14 Affrsanalys jobs in Australia

**Description**
**Business Analyst**
+ Accrue up to an extra 12 days of leave per year through our Life Days program.
+ Work with world leading technology business at the forefront of innovation.
+ We're a 'Family Friendly' certified workplace - we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them.
Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here Work That Matters**
Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.
**Your New Role and Responsibilities**
We are seeking a Business Analyst with experience in software applications to join a multi-year Defence program to deliver an enterprise Health Knowledge Capability. This role involves working closely with stakeholders, software developers, and healthcare professionals to gather requirements, analyse workflows and business needs, produce the user stories, data availability assessments and system design criteria.
This role will also work closely with the Service Design Lead, BRM, Clinical Advisers, the Training Coordinator and Maintenance personnel, and the Engineering Team to define controls, conversion procedures, and system implementation plans that, including user training and orientation.
Key Responsibilities: -
+ Collaborate with stakeholders (clinicians, administrators, technical teams) to gather, analyse, and document business and system requirements.
+ Analyse clinical workflows and identify process improvement opportunities through software solutions.
+ Translate business needs into functional specifications and user stories; participate in sprint planning, backlog grooming, and story refinement.
+ Facilitate workshops and interviews to define functionality, system flows, and ensure alignment with user and business needs.
+ Support system and user acceptance testing (UAT), ensure compliance with healthcare regulations, and assist in change management and training efforts.
+ Create clear documentation, including process maps and user guides, and stay informed on industry trends and regulatory updates.
What You'll Bring to Make An Impact
+ Proven experience in business analysis, ideally within clinical or healthcare software environments and on complex projects.
+ Strong skills in gathering and documenting requirements in Agile or Waterfall methodologies.
+ Excellent analytical, problem-solving, and communication skills, with the ability to bridge technical and non-technical stakeholders.
+ Understanding of healthcare data privacy, security, and compliance requirements.
+ Familiarity with healthcare workflows, clinical terminology, and standards such as FHIR, HL7, and SNOMED CT.
+ Experience with tools and practices such as BPMN, Visio, Jira, Confluence, UX design, and relevant certifications (e.g., CBAP, health informatics).
Don't worry if you don't tick all the boxes - if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.
_This role does require the successful applicant to be an Australian Citizen and hold NV-1 security clearance._
**Diverse Team Members, Shared Values and a Common Purpose**
_Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase - Chief Executive, Leidos Australia._
Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.
Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.
**Next Steps**
+ To apply for this role, follow the links or apply via our Careers page.
+ Recruitment process - 1-2 interviews (depending on seniority of role) & background checks.
+ Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
+ We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.
Come break things (in a good way). Then build them smarter.
We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."
**Original Posting:**
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.

We are Mansys Pty Ltd, recruitment consultants. Our client, Bepoz Global, based out of Melbourne (VIC) is actively looking for an ICT Business Analyst to join its team on a full-time basis. The business is Australia’s leading supplier and developer of point of sale (POS) systems. They are renowned for supplying products that are customised to meet the demands of running a bar, restaurant, cafe, hotel or club. In addition to POS system, Bepoz offers fully integrated Digital Signage, CCTV, Paging solutions, Takeaway Order Apps & Self-Ordering fully customized to business.

Main Responsibilities of the role are-

• Lead and conduct in-depth analysis of business processes and there mapping with the software.

• Conduct workshops for business processes, business requirements, discussing possible solutions/ designs.

• Liaise with the development team to discuss client requirements and finalise design.

• Conduct on-site support and installations of Bepoz software.

• Provide timely, accurate data analytics and monitor the effectiveness and usage of existing targeting tools.

• Liaise with Operations Manager to improve overall performance.

• Responding to customer queries and ensure to provide customer support by phone / in person.

• Act as a conduit between the customer and Accounts Manager, ensuring a smooth transition.

• Knowledge sharing & mentoring other developers within the team.

