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Project Manager
Posted 2 days ago
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Job Description
We are seeking a highly motivated and skilled Remote Project Manager to join our dynamic team. In this role, you will be responsible for overseeing and leading various projects from initiation to completion, ensuring they are delivered on time, within scope, and within budget. As a Remote Project Manager, you will collaborate with cross-functional teams including product development, marketing, and operations to drive project success and enhance team efficiency. Your ability to communicate effectively with stakeholders and facilitate team collaboration will be critical to the successful delivery of our projects. You should possess strong organizational skills, demonstrate a keen attention to detail, and be able to manage multiple tasks simultaneously in a fast-paced remote work environment. The ideal candidate will have a proven track record of managing projects across diverse industries and a passion for delivering innovative solutions. With the flexibility of remote work, you will have the opportunity to tap into your creativity and resourcefulness while contributing to the growth and success of our organization. If you are a proactive problem-solver with a passion for project management, we encourage you to apply and become a vital part of our team.
Responsibilities- Lead project planning sessions to define scope, objectives, deliverables, and timelines.
- Coordinate cross-functional teams to ensure all aspects of each project are delivered on time and meet quality standards.
- Develop and maintain detailed project documentation, including project plans, status reports, and communication plans.
- Manage resources and monitor project progress to optimize performance and ensure successful delivery.
- Identify potential project risks and implement effective mitigation strategies to minimize impact.
- Facilitate regular project meetings and communicate effectively with stakeholders to provide updates and address any issues.
- Foster a collaborative team environment, providing guidance and support to team members throughout the project lifecycle.
- Bachelor's degree in Project Management, Business Administration, or a related field.
- Minimum of 3 years of experience in project management, preferably in a remote setting.
- Strong knowledge of project management methodologies and tools (e.g., Agile, Scrum, Microsoft Project).
- Exceptional communication and interpersonal skills to effectively interact with diverse teams and stakeholders.
- Ability to work independently, prioritize tasks, and manage time efficiently in a remote work environment.
- Proficiency in project management software and collaboration tools (e.g., Trello, Asana, Slack).
- PMP certification or equivalent is preferred, demonstrating commitment to the profession and best practices.
Company Details
Live Chat Specialist
Posted 2 days ago
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Job Description
Are you an excellent communicator with a passion for providing top-notch customer service? We are seeking a Remote Live Chat Specialist to join our dynamic team and help enhance our customers' online experience. In this role, you will be responsible for engaging with customers through live chat, answering queries, and resolving issues in real-time. Your ability to provide immediate assistance while maintaining professionalism and empathy will be crucial to our success. As a Remote Live Chat Specialist, you will work in a fast-paced environment, utilizing your problem-solving skills to ensure customer satisfaction while adhering to company policies and procedures. You will have the opportunity to work from the comfort of your own home while contributing to a supportive and collaborative team culture. We value adaptability and quick thinking, as this role requires responding to various customer inquiries that may span multiple topics. If you have strong writing skills, an ability to multitask, and a focus on delivering exceptional service, we invite you to apply for this exciting remote position. Join us and be part of a forward-thinking company that prioritizes both employee well-being and customer happiness!
Responsibilities- Engage with customers via live chat to provide immediate support and assistance.
- Respond to customer inquiries, concerns, and complaints in a professional and timely manner.
- Identify customer needs and offer appropriate solutions or alternatives to enhance their experience.
- Document and track customer interactions in our CRM system for follow-up and future reference.
- Collaborate with team members and departments to resolve complex issues effectively.
- Maintain up-to-date knowledge of products, services, and company policies to assist customers accurately.
- Monitor chat channels for quality assurance and suggest improvements based on customer feedback.
- Proven experience in customer service or support roles, preferably in a live chat environment.
- Excellent written communication skills with the ability to convey information clearly and concisely.
- Strong problem-solving abilities and ability to think quickly on your feet.
- Familiarity with CRM systems and live chat software is a plus.
- Ability to multitask and manage several customer interactions simultaneously.
- Strong attention to detail and a commitment to providing high-quality service.
- Reliable internet connection and a suitable remote work environment.
