5 Safety Training jobs in Australia
Compliance Program Manager (JAPAC Safety Compliance)
Oracle
Posted 1 day ago
Job Viewed
Job Description
**Job Description**
**The Org: Oracle Cloud Infrastructure (OCI)**
The Oracle Data Center Organization is growing rapidly. The OCI footprint has grown over 400% in the last 2 years and is on track to exceed that growth trend in the next 2 years. The OCI organization is the physical infrastructure support team that provides operational, logistical and compliance support for Oracle Data Center's globally.
**The Team: Program Management, Audit, Security & Safety Team (PASS)**
PASS is embedded in the Data Center Engineering team within OCI. The PASS team operates at a global scale supporting all stages of the data center lifecycle from market selection through build to operations and ultimately, decommission. PASS is responsible for overseeing and managing compliance throughout the entire data center lifecycle.
**The Role - Compliance Program Manager**
We are seeking a highly motivated individual to join our team as a Compliance Program Manager, specializing in data center operations. You will work in our Safety Compliance Service Team supporting compliance service coordination with our partner team of Environment, Health, & Safety experts.
As a Compliance Program Manager, you will collaborate closely with stakeholders to deliver compliance services including the facilitation of compliance assessments, stakeholder/partner engagement and continuous monitoring. You will work among diverse groups with varying priorities and work methodologies in different geographic locations? Your exceptional interpersonal and communication skills will be crucial in connecting individuals and fostering collaborative efforts.
You will play a pivotal role in providing service support, continuous monitoring, and compliance assessment to our stakeholders and customers within Oracle. As a PASS team member, you will be the interface between our corporate and governance partners and the operations team, ensuring clarity of compliance requirements and validating compliance levels. This will involve educating team members and stakeholders on safety best practices, raising awareness about potential risks, and offering guidance to enhance overall compliance, security & safety measures.
The ideal candidate for this position is proactive, driven, and results oriented?We are looking for someone who thrives on identifying program gaps and enabling the best, most user-friendly solutions for our internal and external customers?You should thrive in a fast-paced environment and possess strong problem-solving abilities. Your ability to effectively collaborate with remote teams and provide educational support will be essential in ensuring compliance and maintaining a safe working environment within our data centers.
**Desired Skills & Experience**
· 5-8 years of Program Management experience **facilitating service management and/or coordination** .
· General compliance knowledge and experience supporting compliance assessments and facilitation.
· Working **knowledge of health and safety** regulatory requirements.
· Ideal candidate will have working knowledge of data center construction and operation.
· Ability to work with diverse groups across multiple time zones and countries.
· Working knowledge of Jira and Confluence preferred.
· Experience in **ticket management** and support facilitation.
· Proficient in MS Office Tool
· Project and **relationship management** skills.
· Demonstrated proficiency in risk management and change management processes, with the ability to identify potential impacts, develop mitigation strategies, and guide teams through organizational or operational transitions effectively
· Be comfortable operating in ambiguity, rapid change, and possess strong critical thinking skills which drives standardization.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
**The Org: Oracle Cloud Infrastructure (OCI)**
The Oracle Data Center Organization is growing rapidly. The OCI footprint has grown over 400% in the last 2 years and is on track to exceed that growth trend in the next 2 years. The OCI organization is the physical infrastructure support team that provides operational, logistical and compliance support for Oracle Data Center's globally.
**The Team: Program Management, Audit, Security & Safety Team (PASS)**
PASS is embedded in the Data Center Engineering team within OCI. The PASS team operates at a global scale supporting all stages of the data center lifecycle from market selection through build to operations and ultimately, decommission. PASS is responsible for overseeing and managing compliance throughout the entire data center lifecycle.
**The Role - Compliance Program Manager**
We are seeking a highly motivated individual to join our team as a Compliance Program Manager, specializing in data center operations. You will work in our Safety Compliance Service Team supporting compliance service coordination with our partner team of Environment, Health, & Safety experts.
As a Compliance Program Manager, you will collaborate closely with stakeholders to deliver compliance services including the facilitation of compliance assessments, stakeholder/partner engagement and continuous monitoring. You will work among diverse groups with varying priorities and work methodologies in different geographic locations? Your exceptional interpersonal and communication skills will be crucial in connecting individuals and fostering collaborative efforts.
