64 Service Industry jobs in Australia
Food Service Assistant
Alice Springs, Northern Territory
KBR
Posted 10 days ago
Job Viewed
Job Description
Title:
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Food Service Assistant
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award.
Who We AreKBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community, NASA and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity. KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.
The Mission AheadThis role is with KBR's Government Solutions U.S. division. At KBR Government Solutions, we don't just envision a world that's safer, more secure, and sustainable - we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.
Who You AreYou're a dedicated and detail-oriented Food Service Assistant with a passion for delivering high-quality food service and ensuring a positive dining experience. With hands-on experience in food preparation, customer service, and kitchen organization, you thrive in a fast-paced environment and excel at maintaining cleanliness and order. Your strong communication skills, attention to detail, and ability to work effectively in teams make you a reliable and supportive member of any food service team.
At KBR, you bring a strong work ethic and a commitment to providing excellent food service while maintaining a clean and organized work area. Known for your ability to multitask and follow food safety standards, you contribute to the smooth operation of the food service department. Your dedication to customer satisfaction and team collaboration aligns with KBR's mission to deliver dependable solutions that enhance everyday operations.
What You'll DoIn the role of Food Service Assistant, your duties will include:
+ Food Preparation - Prepare ingredients by chopping, slicing, marinating, and ensuring proper portioning for recipes.
+ Cooking - Cook food according to restaurant or kitchen standards, following recipes to ensure consistency and taste.
+ Maintain Cleanliness - Ensure the cleanliness of the kitchen, cooking equipment, and utensils. Follow sanitation and food safety standards.
+ Menu Knowledge - Be familiar with the menu, ingredients, and cooking methods to effectively prepare and present dishes.
+ Quality Control - Monitor the quality of ingredients and finished dishes to maintain consistency and high standards.
+ Time Management - Prepare dishes in a timely manner, ensuring all meals are ready according to the service schedule.
+ Collaboration - Work closely with kitchen staff, to manage kitchen operations, communicate orders, and ensure efficient meal preparation.
+ Inventory Management - Assist in tracking and managing kitchen supplies, reporting when ingredients need to be reordered.
+ Compliance - Adhere to health and safety regulations and kitchen procedures, including proper storage of ingredients and food handling techniques.
Requirements:
+ Must be a US or Australian citizen
+ Must Possess an active US Secret or AUS NV-1 Clearance.
+ Must have a minimum of three years of experience in food service or a related field.
+ Must have demonstratable experience following instructions and safely operating kitchen equipment.
+ Must have an understanding of hygiene and food safety rules.
+ Must be capable of standing for long periods of time, lifting heavy items, and working in a fast-paced environment.
+ Must possess excellent customer service and communication skills.
This role will be located in Alice Springs. This position is expected to be onsite 100%.INCLUSION AND DIVERSITY AT KBRAt KBR, we are passionate about our people, sustainability, and our Zero Harm culture.These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.We Deliver - Together.BENEFITSKBR offers a best-in-class total compensation and benefits package including a 401k plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We also support career advancement through professional training and development. Learn more about our benefits. ( KBR EQUAL OPPORTUNITY EMPLOYER STATEMENTKBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
#SF
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
This advertiser has chosen not to accept applicants from your region.
0
Territory Manager Food Service Sales - Far North QLD
Bowen Hills, Queensland
Simplot
Posted 5 days ago
Job Viewed
Job Description
Territory Manager Food Service Sales - Far North QLD
Apply now »
**Date:** 5 Aug 2025
**Location:** Bowen Hills, QLD, AU, 4006
**Company:** Simplot
In Australia, the J.R. Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes 17 food manufacturing and processing sites, serving retail and foodservice customers in 37 countries, with 8,000 people across North America, Latin America and Asia Pacific. Globally, the J.R. Simplot Company employs 15,000 people, driving innovation and excellence across diverse industries.
Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.
**Culture and Benefits**
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
+ Respect for Resources
+ Spirit of Innovation
+ Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
**The Perks**
+ Flexible working arrangements and a variety of engaging Health and Wellbeing programs
+ Diverse Leadership Development Programs and Professional Development Support
+ Employee Reward and Recognition Program
+ Bonus incentives and discounted Health Insurance
+ Novated Car Leasing Agreements
+ Income Protection Insurance
+ Opportunity to purchase additional annual leave
Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated 'Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.