• Work in collaboration with team members and adhere to timelines and milestones

Must Have –

• Bachelors or Masters in Information Technology

• Must be Australian qualified

• Must have atleast 3 year of full-time Australian experience in POS software

• Must have technical exposure to various programming languages, javascript, HTLM5, SQL etc



Skills Needed –

• Business Analysis Skills

• Technical Proficiency

• Data Analysis and Reporting

• Communication Skills

• Problem-Solving Skills

• Customer Service Orientation

• Knowledge of Compliance and Security



Successful candidate will be on an annual salary of $90,000 to $110,000 Plus Superannuation.

Only shortlisted candidates will be contacted.

Senior Business AnalystUrgent Requirement of Senior Business Analyst - Contract - QLD/ACT This position is for Federal Government Agency and the candidate must hold or able to obtain Baseline Clearance. The Change and Project Management Office (CaPMO) within the Department of infrastructure, transport, regional development and communications, Sport and the Arts (the department) is seeking a Business Analyst to undertake research, discovery and analysis of business requirements, to scope, design and implement an online Program and Project Management and Reporting Tool (PPMRT). The BA will:Review current project management processes, reporting, and frameworks.Engage with stakeholders, such as project managers, business owners, senior responsible officers, etc., to gather and validate functional and non-functional requirements from a project perspective.Document current and future state workflows to inform system design and change planning.Develop a Business Requirements document, including functional and non-functional specifications.Support the development of a Project Management Plan (PMP) by aligning requirements with delivery scope.Facilitate communication between technical teams and business stakeholders, ensuring mutual understanding and agreement.Produce relevant artefacts and actively participate (and at times lead) in stakeholder workshops, meetings, and stakeholder sessions.Assess initiative-level reporting needs and determine feasibility of integrating them into the PPMRT.Evaluate existing internal systems for potential use in initiative tracking, including hybrid options.Review a customised version of a PPMRT used by another department to assess adaptability. Provide a recommendation report outlining viable options for government initiative-level reporting, including risks and dependencies.

Deliverables may include (but will not be limited to):

Detailed Discovery ReportCurrent vs Future State analysis and workflowsPMP inputStakeholder Engagement PlanDetailed Business and System-based Requirements andSpecificationsCommunicative and reporting artefacts and tools, tosupport stakeholder discussions and change managementactivities.Initiative Reporting AssessmentComparative Review Report (based on precedents ofexisting PPMRTs)Recommendation Report.Key duties and responsibilities

Research and Analysis:

Conduct a thorough review of current project management processes, reporting, and frameworks.Undertake research and discovery activities to gather business requirements

Stakeholder Engagement:

Engage with various stakeholders including project managers, business owners, and senior responsible officers to gather and validate functional and non-functional requirements.Facilitate communication and ensure mutual understanding between technical teams and business stakeholders.

Documentation and Reporting:

Document current and future state workflows to inform system design and change strategies.Develop detailed business requirements documents, including functional and non-functional specifications.

Planning and Implementation:

Support the development of a Project Management Plan (PMP) by aligning requirements with the delivery scope.Participate in, and at times lead, stakeholder workshops, meetings, and sessions.

System Evaluation and Recommendation:

Assess reporting needs at the initiative level and evaluate the feasibility of integrating them into the PPMRT.Evaluate existing internal systems for potential use and assess hybrid options.Review customized versions of PPMRTs from other departments to assess adaptability.Provide a recommendation report detailing viable options for government initiative-level reporting, including risks and dependencies.

Artefact Production:

Produce relevant artefacts to support stakeholder discussions and change management activities, such as detailed discovery reports, comparative reviews, and recommendation reports.

