80 IT Support Specialist jobs in Australia
Supply Support Specialist

Posted 7 days ago
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Job Description
**Country:**
Australia
**Location:**
AUSQLD122: Cannon Hill QLD, 101 Southgate Avenue, Cannon Hill, QLD, 4170, Australia
**Position Role Type:**
Unspecified
+ Fast track your career on breakthrough defence projects
+ Gain hands-on experience from concept to delivery
+ Learn from the best in a high calibre team with great benefits and professional development
Raytheon Australia is a trusted capability partner delivering some of the most complex, innovative and meaningful engineering projects for the Australian Defence Force. Right now, the company is experiencing exciting growth across the country, and we are looking for a smart and energised Supply Support Specialist to join our team.
Our Supply Support Specialists are world class and working on projects that truly contribute to the defence of our nation. We look for specialists with a talent for big picture thinking and attention to detail.
In return, we offer outstanding opportunities to grow, with Raytheon Australia's exclusive professional development programs, and a raft of employee benefits tailored to suit every stage of your career and lifestyle. Playing a key role in key projects is just one of the many reasons why it's great to work here.
**The role:**
+ Build a strong and responsive working relationship with internal and external stakeholders.
+ Data entry and upkeep of relevant Raytheon Australia and Commonwealth Inventory Management Systems.
+ Sourcing and preparation of quotes and requisitions for identified calibrations and repairs.
+ Monitoring of maintenance activities to ensure on time delivery of services.
+ Assist in achievement of key performance indicator and logistics governance metrics.
+ Export / Import (EXIM) compliance.
**The person:**
+ Minimum Certificate III in Supply/Logistics or Procurement related training.
+ At least 2 years repair management experience in a Defence sustainment/support program
+ Operation of MILIS is highly desirable.
+ Experience using SAP is highly desirable.
+ Certificate III or IV in a related field of Sustainment Life Cycle Management would be highly desirable.
+ Knowledge of EXIM, EHS and Quality policies, along with knowledge of Foreign Military Sales (FMS) processes.
+ Applicants must be eligible to obtain an Australian Defence Security Clearance
Don't miss the opportunity to build your career in a world class team and help build the defence systems that keep Australia safe.
As our employees say, we do great work at Raytheon Australia and it's great to #workhere. Come and find out why!
If you are looking for a challenging and rewarding career access your next mission now by clicking the "Apply" button below or contact us at
_RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Application Support Specialist
Posted 17 days ago
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Job Description
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.
**Position Summary**
Analyze user requirements and troubleshoot on hospital care applications in both front-end and back-end system. Provide expertise and strategic guidance in software design activities, including financial evaluations and recommendations for software purchases and upgrades. Manage incidents and service requests by using the various tools like JIRA, ServiceNow and salesforce platforms, adhering to predefined SLAs. Research, consult, and evaluate system program needs, identifying technology limitations and proposing solutions.
**Mandatory Skills**
+ HTML coding.
+ CSS and JavaScript language.
+ Extensive experience in Microsoft SQL Server Database design, developing SQL Queries, PL/SQL stored procedures, Views and triggers using SQL Server 2000/2005/2008.
+ Experience in ASP.NET application.
+ Experience working on IIS, SSIS, SSRS Services.
+ Working experience on JIRA and Visual Studio Platforms.
+ Solving the bugs and issues, providing solutions to the client.
+ Effective in working independently and collaboratively in teams performance optimization
**Roles And Responsibilities**
+ Develop and execute SQL scripts, debug code, and implement fixes for production issues.
+ Configure and deploy changes based on service requests.
+ Test and validate configurational changes in test environments to meet business requirements. Deploy software patches, updates, and change requests while ensuring compliance with quality standards.
+ Test, debug, and resolve errors within applications programming languages using established protocols and guidelines.
+ Provide technical support and service to all team members and help in educating about the product to resolve the issues and provide effective service to clients.
+ Provide technical walkthrough to the development team to understand the product workflow for any enhancements and bugs fixes.