**About our Role**
We currently have an opportunity for a permanent, full-time Territory Manager to join our Foodservice team, working remotely in Far North Queensland and reporting to our State Distribution Manager - QLD. This hybrid role combines distributor management and direct end-user engagement spanning the regions of Cairns, Townsville, and Mackay. This remote role can be based in any of these locations.
You will be responsible for managing and growing a large portfolio of customers-ranging from pubs, clubs, restaurants, hotels, takeaways, to health and aged care institutions-supported by distributors. Using our Salesforce platform, you will build awareness, drive product trial, and encourage adoption of Simplot's food service products.
This is a fantastic opportunity to join a well-established food manufacturer and make a real impact by strengthening customer relationships and expanding our presence in the food service channel.
**What you will do**
+ Maximise sales and volume by setting clear goals for key accounts and identifying growth opportunities across a diverse customer base
+ Manage and grow existing accounts, including pubs, clubs, restaurants, hotels, takeaways, and health and aged care institutions
+ Build strong relationships with end users and distributor partners, delivering excellent service and conducting regular business reviews
+ Identify and manage product trials and new launches, working with internal teams to support execution and drive adoption
+ Maintain accurate and up-to-date records for over 1,000 customers using Salesforce
+ Complete sales administration tasks efficiently and ensure alignment with service standards
+ Follow safe work practices and company policies, managing company assets responsibly
+ Stay informed on product updates and market trends to support customer needs and business growth
+ Contribute to a collaborative team environment and support shared goals
**About you**
+ 5+ years' experience in a Territory Manager or similar field-based sales role
+ Tertiary education preferred
+ Proven background in Foodservice, FMCG, or Sales industries
+ Strong account management experience with a customer-first mindset
+ Confident working autonomously - able to plan and structure your own week
+ Highly driven with a strong focus on achieving results
+ Excellent interpersonal and communication skills
+ Strong business acumen and commercial awareness
+ Skilled in presenting solutions and influencing stakeholders
+ Proficient in Salesforce, Blueshift and Microsoft Office Suite highly regarded
+ Exceptional time management and organisational skills
+ Comfortable working independently
If this sounds like you, then please apply online now.
Applications close Friday 29th August. Simplot reserves the right to commence recruiting activity prior to closing date.
#LI-AP1
#Li-Hybrid
**Job Requisition ID:** 23056
**Travel Required** : Up to 25%
**Location(s):** GF Office - Bowen Hills
**Country** : Australia
**_Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at **
Apply now »
Apply now »
**Date:** 5 Aug 2025
**Location:** Bowen Hills, QLD, AU, 4006
**Company:** Simplot
In Australia, the J.R. Simplot Company's core operations are food manufacturing and agriculture, encompassing potato, vegetable, seafood and sauce operations. We supply a wide range of frozen, shelf-stable and chilled products to major retail and foodservice customers in Australia and New Zealand. The Simplot Global Food business includes 17 food manufacturing and processing sites, serving retail and foodservice customers in 37 countries, with 8,000 people across North America, Latin America and Asia Pacific. Globally, the J.R. Simplot Company employs 15,000 people, driving innovation and excellence across diverse industries.
Within the Australian market, we are a leading provider of quality, nourishing and sustainable food, focussed on creating meals that maximises value from the best Australian-grown produce and global seafood. Our iconic brands have been an integral part of Aussie life for generations, and include Leggo's, Birds Eye, Edgell, John West and Chiko.
**Culture and Benefits**
At Simplot, we are fuelled by our purpose: We Contribute to Feeding Our World. We imagine a better future and set goals to reach it. We are committed to working as one Simplot and are guided by our shared values:
+ Respect for Resources
+ Spirit of Innovation
+ Passion for People
We embrace diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered. We do not tolerate any form of discrimination and are committed to providing equal opportunities for all our team members.
Simplot is passionate about cultivating a future where good ideas and inspiring possibilities have the chance to grow. We want our team members to build exciting and fulfilling careers with us and offer professional and personal growth opportunities.
