22,185 Jobs in Australia

Are you an excellent communicator with a passion for providing top-notch customer service? We are seeking a Remote Live Chat Specialist to join our dynamic team and help enhance our customers' online experience. In this role, you will be responsible for engaging with customers through live chat, answering queries, and resolving issues in real-time. Your ability to provide immediate assistance while maintaining professionalism and empathy will be crucial to our success. As a Remote Live Chat Specialist, you will work in a fast-paced environment, utilizing your problem-solving skills to ensure customer satisfaction while adhering to company policies and procedures. You will have the opportunity to work from the comfort of your own home while contributing to a supportive and collaborative team culture. We value adaptability and quick thinking, as this role requires responding to various customer inquiries that may span multiple topics. If you have strong writing skills, an ability to multitask, and a focus on delivering exceptional service, we invite you to apply for this exciting remote position. Join us and be part of a forward-thinking company that prioritizes both employee well-being and customer happiness!

• Engage with customers via live chat to provide immediate support and assistance.
• Respond to customer inquiries, concerns, and complaints in a professional and timely manner.
• Identify customer needs and offer appropriate solutions or alternatives to enhance their experience.
• Document and track customer interactions in our CRM system for follow-up and future reference.
• Collaborate with team members and departments to resolve complex issues effectively.
• Maintain up-to-date knowledge of products, services, and company policies to assist customers accurately.
• Monitor chat channels for quality assurance and suggest improvements based on customer feedback.

• Proven experience in customer service or support roles, preferably in a live chat environment.
• Excellent written communication skills with the ability to convey information clearly and concisely.
• Strong problem-solving abilities and ability to think quickly on your feet.
• Familiarity with CRM systems and live chat software is a plus.
• Ability to multitask and manage several customer interactions simultaneously.
• Strong attention to detail and a commitment to providing high-quality service.
• Reliable internet connection and a suitable remote work environment.

We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our dynamic team. This position plays a critical role in ensuring the accuracy and efficiency of our data management processes. As a Remote Data Entry Clerk, you will be responsible for inputting data, maintaining databases, and ensuring that all information is up-to-date and properly organized. The ideal candidate should possess excellent typing skills, a keen eye for detail, and the ability to work independently in a remote environment. This role requires strong communication skills and the capacity to manage time effectively, as you will be responsible for completing tasks within designated deadlines. You will engage with various stakeholders to gather necessary information and clarify discrepancies, requiring both diligence and adaptability. In addition, you will be trained to utilize various software tools that allow you to perform your duties effectively, making this an excellent opportunity for anyone looking to enhance their data skills in a remote format. If you have a passion for data accuracy and enjoy working independently while contributing to a team, we encourage you to apply for this exciting role.

• Inputting and updating data accurately in databases and spreadsheets.
• Reviewing and verifying data for accuracy before entry.
• Maintaining confidentiality of sensitive information.
• Troubleshooting and resolving discrepancies in data records.
• Generating reports and summaries of data as required.
• Assisting in the organization and archiving of data files.
• Providing support in data management projects as needed.

• High school diploma or equivalent; additional education in data management or a related field is a plus.
• Proficiency in Microsoft Office Suite, especially Excel.
• Strong typing skills with a minimum typing speed of 40 WPM.
• Excellent attention to detail and strong organizational skills.
• Ability to work independently with minimal supervision.
• Effective communication skills, both written and verbal.
• Prior experience in data entry or administrative support is preferred.

At The Balance Institute Pty Ltd , we are dedicated to delivering high-quality educational services that support individuals and families through life’s key transitions. We are committed to professionalism, inclusivity, and care in all areas of our work. To support our growing operations, we are seeking a reliable and detail-oriented Administrative – Data Entry Clerk to join our team.

This role combines general administrative duties with high-volume data entry tasks. You’ll be responsible for maintaining accurate records, supporting internal teams with admin tasks, and ensuring smooth day-to-day office operations. This is an ideal role for someone who thrives in structured environments, has excellent attention to detail, and enjoys working behind the scenes to keep things organized.

