36 Banking Services jobs in Australia
Loan Operations Officer, Global Banking Operations, Australia
Sydney, New South Wales
Bank of America
Posted 25 days ago
Job Viewed
Job Description
Loan Operations Officer, Global Banking Operations, Australia
Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
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Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for working in a process concerning operational exceptions for both domestic and international consumers, commercial and wholesale bank businesses, or services functions as an individual contributor. Key responsibilities include reporting, reviewing and processing transactions, and performing other support operations functions as required. Job expectations include ensuring quality service and effective and efficient operations support for the assigned area's internal business partners, external customers, or clients.
The Loan Operations team is responsible for performing a variety of operational and administrative tasks related to the processing, servicing and maintenance of loan accounts held by our corporate clients. The role supports both Global Banking and Global Markets businesses by ensuring timely execution of loan documentation, funding and servicing in accordance with the Bank's policies and regulatory requirements.
**Responsibilities** :
+ Contributes to overall success of an operations team as an individual contributor
+ Handles operational activities and queries for either single or multiple Lines of Business across the enterprise
+ Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners
+ Challenges the status quo and promotes positive change
+ Provides functional expertise knowledge to projects or initiatives relating to the business unit
+ Coordinate loan processing, disbursement and fundings in a timely manner
+ Maintain loan records including payments, renewals and fee collection
+ Assist in internal and external audits
+ Collaborate with Bankers, credit functions, treasury and other internal parties to resolve issues
**Skills** :
+ Data Collection and Entry
+ Active Listening
+ Adaptability
+ Attention to Detail
+ Reporting
+ Account Management
+ Collaboration
+ Customer Service Management
+ Proficiency in loan applications (Loan IQ)
+ Strong communication skills
+ 2+ years of experience in loan operations, loan servicing of related financial services
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Sydney, Australia
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for working in a process concerning operational exceptions for both domestic and international consumers, commercial and wholesale bank businesses, or services functions as an individual contributor. Key responsibilities include reporting, reviewing and processing transactions, and performing other support operations functions as required. Job expectations include ensuring quality service and effective and efficient operations support for the assigned area's internal business partners, external customers, or clients.
The Loan Operations team is responsible for performing a variety of operational and administrative tasks related to the processing, servicing and maintenance of loan accounts held by our corporate clients. The role supports both Global Banking and Global Markets businesses by ensuring timely execution of loan documentation, funding and servicing in accordance with the Bank's policies and regulatory requirements.
**Responsibilities** :
+ Contributes to overall success of an operations team as an individual contributor
+ Handles operational activities and queries for either single or multiple Lines of Business across the enterprise
+ Adheres to deadlines set internally within the business unit or those in agreed Service Level Agreements with internal or external business partners
+ Challenges the status quo and promotes positive change
+ Provides functional expertise knowledge to projects or initiatives relating to the business unit
+ Coordinate loan processing, disbursement and fundings in a timely manner
+ Maintain loan records including payments, renewals and fee collection
+ Assist in internal and external audits
+ Collaborate with Bankers, credit functions, treasury and other internal parties to resolve issues
**Skills** :
+ Data Collection and Entry
+ Active Listening
+ Adaptability
+ Attention to Detail
+ Reporting
+ Account Management
+ Collaboration
+ Customer Service Management
+ Proficiency in loan applications (Loan IQ)
+ Strong communication skills
+ 2+ years of experience in loan operations, loan servicing of related financial services
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
This advertiser has chosen not to accept applicants from your region.
0
Transformation Director, Financial Services
Microsoft Corporation
Posted 2 days ago
Job Viewed
Job Description
We are seeking a highly skilled and experienced Transformation Director to join our team. The ideal candidate will drive strategic discussions with executive stakeholders and key decision makers for high-value customers to identify, qualify, prioritize, and accelerate sales opportunities. This role involves directing strategic partnerships, leveraging whitespace analysis, and utilizing subject matter expertise to identify and capitalize on business opportunities to bridge market gaps within the assigned market domain. The Transformation Director will utilize AI-driven market intelligence tools to assess trends and insights.
**Responsibilities**
+ Provide guidance across teams on solution areas and broader market trends to craft cutting-edge sales strategies that anticipate and meet complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs.
+ Drive partnerships with others cross-organizationally and strategically direct and oversee the creation of cutting-edge solutions that drive AI- and cloud-driven transformations, ensuring alignment with regional and global initiatives.
+ Drive sales pipeline reviews with internal executive stakeholders to ensure forecasting accuracy and meeting of sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision.
+ Direct and implement sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan.
+ Communicate effectively with both internal and external business stakeholders, ensuring that mutual objectives and priorities are clearly presented and understood.
+ Manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
+ Create and deliver formal presentations to others, sharing information on a range of topics in a clear, concise, engaging, and convincing manner.
+ Adapt communications around different technologies, products, and services to the audience's level of understanding.
+ Cultivate strategic partnerships and maintain strong business relationships and partnerships, while nurturing executive relationships to establish credibility as an active listener and trusted advisor.