**The Perks**
+ Flexible working arrangements and a variety of engaging Health and Wellbeing programs
+ Diverse Leadership Development Programs and Professional Development Support
+ Employee Reward and Recognition Program
+ Bonus incentives and discounted Health Insurance
+ Novated Car Leasing Agreements
+ Income Protection Insurance
+ Opportunity to purchase additional annual leave
Simplot values the creativity and meaningful relationships that grow through face-to-face connection while also recognising the importance of flexibility for our team members. Our hybrid work environment includes four days in the office, with Wednesdays as our dedicated 'Connect Day' bringing everyone together to strengthen our successful culture of innovation and collaboration.
**About our Role**
We currently have an opportunity for a permanent, full-time Territory Manager to join our Foodservice team, working remotely in Far North Queensland and reporting to our State Distribution Manager - QLD. This hybrid role combines distributor management and direct end-user engagement spanning the regions of Cairns, Townsville, and Mackay. This remote role can be based in any of these locations.
You will be responsible for managing and growing a large portfolio of customers-ranging from pubs, clubs, restaurants, hotels, takeaways, to health and aged care institutions-supported by distributors. Using our Salesforce platform, you will build awareness, drive product trial, and encourage adoption of Simplot's food service products.
This is a fantastic opportunity to join a well-established food manufacturer and make a real impact by strengthening customer relationships and expanding our presence in the food service channel.
**What you will do**
+ Maximise sales and volume by setting clear goals for key accounts and identifying growth opportunities across a diverse customer base
+ Manage and grow existing accounts, including pubs, clubs, restaurants, hotels, takeaways, and health and aged care institutions
+ Build strong relationships with end users and distributor partners, delivering excellent service and conducting regular business reviews
+ Identify and manage product trials and new launches, working with internal teams to support execution and drive adoption
+ Maintain accurate and up-to-date records for over 1,000 customers using Salesforce
+ Complete sales administration tasks efficiently and ensure alignment with service standards
+ Follow safe work practices and company policies, managing company assets responsibly
+ Stay informed on product updates and market trends to support customer needs and business growth
+ Contribute to a collaborative team environment and support shared goals
**About you**
+ 5+ years' experience in a Territory Manager or similar field-based sales role
+ Tertiary education preferred
+ Proven background in Foodservice, FMCG, or Sales industries
+ Strong account management experience with a customer-first mindset
+ Confident working autonomously - able to plan and structure your own week
+ Highly driven with a strong focus on achieving results
+ Excellent interpersonal and communication skills
+ Strong business acumen and commercial awareness
+ Skilled in presenting solutions and influencing stakeholders
+ Proficient in Salesforce, Blueshift and Microsoft Office Suite highly regarded
+ Exceptional time management and organisational skills
+ Comfortable working independently
If this sounds like you, then please apply online now.
Applications close Friday 29th August. Simplot reserves the right to commence recruiting activity prior to closing date.
#LI-AP1
#Li-Hybrid
**Job Requisition ID:** 23056
**Travel Required** : Up to 25%
**Location(s):** GF Office - Bowen Hills
**Country** : Australia
**_Simplot is an equal opportunity employer and encourage Aboriginal and Torres Strait Islander people to apply. If you feel you would be a great addition to our team please apply online today, we would love to hear from you. If you require technical assistance, please email us at **
Apply now »
This advertiser has chosen not to accept applicants from your region.
1
Food & Beverage Service Expert
Brisbane, Queensland
Marriott
Posted 10 days ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25121583
**Job Category** Food and Beverage & Culinary
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Brisbane Marriott Hotel is seeking Food and Beverage Service Experts to join our Team.
Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel's riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall.
With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives.
Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.
**Core Responsibilities:**
+ Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets.
+ Provide guests with extensive knowledge on the menus offered along with promotions
+ Use your upselling skills to promote menu items
+ Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
+ Develop a close and harmonious working relationship with all departments within the hotel
+ Handle any guest queries throughout their stay
+ Assist Front Office and kitchen when required
+ Perform other section duties and responsibilities including Banquets and In-Room Dining
**Ideally, you will have:**
+ Previous experience in a customer-focused position
+ Exceptional communication skills with the ability to create personal connections with guests
+ Passion for food and beverage and providing exceptional customer service that is above and beyond
+ The ability to think quickly on your feet and solve problems promptly
+ Ability to effectively work independently and also part of a team
+ Positive attitude, great multi-tasker and organized with great attention to detail
+ Flexibility with working shift work and weekends
+ Motivated to learn new skills and develop in their role
+ Hold an up to date RSA certificate
**Benefits**
Marriott offers "Life. With the works", a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Flexible working
+ Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
**Our Brand**
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 7,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25121583
**Job Category** Food and Beverage & Culinary
**Location** Brisbane Marriott Hotel, 515 Queen Street, Brisbane, Queensland, Australia, 4000VIEW ON MAP ( Part Time
**Located Remotely?** N
**Position Type** Non-Management
The Brisbane Marriott Hotel is seeking Food and Beverage Service Experts to join our Team.
Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel's riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall.
With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives.
Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.
**Core Responsibilities:**
+ Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets.
+ Provide guests with extensive knowledge on the menus offered along with promotions
+ Use your upselling skills to promote menu items
+ Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
+ Develop a close and harmonious working relationship with all departments within the hotel
+ Handle any guest queries throughout their stay
+ Assist Front Office and kitchen when required
+ Perform other section duties and responsibilities including Banquets and In-Room Dining
**Ideally, you will have:**
+ Previous experience in a customer-focused position
+ Exceptional communication skills with the ability to create personal connections with guests
+ Passion for food and beverage and providing exceptional customer service that is above and beyond
+ The ability to think quickly on your feet and solve problems promptly
+ Ability to effectively work independently and also part of a team
+ Positive attitude, great multi-tasker and organized with great attention to detail
+ Flexibility with working shift work and weekends
+ Motivated to learn new skills and develop in their role
+ Hold an up to date RSA certificate
**Benefits**
Marriott offers "Life. With the works", a portfolio of benefits so you can experience greater freedom to redefine a work-life balance that meets your needs. With more leave, more benefits, and more perks. Including:
+ Flexible working
+ Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
+ Enhanced superannuation
+ Travel & stay benefits including eligibility into our Bonvoy loyalty program
+ Incentive, recognition, and wellbeing programs
+ Excellent career growth and learning opportunities
**Our Brand**
Marriott Hotels creates moments that empower guests to shine at their very brightest. Our enriching experiences, sophisticated spaces, and exceptional service are designed to clear the mind and spark new ways of thinking and being, which inspires even greater brilliance in our guests.
**Our Company**
Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 7,000 properties, you'll find us in your neighborhood and in more than 130 countries across the globe. Learn about our 30 hotel brands at Find Your World.
_Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
2
Customer Service Agent
4001 Brisbane
$23 - $38 per hour
LH Brubaker Appliances Inc
Posted 17 days ago
Job Viewed
Job Description
Job description
As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional support and resolving inquiries with a positive and helpful attitude. You'll be instrumental in ensuring customer satisfaction and building lasting relationships.
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products/services, pricing, and policies.
Troubleshoot and resolve customer issues, complaints, and concerns efficiently and effectively.
Document all customer interactions accurately in our system.
Identify opportunities to upsell or cross-sell products/services when appropriate.
Collaborate with other departments to ensure a seamless customer experience.
Stay up-to-date on product knowledge and company procedures
Requirements
High school diploma or equivalent; some college preferred.
1+ years of experience in a customer service role
Excellent verbal and written communication skills.
Strong active listening skills
Problem-solving aptitude
Ability to multitask, prioritize, and manage time effectively
Patience, professionalism, and a positive attitude
Ability to work independently and as part of a team.
Company Details
At LH Brubaker, we understand the unique needs of professionals in the design, remodeling, construction and other related professionals. As a family-owned business, we offer a comprehensive range of top-quality appliances and water treatment systems, backed by personalized service and expert support at a competitive price. We work as a team.
This advertiser has chosen not to accept applicants from your region.
3
Representative, Customer Service
Sydney, New South Wales
CommScope, Inc.
Posted 6 days ago
Job Viewed
Job Description
Representative, Customer Service
Req ID: 79548
Location:
Sydney, New South Wales, Australia, 2065
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
**How You'll Help U** **s Connect the World**
+ Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
+ Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
+ Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
+ Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
+ Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
+ Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
+ Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
+ Process rebates claims and stock returns approved by Product Line Management
+ Support quality and warranty process where required
+ Participate actively in on-going product, process, systems and business skills training;
+ Provide support and back-up assistance to peers
+ Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
**Required Qualifications and Experience for Consideration**
+ Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
+ Knowledge or experience with SAP system preferred.
