29 Jobs in Creswick

**Introduction**
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
**Your role and responsibilities**
We are seeking a highly skilled and experienced Senior Solution Manager Specialist with SAP Basis consulting expertise to spearhead our strategic SAP initiatives. This role necessitates an in-depth understanding of Solution Manager, profound hands-on experience, and a demonstrated history of successful SAP project execution.
Responsibilities:
1. **Solution Management Guidance:** Guide clients on their SAP Solution Manager strategy, offering expert advice on system configuration, customization, and integration.
2. **Solution Architecture and Design:** Design and implement complex SAP Solution Manager landscapes, ensuring scalability and alignment with future business needs.
3. **Project Leadership:** Orchestrate large-scale SAP Solution Manager projects from initiation to completion, coordinating cross-functional teams and external partners.
4. **Technology Innovation and Thought Leadership:** Keep abreast of the latest trends and advancements in SAP Solution Manager technology. Promote continuous enhancement within the SAP Basis environment.
5. **Risk Mitigation:** Identify, evaluate, and mitigate risks linked with SAP Solution Manager implementations, updates, and migrations.
6. **Stakeholder Management:** Foster strong relationships with SAP Solution Manager technology providers and partners, guaranteeing optimal utilization of resources and access to top-tier solutions.
7. **Mentorship and Skill Advancement:** Mentor junior consultants, impart knowledge, and nurture their professional growth.
8. **Client Engagement:** Act as the main contact for key clients, comprehending their business requirements and translating them into SAP Solution Manager solutions.
9. **Quality Control:** Guarantee the delivery of high-standard SAP Solution Manager solutions by establishing stringent quality control measures and standards.
**Required technical and professional expertise**
1. A degree in Computer Science, Information Systems, or a related discipline. Alternatively, a minimum of 10 years of pertinent professional experience may be considered.
2. Substantial experience as an SAP Basis Consultant, with a specific emphasis on SAP Solution Manager, SAP ECC, SAP HANA, and/or SAP S/4HANA.
3. Comprehensive understanding of SAP Solution Manager administration, encompassing monitoring, performance tuning, security management, and backup/recovery procedures.
4. Expert knowledge of SAP NetWeaver, with a strong focus on SAP Solution Manager, and associated technologies.
5. Proven proficiency in SAP HANA Administration and Database Management Systems.
6. Superb problem-solving abilities and the capacity to approach challenges both tactically and strategically.
7. Distinctive communication and interpersonal skills to interact effectively with clients, stakeholders, and team members at all levels.
8. Verified capability to handle multiple projects concurrently, prioritize tasks, and meet deadlines under pressure.
9. Track record of effectively leading and delivering complex SAP Solution Manager projects, ensuring client satisfaction, and generating business value.
10. Proficiency in English, both written and spoken.
This role calls for a Senior Solution Manager SME with SAP Basis consulting expertise who can steer strategic SAP decisions, direct complex projects, and stimulate innovation within the organization. If you are a seasoned SAP professional with a commitment to driving technological superiority and business transformation, we encourage you to apply.
Applicants must possess an active NV1 AGSVA clearance or have the potential to attain it.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We're excited to share that we've recently welcomed **Club Wyndham Bellinzona** in Hepburn Springs, Daylesford into our portfolio of properties. We're proud to have brought the existing team with us and are now growing our talented team as we look ahead to this next chapter for the property - continuing its warm tradition of hospitality while creating even more memorable experiences for our guests.
If you take pride in creating spotless spaces, love adding thoughtful touches that make guests feel at home, and thrive in a supportive, team-focused environment, we'd love you to join us as a **Room Attendant.**
**HOW YOU'LL SHINE**
As a Room Attendant, you'll play a vital role in ensuring every guest enjoys a clean, comfortable, and welcoming stay. You'll bring our brand of warm hospitality to life through your attention to detail and pride in presentation.