We are seeking a PEGA Business Analyst IT & TelecommsPEGA Business AnalystACTContract Open to :   Holders of  Baseline or above Location : ACTSeeking an experienced Business Analyst who has knowledge and experience in a PEGA based IT solution. Ideally the candidate will have PEGA Business Architect certification.  Applicants must have Baseline security clearance. Position will work within a small Agile SAFe team, closely with IP Australia’s customers, business subject matter experts, end users, developers and other technical specialists, the role will conduct analysis and define requirements to support the uplift of the Designs business system.RequirementsEstimated start date- Monday, 25 March 2024 Initial contract duration- 16 monthsExtension term- 12 monthsNumber of extensions-  3Working arrangements- Minimum 2 days in office per week, plus key face-to-face meetings, at the discretion of the delivery manager. Essential criteria 1. Demonstrated experience over multiple years working as a Senior Business Analyst using agile methodology (SAFe preferred), on large and complex IT systems (provide details) - 40%2. Demonstrated ability to identify business problems, and design transformative solutions that realize desired business outcomes (provide examples) - 20%3. Excellent communication and stakeholder management skills, with the ability to translate between business and technical teams - 15%4. Demonstrated experience working effectively and collaboratively in multi-disciplinary IT delivery teams - 15%5. PEGA Business Architect Certification - 10% Desirable criteria 1. Experience with BPM and cloud-native technologies.2. Experience with data architecture and/or data modelling and SQL.3. Education and certifications related to business analysis.

