131 Application Engineer jobs in Australia

**THE FUTURE IS WHAT WE MAKE IT.**
**Application Engineer - Fire**
**Sydney, NSW**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We are currently seeking an **Application Engineer - Fire** to join our team in our **Baulkham Hills office** in Sydney, NSW.
You will be responsible for providing technical insight, solution development, architecture definition and supporting Customers, Consultants and Honeywell Sales staff in pursuit of winning opportunities.
**Key Accountabilities:**
+ **Business Relationships** : A key relationship is to support the sales professionals in winning opportunities; (i.e. providing Whiteboard support) and determining technical components related to customer's mission critical factors; provides market feedback to marketing and sales professionals.
+ **Sales Process** : Support both sales professionals and customers during the technical requirement definition and solution development sales process steps.
+ **Customers:** Participate in the creation of the customer technical roadmap; customers include both internal and external.
+ **People Management** : Work as a team player with many sales professionals in assigned geography. Acts as a resource in support of the sale to address the customer's technical and application requirements.
+ **Leadership** : Provide coaching to sales professionals as it relates to their assigned application specialty.
+ **Results:** Achieve orders, margin, and growth for assigned areas of expertise within region.
**Key Experience & Capabilities:**
+ Tertiary qualified (trade or degree) in a business or engineering related discipline - degree preferred
+ 10+ years of technical solution experience
+ Domain experience in Fire Alarms systems
+ Essential technical experience with skills in field hardware, Fire, PAVA, Security or BMS systems
+ Positioning technical features/ functions into value for the customer
+ Demonstrates ability to communicate technical concepts/offerings to internal and external customers, e.g. customer specs, white papers, trade shows, etc.
+ Proven ability to work on multiple projects/ opportunities at one time
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**Application Engineer - Security Systems**
**Sydney, NSW**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We are currently seeking an **Application Engineer - Security Systems** to join our team in our **Baulkham Hills** office in Sydney, NSW.
You will be responsible for providing technical insight, solution development, architecture definition and supporting Customers, Consultants and Honeywell Sales staff in pursuit of winning opportunities.
**Key Accountabilities:**
+ **Business Relationships** : A key relationship is to support the sales professionals in winning opportunities; (i.e. providing Whiteboard support) and determining technical components related to customer's mission critical factors; provides market feedback to marketing and sales professionals.
+ **Sales Process** : Support both sales professionals and customers during the technical requirement definition and solution development sales process steps.
+ **Customers:** Participate in the creation of the customer technical roadmap; customers include both internal and external.
+ **People Management** : Work as a team player with many sales professionals in assigned geography. Acts as a resource in support of the sale to address the customer's technical and application requirements.
+ **Leadership** : Provide coaching to sales professionals as it relates to their assigned application specialty.
+ **Results:** Achieve orders, margin, and growth for assigned areas of expertise within region.
**Key Experience & Capabilities:**
+ Tertiary qualified (trade or degree) in a business or engineering related discipline - degree preferred
+ 10+ years of technical solution experience
+ Domain experience in Access Control and Video Surveillance systems
+ Essential technical experience with skills in field hardware, Fire, PAVA, Security or BMS systems
+ Positioning technical features/ functions into value for the customer
+ Demonstrates ability to communicate technical concepts/offerings to internal and external customers, e.g. customer specs, white papers, trade shows, etc.
+ Proven ability to work on multiple projects/ opportunities at one time
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

**THE FUTURE IS WHAT WE MAKE IT.**
**Application Engineer - Security Systems**
**Sydney, NSW**
Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.
**Make the Best You.**
Working at Honeywell is not just creating incredible things. You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.
**Join Us and Make an Impact.**
We are currently seeking an **Application Engineer - Security Systems** to join our team in our **Baulkham Hills** office in Sydney, NSW.
You will be responsible for providing technical insight, solution development, architecture definition and supporting Customers, Consultants and Honeywell Sales staff in pursuit of winning opportunities.
**Key Accountabilities:**
+ **Business Relationships** : A key relationship is to support the sales professionals in winning opportunities; (i.e. providing Whiteboard support) and determining technical components related to customer's mission critical factors; provides market feedback to marketing and sales professionals.
+ **Sales Process** : Support both sales professionals and customers during the technical requirement definition and solution development sales process steps.
+ **Customers:** Participate in the creation of the customer technical roadmap; customers include both internal and external.
+ **People Management** : Work as a team player with many sales professionals in assigned geography. Acts as a resource in support of the sale to address the customer's technical and application requirements.
+ **Leadership** : Provide coaching to sales professionals as it relates to their assigned application specialty.
+ **Results:** Achieve orders, margin, and growth for assigned areas of expertise within region.
**Key Experience & Capabilities:**
+ Tertiary qualified (trade or degree) in a business or engineering related discipline - degree preferred
+ 10+ years of technical solution experience
+ Domain experience in Access Control and Video Surveillance systems
+ Essential technical experience with skills in field hardware, Fire, PAVA, Security or BMS systems
+ Positioning technical features/ functions into value for the customer
+ Demonstrates ability to communicate technical concepts/offerings to internal and external customers, e.g. customer specs, white papers, trade shows, etc.
+ Proven ability to work on multiple projects/ opportunities at one time
**Who We Are**
The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950's, over 100 years of innovation has always been driven by an investment in our people. Learn more about Honeywell: youtube.com/watch?v=CG-rmG0eKLk
**Discover More**
Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There's a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
We are proud to be recognised as a great place to work for women by WORK180. Visit our WORK180 page to learn more about our commitment to creating a supportive and inclusive workplace for all. work180.com/en-au/for-women/employer/honeywell
Honeywell is a proud advocate of the LGBTQ+ community, and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.
For more information on how we process your information in the job application process, please refer to honeywell.com/us/en/privacy-statement.
If a disability prevents you from applying for a job through our website, email No other requests will be acknowledged.
**Copyright © 2025 Honeywell International Inc.**
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Field Application Engineer (HV Cable Accessories)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity's Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.
The Field Application Engineer (FAE) is responsible for providing technical support for technical services and application engineering functions. This will include close interaction with the product management, sales, engineering groups and external customers for the High Voltage Cable Accessories portfolio for applications up to 245kV system.
**Job Responsibilities**
+ Preparation and management of product documentation such as bills of materials and installation instruction, and TE part creation (TCPN Creation)
+ Provide product selection advice to customers and internal sales team.
+ Application engineering / customization of existing products to meet customers' requirements.
+ Customer support during introduction and installation of new and existing products on site / at customers' facilities
+ Product demonstration, training, and presentation; this will require jointing skills to be able to install Cable accessories products for High Voltage applications up to 245kV.
+ Liaise with Product Management and Engineering as part of the new product development process providing ideas and customer/application requirements.
+ Provide technical input into the tendering process.
+ Train the customers on new and existing products.
+ Travel domestic/international as required to provide product training and demonstration + customer visits
Key KPIs:
1. Revenue targets
2. Customer satisfaction on delivered training / product demonstration.
3. New product pre-qualification
**Job Requirements**
+ Qualified cable jointer up to 245kV cable accessories applications
+ Engineering background in electrical is preferred
+ 10+ years of cable accessories installation / application experience.
+ Would have served a craft apprenticeship within the electrical engineering field and would be qualified to Degree or HND level in Electrical Engineering, or trade qualified cable jointer
+ Ideally would have experience of working within the Power Utility or Cable/accessory industry.
+ Highly practical in nature with good hand skills with an aptitude for problem solving.
+ Computer literacy and hold a valid driving license.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Sydney, NSW, AU, 2113
City: Sydney
State: NSW
Country/Region: AU
Travel: 25% to 50%
Requisition ID: 134595
Alternative Locations:
Function: Engineering & Technology
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.

Avanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client's businesses.
We are seeking an M365 Application Package Support Engineer.
As an experienced Modern Endpoint M365 Application Package Support Engineer within our Workplace practice, you will bring support experience to the technical delivery of enterprise scale solutions into public, hybrid, and secure cloud environments. You will be responsible for working closely with customers to provide a high touch managed services partnership model and ensure a great customer experience.
Core to the role
Your experience in delivering M365 support services and application packaging is foundational to this role. We also need you to have experience across a variety of technologies that may include:
- Microsoft Endpoint Manager (Intune & Config Manager) inclusive of Co-Management, Windows Autopilot
- Application Packaging & Publishing
- Windows 365
- Windows 10/11, iOS, Android, macOS Endpoints
- Microsoft 365 (Exchange, Teams, SharePoint & OneDrive)
- Microsoft Defender (Endpoint, Identity & Office 365)
- Active Directory & Entra ID and Device Group Policy management
Pivotal to the role is your ability to effectively communicate to technical and non-technical stakeholders, both verbally and in written form. Your passion for supporting clients and shaping the ongoing continual improvement of our clients' solutions is what is required for this role
About you
You are an experienced support engineer with a track record of application package engineering and client focus. You have good communication and interpersonal skills that will enable you to develop relationships with internal and external stakeholders and contribute effectively to our Managed Services organisation.
You will also possess analytical and problem-solving skills enabling you to be creative and innovative in the support of our clients. You will also seek to continually improve our clients' environments though evergreen practices and platform evolution.
You will be an Australian Citizen with existing security clearance (Preferably NV-1).
Some of the best things about working at Avanade 
Opportunity to work for Microsoft's Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)  
Real-time access to technical and skilled resources globally  
Dedicated career advisor to encourage your growth 
Engaged and helpful coworkers genuinely interested in you  
Find out more about some of our benefits Employee Benefits at Avanade | Avanade
As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our Inclusion & Diversity page. 
Create a future for our people that focuses on 
- Expanding your thinking   - Experimenting courageously   - Learning and pivoting 
Inspire greatness in our people by 
- Empowering every voice   - Encouraging boldness   - Celebrating progress  
Accelerate the impact of our people by 
- Amazing the client   - Prioritizing what matters    - Acting as one
Learn more
Interested in knowing what's going on inside Avanade? Check out our blogs:
- Avanade Insights - exchange ideas that drive tomorrow's innovation
- Inside Avanade - explore what life is like working at Avanade
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protect group status as defined by law.

**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

**Career Area:**
Product Support
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Your Work Shapes the World at Caterpillar Inc.**
Join Caterpillar's Mining Technology division and help shape the future for stronger communities through safer, smarter and more sustainable mining. As part of a global and diverse team, you will become a crucial contributor to the success of the Caterpillar Technology Division by building meaningful relationships and providing our customers technical support for our industry leading mining technology systems.
**About Us**
We're a global company developing innovative software for the mining sector. Our culture, supported by our core values, maintains a friendly, collaborative team that depends on each other and allows for a balanced work-life, so we may thrive in the workplace. Based in Brisbane & Perth, this exciting position offers exposure to the mining sector within a friendly and dynamic team. We provide comprehensive training and opportunities to grow your skill set and knowledge around all aspects of mining and the MineStar software suite, with several paths for career growth through a structured development program to help you achieve the future you envision for yourself.
**About You**
You are a technical application support analyst with a talent for identifying and analysing real-world problems. You think outside the box and enjoy working on a variety of challenges. As a self-starter, you take pride in seeing a solution through to completion. You value the quality of your work and enjoy collaborating with the wider team and customers to create the best solutions possible.
You will learn a unique skill set that spans the standard IT world with Caterpillar's Mining Technology solutions and our technology partners. Your unique experience and skillset will enhance our global support community and improving our processes while expanding your global awareness. You take satisfaction in seeing a solution achieve its goal for our customers, with opportunities to enjoy occasional trips to site although not mandatory.
Learn more about the products you will have the opportunity to work with at Cat® MineStar Solutions.
**Job Duties include:**
+ Provide quality customer service for the MineStar software.
+ Analyse data and logs, build test systems and recreate issues to test solutions.
+ Troubleshoot the MineStar ecosystem to identify issues and provide temporary and permanent solutions to restore software functionality.
+ Restore site services, resolve issues, and escalate to advanced support when needed.
+ Provide rotational hotline coverage for MineStar Products.
+ Build meaningful relationships with customers and dealers in your region.
**Basic Qualifications:**
+ Critical thinking skills
+ Complex problem-solving mindset
+ Proven ability to learn technical knowledge with a process-orientated analytical approach
+ Technical and/or Mining experience:
+ Diploma/Certificate or extensive IT technical experience and/or;
+ On-site mining or Mining Dealer experience
**Top Candidates may also have:**
+ Customer Support experience
+ Experience in Virtualization, Basic TCP/IP Networking, Database fundamentals
+ Mining experience working with Caterpillar machines
**Additional Information:**
+ The location for this position is Brisbane, QLD
+ This position may require up to 10% travel and support work at open pit and underground mine sites (optional)
+ The global support team is responsible for 24/7/365 coverage, which will require a weekend day, on-call on rotation around every 6 weeks
+ Working environment - 5 days (M-F) in the CBD office, 8am-4pm
**Compensation & Benefits:**
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:
+ Competitive remuneration package
+ Attractive Bonus and Share options
+ Career development with global prospects
+ A strong commitment to safety and your wellbeing
+ An inclusive workplace culture focused on quality, customer service and the environment
+ A commitment to diversity and inclusion, equal opportunity, and equal outcome
+ SMART spending APP
+ The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.
**Additional Information:**
Caterpillar of Australia is not currently hiring individuals for this position who now or in future require sponsorship for employment-based non-immigrant and immigrant visas. However, as a global company, Caterpillar offers many job opportunities outside of Australia which can be found through our employment website .
_Your road to success begins with a Caterpillar career. By joining the Caterpillar team, you'll discover that working for a global leader creates endless opportunities for you._
**Posting Dates:**
August 21, 2025 - September 11, 2025
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
Not ready to apply? Join our Talent Community ( .

The Application Support Specialist's primary function is to analyze, evaluate, modify, test and implement site-wide information systems as well as support the Operating System. They will respond to user and systems problems and prepare application system specifications. In addition, identify, plan, implement and coordinate system upgrades, enhancements or maintenance. Reports directly to the Deputy or Functional Area Manager.
**_Applicants must be Australian Citizen who can obtain the appropriate level of security clearance._**
**ESSENTIAL RESPONSIBILITIES**
- Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.
- Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones and user accounts.
- Maintains accurate inventory of all IT equipment including networks configurations and drawings.
- Resolve user hardware and software problems with printers, laptops and desktop PCs.
- Sets up computers with software, security patches, email accounts, security and network connection settings.
- Provide technical support for Microsoft Windows 2012/Win7 and Linux operating systems.
- Correct system network problems and coordinate corrective action with third party vendors where applicable.
- Support remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generates manuals for custom applications
- Contacts and follows up with Information Technology vendors and consultants
- Provides low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.
- Research and negotiate pricing to make Information Technology purchases with multiple vendors
- Ensure, promote, and maintain health and safety practices/compliances at site and within the workplace.
- Any other reasonable duties as requested
**QUALIFICATIONS**
- Year 12 completion
- Comp TIA Security + Certification
- Formal qualifications in Computer Science or Information Technology
- Equivalent demonstrated experience (Field: Relevant or related discipline)
- MCSE/MCSA, Redhat Linux Certification
- Network + Certification
- ITIL Foundations Certificate
- VMWare Certification
- Equivalent demonstrated experience
**TICKETS AND LICENCES**
**Minimum Essential**
- Drivers License
- CPR
- White Card
- Confined Space
- Working at Heights
- Forklift License
- Elevated Work Platform
- First Aid
**EXPERIENCE AND SKILLS**
- 3 years' experience
- Strong communication skills and the ability to engage with varied stakeholders
- Experience with MS Officer operating system, VMWare, and Linux Operating Systems
- Understanding of TCP/IP and networks
- Knowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful
- End-user support skills
**WORK ENVIRONMENT, PHYSICAL DEMANDS, AND MENTAL DEMANDS**
- Typical office environment with no unusual hazards, occasional lifting to 10kgs, kneeling, standing and walking, routinely sitting and constant use of speech/hearing abilities for communication, constant mental alertness, and must be able to work under deadlines.
- The employee is frequently required to walk, sit, use hands to handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to stand.
**SECURITY CLEARANCE REQUIREMENT**
It is a condition of employment that employees obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. The employee will require a Top-Secret Positive Vetting (TSPV) Department of Defence Security Clearance (Australian) .
**STATEMENT OF WORK REQUIREMENTS**
All personnel assigned shall be:
- At least 18 years of age.
- Able to fluently read, write and speak English
**EHS REQUIREMENT**
All Amentum personnel are responsible for understanding and complying with all site environmental, health and safety requirements. While Amentum is responsible for providing a safe workplace and is responsible for ensuring compliance with requirements of the EHS Handbook, each person is responsible for:
- Completing work tasks in a safe manner
- Reporting any unsafe acts or conditions to their supervisor and/or PMO/EHS Manager
- Continuous adherence to the environmental, health and safety procedures outlined in the EHS Handbook during the performance of their work
- Red-Carding a Job - Employee right and responsibility to "STOP WORK" if a job is unsafe or possess a danger to the environment
**QUALITY REQUIREMENT**
Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Program and carry out job activities in compliance with the Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
**PROCEDURE COMPLIANCE**
Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to their job.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters ( .

**Company Overview**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
**Position Summary**
As Application Support Specialist you will deliver comprehensive high-quality support on UKG's SMB (Small/Medium Business) software and hardware products. You will deliver high quality support utilising outstanding customer service skills and techniques that promote customer satisfaction and retention, providing end user support for the Workforce Ready Time and Labor, Human Resources and Payroll modules.
**Responsibilities include:**
+ Help Desk support of assigned cases including outbound call backs, e-mails and internal support tickets
+ Strong ability to research problems independently and identify root cause of issues using problem determination skills
+ Use of knowledge and experience to resolve difficult problems submitted by end-users while making use of debugging skills and problem-solving abilities
+ Timely, accurate, and complete responses to inquiries
+ Consistently and effectively communicating with management to make sure issues are escalated and resolved
+ Ability to work both independently and as a part of a team
**Qualifications and Experience:**
+ The right person for this position will have domain knowledge in one or all of the following areas: Payroll, Time and Labour/Employee Scheduling, HR or Benefits.
+ 1-5 years of experience using Time & Attendance, Payroll and/or Human Resource applications or related experience
+ Strong troubleshooting skills
+ Exceptional organisational, time-management and planning skills with a strong attention to detail needed
+ Excellent written, oral communication, listening and telephone skills
+ Strong computer skills with a proficiency of Web and Microsoft Office Suite
+ Previous help desk experience is desired
+ Degree qualification in related field preferred
**Where we're going**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.