17 Server Administrator jobs in Australia

Overview SOSi seeks a Network Administrator to join our team at Canberra, AUS. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Pacific theater. We tackle challenging technical problems critical to enabling USINDOPACOM's realization of time sensitive C2 strategies. Essential Job Duties As a Network Administrator at SOSi, you will work within the Network Operations team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring, maintaining, and ensuring network availability, all while adhering to DoD regulations. You will be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices. Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network, while following established Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) when necessary. Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment. Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data. Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access. Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services. Reviews and troubleshoots network transport and protocol related issues. Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains. Participates in project coordination alongside the project management team to ensure successful project execution. Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions. Diligently follows guidance and direction from the Network Operations Lead, Deputy, and Operations Manager, adhering to established standards and procedures for network administration. Participates in related solution technologies and special projects, as required. Minimum Requirements Active in-scope TOP SECRET clearance with SCI eligibility. Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration. DoD 8570 IAT-II compliant (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) Obtain Cisco Certified Network Associate (CCNA) within 6 months of hire. Strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs). Strong problem-solving skills and the ability to troubleshoot network issues. Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers. Able to support 24/7 operations (including support to exercises), when necessary. Able to follow instructions and work both independently and in a (distributed) team environment. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL). Familiarity with Department of Defense (DoD) protocols and procedures. Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments. Knowledge of Forcepoint, Juniper, and other network technologies. Proficient in Help Desk and software applications (Jira, Service Now, Remedy). Awareness of Command and Control (C2) applications. Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning) Customer-service oriented with a willingness to participate and assist. Work Environment Fast-paced and deadline-oriented work environment Potential for non-traditional working hours, including consecutive nights and weekends Occasional travel to locations within the supported Area-of-Responsibility (AOR) Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

Overview SOS International LLC (SOSi) seeks a Network Administrator to join our team at Canberra, AUS. As a Network Administrator, you'll play a vital role in maintaining and supporting network operation, maintenance, and security, ensuring DoD compliance. Our team, based in Honolulu, Hawaii, creates, manages, and supports IT solutions for USINDOPACOM, its mission, and its 5,000+ customers throughout the Pacific theater. We tackle challenging technical problems critical to enabling USINDOPACOM's realization of time sensitive C2 strategies. Essential Job Duties As a Network Administrator at SOS International LLC, you will work within the Network Operations team to provide essential support within the USINDOPACOM Area-of-Responsibility (AOR). Your role includes monitoring, maintaining, and ensuring network availability, all while adhering to DoD regulations. You will be responsible for managing various network components, including LAN, BAN, WAN, telecommunications/transport protocols, Unified Communications/VoIP/Video Teleconferencing (VTC), WAN accelerators, load-balancers, firewalls, and cryptographic devices. Configures and maintains Cisco routers, switches, Adaptive Security Appliances (ASAs), Taclane encryption devices, and Cisco Voice over IP (VoIP) systems to support efficient data flow within the network, while following established Standard Operating Procedures (SOPs) and Tactics, Techniques, and Procedures (TTPs) when necessary. Supports and troubleshoots External Border Gateway Protocol (eBGP) routing within a Palo Alto environment. Implements and provides oversight of Commercial Solutions for Classified (CSfC) and Taclane encryption methods to protect sensitive data. Provides essential support in the maintenance of VDI environments, ensuring efficient and secure user access. Manages Cisco Unified Communications Manager (CUCM), Video Teleconferencing systems (VTC)s, and other Cisco VoIP systems to ensure reliable communication services. Reviews and troubleshoots network transport and protocol related issues. Collaborates with the Cross-Domain Solutions team to facilitate secure information sharing across security domains. Participates in project coordination alongside the project management team to ensure successful project execution. Liaises with POCs and customers to understand their network needs and assists in providing appropriate solutions. Diligently follows guidance and direction from the Network Operations Lead, Deputy, and Operations Manager, adhering to established standards and procedures for network administration. Participates in related solution technologies and special projects, as required. Minimum Requirements Active in-scope TOP SECRET clearance with SCI eligibility. DoD 8570 IAT-II compliant (CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP) Bachelor's Degree in IT, Networking, or similar, and 4 