+ Actively participate and contribute to team collaboration efforts.
**Salary Range:** >$100,000
**Date of Posting:** 2-Oct-25
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit ( . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Customer Support Specialist

Posted 24 days ago
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Job Description
At Cargill, we're challenging the way world sees agriculture. With more than 150 years of experience we are committed to feeding the world in a safe and responsible way, reducing environmental impact, and improving the communities where we live and work. Safety is our top priority, and we are committed to creating a 'zero harm' safety culture.
With a diverse and inclusive workplace culture and a global footprint, you will work with some of the best minds developing innovative programs and practices for a sustainable future. It's an opportunity to learn, grow and engage in meaningful work that makes a positive impact around the globe. Learn more at Purpose and Impact**
As a Customer Support Specialist, you will play a key role in driving commercial success by proactively engaging with grower and broker customers to identify commercial opportunities, generate leads, and support our grain purchasing activities. You will initiate outbound calls, build lasting customer relationships, and collaborate closely with our Territory Managers to grow market presence. In addition to your business development efforts, you will provide exceptional service by managing multi-channel inbound inquiries leveraging your strong communication and problem-solving skills to ensure high levels of customer satisfaction.
**Key Accountabilities**
+ Proactive Customer Engagement: Initiate outbound calls to grower customers to identify grain marketing opportunities, generate leads, support purchasing decisions and collect feedback.
+ Sales Support: Assist in executing grain purchases and facilitate smooth transactions between growers and acquirers.
+ Relationship Building: Develop and maintain strong, trust-based relationships with customers to encourage repeat business and long-term loyalty.
+ Inbound & Digital Support: Respond to inbound calls, emails, and portal inquiries with professionalism and efficiency, ensuring high levels of customer satisfaction.
+ Field Team Collaboration: Work closely with Territory Managers to coordinate customer outreach, share insights, and support regional sales strategies.
+ Customer Education: Guide users through our digital platform, helping them navigate listings, offers, and transactions.
+ Lead Generation: Identify and qualify new business opportunities through proactive outreach and customer conversations.
+ Issue Resolution: Troubleshoot and resolve customer issues promptly, escalating where necessary to ensure timely solutions.
+ Perform other duties as required
**Qualifications**
**Required**
+ Bachelor's degree in a related field or equivalent experience
+ Minimum of two years of related work experience
+ Excellent Communication and presentation skills
+ Able to build and maintain strong relationships
+ Strong analytical, project management and problem-solving skills
+ Ability to work independently and as part of a team
+ Confident and articulate phone communications skills
**Preferred**
+ Broad knowledge of Australian grains industry and regional locations
+ Computer literate and Microsoft Office proficient
+ Knowledge of Sales Cloud CRM
+ Innovation mindset
**We Offer**
+ In return to your experience, we offer:
+ A competitive remuneration package including performance incentive plan
+ Autonomy and scope for career development
+ The opportunity to work with some of the most talented people in the industry and inspiring leaders
+ A supportive working culture and an inclusive team environment
If you are ready to take on a rare, career defining opportunity, are self-motivated and team spirited, then we would love to hear from you.
**_Cargill is an Equal Opportunity Employer. All applications are treated with complete confidentiality._**
Customer Support Specialist
Posted today
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Job Description
It's all about the … Company!
Our client is a successful, leading Australian-owned manufacturer and distributor of smart sustainable products, delivering quality solutions to both commercial and residential customers across Australia. Their mission is to help households and businesses make the switch to more sustainable solutions. With a strong focus on innovation, quality, and customer experience, they are shaping the future of energy-efficient living with Smart IOT and Apps. This well-established business is experiencing significant growth through product diversification and market expansion, making it an exciting time to join the team.
It's all about the … Job!