+ Maximize business objectives by leveraging a deep understanding of businesses and their needs, and opportunities across market, industry, and competition.
+ Manage and optimize sales accounts through strategic decision-making, deep understanding of sales cycle timeframes, and leveraging advanced tools, programs, and insights to drive KPIs and enhance operational efficiencies.
+ Sell solutions by demonstrating value, persuasively negotiating mutually beneficial agreements, and consulting with stakeholders to challenge conventional thinking.
+ Analyze business needs and market dynamics, gather and analyze relevant customer, partner, and competitor insights and trends, and manage and inform change processes for current and future customers to advance and optimize sales pipelines.
**Qualifications**
**Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
+ Preferred: Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 12+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 15+ years experience in technology-related sales or account management OR equivalent experience.
+ 10+ years services sales or account management experience.
+ Strong financial services background.
+ Must speak fluent Japanese.
**Skills:**
+ Conflict Resolution
+ English Language Proficiency
+ Oral Communication
+ Presentations
+ Technical Communication
+ Written Communication
+ Cultivating Strategic Partnerships
+ Maximizing Business Opportunities
+ Optimizing Account Operations
+ Selling Solutions
+ Strategically Managing Sales Pipelines
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
+ Provide guidance across teams on solution areas and broader market trends to craft cutting-edge sales strategies that anticipate and meet complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs.
+ Drive partnerships with others cross-organizationally and strategically direct and oversee the creation of cutting-edge solutions that drive AI- and cloud-driven transformations, ensuring alignment with regional and global initiatives.
+ Drive sales pipeline reviews with internal executive stakeholders to ensure forecasting accuracy and meeting of sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision.
+ Direct and implement sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan.
+ Communicate effectively with both internal and external business stakeholders, ensuring that mutual objectives and priorities are clearly presented and understood.
+ Manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
+ Create and deliver formal presentations to others, sharing information on a range of topics in a clear, concise, engaging, and convincing manner.
+ Adapt communications around different technologies, products, and services to the audience's level of understanding.
+ Cultivate strategic partnerships and maintain strong business relationships and partnerships, while nurturing executive relationships to establish credibility as an active listener and trusted advisor.
+ Maximize business objectives by leveraging a deep understanding of businesses and their needs, and opportunities across market, industry, and competition.
+ Manage and optimize sales accounts through strategic decision-making, deep understanding of sales cycle timeframes, and leveraging advanced tools, programs, and insights to drive KPIs and enhance operational efficiencies.
+ Sell solutions by demonstrating value, persuasively negotiating mutually beneficial agreements, and consulting with stakeholders to challenge conventional thinking.
+ Analyze business needs and market dynamics, gather and analyze relevant customer, partner, and competitor insights and trends, and manage and inform change processes for current and future customers to advance and optimize sales pipelines.
**Qualifications**
**Qualifications:**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
+ Preferred: Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 12+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 15+ years experience in technology-related sales or account management OR equivalent experience.
+ 10+ years services sales or account management experience.
+ Strong financial services background.
+ Must speak fluent Japanese.
**Skills:**
+ Conflict Resolution
+ English Language Proficiency
+ Oral Communication
+ Presentations
+ Technical Communication
+ Written Communication
+ Cultivating Strategic Partnerships
+ Maximizing Business Opportunities
+ Optimizing Account Operations
+ Selling Solutions
+ Strategically Managing Sales Pipelines
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
1
Regional Engineering Director, Financial Services
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
Industry teams enable our sales teams and partners to deliver relevant, high-quality solutions and services to empower our commercial and public sector customers to lead the digital transformation of our customers in the financial services industry.
We are seeking to add an experienced, motivated, and high performing individual to join us as our **Regional Engineering Director** to partner with the FSI team to have impact across our product engineering teams, our top FSI industry customers, account teams, marketing teams, communication teams, and our FSI subject matter experts. You would have an unique opportunity to articulate complex topics in a digestible manner to reduce anxiety, raise ambition and encourage boldness and "challenger-mindset" among technical CxOs.
**Responsibilities**
+ Engage key customers to drive the industry-relevant technology conversation at a senior level with support from engineering and industry leaders. Able to run technical workshops and deep discussions on various FSI sub-domains technology modules in terms of cloud technology/ services as well as engage in solution architecture design and migration/ modernization conversations.
+ Expected to be familiar with FSI core systems (transactions and analytical etc), including limitations, dependencies, vulnerabilities and security as well as conversant in equivalent cloud native architectures and the various migration pathways.