• Accurately input, update, and manage data across various internal systems and databases
• Maintain organized digital and paper filing systems
• Prepare reports, spreadsheets, and documents as needed
• Provide administrative support to team members (e.g. scheduling, email correspondence, document formatting)
• Verify and cross-check information for accuracy and completeness
• Handle confidential information with discretion
• Respond to basic inquiries from staff, students, or partners

• Previous experience in an administrative or data entry role (1+ years preferred)
• Strong typing skills with a high level of accuracy
• Proficiency with Microsoft Office (Excel, Word, Outlook) or Google Workspace
• Excellent organizational and time management skills
• Strong attention to detail and ability to multitask
• Excellent written and verbal communication skills
• Experience with databases, CRMs, or cloud-based admin systems is a plus

• Flexible working hours and remote/hybrid options available
• Supportive, team-oriented culture
• Opportunities for training and development
• All software and tools provided

Whether you call yourself a Data Analyst, Business Intelligence Analyst, Business Analyst, Analytics Engineer, or even a Data Scientist, your skills are in high demand - and this venture proves it.

Your ability to spot patterns, make sense of complexity, and turn raw data into actionable insights is exactly what fuels success in our fast-growing media company. The analytical skills you’ve honed in corporate life are directly transferable here — the difference? You get the freedom to work independently , remotely and on your own terms. This is not your typical 8 - 6 cubicle gig.

This role is designed for analytical professionals ready to work independently , remotely and with flexibility  - while making a direct impact on business strategy and results.

We’re a high-growth media company shaking up the industry - and we’re looking for Analysts who are not just about crunching numbers, but about turning them into smart moves and bold growth strategies.

About Us
We’re a high-growth digital media company with a global audience and a bold vision. Our team thrives on innovation, experimentation and data-driven decision-making. We’re looking for an Analyst who is passionate about turning information into action and who’s ready to step out of the traditional corporate environment.

Key Responsibilities:

With the help of AI-assisted technologies and comprehensive internal training, you will:

• Create compelling ad copy to attract a global client base and drive business growth.
• Generate consistent and quality inquiry – take full advantage of our comprehensive training to market across a wide variety of platforms.
• Expand your reach beyond the cubicle to make an impact on potentially thousands of people worldwide.
• Conduct interviews with qualified candidates to ensure you’re attracting the right clients and partners.
• Participate in daily training sessions to enhance your leadership, communication and business skills.
• Commit to your own daily personal and professional growth and lead by example.
• Guide potential candidates through a proven discovery process to ensure the right fit for our values and culture. We use a structured process to determine eligibility and ensure a good match.
• Receive and apply full marketing training by industry leaders to master our proven business systems.
• Represent a high-quality and in-demand Personal Growth & Influence Development product line with confidence and integrity.

What We’re Looking For:

• Proven experience in data analysis , business intelligence , or a similar analytics role (Data Analyst, Business Analyst, Analytics Engineer, Insights Analyst).
• Ability to work independently, manage priorities and deliver measurable outcomes.
• Commercially minded, curious and eager to explore new ways of applying data to business growth.
• Positive, fun and sassy personality with a genuine passion for people and transformation.
• Creative problem solver – the ability to see things from a different angle.
• The ability to thrive in a high-performance environment.
• Outstanding communication skills across a wide variety of audiences.
• A natural connector who loves nurturing relationships and assisting others succeed.
• A strong desire to support and empower people .

What’s In It for You:

• 100% remote, flexible working environment - work from anywhere in the world and in your preferred time zone.
• Independence to manage your own projects and work schedule.
• Be part of a growth-focused, innovative media company that values creativity, speed and results.
• Results-based income model - rewarding those who can deliver value and drive measurable outcomes.
• Work with a passionate, collaborative team who believe in thinking big and moving fast.
• Access to in-house tools, training and support for ongoing success.
• Be part of a fun, encouraging and driven global network .
• The ability to scale your income without scaling your hours.

This role is perfect if…
You’re a Data Analyst (or an analytics professional with transferable skills) who’s ready to move beyond the corporate 8 – 6 and looking to apply your skills in a vibrant, high-growth industry - and you want the freedom to design your workday around your life.