This is an exciting role, where you will play a pivotal role supporting the “I nternet O f T hings” (IoT) Manager for enabled smart devices through an App for hot water systems, heat pumps and air conditioning units, ensuring and maintaining customer satisfaction. Your responsibilities will include answering enquiries through calls, emails and tickets, engaging with both internal and external stakeholders to troubleshoot with the team, tracking all the progress and keeping the customers updated. You will enjoy liaising with the teams, learning about the technology and will thrive on the variety, having the opportunity to take ownership of this role. You will be provided with full training and do not need an IT background as this is a Customer Support role. You will be provided an opportunity for your own growth in the role.
It's all about … You!
To be successful, you have 1-3 years' experience in a similar customer support role, and are now looking to grow your career. You have excellent communication skills, have a positive, proactive approach and enjoy sharing your ideas for process improvements. Bring your dynamic nature, problem-solving skills and you're keen to learn about Smart IOT’s! If you have experience with Jira/Zendesk and have a background in the energy-efficient technology or trade industry, this will be a bonus but not essential. In return, you will be provided with an opportunity to take full autonomy of your role, to drive and develop, in beautiful modern offices based on Sydney's Northern Beaches. This role is ideal for someone looking to take their next step in their career!
APPLY NOW or for a confidential chat please call mme on 0***
Job ID #2389
Application Support Specialist
Posted today
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Job Description
Come and be a part of the rapid growth at PerfectGym. Operating in 40+ countries with over 120 team members globally, this is your chance to join the close-knit team here in Melbourne, Australia. An exciting opportunity exists for an enthusiastic, driven and organised individual to join our Application Support Team at our offices in Tullamarine.
Who are we?
Perfect Gym Solutions Pty Ltd is a cloud-based leisure management software, now in its 15th year of operation globally, having a footprint in the Australian and New Zealand markets since June 2016. We are a privately owned company with a close-knit team of developers, support, implementation and admin staff. We have gained an exceptional reputation amongst our customers for being a company that has a philosophy of excellence in both product and service. Our software is used in the fitness and leisure industry across 40+ countries where we count some of the largest and most successful Fitness chains, City Councils and Leisure Management Companies as our clients.
PerfectGym is part of the Sport Alliance group, headquartered in Hamburg. Sport Alliance is one of the leading software companies in the fitness industry, specializing in providing software solutions for efficient studio management, financial services, and mobile applications.
Together, Sport Alliance and PerfectGym represent the premier software provider for top fitness chains including servicing 14 out of Europe’s top 30 chains. It is also the market leader among leisure centres in Australia and services customers in over 130 international chains in more than 55 countries, spearheading the digital transformation of over 10,000 sports facilities globally.
PerfectGym are recognized as one of the best solutions for our target market, and are seen as the Go-To replacement for legacy offerings within the Fitness and Leisure markets.
What do we do?
The PerfectGym platform is a fully integrated business management system that includes, club management, end to end member management; including mobile app offering, point of sale solutions, marketing automation, seamless direct debiting, online bookings, courses, swim school, facility bookings, access control and much more.
Our software is a SaaS (Software as a Service ) offering, built on best in class industry frameworks in addition to modern front end technologies. We invest a substantial amount into research and development to ensure that Perfect Gym Solutions continues to be a market leader.
The PerfectGym platform is designed as a complete solution with the capacity to service large government leisure facilities, multi-location enterprise fitness chains, as well as premium standalone facilities.
Our clients range from 1-2 person businesses right up to multi-million dollar corporate groups.
About the position:
We are looking for a person with a wide range of abilities to join our team. This role will encompass all aspects of software support for our clients. This is not purely a help desk role – it is much more hands-on.
You will have the opportunity to work with different customers, systems and requirements whilst developing solutions for our customers using the software. This is an exciting and varied position that will allow you to experience the full cycle of commercial software development, implementation, support and may include any or all of the following:
Installation and configuration of software
Solution and systems design – how to use our software to solve a client's problem
Software and Hardware support including technical (database queries, integrations with payment providers), Intermediate (“how do I use this function”), and high-level support (“how can I use the software to solve my problem “) support
Participation in research, development and product improvement
Project work (implementations)
Creation of Knowledgebase articles and Internal Documentation
Ability to work with initiative, gather information, analyse and solve problems
Are there any special personal attributes required?