+ Run a rhythm with key members of the FSI Team to gather information on customers' business challenges, the key Industry Priority Scenarios getting traction, and engineering gaps that need to be fed into our product engineering team, so that our platforms are richer for our customers and partners
+ In partnership with the FSI Partner Strategy Lead and the FSI Solutions Lead, work with key partners to better understand their business and technical challenges in using our platform to deliver services and to develop new industry capabilities
+ Coordinate and manage to closure all customer/partner escalations directed towards the CVP and CTO that have product engineering implications needing work with engineering teams
+ Support and coach account teams on customer and partner visits to the Microsoft Executive Briefing Center where the FSI team are involved
This role requires someone who is highly motivated combining a prior sales or similar background with exceptional strategic thinking, superior executive communication skills, project management, and excellent team member skills (down, across, and up.)
**Qualifications**
+ Strong technology leader with experience of building, supporting, and delivering technology solutions within the Financial Services industry
+ Deep experience in sales to top-tier banks and financial institutions, demonstrating a strong understanding of sales lifecycle and customer interactions
+ Executive maturity and experience working with senior leaders
+ Exceptional messaging and communication skills
+ Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders
+ Thrive in a fast-paced, ambiguous environment and able to adapt plans and approach in
+ real-time
+ Confidence under pressure especially within tight timelines
+ Skilled at prioritization, creating order and marshalling resources towards achieving a common goal
+ A growth mindset of continuous learning rather than knowing
+ We would value - but do not expect - understanding of Microsoft's commercial business solutions, including customers and partner ecosystem
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
We are seeking to add an experienced, motivated, and high performing individual to join us as our **Regional Engineering Director** to partner with the FSI team to have impact across our product engineering teams, our top FSI industry customers, account teams, marketing teams, communication teams, and our FSI subject matter experts. You would have an unique opportunity to articulate complex topics in a digestible manner to reduce anxiety, raise ambition and encourage boldness and "challenger-mindset" among technical CxOs.
**Responsibilities**
+ Engage key customers to drive the industry-relevant technology conversation at a senior level with support from engineering and industry leaders. Able to run technical workshops and deep discussions on various FSI sub-domains technology modules in terms of cloud technology/ services as well as engage in solution architecture design and migration/ modernization conversations.
+ Expected to be familiar with FSI core systems (transactions and analytical etc), including limitations, dependencies, vulnerabilities and security as well as conversant in equivalent cloud native architectures and the various migration pathways.
+ Run a rhythm with key members of the FSI Team to gather information on customers' business challenges, the key Industry Priority Scenarios getting traction, and engineering gaps that need to be fed into our product engineering team, so that our platforms are richer for our customers and partners
+ In partnership with the FSI Partner Strategy Lead and the FSI Solutions Lead, work with key partners to better understand their business and technical challenges in using our platform to deliver services and to develop new industry capabilities
+ Coordinate and manage to closure all customer/partner escalations directed towards the CVP and CTO that have product engineering implications needing work with engineering teams
+ Support and coach account teams on customer and partner visits to the Microsoft Executive Briefing Center where the FSI team are involved
This role requires someone who is highly motivated combining a prior sales or similar background with exceptional strategic thinking, superior executive communication skills, project management, and excellent team member skills (down, across, and up.)
**Qualifications**
+ Strong technology leader with experience of building, supporting, and delivering technology solutions within the Financial Services industry
+ Deep experience in sales to top-tier banks and financial institutions, demonstrating a strong understanding of sales lifecycle and customer interactions
+ Executive maturity and experience working with senior leaders
+ Exceptional messaging and communication skills
+ Strong cross-group collaboration skills and ability to drive coordination across all levels and stakeholders
+ Thrive in a fast-paced, ambiguous environment and able to adapt plans and approach in
+ real-time
+ Confidence under pressure especially within tight timelines
+ Skilled at prioritization, creating order and marshalling resources towards achieving a common goal
+ A growth mindset of continuous learning rather than knowing
+ We would value - but do not expect - understanding of Microsoft's commercial business solutions, including customers and partner ecosystem
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
2
Strategic Sales and Partnerships Leader, Financial Services
Microsoft Corporation
Posted 10 days ago
Job Viewed
Job Description
Drives strategic discussions with executive stakeholders and key decision makers for high-value customers to identify, qualify, prioritize, and accelerate sales opportunities. Directs strategic partnerships for leveraging whitespace analysis and utilizes subject matter expertise to identify and capitalize on business opportunities to bridge market gaps within the assigned market domain, utilizing AI-driven market intelligence tools to assess trends and insights. Provides guidance across teams on solution areas and broader market trends to craft cutting-edge sales strategies that anticipate and meet complex customer priorities and outcomes, incorporating AI-driven predictive analytics to forecast future market needs. Drives partnerships with others cross-organizationally and strategically directs and oversees the creation of cutting-edge solutions that drive AI- and cloud-driven transformations, ensuring alignment with regional and global initiatives, emphasizing the integration of cutting-edge AI technologies and cloud services. Drives sales pipeline reviews with internal executive stakeholders to ensure forecasting accuracy and meeting of sales targets, ensuring the use of AI-powered analytics and forecasting tools to enhance precision. Directs and implements sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.
