5 Lead Management jobs in Australia

Team Lead - Relationship Management

Sydney, New South Wales RELX INC

Posted 5 days ago

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Job Description

Relationship Management Team Lead
Are you a passionate and engaged sales leader?
Are you interested in building the future of legal technology?
About our Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX ( , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.About the Role
As a RM Team Lead, you will drive digital culture, lead a team of Relationship Managers, and provide strategic sales leadership across the APAC region for the Regulatory Compliance portfolio.
Reporting to the Head of APAC Sales, this is a permanent full-time role to be based in Sydney with the possibility of combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
+ Lead team to deliver sales metrics of renewals, upsells and deliver customer satisfaction through strong account management principles and engaging onboarding experience.
+ Develop strategies for each to ensure retention of the accounts and mitigate any risks identified over the course of the contract by ensuring the team deliver high support to the client and leverage various internal stakeholders to support.
+ Build effective relationships with key stakeholders in designated accounts with the purpose of expanding the penetration of LexisNexis products and solutions.
+ Embrace the customer centric focus of the role by communicating back to the business insights from customers.
+ Deliver regular account health check discussions with the clients to understand how we can support them further and ensure they are utilizing full capability of the solution.
+ Design and facilitate upsell campaigns through the team. Identifying new upsell opportunities through effective discovery into the customers various business needs and driving awareness of LexisNexis RegCompliance products.
+ Plan and deliver targeted campaigns as new products become available
+ Provide product demonstrations and training to increase take up of additional products
+ Design and implement tailored onboarding plans for new clients for the various products available. This includes:
+ Delivering detailed onboarding plan
+ Project Managing customer stakeholders to confirm training requirements & commitment
+ Delivering user level training and follow up sessions as required
+ Working with 3rd party partners and internal stakeholders to effectively deliver integrations with GRC's
+ Portfolio level reporting on renewals, risk & upsell and forecasting team performance against goals
+ Revenue risk and upsell data is correctly recorded in the CRM along with updated account notes to show activity
+ Account plans, to the set format, are available on a shared database for all accounts
+ Internal reporting as required.
Requirements
+ Demonstrated prior team leadership experience in Relationship Management and Account Management
+ Solution selling experience is essential including highly developed computer skills including CRM and MS tools etc.
+ Have good interpersonal and communication skills, with the ability to build rapport and credibility with clients and team members
+ Be an excellent leader and have team management skills, with a track record of motivating and developing high-performing teams.
+ Possess analytical and problem-solving skills, with the ability to interpret data and make informed decisions
+ Be driven by a desire to learn, grow with the business, and lead a team of professionals.
Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the BusinessLexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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Problem Management Lead

Canberra, Australian Capital Territory Leidos

Posted 5 days ago

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**Description**
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
As part of a small team, you will be responsible for managing the life-cycle of all Problems. The goal is to prevent incidents from occurring and to minimise the impact of incidents that cannot be prevented. You will also maintain information about known errors and workarounds.
+ Provide ITIL Problem Management services to the programme while working towards best practice approaches to Problem Management and sharing knowledge across the team.
+ Provide timely, meaningful, and high-quality reports with detailed analysis tailored to the relevant audience.
+ Participate in the Continual Improvement programme across relevant process areas.
+ Contribute to process changes across the multi-vendor environment, including the delivery of ongoing training and development activities.
+ Ensure adherence to Governance structures for both new process design and existing process change. Review all process improvement suggestions, including analysis of operational impact on customers, suppliers, and internal delivery, and provide recommendations for solutions.
**What You'll Bring to Make An Impact**
+ ITIL V4 Certification is highly regarded.
+ Strong understanding of Problem Management fundamentals and best practices.
+ Demonstrated ability to consistently achieve excellent results in a complex environment.
+ Good understanding and broad application of service management documentation and the day-to-day requirements of managed services delivery.
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_This role does require the successful applicant to be an Australian Citizen and hold a NV-1 or greater security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - virtual / face to face interview & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00158748
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
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Environmental Management Systems (EMS) Lead - APAC & MEA