You will play a pivotal role in providing service support, continuous monitoring, and compliance assessment to our stakeholders and customers within Oracle. As a PASS team member, you will be the interface between our corporate and governance partners and the operations team, ensuring clarity of compliance requirements and validating compliance levels. This will involve educating team members and stakeholders on safety best practices, raising awareness about potential risks, and offering guidance to enhance overall compliance, security & safety measures.
The ideal candidate for this position is proactive, driven, and results oriented?We are looking for someone who thrives on identifying program gaps and enabling the best, most user-friendly solutions for our internal and external customers?You should thrive in a fast-paced environment and possess strong problem-solving abilities. Your ability to effectively collaborate with remote teams and provide educational support will be essential in ensuring compliance and maintaining a safe working environment within our data centers.
**Desired Skills & Experience**
· 5-8 years of Program Management experience **facilitating service management and/or coordination** .
· General compliance knowledge and experience supporting compliance assessments and facilitation.
· Working **knowledge of health and safety** regulatory requirements.
· Ideal candidate will have working knowledge of data center construction and operation.
· Ability to work with diverse groups across multiple time zones and countries.
· Working knowledge of Jira and Confluence preferred.
· Experience in **ticket management** and support facilitation.
· Proficient in MS Office Tool
· Project and **relationship management** skills.
· Demonstrated proficiency in risk management and change management processes, with the ability to identify potential impacts, develop mitigation strategies, and guide teams through organizational or operational transitions effectively
· Be comfortable operating in ambiguity, rapid change, and possess strong critical thinking skills which drives standardization.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
This advertiser has chosen not to accept applicants from your region.
0
Technical Support & Training Specialist
Melbourne, Victoria
The Toro Company
Posted 1 day ago
Job Viewed
Job Description
Toro is seeking a Technical Support & Training Specialist to join our team in this newly created role. As a key member of the National Support & Training team, you will be responsible for delivering comprehensive technical support and training to our internal and external stakeholders. Your role will be varied and will include providing technical support to internal and external customers together with developing and implementing training programs that cover the full range of Toro equipment, ensuring that our service teams, sales teams, and dealer networks are well-equipped with the knowledge they need to succeed. The focus of this role includes a wide range of systems from common turf equipment, including electrical, hydraulic, mechanical, and cutting unit technology, to more advanced topics such as Tier 4 engine controls, alternative power sources, autonomous systems, and software solutions.
What will you do?
+ Provide a high level of diagnostics skills and troubleshooting guidance and support for the repair of major systems such as Tier 4 diesel, EFI gasoline, hybrid/alternative power, all electric power, hydrostatic transmissions, hydraulic systems and sprayers.
+ Undertake technical support through various mediums including but not limited to in-person, over the phone, video link and any other format within Toro's technical support scope.
+ Provide guidance on and at times performing varied mechanical work involved in repair, maintenance and servicing of Toro equipment range
+ Conduct in-person and virtual training sessions for internal/external stakeholders covering specific content related to Toro products, services and processes.
+ Develop new and evaluate existing instructional content.
+ Attend regional customers events as a technical support specialist for Toro products.
+ Travel nationally to deliver training and support internal and external customers.
What do you need?
+ Cert III in Mobile Plant or equivalent field (required).
+ Cert IV in Training & Assessment and Cert III in Automotive Electrical or equivalent field are desired.
+ Experience with developing training with Microsoft PowerPoint.
+ Experience with LMS platforms such as Absorb (desired).
+ Proven experience in public speaking and/or teaching in a classroom environment with the ability to connect with the audience and hold their attention.
+ Proven computer skills and proficient with Microsoft Office Suite (PowerPoint, Excel, Outlook).
+ Demonstrated ability in diagnosing faults in Toro equipment and/or a minimum of 5 years' experience in a related industry.
+ Technical troubleshooting mindset and problem solving ability.
+ Ability to interpret electrical and hydraulic schematics.
+ Demonstrated experience in the maintenance and repair of various types of turf equipment, golf course equipment and plant equipment.
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers.
+ Hold a valid Australian Motor Vehicle License.
+ Hold a valid Australian passport or ability to obtain / Ability to obtain visa for United States of America.
Who are we?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
To apply
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page.
Only shortlisted candidates will be contacted.
What will you do?
+ Provide a high level of diagnostics skills and troubleshooting guidance and support for the repair of major systems such as Tier 4 diesel, EFI gasoline, hybrid/alternative power, all electric power, hydrostatic transmissions, hydraulic systems and sprayers.
+ Undertake technical support through various mediums including but not limited to in-person, over the phone, video link and any other format within Toro's technical support scope.
