6 Jobs in Queenscliff
Room Division Manager
Posted 15 days ago
Job Viewed
Job Description
As Room Division Manager, you will oversee the day-to-day running of our Front Office and Housekeeping. You'll lead, mentor, and inspire your teams to deliver seamless service and unforgettable guest experiences, while ensuring operational excellence behind the scenes.
Working closely with department managers, you'll set the tone for efficiency, engagement, and high performance - ensuring that every guest leaves with lasting memories of the InterContinental experience.
**What You'll Do**
+ Lead the Front Office and Housekeeping teams to deliver world-class guest service.
+ Drive operational standards, productivity, and team engagement.
+ Driving guest satisfaction scores and maintaining the hotel's reputation for excellence.
+ Collaborate with the General Manager and senior leadership team to achieve business goals and performance targets, including managing budgets, labour costs, and productivity targets.
+ Support and develop department managers to reach their full potential.
+ Maintain strong cost control and maximise room profitability.
+ Play an active role in enhancing the guest journey from check-in to check-out.
+ Act as the Hotel's First Responder in emergency/crisis situations.
+ Represent the Rooms Division within the hotel leadership team.
**What We're Looking For**
+ Proven experience as a Front Office Manager, Rooms Division Manager or similar leadership role within a luxury or upper-upscale hotel environment is essential
+ You're a hands-on leader who thrives in a fast-paced, guest-focused environment.
+ You understand what it takes to deliver five-star luxury with warmth and authenticity.
+ You have strong communication and leadership skills and know how to bring teams together.
+ You're financially savvy and operationally sharp.
+ You're locally based or looking to relocate to the Mornington Peninsula area.
+ You're flexible and available to work weekends, public holidays, and as business demands require.
+ Career growth: This role represents an excellent opportunity for an accomplished Front Office Manager ready to take the next step in their career within a prestigious InterContinental property.
+ **Must hold a valid visa with full working rights in Australia as this role will not offer any work permit support**
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well both inside and outside of work, and we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Reservations Agent
Posted 24 days ago
Job Viewed
Job Description
InterContinental Sorrento Mornington Peninsula opened in August 2022 and is a 108-room design orientated hotel in the heart of Sorrento on the Mornington Peninsula. We are focused on bringing the InterContinental personalised service to life. At InterContinental Sorrento Mornington Peninsula, we are here to make each of our valued guest enjoy the finer things in life to discover the means of experiences that cannot be had anywhere else.
InterContinental Sorrento Mornington Peninsula, is seeking a casual **Reservations** **Agent** to join our charming, confident, and internationally minded team who knows how to exceed guest expectations. You'll need to be in the know about current Mornington Peninsula trends, experiences and product knowledge to create a customized experience for your guests' every time.
**A little taste of your day to day**
+ Answering reservations queries for upcoming stays or in house guests
+ Resolving guest issues and using their feedback to improve guest satisfaction
+ Showcasing your knowledge of the local area sharing recommendations of events, places of interests and restaurants
+ Leading the way as a brand ambassador
**What we need from you**
+ Ideally you will have previous hotel experience in a reservations and/or front office environment and a real passion for delivering great customer service.
+ You're known for your dynamic personality and superior communication skills.
+ The roles hours of work will be a rotating roster shifts between 7am to 11pm over 7 days.
+ Opera knowledge is highly desirable.
**What we offer**
Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.
You'll be rewarded for your hard work with a suite of benefits that supports you and your family's wellbeing, including paid birthday leave, enhanced parental leave, flexible work options and proactive health days.
Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
We are proud to be IHG and we know you will be too.
Visit to find out more about us.
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Housekeeping Attendant
Posted 11 days ago
Job Viewed
Job Description
Are you passionate about creating exceptional guest experiences? Do you take pride in maintaining a clean and welcoming environment? If so, we want you as part of our devoted Housekeeping team at InterContinental Sorrento Mornington Peninsula (an IHG Hotel).
**POSITIONS AVALIABLE:**
- Room attendant
- Houseperson
- Public area cleaner
**YOUR DAY TO DAY**
From the moment our guests step into our doors, they walk into a memorable experience. As part of the Housekeeping team, you will help us ensure that our luxurious rooms and Hotel spaces are always at the highest of standards.
Your day to day will involve:
- Thoroughly clean, prepare and maintain guest rooms.
- Thoroughly clean Hotel public areas and back-of-house areas.
- Restock supplies such as towels and amenities.
- Report any maintenance issues or safety hazards to management.
- Respond to guest requests promptly and courteously.
**WHAT WE NEED FROM YOU**
The ideal candidate will have:
- Previous housekeeping or cleaning experience.
- Strong attention to detail and organisational skills.
- Ability to work both individually and as part of a team.
- Good communication skills.
- Flexibility to work various hours and shifts, including weekends and public holidays.
- Can-do attitude.
- Unlimited and unrestricted working rights for Australia required for successful candidates.
