57 Technical Consultant jobs in Australia
Principal Technical Consultant
Brisbane, Queensland
ServiceNow, Inc.
Posted 16 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
0
Principal Technical Consultant
Melbourne, Victoria
ServiceNow, Inc.
Posted 16 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
1
Principal Technical Consultant
Sydney, New South Wales
ServiceNow, Inc.
Posted 16 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**Team:**
The Customer Excellence Group (CEG) at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the CEG team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring a deep understanding of their area of specialty to the project team in order to influence the implementation of our products.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our ITOM / ITAM / SPM and ITSM product teams.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the ITOM / ITAM/ SPM and ITSM application suites
**In order to be successful in this role, we need someone who has a strong technical understanding of Infrastructure and Operations Management, coupled with demonstrated experience in influencing and consulting.**
**You will have Experience and Certification in at least 3 of the following Products areas:**
+ ServiceNow Administration (Certified System Administrator)
+ IT Service Management (ITSM - Certified Implementation Specialist)
+ Hardware Asset Management (Hardware Asset Management - Certified Implementation Specialist)
+ Software Asset Management (Software Asset Management - Certified Implementation Specialist)
+ Discovery (Discovery - Certified Implementation Specialist)
+ Service Mapping (Service Mapping - Certified Implementation Specialist)
+ Event Management (Event Management - Certified Implementation Specialist)
+ Cloud Management (Cloud Provisioning and Governance - Certified Implementation Specialist)
**Expertise in the following areas will be considered favourably:**
+ ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
+ In depth knowledge of ITSM Processes including Incident, Problem, Change and Request
+ In depth knowledge of the Software Asset Management processes
+ Strong Infrastructure knowledge of current Compute, Network and Storage platforms
+ Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
+ IT Operations experience in Enterprise Environments
+ Current Knowledge of common IP Protocols and experience at troubleshooting Network connectivity and firewall issues
+ Experience with Monitoring tools such as SCOM, SolarWinds & Netcool
+ Integration expertise with standard methodologies, such as SOAP, REST, etc
+ Automation experience, either self-built or using tools such as Puppet / Chef / Ansible
+ Knowledge of typical tiered application Architectures ( Micro-services, Portal Applications, Client / Server, etc)
+ Cloud Management Platforms such as AWS, VMware, Azure, Google, etc.
+ Scripting with PowerShell, Perl, WMI, shell, Python, JavaScript. XPath
+ Prior and current technical expertise in web technology and the ability to learn new technologies
+ Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
2
Principal Technical Consultant - GRC & SecOps
Sydney, New South Wales
ServiceNow, Inc.
Posted 16 days ago
Job Viewed
Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**Team:**
The Customer Excellence Group at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring their deep understanding of their area of specialty to influence and proactively execute the implementation of our product as a key member of the overall implementation project team. The overall objective of the role is to use expert inquiry to gain a deep understanding of the customer's desired outcomes and pair their expertise to ensure the implementation drives towards the right business outcome. The successful candidate for this role will consult with customer Information Security and/or Risk, Compliance and Audit teams, to understand their processes and ensure successful ServiceNow implementation.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our Security and GRC product team.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the Security Operations and GRC application suites.
**In order to be successful in this role, we need someone who has strong technical understanding, coupled with demonstrated experience in influencing and consulting. You will also have experience in one or more of the following areas:**
+ Networking and Security technologies: SIEM, IDS /IPS, vulnerability scanning or patch management, end-point protection, breach detection, and threat management.
+ Actively participation in industry collectives and is a contributor to the Security community.
+ Experience in security frameworks like NIST 800-61, ISO27000, ISO31000, SANS, STIX/TAXII, MISP, MITRE ATT&CK etc.
+ Experience working in a large government or corporate enterprise environment.
+ Cyber Security and / or Risk, Compliance or Audit certifications are desired: CISSP, GCIH, GCIA, CEH, SANS, ISC2, Comptia Security+, CRISC.