+ Provide guidance on and at times performing varied mechanical work involved in repair, maintenance and servicing of Toro equipment range
+ Conduct in-person and virtual training sessions for internal/external stakeholders covering specific content related to Toro products, services and processes.
+ Develop new and evaluate existing instructional content.
+ Attend regional customers events as a technical support specialist for Toro products.
+ Travel nationally to deliver training and support internal and external customers.
What do you need?
+ Cert III in Mobile Plant or equivalent field (required).
+ Cert IV in Training & Assessment and Cert III in Automotive Electrical or equivalent field are desired.
+ Experience with developing training with Microsoft PowerPoint.
+ Experience with LMS platforms such as Absorb (desired).
+ Proven experience in public speaking and/or teaching in a classroom environment with the ability to connect with the audience and hold their attention.
+ Proven computer skills and proficient with Microsoft Office Suite (PowerPoint, Excel, Outlook).
+ Demonstrated ability in diagnosing faults in Toro equipment and/or a minimum of 5 years' experience in a related industry.
+ Technical troubleshooting mindset and problem solving ability.
+ Ability to interpret electrical and hydraulic schematics.
+ Demonstrated experience in the maintenance and repair of various types of turf equipment, golf course equipment and plant equipment.
+ Strong interpersonal and communication skills and the ability to establish effective business relationships with internal and external customers.
+ Hold a valid Australian Motor Vehicle License.
+ Hold a valid Australian passport or ability to obtain / Ability to obtain visa for United States of America.
Who are we?
Toro is a leading worldwide provider of innovative solutions for the outdoor environment including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals. Where people and performance are valued equally. Where ethics are a way of life. Where relationships thrive on trust and respect.
To apply
Please note that we commence shortlisting candidates as soon as possible and as such early submission of your application is encouraged to ensure you don't miss out on this great opportunity.
Should you wish to join a market leading company with strong 'People Values' and believe you have the necessary skills to succeed please apply to the Human Resources department via our careers page.
Only shortlisted candidates will be contacted.
This advertiser has chosen not to accept applicants from your region.
1
Customer Success Consultant - Training Specialist QLD
Brisbane, Queensland
RELX INC
Posted 1 day ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
2
Customer Success Consultant - Training Specialist QLD
Melbourne, Victoria
RELX INC
Posted 1 day ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
This advertiser has chosen not to accept applicants from your region.
3
Customer Success Consultant - Training Specialist QLD
Western Australia, Western Australia
RELX INC
Posted 1 day ago
Job Viewed
Job Description
Strong understanding of Australian Legal landscape
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Demonstrated customer success background with training delivery skills
About our Team
LexisNexis is a global organization that provides world-class content and leading-edge technology and software tools. Our objective is to enable customers to quickly find the answers they are searching for and to advance the rule of law.
About the Role
At LexisNexis, as a Customer Success Consultant, you will engage with clients to deliver training and implement effective solutions. These clients include corporate, law firms, barristers, and government departments. Your role will also involve identifying opportunities and building relationships with stakeholders. Additionally, you will be responsible for training customers under your responsibility.
Reporting to our Head of Customer Success, this is a permanent full-time opportunity to be based either Melbourne, Brisbane or Perth with hybrid working available.
Responsibilities
+ Delivering a minimum of 40 training hours per month and maintain accurate records
+ Planning learning activities to cover the client base and minimize cancellations
+ Identifying opportunities for new sales to fulfill client needs
+ Enhancing clients' knowledge of our products and drive usage
+ Building effective relationships with individual users and key stakeholders
+ Defining client learning needs and plan and implement effective training solutions
Requirements
+ Law degree or possess good understanding of Legal landscape. Open to Law graduates who are seeking alternative career.
+ Experience in customer success or customer relationship preferably within Legal industry
+ Experience in training delivery and using platforms like eLearning
+ Identify opportunities while building solid relationships with customers and stakeholders
+ Possess exceptional communication and presentation skills
+ Understand Boolean and free text search principles
+ Be authorized to legally work in Australia
+ Liaise with a range of management and staff levels, particularly with Sales departments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:- Discounted Health plan rate and Optical Assistance- Life assurance and income protection- Option to buy additional Annual Leave days- Employee Assistance Program- Flexible working arrangements- Benefits for you and your family- Access to learning and development resourcesYour recruiter will advise you on the full benefits package for your location
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
are looking to fill this role as soon as possible - apply now to be considered.
Thank you for your interest.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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