3 Jobs in Cooranbong
Registered Nurse
Posted 16 days ago
Job Viewed
Job Description
Responsible to deliver patient centered care within the haemodialysis setting in accordance with organisational core values / standards of practice and codes and guidelines as set out by APHRA. To provide support to the Management Team by participating in the clinical, management, education and quality activities of staff and patients within the clinic.
**Key Responsibilities**
+ Participates in the design, planning, delivery and evaluation of patient care within the haemodialysis clinical setting.
+ Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
+ Responsible for own professional development and provides education to colleagues, patients and visitors.
+ Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
+ Actively participates in the quality improvement process by reporting all incidents, hazards and opportunities for improvement.
+ Completes clinical and mandatory competencies annually Performs defined management functions when required.
+ Maintains accurate patient information in medical records, including Therapy Data Management System (TDMS) and abides by confidentiality and Privacy Policy.
**Competencies** (attitude, skills, typical qualifications & experience)
**Essential:**
+ Registered as a general nurse with AHPRA (Australian Health Practitioner Regulation Agency) Current practising certificate.
+ Understanding of the Quality improvement process and risk management obligations
+ Demonstrated clinical competence and expertise (or working towards) in nephrology nursing.
+ Ability to continuously reflect on nursing practice and apply learning as appropriate.
+ Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
+ Demonstrated organisational, decision-making and problem-solving skills, combined with the ability to be self-directed.
+ Demonstrated ability to effectively perform staff and patient education.
+ Knowledge of nursing, nephrology and other professional issues which impact on nursing practice within the specialty.
**Desirable:**
+ Nephrology nursing theory and practice.
+ Computer literacy.
+ Demonstrated commitment to quality improvement initiatives.
CUSTOMER SERVICE SPECIALIST II
Posted 11 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
Ensures that customer issues and concerns are answered efficiently and effectively.
**Job Responsibilities**
+ Manage incoming customer orders, phone and email enquires relating to price, delivery and product selection
+ Respond to customer technical enquiries with information provided from Hub TSE's and/or Product Management
+ Update key accounts with regular open order status reports.
+ Work closely with Industrial and Utility Sales teams as required to support the allocated customer base.
+ Identify new business opportunities and engage with relevant team members to close opportunities.
+ Help clients identify additional needs from our product portfolio.
+ Review the Daily Booking Reports - Commercial and Scheduling and check for order entry accuracy and highlight delivery concerns to Logistics.
+ Attend to customer queries on outstanding orders. For Key Account Customers (KAC), proactively feedback rescheduled delivery information to the customer as advised by the Supply Department.
+ Provide accurate information in a timely manner to Logistics, Stores and Production to enable despatch to meet customer request.
+ Complete paperwork interfacing with other Departments, - requests for credit and customer returns. Ensure approval by the appropriate level as defined in the DOA.
+ Attend the meetings chaired by the Supply Chain Manager & Sales Manager for updates on sales performance and Key Account Customer sales strategy. Be prepared to discuss any issues affecting the customer service function.
+ Undertake other duties as required from time to time by the Sales Operations Manager
+ Provide input on key accounts directly to the Supply Chain Manager as part of the Sales and Operations planning process.
+ Be involved in continuous improvement programmes that are aimed at achieving excellence in customer service.
+ Follow all TE's internal procedures and policies.
+ At all times act in the best interest of both internal and external customers
+ Support CSS other team members as required.
+ Ensure all relevant sales documentation is filed accurately to align with TE CRD Order Management Policy.
+ Ensure customer returns (RMA's) are managed from initial enquiry through to credit issue.
+ Ensure adequate notice of absence is provided to allow coverage of the role.
**Job Requirements**
+ Secondary Education Level.
+ High proficiency with SAP Microsoft & MRP applications
+ Ability to organise self and manage multiple tasks.
+ Previous Customer Service / Sales experience essential.
+ The ability to adapt to different types of customers
+ Manage high workload with quick accurate responses to customer inquiries
+ Be able to communicate confidently and effectively.
+ Work as part of a close Customer Service team to provide an Exceptional Customer Experience.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Warnervale, NSW, AU, 2259
City: Warnervale
State: NSW
Country/Region: AU
Travel: None
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Registered Nurse
Posted 17 days ago
Job Viewed
Job Description
Primary purpose of the role
Responsible to deliver patient centered care within the haemodialysis setting in accordance with organisational core values / standards of practice and codes and guidelines as set out by APHRA. To provide support to the Management Team by participating in the clinical, management, education and quality activities of staff and patients within the clinic.
Key Responsibilities
- Participates in the design, planning, delivery and evaluation of patient care within the haemodialysis clinical setting.
- Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care.
- Responsible for own professional development and provides education to colleagues, patients and visitors.
- Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28).
- Actively participates in the quality improvement process by reporting all incidents, hazards and opportunities for improvement.
- Completes clinical and mandatory competencies annually Performs defined management functions when required.
- Maintains accurate patient information in medical records, including Therapy Data Management System (TDMS) and abides by confidentiality and Privacy Policy.
Competencies (attitude, skills, typical qualifications & experience)
Essential:
- Registered as a general nurse with AHPRA (Australian Health Practitioner Regulation Agency) Current practising certificate.
- Understanding of the Quality improvement process and risk management obligations
- Demonstrated clinical competence and expertise (or working towards) in nephrology nursing.
- Ability to continuously reflect on nursing practice and apply learning as appropriate.
- Effective communication and interpersonal skills including the ability to operate within a multidisciplinary team.
- Demonstrated organisational, decision-making and problem-solving skills, combined with the ability to be self-directed.
- Demonstrated ability to effectively perform staff and patient education.
- Knowledge of nursing, nephrology and other professional issues which impact on nursing practice within the specialty.
Desirable:
- Nephrology nursing theory and practice.
- Computer literacy.
- Demonstrated commitment to quality improvement initiatives.
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