**Responsibilities**
**Required Upon Hire and Critical/Important**
**Communicating with Impact:**
+ Effectively communicating the value of solutions to both internal and external business stakeholders, ensuring that mutual objectives and priorities are clearly presented and understood, thereby driving successful outcomes in sales engagements
**Conflict Resolution:**
+ The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
**English Language Proficiency:**
+ The ability to speak and understand English when giving instructions and directions, and when talking with colleagues, managers, and others for work matters.
**Oral Communication:**
+ The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.
**Presentations:**
+ The ability to create and deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audienceÂ's attention; developing effective presentation materials (e.g., handouts, visual aids); and handling questions or argumentative positions from the audience.
**Technical Communication:**
+ The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
**Written Communication:**
+ The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include memos, emails, proposals, reports, and professional or general correspondence.
**Strong Financial services background:**
+ Requires strong financial services expertise to interpret industry regulations, understand market trends, identify customer needs, and communicate complex financial solutions effectively to clients and stakeholders.
**Cultivating Strategic Partnerships:**
+ Orchestrating and maintaining strong business relationships and partnerships, while nurturing executive relationships to establish credibility as an active listener and trusted advisor. Managing relationships and projecting executive presence to cultivate effective collaborative partnerships with customers, partners, and stakeholders, driving business growth.
**Selling Solutions:**
+ Selling solutions by demonstrating value, persuasively negotiating mutually beneficial agreements, and consulting with stakeholders to challenge conventional thinking. Creatively navigating the sales process and using storytelling to envision transformation with the customer, effectively connecting anecdotes, data insights, and technical value to maximize and accelerate customer business impact.
**Customer Engagement:**
+ Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices.
+ Directs strategy development for driving and closing strategic, high-value opportunities. Leads partnerships across organizations (e.g., Account Team Unit (ATU), CSU, ISD, GPS) to ensure deal orchestration and seamless handoffs throughout the deal lifecycle.
+ Establishes best practices to gain customer trust, secure deals, and proactively mitigate risks to enhance sales activities across the territory.
+ Directs and implements sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.
+ Champions partner team interaction, expertly navigates resources and fosters lasting relationships that activate co-selling strategies that drive partner attach to each opportunity through every stage in the sales lifecycle.
+ Champions partner organization connections (i.e. GPS) that foster enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.
**Sales Strategy:**
+ Oversees strategic partnerships and directs innovative AI and cloud solutions to align with regional and global priorities. Develops strategies that position Microsoft as a market leader, builds strong customer relationships, and acts as a trusted advisor to advance digital transformation.
+ Leverages subject matter expertise and AI-driven market intelligence tools to identify new business opportunities and close market gaps. Synthesizes market trends to guide strategy and champions proactive market analysis.
+ Advises teams on solutions and market trends to create future-oriented sales strategies using predictive analytics. Leads cross-functional teams to deliver innovative, customer-focused solutions and bridge identified market gaps.
+ Drives executive-level discussions to prioritize and accelerate key sales opportunities, fosters internal and external partnerships to enhance customer success, aligns AI transformation visions with business goals, and mentors others on integrating security principles for trust and compliance.
**Relationship Management:**
+ Collaborates with Account Executives to manage and strengthen customer relationships through regular engagement and feedback sessions. Utilises insights from the consulting team to monitor project status, address issues proactively, and implement recovery plans to enhance customer satisfaction. Facilitates connections between CXO-level customers and Microsoft executives to build strong partnerships and encourage direct feedback.
+ Works closely with core account, software, and customer success teams to coordinate efforts and foster productive relationships across Microsoft partner groups. Shares customer insights to drive deeper engagement and supports Microsoft's account and solution teams in delivering value.
**Deep Proactive Engagement:**
+ Facilitates strategic internal and external conversations to align solutions with customer needs, collaborating across teams and serving as a trusted business partner and advisor.
+ Builds deep relationships with strategic customers, understanding their priorities to structure complex deals that deliver value for both customers and Microsoft.
+ Represents customer needs in proposals, manages procurement and legal aspects, resolves issues, and shares industry knowledge to influence business practices.
+ Identifies and acts on strategic opportunities using data and knowledge of Microsoft and customer strategies, driving deal growth and upsells while ensuring profitability and simplifying renewals.
+ Handles objections, negotiates complex contracts, and leads deal design and documentation across stakeholders.
+ Applies industry knowledge and competitive analysis to shape solutions, leverages investment options, and aligns negotiations with customer outcomes, demonstrating advanced understanding of market needs and Microsoft's competitive advantage.
**Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
+ Must Speak fluent Japanese.
**Additional or preferred qualifications**
+ Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 12+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 15+ years experience in technology-related sales or account management OR equivalent experience.
+ 10+ years services sales or account management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
**Required Upon Hire and Critical/Important**
**Communicating with Impact:**
+ Effectively communicating the value of solutions to both internal and external business stakeholders, ensuring that mutual objectives and priorities are clearly presented and understood, thereby driving successful outcomes in sales engagements
**Conflict Resolution:**
+ The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.