PerfectGym are not looking for an entry-level candidate, but we do encourage people with experiences in different industries to apply for this position where you believe you have transferable skills. Your personal qualities and ability to interact with the other staff and clients are just as important as your technical skills. The following attributes and skills are essential.
A strong work ethic and positive attitude towards your work
Polite, courteous, honest and professional.
A Customer-first mentality
Excellent verbal and written communication skills – you must be able to communicate your ideas or problems clearly and fluently in English
Good technical support and problem-solving abilities
Attention to detail "near enough" is NOT good enough
A can-do attitude and desire to get the best result out of every situation
A logical and organised manner with the ability to relate to a real-world environment
A willingness to learn and acceptance of new ideas
Pride in your work
Are there any particular attributes that will help secure this position?
Any of the following skills or attributes will be seen as valuable – you may not have many of the skills listed below, but what you do have maybe just the thing we are looking for:
Knowledge or experience in the Fitness, Aquatic and Leisure Industry
Past Experience in an application support role
Past Experience in a SaaS base business desirable
Past Experience in customer service / direct service roles
Autonomous work ethic with an ability to act proactively
An understanding of how businesses operate and use business management software
Familiarity with Microsoft Windows and Server Operating Systems
Good technical writing and documentation abilities
Familiarity and a basic understanding of Microsoft SQL; ability to create ‘selects’ and basic queries is highly desirable / or relational databases in general
Basic understanding of Point of Sale hardware, peripherals and software drivers
Experience with Helpdesk software (Salesforce Service Cloud or Similar)
Experience with Issue tracking and development software (JIRA)
Experience with ElasticSearch / Kibana
Education and experience:
You must have either experience or education that will allow you to fulfil the requirements listed above. You may be asked to sit a basic aptitude test as part of the interview process and while this won't be a deciding factor it will allow us to better understand the depth of your knowledge.
Is the job right for you?
This is a stable and fulfilling position working with a team in a comfortable atmosphere. Most importantly we will select the person who not only has the right aptitude but the right attitude towards their work and their customers.
If you have a sound work ethic and are interested in growing with our company you will share the rewards that come with being a part of a successful business and can become a very important and valued part of the team. If, however, you are after a job that offers little stimulus and encourages you to just cruise through the day, then this job is not for you.
This position will give someone the opportunity to make a niche for themselves within our business and become a key member of our team. As we are a growing company, the opportunities are only bounded by your enthusiasm and capabilities.
Now the important bits…
This is a full-time position
Located in Cargo Park Business Park Tullamarine, close to transport and shop's
Remote work from regional Victoria, or interstate, will be considered for the right candidate
Open to Australian residents only
Applicant must hold a current Australian Driver's license
We are an equal opportunity employer
How to Apply
To apply for this position please send your resume and a cover letter with a summary of yourself and why you would enjoy working in this position. If you're feeling a little tech-savvy feel free to put together a short video no longer than 4 mins; upload to YouTube and include the direct link in your cover letter.
** No Recruitment Agencies
SureSmile Technical Support Specialist

Posted 4 days ago
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Job Description
Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
**Bringing out the best in people**
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
**Develop faster** - with our commitment to the best professional development.
**Perform better** - as part of a high-performance, empowering culture.
**Shape an industry** - with a market leader that continues to drive innovation.
**Make a difference** -by helping improve oral health worldwide.
**What We Are Looking For** **- Scope of Role**
We are looking for an experienced and talented Technical Support Specialist that will be responsible for delivering both customer service and advanced technical support to internal and external stakeholders for Dentsply Sirona's SureSmile Software. Key responsibilities include providing guidance on case planning, software navigation, and related processes via email and telephone.