+ Degree or equivalent, preferably in Information Security/Risk Management or Information Technology and proven experience in technical consulting roles
+ Ability to travel both domestically and internationally up to 50% per year.
+ ServiceNow Certified Implementation Specialist in SecOps, IRM or others well regarded
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
**Team:**
The Customer Excellence Group at ServiceNow work with our customers to help them achieve their business outcomes by providing prescriptive guidance that accelerates their success. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by realising the value of their ServiceNow investment.
**Role:** The role of the Principal Technical Consultant is to bring their deep understanding of their area of specialty to influence and proactively execute the implementation of our product as a key member of the overall implementation project team. The overall objective of the role is to use expert inquiry to gain a deep understanding of the customer's desired outcomes and pair their expertise to ensure the implementation drives towards the right business outcome. The successful candidate for this role will consult with customer Information Security and/or Risk, Compliance and Audit teams, to understand their processes and ensure successful ServiceNow implementation.
**What you get to do in this role:**
+ Use your excellent communication skills to lead all the technical aspects of project delivery and solution delivery including presenting technical and business concepts to a variety of stakeholders.
+ You will be a key member of our expert team and will configure Applications, Workflows and UI and use your customer centric interpersonal skills to work in culturally diverse, matrixed project teams.
+ You will bring gravitas to customer meetings and workshops and be able to identify customer use cases, requirements and other relevant inputs for the overall success of the deployment.
+ You will have the opportunity to contribute your innovation ideas for best practices, service offerings, and implementation methodology to the wider global team in customer outcomes as well as our Security and GRC product team.
+ You will use your passion for leadership and knowledge sharing to guide and mentor both colleagues, customers and our delivery partners in configuration best practices for the Security Operations and GRC application suites.
**In order to be successful in this role, we need someone who has strong technical understanding, coupled with demonstrated experience in influencing and consulting. You will also have experience in one or more of the following areas:**
+ Networking and Security technologies: SIEM, IDS /IPS, vulnerability scanning or patch management, end-point protection, breach detection, and threat management.
+ Actively participation in industry collectives and is a contributor to the Security community.
+ Experience in security frameworks like NIST 800-61, ISO27000, ISO31000, SANS, STIX/TAXII, MISP, MITRE ATT&CK etc.
+ Experience working in a large government or corporate enterprise environment.
+ Cyber Security and / or Risk, Compliance or Audit certifications are desired: CISSP, GCIH, GCIA, CEH, SANS, ISC2, Comptia Security+, CRISC.
+ Degree or equivalent, preferably in Information Security/Risk Management or Information Technology and proven experience in technical consulting roles
+ Ability to travel both domestically and internationally up to 50% per year.
+ ServiceNow Certified Implementation Specialist in SecOps, IRM or others well regarded
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
This advertiser has chosen not to accept applicants from your region.
3
Senior Technical Consultant: Cloud Security
Sydney, New South Wales
NTT America, Inc.
Posted 16 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**The role:**
The Senior Technical Consultant: Cloud Security is an advanced subject matter expert involved in highly complex environments, focusing on design, deployment, integration, and configuration of cloud security solutions.
You will be responsible for providing expert-level guidance and strategic direction to clients in assessing, designing, and implementing cloud technologies from a security standpoint. This role emphasis deep technical expertise, technical leadership, whilst at the same time developing business acumen.
