16 Business Process Outsourcing Companies jobs in Australia
Business Process Analyst
Sydney, New South Wales
Cognizant
Posted 9 days ago
Job Viewed
Job Description
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
**Our Culture**
Your passion, integrity and experience are integral to Cognizant's success. You will join into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success. In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.
At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
**Position Summary**
The Robotic Process Automation (RPA) Business Process Analyst will excel in RPA (Power automate), presenting both consulting and development skillsets. They will work closely with business stakeholders through completing consulting led RPA process assessments, documenting business processes, communicating to development teams on requirements and having experience in agile RPA delivery. They will collaborate with a client to enable them to deliver and scale RPA solutions. They will play a critical role in the growth of the Cognizant team and its RPA capability across ANZ. One key part of the role will be to identify quality and prioritising opportunities to automate process, demonstrating to clients the achievement of benefits and suggesting process improvements as part of a continuous journey.
**Roles and Responsibilities**
+ RPA Tool understanding. (Uipath, Power Automate desktop, Blue Prism)
+ Collaborating with stakeholders to understand "as-is" process, issues, areas for improvement, leveraging system data to confirm conclusions where necessary.
+ Document business processes using Process Definition Documents (PDD), Standard Operating Procedures.
+ Responsible for documenting business process flow charts using BPMN principles.
+ Design clear and understandable "to=be" processes, replay them to the business and get sign off for them to be developed and implemented.
+ Work with change management teams to ensure the early adoption of new processes.
+ Working on Support and Maintenance activities
+ Experience managing daily stand ups, retrospectives leveraging agile methodologies (Scrum).
+ Project management: disciplined in managing project scope, timeline, and budget to meet deadlines.
+ Work within project schedule constraints, communicating any identified project risks and issues.
+ Create Handover Documentation
+ Write test cases against the desired requirements.
+ Review UAT test plans, run UAT triage and clarification/manage defects.
+ Test and confirm the desired requirement has been met considering original ROI.
**Mandatory Skills**
+ Strong analytical and strategic thinking.
+ A proactive approach to identifying opportunities and driving solutions independently.
+ Able to understand complex processes and simplify where possible, or break down into sub-processes, ability to identify redundancy.
+ Able to determine ROI of processes and create business pipeline. Work with the business to identify best cases for automation.
+ Possess expert communication and facilitation.
+ Working effectively with people at all levels of the organization to understand needs and deploy solutions.
+ Familiarity with digital tools and the ability to use statistical models and data to simulate and predict the impact of changes.
+ Thoroughness and a focus on detail are important for creating accurate and effective architectural designs.
+ The ability to navigate organizational politics and build consensus among different stakeholders.
+ Capable of playing a lead role and communicating requirements to both onshore and offshore teams.
+ Ability to playback future "to-be" solutions to multiple audiences with varying degrees of technological maturity.
+ Familiarisation with JIRA, Confluence tools
+ Familiarity with Microsoft power automate.
+ Possess excellent communication skills.
+ Enthusiastic and unprompted attitude for implementing and developing fresh solutions.
+ Knowledge of BPM, RPA, and AI API's
+ Initiative-taker: self-directed and initiative-taking in managing tasks and setting challenging targets to achieve client's demands.
**Next Steps**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
**Our Culture**
Your passion, integrity and experience are integral to Cognizant's success. You will join into a dynamic and expanding global leader in IT and Business consultancy where you will be valued for who you are. We take pride in our partnership with our clients, so your ability to add value and provide exceptional service to our clients is fundamental to your success. In return, you will be presented with opportunities to develop your career and collaborate with talented colleagues in a supportive, diverse environment.
At Cognizant we recognize that companies that are open and welcoming to a multi-culturally diverse workforce will thrive with fresh perspectives and collaborative knowledge. Cognizant focuses on promoting & increasing gender diversity and providing a workplace which encourages great participation and an equal playing field, where merit and accomplishment are the only criteria for success.
**Position Summary**
The Robotic Process Automation (RPA) Business Process Analyst will excel in RPA (Power automate), presenting both consulting and development skillsets. They will work closely with business stakeholders through completing consulting led RPA process assessments, documenting business processes, communicating to development teams on requirements and having experience in agile RPA delivery. They will collaborate with a client to enable them to deliver and scale RPA solutions. They will play a critical role in the growth of the Cognizant team and its RPA capability across ANZ. One key part of the role will be to identify quality and prioritising opportunities to automate process, demonstrating to clients the achievement of benefits and suggesting process improvements as part of a continuous journey.
**Roles and Responsibilities**
+ RPA Tool understanding. (Uipath, Power Automate desktop, Blue Prism)
+ Collaborating with stakeholders to understand "as-is" process, issues, areas for improvement, leveraging system data to confirm conclusions where necessary.
+ Document business processes using Process Definition Documents (PDD), Standard Operating Procedures.
+ Responsible for documenting business process flow charts using BPMN principles.
+ Design clear and understandable "to=be" processes, replay them to the business and get sign off for them to be developed and implemented.
+ Work with change management teams to ensure the early adoption of new processes.