Company Details
Administrative - Data Entry Clerk
Posted 2 days ago
Job Viewed
Job Description
We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our dynamic team. This position plays a critical role in ensuring the accuracy and efficiency of our data management processes. As a Remote Data Entry Clerk, you will be responsible for inputting data, maintaining databases, and ensuring that all information is up-to-date and properly organized. The ideal candidate should possess excellent typing skills, a keen eye for detail, and the ability to work independently in a remote environment. This role requires strong communication skills and the capacity to manage time effectively, as you will be responsible for completing tasks within designated deadlines. You will engage with various stakeholders to gather necessary information and clarify discrepancies, requiring both diligence and adaptability. In addition, you will be trained to utilize various software tools that allow you to perform your duties effectively, making this an excellent opportunity for anyone looking to enhance their data skills in a remote format. If you have a passion for data accuracy and enjoy working independently while contributing to a team, we encourage you to apply for this exciting role.
Responsibilities- Inputting and updating data accurately in databases and spreadsheets.
- Reviewing and verifying data for accuracy before entry.
- Maintaining confidentiality of sensitive information.
- Troubleshooting and resolving discrepancies in data records.
- Generating reports and summaries of data as required.
- Assisting in the organization and archiving of data files.
- Providing support in data management projects as needed.
- High school diploma or equivalent; additional education in data management or a related field is a plus.
- Proficiency in Microsoft Office Suite, especially Excel.
- Strong typing skills with a minimum typing speed of 40 WPM.
- Excellent attention to detail and strong organizational skills.
- Ability to work independently with minimal supervision.
- Effective communication skills, both written and verbal.
- Prior experience in data entry or administrative support is preferred.
Company Details
Administrative - Data Entry Clerk
Posted 5 days ago
Job Viewed
Job Description
At The Balance Institute Pty Ltd , we are dedicated to delivering high-quality educational services that support individuals and families through life’s key transitions. We are committed to professionalism, inclusivity, and care in all areas of our work. To support our growing operations, we are seeking a reliable and detail-oriented Administrative – Data Entry Clerk to join our team.
Position SummaryThis role combines general administrative duties with high-volume data entry tasks. You’ll be responsible for maintaining accurate records, supporting internal teams with admin tasks, and ensuring smooth day-to-day office operations. This is an ideal role for someone who thrives in structured environments, has excellent attention to detail, and enjoys working behind the scenes to keep things organized.
Key Responsibilities- Accurately input, update, and manage data across various internal systems and databases
- Maintain organized digital and paper filing systems
- Prepare reports, spreadsheets, and documents as needed
- Provide administrative support to team members (e.g. scheduling, email correspondence, document formatting)
- Verify and cross-check information for accuracy and completeness
- Handle confidential information with discretion
- Respond to basic inquiries from staff, students, or partners
- Previous experience in an administrative or data entry role (1+ years preferred)
- Strong typing skills with a high level of accuracy
- Proficiency with Microsoft Office (Excel, Word, Outlook) or Google Workspace
- Excellent organizational and time management skills
- Strong attention to detail and ability to multitask
- Excellent written and verbal communication skills
- Experience with databases, CRMs, or cloud-based admin systems is a plus
- Flexible working hours and remote/hybrid options available
- Supportive, team-oriented culture
- Opportunities for training and development
- All software and tools provided
Company Details
Data Analyst Business Marketing Intelligence and AI Driven Media - Remote Role with Global Impact...
Posted 11 days ago
Job Viewed
Job Description
Whether you call yourself a Data Analyst, Business Intelligence Analyst, Business Analyst, Analytics Engineer, or even a Data Scientist, your skills are in high demand - and this venture proves it.
Your ability to spot patterns, make sense of complexity, and turn raw data into actionable insights is exactly what fuels success in our fast-growing media company. The analytical skills you’ve honed in corporate life are directly transferable here — the difference? You get the freedom to work independently , remotely and on your own terms. This is not your typical 8 - 6 cubicle gig.
This role is designed for analytical professionals ready to work independently , remotely and with flexibility - while making a direct impact on business strategy and results.
We’re a high-growth media company shaking up the industry - and we’re looking for Analysts who are not just about crunching numbers, but about turning them into smart moves and bold growth strategies.
