23 Local Government jobs in Australia

Manager of Solutions Consulting - State and Local Government
Job Category: Pre-Sales Consulting
Location: Australia - Melbourne - Remote | Australia - Sydney
**Meet Our Team:**
As a Manager within our Solutions Consulting organization, you will collaborate and manage multiple teams of Solutions Consultants while working cross functionally with product managers, customer success, partners, business o?cers, and others to ensure the successful execution of sales strategy into our enterprise account customer base within our **State & Local government industry** vertical.
**Picture Yourself at Pega:**
Pega's powerful portfolio of strategic applications helps clients across all industries embrace digital transformation, by automating, streamlining, and rethinking the way work gets done.
As an industry leader in case management and customer engagement, Pega's solutions allow some of the world's largest companies to scale and grow in an agile manner.
**What You'll Do at Pega:**
+ Act as a Player/Coach! Help a team of 4-8 Solutions Consultants present, listen, create architectures, demo solutions, discuss ideas and solve problems
+ Partner with complex clients to meet their strategic business goals by streamlining their critical operations to engage their civilian 'customers' across multiple channels
+ Prepare road maps focused on evaluating the current state and the transformation to the future state with Pega's cutting edge unified platform
+ Work closely with the Sales Team to create and deliver world class technical demonstrations
+ Form strong relationships across an extended sales team, including; Customer Success, Consulting, Specialist Sales and Partner organizations.
+ Cultivate your team of direct reports through coaching, goal-setting, and performance management
**Who You Are:**
+ Passionate about people & technology!
+ You have technical and business experience, and love working directly with prospective clients
+ You're a strategic thinker with experience and excitement for managing a driven, successful Solutions Consulting team
+ You proactively develop relationships with prospects by understanding, anticipating and showcasing solutions that meet their business needs
+ Eager to help transform the digital landscape of clients
+ Based in either Sydney or Melbourne
+ Australian Citizenship required for this role
**What You've Accomplished:**
+ Successful track record working with enterprise clients through enterprise-like sales engagements
+ Experience advising and managing a team of Solutions Consultants
+ Deep technical acumen with strong preference for CRM and BPM experience
+ Delivered POCs and custom demonstrations
+ Provided thought leadership in enterprise technology
**Pega Offers You:**
+ Gartner Analyst acclaimed technology leadership across our categories of products
+ Continuous learning and development opportunities
+ An innovative, inclusive, agile, flexible, and fun work environment
+ Competitive salary, uncapped commission targets and Pega equity, and Health, Salary and Life insurance
+ Hybrid role, Melbourne or Sydney #LI-CS5
Job ID: 22091
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

For Sydney Applicants :
At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan ( for more information.
For Singapore Applicants :
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
+ Bachelor's degree or equivalent practical experience.
+ 15 years of technical or GTM planning experience for a Cloud business in a customer-facing or support role.
+ Experience delivering scaled GTM motions.
Preferred qualifications:
+ Experience with content creation and narrative development.
+ Experience promoting Cloud products.
+ Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
+ Ability to collaborate across organizational boundaries, import or export ideas to achieve organizational goals.
+ Ability to deliver a business and technical presentations to the executives along with excellent presentation skills.
The Google Cloud Platform team helps customers transform and build what's next for their business - all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers - developers, small and large businesses, educational institutions and government agencies - see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
The GTM Practice organization, as part of the Customer Experience organization, is the central global organization that owns the development and activation of go-to-market plans across all product areas for Google Cloud. The Regional GTM Practice is the execution unit of the GTM practice organization, responsible for activating the field against the market opportunities, managing performance feedback loops to accelerate and enable the Go-To-Market organization to deliver on the financial plan. The GTM Public Sector Lead is the leader for the practice area in their region, responsible for the application of the practice area GTM plan.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
+ Orchestrate cross-functional application of the regional Public Sector plan across stakeholder teams such as Enablement, Marketing, Partners, Services etc.