+ Working on Support and Maintenance activities
+ Experience managing daily stand ups, retrospectives leveraging agile methodologies (Scrum).
+ Project management: disciplined in managing project scope, timeline, and budget to meet deadlines.
+ Work within project schedule constraints, communicating any identified project risks and issues.
+ Create Handover Documentation
+ Write test cases against the desired requirements.
+ Review UAT test plans, run UAT triage and clarification/manage defects.
+ Test and confirm the desired requirement has been met considering original ROI.
**Mandatory Skills**
+ Strong analytical and strategic thinking.
+ A proactive approach to identifying opportunities and driving solutions independently.
+ Able to understand complex processes and simplify where possible, or break down into sub-processes, ability to identify redundancy.
+ Able to determine ROI of processes and create business pipeline. Work with the business to identify best cases for automation.
+ Possess expert communication and facilitation.
+ Working effectively with people at all levels of the organization to understand needs and deploy solutions.
+ Familiarity with digital tools and the ability to use statistical models and data to simulate and predict the impact of changes.
+ Thoroughness and a focus on detail are important for creating accurate and effective architectural designs.
+ The ability to navigate organizational politics and build consensus among different stakeholders.
+ Capable of playing a lead role and communicating requirements to both onshore and offshore teams.
+ Ability to playback future "to-be" solutions to multiple audiences with varying degrees of technological maturity.
+ Familiarisation with JIRA, Confluence tools
+ Familiarity with Microsoft power automate.
+ Possess excellent communication skills.
+ Enthusiastic and unprompted attitude for implementing and developing fresh solutions.
+ Knowledge of BPM, RPA, and AI API's
+ Initiative-taker: self-directed and initiative-taking in managing tasks and setting challenging targets to achieve client's demands.
**Next Steps**
If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit . Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
0
Business Process Consultant
Sydney, New South Wales
Cognizant
Posted 16 days ago
Job Viewed
Job Description
**Position Summary:**
· The Sr. Analyst role is crucial for driving the success of our projects in the Cards & Payments and Asset & Wealth Management domains.
With a focus on Requirements Gathering, BPC - Business Planning & Consolidation the candidate will work in a hybrid model, collaborating with teams to ensure seamless ServiceNow project execution.
This role requires a blend of technical expertise and domain knowledge to deliver impactful solutions.
**Mandatory Skills:**
· Ability to provide business insight and consult clients in a complex and cross functional environment, preferably in ServiceNow tools and products
· Proficiency in gathering and documenting functional and non-functional business requirements
· Strong stakeholder engagement and ability to bridge the gap between technical terms and business users.
· Experience working in Agile/Scrum environments (writing epics, user stories, sprint planning, UAT coordination)
· Strong documentation skills - Business and Functional requirement documents, test scripts and training material.
**Duties and Responsibilities:**
· Act as the primary liaison between business stakeholders and the ServiceNow technical team to gather, analyze and document requirements
· Translate business needs into functional requirements, user stories and acceptance criteria for ServiceNow solutions.
· Perform gap analysis between existing processes and ServiceNow functionality to recommend improvements.
· Develop and maintain documentation (including BRD's, process flows, user guides to name a few)
· Lead and coordinate user acceptance testing, defect management, and ensure solutions meet business needs.
· Work closely with project managers to support end-to-end project delivery, including scope, timeline and risk management.
**Salary Range** : >$100,000
**Date of Posting:** 17/ September /2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
· The Sr. Analyst role is crucial for driving the success of our projects in the Cards & Payments and Asset & Wealth Management domains.
With a focus on Requirements Gathering, BPC - Business Planning & Consolidation the candidate will work in a hybrid model, collaborating with teams to ensure seamless ServiceNow project execution.
This role requires a blend of technical expertise and domain knowledge to deliver impactful solutions.
**Mandatory Skills:**
· Ability to provide business insight and consult clients in a complex and cross functional environment, preferably in ServiceNow tools and products
· Proficiency in gathering and documenting functional and non-functional business requirements
· Strong stakeholder engagement and ability to bridge the gap between technical terms and business users.
· Experience working in Agile/Scrum environments (writing epics, user stories, sprint planning, UAT coordination)
· Strong documentation skills - Business and Functional requirement documents, test scripts and training material.
**Duties and Responsibilities:**
· Act as the primary liaison between business stakeholders and the ServiceNow technical team to gather, analyze and document requirements
· Translate business needs into functional requirements, user stories and acceptance criteria for ServiceNow solutions.
· Perform gap analysis between existing processes and ServiceNow functionality to recommend improvements.
· Develop and maintain documentation (including BRD's, process flows, user guides to name a few)
· Lead and coordinate user acceptance testing, defect management, and ensure solutions meet business needs.
· Work closely with project managers to support end-to-end project delivery, including scope, timeline and risk management.
**Salary Range** : >$100,000
**Date of Posting:** 17/ September /2025
**Next Steps:** If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us.
For a complete list of open opportunities with Cognizant, visit Cognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check.
#LI-CTSAPAC
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
This advertiser has chosen not to accept applicants from your region.