**WHAT WE OFFER**
You'll be rewarded for your hard work with a range of benefits that supports you throughout your IHG career journey.
- Free meals on shift
- Laundered uniform supplied
- Paid birthday leave - hip hip hooray!
- Some of the best colleague discounts across our IHG Hotels for accommodation, food and beverage
- A massive colleague discounts platform for all your favourite brands and retailers
- Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Duty Manager
Posted 20 days ago
Job Viewed
Job Description
**A little taste of your day-to-day:**
Every day is different at IHG, but you'll mostly be:
- Leading the way - managing guest experiences, team performance and hotel operations
- Prioritising workload and ensuring your team deliver authentic, memorable experiences
- Developing your team's skills to drive results that positively impact on hotel performance
- Having authentic conversations with guests to resolve issues, queries or concerns
- Being first point of contact for any critical emergency situations
**What We need from you:**
● Minimum Diploma or equivalent, some college preferred
● 2 years' front desk/guest service leader experience
● Must be fluent in spoken and written English
● Other languages may be preferred
● Basic mathematics skills
● Excellent communication, problem solving, reasoning and motivational skills
● Long periods of standing in the front desk areas and occasional lifting of heavy items
● Working knowledge of hotel property management systems like Opera beneficial
● Willingness to work evenings and weekends
**● Must hold a valid visa with full working rights in Australia**
**What you can expect from us:**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing
framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Heavy Vehicle Mechanics x1 - Rosebud, VIC JN862
Posted 432 days ago
Job Viewed
Job Description
Our client is a national Waste Management Services industry leader who embraces the Circular Economy and seeks two team members to join them, having been awarded several new contracts. With a strong emphasis on safety, our client is committed to providing top-notch services to councils, businesses, and residential households. As part of their dedication to safety, our client maintains a system in accordance with the ISO45001:2018 Standard for Occupational Health and Safety Management Systems.
With a focus on sustainable waste management, their business solutions include -Business Waste Solutions
With over 90 years of real-world experience, our client currently provides business waste services to small, medium, and large companies across Australia.Council Waste Solutions
Our client has a proven track record in waste collection and management for councils. Utilising the latest equipment and technology, they deliver satisfying outcomes for councils and their residents.Business Recycling
As the demand for recycling services continues to grow, our client offers scheduled pick-ups or on-demand services for businesses in any location.Household Waste Solutions
Whether it's yard clean-up or home renovations, our client offers various skip bins for hire. They also provide domestic septic tank pump outs.The Opportunity
As a Heavy Vehicle Mechanic, your primary responsibility will be to perform mechanical repairs to vehicles and equipment to ensure they are in optimal condition. You will work to a high standard, following established company procedures and guidelines. This role requires strong technical skills, attention to detail, and the ability to work independently.
Responsibilities Ensure compliance with safety protocols, including vehicle servicing, driver training, and procedures.Provide friendly and professional advice to clients.Customise waste solutions while adhering to local, state, and national regulations and requirements. The Tasks Ahead Complete Vehicle Defect Notices in accordance with Vehicle Breakdowns and Vehicle Defects procedures.Perform tasks as directed by the Workshop Foreman.Notify the Workshop Foreman if parts required for maintenance and repairs are not in stock.Record all parts used with part number and applicable unit number.Ensure an appropriate service schedule is used when servicing vehicles. The service schedule is to be completed in full for each service.Fill out the Work Detail sheet accurately, recording inventory items used, part numbers, oils, and labour performed.Complete timesheet daily, recording vehicle unit number, work detail number, and labour hours worked.Supervise and assist with the training of apprentices.Ensure vehicles are safe and roadworthy before leaving the Workshop.Work overtime as the Workshop Foreman directs to ensure vehicles are ready for operation the next day.Maintain tidiness and wear company uniform when performing work off-site.Adhere to all internal procedures applicable to all staff and procedures applicable to maintenance personnel only.RequirementsWho You Are
An individual with proven experience as a Heavy Vehicle Mechanic or a Light Vehicle Mechanic with some Heavy Vehicle experience looking to upskill.Strong knowledge of mechanical systems and diagnostic tools.Ability to work independently and efficiently.Excellent attention to detail and problem-solving skills.Good communication and teamwork abilities.Valid HR Driver's Licence.Benefits Competitive salary based on experience (OTE).Opportunities for growth and advancement within the companyComprehensive benefits package.Supportive and collaborative work environment. The How ToIf you are enthusiastic about building a solid foundation for your career with an organisation that focuses on waste management and safety and are dedicated to delivering exceptional service, we encourage you to apply for this position. By joining our client's team, you can contribute to their mission of providing top-quality waste management solutions, then submit your CV and cover letter to or email
Could you include "Heavy Vehicle Mechanic JN862 and your Name " in the subject line of your email?
Only those with full working rights in Australia will be considered, and shortlisted candidates will be contacted immediately.
Apply now and contribute to the success of a national Waste Management company as a Heavy Vehicle Mechanic.
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