About Us
We’re a high-growth digital media company with a global audience and a bold vision. Our team thrives on innovation, experimentation and data-driven decision-making. We’re looking for an Analyst who is passionate about turning information into action and who’s ready to step out of the traditional corporate environment.
Key Responsibilities:
With the help of AI-assisted technologies and comprehensive internal training, you will:
- Create compelling ad copy to attract a global client base and drive business growth.
- Generate consistent and quality inquiry – take full advantage of our comprehensive training to market across a wide variety of platforms.
- Expand your reach beyond the cubicle to make an impact on potentially thousands of people worldwide.
- Conduct interviews with qualified candidates to ensure you’re attracting the right clients and partners.
- Participate in daily training sessions to enhance your leadership, communication and business skills.
- Commit to your own daily personal and professional growth and lead by example.
- Guide potential candidates through a proven discovery process to ensure the right fit for our values and culture. We use a structured process to determine eligibility and ensure a good match.
- Receive and apply full marketing training by industry leaders to master our proven business systems.
- Represent a high-quality and in-demand Personal Growth & Influence Development product line with confidence and integrity.
What We’re Looking For:
- Proven experience in data analysis , business intelligence , or a similar analytics role (Data Analyst, Business Analyst, Analytics Engineer, Insights Analyst).
- Ability to work independently, manage priorities and deliver measurable outcomes.
- Commercially minded, curious and eager to explore new ways of applying data to business growth.
- Positive, fun and sassy personality with a genuine passion for people and transformation.
- Creative problem solver – the ability to see things from a different angle.
- The ability to thrive in a high-performance environment.
- Outstanding communication skills across a wide variety of audiences.
- A natural connector who loves nurturing relationships and assisting others succeed.
- A strong desire to support and empower people .
What’s In It for You:
- 100% remote, flexible working environment - work from anywhere in the world and in your preferred time zone.
- Independence to manage your own projects and work schedule.
- Be part of a growth-focused, innovative media company that values creativity, speed and results.
- Results-based income model - rewarding those who can deliver value and drive measurable outcomes.
- Work with a passionate, collaborative team who believe in thinking big and moving fast.
- Access to in-house tools, training and support for ongoing success.
- Be part of a fun, encouraging and driven global network .
- The ability to scale your income without scaling your hours.
This role is perfect if…
You’re a Data Analyst (or an analytics professional with transferable skills) who’s ready to move beyond the corporate 8 – 6 and looking to apply your skills in a vibrant, high-growth industry - and you want the freedom to design your workday around your life.
If you have the skills, drive, and mindset to turn data into growth and consider yourself to be a big thinker, looking for a venture to take full advantage of your current skillset, work remotely, grow into leadership and make a real impact, click apply, answer the qualifying questions and we’ll be in touch for a brief phone/Zoom interview to see if we have the potential of a business relationship.
This is not your regular salaried or wage role . It is a performance-based, contractor position best suited to individuals ready to take their results to the next level. You’ll thrive here if you believe that profits are better than wages , value an even playing field and are ready to be rewarded directly for your success.
Company Details
Customer Service Agent
Posted 27 days ago
Job Viewed
Job Description
As a Customer Service Representative, you'll be the primary point of contact for our customers, providing exceptional support and resolving inquiries with a positive and helpful attitude. You'll be instrumental in ensuring customer satisfaction and building lasting relationships.
Benefits
Hourly Base Salary + Commission
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information about products/services, pricing, and policies.
Troubleshoot and resolve customer issues, complaints, and concerns efficiently and effectively.
Document all customer interactions accurately in our system.
Identify opportunities to upsell or cross-sell products/services when appropriate.
Collaborate with other departments to ensure a seamless customer experience.
Stay up-to-date on product knowledge and company procedures
Requirements
High school diploma or equivalent; some college preferred.
1+ years of experience in a customer service role
Excellent verbal and written communication skills.
Strong active listening skills
Problem-solving aptitude
Ability to multitask, prioritize, and manage time effectively
Patience, professionalism, and a positive attitude
Ability to work independently and as part of a team.
