4 User Experience jobs in Australia

UX Researcher II
Are you passionate about understanding people and helping shape exceptional digital experiences through user insights?
Do you have a curious mind and a collaborative spirit?
About our TeamYou'll be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking.
You'll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balance-we respect your time, value flexibility, and create space for personal and professional development.
About the Role
As UX Researcher II , you will contribute significantly to the team's understanding of user behaviors, needs, and motivations. You will own and execute part of the UX research strategy for a business or product line. Use observation techniques, interviews, task analysis, and other feedback methodologies and ensure our products are regularly tested with users. This is a fantastic opportunity to build a meaningful career in research and UX-especially if you are eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.
Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
+ Leads small to medium projects
+ Plans and conducts research; analyzes findings and recommendations
+ Collaborates with stakeholders to understand the research questions
+ Makes connections with overall product strategy
+ Synthesizes analytics, customer insight, and help data to focus research
+ Tracks patterns in analytics data to inform trends in usage
+ Analyzes and synthesizes qualitative and quantitative data into findings and insights
+ Asks right questions to explore problems, tuned to commercial viability
+ Ideates solutions with Design and Product and rapidly iterates
+ Attends to ethics and regulations, identifies risks to users
+ Extracts needs from user behaviors and common tasks
+ Learns and applies user frameworks (e.g., Jobs To Be Done, mental models, personas)
+ Independently identifies different research solutions
+ Articulates use cases, informed by user needs; advocates user-driven recommendations to improve overall user experience
+ Identifies competitors' strengths and weaknesses, regulatory environment, and market trends; evaluates gaps
+ Recruits participants independently and conducts work compliantly
+ Seeks feedback on own research
+ Applies research best practices
+ Takes charge of professional development needs for training in technical skills
Requirements
+ A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
+ At least 3-5 years working as UX Researcher or User Researcher
+ Must have demonstratable experience working with UX Designers and Product Managers in a technology / product-oriented product development environment
+ Legal and compliance experience is not needed, but must have an interest in learning about the legal and compliance systems
+ Able to understand and navigate a corporate culture (i.e., we're not a fast-moving start up culture)
+ Comfortable working in a collaborative, cross-functional setting
+ Strong communication skills and a team-oriented mindset
+ Eagerness to learn and develop your research toolkit
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you! Apply today and be part of a team that is shaping the future of legal technology. Applicants are encouraged to include their "Research Portfolio" along with their updated CV and cover letter while submitting applications.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team:
IDVerse is a Sydney-based start-up that is a global pioneer in the development of digital identity
verification technology. We've built everything from the ground up and have a broad range of blue-chip customers across banking, telecommunications, government and more. We've perfected the technology locally in Australia and New Zealand and are quickly expanding into the northern hemisphere.
Join a strong team of passionate engineers and build a world-class platform to fight identity fraud at a global scale.
About the Role:
The Senior UX Designer works directly under the Head of Design, focusing on creating user-centric designs based on the head's instructions and documenting requirements. They will be responsible for conducting user research, creating wireframes and prototypes, and ensuring that the product's interface is intuitive and user-friendly. This role is crucial for maintaining a high-quality user experience across the SaaS platform, directly impacting customer satisfaction and retention.
Please ensure that your resume is kept between 1-2 and a max of 3 pages.
Responsibilities:
Customer (or User) Focus
- Has a solid understanding of customer use cases.
- Rallies the cross functional team around customer needs.
- Advocates for customers with the agile team and helps inspire the team to want to know more.
- Creates processes that are good at discovering customer needs and product design options.
- Aligns team and coaches the team to ensure customer needs are met.
Creative Problem Solving
- Involves customers in product innovation that delivers value to users and growth.
- Can challenge the status-quo with confidence.
- Demonstrates energy and vision to see through innovative ideas.
- Takes on board others' ideas and provides recognition for them.
Product Design
- Mastery of User-centered design process.
- Mastery of interaction design skills and attention to detail.
- Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.
- Proficiency in Human Factors Engineering and other User-Centered Design methodologies.
- Manage the UCD deliverables for the project.
- Assist in the developing strategy for the customer-facing product/application.