You will:
+ Clean and service guest rooms and public areas to a high standard
+ Make beds, change linens, and replenish guest amenities
+ Restock supplies and ensure everything is perfectly presented for new arrivals
+ Report any maintenance issues or lost property promptly
+ Follow health, safety, and hygiene procedures at all times
+ Work closely with the housekeeping and maintenance teams to deliver seamless service
+ Assist guests with friendly and professional service if approached during your duties
**HOW YOU'LL BE REWARDED**
Grow your career with a values-driven organisation that's passionate about supporting its people. As part of our team, you'll enjoy:
+ Discounted stays at hotels and resorts around the world
+ A generous reward and recognition program
+ Opportunities to learn, grow, and progress your career
+ An inclusive workplace supported by active Diversity Resource Groups
**WHAT YOU'LL BRING**
To be successful in this role, you'll bring:
+ Previous experience in housekeeping or room attendant roles (hospitality experience preferred)
+ High attention to detail and pride in presentation
+ Strong time management and organisational skills
+ A friendly and professional attitude with a focus on guest satisfaction
+ The ability to work efficiently, both independently and in a team
+ The flexibility to work a roster that includes weekends, evenings, and public holidays
**WHERE YOU'LL BEGIN YOUR JOURNEY**
**Club Wyndham Bellinzona** is a beautiful, heritage-style property set among the rolling hills of Hepburn Springs, just a few minutes from Daylesford. With its elegant guest rooms, gardens, and a warm country-house feel, Bellinzona is known for welcoming guests who come for spa retreats, weddings, conferences, and a taste of local hospitality.
You'll be joining a team that's proud of both the history of the property and the future we're building together - helping to create exceptional guest experiences in one of Victoria's most loved regional destinations.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Join us at Club Wyndham Bellinzona in beautiful Hepburn Springs, Daylesford, and bring your culinary expertise to one of the region's most charming destinations.**
We have exciting **full-time and casual opportunities** available for experienced Chefs who are passionate about creating exceptional dining experiences in a dynamic, high-quality kitchen environment.
**How You'll Shine**
As part of our talented culinary team, you'll play a vital role in delivering memorable food experiences for our guests by:
+ Preparing and presenting high-quality dishes with consistency and attention to detail
+ Maintaining excellent food safety and hygiene standards at all times
+ Assisting with menu planning and contributing ideas for seasonal and event offerings
+ Managing stock rotation, ordering, and cost control in line with business needs
+ Supporting smooth kitchen operations through teamwork and clear communication
+ Mentoring and guiding junior team members to uphold our service and presentation standards
From intimate dinners to special events, you'll take pride in producing beautiful, flavourful dishes that showcase the best of local ingredients and hospitality.
**What You'll Bring**
You'll be a qualified and experienced culinary professional who demonstrates:
+ Proven experience in a Chef role within a hotel, restaurant, or similar environment
+ Strong knowledge of modern cooking techniques and kitchen operations
+ A genuine passion for quality, presentation, and guest satisfaction
+ Sound understanding of food safety, hygiene, and compliance requirements
+ The ability to work collaboratively and calmly under pressure
+ Flexibility to work a rotating roster, including weekends and public holidays
**How You'll Be Rewarded**
At Travel + Leisure Co., you'll be supported by a culture that values growth and belonging. You'll also enjoy a range of benefits, including:
+ Base Remuneration for full time roles between $73,810 - $76,600
+ Casual roles based on award hourly rates
+ Opportunities for professional development and career advancement
+ Paid leave benefits including annual leave, sick leave, birthday leave and parental leave (for eligible roles)
+ Access to global discounts on accommodation, dining, and travel experiences
+ Subsidised private health for eligible roles
+ A safe, inclusive, and values-driven workplace that recognises and rewards your contribution
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Job Title:
Customer Service Officer
Job Description
Provide personalized support, manage enquiries, and grow within an award-winning global company offering career advancement and benefits.
