5 Business Process jobs in Australia

Title:
Business Operations Manager
Who We Are
KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space, and cyberspace for the Department of Defense, Intelligence Community, NASA, and other federal agencies. KBR's areas of expertise include engineering, logistics, operations, science, program management, mission IT, and cybersecurity.
This role is with KBR's Government Solutions U.S. division. This project will provide the Customer's Headquarters facilities and outlying buildings with services necessary to ensure optimal performance and utilization of the facility infrastructure, including, but not limited to, Operation & Maintenance (O&M), recapitalization, renovations, design, construction, records management, repairs to correct identified deficiencies or adverse impacts to operational capabilities, and improvements leveraging innovative and technological solutions.
Who You Are
KBR seeks a seasoned Business Operations Manager who, with broad autonomy, will lead the administrative and operational facets of one or more government services projects within the framework set by the Program Manager, customer needs, and contractual obligations. This role demands a professional who has honed their skills over at least a decade, with a minimum of five years in a management capacity, adept at navigating the complexities of project oversight and skilled at driving interdepartmental coordination to surpass review and approval benchmarks.
What You'll Do
As a Business Operations Manager, you will:
+ Ensuring the seamless 24x7 functioning of mission-critical environments, recognizing the paramount need for continuous infrastructure availability
+ Institute organizational structure, define departmental responsibilities, and form positive working relationships between internal functional areas improving communication and overall project management for the program.
+ Coordinate and streamline operational process, procedure and reporting across multiple sites
+ Support the Program Manager in reviewing business systems administration, resources, procedures and methods to improve operational effectiveness, utility and efficiency
+ Sustaining and enhancing client relationships through consistent communication, providing updates on KBR's initiatives, suggesting enhancements, responding to evolving requirements, fostering collaborative dynamics, and soliciting client feedback to gauge KBR's performance
+ Provide and lead an appropriately skilled workforce to carry out the functions of the SOW
+ Responsible for: Ensuring community of support during Contractor personnel change; Interfacing Contractor Officer (CO), COTR, and GPOC; Delivery of all site specific contract requirements
+ Coordinate, supervise, and plan the total work effort associated with renovations and capital improvement work
+ Establish procedures, develop, and implement programs for Mission critical and increase efficiencies
+ Act as the central point of contact for COTR or GPOC for facilities related work
+ Responsible for notifying GPOC on facilities significant events; Ability to compile summaries of events, critical actions accomplished, plans for completion or remediation and brief to site management in various forums
+ Responsible for the management of Work Orders to include resource management and interfacing with customer representatives
+ Adhering strictly to contractual terms to prevent revenue loss and maximize financial outcomes
+ Systematically managing risks by conducting regular evaluations and pinpointing substantial business risks for KBR, as delegated by the Program Manager or Deputy Program Manager
+ Anticipating future client needs and on contract growth opportunities by conducting thorough onsite assessments of client operations and proposing comprehensive project strategies
+ Utilizing analytical tools and methodologies to assess client organizations, secure engagements with considerable profitability potential, and guide the transformation of the client's current operations to their future state
+ Advocating for a culture that prioritizes Quality and Safety throughout all program aspects.
+ Instituting processes and protocols to accurately and promptly track and report data across all sites, ensuring compliance with contractual reporting requirements
+ Embracing new challenges with a propensity for inventive problem-solving and the enhancement or creation of procedures for optimized outcomes
This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space. The Business Operations Manager will be expected to travel between our facilities in Alice Springs and the local area. This position is expected to be onsite 100%.