years of related experience or 8+ years of experience in network administration, to obtain Cisco Certified Network Associate (CCNA) within 6 months. Strong knowledge in Cisco routers, switches, ASA, Palo Alto firewalls, CSfC, Taclane encryption methods, VDI environments, Cross-Domain Solutions, CUCM, and VTCs. Knowledge of network security best practices and compliance standards including government Secure Technical Implementation Guidelines (STIGs). Strong problem-solving skills and the ability to troubleshoot network issues. Ability to work in a fast-paced environment, adapt to changing network requirements, and effectively communicate with POCs and customers. Able to support 24/7 operations (including support to exercises), when necessary. Able to follow instructions and work both independently and in a (distributed) team environment. Preferred Qualifications Cisco Certified Network Associate (CCNA) certification. Relevant IT certifications, particularly related to Cisco and network security (e.g., Cisco, Palo Alto, ITIL). Familiarity with Department of Defense (DoD) protocols and procedures. Experience with virtual infrastructure, VDI/thin-client, and VoIP deployments. Knowledge of Forcepoint, Juniper, and other network technologies. Proficient in Help Desk and software applications (Jira, Service Now, Remedy). Awareness of Command and Control (C2) applications. Experience in ITIL framework and best practices (e.g., Change Management, Configuration Management, Incident Management, Capacity Planning). Customer-service oriented with a willingness to participate and assist. Work Environment Fast-paced and deadline-oriented work environment Potential for non-traditional working hours, including consecutive nights and weekends Occasional travel to locations within the supported Area-of-Responsibility (AOR). Working at SOSi All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

Title:
Network Administrator
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a resourceful and skilled Network Administrator with a passion for ensuring secure, reliable, and high-performing network infrastructure. With expertise in configuring, monitoring, and troubleshooting network systems, you excel at maintaining seamless connectivity across complex environments. Your knowledge of networking protocols, hardware, and software, combined with a proactive approach to problem-solving, makes you a critical contributor to operational success.
At KBR, you bring technical expertise, a commitment to excellence, and a focus on delivering innovative solutions that keep systems running efficiently. Known for your ability to diagnose and resolve network issues quickly, you thrive in fast-paced settings where adaptability and teamwork are key. Your dedication to security, optimization, and continuous improvement aligns with KBR's mission to deliver dependable and forward-thinking IT solutions.
What You'll DoIn the role of Network Administrator, your duties will include:
+ Maintain, install, upgrade and configure data systems.
+ Administer operating systems and maintain basic security and recovery procedures such as scheduling and backups.
+ Perform assignments requiring experience and knowledge of standard concepts within their field.
+ Display core job competencies by analyzing possible solutions using standard procedures while developing advanced skills.
+ Manage multiple IT vendors to ensure completion of IT projects in a timely manner.
+ Perform other duties as assigned.
Requirements:
+ Must be an Australian citizen
+ Must Possess an active AUS PV Clearance.
+ Minimum of an Associates degree in Computer Science or a related field required; Bachelor's degree is preferred.
+ Minimum of five years of directly related technical, professional experience required.
+ Requires knowledge and understanding of TCP/IP networking principals in a Microsoft Environment to include network topologies and transmission media
+ Possess a current Security+ Certification
+ Provides technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
+ Familiarity with networking concepts, including TCP/IP, DNS, and VPN troubleshooting.
+ Experience with IT support tools, ticketing systems, and remote desktop applications.
+ Experience in an enterprise IT environment or supporting large-scale systems.
+ Excellent problem-solving and analytical skills.
+ Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
+ Excellent analytical and organizational skills with the ability to plan and achieve a variety of tasks. Able to set priorities and deal with a number of issues and deadlines concurrently.
+ Ability to work independently and manage multiple tasks in a fast-paced environment.
+ Commitment to maintaining confidentiality and following security protocols.
Desired Qualifications:
+ Certifications in disciplines such as Cisco CCNA, CompTIA Network+ or Microsoft certifications in Windows Server and Windows Client.
This role will be located in Alice Springs. This position is expected to be onsite 100%.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Network/Systems Administrator
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular-Long Term Assignment
Percentage of Travel Required: Up to 10%
Type of Travel: Local
* * *
**The Opportunity:**
Looking for Network/Hardware technician with great communication skills that will be responsible for collection of incident information through customer conversation, and self-service support tools. Tracks incidents and requests from identification through resolution ensuring a quality end-to-end customer experience. Conducts initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components. Communicates promptly on progress. Engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. Executes against established Service Level Agreements (SLA). Documents resolutions and updates self-help and staff knowledge bases. Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.