**English Language Proficiency:**
+ The ability to speak and understand English when giving instructions and directions, and when talking with colleagues, managers, and others for work matters.
**Oral Communication:**
+ The ability to make a verbal message understood and to receive/understand messages during in-person or remote (e.g., telephone) interactions.
**Presentations:**
+ The ability to create and deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audienceÂ's attention; developing effective presentation materials (e.g., handouts, visual aids); and handling questions or argumentative positions from the audience.
**Technical Communication:**
+ The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
**Written Communication:**
+ The ability to prepare clear, accurate, and understandable written text, and follow the basic rules of spelling, grammar, and punctuation. This may include memos, emails, proposals, reports, and professional or general correspondence.
**Strong Financial services background:**
+ Requires strong financial services expertise to interpret industry regulations, understand market trends, identify customer needs, and communicate complex financial solutions effectively to clients and stakeholders.
**Cultivating Strategic Partnerships:**
+ Orchestrating and maintaining strong business relationships and partnerships, while nurturing executive relationships to establish credibility as an active listener and trusted advisor. Managing relationships and projecting executive presence to cultivate effective collaborative partnerships with customers, partners, and stakeholders, driving business growth.
**Selling Solutions:**
+ Selling solutions by demonstrating value, persuasively negotiating mutually beneficial agreements, and consulting with stakeholders to challenge conventional thinking. Creatively navigating the sales process and using storytelling to envision transformation with the customer, effectively connecting anecdotes, data insights, and technical value to maximize and accelerate customer business impact.
**Customer Engagement:**
+ Assesses and qualifies sales opportunities following sales frameworks and guidelines, ensuring alignment with AI-enhanced sales methodologies and best practices.
+ Directs strategy development for driving and closing strategic, high-value opportunities. Leads partnerships across organizations (e.g., Account Team Unit (ATU), CSU, ISD, GPS) to ensure deal orchestration and seamless handoffs throughout the deal lifecycle.
+ Establishes best practices to gain customer trust, secure deals, and proactively mitigate risks to enhance sales activities across the territory.
+ Directs and implements sales strategy tailored to each customer's security priorities, showcasing our dedication to secure, AI-powered transformation and addressing their specific needs within the customer success plan, fostering long-term partnerships through AI-driven insights.
+ Champions partner team interaction, expertly navigates resources and fosters lasting relationships that activate co-selling strategies that drive partner attach to each opportunity through every stage in the sales lifecycle.
+ Champions partner organization connections (i.e. GPS) that foster enduring relationships, shared gains, partner health and alignment with execution plans to accelerate customer value realization at scale.
**Sales Strategy:**
+ Oversees strategic partnerships and directs innovative AI and cloud solutions to align with regional and global priorities. Develops strategies that position Microsoft as a market leader, builds strong customer relationships, and acts as a trusted advisor to advance digital transformation.
+ Leverages subject matter expertise and AI-driven market intelligence tools to identify new business opportunities and close market gaps. Synthesizes market trends to guide strategy and champions proactive market analysis.
+ Advises teams on solutions and market trends to create future-oriented sales strategies using predictive analytics. Leads cross-functional teams to deliver innovative, customer-focused solutions and bridge identified market gaps.
+ Drives executive-level discussions to prioritize and accelerate key sales opportunities, fosters internal and external partnerships to enhance customer success, aligns AI transformation visions with business goals, and mentors others on integrating security principles for trust and compliance.
**Relationship Management:**
+ Collaborates with Account Executives to manage and strengthen customer relationships through regular engagement and feedback sessions. Utilises insights from the consulting team to monitor project status, address issues proactively, and implement recovery plans to enhance customer satisfaction. Facilitates connections between CXO-level customers and Microsoft executives to build strong partnerships and encourage direct feedback.
+ Works closely with core account, software, and customer success teams to coordinate efforts and foster productive relationships across Microsoft partner groups. Shares customer insights to drive deeper engagement and supports Microsoft's account and solution teams in delivering value.
**Deep Proactive Engagement:**
+ Facilitates strategic internal and external conversations to align solutions with customer needs, collaborating across teams and serving as a trusted business partner and advisor.
+ Builds deep relationships with strategic customers, understanding their priorities to structure complex deals that deliver value for both customers and Microsoft.
+ Represents customer needs in proposals, manages procurement and legal aspects, resolves issues, and shares industry knowledge to influence business practices.
+ Identifies and acts on strategic opportunities using data and knowledge of Microsoft and customer strategies, driving deal growth and upsells while ensuring profitability and simplifying renewals.
+ Handles objections, negotiates complex contracts, and leads deal design and documentation across stakeholders.
+ Applies industry knowledge and competitive analysis to shape solutions, leverages investment options, and aligns negotiations with customer outcomes, demonstrating advanced understanding of market needs and Microsoft's competitive advantage.
**Qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
+ Must Speak fluent Japanese.
**Additional or preferred qualifications**
+ Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 12+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 15+ years experience in technology-related sales or account management OR equivalent experience.
+ 10+ years services sales or account management experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
3
Client Executive, Financial Services - World Wide Technology (Australia)
Sydney, New South Wales
World Wide Technology
Posted 10 days ago
Job Viewed
Job Description
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organisations. Through its Advanced Technology Centre, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualise, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognised 13 years in a row by _Fortune_ and _Great Place to Work®_ for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
We are looking for a Client Executive to join our Australia team.
What will you be doing?
The Client Executive's role is to develop and lead WWT's relationship with one or more strategic enterprise customers.
This role will involve establishing relationships at senior levels within your customer(s). You will be responsible for effectively selling WWT's advanced suite of solutions, services and capabilities across all levels of the customer, supported by an extended team of highly skilled individuals. You will also focus on driving the Strategic Account Planning and Execution. The role may require both domestic and international travel.
Responsibilities:
+ Lead the mission for WWT as an Executive Level sales professional for one or more strategic customers, by providing leadership to a team of sales professionals.
+ Drive sales achievement through a customer-centric approach to your business.
+ Provide accurate forecasting and execution on calculated areas within your account; assist team members with deal qualification and strategy to promote sales.
+ Expert-level strategic account planning, plan execution and competitive market positioning of WWT to ensure alignment of current and future business opportunities.
+ Work with various WWT team members, Technical Leadership and Directors on business solutions which will both enhance WWT's role with our customer as well as drive profitability.
+ Engage our company "Subject Matter Experts" to create integrated solutions that address customers' complex problems.
+ Ability to drive high-level to expert-level strategy meetings with complex and advanced designs.
Qualifications:
+ 7-12+ years' sales experience in a relevant industry and 7-10+ years of experience managing/leading a book of significant business.
+ Candidates must have a successful track record in sales.
+ Proven large account management with multiple business streams, cross-functional team utilisation and developing innovative business solutions solving complex business challenges for a customer. Proven P&L management experience is a plus.
+ Executive-level customer experience and current relationships are essential for success.
+ Experience with consultative services sales approach and/or disruptive technology is highly desired.
+ Understanding the diverse selling motions of Australian enterprise; including contracts and programmes and an ability to creatively identify traditional and non-traditional paths to market.
+ Outstanding communication and financial skills required.
+ Leadership experience a plus.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-BL1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organisations. Through its Advanced Technology Centre, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualise, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.
With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognised 13 years in a row by _Fortune_ and _Great Place to Work®_ for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
We are looking for a Client Executive to join our Australia team.
What will you be doing?
The Client Executive's role is to develop and lead WWT's relationship with one or more strategic enterprise customers.
This role will involve establishing relationships at senior levels within your customer(s). You will be responsible for effectively selling WWT's advanced suite of solutions, services and capabilities across all levels of the customer, supported by an extended team of highly skilled individuals. You will also focus on driving the Strategic Account Planning and Execution. The role may require both domestic and international travel.
Responsibilities:
+ Lead the mission for WWT as an Executive Level sales professional for one or more strategic customers, by providing leadership to a team of sales professionals.
+ Drive sales achievement through a customer-centric approach to your business.
+ Provide accurate forecasting and execution on calculated areas within your account; assist team members with deal qualification and strategy to promote sales.
+ Expert-level strategic account planning, plan execution and competitive market positioning of WWT to ensure alignment of current and future business opportunities.
+ Work with various WWT team members, Technical Leadership and Directors on business solutions which will both enhance WWT's role with our customer as well as drive profitability.
+ Engage our company "Subject Matter Experts" to create integrated solutions that address customers' complex problems.
+ Ability to drive high-level to expert-level strategy meetings with complex and advanced designs.
Qualifications:
+ 7-12+ years' sales experience in a relevant industry and 7-10+ years of experience managing/leading a book of significant business.
+ Candidates must have a successful track record in sales.
+ Proven large account management with multiple business streams, cross-functional team utilisation and developing innovative business solutions solving complex business challenges for a customer. Proven P&L management experience is a plus.
+ Executive-level customer experience and current relationships are essential for success.
+ Experience with consultative services sales approach and/or disruptive technology is highly desired.
+ Understanding the diverse selling motions of Australian enterprise; including contracts and programmes and an ability to creatively identify traditional and non-traditional paths to market.
+ Outstanding communication and financial skills required.
+ Leadership experience a plus.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
+ Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-BL1
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call and ask for Human Resources.
This advertiser has chosen not to accept applicants from your region.
4
Customer Service
Welshpool, Victoria
Wabtec Corporation
Posted 10 days ago
Job Viewed
Job Description
It's not just about your career or job title. It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
**What are we offering you?**
+ Permanent full-time position with competitive remuneration
+ Rewards & Recognition Program
+ Discounted health insurance with Medibank
+ Lifestyle discounts with Woolworths, Coles, Avis, Quest, Accor Hotels etc
+ Access to our Employee Assistance Program
**Who will you be working with?** You will be working liaising with the sales team, customers, the engineering and quality departments as well as the production team. You will be reporting to the Customer Service Manager.
**Where is the position located?** This is a Permanent Full-time position at Welshpool, WA
**What will your typical day look like?**
+ The Customer Service Officer is required to assist the sales team to identify heat exchangers, utilizing equipment makes and models, OEM part numbers, and dimensional sketches whilst liaising with engineering to confirm sizing and performance.
+ You will be responsible for calculating pricing and generating quotations for all heat exchangers, parts, and services.
+ Process all purchase orders and conduct in house sales.
+ A large part of the role is to manage customer queries and complaints.
+ Customer Service is required to price and quote all parts utilizing software and stock control sheets.
+ Attends Lean and other meetings as required. Is required to collaborate with team members during meetings.
+ To observe safe work practices and follow safety procedures.
+ To implement process improvement projects and system audits within agreed time frames.
**What do we want to know about you?**
+ Sales experience, the in Industrial sector
+ Strong stakeholder experience; Liaising with customers, processing orders is a large part of our workload.
+ Sound mechanical knowledge/aptitude
+ Knowledge of the imperial measurement system
+ Intermediate computer skills
+ High attention to detail with the ability to cope well under pressure.
+ The ability to work unsupervised.
+ Good verbal and written communication skills.
+ Able to work in a multicultural team environment.
+ Commitment to safety in the workplace.
+ Able to pass a random drug & alcohol, fitness for work assessment.
"We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant"
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
This advertiser has chosen not to accept applicants from your region.
5
customer service associate
Remote
$180 - $300 per hour
Commonwealth Bank of Australia (CBA)
Posted 9 days ago
Job Viewed
Job Description
Job Description – Customer Service Associate
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Customer Service Associate . In this role, you will be the first point of contact for customers, helping to answer their questions, resolve issues, and ensure a positive experience.
This is a great opportunity for someone who enjoys helping others, is a strong communicator, and wants to grow their career in a supportive team environment.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat
- Provide accurate information about products or services
- Handle customer complaints with patience and professionalism
- Process orders, forms, and requests efficiently
- Follow up to ensure customer satisfaction
- Work closely with other departments to resolve customer concerns
What We Are Looking For:
- Strong communication and listening skills
- A positive attitude and willingness to help others
- Basic computer skills and ability to learn new systems quickly
- Ability to multitask and stay calm under pressure
- Previous experience in customer service is a bonus but not required
Why Join Us:
- Supportive and friendly team
- Training provided for the right candidate
- Opportunity for career growth
- Flexible working options (remote or office-based depending on location)
If you enjoy solving problems, talking to people, and want to be part of a growing company, we encourage you to apply today.
Company Details
Commonwealth Bank of Australia (CBA) is one of Australia’s leading providers of integrated financial services, including retail, business and institutional banking, funds management, superannuation, insurance, investment, and sharebroking products. With a strong heritage dating back to 1911, CBA is committed to building a brighter future for all Australians. We serve over 15 million customers and operate one of the largest branch and ATM networks in the country. Through innovation and technology, we’re shaping the future of banking by delivering simple, secure, and responsive experiences. At the heart of everything we do are our people. We foster a diverse, inclusive, and high-performing culture where everyone can thrive. Whether you're just starting your career or looking to take the next step, CBA offers unmatched opportunities for growth, learning, and making a meaningful impact.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service Representative
2000 Sydney
$45 - $60 per hour
HSBC Holdings plc
Posted 9 days ago
Job Viewed
Job Description
Customer Service Assistant – Role Description
A Customer Service Assistant plays a vital role in supporting the daily operations of a business by providing excellent service to customers and ensuring their needs are met efficiently and professionally. This role involves interacting with customers through various channels, including in-person, phone, and email, while handling inquiries, complaints, and requests with a positive and solution-focused attitude.
As a Customer Service Assistant, you will help plan and organize customer interactions, take the lead in resolving common issues, and manage tasks effectively to ensure a smooth customer experience. The role requires strong communication skills, a proactive mindset, and the ability to stay calm under pressure. You will be responsible for maintaining accurate records, following up on customer concerns, and working closely with team members and supervisors to improve service quality.
Although no prior experience is necessary, full training will be provided to help you develop the skills and confidence needed for success. This position is ideal for individuals who are eager to learn and grow within a team environment and who enjoy helping others.
Requirements
- No previous experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- Willingness to learn and grow in a team environment
This is a great opportunity for someone looking to build a career in customer service and gain valuable experience in a supportive and fast-paced setting. Your contributions will make a real impact on customer satisfaction and the overall success of the team.
Company Details
HSBC Holdings plc is one of the world’s largest banking and financial services organizations, serving more than 40 million customers across 60+ countries and territories. Headquartered in London at 8 Canada Square, HSBC operates through global businesses including Wealth and Personal Banking, Commercial Banking, and Global Banking & Markets. Founded in 1865, HSBC has a strong heritage and a solid reputation for financial stability, innovation, and customer focus. The company is committed to helping individuals, businesses, and institutions thrive by offering a wide range of services, from everyday banking to complex international finance solutions. HSBC is also leading the way in sustainable finance, digital banking transformation, and inclusion across its global workforce. With a presence in key markets worldwide, HSBC is uniquely positioned to connect customers to global opportunities while maintaining strong local knowledge and expertise.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Representative
Remote
$3100 - $4700 per month
Kelly Services Australia Pty Ltd
Posted 10 days ago
Job Viewed
Job Description
Job Sector:
Customer Service / Charity & Voluntary
Main Job Description:Join Our Team as a Customer Service Assistant!
Are you passionate about helping people and delivering exceptional service? We’re looking for a dedicated Customer Service Assistant to join our friendly and supportive team in Australia.
In this role, you’ll be the first point of contact for clients and donors, ensuring every interaction is positive, professional, and meaningful. You’ll assist with inquiries, provide accurate information, and help maintain smooth daily operations within our organization.
Key Responsibilities:
- Respond promptly to customer and donor inquiries via phone, email, or chat.
- Provide accurate information about our services and initiatives.
- Handle client feedback with professionalism and empathy.
- Support administrative and coordination tasks as required.
- Work collaboratively with team members to ensure excellent service delivery.
Requirements:
- Strong communication and interpersonal skills.
- Excellent attention to detail and problem-solving abilities.
- Ability to multitask and priorities effectively in a fast-paced environment.
- Basic computer literacy (Microsoft Office, CRM systems).
- Previous experience in customer service, sales, or administration is an advantage.
What We Offer:
Supportive and inclusive team environment.
Flexible work options (remote or hybrid available).
Opportunities for growth and professional development.
Meaningful work that contributes to a positive social impact.
If you’re enthusiastic, motivated, and eager to make a difference — we’d love to hear from you!
Company Details
Kelly Services Australia Pty Ltd is a leading workforce solutions provider with a strong presence across Australia. We specialize in connecting skilled professionals with top employers in a wide range of industries, including business support, IT, engineering, science, education, and industrial sectors. As a trusted staffing and recruitment agency, we offer tailored hiring solutions, contract and temporary staffing, permanent placement, and talent advisory services. With decades of experience and a global reach, Kelly Services is committed to helping businesses grow by finding the right talent and empowering job seekers to build meaningful careers. We pride ourselves on our values of integrity, innovation, and partnership, and are passionate about delivering exceptional service to both clients and candidates.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service Representative
3000 Melbourne
$2500 - $3500 per month
Freelancer
Posted 12 days ago
Job Viewed
Job Description
Job Title: Customer Service & Helpdesk Representative
Job Overview:
We are looking for a motivated and enthusiastic individual to join our dynamic team as a Customer Service & Helpdesk Representative. In this role, you will be the first point of contact for our customers, helping to provide top-notch service, resolve inquiries efficiently, and ensure a seamless customer experience. If you are a problem-solver who enjoys helping people, we would love to hear from you.
Key Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
- Provide accurate information regarding products, services, orders, and policies
- Troubleshoot customer issues and provide practical solutions
- Escalate complex issues to the relevant department when necessary
- Maintain detailed and accurate records of customer interactions
- Follow up on customer interactions to ensure satisfaction
- Meet or exceed individual and team performance targets
- Continuously improve service quality by identifying customer needs and suggesting improvements
- Stay updated on product knowledge and system changes through regular training
Key Skills and Qualities:
- Strong communication skills, both verbal and written
- Excellent problem-solving and critical thinking abilities
- Patience and empathy when dealing with customer concerns
- Ability to multitask and prioritize in a fast-paced environment
- Strong attention to detail and accuracy
- Positive attitude and a team-player mindset
- Willingness to learn and adapt to new technologies
Preferred Experience and Education:
- Previous experience in customer service, helpdesk support, or a related field is preferred
- Basic computer literacy and familiarity with CRM or helpdesk software
- High school diploma or equivalent (a degree is a plus)
- Multilingual skills are an advantage but not required
Why Join Us?
- Be part of a supportive, friendly, and inclusive work environment
- Ongoing training and development opportunities
- Clear path for growth and career advancement
- Competitive salary and performance-based incentives
- Make a real difference in the customer journey
If you are passionate about delivering exceptional service and want to grow within a company that values your contributions, apply now and take the first step towards an exciting new career!
Company Details
Freelancer.com is one of the world's largest freelancing and crowdsourcing platforms, connecting businesses and individuals with freelancers from around the world. We provide a wide range of services, including web development, graphic design, writing, marketing, and more. Our mission is to make it easy for businesses to find skilled talent while giving freelancers the flexibility to work on projects they are passionate about. With millions of users across the globe, we’re proud to empower a diverse community of professionals to collaborate and achieve success. Join us and become part of a global team working remotely to create innovative solutions and drive business growth.
This advertiser has chosen not to accept applicants from your region.
9