Given the lean structure of the team, the role requires flexibility and the ability to operate across a broad range of functions. Additionally, as this position supports time zones across the APAC region and operates within a global organization, there is an expectation of availability outside standard business hours.
**What Will You Do** **- Responsibilities for Employment**
§ Manages all order- and software-related queries from all SureSmile customers
§ Repsonds to calls and/or emails by gathering requested information, creating cases and following or escalate case to resolution
§ Supports software intergratios and exports of STL/DICOM Files
§ Handles end to end management of multiple projects and customer issues
§ Records all order- or software-related queries and follow/escalate to resolution
§ Works as part of a broader customer support team, providing back up and support and sharing responsibility for completion of tasks as required
§ Collaborates across departments including Customer Support, Shipping, Supply Chain , User Maintenance, Manufacturing, and Digital Lab, Field Support Team
§ Documents of all pertinent end-user identification information, including name, practice, contact information and nature of problem or issue
§ Issues escalations, when needed, to appropriate person or department
§ Communicates regularly with manager and customer to keep interested parties updated and informed about status and ultimate resolution of issue
§ Processes orders/changes according to the established department policies and procedures
§ Informs customer of unit pricing, shipment dates, anticipated delays and any additional information including addressing customer billing questions
§ Tracks orders and deliveries to check overdue dispatches and delivery status
§ Manages data updates and shipment files to ensure the work trail and delivery rescheduling
§ Manages return of goods with the shipping and IT department, and ensure correct customs documentation
§ Monitors open and unconfirmed orders; reviews open physical or digital lab orders, resolving open or unconfirmed orders in the ERP or Manufacturing Web Manager
§ Tracks inventory for all VPro, Dr and Patient Kit Orders in the ERP system and communicates with the warehouse
§ Develops and refines processes and procedures to support continuous improvement
§ Maintains confidentiality of patient information
§ Adheres to all health and safety procedures and policies to ensure a safe working environment
§ Complies with company and departmental policies and administrative requirements.
§ Performs other duties as assigned or as needed
**Who You Are** **- Qualifications**
**Education** : High School Diploma or GED equivalent required; or relevant degree
**Years and Type of Experience** :
§ A minimim of 2 years of experience working in a Customer Support and/or Technical Support environment preferred
§ Dental knowledge and/or experience, preferrably in Orthodontics is a plus
§ Dental certification and/or training a plus
§
**Key Skills, Knowledge & Capabilities:**
§ Proficient in Microsoft Office Suite, browser-based software, basic computer hardware
§ Proficient in Internet and Email Applications
§ Knowledge of CRM systems
§ Knowledge of technical support software, such as, AX, SAP & Salesforce and SmartSolve
§ Ability to manage difficult or emotional customer situations in a timely and professional manner
§ Ability to educate or coach customers via telephone, in person, or in a classroom setting
§ Ability to provide technical assistance via TeamViewer for screen sharing and troubleshooting
§ Ability to handle multiple projects simultaneously with w high degree of professionalism and prioritization
§ Strong communication, collaboration, analytical and leadership skills
§ Strong problem assessment, analytical, decision-making, and problem-solving skills
§ Strong customer service and interpersonal skills, including rapport-building, listening and questioning
§ Excellent verbal, written and communication skills
§ Ability to build productive relationships in a global environment
§ Excellent troubleshooting skills
§ Strong documentation skills
§ Multilingual (read, speak, and write) a plus
§ Availability to work 1st, 2nd, 3rd or variable shift
**How We Lead the DS Way** **- Key Leadership Behaviors**
§ Actively articulates and promotes Dentsply Sirona's vision, mission and values.
§ Advocates on behalf of the customer.
§ Promotes high performance, innovation and continual improvement.
§ Consistently meets Company standards, ethics and compliance requirements.
§ Clear and effective communication with stake holders, which span across multiple levels, socio-geographic areas and functional expertise.
**Physical Requirements**
**Professional Physical Demands:**
While performing the duties of this job, the employee is frequently required to sit, stand, speak, use hands, reach with hands and arms, see listen and type. May need to lift up to 25 pounds.
