5 User Experience jobs in Australia

Are you passionate about understanding people and helping shape exceptional digital experiences through user insights? Do you have a curious mind and a collaborative spirit? LexisNexis is looking for an early-career User Researcher to join our growing UX team in Sydney.
About our TeamYou'll be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking.
You'll have opportunities to learn from senior researchers, contribute meaningfully to projects from day one, and develop a deep understanding of both users and product strategy.
You'll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balance-we respect your time, value flexibility, and create space for personal and professional development.
About the Role
As a UX Researcher, you'll work closely with senior researchers, UX designers, product managers, and cross-functional teams to uncover user needs, behaviours, and motivations. You'll support small to medium-sized projects while developing hands-on experience in planning, conducting, and synthesising user research that directly impacts product direction and user experience.
This is a fantastic opportunity to build a meaningful career in research and UX-especially if you're eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.
Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
+ Assist in conducting user research for products and features using qualitative and (optionally) quantitative methods
+ Support small to mid-sized projects, guided by experienced senior researchers
+ Collaborate with stakeholders to understand research objectives and align on key questions
+ Analyse and synthesise data into actionable insights
+ Advocate for user needs across design, product, and development teams
+ Stay informed about competitor products and industry trends
+ Help with research operations including participant recruiting and compliance processes
Requirements
+ A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
+ 1-2 years of experience user research, preferably within a product or technology environment
+ Familiarity with a variety of research methodologies (interviews, observations, usability testing, task analysis, etc.)
+ Comfortable working in a collaborative, cross-functional setting
+ Curious about complex systems like the legal industry (no legal background required!)
+ Strong communication skills and a team-oriented mindset
+ Eagerness to learn and develop your research toolkit
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you! Apply today and be part of a team that is shaping the future of legal technology. Applicants are encouraged to include their "Research Portfolio" along with their updated CV and cover letter while submitting applications.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

UX Researcher II
Are you passionate about understanding people and helping shape exceptional digital experiences through user insights?
Do you have a curious mind and a collaborative spirit?
About our TeamYou'll be joining a supportive UX team with a strong culture of mentorship, collaboration, and continuous improvement. We work closely with product, design, development, and strategy teams to drive user-centred product innovation. While we operate within a structured corporate setting, we encourage open dialogue, creativity, and diverse thinking.
You'll be mentored by experienced researchers, encouraged to ask thoughtful questions, and supported as you develop your own voice and research style. We foster a culture of psychological safety, where sharing ideas, asking for feedback, and learning from mistakes are celebrated. Our team also prioritises balance-we respect your time, value flexibility, and create space for personal and professional development.
About the Role
As UX Researcher II , you will contribute significantly to the team's understanding of user behaviors, needs, and motivations. You will own and execute part of the UX research strategy for a business or product line. Use observation techniques, interviews, task analysis, and other feedback methodologies and ensure our products are regularly tested with users. This is a fantastic opportunity to build a meaningful career in research and UX-especially if you are eager to learn, take initiative, and grow your technical skills in a corporate yet agile product environment.
Reporting into the Lead UX Researcher, this is a permanent full-time role, to be based in Chatswood Sydney head office, along with a hybrid home/office arrangement to support a healthy work-life balance.
Responsibilities
+ Leads small to medium projects
+ Plans and conducts research; analyzes findings and recommendations
+ Collaborates with stakeholders to understand the research questions
+ Makes connections with overall product strategy
+ Synthesizes analytics, customer insight, and help data to focus research
+ Tracks patterns in analytics data to inform trends in usage
+ Analyzes and synthesizes qualitative and quantitative data into findings and insights
+ Asks right questions to explore problems, tuned to commercial viability
+ Ideates solutions with Design and Product and rapidly iterates
+ Attends to ethics and regulations, identifies risks to users
+ Extracts needs from user behaviors and common tasks
+ Learns and applies user frameworks (e.g., Jobs To Be Done, mental models, personas)
+ Independently identifies different research solutions
+ Articulates use cases, informed by user needs; advocates user-driven recommendations to improve overall user experience
+ Identifies competitors' strengths and weaknesses, regulatory environment, and market trends; evaluates gaps
+ Recruits participants independently and conducts work compliantly
+ Seeks feedback on own research
+ Applies research best practices
+ Takes charge of professional development needs for training in technical skills
Requirements
+ A degree in Psychology, Human Factors, Anthropology, Human Geography, or a related field.
+ At least 3-5 years working as UX Researcher or User Researcher
+ Must have demonstratable experience working with UX Designers and Product Managers in a technology / product-oriented product development environment
+ Legal and compliance experience is not needed, but must have an interest in learning about the legal and compliance systems
+ Able to understand and navigate a corporate culture (i.e., we're not a fast-moving start up culture)
+ Comfortable working in a collaborative, cross-functional setting
+ Strong communication skills and a team-oriented mindset
+ Eagerness to learn and develop your research toolkit
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
To learn more about opportunities with LexisNexis or RELX Global, join us here:
you are passionate about UX research and want to make a meaningful impact in the legal tech industry, we would love to hear from you! Apply today and be part of a team that is shaping the future of legal technology. Applicants are encouraged to include their "Research Portfolio" along with their updated CV and cover letter while submitting applications.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