**Are you ready to embark on a rewarding career journey? We are seeking multiple passionate Member Support Specialists to join our vibrant Contact Centre team in Ballarat, working with one of Australia's largest superannuation funds**
Our Australian Super team is expanding rapidly, and we're looking for dedicated customer experience professionals to join us. As part of our team, you'll support one of the nation's most biggest superannuation funds, helping members navigate their financial futures with confidence and clarity.
Whether you have contact centre experience or are new to the industry, we value your passion for service and commitment to making a difference. With full training provided and a clear path for career development, this is an excellent opportunity to grow your skills in a supportive, professional environment.
**What We Offer:**
+ Comprehensive Training: You'll receive structured onboarding and ongoing coaching - we'll ensure you're fully equipped to succeed.
+ Flexible Start Dates: 20th of October Start Date
+ Work-Life Balance: Monday to Friday roster with rotating shifts between 7:00 am and 8:00 pm - no weekend work required.
+ Competitive Salary: $62,232 package and performance based incentives. *Full time, Part time pro-rata
+ Modern Office Location: Based in our Ballarat office, free parking and close to public transport
+ Career Progression: 80% of our frontline leadership team began in this role, we're serious about internal growth.
+ Supportive Culture: Enjoy a positive team environment with regular social events, wellbeing programs, and a relaxed dress code.
**What You'll Be Doing:**
+ Delivering Exceptional Support: Handle inbound calls and assist customers with a wide range of superannuation enquiries - including online access, contributions, pension accounts, withdrawals, and investments.
+ Using Systems Effectively: Navigate internal platforms to resolve queries efficiently and accurately.
+ Maintaining Security and Compliance: Ensure the protection of personal information and adhere to relevant guidelines and procedures.
+ Providing Clear Guidance: Direct customers to appropriate resources and further support when needed.
**What We're Looking For:**
+ Strong communication and interpersonal skills with a professional, friendly approach
+ Ability to multitask and work confidently across multiple systems
+ Composure and resilience when handling complex or high-pressure interactions
+ Eagerness to learn and take on new challenges
+ A team-oriented mindset with a strong sense of personal accountability
Ready to Apply?
If you're looking for a stable, rewarding role with real opportunities for growth, we'd love to hear from you. Apply today and discover where a career at Concentrix can take you!
_Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions._
Location:
AUS Ballarat Corner University Drive and Vincent Drive
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Join us at **Club Wyndham Bellinzona in beautiful Hepburn Springs, Daylesford** and play a pivotal role in creating safe, seamless and memorable overnight experiences for our guests. We have both full-time and part-time opportunities available, with shifts from 11:00 pm to 7:00 am.
**How You'll Shine**
As the Night Manager, you'll be the overnight leader on site, ensuring smooth operations and excellent guest service by:
+ Completing and submitting front office night reports
+ Conducting internal security walks to maintain a safe environment
+ Providing bar service on request (until midnight)
+ Delivering overnight room service to meet guest needs
+ Keeping conference rooms and lobby areas clean and welcoming
+ Responding promptly to guest requests and addressing any concerns
+ Processing invoices and purchase orders (POs) efficiently
+ Managing guest room allocations, reservation entries, and updates
You'll be the reassuring presence that ensures our guests enjoy a safe and restful stay.
**What You'll Bring**
You'll be a confident and approachable hospitality professional with:
+ Previous experience in hotel operations, front office, or a similar supervisory role
+ A guest-centric mindset with excellent communication and problem-solving skills
+ A calm and professional approach to resolving issues under pressure
+ The ability to work independently overnight
+ Flexibility to work full-time or part-time on a rotating roster, including weekends and public holidays
**How You'll Be Rewarded**
At Travel + Leisure Co., you'll be supported by a culture that values growth and belonging. You'll also enjoy a range of benefits, including:
+ Professional development and training opportunities to support your career growth
+ Paid leave benefits including annual leave, sick leave, and parental leave
+ Access to global discounts on accommodation, dining and travel experiences
+ Discounted stays at our Club Wyndham resorts and partner properties
+ A safe, inclusive, and values-driven workplace that recognises and rewards your contribution
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT DATA is looking for a Level 3 Network Operations Engineer to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer's mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important role in in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability.