+ Excellent communication skills and with good telephone etiquette.
+ A pleasant personality with a passion for service excellence.
+ A strong team player who can adapt to fast paced and dynamic environment.
**What Happens After You Apply**
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology
Req ID: 79548
Location:
Sydney, New South Wales, Australia, 2065
In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.
Due to our continued growth and customer demand, we are hiring a Customer Service Representative who will be based in Sydney Australia. The Customer Service Representative (CSR) is responsible for cultivating customer relationships for current/potential customers by utilizing excellent and in-depth knowledge of CommScope products, capabilities, as well as CRM process and procedures. The CSR will be accountable for a full spectrum of customer service activities involved in the Quote to Cash process (up to and including the time the order ships, invoices or after handover). This may include, but is not limited to, generating quotations and price response, order processing, managing shipment schedules, expediting shipments, tracking, finding and proposing alternative materials where necessary.
**How You'll Help U** **s Connect the World**
+ Pre-order - prepare sales quotation using SAP system and/or pricing tool, performing lead-time check and liaising with other functional teams to ensure customer's enquiries are responded
+ Work closely with Customers and Sales Team to develop a better understanding of our products and services in meeting customer needs.
+ Communicate and collaborate with the Materials Management and/or Operations team to anticipate projects, completion timetables, and potential scheduling issues.
+ Order Management - Process purchase orders, sample request and/or approved return request and follows through till shipment (Order entry, Acknowledgement, Confirmations, Change notifications etc.)
+ Identify items with shipment schedule falling out of general lead-time and expedite pro-actively with Planners
+ Monitor/follow up on shipment schedule to ensure timely delivery or pick-up as per incoterm of sale
+ Setup regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-back and discuss/resolve any open issue or concern
+ Process rebates claims and stock returns approved by Product Line Management
+ Support quality and warranty process where required
+ Participate actively in on-going product, process, systems and business skills training;
+ Provide support and back-up assistance to peers
+ Develop and maintain constructive and cooperative working relationships with customers, prospects, colleagues and supervisors and maintain them over time
**Required Qualifications and Experience for Consideration**
+ Diploma/Degree in Business or related discipline with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
+ Knowledge or experience with SAP system preferred.
+ Excellent communication skills and with good telephone etiquette.
+ A pleasant personality with a passion for service excellence.
+ A strong team player who can adapt to fast paced and dynamic environment.
**What Happens After You Apply**
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope:**
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next.come connect to your future at CommScope. CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at You can also learn more about CommScope's accommodation process and EEO policy at Segment:** Customer Service Representative, ERP, SAP, Network, Customer Service, Technology
This advertiser has chosen not to accept applicants from your region.
4
Customer Service Representative
Macquarie Park, New South Wales
BD (Becton, Dickinson and Company)
Posted 6 days ago
Job Viewed
Job Description
**Job Description Summary**
Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
The Customer Service Representative will deliver customer service to internal and external customer's, provide administrative support and perform general administration activities as part of the Customer Service Team. The successful candidate will provide a high quality, responsive Customer Service (inbound) interface with BD's existing customer base, including dealers/distributors and medical customers. You will also process customer claims for credit and request for return of goods in a timely and efficient manner.
This is a great opportunity for a recent Graduate who is looking for an opportunity to grow a career with a global medical device technology business and have completed a degree program in **Commerce, Biomedical Engineering** or **Supply Chain** and you want a platform to help you grow, this is the opportunity for you.
**Responsibilities:**
+ Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking.
+ Processing of customer orders and sample requests.
+ Processing and co-ordination of customer claims, including credits and returns, working closely with Sales and Marketing and Warehouse associates to ensure thorough investigation and processes have been followed.
+ Use of Salesforce for case management and customer contacts
+ Proactively support Business areas, act as primary point of contact for Sales and Marketing Associates for Customer Service and Order Management related activities.
+ Participate in Business meetings, sharing relevant customer and departmental information.
+ Attend periodic product/system/strategy training. Continually challenge BD customer service procedures to ensure they are supporting our customer needs and recommend such changes to the Customer Service Manager.
+ Achievement of set Key Performance Indicators relating to accuracy of Customer Service and customer order processing Adhere to the requirements of the Quality Management System as maintained by BD Australia.