This is a UX Designer role with ResMed based in Sydney, NSW, AU
== ResMed ==

Role Seniority - mid level

More about the UX Designer role at ResMed

Lets Talk About The Team At ResMed, we see every day as an opportunity for innovation and growth. Our culture is all about seizing today's potential to build a better tomorrow. Our Global User Experience team is expanding and includes empathetic designers, researchers, behavioral scientists, content strategists, and writers. We work closely with product managers and technology leaders to create best-in-class solutions for our patients and providers. By focusing on user-centric processes, we ensure our users are always at the heart of what we do. We are a team of collaborators, learners, and doers, blending expertise in user needs with a drive for innovation. Let's Talk About The Role We are seeking a highly motivated UX Designer to join the Global User Experience team at ResMed. You will use design thinking to drive innovative, user-centric solutions across our global ecosystem of products, services, and digital technology. Your passion for influencing business decisions through user empathy and shaping company culture and processes is essential. You will advocate for UX within a product team and demonstrate the value of design through your work and collaboration. Responsibilities: Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions. Plan, facilitate and participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions. Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts. Prototype and rapidly iterate semi-functional, low- to mid-fidelity designs based on user research, acknowledging technical feasibility. Facilitate the design process; including ideation sessions, design sprints, design studio; critiques and reviews, contributing to our global design system. Let's talk about you: Qualifications/Experience:

• Minimum 2-3 years’ experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management

• Strong online portfolio demonstrating user-centered design methods with examples of artifacts for digital, physical and/or services products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, service-blueprinting etc.

• Knowledge and/or experience working on AI/ML driven products.

• Proven experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management.

• Fluent in modern collaboration, wireframing and prototyping tools.

• Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions.

• Effective problem-solver and communicator

• Proven ability to manage multiple projects in a timely manner Preferred:

• Understanding of modern web principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies

• Strong visual design experience

• Experience with planning, running and moderating user research studies.

• Experience with lean innovation and experimentation.

• Experience working in the healthcare field and/or medical devices.

• Bachelor’s degree in design, HCI, or equivalent professional experience as an interaction/user experience designer OR Master’s Degree in design, HCI/Cognitive Science, Psychology, or commensurate experience. Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the ResMed team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

Key Strengths

• User-centered design methods
• ️ Collaboration tools
• Agile methodology
• ️ Visual design experience
• User research studies

Why ResMed is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume.

A Final Note: This is a role with ResMed not with Hatch.