The Network Operations Engineer will be responsible for managing WAN, LAN and Data Centre Networking, Wireless Networks, Load Balancers, Firewalls, Corporate Telephony and Network Management Platforms and Applications.
**What You'll be Doing**
+ Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner within agreed SLA. Timely and consistent updates of tickets with resolution tasks performed.
+ Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution.
+ Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client's day-to-day business operations.
+ Monitor performance levels and capacity of supported devices and networks and assist in proper capacity planning and management.
+ Test new software versions and patches for release suitability and problem resolution.
+ Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
+ Operate within Security and Compliance frameworks.
+ Support facility and access management for the NOC Operations Centre and associated data centres.
+ Obtain and maintain all role-specific internal certifications required to perform the duties of the position effectively.
**Your Experience and Qualifications**
+ You must be an **Australian Citizen** and hold an AGSVA Baseline clearance.
+ An AGSVA NV1 clearance or higher will be well regarded.
+ A Diploma or Degree in Information Technology or equivalent.
**Core Technologies**
+ Routing and Switching: Cisco N540-ACC-SYS (WAN Edge), Cisco Nexus Switches, Cisco Nexus Dashboard Fabric Controller (NDFC)
+ Firewalls: F5 InterVRF Firewall Administration
+ Out-of-Band Management: MOXA Controllers, Cisco Catalyst C9300
+ Power Management Systems: CyberPower Power Management (Advanced Power Distribution, UPS Systems)
**Specialisations**
+ Network Automation & Optimisation: Cisco SR-PCE (Segment Routing Path Computation Element), Cisco Crosswork Network Controller
+ Data Centre Networking: Cisco Nexus Switching, NDFC Automation & Assurance
+ WAN Edge Architecture: Cisco N540 Series
+ Network Segmentation & Security: F5 InterVRF, BGP Communities
+ Carrier-Grade Routing: Segment Routing, EVPN/MP-BGP, PCE/Route Reflectors
+ Topology Design: AS-Loop Free Topology, Backbone Carrier Topology
**Desirable**
+ Cisco DNAC, Identity Services Engine (ISE), Stealthwatch Enterprise, Cisco Umbrella Web Proxy
+ Wireless Networking: Cisco Wireless LAN Controllers, Outdoor Wireless Solutions
+ Industrial Networking: Cisco Industrial Ethernet Switches
+ SD-WAN Technologies: Cisco vManage, vAnalytics, vBond, vSmart Controllers, ISR & WAN Edge Routers
+ Network Monitoring & Analytics: LogicMonitor, Cisco vAnalytics, Stealthwatch

**Some of our Benefits**
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
+ Flexible and hybrid working
+ Leave options that allow you to contribute to your community, study, or just take time to recharge.
+ A parental leave policy that supports parents and carers.
+ Income protection insurance
+ A comprehensive wellbeing program and associated benefits
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT DATA is looking for a Network Operations Technical Lead to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer's mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important role in in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability.
The Network Operations Technical Lead is a highly experienced professional with advanced network operations support expertise. They have deep knowledge and understanding across multiple areas of network technologies and they use advanced evaluation, judgment, and interpretation to select the most effective course of action, often in complex or ambiguous scenarios requiring strategic insight.
**What You'll be Doing**
+ Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner within agreed SLA. Timely and consistent updates of tickets with resolution tasks performed.
+ Review architecture, design and as built documentation and make recommendations for improvements, including scalability, resilience, and security enhancements.
+ Facilitate operational handover, and may lead implementation phases for network-related initiatives.
+ Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution.
+ Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client's day-to-day business operations.
+ Monitor performance levels and capacity of supported devices and networks and assist in proper capacity planning and management.
+ Mentor L1/L2 Engineers offering technical expertise / guidance, and coach L3 engineers to push work down and build team capability.