If you have the skills, drive, and mindset to turn data into growth and consider yourself to be a big thinker, looking for a venture to take full advantage of your current skillset, work remotely, grow into leadership and make a real impact, click apply, answer the qualifying questions and we’ll be in touch for a brief phone/Zoom interview to see if we have the potential of a business relationship.

This is not your regular salaried or wage role . It is a performance-based, contractor position best suited to individuals ready to take their results to the next level. You’ll thrive here if you believe that profits are better than wages , value an even playing field and are ready to be rewarded directly for your success.

Location - Sydney, Australia

Function - Marketing

Department - Marketing

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

The Marketing Analytics & Insights Manager acts as a strategic and analytical partner to the APAC marketing team. This role is critical in driving data-informed decisions, measuring marketing effectiveness, and supporting revenue growth by optimizing campaigns, funnel and pipeline performance. 

• Partner with the APAC marketing team to define, monitor, and evaluate key performance indicators (KPIs) across all marketing initiatives.
• Deliver regular reporting and performance insights across campaigns, channels, and solutions to support marketing effectiveness and return on investment.
• Analyse marketing funnel performance (MAL to MQL to SQL to CW) and identify opportunities for conversion rate optimization.
• Build and maintain dashboards, scorecards, and reporting tools in partnership with the global Marketing Ops and Analytics team.
• Support monthly, quarterly and annual planning cycles with data modelling, forecasting, and budget-to-pipeline analysis.
• Ensure marketing data integrity and accurate attribution through ongoing review of Salesforce, BI and MCI reporting platforms.
• Act as the APAC liaison to the central Marketing Ops team, supporting data alignment, governance, and best practice.
• Collaborate with other regional Marketing Performance Business Partners (e.g., EMEA, NORAM) to standardize reporting, drive consistency, and share learnings globally.

• 5+ years’ experience in marketing performance, commercial analytics, or a related role within a B2B SaaS business. Experience in due diligence or transaction advisory at a top-tier accounting firm is also highly regarded
• Strong knowledge of marketing KPIs, performance benchmarking, and demand generation metrics.
• Hands-on experience with marketing and sales systems (e.g., Salesforce, Google Analytics, Power BI and MCI (Marketing cloud intelligence).
• Proven ability to interpret complex data, develop actionable insights, and communicate effectively with stakeholders.
• Experience supporting marketing teams with performance tracking and strategic direction.
• Comfortable working cross-functionally in a fast-paced, matrixed environment.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

 #LI-HT1 #LI-Hybrid #LI-Fulltime

Location -New South Wales/Queensland/Victoria, Australia 

Function - Pre-sales

Department - Sales

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out



As a Solutions Engineer at Ideagen, you’ll work closely with the Sales Team to understand customer problems and show how Ideagen’s products can solve them. You’ll help guide the sales process, focusing on both enterprise and mid-market clients, and tailor your approach to different audiences. Your deep knowledge of the product and industry will make you a trusted advisor, helping customers see the value of the solution based on real-world experience. 

• Understand customer needs and business goals through consultations and discovery sessions
• Present tailored product demos that address customer pain points
• Work with the sales team to create customized proposals and solutions
• Build strong relationships with key decision-makers and stakeholders
• Offer expert advice on industry best practices and standards
• Support marketing through webinars and promoting core messages
• Stay updated on industry trends, technologies, and competitors
• Design and maintain demo environments for different markets
• Create demo scripts based on customer use cases
• Respond to technical and functional RFP requirements
• Assist the implementation team during customer handover

• 3+ years in Pre-Sales, Sales Engineering, or consulting in EHS or related fields
• Background in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plus
• Strong knowledge of product management software and SaaS platforms
• Familiar with APIs, interoperability, data warehousing, and software architecture
• Excellent communication and presentation skills, especially in explaining EHS solutions
• Analytical, customer-focused, and effective in fast-paced team settings
• Proven ability to manage multiple Pre-Sales projects
• Willing to travel and represent the company professionally
• Proficient in Microsoft Office tools

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

 #LI-HT1 #LI-Hybrid #LI-Fulltime

Location - Melbourne, Australia

Function - Sales

Department - BDR

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a driven Business Development Representative to generate new business opportunities within the Education and Government sectors, including Higher Education, Government agencies, and Local Government. The ideal candidate will have a strong understanding of sector-specific procurement cycles, budget limitations, and decision-making processes.