Requirements
+ A degree in Finance, Business, or Accounting from an accredited university
+ Demonstrated experience working on programs utilizing foreign currency
+ Demonstrated analytical skills and programmatic planning for budgeting and contract management oversight
+ Demonstrated ability to meet short timelines
+ Possess an active TS/SCI U.S. Security Clearance with Counterintelligence polygraph or Host Nation PV clearance
+ A wealth of experience, with a minimum of 10 or more years experience in roles of increasing responsibility and complexity, preferably within a program managing 250+ personnel
+ A track record of establishing and maintaining practices that ensure maximum efficiency and effectiveness, supported by an analytical approach that leverages historical data to optimize equipment reliability and costs
+ Demonstrated expertise in strategic planning, organizing, directing, decisive problem-solving, and the ability to engage effectively with both staff and clients at all levels
+ Knowledge of process improvement models (e.g. LEAN/Six Sigma, ISO 9000)
+ Proficient knowledge and experience in the use of project management concepts to manage items including, but not limited to: project schedule, scope, cost, risk, and deliverables and related metrics
+ Experience planning and implementing large-scale facility and logistics projects
+ Knowledge of U.S. government exercise or crisis management communities and experience planning, coordinating and executing support to special events
+ Familiarity with 24/7/365 operational environment
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
**Job Description**
**The Role:**
The vision of Commercial Operations at Gilead is to drive operational excellence by delivering innovative capabilities that enable ANZ teams to achieve competitive advantage and unmatched customer experience. The primary role of the Business Operations & Customer Service Senior Associate is to support servicing external customers in our provision of medicines to ANZ/NZ wholesalers and our drugs donation program. This role also supports the Commercial Operations Senior director in managing team operations and key business deliverables eg. National Business Meeting, Gilead induction and key operational meetings. This role reports to the Senior Manager Trade Operations.
**How you will '** **_Create Possible'_** **:**
· Responsible for coordinating and managing customer order and invoice processes - order to cash
· Provides customer service support to external wholesalers and distributors in support of the customer ordering process
· Provides support for processes included in Supply chain management /Batch management / Recalls / Damaged stock / Quality
· Processing of invoicing for KITE
· Administration of programs that support our drugs donations
· Process champion for new systems or process enhancements, including UAT
· Work collaboratively with Global Trade operations and the ANZ Senior Manager of Trade Operations in the set up of new products in the supply chain
· Participates in the organization and co-ordination of the annual National Business conference with internal stakeholders and external vendor.
· Contract and vendor management
· Other Commercial Operations administrative tasks
**Knowledge, Experience and Skills** :
· Typically requires a BA degree in Business, Accounting, Finance, Supply chain management
· Minimum 3 years working experience in a similar role
· Excellent verbal, written, and interpersonal skills required
· Able to work collaboratively in a team structure are required
· Able to spend majority of time working independently using well-defined and established procedures with little guidance
· Must have the ability to multi-task in a deadline intensive environment
· Critical thinking and analysis skills are required
· Excellent customer service skills required
· Invoice/contract processing skills required, experienced in using accounting software, SAP preferred
· Solid presentation and data analysis skills using PowerPoint, Excel, etc.
· Adaptable to new systems and technologies
· Strong communication skills with an ability to efficiently and productively communicate both orally and in writing
· Demonstrated ability to provide support to senior managers and to establish effective working relationships with a diverse range of stakeholders
· Excellent task management skills-- planning, prioritization, objective setting, meeting management and plan execution is required
· Has the ability to provide pro-active involvement in conference planning, budgeting and project management
· Can demonstrate an interest in the commercial operation function
**Gilead Leadership Commitments**
You will be a role model of the Gilead Leadership Commitments, which are five principles that articulate clear expectations for behaviours and mindsets of all Gilead employees. The Leadership Commitments include **I Am Bold, I Care, I Listen, I Trust,** and **I Own** .
**Commitment To Diversity and Inclusion**
We want all our employees to embrace and leverage each other's talents and diverse perspectives, foster a sense of belonging, achieve their full career potential, and contribute to the team's success. This is demonstrated through our Bronze Status in the Australian Workplace Equality Index.
As an equal opportunity employer, Gilead Sciences is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, colour, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws.
As a company committed to reconciliation, we welcome and encourage applications from people of Aboriginal and Torres Strait Islander descent.
**For Current Gilead Employees and Contractors:**
Please apply via the Internal Career Opportunities portal in Workday.
Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked on the Fortune 500 and is consistently listed among the most admired companies in the world.
In Asia Pacific (APAC), Cognizant has strong presence in key growth markets like Australia, Singapore, India, Japan, China, Hong Kong, UAE, Saudi, etc. It has grown rapidly in these regions and is now poised for exponential growth. We are now growing our Sales execs with trail blazing track record of growth to fuel this growth story.
If you want to be part of this growth story, seize the moment and join us in ANZ!