1
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
2
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
3
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
4
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
5
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
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6
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
7
Business Process Operations Specialist
Beverley, Western Australia
Iron Mountain
Posted 1 day ago
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**ABOUT THE OPPORTUNITY**
We are seeking a detail-oriented and reliable Business Process Operations Specialist to join our team. In this role you will be responsible for processing business transactions in line with established policies, operational procedures, and risk mitigation requirements.You will ensure timely and accurate completion of daily transaction processing and support the team in maintaining compliance with all agreed standards.
**KEY RESPONSIBILITIES**
+ Process business transactions efficiently and accurately within the framework of company policies, operational guidelines and risk controls.
+ Ensure all daily transactions are completed within a timely and precise manner.
+ Handle and maintain various process documentation to ensure consistency and accuracy.
+ Monitor and ensure all daily operations are performed in compliance with agreed upon and internal guidelines, policies and procedures.
+ Prepare and submit reports to internal and external stakeholders on time, maintaining accuracy and data integrity.
+ Support Mailhub activities including but not limited to: document preparation, sorting, scanning, classification, validation and Quality Assurance activities as required.
+ Complete any reasonable task within your skills and capabilities, as directed by line managers.
+ Perform duties in a safe, respectful, professional manner and support and contribute to a healthy workplace culture at all times.
**YOUR QUALIFICATIONS**
+ Strong attention to detail and commitment to accuracy.
+ Ability to manage and prioritise multiple tasks in a fast paced environment.
+ Excellent organisational and communication skills.
+ Ability to follow structured processes and work within a compliance focused environment with key emphasis on adherence to SOW (Statement of Work) and SOP (Standard Operating Procedures).
+ Comfortable of working in a document-heavy Mailroom/Mailhub work environment (e.g. Receiving, Registering/Recording, Opening, Sorting, Prepping, Scanning, Classifying, Validating, Dispatching, Archiving, Retrieving)
+ Ability to work independently, as a member of a team, and as a member of multiple teams.
+ Maintain an understanding of Iron Mountain's BPO purpose and contribute positively towards it.
**WHAT'S IN IT FOR YOU?**
+ Be part of an ever evolving global organization focused on transformation and innovation
+ A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self
+ Global connectivity to learn from 26,000+ teammates across 52 countries
+ Be part of a winning team who embrace diversity, inclusion, and our differences
+ Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing, and retirement
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J
This advertiser has chosen not to accept applicants from your region.
8
Solution Sales Specialist (AI Business Process / Business Application)
Sydney, New South Wales
Microsoft Corporation
Posted 8 days ago
Job Viewed
Job Description
As an AI Business Process Sales Specialist, you will play a pivotal role in driving end-to-end business transformation for some of our most strategic customers in the construction, industrial, and energy sectors. You bring extensive experience in managing complex, high-value relationships within these industries and have a proven track record of leading large-scale, transformational sales engagements. With a strong background in navigating senior stakeholder environments across both business and IT, you also bring well-established networks and familiarity in selling AI, CRM, ERP, and Low Code platforms. You excel at orchestrating across internal teams, partners, and services organisations to deliver integrated solutions, while navigating sector-specific budget cycles and regulatory frameworks to achieve mutually beneficial outcomes in complex, matrixed environments.
**Responsibilities**
+ Drive connected, end-to-end business transformation solutions across multiple business units within construction, industrial, and energy customers.
+ Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution.
+ Engage with complex customer environments and guide stakeholders through decision frameworks and evaluation plans tailored to sector-specific challenges.
+ Craft and negotiate terms for digital transformation initiatives, ensuring alignment with customer objectives and compliance with industry regulations.
+ Maintain accurate forecasting and pipeline hygiene to support business performance and strategic planning.
+ Leverage strong existing relationships within this strategic account territory.
**Qualifications**
+ 8+ years experience selling SaaS solutions within line of business applications industry.
+ 8+ years experience leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging with complex customers.
+ Experience in deal crafting, negotiating terms and contracts for multi-year digital transformation initiatives.
+ Forecasting business and maintaining pipeline hygiene.
+ Established relationships and a reputation for delivering outcomes.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
**Responsibilities**
+ Drive connected, end-to-end business transformation solutions across multiple business units within construction, industrial, and energy customers.
+ Lead all stages of the sales process, including account and opportunity planning, deal strategy, negotiation, and execution.
+ Engage with complex customer environments and guide stakeholders through decision frameworks and evaluation plans tailored to sector-specific challenges.
+ Craft and negotiate terms for digital transformation initiatives, ensuring alignment with customer objectives and compliance with industry regulations.
+ Maintain accurate forecasting and pipeline hygiene to support business performance and strategic planning.
+ Leverage strong existing relationships within this strategic account territory.
**Qualifications**
+ 8+ years experience selling SaaS solutions within line of business applications industry.
+ 8+ years experience leading sales processes across account planning, opportunity planning, deal negotiation, customer decision frameworks, evaluation plans and engaging with complex customers.
+ Experience in deal crafting, negotiating terms and contracts for multi-year digital transformation initiatives.
+ Forecasting business and maintaining pipeline hygiene.
+ Established relationships and a reputation for delivering outcomes.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
9