+ Test new software versions and patches for release suitability and problem resolution.
+ Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
+ Operate within Security and Compliance frameworks.
+ Support facility and access management for the NOC Operations Centre and associated data centres.
+ Obtain and maintain all role-specific internal certifications required to perform the duties of the position effectively.
**Your Experience and Qualifications**
+ You must be an **Australian Citizen** and hold an AGSVA Baseline clearance.
+ An AGSVA NV1 clearance or higher will be well regarded.
+ A Diploma or Degree in Information Technology or equivalent.
Core Technologies
+ Routing and Switching: Cisco N540-ACC-SYS (WAN Edge), Cisco Nexus Switches, Cisco Nexus Dashboard Fabric Controller (NDFC)
+ Firewalls: F5 InterVRF Firewall Administration
+ Out-of-Band Management: MOXA Controllers, Cisco Catalyst C9300
+ Power Management Systems: CyberPower Power Management (Advanced Power Distribution, UPS Systems)
Specialisations
+ Network Automation & Optimisation: Cisco SR-PCE (Segment Routing Path Computation Element), Cisco Crosswork Network Controller
+ Data Centre Networking: Cisco Nexus Switching, NDFC Automation & Assurance
+ WAN Edge Architecture: Cisco N540 Series
+ Network Segmentation & Security: F5 InterVRF, BGP Communities
+ Carrier-Grade Routing: Segment Routing, EVPN/MP-BGP, PCE/Route Reflectors
+ Topology Design: AS-Loop Free Topology, Backbone Carrier Topology
Desirable
+ Cisco DNAC, Identity Services Engine (ISE), Stealthwatch Enterprise, Cisco Umbrella Web Proxy
+ Wireless Networking: Cisco Wireless LAN Controllers, Outdoor Wireless Solutions
+ Industrial Networking: Cisco Industrial Ethernet Switches
+ SD-WAN Technologies: Cisco vManage, vAnalytics, vBond, vSmart Controllers, ISR & WAN Edge Routers
+ Network Monitoring & Analytics: LogicMonitor, Cisco vAnalytics, Stealthwatch

**Some of our Benefits**
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
+ Flexible and hybrid working
+ Leave options that allow you to contribute to your community, study, or just take time to recharge.
+ A parental leave policy that supports parents and carers.
+ Income protection insurance
+ A comprehensive wellbeing program and associated benefits
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT DATA is looking for a Network Operations Team Lead to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer's mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important role in in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability.
The primary objective of the Network Operations Team Lead is to ensure contracted Managed Services outcomes are delivered to the client. This role supports the day-to-day managed services operations service delivery ensuring that their IT infrastructure and systems remain stable and operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems, via standard processes and procedures and adherence to security and compliance controls.
**What You'll be Doing**
+ Monitor ticket queues and ensure tickets are regularly updated and escalated appropriately.
+ Work independently under general direction from the client, stakeholders, or senior manager to resolve escalated incidents and requests within agreed SLAs.
+ Provide support for escalated incidents and ensure timely escalation to management with ongoing updates.
+ Act as emergency support contact for critical client and business-impacting issues.
+ Drive service delivery to clients from the NOC Operations Centre, ensuring alignment with defined Service Management Service Operations (SMSO) processes.
+ Engage with clients and collaborate with internal teams for technical operations as part of routine service delivery.
+ Measure and analyse the team's delivery capabilities to support, maintain, and manage the technical aspects of managed solutions.
+ Implement training and development initiatives for direct reports, including goal setting, performance management, and succession planning.
+ Lead recruitment activities for vacant positions within the direct team.
+ Manage resources including leave, timesheets, on-call rosters, and coverage during peak periods (e.g., holidays or extended incidents).
+ Operate within Security and Compliance frameworks, ensuring adherence to enterprise governance systems and policies including WHS, Environmental, Risk, and CASA regulations.
**Your Experience and Qualifications**
+ You must be an **Australian Citizen** and hold an AGSVA Baseline clearance.