Sydney, New South Wales Amazon

Posted 5 days ago

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Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The AWS Environment Team is looking for a talented and self-motivated Environmental Management System (EMS) Regional Lead to support APAC and Middle-East/Africa (APMEA). The Worldwide Sustainability (WWS) organization capitalizes on Amazon's scale, speed, ability to build, invent, and simplify a resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.
The Environmental team has responsibility for building and implementing AWS's global environmental programs aligned to ISO 14001 EMS. This role requires a skilled professional to manage complex environmental initiatives across organizational and country boundaries.
The ideal candidate must have a demonstrated ability to lead regional projects, influence stakeholders, and work independently while seeking guidance when needed.
You will work closely with a dedicated team of Regional Environmental Engineers (REEs) based at data center locations across APMEA, and report to the APMEA Regional Environmental Manager, based in Sydney.
This roles does require some travel and is based in AWS corporate office in Sydney.
As the Regional EMS Manager for APMEA you will:
- Hold responsibility for developing and implementing programs to minimize environmental impacts, ensure regulatory compliance, and promote positive environmental culture within the region.
- Implement programs aligned with ISO 14001
- Collaborate with the Environment Team, Operations Leaders, Global EMS Lead and other stakeholders to drive process improvements.
Key job responsibilities
- Ensure the ISO 14001 aligned EMS evolves to meet changing organizational needs, stakeholder expectations, and environmental challenges.
- Collaborate with wider environmental team and operations leaders to implement the EMS and update associated polices
- Develop and implement strategic programs to address environmental risks and opportunities.
- Lead environmental training and awareness programs
- Conduct regular internal audits of the EMS and regulatory compliance and analyze data to identify trends, gaps, and areas for improvement.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- Bachelor's Degree in environmental engineering, geology, geography, biology, chemistry or related field of study
- Experience implementing ISO 14001 accredited environmental management systems.
- Experience with regional/global environmental programs.
- EMS audit experience
Preferred Qualifications
- Experience developing and maintaining multisite and/or multi-country EMS.
- Formal EMS Audit Qualifications or Certification.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Graduate Demand Generation Rep, Global Lead Development

Sydney, New South Wales Amazon

Posted 5 days ago

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Job Description

Description
Do you want to work alongside a specialized sales team focused on increasing adoption of Amazon Web Services (AWS) cloud solutions? As a technical sales representative, you will have the opportunity to learn how to drive growth within the AWS Worldwide Public Sector Organization while having a significant impact on customers' global computing models.
As part of WWPSO, you will gain knowledge of cloud technology and experience using it to help solve customers problems. You'll help customers understand and implement best practices around cloud-based solutions, while they migrate existing workloads to the cloud. You will also interact, communicate, and partner with other AWS teams such as account managers and partners to successfully perform outreach to customers.
If this sounds exciting to you - come build the future with us!
Basic Qualifications
- Recent Graduate with a Bachelors or Masters degree within the last 24 months of a relevant discipline
- Fluent written and verbal communication skills.
- Computer skills, including Microsoft Office (i.e., Excel, Word)
- Solid organizational skills, including prioritization and time management.
- Strong interpersonal, written, and oral communication skills.
- Problem-solving skills
Preferred Qualifications
- Interest in Sales: Previous professional, student organization, or academic experience that is sales related with interest in a sales career post-graduation
- Interest in learning AWS cloud and technical domains
- Good Communicator: You are comfortable talking with all different kinds of people, interests, and walks of life. You write clearly, listen well, and use the right tone for the audience.
- Self-Starter: You actively look for opportunities to improve and add value to your team and customers.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Demand Generation Rep Intern, Global Lead Development

Sydney, New South Wales Amazon

Posted 5 days ago

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Job Description

Description
AWS is looking to hire and develop the next generation of leaders for our organization. We are seeking
talented and enthusiastic students who are passionate about solving business problems, innovating and
building new processes, and leading high-impact initiatives. The Next Gen Internship Program allows you
to gain exposure to the AWS business and our unique Amazonian culture through a rewarding learning
experience.
As an intern, you will independently own a key business project that can drive business value, and tasks
to support your assigned team. You will hone your leadership and presentation skills, and apply your
creativity to innovate for our business. At the end of your internship, all interns will present their project
learnings and proposal to a panel of AWS leaders.
Amazon internships are full-time (38 hours/week) and normally run for 12 consecutive weeks from Dec to Feb 2026.
Key job responsibilities
Key job responsibilities
- Guide and accelerate our customers' cloud integration
- Support customers as they extend their cloud capabilities
- Collaborate with our business and technical teams to build solutions
Basic Qualifications
- Currently in your penultimate year of a degree in any discipline (graduating 2026). Majoring in any discipline
- Strong interest in demand generation, sales or customer service
- Demonstrated interest in digital transformation and strong technical acumen
- Strong verbal and written communications skills together with commensurate leadership skills
- Demonstrated ability to effectively work cross-functionally across internal and external organizations
Preferred Qualifications
- Returning to your degree after completing the internship.
- Available to work full-time for a minimum of 8 weeks
- Demonstrated ability to adapt to new technologies and learn quickly
What if I'm not an expert in all qualifications? That's okay. We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS. You will learn from and collaborate with some of the brightest minds in the industry today.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
This advertiser has chosen not to accept applicants from your region.
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