30 Jobs in Waterfall
Night Auditor (Pre-Opening) - Crowne Plaza Carlton
Posted 3 days ago
Job Viewed
Job Description
As a **Full Time or Part Time Night Auditor** , you play a crucial role in overseeing hotel operations and security during night hours. Working with a Night Manager, you are responsible for ensuring that all financial transactions are accurately reconciled and is in compliance with auditing requirements, while also delivering excellent services to our guests. This position requires excellent communication and problem-solving skills, high level of responsibility and trustworthiness, and reliability. In this role, you will also be part of the pre-opening Team at Crowne Plaza Melbourne Carlton, contributing to the establishment of the Front Desk's operational foundation, and support with getting the hotel ready to welcome our very first guests.
**A little taste of your day-to-day**
Every day is different, but you'll mostly:
+ Welcome and assist guests with late arrivals and early departures, delivering warm, attentive service throughout the night.
+ Complete nightly auditing procedures - balancing transactions, reconciling room revenue, verifying rates, and producing accurate financial and operational reports.
+ Monitor hotel safety and security during overnight hours, ensuring all entrances are secure and promptly reporting any irregularities or incidents.
+ Maintain accurate guest records and handle payments in line with compliance standards, protecting the confidentiality of all guest data.
+ Support the reservations and front office functions by managing last-minute bookings, handling guest requests, and in-room dining services after hours.
+ Ensure completion of nightly checklists, maintain a tidy and welcoming lobby area, and assist with any additional front office tasks to ensure seamless overnight operations.
**What we need from you**
+ Previous experience in a similar role, preferably within a hotel or hospitality environment.
+ Strong numerical and analytical skills, with excellent attention to detail and accuracy in financial transactions.
+ Excellent interpersonal and communication skills to engage effectively with guests and colleagues.
+ Proficient computer skills, ideally with experience using property management systems and accounting software.
+ Ability to work independently and make sound decisions, even in high-pressure or overnight situations.
+ Reliability and flexibility to work overnight shifts (11pm-7am), including weekends and public holidays.
+ Legal eligibility to work in Australia.
Full-time and part-time positions available.
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
F&B Attendant (Pre-Opening) - Crowne Plaza Carlton
Posted 3 days ago
Job Viewed
Job Description
We are looking for passionate **full time, part time or casual Food & Beverage Attendants** to join our pre-opening team for our signature Italian restaurant and Food and Beverage outlets within the new Crowne Plaza Melbourne Carlton.
As a Food and Beverage Attendant, you'll welcome our guests, recommend food and beverages, and offer service to a high standard. By offering warm and thoughtful service you will be able to create lasting memories.
**Your day to day**
+ At all times ensure guest satisfaction over breakfast, lunch, dinner and events.
+ Have a thorough knowledge of food and beverage offerings, and the willingness to learn from the training provided.
+ Greet and seat guests in a friendly and courteous manner.
+ Report to work in a timely manner, dressed in your uniform, with a smile on your face ready to connect with guests.
+ During service maintain cleanliness and appearance of immediate work area in restaurant, bar and events.
+ Perform department opening and closing duties as required.
+ Cooperate and partner with management in the implementation of workplace health and safety.
**What we need from you**
+ Some previous experience in hotels, restaurants or bars is preferred.
+ A passion for food, wine, drinks and dining out.
+ Ability to be on your feet most of the day.
+ Ability to lift, push, and pull big objects.
+ A good grasp of reading, writing and maths.
+ A valid Victorian Responsible Service of Alcohol.
+ Australian Working Rights.
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Guest Service Agent (Pre-Opening) - Crowne Plaza Carlton
Posted 3 days ago
Job Viewed
Job Description
First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for **Full Time & Part Time Guest Services Agents** who can make interactions with guests feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. In this role, you will also be part of the pre-opening Team at Crowne Plaza Melbourne Carlton, contributing to the establishment of the Front Desk's operational foundation, and support with getting the hotel ready to welcome our very first guest.
**A little taste of your day-to-day**
Every day is different, but you'll mostly:
+ During pre-opening period, support Front Office Leadership Team in implementing ways of working, hotel set-up and testing of technology solutions, preparing the Front Desk and Hotel overall to be ready ahead of trial stay and official opening.
+ Be the welcoming face of the hotel - greeting guests with warmth, assisting with check-in/out, and ensuring every arrival and departure feels effortless.
+ Deliver outstanding guest experiences by providing helpful information, resolving inquiries, and anticipating needs with professionalism and care.
+ Champion the IHG One Rewards program through effective enrolment, recognition, and guest engagement.
+ Support reservations and guest requests, from room and dining bookings to local recommendations, ensuring accuracy and efficiency in every interaction.
+ Uphold brand and service standards by maintaining a polished front desk area, handling payments securely, and coordinating seamlessly with other departments to make every stay memorable.
**What we need from you**
+ Previous experience in a similar guest-facing or hospitality role, with a passion for delivering memorable guest experiences.
+ Strong numerical and analytical skills, with accuracy and attention to detail in handling financial transactions.
+ Excellent interpersonal and communication skills to engage confidently with guests and colleagues.
+ Proficient computer literacy, ideally with experience using property management and accounting systems.
+ Ability to work both independently and collaboratively, using sound judgment in high-pressure situations.
+ Strong organizational and time management skills, with the ability to prioritize tasks effectively.
+ Flexibility to work overnight shifts, weekends, and public holidays as required.
+ Legal eligibility to work in Australia.
Full-time and part-time positions available.
**What you can expect from us**
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Operations Manager
Posted 6 days ago
Job Viewed
Job Description
Here at Amazon we're currently seeking for experienced Operations Managers to join our Customer Fulfillment team at our Robotics Fulfillment Center in Kemps Creek.
This is an excellent opportunity to be part of the AU Fulfillment Center (FC) leadership team during its phase of expansion and growth, whereby you get to define the process flows and shape up standard work routines as the operations scale up.
As an Operations Manager, you'll deliver inspiring, inclusive leadership for the teams you supervise. But at the same time, you don't shy away from getting involved whenever necessary.
You'll be directly responsible for supervising a team of Area Managers and their direct reports: meanwhile, you will report to the Site Lead of your Fulfillment Center. The quality of your leadership is key to achievement in this role: you'll motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.
Another key aspect of your role will be to coordinate on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you supervise. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
Please note the weekly shift pattern is based on 4 days on and 3 days off and can also be based on night shift.
Key Job Responsibilities:
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Become a subject matter expert on specific, larger-scale processes and activities within FCs,
- In your inventory control and systems environment, you'll handle timely data collection, updating operations metrics on an hourly basis,
- You'll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure a high-quality customer experience,
- Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,
- Implement process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon Operations network.
Basic Qualifications
- Previous experience in leading large, diverse teams,
- Experience in employee and performance management experience
- Excellent communication skills, both verbal and written,
- Proven experience in a similar, innovative logistics, distribution or manufacturing environment,
- Proven ability in establishing and carry out root cause analysis, and then extract and analyse the data you generate.
Preferred Qualifications
- Completed Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field,
- Experience with performance metrics, process improvement and Lean techniques,
- Demonstrated problem solving skills and analytical skills,
- Experience with a contingent workforce during peak seasons,
- Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
PT Human Resources Manager (pre-opening) - Crowne Plaza Carlton
Posted 8 days ago
Job Viewed
Job Description
Set to be a highly sought-after destination for business and leisure travellers alike, the hotel is also home to a stunning new restaurant aiming to be Carltons culinary destination for those seeking a unique and exceptional dining experience.
Crowne Plaza Melbourne Carlton is the perfect hub for corporate and social events. Our flexible conference spaces and function rooms are fully equipped with state-of-the art audio-visual technology, while our private dining room offers an exclusive and intimate experience.
This position is perfect for career re-entry or for someone looking to find balance between work and personal commitments. We are looking for a Part Time (3-4 days per week) Human Resources Manager to lead the HR function working closely with department heads and the executive leadership team, to ensure our teams are equipped and engaged to deliver exceptional service.
This is a unique flexible working opportunity where you can choose your working days and hours- allowing you to blend business and leisure, just like we do at Crowne Plaza.
**A little taste of your day-to-day:**
Every day is different, but mostly you will.
+ Lead the HR function, managing all HR operations including recruitment, employee relations, performance management, and training and development.
+ Develop and implement HR policies and procedures in alignment with business objectives, IHG ways of working and local employment regulations.
+ Oversee talent acquisition and retention strategies to ensure a high-performing, diverse workforce.
+ Provide guidance and support to managers on employee performance, development, and conflict resolution.
+ Ensure compliance with labor laws and regulations, and maintain up-to-date employee records.
+ Develop and manage HR budgets, optimal labour standards, payroll administration and benefits programs.
+ Promote a culture of employee engagement and development through effective communication and team-building initiatives.
+ Lead and mentor a small HR team, providing guidance and support in their professional development.
+ Collaborate with senior management to support the hotel's strategic goals and business objectives.
**What we need from you:**
This role is pivotal to the success of the hotel opening of Crowne Plaza Carlton, and general Hotel operations, so to see this through we're looking for a talented professional with the perfect blend of strategic vision, operational expertise, people leadership, and strong business acumen.
In addition, you will possess:
+ Capability to build and lead a high-performing and engaged team and commitment to developing and coaching colleagues.
+ High level communication and relationship management skills, collaborating with a wide variety of stakeholders, both internal and external.
+ Strong business acumen, results-oriented and commitment to driving continual improvement.
+ Strong analytical and problem-solving skills with a high attention to detail.
+ Ability to work autonomously, manage workload across properties and key deliverables within a project opening timeline.
+ Extensive experience within hotel human resources in a senior role and (ideally) prior involvement in a pre-opening.
+ Proficiency in HR and Payroll software and Microsoft Office Suite.
+ Tertiary education within a Human Resources, Business, Psychology or related field (preferred).
+ Full Australian Working Rights.
**What you can expect from us:**
Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting hotel opening, but you'll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life - including, impressive room discounts and some of the best training in the business.
Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you'll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Production Lead
Posted 11 days ago
Job Viewed
Job Description
ABOUT THE MAGNUM ICE CREAM COMPANY:
The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.
With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.
We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.
We dream big but keep things simple to act fast.
If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!
JOB PURPOSE:
We are looking for a dynamic Production Lead in a permanent full-time opportunity based in our Minto ice cream factory, leading one of our production cells. The role will provide direct autonomous leadership and supervision to frontline operators.
KEY RESPONSIBILITIES:
+ Lead with Purpose: Take charge of a production cell, empowering frontline operators with autonomy and clear direction.
+ Drive Excellence: Own and elevate KPIs across Safety, Quality, Cost, Delivery, and Morale.
+ Champion Lean Thinking: Implement world-class manufacturing systems like Autonomous Maintenance, Focused Improvement, and Progressive Maintenance.
+ Optimise Costs: Manage wastage, overtime, and consumables with a sharp eye on efficiency.
+ Inspire Teams: Build a high-performance culture by energizing and enabling your team to thrive.
+ Develop Talent: Spot potential, mentor growth, and support performance recovery.
+ Collaborate for Success: Partner with Safety, Quality, Engineering, and Planning to unlock continuous improvement.
+ Adapt and Prioritise: Ensure labor is agile and aligned with dynamic production needs.
+ Lead Change: Drive focused improvement initiatives and deliver measurable results.
WHAT YOU NEED TO SUCCEED:
+ Proven leadership across diverse shifts.
+ A proactive mindset and strong initiative.
+ Exceptional communication, planning, and problem-solving skills.
+ A "can-do" attitude and hunger for career growth.
+ Flexibility to adapt to changing shift patterns.
+ Strong organizational skills and resilience under pressure.
+ Autonomy, prioritization, and results-driven focus.
+ Proficiency in MS Office and digital tools.
EXPERIENCE & QUALIFICATION:
+ 3+ years of experience managing a team of people who are working across different shifts.
+ An Engineering degree
+ Hands-on experience with Lean Manufacturing systems (AM, FI, PM, EEM).
+ Track record of delivering safety, quality, and cost objectives.
+ Budget management experience with proven cost-saving results.
LEADERSHIP:
+ Growth Mindset
+ Consumer and Customer Focus
+ Bias for Action
+ Accountability and Responsibility
+ Building Talent and Teams
WHAT YOU CAN EXPECT:
+ A unique mix of global scale & start-up spirit-8.3bn powerhouse with an agile, entrepreneurial mindset. We're building a new high growth Ice Cream company from the ground up.
+ Career without limits-42 markets, international opportunities, and fast tracked growth.
+ A performance-driven culture-Freedom to act, disrupt and grow - your success is measured by impact.
+ A company that celebrates joy, innovation, and purpose-We create extraordinary careers, just like our ice cream creates extraordinary moments.
ADDITIONAL INFORMATION
As publicly announced, Unilever will separate its Ice Cream business which is expected by the end of 2025. This role will transfer to the new Ice Cream company.
Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
For the recruitment of this position, we would like to emphasize that local conditions apply to the position
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
To apply, you must do so online. Please do not forget to upload your CV and a motivation letter.
Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.
Disclaimer
Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We take pleasure seriously. Join the Ice Cream team now!
#TMICC
Unilever is an organization committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities.
This means we encourage people with all backgrounds to apply, including Aboriginal and Torres Strait Islander Peoples, Māori and Pacific Peoples, and people with disabilities.
At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! We encourage you to advise us at the time of your application if you require any reasonable adjustment so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:
Operations Area Manager - Night Shift
Posted 11 days ago
Job Viewed
Job Description
We're seeking for experienced Operations Area Manager's to join the team at our Robotics Fulfillment Center (FC) in Kemps Creek.
As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
Please note the shift pattern is based on 4 nights on and 3 nights off. (Wednesday to Saturday)
Key Job Responsibilities:
- Leading and developing a team of Operations Section Managers and their direct reports,
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
- Partnering with the management team to establish and maintain quality control standards,
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
Basic Qualifications
- Working experience in Operations, Supply Chain/Logistics, or a related field,
- Direct management experience for employees and their performance,
- Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
- Excellent communication skills, both verbal and written.
Preferred Qualifications
- Experience with performance metrics and process improvement,
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
- Bachelor's Degree from an accredited university or equivalent qualification.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Supply Chain Planner
Posted 20 days ago
Job Viewed
Job Description
Reporting to the Supply Chain Manager, you will be responsible for optimising the supply chain operations through demand reviews, supply coordination, and inventory management of a diverse product portfolio.
This role is based in our head office at **Kemps Creek** .
**The role**
+ Collaborate with sales, production management and lifecycle services develop informed forecasts
+ Create and manage Purchase Orders for intercompany factories and third-party suppliers
+ Work with suppliers to manage lead times, ensure timely deliveries and provide accurate delivery dates to the business
+ Monitor inventory levels to prevent stockouts or overstock situations and rebalance inventory across the ANZ network
+ Provide timely and accurate reports to internal teams on supply issues and delivery delays
+ Identify areas for improvement and recommend strategies to enhance overall supply chain performance
**Skills and Experience**
+ Tertiary qualifications or certificates in Supply Chain Management, Logistics, Business or a related discipline
+ Experience in Supply Chain Planner, Logistics, Operations, or Customer Service
+ Strong working knowledge of Microsoft Office (Excel, PowerPoint, Visio)
+ Proven experience with analysing historical data and trends to make informed decisions
+ Experience and knowledge of international supplier management and trade compliance
+ Excellent problem-solving abilities with a customer focus
+ Ability to communicate effectively across all levels within the business and with our customers.
**Benefits**
+ Professional training and career development opportunities.
+ Participation in our company bonus program.
+ Subsidised health insurance for you and your immediate family.
+ Discounts on gym memberships and other wellbeing benefits.
+ Company-funded income protection coverage.
+ An opportunity to make a meaningful impact by participating in Xylem's volunteer program, **Watermark** .
Apply now to become a valued member of Xylem's mission to solve global water challenges!
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
Aviation Storeperson
Posted 20 days ago
Job Viewed
Job Description
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
**Reference number**
ASP
**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Supply chain - Logistician
**Job title**
Aviation Storeperson
**Employment type**
Permanent
**Professional category**
Employees / Staff
**Part time / Full time**
Full-time
**Job description**
About the Role
Ready to be a key player in a fast-paced, hands-on Warehouse & Logistics team? SAFRAN is seeking a motivated and enthusiastic Storeperson to join us at Bankstown Airport. Reporting to the Warehouse Supervisor, you'll thrive in a friendly, collaborative environment where your skills are valued, and every day brings variety and challenge.
Duties and Responsibilities
- Receive and inspect incoming stock, ensuring all deliveries are directed to the correct locations and accompanied by accurate paperwork
- Identify delivery types and destinations, including new parts, repaired items, consumables, and complete units
- Accurately receipt parts into stock while managing scrap products efficiently and maintaining organization
- Pick and issue parts for internal and external customers, as well as subcontractors, including SRP items and assembling kits as required
- Record, track, and resolve discrepancies promptly to maintain smooth operations and inventory accuracy
- Investigate stock issues such as incorrect serial numbers, quantities, or previous errors, ensuring all records are accurate and up to date
- Perform regular cycle counts to support inventory accuracy and operational efficiency
- Package and prepare orders for dispatch, documenting all transactions thoroughly
- Coordinate with freight companies for timely consignment pickups and ensure smooth delivery logistics
- Hold rostered AOG phone duties, responding outside of normal business hours to urgent operational needs
- Work collaboratively with the team to maintain a high standard of organization, efficiency, and service excellence in a fast-paced warehouse environment
**Candidate skills & requirements**
Experience and Technical Skills
- Certificate III (or higher) in Warehousing, Supply Chain, or Logistics Operations, or extensive previous experience in logistics/warehouse roles.
- Proven experience in general warehousing/logistics operations; previous aviation industry experience is highly desirable.
- Current forklift licence and strong familiarity with warehouse equipment and safety procedures.
- Proficient in PC applications, with skills beyond basic levels (e.g., inventory systems, Microsoft Office).
- Well-developed organisational skills and attention to detail, with the ability to manage multiple tasks efficiently.
- Strong verbal and written communication skills, and the ability to interact effectively with a wide range of people.
- Demonstrated ability to work independently with a decisive, self-starting attitude, and to contribute constructively as part of a team.
- Mature approach to work, adaptability, and a willingness to learn new processes and systems.
About You
- Highly organised with strong attention to detail and accuracy
- Committed to maintaining professional standards and continuous development
- Confident and willing to liaise with colleagues at all levels of the organisation
- Strong customer focus and excellent interpersonal skills
- Positive, proactive, and efficient approach to all tasks
- Ability to work safely and follow strict safety procedures
- Flexible and adaptable, willing to take on new tasks and rostered duties
- Team-oriented with a commitment to sharing knowledge and contributing constructively
How to Apply
Candidates must currently have the legal right to work in Australia to be eligible to apply for this position.
Please note all final applicants for this position will be asked to complete a national police check and each application will be considered on its merits.
All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number ASP0825.
To submit your application on our website it is best to use Chrome, Firefox or Internet Explorer on a desktop. If you have any issues submitting your application please contact Jessica on .
**Job location**
**Job location**
Oceania, Australia, New South Wales
**City (-ies)**
Wackett Street, Bankstown Aerodrome, Sydney, Canterbury-Bankstown Council, Nouvelle Galles du Sud, 2
**Applicant criteria**
**Minimum education level achieved**
Certificate / Diploma / Advanced Diploma
**Minimum experience level required**
More than 3 years
Aviation Customer Support Representative (CSR) Manager
Posted 20 days ago
Job Viewed
Job Description
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Helicopter Engines is the world's leading manufacturer of helicopter engines, with more than 75,000 produced since being founded. It offers the widest range of helicopter turboshafts in the world and has more than 2,500 customers in 155 countries.
**Reference number**
CSRM
**Job details**
**Domain**
Performance and Support
**Job field / Job profile**
Customer services and support - Customer support & services management (CSSM)
**Job title**
Aviation Customer Support Representative (CSR) Manager
**Employment type**
Permanent
**Professional category**
Professional, Engineer & Manager
**Part time / Full time**
Full-time
**Job description**
Are you passionate about delivering exceptional customer experiences and leading high-performing teams? As CSR Manager at Safran Helicopter Engines Australia, you'll mentor and guide a team of Customer Support Representatives to provide top-notch service while supporting sales of spare parts, tooling, accessories, and services across the region. This is your chance to make a real impact in a global aerospace leader and help shape a customer-focused culture.
Key Responsibilities
In this role, you will lead and empower the Customer Support Representative team, ensuring outstanding service delivery, strong customer relationships, and smooth operational performance while supporting Safran's sales and business objectives. Your main responsibilities will include:
- Lead and mentor the Customer Support Representative (CSR) team, driving results and overall team performance
- Support Commercial Managers in achieving both individual and collective performance objectives
- Manage and support Safran HE Australia's external communications and messaging
- Assist in achieving assigned OEM financial and strategic objectives
- Support new contract agreements with customers and contribute to tender preparation, ensuring quality, content, and adherence to schedules and pricing
- Build and maintain strong Customer & Supplier Management (C&SM) relationships to maximise influence and business growth
- Foster an entrepreneurial culture, promoting process improvement and a high-performance mindset
- Lead Maintenance Centre activities, including forecasting, performance monitoring, and target equipment turn times
- Oversee MRO site performance, including quoting, delivery, and operational efficiency
- Ensure supply performance meets expectations for standard exchanges
- Monitor, manage, and report on customer satisfaction levels
- Deliver customer solutions and services for Safran products
- Monitor and report on Front Office and Customer Support KPIs, including invoicing and satisfaction progress
- Work closely with CSR, Commercial Managers, and Field Representatives to determine the best course of action for Safran and the customer, ensuring mutually beneficial outcomes
- Manage CRM inputs and data integrity, conduct KPI gap analysis, and implement action plans
- Improve and create procedures to support operational efficiency and use KPIs to align site strategy
Skills & Qualifications
- Tertiary qualifications in Management, Business, or Engineering, or equivalent relevant experience
- Postgraduate or master's qualification in Business Administration, Accounting, Commerce, Economics, or Finance is desirable but not essential
- Project management training or certification is advantageous
- Proven experience leading a Customer Service team in an aviation environment
- At least 4 years' experience as an Aviation Customer Service Representative, with a strong understanding of OEM methods and procedures preferred
**Candidate skills & requirements**
Our Ideal Candidate
- Strong interpersonal skills, with the ability to build and maintain positive relationships locally and globally
- Experience working with SAP or similar systems, including new sales, repairs, exchanges, and report building
- Proficiency in Power BI and advanced Microsoft Excel skills, including Macros
- Demonstrated experience in the spare parts industry and working within contractual obligations
- Ability to understand and interpret technical or non-technical customer requirements, providing solutions that meet both customer and company needs
- Strong administrative and organisational skills, with a proven ability to track jobs and documentation through the system
- Commitment to following up enquiries until a satisfactory resolution is achieved for both the customer and Safran
- Proactive, self-motivated professional with a commitment to high standards and ongoing development
- Highly organised and logical, able to prioritise and follow through with persistence to achieve results
- Strong attention to detail and a focus on delivering exceptional customer satisfaction
- Strategic thinker with commercial acumen, able to identify business opportunities and act as a trusted advisor
- Decisive, self-starting, and entrepreneurial, capable of taking initiative in a dynamic environment
- Experienced mentor who coaches and encourages colleagues, fostering teamwork and confidence
- Committed to continuous improvement and contributing positively to a team-oriented organisation
- Adaptable and flexible, able to manage competing priorities and respond effectively to challenges
- Strong problem-solving skills, able to analyse complex situations and implement practical solutions
- Energetic and resilient, maintaining motivation and focus in a constantly changing environment
To Apply
All applications should include a covering letter and up to date CV and be submitted to the attention of Human Resources quoting reference number CSRM0925.
To submit your application on our website it is best to use a desktop. If you have any issues submitting your application please contact Jessica on .
SAFRAN is proud to be an equal opportunity employer. We value the skills, experience, and personal qualities of all our people and select candidates based on merit. We do not discriminate on the basis of age, gender, gender identity, sexual orientation, race, ethnicity, nationality, religion, disability, or any other characteristic protected by law. Candidates must currently have the legal right to work in Australia to be eligible to apply for this position. Please note all final applicants for this position will be asked to complete a national police check.
**Job location**
**Job location**
Oceania, Australia, New South Wales
**City (-ies)**
Wackett Street, Bankstown Aerodrome, Sydney, Canterbury-Bankstown Council, Nouvelle Galles du Sud, 2
**Applicant criteria**
**Minimum education level achieved**
Certificate / Diploma / Advanced Diploma
**Minimum experience level required**
More than 3 years