**Key responsibilities:**
+ Consult with clients and design solutions across a broad range of cyber security topics to support clients' business strategies
+ Coordinate activities of engineers, leading by example and monitoring the quality of work when required
+ Write reports and proposals, complete and maintain project documentation
+ Act as a coach and mentor to junior engineers and consultants
+ Take ownership of relevant technologies within your domain or area of specialiszation
+ Engage with vendors to escalate critical issues or report bugs found during deployments
+ Collaborate with sales and presales teams to define project scope, delivery plans, and resource requirements aligned with client goals
+ Actively promote NTT DATA's services to support business growth
+ Perform any other related task as required
**To thrive in this role, you need to have:**
+ An advanced understanding and appreciation of technical design and business principles
+ Strong project fundamental and administration ability
+ Demonstrated expertise in project execution
+ Advanced customer engagement skills
+ Deep knowledge and specialisation in relevant technical domains
+ Excellent verbal communication skills
+ A client focus mindset with a a proactive approach to problem solving
+ Advanced ability to coach, mentor, and provide guidance to team members
+ The ability to take ownership as a technical lead throughout the project lifecycle
**Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information Technology, Computing or related field.
+ Cloud certifications (mandatory): AZ-500, MS-500, SC-100, SC-300, AWS Solution Architect/Security, or Google Professional Cloud Security Engineer
+ Additional certifications/experience (highly preferred): Cortex Cloud/Prisma Cloud, Wiz, or Defender for Cloud
+ Automation, Security Operations, and Network Security certifications (preferred): Azure Certified DevOps Engineer, Azure Certified Solutions Architect, Palo Alto Networks certifications, Cisco Security certifications
+ CISSP, CISM, CCSP, CISA, ITIL - highly preferred
**Required experience:**
+ Advanced experience in M365, Azure, AWS or GCP, including security patterns and best practices, design, and assessment.
+ Advanced experience with Defender for Cloud, or Prisma Cloud, or Wiz
+ Deep understanding of security frameworks and compliance standards such as NIST, ISO 27001, ISM, and ASD Blueprints
+ Advanced experience in configuration and management of cloud security controls.
+ Advanced experience in log collection configuration, MS Sentinel/Splunk/XSIAM configuration
+ Experience with various security technologies and solutions like Identity Management, Firewall, Endpoint Protection, SASE, API Protection.
+ Experience in Infrastructure as a Code (IaC), automation, and DevOps pipeline configuration.
+ Experience in scripting languages such as Python or PowerShell, and experience with automation tools like Ansible, Puppet, or Chef.
+ Experience in writing technical documentation, designing patterns, implementation and testing of cloud solutions, technical support to clients.
+ Experience in handling security incidents
#L1-APAC
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**The role:**
The Senior Technical Consultant: Cloud Security is an advanced subject matter expert involved in highly complex environments, focusing on design, deployment, integration, and configuration of cloud security solutions.
You will be responsible for providing expert-level guidance and strategic direction to clients in assessing, designing, and implementing cloud technologies from a security standpoint. This role emphasis deep technical expertise, technical leadership, whilst at the same time developing business acumen.
**Key responsibilities:**
+ Consult with clients and design solutions across a broad range of cyber security topics to support clients' business strategies
+ Coordinate activities of engineers, leading by example and monitoring the quality of work when required
+ Write reports and proposals, complete and maintain project documentation
+ Act as a coach and mentor to junior engineers and consultants
+ Take ownership of relevant technologies within your domain or area of specialiszation
+ Engage with vendors to escalate critical issues or report bugs found during deployments
+ Collaborate with sales and presales teams to define project scope, delivery plans, and resource requirements aligned with client goals
+ Actively promote NTT DATA's services to support business growth
+ Perform any other related task as required
**To thrive in this role, you need to have:**
+ An advanced understanding and appreciation of technical design and business principles
+ Strong project fundamental and administration ability
+ Demonstrated expertise in project execution
+ Advanced customer engagement skills
+ Deep knowledge and specialisation in relevant technical domains
+ Excellent verbal communication skills
+ A client focus mindset with a a proactive approach to problem solving
+ Advanced ability to coach, mentor, and provide guidance to team members
+ The ability to take ownership as a technical lead throughout the project lifecycle
**Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information Technology, Computing or related field.
+ Cloud certifications (mandatory): AZ-500, MS-500, SC-100, SC-300, AWS Solution Architect/Security, or Google Professional Cloud Security Engineer
+ Additional certifications/experience (highly preferred): Cortex Cloud/Prisma Cloud, Wiz, or Defender for Cloud
+ Automation, Security Operations, and Network Security certifications (preferred): Azure Certified DevOps Engineer, Azure Certified Solutions Architect, Palo Alto Networks certifications, Cisco Security certifications
+ CISSP, CISM, CCSP, CISA, ITIL - highly preferred
**Required experience:**
+ Advanced experience in M365, Azure, AWS or GCP, including security patterns and best practices, design, and assessment.
+ Advanced experience with Defender for Cloud, or Prisma Cloud, or Wiz
+ Deep understanding of security frameworks and compliance standards such as NIST, ISO 27001, ISM, and ASD Blueprints
+ Advanced experience in configuration and management of cloud security controls.
+ Advanced experience in log collection configuration, MS Sentinel/Splunk/XSIAM configuration
+ Experience with various security technologies and solutions like Identity Management, Firewall, Endpoint Protection, SASE, API Protection.
+ Experience in Infrastructure as a Code (IaC), automation, and DevOps pipeline configuration.
+ Experience in scripting languages such as Python or PowerShell, and experience with automation tools like Ansible, Puppet, or Chef.
+ Experience in writing technical documentation, designing patterns, implementation and testing of cloud solutions, technical support to clients.
+ Experience in handling security incidents
#L1-APAC
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
4
Senior Technical Consultant: Cloud Security
Melbourne, Victoria
NTT America, Inc.
Posted 16 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**The role:**
The Senior Technical Consultant: Cloud Security is an advanced subject matter expert involved in highly complex environments, focusing on design, deployment, integration, and configuration of cloud security solutions.
You will be responsible for providing expert-level guidance and strategic direction to clients in assessing, designing, and implementing cloud technologies from a security standpoint. This role emphasis deep technical expertise, technical leadership, whilst at the same time developing business acumen.
**Key responsibilities:**
+ Consult with clients and design solutions across a broad range of cyber security topics to support clients' business strategies
+ Coordinate activities of engineers, leading by example and monitoring the quality of work when required
+ Write reports and proposals, complete and maintain project documentation
+ Act as a coach and mentor to junior engineers and consultants
+ Take ownership of relevant technologies within your domain or area of specialiszation
+ Engage with vendors to escalate critical issues or report bugs found during deployments
+ Collaborate with sales and presales teams to define project scope, delivery plans, and resource requirements aligned with client goals
+ Actively promote NTT DATA's services to support business growth
+ Perform any other related task as required
**To thrive in this role, you need to have:**
+ An advanced understanding and appreciation of technical design and business principles
+ Strong project fundamental and administration ability
+ Demonstrated expertise in project execution
+ Advanced customer engagement skills
+ Deep knowledge and specialisation in relevant technical domains
+ Excellent verbal communication skills
+ A client focus mindset with a a proactive approach to problem solving
+ Advanced ability to coach, mentor, and provide guidance to team members
+ The ability to take ownership as a technical lead throughout the project lifecycle
**Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information Technology, Computing or related field.
+ Cloud certifications (mandatory): AZ-500, MS-500, SC-100, SC-300, AWS Solution Architect/Security, or Google Professional Cloud Security Engineer
+ Additional certifications/experience (highly preferred): Cortex Cloud/Prisma Cloud, Wiz, or Defender for Cloud
+ Automation, Security Operations, and Network Security certifications (preferred): Azure Certified DevOps Engineer, Azure Certified Solutions Architect, Palo Alto Networks certifications, Cisco Security certifications
+ CISSP, CISM, CCSP, CISA, ITIL - highly preferred
**Required experience:**
+ Advanced experience in M365, Azure, AWS or GCP, including security patterns and best practices, design, and assessment.