Primary Responsibilities

• Generate qualified opportunities within Higher Education and Government sectors
• Develop and maintain a robust pipeline of opportunities
• Work with assigned Account Executives to develop opportunities and approach targeted segments

Sector-Specific Activities

• Build relationships with key decision-makers (e.g., IT Directors, CIOs, Procurement Officers)
• Understand and align outreach with fiscal year planning and budget cycles
• Develop expertise in education GRC technology requirements and government compliance standards
• Participate in education conferences, government vendor fairs, and sector-specific events

• 1–3 years of B2B sales development or related experience
• Background in selling to education or government sectors preferred
• Knowledge of public sector procurement and RFP/RFQ processes
• Strong communicator with the ability to engage diverse stakeholders
• Skilled in research, account mapping, and navigating complex organizations
• Resilient, process-driven, and effective in managing long sales cycles
• Excellent time management and organizational abilities

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

 #LI-HT1 #LI-Hybrid #LI-Fulltime

Location - Sydney, Australia

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a sharp and detail-driven Renewals Manager to own the contract renewal process. You'll analyze customer agreements, clarify renewal terms and exit clauses, and communicate them clearly to clients. If you're analytical, a strong communicator, and thrive on precision, we’d love to hear from you.

• Review customer contracts to identify key renewal dates, terms, and termination clauses.
• Keep renewal data organized and up to date in our internal systems.
• Proactively communicate with customers about upcoming renewals and clearly explain their options.
• Handle customer questions on contract terms and processes with accuracy and clarity.
• Identify and escalate any contract disputes or discrepancies to appropriate internal teams.
• Partner with legal and finance to ensure compliance with policies and regulations.
• Help improve internal workflows for contract management and customer communication.
• Maintain detailed records of all customer interactions and communications related to contract renewals.

• 3+ years of experience in renewals or complaints, ideally in SaaS or subscription-based environments.
• Strong attention to detail and administrative skills, paired with an analytical mindset and excellent organizational and time management abilities.
• Excellent communication skills—able to simplify legal terms for any audience.
• Proficiency in CRM and contract management tools.
• A customer-first attitude and a passion for building positive relationships.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better.

Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

 #LI-HT1 #LI-Hybrid #LI-Fulltime

Location - Sydney, Australia

Function - Renewals

Department - Customer

Working Pattern - Hybrid; Full-time

Benefits – Benefits and Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

We're looking for a driven and experienced Senior Renewals Manager to lead renewal strategies for key accounts. You'll play a vital role in boosting customer retention and revenue by managing renewals, identifying upsell opportunities, and acting as a trusted advisor to ensure customers get lasting value from our solutions.

• Develop and execute comprehensive renewal strategies for a portfolio of assigned accounts, ensuring timely and successful renewals.
• Proactively engage with customers to understand their business needs, identify potential challenges, and address any concerns related to their existing contracts.
• Confidently discuss commercials with customers, negotiate renewal terms, and effectively articulate the value proposition of our products and services. Identify and capitalize on upsell and cross-sell opportunities to expand customer relationships and drive revenue growth.
• Accurately forecast renewal rates and maintain a detailed pipeline of upcoming renewals.
• Collaborate closely with internal teams, including Sales, Customer Success, and Finance, to ensure a seamless and efficient renewal process.
• Effectively navigate and resolve challenging customer situations, including objections and potential churn risks.
• Ability to take lead in mitigating escalated enterprise customers requiring cross functional stakeholder

• 7+ years in renewals, account management, or a similar customer-facing role—preferably in SaaS.
• Proven track record of exceeding renewal targets and driving revenue growth.
• Strong commercial acumen with experience in contract negotiations and management.
• Excellent communication and relationship-building skills, even in challenging conversations.
• Proficiency in CRM tools like Salesforce and a passion for delivering exceptional customer experiences.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! 

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at  . All matters will be treated with strict confidence.

#LI-HT1 #LI-Hybrid #LI-Fulltime