Company Details
Head of Demand Generation - Sydney
Posted today
Job Viewed
Job Description
Location - Sydney, Australia
Function - Marketing
Department - Digital Marketing
Working Pattern - Hybrid
Benefits – Benefits and Rewards
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.
As Head of Demand Generation, you’ll be the growth architect, bringing together performance, systems, and story to ignite demand generation and unlock rapid, scalable growth.
Responsibilities:You’ll oversee demand generation across three dynamic portfolios, while personally taking the lead on the Heavy Industry portfolio in APAC. From owning digital performance channels like paid media and SEO to orchestrating full-funnel campaigns, delivering pipeline growth.
You’ll also lead a small, high-impact team of Demand Generation Managers, providing hands on leadership to drive execution excellence and foster a performance mindset.
You’ll take the lead, working closely with marketing teams from newly acquired businesses to ensure they’re not only onboarded seamlessly but set up early for success within Ideagen’s high-performance marketing engine.
- Lead high-impact demand generation initiatives that align with business priorities to meet pipeline (ABC) targets.
- Own and scale demand generation across the multiple industry portfolio – driving measurable pipeline growth in mining, construction, healthcare, manufacturing and education.
- Be the leading driver for marketing integration of newly acquired businesses onboarding the marketing functions seamlessly into Ideagen’s growth engine.
- Act as a change agent within the APAC marketing function, championing performance initiatives and improved processes.
- Work cross-functionally at a strategic level, partnering with Product, Sales, and Revenue Operations to deliver unified, high-performing go-to-market initiatives.
- Partner with Segment Directors to develop and guide strategic growth plans across verticals, customer segments, and regions from Awareness to Advocacy.
- Take charge of end-to-end digital campaign strategy and execution across paid search, display, social, retargeting, and SEO, driving bold, high-performing programs that cut through the noise and deliver real pipeline impact.
- Champion the collaboration between Marketing and BDR teams, partnering closely with the BDR Manager to drive joint initiatives and maximise pipeline impact.
- 8+ years in B2B SaaS or software marketing, with a focus on demand generation , performance marketing , and pipeline growth .
- Proven experience leading marketing integration and change management for acquired businesses.
- Strong track record of managing full-funnel marketing campaigns , from top-of-funnel awareness through to conversion.
- Demonstrated success in APAC markets , with knowledge of key industries such as mining, construction, healthcare, manufacturing or education.
- Experience working closely with BDR/Sales Development teams to align lead generation and pipeline acceleration initiatives.
- Hands-on experience managing small, high-performing marketing teams .
- Deep understanding of MarTech ecosystems , including CRM (Salesforce), Marketing Automation (Pardot), and analytics platforms.
Skills
- Strategic thinker with the ability to translate business goals into actionable marketing plans .
- Expertise in digital channels (SEO, Paid Search, Paid Social) and funnel optimisation.
- Strong project management skills with a track record of orchestrating cross-functional initiatives .
- Analytical mindset, skilled at tracking KPIs, measuring ROI , and deriving actionable insights.
- Exceptional stakeholder management and communication skills, with the ability to influence at all levels.
- Comfortable operating in a dynamic, fast-paced environment , managing multiple priorities.
- Strong leadership capabilities .
- Change agent mindset, able to navigate and lead through transformation and integration phases.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.
Every day millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place!
#LI-WY #LI-Hybrid #LI-Fulltime #LI-Sydney
Account Executive - South Yarra
Posted 5 days ago
Job Viewed
Job Description
Location -New South Wales/ Queensland/ Victoria, Australia
Function - New Business, Corporate Services, Retail
Department - Global Sales
Working Pattern - Hybrid
Benefits – Benefits and Rewards
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.
Are you ready to shape the future of compliance and innovation? Ideagen is looking for a results-driven Account Executive to lead new business growth across the Corporate Services and Retail sectors . Join us in delivering trusted SaaS solutions that empower organizations to work smarter, safer, and more efficiently.
- Identify opportunities for upselling and cross-selling within existing accounts.
- Develop strategic account plans to meet sales targets and drive revenue.
- Collaborate with the sales team to explore new business opportunities in the ANZ region.
- Build and maintain strong relationships with key clients in the Services and Corporate sectors.