More about our EIDPO practice-
The Enterprise Integration and Digital Process Orchestration (IPM) practice focuses on providing Enterprise Integration and Process Automation and Orchestration solutions to enterprises globally. It is one of the largest services practices in the industry, and a key pillar of our Enterprise Platform services. We are seeking an Enterprise Integration Service Line Specialist to grow our presence in select high growth focus accounts in APJ.
Summary of Role-
Service Line Specialists (SLSs) provide deep expertise in a Service Line Practice Area to support the Client Engagement Team to close new and expansion opportunities on accounts. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage with clients and partners with service line opportunities. SLSs are trusted advisors with a good mix of strategic and tactical management experience.
The Service Line Specialist for the practice will be responsible for expansion of our Enterprise Integration services footprint in the assigned focus accounts. The specialist will manage our sales pipeline, go-to -market offerings and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, technology CoEs and solution delivery teams.
Responsibilities:
+ Ability to craft service offerings and Provide Thought leadership in the Enterprise Integration, API, iPaaS and Cloud Native Integration domains.
+ Participate in determining overall integration topology, tools, and techniques to ensure a scalable, responsive and stable infrastructure as part of proposal responses and bid defence.
+ Manage Relationship with account and sales stakeholders.
+ Provides subject matter expertise to proposal development and overall solution.
+ Business Development
+ Identifies opportunities, makes proactive proposals to client in line with account strategy.
+ Lead pursuits to close new and expansion opportunities related to their sales specialisms, working closely with Client Leadership Team
+ Engage with the relevant internal Cognizant teams and service lines team for developing solutions.
+ Validate and review solutions and draft win themes.
+ Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environments.
Skills:
+ Extensive experience of having worked with at least one of the leading platforms in the segment such as IBM, Software AG, TIBCO, Boomi, APIGEE, Confluent, Kong or Cloud Integrations (Azure)
+ Good understanding of the market trends, key shifts, and opportunities in the Enterprise Integration domain.
+ Understanding of Architectures and Development processes
+ Experience supporting account teams and building collaborative relationships with external and internal partners.
+ Business acumen, communication, and drive for results
+ Ability to work collaboratively in a virtual and highly matrixed environment.
Cross functional IT experience including IT consulting, IT business systems analysis, business process re-engineering, development and implementation of large-scale systems, technical project management, sales/support, and customer relationships will be an added advantage.
Next steps:
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Lead our transformation. Shape** **what's** **next.**
At Stryker, we're on an IT journey - and this role is your opportunity to help shape the path forward. We're scaling up our enterprise systems, driving large implementation projects, and setting the foundations for future innovation including AI and machine learning.
As our **Senior Manager, Business Analysis** , you'll be a key business partner to stakeholders across the organisation, helping to connect business needs with system solutions and leading change at scale.
**What** **you'll** **do**
You'll play a lead role in driving transformation across global, cross-functional projects - not just gathering requirements, but actively shaping outcomes and influencing decisions. With a strong focus on business partnering, this role is about building relationships, simplifying complexity and taking people on the journey with you.
**Key responsibilities**
+ Act as a strategic business partner across functions and regions
+ Lead business analysis for large-scale, implementation-driven projects
+ Manage change across complex, matrixed environments
+ Simplify and communicate technical detail for a range of stakeholders
+ Drive engagement and alignment across multiple teams and timelines
+ Help shape Stryker's technology evolution - from ERP improvements to our future focus on AI and machine learning
**Minimum** **Requirements** **:**
+ Bachelor's degree
+ Minimum 10 years' experience in IT, with proven expertise in business analysis
+ Must have worked with any of the following JDE, Oracle or SAP
**You** **must** **also bring the** **following:**
+ Strong track record of business partnering, stakeholder engagement and influencing outcomes
+ Experience managing large, enterprise system implementations
+ Excellent conflict resolution, communication and change leadership skills
+ Experience in a global, matrixed organisation (preferred)
**Why Stryker, why now?**
You'll be joining Stryker at a pivotal point - where big ideas, bold investment and dedicated resources are aligning to drive real, meaningful change.
**What else** **you'll** **find at Stryker:**
+ A high-performing, people-first culture built on connection and collaboration
+ Significant investment in technology, innovation and R&D
+ A focus on growth and development, including global career pathways and stretch opportunities
+ Consistent recognition as a Best Place to Work
If you're a strong business partner with a passion for problem-solving, ready to drive change and make a real impact - we'd love to hear from you.
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.