**Environmental Requirements**
**Professional Work environment:**
Work primarily performed in an office environment. The noise level is usually moderate with limited temperature fluctuations. May require travel using different forms of transportation.
Dentsply Sirona is an EEO employer committed to fairness, diversity and respect. As such, Dentsply Sirona will respond to requests for Reasonable Adjustments from applicants with disabilities.
We encourage applications from all members of the community, including people from indigenous and culturally diverse backgrounds. All successful applicants must be eligible to work in Australia and New Zealand.
We look forward to receiving your application.
For more information about Dentsply Sirona, please go to note Dentsply Sirona operates a direct sourcing model so please no agency introductions.
Technical Support Specialist II
Posted 16 days ago
Job Viewed
Job Description
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team
LexisNexis Risk Solutions is seeking a bright, dynamic, and hands-on 2nd Line Support Analyst to join our esteemed team. This role will be based in our St Leonards Sydney office and will focus primarily on providing technical support to users in Australia, while also working in close collaboration with colleagues to support users across the Asia-Pacific region.
About The Role
The successful candidate will additionally liaise with 1st line Service Desk analysts and 3rd line senior support specialists to ensure the delivery of efficient, reliable, and seamless IT operations
As a member of our global Infrastructure and Enterprise Services group, consisting of over 130 professionals and providing support to more than 11,000 Windows and MacOS users across diverse business units and geographical regions, you will assume a critical role in ensuring the consistent delivery of world-class IT support services.
Responsibilities
+ Proven enterprise-level experience supporting both MacOS and Windows environments
+ Proficiency with Windows build and deployment tools (e.g., Microsoft Autopilot, MDT, SCCM)
+ Experience with MacOS management tools (e.g., JAMF Pro)
+ Strong knowledge of Active Directory administration and account management processes
+ Expertise in troubleshooting Microsoft Teams and Outlook, including Exchange/Office 365 connectivity issues
+ Experience with VPN solutions (e.g., Cisco VPN with multifactor authentication)
+ Familiarity with ITSM platforms (e.g., ServiceNow, Remedy)
+ Skilled in connecting and supporting mobile devices (iOS, Android, Windows) in a corporate environment
+ Competence in basic hardware maintenance and troubleshooting (e.g., Dell laptops, MacBooks, iPhones, etc.)
+ Experience operating AV equipment (e.g., Logitech Rally systems)
Requirements
+ Fluency in spoken and written English, with strong communication skills
+ A strong communicator who values teamwork and customer service
+ Independent, reliable, and responsible, with excellent attention to detail
+ Highly organised and able to prioritise effectively
+ Flexible in finding solutions, yet process-oriented, with the ability to follow established procedures while also identifying opportunities for improvement
+ Proactive in problem-solving, with a hands-on approach to technical challenge
+ Experience with Citrix client troubleshooting
+ Basic network troubleshooting skills
+ Foundational knowledge of PowerShell scripting
Learn more about the LexisNexis Risk team and how we work here ( are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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About the latest It support specialist Jobs in Australia !
Technical Support Specialist I
Posted today
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- Serve as the first point of contact for technical support across software, hardware, and connectivity issues
- Diagnose and resolve Tier 1 & Tier 2 issues using remote tools and hands-on troubleshooting
- Manage support requests via phone, email, and in-person, ensuring timely resolution and clear communication
- Collaborate with field service, installation, and project teams to implement and maintain STERIS solutions
- Assist with planning, setup, configuration, updates, and commissioning of IT systems
- Analyse logs and system data to prevent recurring issues and support escalations
- Provide after-hours support when required
- Contribute to tender submissions and respond to customer RFIs
- Maintain detailed documentation and generate reports for internal and external stakeholders
- Deliver training and proactive communication to empower users and improve system adoption
IT Support / Help Desk
Posted today
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IT Support / Help Desk
Racing NSW - IT Department
Full time role in Sydney CBD
Salary negotiable based on experience.