We are hiring to grow and strengthen our strategic capabilities in Human Pharma. Are you passionate about turning data into decisions that improve patient outcomes?
Join Boehringer Ingelheim as a **Business Analyst** , based in Sydney, and help shape the future of healthcare through insight-driven forecasting, performance management, and cross-functional collaboration. Join us!
Our Business Analysts are key drivers of strategic decision-making and are instrumental in fulfilling our purpose - transforming lives for generations.
**What you will be doing**
Working in a dynamic, cross-functional environment, you'll connect insights to action, enabling confident decisions that drive business growth and better patient outcomes. We'll create a positive impact together-with stories you'll be proud to tell.
As a Business Analyst, you will lead forecasting processes, deliver meaningful insights, and support strategic planning across sales, marketing, and medical teams. You'll be a trusted partner in performance management and customer understanding.
**Main Responsibilities**
+ Lead Patient-Based Forecasting (PBF) and Long-Term Forecasting (LTF) processes in collaboration with Brand and Finance teams.
+ Build and validate forecasting models for in-market and pipeline assets, aligned with global standards.
+ Partner with cross-functional teams to strengthen market understanding and competitive positioning.
+ Support strategic planning and primary market research across therapeutic areas.
+ Drive data literacy and performance management across sales, marketing, and medical functions.
+ Analyse internal and external data to support segmentation, targeting, sales force effectiveness and multi-channel planning.
+ Translate national budgets into actionable state and territory targets.
+ Review and enhance Sales Incentive programs to align with strategy and drive results.
+ Engage stakeholders to understand business needs and deliver value-adding solutions.
+ Develop prototypes, test and validate solutions, and deliver training as needed.
+ Manage relationships with external suppliers and ensure SLA compliance.
**About you**
You'll be working in a fast-paced, insight-driven environment with a passion for data and strategic thinking and will have access to the tools and teams that help you collaborate, innovate, and grow.
You have:
+ A tertiary qualification in statistics, analytics, or mathematics (required)
+ Experience with Power BI and Data visualisation (highly desirable)
+ Postgraduate qualifications in management or business (highly desirable)
+ At least 2 years of experience in pharma sales or marketing
+ At least 2 years of experience as a data/business analyst
+ Strong stakeholder management and consulting skills
+ Excellent communication-both verbal and written
+ Advanced analytical and problem-solving capabilities
+ A strategic mindset with attention to detail
+ A passion for continuous improvement and innovation
**Why Boehringer Ingelheim?**
Our workplace is a creative and dynamic place to be - with the future always on our minds. Your personal journey is one you can develop from the very start, with leadership that nurtures your ambition with you.
Boehringer Ingelheim offers a competitive remuneration, attractive bonus scheme, subsided health insurance, employee assistance program, development programs and career development opportunities.
Our people are the beating heart of Boehringer Ingelheim, and we have been recognised as a global Top Employer for five years. We value diversity by embracing various perspectives, fostering an inclusive environment that benefits our people, patients, and communities.
**What's next? - How to apply**
If you would like to be part of this highly driven and successful team, please submit your CV addressing the key criteria above.
You must have the right to live and work in this location to be considered for this opportunity.
It is our policy not to accept speculative resumes from recruitment agencies.
**Position Area**
Human Pharma
**Position Location**
NSW
**Organization**
Boehringer Ingelheim
**Schedule**
Full-Time
**#LI-BI**
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**Position Summary:**
The UI Path Robotic Process Automation (RPA) Specialist must possess a robust skill set in RPA, encompassing both consulting and development expertise. You will take charge of leading the implementation of automation projects from inception to completion. Engaging actively with business stakeholders, you will conduct thorough RPA process assessments, develop Software Design Documents (SDDs) and Process Design Documents (PDDs), and, once these documents receive approval, you will move forward to create intelligent process automation using UI Path.
You will have excellent presentation skills of experience in presenting your solutions to various groups of stakeholders, as well as collaborating with change management teams to ensure early adoption of solutions.
The candidate must have a strong background in healthcare and an in-depth understanding of industry standards and best practices in automation. You will be familiar with the challenges which are unique to the healthcare sector and the ability to work with limited SME access due to availability constraint.
**Mandatory Skills:**
· Possess practical experience using UiPath RPA at an advanced level in the healthcare domain, including identifying automation opportunities, proposing and implementing solutions, and handing over completed solutions to the support team.