+ Drive field engagement with GTM plays, monitoring adoption through enablement and progress towards financial goals.
+ Track and analyze metrics and Key Performance Indicators for GTM plays, providing insights to regional sales leaders and aligning with Global Practice Leads on performance and necessary adjustments.
+ Conduct quarterly and monthly business reviews, reporting on the progress of GTM initiatives and facilitating a feedback loop.
+ Collaborate with the Global Practice Lead and Regional GTM Practice Leader to refine the GTM plan and strategy, incorporating regional performance insights. Lead collaboration with GTM Growth Leads in each sub-region to implement and enhance the regional GTM plans.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

Description
The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. Partnering with internal teams and leveraging a deep knowledge of our tools and products, you'll craft highly-scalable, flexible, and resilient cloud architectures that address our customers' business problems. As part of our team, you'll have the opportunity to innovate daily and define the future of cloud computing. Come join us in making the impossible, possible.
We are looking for a Solution Architect to join our Public Sector team to help shape and deliver on a strategy to build mind share and broad use of AWS cloud services within our strategic accounts and owning the on-going technical relationship with customers in the Australian Government community.
The AWS Solutions Architecture team works with the Australian Government and AWS partners on architecting innovative solutions for all our stakeholders. Our work can be highly sensitive, time critical focusing on strategic and operational outcomes. We are passionate about supporting our Public Sector community and will go the extra mile to ensure we achieve successful outcomes. We are consistently challenged with unique and diverse requirements that require 'out of the box' thinking supported by deep technical knowledge
The broad responsibilities will include owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad knowledge of how applications and services are constructed using the AWS platform.
The ideal candidate will possess communication skills that allow them to represent Amazon well within a customer's environment and drive discussions with senior personnel, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. They should also have a demonstrated ability to think strategically about business, product, and technical challenges.
Candidates must hold or be able to attain an Australian Government Security Vetting Agency clearance (see job responsibilities
As a Solutions Architect, you'll help your customers plan their successful cloud journey. You'll solve complex, technical challenges so your customers can focus on their business. This includes using your knowledge to craft scalable, flexible, and resilient cloud architectures. You'll drive technical solutions discussions, diving deep into the details with customer teams.
Building relationships to understand our customers and partners is key. As a trusted technical advisor, you'll use your interpersonal skills to influence a variety of stakeholders from technical teams to executives. You'll help ensure their short-term technology decisions are aligned with their long-term goals. Speeding up the adoption of our services will be part of your day to day.
You'll also act as thought leader in the wider community. This includes playing a lead role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won't just be part of an industry movement; you'll be leading it.
As a customer obsessed advisor, you'll also have the chance to shape the direction of our products and services. This is through gathering feedback from customers whilst collaborating with our engineering and service teams.
A day in the life
Want to find out what it's like to be a Solution Architect at AWS? Watch this video ( the team
This role is within the Public Sector Solutions Architecture team, working with public sector customers in the Australian Government, National Security and Defence. As a public sector Senior Solution Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon's services within critical strategic accounts.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 7+ years of IT development or implementation/consulting in the software or Internet industries experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 2+ years of design, implementation, or consulting in applications and infrastructures experience
Preferred Qualifications
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. Partnering with internal teams and leveraging a deep knowledge of our tools and products, you'll craft highly-scalable, flexible, and resilient cloud architectures that address our customers' business problems. As part of our team, you'll have the opportunity to innovate daily and define the future of cloud computing. Come join us in making the impossible, possible.
We are looking for a Senior Solution Architect to join our Public Sector team to help shape and deliver on a strategy to build mind share and broad use of AWS cloud services within our strategic accounts and owning the on-going technical relationship with customers in the Australian Government community.
