9 Administration jobs in Silverwater

This role will have you joining the Home and Community Care Business Support Team based in Parramatta, which is currently experiencing expansion with several key projects about to commence.

As part of a medium sized team, you will provide high-level support and take on varied responsibilities, which may include but not be limited to assisting with invoice receipting, payroll, finance, billing, speaking with clients, system updates, and many more administrative duties. This opportunity is a full-time permanent role where you will be completing administrative tasks, auditing, reviewing large databases, and partnering with our Home and Community Care team to support their efforts.

We are an energetic team working in a fast-paced, complex environment with quickly changing priorities. We are looking for someone reliable and flexible, with a strong work ethic and desire to learn who can have fun while achieving our goals.

Experience and Qualifications:

• Demonstrated experience in a similar support role
• Knowledge of the MS Office suite, including Excel and SharePoint
• Ability to work in a complex environment with changing priorities
• Understanding of finance systems and processes
• High attention to detail
• Effective communication skills, both written and verbal
• Experience with rostering preferred but not required
• Willingness to work and be flexible within a team roster as our team covers 7:00am to 8:00pm weekdays and 7:00am to 7:00pm weekends.

We are bold , imaginative , respectful and compassionate .

Further to this, we offer:

• A varied workload, including BAU, internal projects, and wider organizational initiatives
• Ongoing professional and personal development opportunities
• The chance to deliver significant organizational change and improve outcomes
• The opportunity to work within an organization that has a positive impact on our clients and the communities in which they live

What we offer you

• Maximum allowable salary packaging to pay less tax (additional $18,550 tax-free plus regional benefits)
• A range of shifts to suit your lifestyle
• A commitment to offer opportunities to grow your career
• Discounts and cash backs programs with major retailers
• Wellbeing programs including confidential employee assistance program available to you and your family members

Click here to find out more about our great benefits: Benefits of working at Uniting

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

How to Apply

If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply now’ button, fill out your details and submit.

Once you apply, we’ll keep you up to date on how your application is progressing. We encourage applications from people who identify as Aboriginal or Torres Strait Islander.

War Memorial Hospital (WMH) is a 3rd Schedule Aged Rehabilitation hospital, situated in Waverley, owned and operated by Uniting and part of the South Eastern Sydney Local Health District (SESLHD). Services are comprised of 24-hour inpatient care, Monday to Friday outpatient departments, iREAP Day Rehabilitation program, several specialist community teams inclusive of Transitional Aged Care, Geriatric Flying Squad, Young Onset Dementia, and day centre program, 24-hour accommodation service for regional guests and the full range of hospital support services. It is set within beautiful tranquil grounds and is a well-supported team environment.

Learn more about War Memorial Hospital at the following link:

War Memorial Hospital video

The casual administration officer is required to relieve in a variety of clerical positions throughout War Memorial Hospital. These positions may be located in any hospital department including Reception, Guest Accommodation, Accounts & Billing, In-patient, Outpatient and Community areas. The relieving role falls under the supervision of the local departmental manager and works as part of the WMH campus administration team.

All Category A NSW Health workers are required to have received an annual seasonal Influenza vaccination or have an approved medical contraindication certificate. COVID-19 vaccinations are strongly recommended for all NSW Health workers.

Enquiries to: Marie Bradley, Executive Administration Manager Ph:

Email

PD: PD Link

Application Guide: WMH Application Guide

Applications Close: 11.30pm, Monday 3^rd November 2025

WMH is proudly committed to the provision of environmentally sustainable health services. WMH operates under Uniting’s values and Code of Conduct which employees are committed to uphold. It is important that the people who work at Uniting have a sense of commitment to our purpose. We are an equal opportunity employer, and we select staff based on merit and experience. As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

War Memorial Hospital (WMH) is a 3rd Schedule Aged Rehabilitation hospital, situated in Waverley, owned and operated by Uniting and part of the South Eastern Sydney Local Health District (SESLHD). Services are comprised of 24-hour inpatient care, Monday to Friday outpatient departments, iREAP Day Rehabilitation program, several specialist community teams inclusive of Transitional Aged Care, Geriatric Flying Squad, Young Onset Dementia, and day centre program, 24-hour accommodation service for regional guests and the full range of hospital support services. It is set within beautiful tranquil grounds and is a well-supported team environment.

Learn more about War Memorial Hospital at the following link:

War Memorial Hospital video

The casual administration officer is required to relieve in a variety of clerical positions throughout War Memorial Hospital. These positions may be located in any hospital department including Reception, Guest Accommodation, Accounts & Billing, In-patient, Outpatient and Community areas. The relieving role falls under the supervision of the local departmental manager and works as part of the WMH campus administration team.

All Category A NSW Health workers are required to have received an annual seasonal Influenza vaccination or have an approved medical contraindication certificate. COVID-19 vaccinations are strongly recommended for all NSW Health workers.

Enquiries to: Marie Bradley, Executive Administration Manager Ph:

Email

PD: PD Link

Application Guide: WMH Application Guide

Applications Close: 11.30pm, Monday 3^rd November 2025

WMH is proudly committed to the provision of environmentally sustainable health services. WMH operates under Uniting’s values and Code of Conduct which employees are committed to uphold. It is important that the people who work at Uniting have a sense of commitment to our purpose. We are an equal opportunity employer, and we select staff based on merit and experience. As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.

About the Opportunity

This is a permanent full-time (35 hours / week) opportunity and will be based at our Sydney Counselling and Mediation centre

-Required to work on either Monday OR Thursday from 10:30am – 6:30pm

We are seeking a compassionate, emotionally intelligent, and highly organised Intake and Administration Officer to join our dedicated team at Uniting Counselling and Mediation in Sydney.