+ Advanced experience with Defender for Cloud, or Prisma Cloud, or Wiz
+ Deep understanding of security frameworks and compliance standards such as NIST, ISO 27001, ISM, and ASD Blueprints
+ Advanced experience in configuration and management of cloud security controls.
+ Advanced experience in log collection configuration, MS Sentinel/Splunk/XSIAM configuration
+ Experience with various security technologies and solutions like Identity Management, Firewall, Endpoint Protection, SASE, API Protection.
+ Experience in Infrastructure as a Code (IaC), automation, and DevOps pipeline configuration.
+ Experience in scripting languages such as Python or PowerShell, and experience with automation tools like Ansible, Puppet, or Chef.
+ Experience in writing technical documentation, designing patterns, implementation and testing of cloud solutions, technical support to clients.
+ Experience in handling security incidents
#L1-APAC
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**The role:**
The Senior Technical Consultant: Cloud Security is an advanced subject matter expert involved in highly complex environments, focusing on design, deployment, integration, and configuration of cloud security solutions.
You will be responsible for providing expert-level guidance and strategic direction to clients in assessing, designing, and implementing cloud technologies from a security standpoint. This role emphasis deep technical expertise, technical leadership, whilst at the same time developing business acumen.
**Key responsibilities:**
+ Consult with clients and design solutions across a broad range of cyber security topics to support clients' business strategies
+ Coordinate activities of engineers, leading by example and monitoring the quality of work when required
+ Write reports and proposals, complete and maintain project documentation
+ Act as a coach and mentor to junior engineers and consultants
+ Take ownership of relevant technologies within your domain or area of specialiszation
+ Engage with vendors to escalate critical issues or report bugs found during deployments
+ Collaborate with sales and presales teams to define project scope, delivery plans, and resource requirements aligned with client goals
+ Actively promote NTT DATA's services to support business growth
+ Perform any other related task as required
**To thrive in this role, you need to have:**
+ An advanced understanding and appreciation of technical design and business principles
+ Strong project fundamental and administration ability
+ Demonstrated expertise in project execution
+ Advanced customer engagement skills
+ Deep knowledge and specialisation in relevant technical domains
+ Excellent verbal communication skills
+ A client focus mindset with a a proactive approach to problem solving
+ Advanced ability to coach, mentor, and provide guidance to team members
+ The ability to take ownership as a technical lead throughout the project lifecycle
**Qualifications and Certifications:**
+ Bachelor's degree or equivalent in Information Technology, Computing or related field.
+ Cloud certifications (mandatory): AZ-500, MS-500, SC-100, SC-300, AWS Solution Architect/Security, or Google Professional Cloud Security Engineer
+ Additional certifications/experience (highly preferred): Cortex Cloud/Prisma Cloud, Wiz, or Defender for Cloud
+ Automation, Security Operations, and Network Security certifications (preferred): Azure Certified DevOps Engineer, Azure Certified Solutions Architect, Palo Alto Networks certifications, Cisco Security certifications
+ CISSP, CISM, CCSP, CISA, ITIL - highly preferred
**Required experience:**
+ Advanced experience in M365, Azure, AWS or GCP, including security patterns and best practices, design, and assessment.
+ Advanced experience with Defender for Cloud, or Prisma Cloud, or Wiz
+ Deep understanding of security frameworks and compliance standards such as NIST, ISO 27001, ISM, and ASD Blueprints
+ Advanced experience in configuration and management of cloud security controls.
+ Advanced experience in log collection configuration, MS Sentinel/Splunk/XSIAM configuration
+ Experience with various security technologies and solutions like Identity Management, Firewall, Endpoint Protection, SASE, API Protection.
+ Experience in Infrastructure as a Code (IaC), automation, and DevOps pipeline configuration.
+ Experience in scripting languages such as Python or PowerShell, and experience with automation tools like Ansible, Puppet, or Chef.
+ Experience in writing technical documentation, designing patterns, implementation and testing of cloud solutions, technical support to clients.