· Have experience in developing UiPath intelligent document processing solutions within the healthcare sector.
· Possess strong knowledge of automating Citrix-based applications using UiPath computer vision technology for clinical automation.
· Strong hands-on experience with **UiPath Agents** and **UiPath Maestro** , with a deep understanding of their roles in orchestrating agentic automation workflows.
· Proven ability to design, deploy, and manage **agentic automation solutions** using UiPath's ecosystem, enabling autonomous decision-making and task execution.
· Possess practical experience using UiPath RPA at an advanced level in the healthcare domain, including identifying automation opportunities, proposing and implementing solutions, and handing over completed solutions to the support team.
· Have experience in developing UiPath intelligent document processing solutions within the healthcare sector.
· Possess strong knowledge of automating Citrix-based applications using UiPath computer vision technology for clinical automation.
· Strong hands-on experience with **UiPath Agents** and **UiPath Maestro** , with a deep understanding of their roles in orchestrating agentic automation workflows.
· Proven ability to design, deploy, and manage **agentic automation solutions** using UiPath's ecosystem, enabling autonomous decision-making and task execution.
· Familiar with best development and implementation practices in healthcare.
· Capable of architecting, presenting, and explaining RPA solutions to various stakeholder groups.
· Have solid technical experience in an IT programming development environment, demonstrating the ability to complete functional and technical designs, code, conduct unit tests, and create documentation using UiPath, SQL Server, and Web APIs.
· Able to quickly understand customers' business processes and explore, as well as architect, solutions leveraging RPA tools.
· willing to stay updated on the latest versions of UiPath and Intelligent Document Processing (IDP).
· Capable of working within project schedule constraints, effectively communicating any identified risks and issues, and assisting with replanning as necessary.
· knowledgeable about RPA and AI APIs.
· Have strong experience with software technologies such as .NET Framework, C#, and VB scripts.
· Ability to manage development team members working on support and maintenance activities.
· Introduced agile methodology (Scrum) in the client environment by closely collaborating with the Business Analyst to identify new processes and define requirements.
· Ability to integrate CI/CD practices into **UiPath automation workflows** , ensuring seamless and reliable delivery of automation solutions.
· Disciplined in managing project scope and timelines.
· An initiative-taker who is self-directed and proactive in managing tasks while setting challenging targets to meet client demands.
· As a consulting business, we emphasize excellent communication skills.
· Possess an enthusiastic and proactive attitude toward implementing and developing new operations.
· Literate in Python
**Duties and Responsibilities:**
· Collaborate with clients to identify automation opportunities and estimate the associated efforts and potential benefits leveraging the MS Power platform.
· Document existing processes, identifying steps for automation (Process Definition Document - PDD).
· Produce "to-be" solution documents (Solution Design Document - SDD).
· Responsible for the architecture, design, building, testing, and deployment of UiPath solutions while managing teams, ensuring new team members have mentors and learn best practices.
· Worked in a lead developer role, managing an onshore team within the client's environment.
· Create, maintain, and manage technical quality assurance processes and guidelines.
· Engage in support and maintenance activities.
· Utilize agile methodologies (Scrum, Test-Driven Development - TDD) and work closely with Business Analysts and functional experts.
· Deliver on assigned responsibilities while adhering to coding standards, policies, and procedures.
· Work within project schedule constraints, communicating any identified project risks and issues.
· Schedule and conduct quality audit inspections, and analyze and review systems, data, and documentation.
· Identify variations and potential high-risk areas to ensure adherence to standards and procedures.
· Recommend corrective action plans and improvements to resolve non-compliance with standards identified through monitoring and auditing processes and procedures.
· Communicate, educate, and consult with users and management to ensure awareness and adherence to standards, procedures, and quality control issues and activities.
· Test, identify, and diagnose functionality errors and faults in systems and programming code, adhering to established testing protocols, guidelines, and quality standards to ensure systems perform as expected.
· Develop, conduct, and provide technical guidance and training in application software and operational procedures.
· Contribute to solution documentation to support solution transition and maintenance.
· Create handover documentation.
**Salary Range:** >$100,000
**Date of Posting:** 14/October/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Urgent requirement of Senior Business Analyst - Contract - Canberra/Brisbane RequirementsEssential Criteria: Business modelling: Level 4 (SFIA)