**Knowledge and Experience:**
+ Recent graduate with a degree is **Commerce, Biomedical Engineering, Supply Chain** or another related field.
+ Experience in a fast-paced customer service environment, ideally within the healthcare or FMCG industry.
+ Excellent customer service and interpersonal skills - a strong negotiator, with proven ability to resolve conflict.
+ Good communication and presentation skills (both on the telephone and in person).
+ Appreciation of Customer Service impact on existing and new business relationships.
+ Superior time management skills.
+ Active Listener.
+ Pro-active, dedicated but also flexible.
+ Attention to detail in processes and systems.
+ Organised, disciplined, and committed.
+ An ability to work autonomously within a team.
+ Innovative/effective problem-solving skills.
+ SAP and/or JD Edwards experience preferable
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Sydney - North Ryde
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Join our dedicated Customer Service team, where prioritizing our customers is at the heart of what we do!
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Job Description Summary**
The Customer Service Representative will deliver customer service to internal and external customer's, provide administrative support and perform general administration activities as part of the Customer Service Team. The successful candidate will provide a high quality, responsive Customer Service (inbound) interface with BD's existing customer base, including dealers/distributors and medical customers. You will also process customer claims for credit and request for return of goods in a timely and efficient manner.
This is a great opportunity for a recent Graduate who is looking for an opportunity to grow a career with a global medical device technology business and have completed a degree program in **Commerce, Biomedical Engineering** or **Supply Chain** and you want a platform to help you grow, this is the opportunity for you.
**Responsibilities:**
+ Answering customer enquiries relating to product information, pricing, stock availability and order shipment tracking.
+ Processing of customer orders and sample requests.
+ Processing and co-ordination of customer claims, including credits and returns, working closely with Sales and Marketing and Warehouse associates to ensure thorough investigation and processes have been followed.
+ Use of Salesforce for case management and customer contacts
+ Proactively support Business areas, act as primary point of contact for Sales and Marketing Associates for Customer Service and Order Management related activities.
+ Participate in Business meetings, sharing relevant customer and departmental information.
+ Attend periodic product/system/strategy training. Continually challenge BD customer service procedures to ensure they are supporting our customer needs and recommend such changes to the Customer Service Manager.
+ Achievement of set Key Performance Indicators relating to accuracy of Customer Service and customer order processing Adhere to the requirements of the Quality Management System as maintained by BD Australia.
**Knowledge and Experience:**
+ Recent graduate with a degree is **Commerce, Biomedical Engineering, Supply Chain** or another related field.
+ Experience in a fast-paced customer service environment, ideally within the healthcare or FMCG industry.
+ Excellent customer service and interpersonal skills - a strong negotiator, with proven ability to resolve conflict.
+ Good communication and presentation skills (both on the telephone and in person).
+ Appreciation of Customer Service impact on existing and new business relationships.
+ Superior time management skills.
+ Active Listener.
+ Pro-active, dedicated but also flexible.
+ Attention to detail in processes and systems.
+ Organised, disciplined, and committed.
+ An ability to work autonomously within a team.
+ Innovative/effective problem-solving skills.
+ SAP and/or JD Edwards experience preferable
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
AUS Sydney - North Ryde
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Supervisor
Melbourne, Victoria
UPS
Posted 9 days ago
Job Viewed
Job Description
**Before you apply to a job, select your language preference from the options available at the top right of this page.**
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
**Job Description:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Employee Type:**
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Supervisor
Melbourne, Victoria
UPS
Posted 9 days ago
Job Viewed
Job Description
**Tru?c khi b?n n?p don xin vi?c, hãy ch?n tùy ch?n ngôn ng? c?a b?n t? các tùy ch?n có s?n ? trên cùng bên ph?i c?a trang này.**
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Lo?i nhân viên:**
Lâu dài
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
Khám phá co h?i ti?p theo c?a b?n t?i t? ch?c Fortune Global 500. Hình dung các kh? nang d?i m?i, tr?i nghi?m van hóa b? ích c?a chúng tôi và làm vi?c v?i các nhóm d?y tài nang giúp b?n tr? nên t?t hon m?i ngày. Chúng tôi hi?u nh?ng gì c?n thi?t d? d?n d?t UPS trong tuong lai - nh?ng ngu?i có kh? nang k?t h?p d?c dáo gi?a nang l?c v?i ni?m dam mê. N?u b?n có t? ch?t và kh? nang lãnh d?o b?n thân ho?c nhóm, s? có nh?ng vai trò s?n sàng d? b?n trau d?i k? nang và dua b?n lên m?t t?m cao m?i.