+ An AGSVA NV1 clearance or higher will be well regarded.
+ A Diploma or Degree in Information Technology or equivalent.
+ Experience with leading a network operations support team.
+ Demonstrated experience in organisational change management, including transformational initiatives that support operational maturity and team development.
+ Relevant experience supporting domain towers such as Platform, Network, Collaboration/Customer Experience, Security, and Tools & Applications.
+ Experience working in secure environments with a strong understanding of compliance, governance, and operational risk frameworks.

Technical Skills:
+ Platform: Vmware, Cisco HCI, vSAN, Windows, Linux, Cohesity, Active Directory
+ Network: CISCO SDWAN, CISCO SD Access, F5 LTM / GTM, Cisco Wireless
+ Communications / Navigation: VHF, UHF, ADS-B
+ Collaboration / Customer Experience: Cisco Voice, Cisco Contact Centre, Calabrio
+ Security: F5 ASM AFM, Cisco ISE, Cisco Umbrella
+ Tools and Applications: LogicMonitor, Tanium, Splunk, Rapid 7, Netbox
+ Automation / Scripting: Ansible, Powershell, Python

**Some of our Benefits**
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
+ Flexible and hybrid working
+ Leave options that allow you to contribute to your community, study, or just take time to recharge.
+ A parental leave policy that supports parents and carers.
+ Income protection insurance
+ A comprehensive wellbeing program and associated benefits
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
NTT DATA is looking for a Level 3 Security Operations Engineer to support a key project in Federal Government. This role will work within the NTT DATA Network Operations Centre (NOC) and collaborate with our Client to offer crucial managed services in support of nationally important networking and monitoring systems. This partnership aligns with our customer's mission of providing safe, secure, efficient, and environmentally responsible services. The role plays an important role in in the administration and support of the infrastructure, ensuring the highest standards of security, safety and reliability.
**What You'll be Doing**
+ Work independently, with general direction from the client, stakeholders, team lead or senior manager, to perform operational tasks to resolve all incidents / requests in a timely manner within agreed SLA. Timely and consistent updates of tickets with resolution tasks performed.
+ Proactively identify, investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution
+ Plan, coordinate and implement complex system changes within client specified change windows. Liaise with the client, vendors, and other partners to ensure minimal disruption to the client's day-to-day business operations.
+ Test new software versions and patches for release suitability and problem resolution.
+ Maintain detailed, accurate technical documentation and operational procedures for supported solutions.
+ Operate within Security and Compliance frameworks.
+ Obtain and maintain all role-specific internal certifications required to perform the duties of the position effectively.
**Your Experience and Qualifications**
+ You must be an **Australian Citizen** and hold an AGSVA Baseline clearance.
+ An AGSVA NV1 clearance or higher will be well regarded.
+ A Diploma or Degree in Information Technology or equivalent.
Core Technologies
+ Security Information and Event Management (SIEM): Splunk
+ Endpoint Protection: Cisco Secure Endpoint (formerly Cisco AMP for Endpoints)
+ Vulnerability Management: Rapid7 InsightVM
+ Application Whitelisting & Execution Control: Airlock Digital
Desirable Technologies
+ Automation & Orchestration: Ansible, Jenkins
+ Scripting & Tooling: Python, Bash, PowerShell
+ Application Security & Firewall Management: F5 ASM (Application Security Manager), F5 AFM (Advanced Firewall Manager)
**Some of our Benefits**
NTT DATA is a Global and Australian Top Employer, and holds Family Friendly Workplace accreditation. We believe in bringing out the best in you by providing an environment and flexibility that enables you to thrive at work and at home.
As part of the NTT DATA family, here is a small sample of the benefits you will enjoy:
+ Flexible and hybrid working
+ Leave options that allow you to contribute to your community, study, or just take time to recharge.
+ A parental leave policy that supports parents and carers.
+ Income protection insurance
+ A comprehensive wellbeing program and associated benefits
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .