63 Apac IT jobs in Australia

Designs, develops, implements and promotes awareness of the organization's business ethics policies | Monitors the organization's standards of conduct and ethical relationships with customers, contractors, suppliers, employees and the communities in which business is conducted | Investigates allegations of unethical activity and develops safeguards to eliminate future breaches of the organization's ethics policies
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
through collaboration.
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**

**About the Role**
Cognizant Australia is seeking an International Payroll SME to oversee payroll processing and related financial activities for Australia, New Zealand, and the Philippines. This role involves primarily managing end to end core payroll processing, payroll and benefits related general ledger monthly closing, periodic reporting, and statutory filings. The International Payroll SME will lead semi-monthly/monthly payroll processing, closing, and the development and implementation of process improvements to enhance internal controls and efficiency. This position requires extensive experience in corporate payroll functions, a bachelor's degree in Accounting/Finance, and exceptional organizational skills with a keen eye for detail.
**Key Responsibilities**
+ **Payroll Management:** Complete the accurate and timely processing of semi-monthly/monthly payrolls using internal (Workday) and third-party payroll platforms, ensuring compliance with the requirements of all the applicable taxing jurisdictions and governmental entities. Review payroll reports ensuring accuracy in net pay, tax, and employer contributions
+ **Statutory compliances:** Hands on experience in Australian Payroll taxes, FBT, STP filings, Employee Share Scheme, PAYG, knowledge about modern award categorization and its impact on HR and Payroll policies. In addition, hands on experience on New Zealand compliances namely Kiwisaver etc. is required.
+ **Financial Reporting:** Ensure the preparation, accuracy, and timeliness of books and records, monthly closing financial reports, and tax filings.
+ **Bonus Payroll Processing:** Process quarterly and annual bonuses, employee referral bonuses, and sign-on bonus payouts.
+ **Tax Compliance:** Oversee the calculation, withholding, depositing, and reporting of payroll taxes, ensuring all statutory and tax filings are completed in a timely manner.
+ **General Ledger:** Process journal entries in Financial Systems (internal applications, including Workday ) to recognize payroll liabilities on an accrual basis and reconcile general ledger payroll account balances.
+ **Audit Preparation:** Prepare audit and annual reporting schedules, ensuring compliance and accuracy. Collaborate with Internal audit to maintain SLA's and process controls.
+ **Process Improvement:** Lead payroll projects focused on process improvements and system enhancements.
+ **Stakeholder Management:** Coordinate with HRSS, HR, Legal, IT, Controllership and external payroll vendors for payroll data validations and approvals
+ **Issue Resolution:** Research and resolve complex payroll issues and manage employee L2 /L3 queries through Payroll Helpdesk
+ **HR Support:** Provide support to People Services for HR initiatives, including benefits administration, compliance, and special projects.
**Qualifications**
+ **Education:** Bachelor's Degree in Accounting / Finance or equivalent required.
+ **Experience:** 8+ years of experience in payroll operations across APAC, preferably ANZ & Philippines
+ Proficiency in ERP systems: Workday, SAP, PeopleSoft, ADP.
+ **Skills:**
+ Superior customer service abilities.
+ Proficiency in Microsoft Office applications.
+ Experience in transitioning payroll systems and enhancing internal controls
+ Exceptional organizational, analytical, and problem-solving skills.
+ Ability to work effectively in a team environment.
+ Flexibility, multitasking capability, and adherence to deadlines.
+ Excellent communication skills, both written and verbal.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Corporate Counsel, APAC
Brisbane, Queensland, Australia
**Company Overview**
Jensen Hughes is known throughout the world as the experts in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
**Why you should grow your career at Jensen Hughes**
+ You will work with market-leading clients and have the backing of a leading international firm.
+ You'll have support from the leadership team and given flexibility to work where and when you want.
+ Flexible working arrangements and Casual Friday.
+ Regular monthly social activities and other celebratory occasions.
+ Five weeks annual leave and Company paid parental leave.
+ Career development and ongoing internal and external learning opportunities.
+ Perks, benefits and reward platform - Perkbox.
+ Great company culture and benefits.
**Job Overview**
_Jensen Hughes is looking for a Corporate Counsel to support our growing business across the Asia and Pacific region. The purpose of this role is to act as a true partner to the business and to provide strategic support to key parts of the business. We are looking for someone to support a variety of different teams and help support our positive environment with all our colleagues. The role reports to our US General Counsel and is a highly visible position with the opportunity to grow and develop global business strategies while providing high-quality legal support to our engineers, consultants and analysts that serve our clients in making our world safe, secure and resilient._
**_Responsibilities_**
+ _Draft, review and negotiate various commercial contracts with clients, vendors, and business partners, including master services agreements, RFP responses, commercial leases and vendor agreements._
+ _Assist with general transaction work involving intellectual property, mergers & acquisitions, compliance, and privacy matters._
+ _Support the development and implementation of strategies, policies, and procedures within the Legal department infrastructure._
+ _Support corporate governance matters including drafting board meeting minutes and resolutions for Jensen Hughes subsidiaries and affiliates worldwide._
+ _Support human resource business partners and operations leaders by providing general legal advice on various employment law matters and immigration, including assessing legal risks and opportunities._
+ _Support global claims management matters._
+ _Research and provide legal updates on industry-related legislation in all applicable jurisdictions._
+ _Manage outside counsel on matters as needed._
+ _Other duties as assigned by the General Counsel._
**_Requirements and Qualifications_**
+ _8 years of general practice experience as an attorney with a law firm or in-house counsel generalist role. Employment, immigration and/or corporate transactional experience preferred._
+ _Excellent legal research and writing skills._
+ _Ability to communicate complex legal concepts to nonlegal partners up and down the corporate chain._
+ _Strong problem solving skills, project management and business acumen._
+ _Ability to work well under pressure._
+ _Ability to work with minimal supervision, function autonomously and take initiative._
+ _Approachable, flexible and adaptable to change in a fast-paced environment._
+ _Ability to work across domestic and global time zones._
+ _Experience in a Building Construction or Professional Services Industry highly regarded._
+ _Speaking English as well as Mandarin or Cantonese highly regarded._
#LI-JS111
**_Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._**
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to "staffing firms" or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
Create a Job Alert
Interested in building your career at Jensen Hughes? Get future opportunities sent straight to your email.

Corporate Counsel, APAC
Sydney, New South Wales, Australia
**Company Overview**
Jensen Hughes is known throughout the world as the experts in fire protection engineering - a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields - from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.
Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.
**Why you should grow your career at Jensen Hughes**
+ You will work with market-leading clients and have the backing of a leading international firm.
+ You'll have support from the leadership team and given flexibility to work where and when you want.
+ Flexible working arrangements and Casual Friday.
+ Regular monthly social activities and other celebratory occasions.
+ Five weeks annual leave and Company paid parental leave.
+ Career development and ongoing internal and external learning opportunities.
+ Perks, benefits and reward platform - Perkbox.
+ Great company culture and benefits.
**Job Overview**
_Jensen Hughes is looking for a Corporate Counsel to support our growing business across the Asia and Pacific region. The purpose of this role is to act as a true partner to the business and to provide strategic support to key parts of the business. We are looking for someone to support a variety of different teams and help support our positive environment with all our colleagues. The role reports to our US General Counsel and is a highly visible position with the opportunity to grow and develop global business strategies while providing high-quality legal support to our engineers, consultants and analysts that serve our clients in making our world safe, secure and resilient._
**_Responsibilities_**
+ _Draft, review and negotiate various commercial contracts with clients, vendors, and business partners, including master services agreements, RFP responses, commercial leases and vendor agreements._
+ _Assist with general transaction work involving intellectual property, mergers & acquisitions, compliance, and privacy matters._
+ _Support the development and implementation of strategies, policies, and procedures within the Legal department infrastructure._
+ _Support corporate governance matters including drafting board meeting minutes and resolutions for Jensen Hughes subsidiaries and affiliates worldwide._
+ _Support human resource business partners and operations leaders by providing general legal advice on various employment law matters and immigration, including assessing legal risks and opportunities._
+ _Support global claims management matters._
+ _Research and provide legal updates on industry-related legislation in all applicable jurisdictions._
+ _Manage outside counsel on matters as needed._
+ _Other duties as assigned by the General Counsel._
**_Requirements and Qualifications_**
+ _8 years of general practice experience as an attorney with a law firm or in-house counsel generalist role. Employment, immigration and/or corporate transactional experience preferred._
+ _Excellent legal research and writing skills._
+ _Ability to communicate complex legal concepts to nonlegal partners up and down the corporate chain._
+ _Strong problem solving skills, project management and business acumen._
+ _Ability to work well under pressure._
+ _Ability to work with minimal supervision, function autonomously and take initiative._
+ _Approachable, flexible and adaptable to change in a fast-paced environment._
+ _Ability to work across domestic and global time zones._
+ _Experience in a Building Construction or Professional Services Industry highly regarded._
+ _Speaking Mandarin or Cantonese is not essential but highly regarded._
#LI-JS111
**_Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status._**
The security of your personal data is important to us. Jensen Hughes has implemented reasonable physical, technical, and administrative security standards to protect personal data from loss, misuse, alteration, or destruction. We protect your personal data against unauthorized access, use, or disclosure, using security technologies and procedures, such as encryption and limited access. Only authorized individuals may access your personal data for the purpose for which it was collected, and these individuals receive training about the importance of protecting personal data. Jensen Hughes is committed to compliance with all relevant data privacy laws in all areas where we do business, including, but not limited to, the GDPR and the CCPA. Additionally, our service providers are contractually bound to maintain the confidentiality of personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for certain positions when business conditions warrant. Jensen Hughes will not accept resumes, inquiries or proposals from recruiting agencies as an acceptable method to consider a candidate. 3rd party recruiting agencies must sign a standard Jensen Hughes agreement after being evaluated and accepted by a Human Resources or Talent Acquisition manager, or member of the talent acquisition team. Hiring managers and employees of Jensen Hughes are not authorized to accept resumes, engage in fee-based searches through recruiting firms or sign a search agreement. Please note this policy does not apply to "staffing firms" or firms that are involved with hiring temporary staff. Any recruiting agency interested in being considered may contact our recruiting team at jensenhughesrecruiting.com.
Create a Job Alert
Interested in building your career at Jensen Hughes? Get future opportunities sent straight to your email.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
At Roche/Genentech Pharma Product Development Global Clinical Operations (PDG), we are determined to transform drug development and realize our Pharma Ambition to deliver 20 transformative medicines addressing diseases with the highest societal burden by 2029.
**_This role is equally open to Roche Pharma locations in the countries: Australia, South Korea, Taiwan._**
**The Opportunity**
Are you a strategic leader with a passion for clinical operations? We're looking for a Clinical Operations Area Head to lead and oversee clinical trial execution across multiple countries in the APAC region. In this senior leadership role, you will act as the bridge between country clinical operations teams and global study leadership, ensuring our studies are delivered with excellence in performance, quality, and speed. You'll drive operational excellence and compliance while fostering a culture of accountability and continuous improvement.
+ Lead multi-country clinical trial delivery: Oversee trial execution across your area, ensuring on-time, high-quality, and efficient study delivery.
+ Champion operational excellence: Proactively identify and remove barriers, implementing solutions that enable faster, smoother study delivery.
+ Advocate for countries: Represent the needs and perspectives of country teams in global forums, making sure their voices are heard.
+ Drive performance through data: Monitor and analyze key performance metrics to identify trends and opportunities, using data-driven insights to optimize trial execution.
+ Forge strong partnerships: Collaborate with other functional heads, senior leaders, and external stakeholders to achieve business objectives and ensure clinical trial success.
**Who You Are**
You are a proven leader with a strong background in clinical research and a track record of successfully leading (multi-)country team(s). You excel at managing complexity and influencing without direct authority in a matrixed environment. You are a strategic and analytical thinker who is committed to operational excellence and dedicated to developing people.
You have the following qualifications:
+ Significant and broad experience in clinical research,particularly in regional or global trial operations.
+ A proven track record of leading (multi-)country clinical teams and achieving high-performance outcomes.
+ Strong people leadership, coaching, and development skills.
+ Experience in using performance metrics and data-driven decision-making to guide strategy and execution.
+ Excellent communication, collaboration, and cross-cultural capabilities.
+ An advanced degree in a related field (PhD, MD, PharmD, or MSc is preferred).
#ClinOps
**What do we offer**
Roche offers rewarding growth opportunities and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently. Feel empowered to deliver meaningful outcomes, supported by accessible and inspiring leaders.
Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients. Our work gives people more time to be with the ones they love. Take pride in knowing you can make a difference to millions of patients worldwide in developing diagnostics and treatments for Infectious Disease, Cardiovascular Metabolic, Oncology, Neurology, Immunology and Ophthalmology.
We care about you - as a whole person. That's why we place your individual health, and professional growth at the very heart of what we do. Your well-being is one of our top priority, because when you're thriving, we all succeed. We offer access to mental health awareness and wellness initiatives that cater to your unique needs - because we understand that well-being is personal.
We are committed to providing an inclusive, safe, secure and healthy workplace, and to minimise any such impacts to our employees, customers and the community. We welcome applications from all people and encourage you to advise of any individual circumstances or workplace adjustment that may require consideration.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Qualtrics, we create software that the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won't have to look to find growth opportunities- they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**APAC Partner Marketing Manager**
**Why We Have This Role**
We are seeking an exceptional Partner Marketer (Individual Contributor) to drive commercial impact by creating and executing targeted marketing initiatives with our ecosystem partners across APAC. As part of our growing partner marketing team, this role will focus on developing and implementing marketing strategies to build and accelerate pipeline in our partner ecosystem in the region. The successful candidate will work closely with our ecosystem team, field sales, and field marketing to execute growth strategies with our partners in the region.
**How You'll Find Success**
+ Deep understanding of the APAC business ecosystem and technology market.
+ Strong knowledge of partner marketing programs, with a focus on increasing pipe generation and acceleration via sell-through motions (partner types include GSIs, regional SIs, ISV partners) in the APAC market.
+ Proven ability to develop localized marketing programs that drive partner engagement and customer adoption.
+ Excellent communication and collaboration skills, with the ability to build relationships across diverse cultural contexts and types of partners.
+ Exceptional stakeholder management and interpersonal skills required. You must be able to manage various perspectives (both internally and externally) while staying focused on key business objectives.
+ Detail-oriented and capable of managing multiple projects in a dynamic, fast-changing environment.
+ Creative problem-solver with an ability to develop innovative marketing approaches for the APAC market.
**How You'll Grow**
+ As a member of our global field marketing organization, you will join a diverse and inclusive community that values the voice of each individual. We strive for representation that reflects the world we live in and goes beyond it.
+ You will have the opportunity to be a part of a team that upholds values such as transparency, whole-hearted commitment, customer obsession, unity, and resourcefulness.
+ Your responsibilities will include developing a robust marketing strategy and executing plans with unique experiences, programs, and campaigns designed to drive demand and revenue for the APAC region.
+ We encourage big-picture thinking and foster an environment that embraces innovation and creativity. You will have the freedom to flex your strategic and tactical skills, all within a fast-paced and high-growth setting.
**Things You'll Do**
+ Develop and implement marketing programs specifically tailored to the APAC ecosystem - including system integrators, resellers, and technology partners. Ensure these programs align with our overall GTM strategy for APAC.
+ Create region-specific demand creation programs designed to drive new pipeline and accelerate opportunities in the region.
+ Collaborate with regional field marketing, product marketing, and ecosystem teams to develop localized go-to-market strategies.
+ Develop partner-ready marketing collateral that resonates with the APAC market, including customized sales and marketing materials, localized case studies and success stories, and region-specific digital and content marketing assets.
+ Manage market development funds (MDF) for APAC partners, including proposal management and performance tracking.
+ Work closely with local marketing teams to leverage and adapt global marketing programs for the APAC context.
+ Support partner readiness and certification programs tailored to the region's unique business landscape and various stages of partner maturity with Qualtrics.
**What We're Looking For On Your Resume**
+ 7+ years of marketing experience, with a strong focus on the technology sector
+ 5+ years of experience in partner marketing or partner ecosystem development
+ Bachelor's degree in marketing, communications, or related field; MBA preferred
+ Demonstrated success in developing and executing partner marketing programs in APAC.
+ Experience with enterprise software and B2B marketing in technology industries is required.
+ Ability to work effectively in a fast-paced, collaborative environment.
+ Ability to thrive within ambiguity and adapt as needed.
+ Proven track record of creating marketing strategies that drive partner performance and revenue growth.
+ Ability to travel in the APAC region.
**What You Should Know About This Team**
+ We are a dynamic and adventurous marketing team, unafraid to push boundaries and achieve remarkable results.
+ Though small in number, our team is agile and fiercely determined.
+ Data serves as a foundation for our decision-making process, but our true passion lies in exploring new ideas and introducing groundbreaking concepts to our global network.
+ Challenges excite us, as we view them as opportunities for growth and positive transformation.
+ We are not merely observers of change; we actively initiate and drive it.
+ Based in our Sydney office, join us in bringing humanity, connection, and empathy back to business, specifically within the vibrant and growing APAC market.
**Our Team's Favorite Perks and Benefits**
+ Opportunity to play a key role in expanding Qualtrics' presence in the APAC market
+ Work with a dynamic, global team that values innovation and strategic thinking
+ Competitive compensation and professional development opportunities
+ Chance to work with cutting-edge experience management technology
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._
_Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act ( , Equal Opportunity Employment ( , Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._
_Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
We're looking for an experienced **Dispute Resolution Manager** to lead our internal and external dispute resolution processes across Asia Pacific. If you're a natural problem-solver with strong regulatory knowledge and a customer-first mindset, this is your opportunity to make a meaningful difference.
**How You'll Shine**
In this pivotal role, you'll:
+ Lead and oversee all internal and external dispute resolution (IDR/EDR) processes in line with ASIC Regulatory Guide 271 and company policies.
+ Act as the first point of escalation for complex complaints, ensuring they are addressed fairly, promptly, and with empathy.
+ Provide expert guidance to our Customer Care and Member Engagement teams to balance compliance, business needs, and customer outcomes.
+ Liaise with external bodies such as AFCA, FSCL, legal representatives, and regulators.
+ Monitor trends, identify systemic issues, and drive process and service improvements to enhance the customer experience.
+ Deliver training and coaching to frontline teams, building capability and consistency in complaint handling.
+ Maintain accurate complaint records, prepare reports for leadership and regulatory purposes, and represent the business in audits and compliance reviews.
+ Lead and support a small team, fostering collaboration, development, and high performance.
**How You'll Be Rewarded**
Grow your career with a values-driven organisation that's passionate about supporting its people. As part of our team, you'll enjoy:
+ Discounted stays at hotels and resorts around the world
+ A generous reward and recognition program
+ Access to subsidised private health cover
+ Birthday leave to celebrate your special day
+ Opportunities to learn, grow and progress your career
+ Funding to support ongoing professional development
+ An inclusive workplace supported by active Diversity Resource Groups
**What You'll Bring**
We're looking for someone who demonstrates:
+ Strong personal values regarding customer service, delivering on the promise and integrity in all activities.
+ Experience in internal and external complaints resolution, service recovery or dispute handling. Regulatory experience is a significant advantage.
+ Exceptional communication and problem-solving skills with the ability to demonstrate empathy and understanding.
+ An ability to work with a sense of urgency, whilst balancing a commitment to service quality and professionalism.
+ Sound knowledge of ASIC Regulatory Guide 271, National Consumer Credit Code, Privacy Act and/or other related regulatory acts an advantage.
+ Demonstrated experience in handling customer complaints, monitoring customer service standards and implementing training to improve service levels.
+ Previous experience in preparing complaint and dispute resolution documentation to report to complainants or external agencies will be highly regarded
+ Attention to detail, thoroughness and accuracy.
+ Positive and enthusiastic attitude and ability to inspire same in others.
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
The Implementation Services team within Professional Services plays an integral role at Lucid Software, setting up each of our customers for long-term success. Each Implementation Consultant and Customer Trainer ("IC") impacts the business by providing the foundation our customers need to use and adopt our suite of products most effectively.
**Responsibilities:**
+ Provide a best-in-class onboarding experience for Lucid customers of every segment and size
+ Develop an understanding of your customers' business objectives and success criteria, as well as a strategy for supporting the customer in achieving those objectives through successful implementation of the Lucid suite of products
+ Drive alignment with stakeholders inside customer organizations to deliver a variety of customized, professional service offerings on time and under budget
+ Act as the project lead on customer engagements, aligning early with prospective customers, account teams, and post-sale partners in order to appropriately scope projects and set correct expectations
+ Serve as a subject matter expert, assisting customers with effective and necessary change management, account configuration, training, etc.
+ Develop and implement proven change management strategies to help customers adapt to new processes and systems
+ Coordinate and collaborate closely with Lucid technical and solutions consultants, as necessary, for delivery of customized solutions, integration setup, other technical configurations, etc.
+ Drive successful user adoption of Lucid's products through the facilitation and delivery of engaging, instructor-led end user training
+ Required work in office on Tuesdays and Thursdays to more effectively collaborate with other colleagues in the Revenue Organization
**Requirements:**
+ Bachelor's degree (or equivalent education) with strong academic performance
+ 3-5 years of experience in an implementation consulting, in-depth SaaS training and education, or consultative services role
+ Strong history of project management expertise - certifications (e.g. CAPM, PMP, etc.) a strong plus
+ Experience in, and passionate about, building relationships with internal and external stakeholders
+ Outstanding organizational and task management skills, managing a varied set of responsibilities with strong attention to detail
+ Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
+ Strong aptitude and passion to become a subject matter expert on the Lucid suite of products and our partner integrations
+ Willingness and ability to work an adjusted schedule (i.e. 6:00 am - 2:00 pm AEDT) to maximize overlap with home office in North America
**Preferred Qualifications:**
+ Previous experience working in SaaS, or a large enterprise business, even if in a non-consulting position
+ Empathy and a demonstrated passion for problem-solving
+ Proven ability to thrive in a fast paced, high-volume, and/or start-up-type environment
+ Proven ability to drive complex projects to completion
+ Bias towards finding solutions vs. shutting down ideas
#LI-MK1
We welcome diversity at Lucid and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. We honor and support varying backgrounds, beliefs, and perspectives for the benefit of our business, our employees and our products. Lucid is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please email:

Senior Strategic Pricing Manager - APAC Sydney | Hong Kong | Malaysia | HybridShape the Future of Pricing Strategy Across APAC
About the Role
At LexisNexis Legal Professional (LNLP), we help businesses make smarter decisions through data-driven insights, analytics, and cutting-edge technology. From financial crime compliance to fraud prevention and identity verification, we deliver solutions that help customers reduce risk and thrive in complex environments.
We are now seeking a strategic and commercially driven Senior Strategic Pricing Manager APAC to lead our regional pricing and packaging function. This is a high-impact leadership role that will design and deliver pricing strategies across multiple APAC markets, driving revenue growth, customer value, and commercial discipline.
This a permanent full-time role based in either Sydney, Hong Kong or Malaysia with combined home/office-based arrangements to have flexible work-life balance.
Responsibilities
Reporting to the General Manager Strategy, APAC, you will:
+ Own and execute the long-term pricing strategy for APAC, aligned with global direction
+ Lead pricing initiatives for new product launches, market expansion, and innovation (including GenAI)
+ Drive value-based pricing and packaging models that enhance competitiveness and customer adoption
+ Oversee annual price uplifts, governance frameworks, and discounting policies
+ Partner with Product, Finance, and Sales leaders to embed commercial logic into business decisions
+ Mentor a high-performing regional pricing team and build pricing fluency across the organisation
Requirements
You are a seasoned pricing leader with a blend of strategic insight and hands-on commercial acumen. You bring:
+ Bachelor's degree in Business, Economics, Finance, or related field (MBA preferred)
+ 8-10+ years' experience in pricing, strategy, or commercial roles (B2B/SaaS/professional services or Pricing consultancies)
+ Prior consulting experience in pricing advisory (required)
+ Proven success in developing and implementing multi-country pricing strategies
+ Experience with pricing systems (CPQ, Pricefx) and analytics tools
+ Strong communication, influencing, and stakeholder management skills
+ A track record of leading teams and driving change in complex environments
Work in a way that works for you
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.
Working for you
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
+ Optical Assistance
+ Life assurance and income protection
+ Option to buy additional Annual Leave days
+ Employee Assistance Program
+ Referral Bonus
+ Flexible working arrangements
+ Benefits for you and your family
+ Access to learning and development resources
+ Retail discounts and cashback offers
+ Global discounts and free wellbeing & learning classes
+ Electric Vehicle Novated Leasing
About the business:
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
Be the driving force behind our APAC pricing strategy. Apply now to lead pricing innovation at LexisNexis.
To learn more about opportunities with LexisNexis Legal or RELX Global, join us here:
now with your CV and cover letter outlining how your background aligns with the role.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact .
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.