Racing NSW is responsible for the leadership, supervision and regulation of thoroughbred horse racing within NSW.
Working full time from our Sydney head office, we have an exciting opportunity to join a small and dedicated IT department focused on servicing the NSW Thoroughbred Racing Industry.
In a typical day in this role, you might:
Utilise effective technical and interpersonal skills to provide first and second level support for all desktop, infrastructure, and system issues both Face-to-face and remote users.
Installing, configuring, and maintaining desktops, applications, and printers.
Troubleshooting hardware network and software issues
Ensure incidents and resolutions are recorded within the IT Service Desk and knowledge base.
Perform routine checks, maintenance, and monitoring of IT infrastructure.
To be considered for this role, you should have:
‘Can do’ attitude and determination to get the job done.
Three years’ experience working in a similar role.
A tertiary level qualification in Information Technology.
Thorough working knowledge of Microsoft Office 365 and Active Directory, endpoint security such as Sophos Antivirus/Encryption, VPN, Experience with Windows OS and patching.
A fundamental knowledge of network and server infrastructure and troubleshooting.
Demonstrated experience maintaining PCs, printers, servers, and application software.
Knowledge in troubleshooting Apple and Android devices, Backups, VMWare, DNS, DHCP, GPO, AWS environment.
Excellent customer service and communication skills and enjoy problem solving within a fast-paced environment.
Initiative and the ability to work independently.
Knowledge in updating content in a website CMS, such as WordPress, is definitely an advantage for this role.
To apply please attach your cover letter together with your CV
Member Support Specialist Townsville

Posted 4 days ago
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Member Support Specialist Townsville
Job Description
**Join Our Expanding Team - Over 20 New Roles!**
We're excited to announce that our Australian Super team is growing rapidly due to our thriving business. We are looking for passionate customer experience professionals eager to support one of the nation's leading superannuation funds.
Whether you have contact centre experience or are new to the industry, we value your passion for service and commitment to making a difference. With full training provided and a clear path for career development, this is an excellent opportunity to grow your skills in a supportive, professional environment.
**What We Offer:**
+ Comprehensive Training: You'll receive structured onboarding and ongoing coaching - we'll ensure you're fully equipped to succeed.
+ Work-Life Balance: Monday to Friday roster with rotating shifts between 7:00 am and 8:00 pm - no weekend work required.
+ Competitive Salary: $28.12 per hour + superannuation, plus access to performance-based incentives.
+ Modern Office Location: Based in our scenic and well-equipped South Townsville office (7 Tomlins Street).
+ Flexible Employment Options: Both full-time and part-time opportunities available.
+ Career Progression: 80% of our frontline leadership team began in this role - we're serious about internal growth.
+ Supportive Culture: Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.
**What You'll Be Doing:**
+ Delivering Exceptional Support: Handle inbound calls and assist customers with a wide range of superannuation enquiries - including online access, contributions, pension accounts, withdrawals, and investments.
+ Using Systems Effectively: Navigate internal platforms to resolve queries efficiently and accurately.
+ Maintaining Security and Compliance: Ensure the protection of personal information and adhere to relevant guidelines and procedures.
+ Providing Clear Guidance: Direct customers to appropriate resources and further support when needed.
**What We're Looking For:**
+ Strong communication and interpersonal skills with a professional, friendly approach
+ Ability to multitask and work confidently across multiple systems
+ Composure and resilience when handling complex or high-pressure interactions
+ Eagerness to learn and take on new challenges
+ A team-oriented mindset with a strong sense of personal accountability
**Working Holiday Visa Holders encouraged to apply!**
If you're looking for a stable, rewarding role with real opportunities for growth, we'd love to hear from you. Apply today and discover where a career at Concentrix can take you!
_Applicants must be at least 18 years old and have full working rights in Australia, with the ability to complete background, police, and credit checks._
Location:
AUS Townsville - River Quays, Level 6, 7 Tomlins Street
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (