10 Australia Post jobs in Australia

Description
Amazon Delivery Services is seeking an experienced Strategic Procurement Manager to support the growing volume and complexity of partnership agreements.
The successful candidate will be on the front lines of putting in place partnership agreements with carriers, responsible for defining sourcing strategy, spend analysis, strategic partnerships, vendor identification and development, as well as tactical elements such as leading negotiations, including creating proposals and collaborating with internal stakeholders (such as the legal, finance, security and compliance teams) and closing.
The Strategic Procurement Manager will need to understand the impact of contract terms, compliance obligations, business concerns, etc., and be able to explain contract terms to stakeholders whilst identifying ways to meet customers' needs. The successful candidate will lead the effort to resolve all carrier questions and concerns in contract negotiations, including collaboration with internal stakeholders on specific areas of concern.
The successful candidate will be an expert in bringing the

Description
Amazon Delivery Services is seeking an experienced Strategic Sourcing Manager to support the growing volume and complexity of partnership agreements.
The successful candidate will put in place partnership agreements with carriers, be responsible for defining sourcing strategy, undertake spend analysis, forging strategic partnerships, leading vendor identification and development, as well as tactical elements such as leading negotiations, including creating proposals and collaborating with internal stakeholders (such as the legal, finance, security and compliance teams) and closing.
The Strategic Sourcing Manager will need to understand the impact of contract terms, compliance obligations, business concerns, etc., and be able to explain contract terms to stakeholders whilst identifying ways to meet customers' needs. The successful candidate will lead the effort to resolve all carrier questions and concerns in contract negotiations and will collaborate with internal stakeholders on specific areas of concern.
Strategic Sourcing Managers are expert practitioners in creating competitive environments, and have a strong bias for decision-making rooted in data and analytics. They routinely influence C-level vendor relationships by advising senior Amazon leaders across multiple stakeholder groups on the direction of sourcing projects in support of business unit and corporate goals.
This role can be based from either Sydney or Melbourne.
Responsibilities Include:
- Build a repository for contract management that outlines contract renewal dates and risk.
- Develop and implement sourcing strategy to achieve step changes in cost structure, capacity and diversification by analysing and reviewing transportation capability in the AU market against business requirements,
- Identify and develop carrier partners across categories, especially with a focus on developing partners who can drive innovation, sustainability, speed and customer experience,
- Advise and provide thought leadership on the execution of competitive commercial, channel, and partner deal opportunities,
- Develop innovative commercial models and negotiate delivery services agreements,
- Execute contracts and competitive structures- maximising the value of opportunities consistent with Delivery Services objectives and requirements,
- Work closely with global partners and local stakeholders to understand the existing vendor negotiation relevant tools and contracts, and assess the gaps between what exists and what is needed in AU market,
- Build a comprehensive negotiation strategy in line with global best practice and local needs,
- Continuously identify specific negotiation best practices and training needs, and drive negotiation tools enhancement,
- Provide expertise on deal structuring and advise key stakeholders on the impact of deal terms: provide creative solutions to the stakeholder and leadership,
- Close commercial transactions: brief senior management and coordinate internal and customer stakeholders.
Skills and Abilities:
- Demonstrated capability of handling complex negotiations,
- Ability to lead partner-facing negotiations,
- Ability to explain standard agreement terms to counterparties and negotiate fallback positions to those terms where appropriate,
- Ability to act as a trusted advisor to business teams to support the strategy, negotiation and execution of enterprise agreements,
- Strong customer orientation and commercial acumen,
- Ability to drive strong cross-functional engagement with both internal and external teams,
Basic Qualifications
- Bachelor's Degree from an accredited university or equivalent qualification,
- Previous experience in delivering and influencing business processes using data analysis, modelling and forecasting,
- Previous experience in commercial contract experience and facilitation of large cross-functional teams,
- Strong oral and written communication skills- ability to simplify complex topics for broad audiences,
- Attention to detail and high ability for data mining- with strong analytical orientation; comfortable using databases and analytical tools and making data-based decisions,
- Creative and ideas-driven in finding new solutions/ designing innovative methods, systems and processes,
- Ability to prepare, report and interpret large sets of data.
Preferred Qualifications
- Law degree
- Able to write SQL scripts for analysis and reporting (SQL, MySQL)
- Proven experience of working in a fast-paced, highly complex analytical environment preferably in Supply Chain, e-Commerce, Consulting or Finance
- Highly analytical and capable of communicating effectively with customers and senior management
- Demonstrated ability to thrive in a fast-paced, team-oriented environment
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The AU Delivery Services Learning team is looking for a Learning and Talent Development Manager. This position will be responsible for the strategic execution of learning and development initiatives that support core business objectives for our Delivery Services Operations teams. The Learning Manager will spearhead the development and implementation of training best practices and standards, ensuring the effective execution of required training for program implementation, and fostering strong partnerships with Operations team. The Learning Manager is also utilised as a lever to develop and implement standard work practices and improve safety, quality, and performance results, with a primary focus on delivering upon core learning deliverables and programs. This is a people manager position with direct reports, overseeing a team of learning coordinator across the region.
The Learning and Development team ensures all Delivery Station and Sort Center employees receive effective orientation, training, and coaching to meet or exceed performance goals. This involves leading training initiatives, communicating standards, and providing leadership across multiple sites in the Region. This role requires strong leadership skills, stakeholder management, prioritisation, and data analysis capabilities. It also involves managing learning resources and cross-functional teams across multiple sites in the Region.
This position is regional and field-based, and based out of an in-market delivery station. This position includes a monthly in-station and/or travel requirement of at least 20% between Delivery Services sites
Key job responsibilities
The primary responsibilities include:
- Lead a team of minimum 6 across the region.
- Strategically assess, track, and facilitate training related programs for new and current entry level employees.
- Develop our training strategy for Critical Roles such as Yard Marshals, TDR or Learning Ambassadors.
- Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement.
- Work strategically with WW teams to identify innovative learning solutions to localise training programs.
- Analyse and solve business problems with focus on understanding root causes with a operational excellence and lean mindset.
- Contribute to reporting on training activities and analyse data to drive results and learning effectiveness.
- Have the ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" including jumping into some of our Operations roles if needed.
- Owning Continuous Improvement Initiatives.
- Deal with pressure, escalations and ambiguous scenarios.
- Support Organisational growth as part of the launch process.
Basic Qualifications
Key attributes include:
- Degree in a related discipline (Business, Management, Human Resources, Education, Supply Chain/Logistics)
- Demonstrated experience in coaching and development of employees
- Prior experience working with and delivering training & information to employees
- Expertise in data analytics and visualisation as well as the ability to interpret data
- Ability to work at pace and with ambiguity
- Effective time management skills with the ability to prioritise and work to tight deadlines
- Strong communication skills across all levels of an organisation
- Experience developing & implementing department goals & strategies based on organisational strategies
Preferred Qualifications
- Experience in business process improvement, Lean/Six Sigma a strong plus.
- Hands-on experience in project management role and delivering multiple and complex projects
- Cert IV in Training & Assessment would be advantageous
- Familiarity with LMS tools and platforms like articulate
- Demonstrated ability to influence and drive alignment among a diverse set of stakeholders and teams.
- Ability to think strategically and creatively whilst also executing operationally with high attention to detail.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The Delivery Services Learning Program Manager will be responsible for executing the strategy for learning and development initiatives that support the business objectives of the Delivery Services Operations team. The Learning Program Manager will lead the development of training best practices and standards, enable implementation across the network, and share results with all operations leaders. The leader is responsible for using the Learning Organisation as a lever to develop and implement standard work practices and improve Safety, Quality, and Performance results, with a primary focus on T3+ leader performance and training return on investment.
Through the learning team and other resources, this position will design and facilitate training initiatives and communicate policies to new and existing leaders to ensure AU Delivery Services performance goals are met and/or exceeded.
At Amazon, we're working to be the most customer-centric company on earth. As a Learning Program Manager, you will be responsible for the development and management of innovative and scalable learning & development programs for the Australia Delivery Services Network, with the role reporting into the AU Delivery Services Learning Manager.
In this role you will drive and support network performance and have a strong ability to influence without authority. You continually dive deep to understand the learning needs, using data and insights into the business to build or adapt learning methods, materials or technology that will support our associates.
To be successful in this role, you will have a customer centric mindset coupled with strong problem-solving skills and the ability to work in a fast-paced, dynamic environment. You will be able to use transferable skills picked up from previous operational execution, knowledge of warehousing/manufacturing and training to execute using a strong hands-on approach.
Learn More About Amazon Australia (url= job responsibilities
- Analyse and solve business problems with focus on understanding root causes and driving forward-looking opportunities
- Contribute to reporting on training activities and analyse data to drive results and learning effectiveness.
- Work strategically with L&D leaders to identify innovative learning solutions to localise training programs and work toward reducing / eliminating the need for training.
- Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement
- Create and manage the communication strategy for promoting and highlighting key training processes and activities across the network focusing on change management
- Develop our training strategy for leader facing training programs with a high focus on technical skills and development
- The ability to be comfortable with high volume workload and not be afraid to "roll up your sleeves" including jumping into some of our warehouse roles on a regular basis
Basic Qualifications
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Australia is seeking a motivated Program Manager with a strong track record of developing strategies and executing programs.
The ideal candidate is a self-starter with a background in program management, operations, and cross-functional leadership for large-scale strategic initiatives. You should be comfortable with ambiguity, able to think strategically (while paying careful attention to detail), and enjoy working in a progressive and data-driven environment. You should possess strong analytical and business acumen, exceptional written and verbal communication skills and the ability to influence without authority.
In this role you will be responsible for conducting end-to-end program management of new initiatives across a range of operational verticals. With a strong focus on last mile, you will work with a large and diverse group of stakeholders to implement initiatives that influence our key pillars - quality, cost, capacity, speed and sustainability. At the same time, you will be the single threaded leader responsible for building and executing a parking strategy to support the expansion of a critical program for our business. Success in this role requires proficiency in managing complex logistics challenges, analyzing data, managing a diverse set of stakeholders, driving process improvements and creating scalable solutions.
Key job responsibilities
- Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
- Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
- Influence design and development of strategic processes
- Engage other Amazon business units globally to share best practices and improve end-to-end outcomes for Amazon customers
- Conduct hypothesis driven problem solving to identify improvement areas and oversee all supporting analytics, including the data mining, complex modeling, insight generation and recommendations
- Lead large and diverse groups of stakeholders to implement new initiatives
Basic Qualifications
- 3+ years of program or project management experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- 4+ years' professional experience in Supply Chain and Logistics, Operations and/or E-Commerce
Preferred Qualifications
- Master's degree
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Transform Learning Experiences and Drive Organizational Excellence in Delivery Services
Imagine being the catalyst for learning and development that propels an entire operations team forward. As our Learning Program Manager, you'll design transformative training strategies that not only meet business objectives but set new industry standards for employee growth and performance.
A Day in the Life
Your day will be a dynamic blend of strategic planning, collaborative problem-solving, and innovative learning design. You'll craft comprehensive training programs, engage with cross-functional teams, and create learning experiences that empower our delivery services professionals to excel.
About the Team
We are a passionate group dedicated to continuous improvement and organizational development. Our team believes in creating learning environments that foster growth, innovation, and exceptional performance across all levels of the organization.
This role is 12 months contract
Key job responsibilities
Design and Implement Strategic Learning Initiatives: Develop comprehensive training programs that support employee development and business objectives
Manage Change and Communication: Lead programmatic changes from conception to implementation, ensuring smooth transitions and stakeholder alignment
Drive Continuous Improvement: Analyze training data, track skill progression, and recommend innovative learning strategies
Collaborate Across Teams: Work closely with managers and teams to standardize training methodologies and best practices
Create Impactful Learning Content: Develop multi-media instructional materials that engage and educate our workforce
Basic Qualifications
Bachelor's degree from an accredited university
Proven experience in program and project management
Strong expertise in instructional design and training strategy development
Proficiency in data analysis and visualization
Experience managing remote teams and online support
Preferred Qualifications
Advanced degree in organizational development or related field
Knowledge of adult learning theory and human performance improvement
Technical skills in Unix, SQL, and database administration
Experience with Lean Manufacturing concepts
Demonstrated ability to develop high-performing teams
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
The role will be the key Finance Business Partner across Amazon Logistics (AMZL) Last Mile. Amazon's "Last Mile" delivery service is responsible for delivering packages (and smiles) to households/businesses across Australia. Our finance team closely partners to support this rapidly expanding business while building a portfolio of delivery stations, vehicles, and technology to deliver customers' packages on time - often next day, sometimes faster.
We augment our traditional "deliver by van" with other models including Amazon Flex (gig economy drivers) and more - all designed to deliver smiles to our customers.
Key job responsibilities
- Partner with Last Mile business streams, Operations, Supply Chain and Customer Excellence teams to implement cost-saving initiatives and process improvements
- Develop and publish regular financial reports highlighting key performance indicators and regular business metrics
- Perform weekly/monthly controllership activities alongside variance analysis versus' plan and forecast
- Ad hoc strategic analysis to drive program expansion, balancing delivery speed initiatives with cost efficiency
Basic Qualifications
- 3+ years of tax, finance or a related analytical field experience
- 3+ years of applying key financial performance indicators (KPIs) to analyses experience
- 3+ years of creating process improvements with automation and analysis experience
- 3+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
- Experience with advanced use of SQL for data mining and business intelligence
Preferred Qualifications
- 4+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
- MBA, or CPA
- Knowledge of Tableau
- Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you interested in helping build the next generation of digital products with the largest and most innovative companies in Australia and New Zealand? Come join Amazon Web Services (AWS) Professional Services as a Technical Program Manager specializing in software engineering and application development. AWS Professional Services helps millions of businesses in 150+ countries transform their operations and applications using the power of AWS. If you're passionate about leading technical programs, delivering complex solutions, and enabling customers to build better products using AWS, you've come to the right place.
We are seeking a hands-on Delivery Consultant with deep software engineering or cloud architecture expertise to lead complex technical consulting engagements within AWS Professional Services. The ideal candidate will combine strong technical depth with proven product management capabilities, possessing both the software development background to understand complex architectures and code, and the curiosity to invent on behalf of our customers and leverage AWS services particularly in AI and ML. You'll work directly with customers to deliver innovative AWS solutions, leveraging your technical expertise to ensure successful outcomes while maintaining the highest standards of quality and security.
Key job responsibilities
- Expertise - Collaborate with pre-sales and delivery teams to help partners and customers learn and use AWS services to build and launch products
- Solutions - Deliver technical engagements with partners and customers. This includes understanding customer requirements, creating consulting proposals and creating service offerings.
- Delivery - Engagements include projects proving the use of AWS services to support new distributed computing solutions that often span private cloud and public cloud services. Engagements may include migration and modernization of existing applications and development of new applications using AWS cloud services.
- Insights - Work with AWS engineering and support teams to convey partner and customer needs and feedback as input to technology roadmaps. Share real world implementation challenges and recommend new capabilities that would simplify adoption and drive greater value from use of AWS cloud services.
- Push the envelope - Artificial Intelligence is reducing the historical "IT constraint" on businesses. Imagine bold possibilities and work with our clients and partners to find innovative new ways to satisfy business needs through Data, AI and Analytics Services.
A day in the life
AWS Professional Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
About the team
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- Experience of designing and implementing Enterprise Scale Big Data Platforms, Data Lakes and/or Data Warehouse.
- Experience in leading discovery and design workshops including estimating, scoping and delivering customer proposals aligned with Analytics Solutions
- Experience with one or more relevant tools (Sqoop, Flume, Kafka, Oozie, Hue, Zookeeper, HCatalog, Solr, Avro, Parquet, Iceberg, Hudi)
- Experience developing software and data engineering code in one or more programming languages (Java, Python, PySpark, Node, etc)
- AWS and other Data and AI aligned Certifications
Preferred Qualifications
- Ability to think strategically about business, product, and technical challenges in an enterprise environment
- Hands on experience leading large-scale global data analytics projects aligned with business use cases.
- Experience in Data Quality management: Processes to measure and manage data quality, enforce data controls, and provide data assurance.
- Implementing AWS services in a variety of distributed computing, enterprise environments
- Customer facing skills to represent AWS well within the customer's environment and drive discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

About Us

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business-synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us-for a shared commitment to lasting impact and the bold ambition to Be More Than.

Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

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Job description

Opportunity to Enhance Your Career - It's about Exceeding Your Potential.

We're excited to welcome a Director who will play a pivotal role in driving the implementation of our solutions and onboarding clients to adopt our methodology resulting in client satisfaction and renewals. In this position, you'll have the chance to contribute to defining the vision, strategy, and roadmap for our L&PD product solutions, while collaborating closely with a diverse team including customers, stakeholders, engineers, designers, and fellow product managers.

KEY RESPONSIBILITIES

Leadership

• Drive engagement by creating a climate where people are motivated to do their best to help the Digital business and wider Korn Ferry organization achieve its objectives.
• Build, lead, grow and motivate the team, ensuring their development as a critical factor for the success of our business with major focus on the L&D and S&S solution expertise, as well as building their project / engagement management capabilities.
• Manage and report on team performance; set appropriate performance objectives for direct reports and hold them accountable for achieving these, taking appropriate corrective action where necessary to ensure the achievement of team / personal objectives.
• As a part of the regional delivery leadership team, take active part in the teamwork / team calls, and regional projects (including taking a lead on some regional or local initiatives).
• Responsible for cascading important information to the team, ensuring alignment of the team with global messages and processes.
• Ensures that all feedback coming from the team and clients is heard by regional leaders.

Revenue & resource management

• Ensures timely and accurate backlog management and forecasting on quarterly, monthly and weekly basis.
• Provides regular communication on team progress/activities.
• Effectively plans and resources projects to ensure optimum team utilization, and costs,
• Through the right resource planning, project management, team utilization and realization rate for projects, contributes to the regional gross margin goal.

Client Delivery

• Support implementation of the L&D and S&S technology solutions in client environments.
• Identify and implement client usage strategy and effectively enable clients utilizing KF solutions.
• Managing clients after implementation to suggest and implement feature improvements to existing business practices.
• Manage relationships with internal clients and act as a business partner to them, building high levels of professional credibility and mutual trust, and managing the deployment of appropriate internal and/or external resources to support in delivering business strategy and plans.
• Analyze and present (in Partnership with PMs) Quarterly and Annual reviews to all levels of the client organisations, including senior leaders, executive and board level.
• Responsible for retaining clients through strong client relationship management.
• Responsible for building and maintaining strong relationships with senior client stakeholders (principally C-suite, VP of Sales). Needs a deep understanding of clients' business needs and strategic objectives and acts as a strategic advisor.
• Deliver business and organizational insights, helping clients take action on adoption metrics, and finds ways to track ROI on business improvements. Takes a lead role in conducting quarterly business reviews with senior management and other stakeholders, developing and delivering insightful presentations.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• A bachelor's degree or equivalent qualification, Leadership and development and or Sales background

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Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

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Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.

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