Conducts advanced modelling activities for significant change programmes and across multiple business functions. Has in-depth knowledge of organisation-specific techniques. Plans own modelling activities, selecting appropriate techniques and the correct level of detail for meeting assigned objectives. May contribute to discussions about the choice of modelling approach. Obtains input from and communicates modelling results to senior managers for agreement.

Business process improvement: Level 5 (SFIA)

Manages the execution of business process improvements. Analyses and designs business processes to identify alternative solutions to improve efficiency, effectiveness and exploit new technologies and automation. Develops graphical models of business processes to facilitate understanding and decision-making. Assesses the feasibility of business process changes and recommends alternative approaches. Selects, tailors and implements methods and tools for improving business processes at programme, project or team level. Contributes to the definition of organisational policies, standards, and guidelines for business process improvement.

Business situation analysis: Level 5 (SFIA)

Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis.

Consultancy: Level 5 (SFIA)

Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution. Identifies, evaluates and recommends options. Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements. Seeks to fully address client needs and implements solutions if required. Enhances the capabilities and effectiveness of clients, by ensuring that proposed solutions are fully understood and appropriately exploited.

Feasibility assessment: Level 4 (SFIA)

Selects relevant feasibility assessment approaches and techniques. Identifies the range of possible options. Undertakes short-listing of options and feasibility assessment. Engages with internal and external stakeholders to get the information required for feasibility assessment. Supports preparation of business cases including cost/benefit, impact and risk analysis for each option.

Requirements definition and management: Level 5 (SFIA)

Plans and drives scoping, requirements definition and prioritisation activities for large, complex initiatives. Selects, adopts and adapts appropriate requirements definition and management methods, tools and techniques. Contributes to the development of organisational methods and standards for requirements management. Obtains input from, and agreement to requirements from a diverse range of stakeholders. Negotiates with stakeholders to manage competing priorities and conflicts. Establishes requirements baselines. Ensures changes to requirements are investigated and managed.

Desirable Criteria: Methods and tools: Level 4 (SFIA)

Provides advice and guidance to support the adoption of methods and tools and adherence to policies and standards. Tailors processes in line with agreed standards and evaluation of methods and tools. Reviews and improves usage and application of methods and tools.