- Act as the main point of contact, addressing client needs and ensuring satisfaction.
- Conduct regular business reviews and training sessions to support client success and solution adoption.
- Stay updated on industry trends, competitors, and regulatory changes.
- Share market insights with product teams to improve offerings.
- Represent the company at industry events to build brand presence and generate leads.
- Track account performance, sales activities, and customer interactions using CRM tools.
- Analyze data to inform business decisions and forecast revenue.
Personal Attributes
- You've led high performing and proven success in growing accounts across sectors such as New Business, Corporate Services, and/or retail.
- Highly motivated and results-oriented with a strong drive to achieve sales targets.
- You've upsold strategic services before and got numbers to prove it.
- Excellent ability to connect to people in a room full or stakeholders.
- Data-driven, commercially minded, and can cut through the noise.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence.
#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne
Account Manager - Sydney
Posted 5 days ago
Job Viewed
Job Description
Location - Australia
Function - Global Sales
Department - Digital Sales
Working Pattern - Hybrid
Benefits – Benefits and Rewards
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.
Ideagen is looking for a proactive Account Manager to nurture and grow relationships with our digital sales. You’ll own the customer journey—driving retention, expansion, and success—while collaborating across teams to deliver real value through our SaaS solutions. If you're passionate about strategic partnerships and helping SMEs thrive, we’d love to hear from you.
Responsibilities:- Manage and grow mid-market client relationships, driving retention and revenue expansion.
- Own the full sales cycle—from onboarding to upselling and renewals.
- Keep your pipeline accurate and visible using Salesforce and HubSpot.
- Deliver tailored SaaS solutions through a consultative, data-driven approach.
- Identify growth opportunities and structure deals that deliver real value.
- Act as a trusted advisor, ensuring clients achieve success with Ideagen’s products.
- Stay ahead of product updates and industry trends to boost engagement and adoption.
- You've led high-performing account management or customer success teams in B2B SaaS.
- You understand pricing strategy and renewal mechanics.
- You've upsold strategic services before - and you've got the numbers to prove it.
- You can hold your own in a room full of senior stakeholders.
- You're data-driven, commercially minded, and can cut through the noise.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at . All matters will be treated with strict confidence.
#LI-HT1 #LI-Hybrid #LI-Fulltime #LI-Melbourne
Account Executive - South Yarra
Posted 5 days ago
Job Viewed
Job Description
Location - New South Wales/ Queensland/ Victoria, Australia
Function - Industry: Mining, Utilities, Construction
Department - Global Sales
Working Pattern - Hybrid
Benefits – Benefits and Rewards
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out.
Drive impact where it matters most. Ideagen is seeking a results-oriented Account Executive to lead enterprise sales across the Mining, Utilities, and Construction sectors in the ANZ region. If you're passionate about solving complex industry challenges with smart SaaS solutions and building trusted partnerships, this is your opportunity to make a difference and we'd love to hear from you.
Responsibilities:- Drive strategic growth by crafting and executing sales plans that exceed targets across Mining, Utilities, and Construction.
- Own the full sales cycle —from identifying high-potential prospects in ANZ to closing enterprise deals averaging over $250k.
- Be the industry expert by staying ahead of market trends and positioning Ideagen’s SaaS solutions as the trusted choice.
- Build meaningful relationships with key decision-makers, becoming a trusted advisor and long-term partner.
- Deliver impact through insight —conduct needs assessments and present tailored solutions that solve real business challenges.
- Collaborate to win by working closely with marketing, product, and customer success teams to align efforts and maximize value.
- Stay sharp and informed with ongoing learning, training, and development to keep your skills and product knowledge ahead of the curve.
- Report with confidence by maintaining accurate CRM records and providing clear forecasts and performance insights.
- You've led high performing and proven success in growing accounts in the industry sector such as Mining, Utilities, and Construction.
- Highly motivated and results-oriented with a strong drive to achieve sales targets.
- You've upsold strategic services before and got numbers to prove it.
- Excellent ability to connect to people in a room full or stakeholders.
- Data-driven, commercially minded, and can cut through the noise.
About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place!
#LI-SA1 #LI-Sydney #LI-Fulltime #Melbourne #Brisbane