotal role in driving customer success by delivering innovative solutions that address complex business challenges. You'll work closely with clients to understand their needs, recommend tailored solutions, and ensure their ongoing satisfaction.
**Solution Consulting:** Conduct in-depth discovery workshops with financial services institutions across Australia and New Zealand, including banks, insurers, superannuation funds, and wealth managers, to understand their business workflows, regulatory requirements, and digital transformation priorities. Recommend the right ServiceNow solutions to streamline service operations, support risk and compliance initiatives, and enhance customer and employee experience.
**Product Demonstrations:** Deliver compelling demonstrations of ServiceNow's Customer & Industry Workflows, showing how they address FSI-specific use cases such as complaint handling, loan and claims servicing, onboarding and KYC, agent assist in contact centres, and front-to-back process orchestration.
**Customer Relationships:** Build trusted relationships with ANZ financial services customers and ecosystem partners (consulting firms, system integrators, platform vendors) to support long-term success and
This advertiser has chosen not to accept applicants from your region.

ServiceNow Customer and Industry Workflows Specialist Solution Consultant (FSI)

Sydney, New South Wales ServiceNow, Inc.

Posted 4 days ago

Job Viewed

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Job Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
**Join a High-Performing Team and Make a Lasting Impact**
Are you a driven and passionate professional looking to make a significant impact on customer experience? We're seeking a talented Servicenow Customer & Industry Workflows Specialist Solution Consultant to join our dynamic team in Australia.
As a Specialist Solution Consultant, with expertise in the **FSI,** you'll play a pivotal role in driving customer success by delivering innovative solutions that address complex business challenges. You'll work closely with clients to understand their needs, recommend tailored solutions, and ensure their ongoing satisfaction.
**Solution Consulting:** Conduct in-depth discovery workshops with financial services institutions across Australia and New Zealand, including banks, insurers, superannuation funds, and wealth managers, to understand their business workflows, regulatory requirements, and digital transformation priorities. Recommend the right ServiceNow solutions to streamline service operations, support risk and compliance initiatives, and enhance customer and employee experience.
**Product Demonstrations:** Deliver compelling demonstrations of ServiceNow's Customer & Industry Workflows, showing how they address FSI-specific use cases such as complaint handling, loan and claims servicing, onboarding and KYC, agent assist in contact centres, and front-to-back process orchestration.
**Customer Relationships:** Build trusted relationships with ANZ financial services customers and ecosystem partners (consulting firms, system integrators, platform vendors) to support long-term success and
This advertiser has chosen not to accept applicants from your region.
 

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