Stakeholder relationship management: Level 5 (SFIA)

Identifies the communications and relationship needs of stakeholder groups. Translates communications/stakeholder engagement strategies into specific activities and deliverables. Facilitates open communication and discussion between stakeholders. Acts as a single point of contact by developing, maintaining and working to stakeholder engagement strategies and plans. Provides informed feedback to assess and promote understanding. Facilitates business decision-making processes. Captures and disseminates technical and business information.

DepartmentDepartment of Infrastructure, Transport, Regional Development, Communications, Sport and the ArtsEstimated start dateTuesday, 09 December 2025Initial contract duration6 monthsExtension term6 monthsExperience levelSenior - EL1 equivalentLocation of workQLD, ACTWorking arrangementsHybridSecurity clearanceAn Australian Citizen Must be able to obtain a BaselineEmail: 

**Position Summary:**
The Business Analyst will excel in Intelligent Process Automation (IPA), presenting both consulting and development skillsets. They will work closely with business stakeholders through completing consulting led IPA process assessments, documenting business processes, communicating to development teams on requirements and having experience in agile IPA delivery.
They will collaborate with a client to enable them to deliver and scale IPA solutions. They will play a critical role in the growth of the Cognizant team and its IPA capability across ANZ.
They will combine the skills of data analysis with a deep understanding of Lean methodologies and process improvement, focusing on extracting insights from data and discovery workshops to identify and eliminate inefficiencies within business operations, streamlining workflows and optimizing processes for maximum efficiency and productivity. They will also be highly proficient in capturing business requirements, leveraging process mapping techniques and identifying bottlenecks, redundancies, and opportunities for optimization based on data analysis.
The Business Analyst is also expected to leverage relevant industry experience in Information and Communication Technology (ICT) and Banking Operations to effectively deliver strategic guidance and identify opportunities for automation and process optimisation across client engagements.
One key part of the role will be to identify quality and prioritising opportunities to automate process, demonstrating to clients the achievement of benefits and suggesting process improvements as part of a continuous journey. The role also requires extensive change management and experience in of this in the banking sector is a key part of the role.
**Mandatory Skills:**
- Able to understand complex processes and simplify where possible, or break down into sub-processes, ability to identify redundancy.
- Able to determine ROI of processes and create business pipeline. Work with the business to identify best cases for automation.
- Document business process flow charts using BPMN principles and presenting results of program ROI achieved leveraging Microsoft Power BI (PL300 Certification preferred)
- Capable of playing a lead role and communicating requirements to both onshore and offshore teams
- Contribute to testing documentation and test coverage of RPA processes
- Working on Support and Maintenance activities
- Experience in change management
- Significant work experience in ICT and Banking Operations mandatory
- Experience managing daily stand ups, retrospectives leveraging agile methodologies (Scrum).
- Deliver on assigned responsibilities adhering to BPMN standards, policies, and procedures
- Project management: disciplined in managing project scope, timeline, and budget to meet deadlines
- Initiative-taker: self-directed and initiative-taking in managing tasks and setting challenging targets to achieve client's demands
- Work within project schedule constraints, communicating any identified project risks and issues
- Creating Handover Documentation
- Ability to write test cases against the desired requirements
- Review UAT test plans, run UAT triage and clarification/manage defects.
- Ability to test and confirm the desired requirement has been met considering original ROI.
- Familiarisation with JIRA, Confluence tools
- As we are consulting business, naturally we seek excellent communication skills.
- Enthusiastic and unprompted attitude for implementing and developing new operation
- Knowledge of BPM, RPA, and AI API's
**Duties and Responsibilities:**
- Using ICT change management methodologies, principles, and techniques to implement change approach plans for client robotics and automation projects and to ensure compliance to project timelines, engagement of impacted staff, and fulfillment of resource requirements
- Conduct interviews, document analysis, and workshops to identify, investigate, analyse, and report to management current business processes, procedures, and work practices as well as anticipated changes to these processes, procedures, and practices because of ICT change projects
- Identifying and evaluating inefficiencies in new technical processes and recommending optimal business practices, and system functionality and behaviour to enhance stakeholder satisfaction
- Collaborating with stakeholders to identify additional opportunities for improvement and to formulate and document business requirements for further enhancements to change initiatives
- Mediating between business teams and developers ensuring clear and effective communication, addressing inquiries and concerns in a timely and professional manner
- Creating user and training documentation, and conducting formal training classes to ensure high adoption rate of change initiatives and to ensure all impacted stakeholders are knowledgeable of the new processes and systems
- Consulting with users and programmers to design improvements to the functionality of websites, apps, and systems
- Supporting system developers in building and obtaining user acceptance of functional specifications
- Taking responsibility for ensuring users are prepared for deployment of functional solutions, such as briefing users on and supporting implementation of system test plans, which ensure acceptable quality and integrity of the system
- Using data and process modelling techniques to create clear process and system specifications for the design and development of process flows and system software
- Acting as a central reference and information source, providing guidance and assistance in the system project decision making process
- Identifying and assessing project risks to develop effective mitigation strategies to minimize project disruption
- Staying informed about industry regulations to ensure all business process changes adhere to compliance standards
- Automation Tool understanding. (Uipath, Power Apps, Blue Prism)
- Data Analysis acumen and tool proficiency (especially PowerBI)
- Responsible for documenting business processes using Process Definition Documents (PDD), Standard Operating Procedures.
- Responsible for documenting functional and non-functional solution requirements in a Business Requirements Document (BRD).
**Qualifications & Certifications (Optional):**
MS PL300 Power BI
**Salary Range:** $70,000-$90,000
**Date of Posting:** 14/October/2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express is looking for a Data Analyst/Sr. Data Analyst, Business Insights and Analytics for the issuing business in Australia and New Zealand. This role will report to the Sr. Manager, Business Insights and Analytics for our International Card Services (ICS) business. This is a critical technical role that will help innovate and progress our analytics capabilities to support our growth plans while enhancing our focus on control and compliance.
This role will work in close partnership with multiple teams across our issuing business to understand & identify opportunities to leverage our data and systems to provide analytics and automated reporting to support strategic decision making and respond to an ever changing regulatory environment. The role is a technical role which will focus on coding, problem solving, putting together complex reports for the business, and working with stakeholders to make data driven decisions.
**Key Accountabilities:**
1. **Support Development of Strategic Plans and Initiatives:** Provide analytics support to Product, Acquisition, Loyalty, Partnership, and Marketing teams on the development of key strategic initiatives. This will include end to end analytics from writing code to pulling data, reviewing the data with manager, packaging data, deriving insights, and presenting to partners.
2. **Compliance and Operational Risk:** Create analytics to support American Express' response to a rapidly changing regulatory environment. Develop and automate reporting to assist with identification and remediation of operational risk events, compliance with regulation, and ensure all reporting documentation is complete and well maintained.
3. **Program Analytics:** Ongoing analysis of key product metrics, profitability levers, customer behaviours, and trends. Generate insights and analysis to support portfolio management.
4. **Management of Analytical Databases:** Production and upkeep of internal databases, run and refreshed on a regular basis. Investigate and problem solve if issues arise with existing processes.
**Requirements/Competencies:**
+ Strong technical background in analytics and stakeholder management.
+ Expertise in coding skills with emphasis on SQL, Python, and BigQuery.
+ Advanced Excel and PowerPoint skills.
+ Proficiency with data visualization tools such as Tableau or PowerBI.
+ Strong analytical and problem solving skills with the ability to turn data into insights.
+ High attention to detail & strong time management skills.
+ Ability to influence leaders/partners & strong communication skills.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Data Mgmt and Analytics
**Primary Location:** Australia-New South Wales-Sydney
**Schedule** Full-time
**Req ID:**