About the Business:
LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, our Team:
IDVerse is a Sydney-based start-up that is a global pioneer in the development of digital identity
verification technology. We've built everything from the ground up and have a broad range of blue-chip customers across banking, telecommunications, government and more. We've perfected the technology locally in Australia and New Zealand and are quickly expanding into the northern hemisphere.
Join a strong team of passionate engineers and build a world-class platform to fight identity fraud at a global scale.
About the Role:
The Senior UX Designer works directly under the Head of Design, focusing on creating user-centric designs based on the head's instructions and documenting requirements. They will be responsible for conducting user research, creating wireframes and prototypes, and ensuring that the product's interface is intuitive and user-friendly. This role is crucial for maintaining a high-quality user experience across the SaaS platform, directly impacting customer satisfaction and retention.
Please ensure that your resume is kept between 1-2 and a max of 3 pages.
Responsibilities:
Customer (or User) Focus
- Has a solid understanding of customer use cases.
- Rallies the cross functional team around customer needs.
- Advocates for customers with the agile team and helps inspire the team to want to know more.
- Creates processes that are good at discovering customer needs and product design options.
- Aligns team and coaches the team to ensure customer needs are met.
Creative Problem Solving
- Involves customers in product innovation that delivers value to users and growth.
- Can challenge the status-quo with confidence.
- Demonstrates energy and vision to see through innovative ideas.
- Takes on board others' ideas and provides recognition for them.
Product Design
- Mastery of User-centered design process.
- Mastery of interaction design skills and attention to detail.
- Works with UX Researcher to understand the user needs, making proactive use of insights to drive design.
- Proficiency in Human Factors Engineering and other User-Centered Design methodologies.
- Manage the UCD deliverables for the project.
- Assist in the developing strategy for the customer-facing product/application.
Data Driven Analysis & Testing
- Identifies gaps where data is needed and works with business to fill them.
- Summarises data from analytics packages, customer insight or other sources to understand context of research work.
- Proactively uses data to establish key metrics for projects.
- Regularly tests design work with users in partnership with UX Research team.
- Iterates research methods based on testing and data analysis.
- Uses data to inform testing future strategy.
Technical Skills
- Has an excellent knowledge of the tech stack of the organisation.
- Uses design software (Axure, Sketch, Invsion) to expert level.
- Mentors junior designers in technical skills.
- Builds good working relationships with tech teams.
- Produces designs across all platforms.
Requirements:
Personal Capability
Practices Self-Development
- Takes ownership of own development and career
- Initiates regular conversations with manager, coach or mentor regarding self-development
- Understands what is required by the business to be successful and maps development plan accordingly
- Learns from success and failures
- Looks to build challenges into current assignments
- Utilises formal and informal networks effectively
Solves Problems and Analyzes Issues
- Is able to ask effective questions and collect facts from multiple sources in order to solve problems
- Is able to effectively identify and analyze problems and propose solutions
- Effectively manages day-to-day issues and problems without intervention
Innovates
- Develops new ideas to improve process or product, and is able to prepare implementation plans
- Integrates and builds on new ideas from others
- Creates new opportunities by applying different perspectives and challenging the status -quo
- Is recognised as an innovative thinker
Interpersonal Skills
Communicates Powerfully and Prolifically
- Provides clear instructions and direction to others
- Is able to both actively listen to and effectively question to understand another's viewpoint
- Helps others understand situations by communicating business context
Collaboration and Teamwork
- Encourages co-operation between all members of the team
- Seeks team members' input and expertise; facilitates open and interactive discussion of matters affecting the team
- Helps people to resolve conflict
- Identifies and removes barriers to team performance
- Identifies ways for further collaboration across teams
Builds Relationships
- Establishes rapport with others on the team and across teams
- Works effectively with others to get work done
- Treats all individuals with respect
- Handles difficult situations, minimising conflict
Working for you
+ We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Discounted Health plan rate and Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
Your recruiter will advise you on the full benefits package for your location
Learn more about the LexisNexis Risk team and how we work
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1- .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.