As the first point of contact for clients, you will play a critical role in supporting children, families, and individuals. Many of whom may be in crisis, experiencing distress, or navigating the impacts of family separation. This role balances trauma-informed engagement with accurate administrative processes to ensure every client feels welcomed, supported, and understood.

You will conduct detailed intake interviews across various programs, screen for safety and risk factors, manage referrals, and provide key information about services, fees, and family law principles. Working closely with administrators, counsellors, and mediators your ability to calmly deescalate emotion and handle sensitive conversations will be essential.

About you in the role

• Conduct 3 intake appointments per day (approx.), each followed by case administration.
• Gather demographic details and assess presenting issues, including safety and risk screening.
• Create and manage client files, record case notes, and coordinate appointments and communication.
• Provide clear and supportive information about family law basics, services, and fees (including collection processes).
• Respond with empathy to clients from diverse backgrounds including CALD and LGBTQIA+ communities.
• Refer clients or family members to appropriate services when needed.
• Assist with general administration: reception, records, invoicing, communication, and supporting the senior admin officer.
• Maintain confidentiality, uphold mandatory reporting requirements, and follow internal protocols.
• Participate in monthly team meetings, regular intake supervision, and ongoing training.

About You

You are calm under pressure, with the ability to sensitively hold space for individuals sharing traumatic or emotional information, all while maintaining the flow of structured intake. You’re down-to-earth, humble, and emotionally intelligent, with strong boundaries and excellent attention to detail.

You’ll also bring:

• Demonstrated experience managing individuals in distress or crisis, ideally in community, counselling, or health settings.
• A nurturing communication style that balances compassion with efficiency.
• Strong organisational and admin skills, including accurate data entry and recordkeeping.
• Confidence explaining services and legal concepts to clients
• Ability to work with diverse communities and understand the importance of inclusion and safety.
• Familiarity with family law, domestic violence, suicide risk, and child protection (or willingness to learn).
• Willingness to complete Accidental Counsellor training and other professional development.

Why Join Us?

• Salary packaging benefits to increase your take-home pay
• Supportive team culture with regular supervision and peer support
• Ongoing training and development opportunities
• Flexible, inclusive, and purpose-driven work environment
• Opportunities to make a real difference in the lives of families and individuals

How to Apply

Click “Apply Now” and submit your resume and cover letter addressing the following targeted questions (max. 1 A4 page):

1. Describe your experience responding to and managing individuals in crisis or distress.

2. Provide an example of how you helped develop team culture in your workplace. What do you look for in a team environment to support your work?

Applications without a covering letter addressing questions 1 and 2 will not be considered.

If you have any questions, please contact Alex Sullivan, Talent Acquisition Specialist, at / .

Employment with Uniting is subject to background checks, including a National Police Check, Working with Children Check, and Reference Checks.

Closing Date: 11:55pm, Thursday 16^th October 2025

About Uniting

When you’re part of Uniting NSW.ACT, you’re part of a diverse, purpose-led team of people making a real difference in the world around them. We contribute to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting acknowledges the continuing sovereignty and rich cultural diversity of Australia’s First Peoples. We pay our respects to Elders past, present and emerging, and to all First Peoples on whose lands we live and work.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Hospitality & Tourism

We are seeking a passionate and customer-focused individual to join our team in the Hospitality & Tourism industry. As a member of our team, you will play a key role in delivering exceptional service to guests, ensuring their experience exceeds expectations. Key responsibilities include:

• Customer Service Excellence: Interact with guests in a friendly and professional manner, addressing their needs and ensuring satisfaction at all times.
• Event Coordination: Assist in organizing and overseeing events, from initial planning to on-site execution.
• Operations Support: Collaborate with other departments (housekeeping, kitchen, etc.) to maintain smooth operations.
• Problem-Solving: Handle guest complaints and concerns swiftly and effectively to maintain a positive environment.
• Sales & Upselling: Promote services and facilities to guests, encouraging upsell opportunities where appropriate.
• Team Collaboration: Work closely with team members to ensure seamless service delivery.

• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Previous experience in customer service or hospitality is a plus.
• Ability to work well in a fast-paced, dynamic environment.
• Attention to detail and ability to multitask effectively.
• Flexibility with work hours, including weekends and holidays.
• Knowledge of food and beverage service standards (preferred).

• High School diploma or equivalent (required).
• Previous experience in hospitality, tourism, or customer service (preferred).
• A hospitality-related certification or degree (preferred, but not required).

• Customer Service
• Event Coordination
• Problem Solving
• Sales & Upselling
• Teamwork

0-2 years (Ideal for entry-level candidates)

Main Job Description:

We are seeking a motivated and detail-oriented individual to join our team as a Customer Support and Data Entry Specialist . In this hybrid role, you will be responsible for managing customer inquiries, resolving issues, and ensuring data accuracy within internal systems. You will play a key role in supporting customer satisfaction while maintaining the integrity of data.

Responsibilities:

• Provide exceptional customer support via phone, email, and live chat.
• Resolve customer inquiries and complaints efficiently and professionally.
• Enter and update customer data in the system, ensuring accuracy and consistency.
• Assist in maintaining and organizing customer records.
• Identify and escalate issues that require further assistance or escalation.
• Perform data entry tasks, including entering customer orders, billing information, and other relevant details.
• Ensure all data entry tasks are completed in a timely and accurate manner.
• Collaborate with other departments to resolve complex customer issues.

Skills and Qualifications:

• Excellent communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Excel, Word, etc.) and data management tools.
• Previous experience in customer service or data entry is preferred.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and ability to handle challenging situations.
• Ability to adapt in a fast-paced environment.

Work Experience and Education:

• High school diploma or equivalent; a degree in business or a related field is a plus.
• At least 1-2 years of experience in customer service or data entry roles.
• Experience with CRM software and data management tools is preferred.
  
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