**Shift work in Australia!**
**Responsibilities:**
+ Provide Information Technology (IT) support through the performance of on-site product/solution installation, sustainment, and resolution.
+ Oversee and/or perform any necessary diagnoses, troubleshooting, service, and repair of IT equipment and systems.
+ Provide direct customer service touch labor for assessment, diagnosis, and resolution of identified issues.
+ Instruct customers in the operation and maintenance of the provided solution and interprets customers' needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of site/field support and is not limited to systems hardware, software, network, and other technical infrastructure components.
+ Collaborate directly with the TIER 1 provider as necessary.
+ Analyze, administer, maintain, and manage the performance of the overall suite of legacy equipment that includes but is not limited to voice, video, workstations, servers, networks, monitors, peripherals, software, and other related equipment.
+ Maintain all configuration documentation for assigned infrastructure.
+ Evaluate hardware in direct coordination with the TIER 1 provider, end users, stakeholders, and other Government personnel as appropriate.
+ Participate in the development and implementation of standards and procedures.
+ Maintain network security protocol and ensures compliance with security policies and procedures.
+ Participate and may lead aspects of installs, moves, changes, adds, and deletes (IMACDs) in coordination with stakeholders.
+ Interface with vendors as appropriate to ensure optimal resolution during problems, issues, outages, and/or periods of reduced performance.
+ Help to develop testing strategies and document results.
+ Provide advice and training to end-users.
+ Troubleshoot and resolve complex problems.
+ May provide work leadership to less-experienced personnel.
+ Maintain current knowledge of relevant hardware and software applications as assigned.
+ Participate in special projects as assigned.
**Qualifications:**
_Required:_
+ Active TS/SCI with Polygraph.
+ Must be able to obtain Security Plus certification within 90 days.
+ Lift 30-50 lbs on a repeated basis.
+ Ability to stand for long periods of time while working with Network Hardware.
+ Bachelor's Degree in the Information Technology (IT) field or related discipline, or the equivalent combination of education, technical certification, and/or training to include work experience.
+ 4-7 years of directly related experience in support to IT equipment (e.g., Hardware, Networks, etc.).
-
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$64,700 - $135,700
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU-TSPV (Positive Vetting)
TRAVEL: Yes, 25% of the Time
**Description**
We're building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we're on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine, our close-knit 800 strong team is busy delivering World-leading solutions to safeguard Australia's future. And, together, we're growing a business where everyone contributes, and everyone matters.
Northrop Grumman's MQ-4C Triton Unmanned Aircraft System (UAS) provides real-time intelligence, surveillance, and reconnaissance (ISR) over vast ocean and coastal regions. The aircraft can fly for more than 24 hours at a time, at an altitude above 55,000 feet and an operational range of 8,200 nautical miles.
As Northrop Grumman Australia prepares for the arrival of the Triton UAS, we are setting up and proactively recruiting to ensure a seamless and coordinated entry into service. One of the key roles identified in this strategy is the role of **Systems Administrator** based out of **RAAF Base Tindal** . Some travel to the RAAF Base Edinburgh, South Australia may be required on occasion.
**Your role:**
As a key member of the program team, you will be crucial to maintaining continuous operation of multi-user computer systems across the Triton Forward Operating Base and Main Operating Base Mission Control Systems and Mission Systems Trainer. Working closely with a broad stakeholder group, you will play a vital role towards meeting operational requirements for this critical Defence capability.
**About you:**
You are a seasoned Systems Administrator with experience working on projects within highly classified environments. Technically, you have an appropriate relevant qualification and proven experience with Microsoft Windows technologies (server, desktop and applications). It will be advantageous if you have experience working with VMWare and Cisco Networks.
This position required a Top-Secret Positive Vetting (TSPV) clearance. You must either currently hold or be eligible to hold this level clearance.
**What's in it for you:**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Options for flexible & hybrid work including 9 day fortnight
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer Leave
+ Health & Wellbeing program
+ Employee Assistance Program
+ Relocation Assistance available
Defining Possible means something different to each one of us. What's Your Possible?
Doing the Right Thing and Sharing Success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters and we proudly encourage individuals from all backgrounds and all abilities to apply to join our diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are welcome and encouraged to apply.
**Note:** As a Defence security clearance (TSPV) is required for this role, you will need to be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, so your nationality may be a factor in determining your suitability for this role.