The AWS Solutions Architecture team works with the Australian Government and AWS partners on architecting innovative solutions for all our stakeholders. Our work can be highly sensitive, time critical focusing on strategic and operational outcomes. We are passionate about supporting our Public Sector community and will go the extra mile to ensure we achieve successful outcomes. We are consistently challenged with unique and diverse requirements that require 'out of the box' thinking supported by deep technical knowledge
The broad responsibilities will include owning the technical engagement and ultimate success around specific implementation projects, and developing a deep expertise in the AWS technologies as well as broad knowledge of how applications and services are constructed using the AWS platform.
The ideal candidate will possess communication skills that allow them to represent Amazon well within a customer's environment and drive discussions with senior personnel, as well as a technical background that enables them to easily interact and give guidance to software developers and architects. They should also have a demonstrated ability to think strategically about business, product, and technical challenges.
Candidates must Hold or be able to attain an Australian Government Security Vetting Agency clearance (see job responsibilities
As a Senior Solutions Architect, you'll help your customers plan their successful cloud journey. You'll solve complex, technical challenges so your customers can focus on their business. This includes using your knowledge to craft scalable, flexible, and resilient cloud architectures. You'll drive technical solutions discussions, diving deep into the details with customer teams.
Building relationships to understand our customers and partners is key. As a trusted technical advisor, you'll use your interpersonal skills to influence a variety of stakeholders from technical teams to executives. You'll help ensure their short-term technology decisions are aligned with their long-term goals. Speeding up the adoption of our services will be part of your day to day.
You'll also act as thought leader in the wider community. This includes playing a lead role in educating, sharing best practices, presenting at events, writing white papers, blogs, and running workshops. You won't just be part of an industry movement; you'll be leading it.
As a customer obsessed advisor, you'll also have the chance to shape the direction of our products and services. This is through gathering feedback from customers whilst collaborating with our engineering and service teams.
A day in the life
Want to find out what it's like to be a Solution Architect at AWS? Watch this video ( the team
This role is within the Public Sector Solutions Architecture team, working with public sector customers in the Australian Government, National Security and Defence. As a public sector Senior Solution Architect within Amazon Web Services (AWS), you will have the opportunity to help shape and deliver on a strategy to build mind share and broad use of Amazon's services within critical strategic accounts.
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 7+ years of infrastructure architecture, database architecture and networking experience
- Can take the lead on a complex technical projects, which may require the participation of other teams to deliver.
Preferred Qualifications
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers
- Can create proof of concepts, demos, and/or scripts from scratch or leveraging reusable components.
- Experience in working with Federal government
- Able to present to technical and business audiences (training, workshops, publications)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Web Services is seeking a dynamic and motivated Account Manager to join our Public Sector team in Sydney. The territory covers a portfolio of Local Government, State Government and Utilities. Amazon is where innovation, risks, and ideas are celebrated. We are builders who try new things and dream big dreams. At AWS, we are continually reinventing the future of cloud computing. We are looking for curious people to be part of our diverse teams of thinkers, testers, and doers. Come join us and work with the latest cloud computing and AI technologies that enable our customers to do more with their technology, and change the world in their respective industries. You will be responsible for developing and managing a sales pipeline, delivering on account strategies, identifying and building relationships with key decision makers, working with internal stakeholders and cross functional teams to create and present compelling solutions that drive great customer outcomes. The ideal candidate will be a self-starter, adaptable, articulate, passionate about creating great customer outcomes, and have an entrepreneurial spirit. AWS is strongly positioned for continued growth based on its wide range of local customer successes stories, relationships, contractual agreements, and a deep and capable partner network. Our innovative new services (including Generative AI), local and global resources help our field teams be successful, but most importantly it's Amazon's culture and customer obsession that sets us apart from other organisations.
#aws-ags-anz
Key job responsibilities
- Work to increasing adoption of AWS cloud services in a defined territory
- Help create and maintain a robust sales pipeline of opportunities in existing accounts as well as driving net new business
- Articulate a compelling value propositions to customers
- Work with AWS partners to manage joint selling opportunities
- Assist customers in identifying use cases for adoption of cloud services
- Develop long-term strategic relationships with key accounts
About the team
We are a collaborative team that treats stakeholders and teammates like customers, and aim to ensure everything we deliver provides the highest value for our customers. We are responsible for building training, authoring best practice enablement content, and disseminating best practices at scale, that directly impact our customers' success as they operate their workloads on AWS.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 3yrs+ account management and/or business development experience in the IT industry
- Experience in enterprise technology and business solutions sales
- Sales experience with a focus on quota-carrying roles
Preferred Qualifications
- Experience selling cloud and or SaaS solutions into government
- Experience working with consulting partners and system integrators
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you a passionate technologist who enjoys collaborating with customers and who can influence and drive innovation in Victoria's education industry?
Amazon Web Services (AWS) is looking for a Senior Solution Architect to work with education industry Public Sector customers to architect cloud-based solutions that transform their organisation.
About the Role
At AWS, customer obsession is in our DNA. As a trusted advisor to your customers, you will articulate their broad AWS cloud strategy and work along side them as they navigate their cloud journey. You will work collaboratively with AWS sales, business development, solutions architecture, support, services and product teams to craft highly scalable, performant and resilient cloud architectures that support the customer's business objectives and accelerate the adoption of AWS services.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
This is a customer facing role, so you must be comfortable speaking and influencing senior stakeholders and be a trusted advisor to both internal and external audiences. You must have experience in architecting classic solutions across a wide variety of platforms and solutions spaces with specific recommendations on topics such as hardware performance, clustering and load balancing, DevOps, HA/DR, networking & data architectures. At AWS, you'll evolve modern architectures based on advanced concepts like AI, Machine Learning, Serverless, NoSQL, IoT and robotics to influence the art of the possible. Couple all that with education industry experience, a baseline knowledge of, or even certification in AWS, and this role is made for you!
In return we provide you the chance to work with some of the smartest minds from around the world who are leading the way in cloud-based architecture design. On a daily basis you will be challenged to think differently, learn more, and build elegant solutions.
#aws-ags-anz
AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
Key job responsibilities
Your broad responsibilities will include: owning the technical engagement and success of specific business initiatives and projects, and expertise in AWS technologies as well as broad experience with how applications and services are constructed using the AWS platform.
- Responsible for the broad AWS cloud strategy within multiple customers, helps the customer articulate and navigate their cloud journey, and is accountable for ensuring tactical activities and point projects are in alignment with the overall technical strategy
- Own technical engagements, and help ensure a timely and successful delivery of value. (Delivery is typically done by AWS consultants and partners)
- Exhibit leadership within a very sophisticated IT landscape and become the trusted adviser to different stakeholders in the customer's organisation's hierarchy, enabling others to become cloud champions
- Be a thought leader and comfortable in speaking in public. Conduct one-to-few and one-to-many knowledge sessions to transfer learnings to AWS customers
- Capture and share best-practice knowledge amongst the AWS architecture community including authoring or contributing to AWS customer-facing publications such as whitepapers and blogs.
- Act as a technical liaison between customers, engineering teams and support
- Demonstrate the "art of the possible" using demonstrations and proof-of-concept code.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
Preferred Qualifications
- 5+ years of infrastructure architecture, database architecture and networking experience
- Knowledge of SAP systems (like SAP Business Suite, S/4HANA, SAP Business Warehouse, SAP HANA, SAP Business Objects, etc.) and their architecture and infrastructure needs
- Experience working with end user or developer communities
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you passionate about shaping the future of public sector customers by paving the way for
innovation through customer advocacy? Do you have the program management and technical acumen to earn trust with customers and project team members alike? Are you a problem solver motivated to foster cloud adoption in alignment with your customer's mission?
Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to come join our
Worldwide Public Sector, (WWPS) Australia New Zealand (ANZ) team to help customers realize
sustained business value by accelerating their cloud transformation journey.