**Mô t? công vi?c:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**Lo?i nhân viên:**
Lâu dài
UPS cam k?t cung c?p m?t noi làm vi?c không có tình tr?ng phân bi?t d?i x?, qu?y r?i và tr? thù.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Supervisor
Melbourne, Victoria
UPS
Posted 9 days ago
Job Viewed
Job Description
**?**
Fortune Global 500 ? ? ?UPS ? ?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**?:**
?
UPS?
Fortune Global 500 ? ? ?UPS ? ?
**?:**
Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.
**Main Purpose:**
To provide an enhanced level of customer services and operational support. Customer Services supervisor will deal with Customers Services team training, holidays, sickness & overtime records, overseeing daily operations are completed in timely manner & according to companies standards, providing support for team members, attending management ,meetings ,meetings with clients if required, assisting auditors.
**Main Duties and Responsibilities**
+ To monitor all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed time frames.
+ To advise customers on daily basis of any services related issues (Customs detentions, eta flights/trucks).
+ Working with customers on daily basis with the aim of developing an excellent working relationship.
+ Analysis of repetitive operational problems and development of possible service solutions.
+ Advise customer latest booking times and documentation required.
+ Booking shipment with use of Marken booking system.
+ Supporting other departments within Marken - Customer Relationship Management/Transport/Operations and Sales
+ Supplying customers with Marken Service information,
+ Potential customer information to be given to the Sales department
+ Keeping Customer services team holiday, sickness, overtime records
+ Arranging Customers Services shift Roster
+ Attending management meetings weekly
+ Attending meetings with customers if required
+ Assisting auditors if required
+ Training Customers services staff
+ Overseeing daily Customer Services operations and monitoring level of service provided.
**General**
+ Work towards developing a partnership between Marken and the Customer by gaining an understanding of the Customer's specific industry requirements, and the Logistical requirements complexity that this places on Marken.
+ The quest for speed, together with specific logistics requirements, has put increased pressure on Marken to provide high quality Customer solutions.
+ Extensive contact with Customer Representatives.
+ Extensive contact with local and regional Aviation and other relevant operational locations.
+ Extensive contact with Operations/Logistics divisions Marken London.
+ Participate in scheduled meetings to discuss services performance and concerns.
+ Form working relationships and other an understanding of other department within the customer's organization.
**Knowledge Skills and experience:**
+ Complete and thorough understanding of Aviation/Airline Networks
+ Excellent communication skills with the ability to influence others.
+ Excellent problem solving and prioritization skills essential.
+ Flexibility in working hours required. Weekend coverage required in Customer Services.
+ To manage and liaise with all Marken offices projects involving Direct to Patient (DTP) movements.
**?:**
?
UPS?
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Specialists
Ballarat, Victoria
Concentrix
Posted 9 days ago
Job Viewed
Job Description
Job Title:
Customer Service Specialists
Job Description
**Start your new adventure on 1st September, 2025!**
**Join Our Team working for one of Australia's Leading Superannuation Funds!**
**Are you ready to embark on a rewarding career journey? We are seeking multiple passionate Customer Service Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia's largest superannuation funds.**
**Why You'll Love This Role:**
+ **Permanent Full-Time & Part Time -30 hours per week Opportunities:** Work onsite with stable employment in a dynamic environment.
+ **Competitive Compensation:** $28.12ph + 12% super + penalty rates, with a quarterly performance incentive scheme.
+ **Rotating Roster:** Monday to Friday from 8am to 8pm, and Saturdays 9am to 5pm. (38hrs over 5 days)
+ **Comprehensive Training:** Benefit from 3 weeks of full-time paid training designed to set you up for success.
**Key Responsibilities:**
+ **Customer Engagement:** Be the first point of contact, providing exceptional service across various channels including calls, emails, and social media.
+ **Personalised Assistance:** Understand individual customer needs to deliver tailored experiences.