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes
RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: AU-TSPV (Positive Vetting)
TRAVEL: Yes, 25% of the Time
**Description**
We're building a reputation as the place to be in Defence. With strong local management, sound investment and a fresh approach, we're on an exciting trajectory and building unique capability. Leveraging the kind of leading-edge US capabilities and technology most can only imagine, our close-knit 800 strong team is busy delivering World-leading solutions to safeguard Australia's future. And, together, we're growing a business where everyone contributes, and everyone matters.
Northrop Grumman's MQ-4C Triton Unmanned Aircraft System (UAS) provides real-time intelligence, surveillance, and reconnaissance (ISR) over vast ocean and coastal regions. The aircraft can fly for more than 24 hours at a time, at an altitude above 55,000 feet and an operational range of 8,200 nautical miles.
As Northrop Grumman Australia prepares for the arrival of the Triton UAS, we are setting up and proactively recruiting to ensure a seamless and coordinated entry into service. One of the key roles identified in this strategy is the role of **Systems Administrator** based out of **RAAF Base Edinburgh** . Some travel to the Forward Operating Base at RAAF Base Tindal, Northern Territory may be required on occasion.
**Your role:**
As a key member of the program team, you will be crucial to maintaining continuous operation of multi-user computer systems across the Triton Forward Operating Base and Main Operating Base Mission Control Systems and Mission Systems Trainer. Working closely with a broad stakeholder group, you will play a vital role towards meeting operational requirements for this critical Defence capability.
**About you:**
You are a seasoned Systems Administrator with experience working on projects within highly classified environments. Technically, you have an appropriate relevant qualification and proven experience with Microsoft Windows technologies (server, desktop and applications). It will be advantageous if you have experience working with VMWare and Cisco Networks.
This position required a Top-Secret Positive Vetting (TSPV) clearance. You must either currently hold or be eligible to hold this level clearance.
**What's in it for you:**
Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.
+ Professional Development - further education, leadership development, professional industry memberships and unlimited access to a range of online training
+ Options for flexible & hybrid work including 9 day fortnight
+ Purchased annual leave
+ Salary packaging including novated car leases
+ Generous paid parental leave
+ Volunteer Leave
+ Health & Wellbeing program
+ Employee Assistance Program
+ Relocation Assistance available
Defining Possible means something different to each one of us. What's Your Possible?
Doing the Right Thing and Sharing Success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters and we proudly encourage individuals from all backgrounds and all abilities to apply to join our diverse and inclusive workforce. Aboriginal and Torres Strait Islander people are welcome and encouraged to apply.
**Note:** As a Defence security clearance (TSPV) is required for this role, you will need to be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, so your nationality may be a factor in determining your suitability for this role.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D5264
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-LOCATION-2D3-2D19002
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

**Description**
+ Support a 24x7 operation - team works a 12-hour, rotating shift pattern.
+ The successful applicant will have to be an Australian Citizen and hold an active TSPV Security Clearance Support for **relocation to Alice Springs, NT.**
+ Leidos is a great place to work. Learn more about our culture and benefits by visiting us here: Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life.Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
Leidos supports systems used at the Joint Defence Facility in Alice Springs. In conjunction with Leidos colleagues and the customer, key responsibilities include (but are not limited to):
+ Research problems by accessing internal and external knowledge databases.
+ Perform hardware troubleshooting, repair, replacement and incident resolution.
+ Plan and coordinate maintenance activities. Perform upgrades and support the transition and acceptance of new and modified systems.
+ Communicate with customers to fully understand the incident, service request or problem.
+ Monitor, review, update, and dispose of ServiceNow/HelpNow system tickets assigned to the program per the required Performance Requirements Standards and level of information details.
**What You'll Bring to Make an Impact**
+ Equivalent tertiary education and experience in responsibilities outlined above.
+ Working knowledge of ServiceNow/HelpNow (or similar applications).
+ CISSP certificate or equivalent.
We're most interested in your strengths, what you want to learn and how far you want to go.
**This role requires the successful applicant to be an Australian Citizen and hold an active TSPV security clearance.**
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal-opportunity organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network,Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1 virtual interview, 1 face to face & background checks.
+ Applicants must also meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances, this can limit persons who hold dual nationality, permanent residency, or are former nationals of certain countries, as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team at if you'd like to discuss any additional support during your application or throughout the recruitment process.
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00155298-OTHLOC-PL-2D3331
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.