You will have the opportunity to collaborate with customers, sales, solutions architecture and
service teams to deliver technical solutions that solve some of the most complex and challenging technology problems of today. You will work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop schedules.
Working across AWS to apply your technical, business, and program management expertise to solve complex and challenging technology problems for our customers. You will also advise our customers and their executives on what a successful cloud journey looks like and what needs to be done in their environments to support that.
This is a technical role and requires successfully gaining the Solution Architect, Associate certification within the first 6 months of employment. Experience in enterprise technology sales within the national security sector and the ability to maintain appropriate security clearances are essential.
At AWS, we value critical thinking, self-motivation, and the ability to deal with ambiguity. You should bring a cool head, strong technical background, be detail oriented, have excellent problem solving abilities, and be an exemplary communicator. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and love contributing to a team goal. You are encouraged to think big, invent and take ownership on customer challenges.
This position may require 25% - 40% travel dependent on geo and time of year.
Key job responsibilities
Working backwards from the Customer- we dive deep to understand context, vision, and strategic goals to guide and accelerate cloud journeys.
- Working with organizations in all stages of their cloud adoption, Customer Solutions Managers (CSMs) are advocates guiding customers through the value realization, enablement, and governance of their cloud transformation journey.
- Value Realization: You identify and accelerate the customer's realization of value throughout the cloud lifecycle through the adoption of AWS services, AWS partner solutions, AWS best practices, and other.
- Enablement: You help customers achieve organizational cloud readiness, cloud fluency and cloud skills through skills guilds, experience-based accelerators, training partners, and other.
- Governance: You establish and mature operating models / structures to drive scale and long-term success through the application of AWS frameworks and mechanisms.
A day in the life
Empowered by an inclusive environment, work/life harmony, and career advancement, you are a member of a global community of Customer Solutions Managers (CSM) delivering cloud solutions for our customers.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Diverse Experiences
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Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Principal Account Executive - State Government/Public Sector
Job Category: Sales
Location: Australia - Sydney
**Meet Our Team:**
We are hiring a second role to join our disruptive evolution of the software industry as a Strategic Account Executive within our national State Government Team in Sydney.
Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer centric.
**Picture Yourself at Pega:**
You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business. You will work closely with your clients in State Government Departments delivering Pega innovative software which crushes business complexity by streamlining service to boosting efficiencies, allowing the Public Sector to make better decisions and get work done with real-time AI and intelligent automation all critical for the NSW, VIC and QLD Government's Digital Transformation agenda.
**What You'll Do at Pega:**
+ Penetrate new departments (new logo) and radiate new business within existing customer base in assigned State Government territory.
+ Leverage industry and product knowledge to share insights about how a client can maximize license to drive business benefits
+ Continuously build and maintain a strong pipeline of sales activity through prospecting.
+ Strong sales skills are critical in terms of forecasting, executive presentations, and strategic planning.
+ Develop a trusted advisor relationship with multiple stakeholders across the clients inside State Gov / Public Sector Departments
+ Work with Pega's strong Ecosystem to jointly generate Pega value propositions to take to Government.
+ To be a strong team player inside a state government team contributing with strategy, insights and quota success.
+ Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to serve citizens
+ Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods
+ Work with Pega's partners to generate Pega value propositions
**Who You Are:**
A motivated enterprise software sales executive, driven to add value to your clients and their business process automation strategies. You are able to push the customer's thinking to quickly gain credibility, build a strong relationship and contribute to the success of our clients and Pega. (note - This role requires you to be based in Sydney and have exisiting full Australian work rights)
**What You've Accomplished:**
+ 10+ years of direct enterprise software sales experience
+ Have had a client focus on **State Government** in recent years with a strong history in Public Sector and State government sales
+ Stable and progressive history of quota achievement
+ Solid foundation in account management, radiation and pipelining
+ Useful to have knowledge of BPA, DPA, RPA, CRM and Case Management enterprise software solutions
+ Experience working with large partner organizations and the ecosystem
+ Prior participation in a formal sales training and developed a strong sales process
+ Track record of challenging and improving a customer's way of doing business
+ Outstanding presenter
**Pega Offers You:**
+ Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market
+ The world's most innovative organizations as reference-able clients
+ Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries
+ Competitive salary, uncapped commission targets and Pega equity, and Health, Salary and Life insurance
+ Sydney based Hybrid role (3 days clients / office mix) #LI-CS5
Job ID: 21827
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

Account Executive - QLD State Government / Public Sector
Job Category: Sales
Location: Australia - Brisbane - Remote
**Meet Our Team:**
We are hiring a second role to join our disruptive evolution of the software industry as a Strategic Account Executive within our national State Government Team as our QLD AE in Brisbane.
Every business/industry/company is looking to modernize the way they work. As the recognized industry leader in strategic business applications, according to analysts such as Forrester and Gartner, we challenge companies to rethink the way they do business and empower them to become more efficient, smarter, and most importantly customer centric.
**Picture Yourself at Pega:**
You will be a thought leader, a true partner and a collaborator with clients seeking to reinvent the way they do business. You will work closely with your clients in State Government Departments delivering Pega innovative software which crushes business complexity by streamlining service to boosting efficiencies, allowing the Public Sector to make better decisions and get work done with real-time AI and intelligent automation all critical for the NSW, VIC and QLD Government's Digital Transformation agenda.
**What You'll Do at Pega:**
+ Penetrate new departments (new logo) and radiate new business within existing customer base in assigned State Government territory.
+ Leverage industry and product knowledge to share insights about how a client can maximize license to drive business benefits
+ Continuously build and maintain a strong pipeline of sales activity through prospecting.
+ Strong sales skills are critical in terms of forecasting, executive presentations, and strategic planning.
+ Develop a trusted advisor relationship with multiple stakeholders across the clients inside State Gov / Public Sector Departments
+ Work with Pega's strong Ecosystem to jointly generate Pega value propositions to take to Government.
+ To be a strong team player inside a state government team contributing with strategy, insights and quota success.
+ Provide insight to the customer as the basis of the commercial conversation, teaching customers something new/valuable about how to serve citizens
+ Continuously build and maintain a pipeline of sales activity through prospecting and pipelining using a variety of methods
+ Work with Pega's partners to generate Pega value propositions
**Who You Are:**
A motivated enterprise software sales executive, driven to add value to your clients and their business process automation strategies. You are able to push the customer's thinking to quickly gain credibility, build a strong relationship and contribute to the success of our clients and Pega. (note - This role requires you to be based in Brisbane Queensland and have exisiting full Australian work rights)
**What You've Accomplished:**
+ 10+ years of direct enterprise software sales experience
+ Have had a client focus on **State Government** in recent years with a strong history in Public Sector and State government sales
+ Stable and progressive history of quota achievement
+ Solid foundation in account management, radiation and pipelining
+ Useful to have knowledge of BPA, DPA, RPA, CRM and Case Management enterprise software solutions
+ Experience working with large partner organizations and the ecosystem
+ Prior participation in a formal sales training and developed a strong sales process
+ Track record of challenging and improving a customer's way of doing business
+ Outstanding presenter
**Pega Offers You:**
+ Gartner and Forrester Analyst acclaimed technology leadership in a massive emerging market
+ The world's most innovative organizations as reference-able clients
+ Fast-paced, exciting, collaborative, and rewarding sales environment within innovative industries
+ Competitive salary, uncapped commission targets and Pega equity Health and Life insurance
+ QLD based Hybrid role (3 days clients / office mix) #LI-CS5
Job ID: 22252
**AI in Action -** Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
**Culture -** At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
**Export Compliance -** For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
**Accommodations -** If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process,or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.