+ **Emotional Intelligence:** Guide customers through their superannuation journey with empathy and resilience.
**What's in It for You?**
+ **Career Growth:** Experience the power of what's next with continuous training and support.
+ **Exclusive Benefits:** Enjoy perks, discounts with top brands, and a free Employee Assistance Program for you and your family.
+ **Supportive Environment:** Enjoy free parking, an award-winning workplace, and a supportive team atmosphere.
+ **Recognition:** Be a part of our reward and recognition program.
**Who Are We Looking For?**
+ **Customer Service Enthusiasts:** No contact centre experience needed, but exceptional service skills are essential!
+ **Tech-Savvy Problem Solvers:** Navigate multiple systems in a fast-paced environment with ease.
+ **Dedicated Professionals:** Achieve targets and KPIs with enthusiasm and integrity.
+ **Compliance Ready:** Must have full working rights in Australia, be at least 18 years old, and pass background checks.
_Concentrix is a global leader in customer experience solutions, providing extensive services in over 70 countries. In Australia, Concentrix offers superior customer engagement services with locations in Brisbane, Ballarat, Townsville, and the Gold Coast. The company serves diverse sectors including Superannuation, Banking, Luxury Tech Goods, Federal and State government, and Telecommunications, ensuring high-quality interactions often without you being aware that you are speaking to a Concentrix team member._
_We create game-changing career journeys that power our people towards greater opportunities and brighter futures._ If you are excited to take on a new exciting new role, **APPLY NOW!**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Ballarat Corner University Drive and Vincent Drive
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Customer Service Specialists
Job Description
**Start your new adventure on 1st September, 2025!**
**Join Our Team working for one of Australia's Leading Superannuation Funds!**
**Are you ready to embark on a rewarding career journey? We are seeking multiple passionate Customer Service Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia's largest superannuation funds.**
**Why You'll Love This Role:**
+ **Permanent Full-Time & Part Time -30 hours per week Opportunities:** Work onsite with stable employment in a dynamic environment.
+ **Competitive Compensation:** $28.12ph + 12% super + penalty rates, with a quarterly performance incentive scheme.
+ **Rotating Roster:** Monday to Friday from 8am to 8pm, and Saturdays 9am to 5pm. (38hrs over 5 days)
+ **Comprehensive Training:** Benefit from 3 weeks of full-time paid training designed to set you up for success.
**Key Responsibilities:**
+ **Customer Engagement:** Be the first point of contact, providing exceptional service across various channels including calls, emails, and social media.
+ **Personalised Assistance:** Understand individual customer needs to deliver tailored experiences.
+ **Emotional Intelligence:** Guide customers through their superannuation journey with empathy and resilience.
**What's in It for You?**
+ **Career Growth:** Experience the power of what's next with continuous training and support.
+ **Exclusive Benefits:** Enjoy perks, discounts with top brands, and a free Employee Assistance Program for you and your family.
+ **Supportive Environment:** Enjoy free parking, an award-winning workplace, and a supportive team atmosphere.
+ **Recognition:** Be a part of our reward and recognition program.
**Who Are We Looking For?**
+ **Customer Service Enthusiasts:** No contact centre experience needed, but exceptional service skills are essential!
+ **Tech-Savvy Problem Solvers:** Navigate multiple systems in a fast-paced environment with ease.
+ **Dedicated Professionals:** Achieve targets and KPIs with enthusiasm and integrity.
+ **Compliance Ready:** Must have full working rights in Australia, be at least 18 years old, and pass background checks.
_Concentrix is a global leader in customer experience solutions, providing extensive services in over 70 countries. In Australia, Concentrix offers superior customer engagement services with locations in Brisbane, Ballarat, Townsville, and the Gold Coast. The company serves diverse sectors including Superannuation, Banking, Luxury Tech Goods, Federal and State government, and Telecommunications, ensuring high-quality interactions often without you being aware that you are speaking to a Concentrix team member._
_We create game-changing career journeys that power our people towards greater opportunities and brighter futures._ If you are excited to take on a new exciting new role, **APPLY NOW!**
_Concentrix is an equal opportunity employer._
_Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history._
Location:
AUS Ballarat Corner University Drive and Vincent Drive
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
This advertiser has chosen not to accept applicants from your region.
9