Data Driven Analysis & Testing
- Identifies gaps where data is needed and works with business to fill them.
- Summarises data from analytics packages, customer insight or other sources to understand context of research work.
- Proactively uses data to establish key metrics for projects.
- Regularly tests design work with users in partnership with UX Research team.
- Iterates research methods based on testing and data analysis.
- Uses data to inform testing future strategy.
Technical Skills
- Has an excellent knowledge of the tech stack of the organisation.
- Uses design software (Axure, Sketch, Invsion) to expert level.
- Mentors junior designers in technical skills.
- Builds good working relationships with tech teams.
- Produces designs across all platforms.
Requirements:
Personal Capability
Practices Self-Development
- Takes ownership of own development and career
- Initiates regular conversations with manager, coach or mentor regarding self-development
- Understands what is required by the business to be successful and maps development plan accordingly
- Learns from success and failures
- Looks to build challenges into current assignments
- Utilises formal and informal networks effectively
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- Develops new ideas to improve process or product, and is able to prepare implementation plans
- Integrates and builds on new ideas from others
- Creates new opportunities by applying different perspectives and challenging the status -quo
- Is recognised as an innovative thinker
Interpersonal Skills
Communicates Powerfully and Prolifically
- Provides clear instructions and direction to others
- Is able to both actively listen to and effectively question to understand another's viewpoint
- Helps others understand situations by communicating business context
Collaboration and Teamwork
- Encourages co-operation between all members of the team
- Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
- Identifies and removes barriers to team performance
- Identifies ways for further collaboration across teams
Builds Relationships
- Establishes rapport with others on the team and across teams
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimising conflict
Working for you
+ We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google's technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
**Minimum qualifications:**
+ Bachelor's degree or equivalent practical experience.
+ 4 years of interaction design experience in product design or UX design for consumer-facing products.
+ Experience in designing across multiple platforms (e.g., Android, iOS and web) including mobile apps, and working with technical/design teams to create user flows, wireframes, and building user interface mockups and prototypes.
+ Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
**Preferred qualifications:**
+ Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
+ 2 years of experience working in a complex, cross-functional organization.
+ 1 year of experience leading design projects.
+ Experience designing across platforms (e.g., Android, iOS and web).
+ Excellent communication skills with the ability to influence product design strategy.
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." Google's Interaction Designers take complex tasks and make them intuitive and easy-to-use for billions of people around the globe. Throughout the design process-from creating user flows and wireframes to building user interface mockups and prototypes-you'll envision how people will experience our products, and bring that vision to life in a way that feels inspired, refined, and even magical.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google's businesses.
As an Interaction Designer, you'll rely on user-centered design methods to craft industry-leading user experiences-from concept to execution. Like all of our UX jobs, you'll collaborate with your design partners to leverage and evolve the Google design language to build beautiful, innovative, inspired products that people love to use.
In this role, you will manage, organize and share photos and videos. You will solve problems in a collaborative environment, drive product and UX strategy, prototype designs, and communicate all while making data-driven decisions that prioritize user value. Google Photos is a photo sharing and storage service developed by Google. Photos is one of the most sought after products at Google and is looking for both client-side (web and mobile), with server-side (search, storage, serving) and machine intelligence (learning, computer vision) Software Engineers. We are dedicated to making Google experiences centered around the user.
**Responsibilities:**
+ Drive User Experience (UX) design for key sharing flows and establish partnerships with third-party apps.
+ Translate user needs into compelling designs through user journeys, storyboards, low/high-fidelity mockups, detailed interaction specifications, and interactive prototypes.
+ Collaborate with product managers, engineers, and cross-functional stakeholders across Google to understand requirements and provide solutions. Collaborate with User Researchers to develop research hypotheses and actively participate in user research studies, advocating for the prioritization of design-centered changes, refinements, and improvements.
+ Simplify concepts into clear and relatable narratives representing real user experiences, integrating user feedback and business requirements into ongoing product experience updates.
+ Manage work in a fast-paced, dynamic environment, delivering clear, detailed design solutions under tight deadlines while maintaining a balance of strategic thinking and attention to detail.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: