3 Accounting Supervisor jobs in Australia
Director, Technology Account Management
St Leonards, New South Wales
Mastercard
Posted 23 days ago
Job Viewed
Job Description
**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview
The Technology Account Management (TAM) role, focuses on external partners, is aligned with both Mastercard account management & cross-functional teams. TAM team members are responsible for all aspects of the technology and operational relationship between Customers and Mastercard. TAM team members must have a thorough understanding of the customers' business plans, strategic priorities, operational environment, and use of Mastercard products/services.
In addition, the TAM representative liaises with other cross-functional teams such as Product and Operations/Technology as new opportunities are identified, or capabilities leveraged. Ongoing responsibilities may include defining & initiating new system or product development needs, monitoring customer service quality, and ensuring flawless project execution by respective functional areas.
Role
- Engage Account Mangers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives.
- Build solid relationships with internal cross-functional partners, ensuring customer and market needs are being communicated and being met
- Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments.
- Lead customers through the transition from sale to implementation; clarify project scope and customer readiness to implement during project initiation and ensure internal stakeholders are clear on products/services implementation requirements with customers
- Monitor post-implementation customer service quality, providing Voice of Customer feedback to improve quality
- Provide Voice of Customer input into proposed product development initiatives, in addition to potential rule changes
- Build, grow, and manage operational and technical relationships with Customers
- Leverage market, customer, operational, technology expertise to provide key inputs into solution design of key initiatives and market level opportunities
- Act as escalation point during implementation of customer implementation projects to ensure customers' and Mastercard's needs are met.
- Grow and manage close strong working relationships with customer's executive and decision-making-level contacts.
- Develop and maintain strong working relationships with key vendors in areas such as payments processing, network infrastructure and digital technology
- Identify customer needs and communicate operational enhancements to relevant internal stakeholders
- Act as Trainer to deliver our Mastercard Academy content to customers
- Guides customers to ensure their compliance with all Mastercard technology enhancements and mandates
- Identify opportunities to optimize Mastercard and customer revenue by utilizing existing technology capabilities, services or through innovation and development of new capabilities & ecosystems
- Leverage relationships with customers and vendors to identify sales leads and share such opportunities with Account Managers and Business Development teams/Expert Sales
All About You
- Ability to work effectively across all segments of Mastercard and customers' organization.
- Extensive knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices.
- Ability to grasp technology details and translate them into solutions and/or to address business opportunities.
- Extensive knowledge of credit and debit card operations (issuing, acquiring, and processing) with emphasis on authorizations, clearing, settlement and fraud and risk management.
- Project management and implementation skills preferred
- Technology and operations related skills required
- Interpersonal and negotiation skills required.
- Strong analytical/problem solving and planning skills.
- Articulate and creative, adept at delivering presentation to executive level audiences.
- Must possess solid knowledge of business drivers, technology solutions and players, best practices employed across all stakeholders, Mastercard products & rules, and competitor solutions, and regulatory implications
- Competent to analyze business needs and develop a course of action that effectively integrates technical components and business components and organize a solution process that includes appropriate cross-organizational participation yielding quantifiable results for Mastercard and customers.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technology Account Management
Overview
The Technology Account Management (TAM) role, focuses on external partners, is aligned with both Mastercard account management & cross-functional teams. TAM team members are responsible for all aspects of the technology and operational relationship between Customers and Mastercard. TAM team members must have a thorough understanding of the customers' business plans, strategic priorities, operational environment, and use of Mastercard products/services.
In addition, the TAM representative liaises with other cross-functional teams such as Product and Operations/Technology as new opportunities are identified, or capabilities leveraged. Ongoing responsibilities may include defining & initiating new system or product development needs, monitoring customer service quality, and ensuring flawless project execution by respective functional areas.
Role
- Engage Account Mangers as part of Account Planning, coordinate and integrate annual and ad hoc business planning with customer and internal partners to prioritize strategic, mutually shared objectives.
- Build solid relationships with internal cross-functional partners, ensuring customer and market needs are being communicated and being met
- Identify and deliver against customer and Mastercard corporate objectives, opportunities, and commitments.
- Lead customers through the transition from sale to implementation; clarify project scope and customer readiness to implement during project initiation and ensure internal stakeholders are clear on products/services implementation requirements with customers
- Monitor post-implementation customer service quality, providing Voice of Customer feedback to improve quality
- Provide Voice of Customer input into proposed product development initiatives, in addition to potential rule changes
- Build, grow, and manage operational and technical relationships with Customers
- Leverage market, customer, operational, technology expertise to provide key inputs into solution design of key initiatives and market level opportunities
- Act as escalation point during implementation of customer implementation projects to ensure customers' and Mastercard's needs are met.
- Grow and manage close strong working relationships with customer's executive and decision-making-level contacts.
- Develop and maintain strong working relationships with key vendors in areas such as payments processing, network infrastructure and digital technology
- Identify customer needs and communicate operational enhancements to relevant internal stakeholders
- Act as Trainer to deliver our Mastercard Academy content to customers
- Guides customers to ensure their compliance with all Mastercard technology enhancements and mandates
- Identify opportunities to optimize Mastercard and customer revenue by utilizing existing technology capabilities, services or through innovation and development of new capabilities & ecosystems
- Leverage relationships with customers and vendors to identify sales leads and share such opportunities with Account Managers and Business Development teams/Expert Sales
All About You
- Ability to work effectively across all segments of Mastercard and customers' organization.
- Extensive knowledge and demonstrable application of customer service principles and financial industry/banking operations and business practices.
- Ability to grasp technology details and translate them into solutions and/or to address business opportunities.
- Extensive knowledge of credit and debit card operations (issuing, acquiring, and processing) with emphasis on authorizations, clearing, settlement and fraud and risk management.
- Project management and implementation skills preferred
- Technology and operations related skills required
- Interpersonal and negotiation skills required.
- Strong analytical/problem solving and planning skills.
- Articulate and creative, adept at delivering presentation to executive level audiences.
- Must possess solid knowledge of business drivers, technology solutions and players, best practices employed across all stakeholders, Mastercard products & rules, and competitor solutions, and regulatory implications
- Competent to analyze business needs and develop a course of action that effectively integrates technical components and business components and organize a solution process that includes appropriate cross-organizational participation yielding quantifiable results for Mastercard and customers.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
0
Senior Tax & Financial Reporting Manager
Sydney, New South Wales
Citigroup
Posted 3 days ago
Job Viewed
Job Description
At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It's our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.
**What progress will you make?**
We provide a full suite of Securities Services in more than 100 markets, including our proprietary network of over 60 branches and across 23 fund domiciles. Our solutions include custody, clearing, asset servicing, fund administration, ETF services, middle office, agency securities lending, collateral management, transfer agency, and fiduciary services.
The role of Senior Tax and Financial Reporting manager is a new role that has been created to help support the head of the Tax and Financial reporting team, in managing and overseeing the migration activity as well as BAU. You will represent the department in migration type meetings and as well have approximately 5 people reporting into you, where you will be overseeing their delivery of BAU items. You will be responsible for liaising with clients and their service providers and be competent to discuss technical tax and accounting topics and industry trends. You will also be responsible for identifying, analysing, monitoring and communicating risks and controls within the team.
**In this role, you're expected to:**
+ Manage the completion and delivery of all tax and other regulatory reporting including: business activity statements; distribution calculations and tax returns; accounting to taxable income reconciliations
+ Ensure tax and other regulatory reporting adheres to company policies and procedures, regulatory and legislative requirements
+ Analyse and consider impacts of key tax reforms
+ Ensure the business unit maintains the ethical standards contained in the Code of Conduct
+ Adhere to firm policies and procedures, regulatory and legislative requirements
+ Represent Tax & Financial Reporting team in internal and client meetings
+ Ensure the successful implementation of the new business pipeline (leveraging off the wider team)
+ Manage stakeholder expectations
+ Ensure we adhere to the risk and governance framework
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Strong accounting and tax knowledge including the ability to respond to clients and their external auditor/advisor queries
+ Have detailed knowledge in the Financial Services Industry (administering Managed Investment Funds)
+ Ability to demonstrate a high level of verbal and written English.
+ Proficient at producing and presenting reports.
+ Excellent interpersonal skills and ability to communicate effectively with staff, at all levels, and third parties.
+ Proactive and able to use initiative.
+ Confident with strong decision making skills.
+ Ability to develop strong relationships within the company and with third parties.
+ Strong negotiation skills.
+ Ability to demonstrate innovation and creativity (continuous process improvement)
+ Attention to detail.
+ Strong leadership skills and ability to work well within a team.
+ Ability to influence key decision makers
+ Ability to set and meet objectives.
+ Strong analytical and problem solving skills.
+ Excellent organisational skills.
+ Ability to work under pressure to meet varying deadlines and work volumes
#LI-Hybrid
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Fund Accounting
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**What progress will you make?**
We provide a full suite of Securities Services in more than 100 markets, including our proprietary network of over 60 branches and across 23 fund domiciles. Our solutions include custody, clearing, asset servicing, fund administration, ETF services, middle office, agency securities lending, collateral management, transfer agency, and fiduciary services.
The role of Senior Tax and Financial Reporting manager is a new role that has been created to help support the head of the Tax and Financial reporting team, in managing and overseeing the migration activity as well as BAU. You will represent the department in migration type meetings and as well have approximately 5 people reporting into you, where you will be overseeing their delivery of BAU items. You will be responsible for liaising with clients and their service providers and be competent to discuss technical tax and accounting topics and industry trends. You will also be responsible for identifying, analysing, monitoring and communicating risks and controls within the team.
**In this role, you're expected to:**
+ Manage the completion and delivery of all tax and other regulatory reporting including: business activity statements; distribution calculations and tax returns; accounting to taxable income reconciliations
+ Ensure tax and other regulatory reporting adheres to company policies and procedures, regulatory and legislative requirements
+ Analyse and consider impacts of key tax reforms
+ Ensure the business unit maintains the ethical standards contained in the Code of Conduct
+ Adhere to firm policies and procedures, regulatory and legislative requirements
+ Represent Tax & Financial Reporting team in internal and client meetings
+ Ensure the successful implementation of the new business pipeline (leveraging off the wider team)
+ Manage stakeholder expectations
+ Ensure we adhere to the risk and governance framework
**As a successful candidate, you'd ideally have the following skills and exposure:**
+ Strong accounting and tax knowledge including the ability to respond to clients and their external auditor/advisor queries
+ Have detailed knowledge in the Financial Services Industry (administering Managed Investment Funds)
+ Ability to demonstrate a high level of verbal and written English.
+ Proficient at producing and presenting reports.
+ Excellent interpersonal skills and ability to communicate effectively with staff, at all levels, and third parties.
+ Proactive and able to use initiative.
+ Confident with strong decision making skills.
+ Ability to develop strong relationships within the company and with third parties.
+ Strong negotiation skills.
+ Ability to demonstrate innovation and creativity (continuous process improvement)
+ Attention to detail.
+ Strong leadership skills and ability to work well within a team.
+ Ability to influence key decision makers
+ Ability to set and meet objectives.
+ Strong analytical and problem solving skills.
+ Excellent organisational skills.
+ Ability to work under pressure to meet varying deadlines and work volumes
#LI-Hybrid
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Fund Accounting
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
1
Senior Vice President-Tax and Financial Reporting Senior Manager, Sydney
Sydney, New South Wales
Citigroup
Posted 23 days ago
Job Viewed
Job Description
The Fund Accounting Group Manager is a senior management level position responsible for accomplishing results through the management of a team or department. The Tax and Financial Reporting (TXFR) team is part of the Fund Administration Operations team which is part of Issuer & Investor Services. The team is responsible for the production of financial statements, tax and regulatory reporting and all associated workings and management.
**Responsibilities:**
+ Manage tax and financial reporting operations operations at a site or functional level including people managers as well as partner across department and business to develop and enhance cost effective solutions that meet client expectations and needs
+ Assess new business viability against existing business capabilities and make appropriate recommendations
+ Assist and encourage employee career progression through defined career paths, management processes, appropriate training, and Professional Development Plans (PDPs)
+ Evaluate risk and controls, including operational impact of changes in legislation, and ensure compliance to established controls
+ Lead strategic planning process with business units and prioritize business development requirements to completion
+ Monitor Profit and Loss (P&L), expense managements, budget, and planning
+ Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for complex issues and manage resolution of issues and new business requests
+ Direct and participate in department and industry initiatives as well as support corporate governance and ethics
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 10+ years of relevant experience
+ Chartered Accountant / CFA / MBA
+ Experience within financial markets and fund accounting
+ Experience in financial services, client management, project management, strategic management, operational management, and resource and expense management
+ Experience with people management and working with multiple stakeholders
+ Advanced knowledge of accounting concepts, financial services, and global financial markets
+ Ability to manage client relationships
+ Demonstrated talent assessment as well as the ability to manage client relationships
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Fund Accounting
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
**Responsibilities:**
+ Manage tax and financial reporting operations operations at a site or functional level including people managers as well as partner across department and business to develop and enhance cost effective solutions that meet client expectations and needs
+ Assess new business viability against existing business capabilities and make appropriate recommendations
+ Assist and encourage employee career progression through defined career paths, management processes, appropriate training, and Professional Development Plans (PDPs)
+ Evaluate risk and controls, including operational impact of changes in legislation, and ensure compliance to established controls
+ Lead strategic planning process with business units and prioritize business development requirements to completion
+ Monitor Profit and Loss (P&L), expense managements, budget, and planning
+ Monitor, set, and achieve established department goals during day-to-day operations as well as serve as point of escalation for complex issues and manage resolution of issues and new business requests
+ Direct and participate in department and industry initiatives as well as support corporate governance and ethics
+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
**Qualifications:**
+ 10+ years of relevant experience
+ Chartered Accountant / CFA / MBA
+ Experience within financial markets and fund accounting
+ Experience in financial services, client management, project management, strategic management, operational management, and resource and expense management
+ Experience with people management and working with multiple stakeholders
+ Advanced knowledge of accounting concepts, financial services, and global financial markets
+ Ability to manage client relationships
+ Demonstrated talent assessment as well as the ability to manage client relationships
**Education:**
+ Bachelor's degree/University degree or equivalent experience
+ Master's degree preferred
---
**Job Family Group:**
Operations - Transaction Services
---
**Job Family:**
Fund Accounting
---
**Time Type:**
Full time
---
**Most Relevant Skills**
Please see the requirements listed above.
---
**Other Relevant Skills**
For complementary skills, please see above and/or contact the recruiter.
---
_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._
_If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi ( _._
_View Citi's_ _EEO Policy Statement ( _and the_ _Know Your Rights ( _poster._
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
This advertiser has chosen not to accept applicants from your region.
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