+ Experience in handling security incidents
#L1-APAC
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
5
Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)
Melbourne, Victoria
Microsoft Corporation
Posted 16 days ago
Job Viewed
Job Description
The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals.
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
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6
Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)
Sydney, New South Wales
Microsoft Corporation
Posted 16 days ago
Job Viewed
Job Description
The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals.
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
7
Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)
Canberra, Australian Capital Territory
Microsoft Corporation
Posted 16 days ago
Job Viewed
Job Description
The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals.
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
8
Senior Technical Consultant, Dynamics365 Customer Engagement (D365 CE)
Brisbane, Queensland
Microsoft Corporation
Posted 16 days ago
Job Viewed
Job Description
The Consultant for AI Business Solutions specialises in delivering technical solutions tailored to Dynamics 365 Customer Engagement (CE) that align with customer business goals.
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Key responsibilities involve translating client requirements into Dynamics 365 CE configurations and customisations, leading project planning with attention to risk mitigation specific to CE deployments, supporting pre-sales efforts with in-depth knowledge of Dynamics 365 CE, and developing strong relationships to drive user adoption and satisfaction.
The position also includes leveraging and developing intellectual property within the Dynamics 365 CE ecosystem and keeping current with advancements in AI-powered features, such as Copilot and agentic solutions, directly relevant to CE. Expertise in Dynamics 365 CE, AI integration, and a proven track record in end-to-end CE implementations are essential.
**Responsibilities**
The Consultant role in Technology Consulting for AI Business Solutions focuses on Dynamics 365 Customer Engagement (CE) and includes:
+ Pre-Sales Support: Provide technical insights and solution proposals for Dynamics 365 CE opportunities, assist with project planning, identify risks, and recommend mitigations.
+ Implementation: Deliver Dynamics 365 CE and related agentic AI solutions that meet client objectives, manage tasks and timelines, and ensure quality standards are met. Translate requirements into system capabilities within the Dynamics 365 and AI ecosystem.
+ Relationship Management: Build and maintain strong client and partner relationships to enhance satisfaction and support successful adoption of Microsoft solutions.
+ Intellectual Property: Leverage and contribute to reusable IP relevant to Dynamics 365 CE and AI Business Solutions.
+ Continuous Learning: Stay updated on emerging technologies and best practices in Dynamics 365 CE and AI.
+ Expertise: Demonstrate advanced knowledge and implementation experience with Dynamics 365 CE, Copilot, Agentic solutions, and Business Applications.
**Qualifications**
**_Required Qualifications_**
+ Bachelor's degree or higher in Computer Science, Information Systems, Engineering, Business, or a related discipline.
+ Extensive hands-on experience (typically 7+ years) in the end-to-end implementation of Microsoft Dynamics 365 Customer Engagement (CE) solutions, including configuration, customization, integration, and deployment.
+ Demonstrated expertise in architecting and delivering complex business solutions using Dynamics 365 CE and related Microsoft Cloud technologies.
+ Proven track record of leading project teams and managing large-scale enterprise deployments with a focus on customer success and adoption.
+ Strong understanding of business process transformation and best practices as applied within CRM environments.
+ Experience integrating AI-powered features such as Copilot or agentic solutions within Dynamics 365 CE.
+ Excellent communication skills, with the ability to engage confidently with senior business and technical stakeholders.
+ Ability to identify risks and propose effective mitigation strategies during project planning and delivery.
+ Certification in Dynamics 365 CE (such as Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Associate) or equivalent practical experience.
**Preferred Qualifications**
+ Experience with additional Microsoft Business Applications (e.g., Power Platform, Azure, Dynamics 365 F&O).
+ Exposure to industry-specific solutions (e.g., financial services, healthcare, public sector) implemented on Dynamics 365 CE.
+ Experience in pre-sales and consultative selling of Dynamics 365 CE solutions.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
9